Hi All,
I just bought my HTC Desire HD yesterday and plugged it to my Win XP SP3 PC. I forgot to install HTC Sync before that and the phone was detected as an "Unknown Device" by Windows and it was unable to find the drivers. Then installed the last HTC Sync version and when I plugged the phone again, it's detected as "Android Phone", but it's unable to install the right drivers. Tried to manually remove the devices from the Device Manager in Windows, but no luck, when I restart the PC the "Found New Hardware Wizard" comes up and phone is not detected properly
Any Ideas?
Related
Im having a big headache here, I have windows vista enterprise edition (the release version) and i downloaded Windows Mobile Device Center from microsoft. My problem is when ever I try to connect the device, windows installs HTC usb sync and after that I get another message saying I need to install drivers for a "unknown device" I went to device manager and sure enough somehow this "unknown device" is related to my phone, It askes to look for drivers and can not find any. Anyway, this is somehow creating a problem because I can not connect the phone with WMDC.
Thanks for your help,
Chris
Similar problems here with Vista Ultimte RTM. You can also watch here for some answers.
Ninja1
A couple weeks ago I tried to sync my Cingular 8525 but had no luck, Vista managed to find and install some HTC drivers, but I couldn't get active sync to work (mobile device center now in vista). But I could browse the files on the device. Then just today I went into device manager and manually told it to look for new drivers online, it did, found some, and installed them, then mobile device center started working and I could sync. Wahoo!
usarmy2008 said:
Im having a big headache here, I have windows vista enterprise edition (the release version) and i downloaded Windows Mobile Device Center from microsoft. My problem is when ever I try to connect the device, windows installs HTC usb sync and after that I get another message saying I need to install drivers for a "unknown device" I went to device manager and sure enough somehow this "unknown device" is related to my phone, It askes to look for drivers and can not find any. Anyway, this is somehow creating a problem because I can not connect the phone with WMDC.
Thanks for your help,
Chris
Click to expand...
Click to collapse
This just happened to me today after using wmdc on vista business for 2 months. now my device comes up as "uknow device" in the device manager and then a few seconds later I get a popup window telling me that my USB device is unknown.
Damn annoying. im trying to figure out what happened and if i cant, then ill reinstall windows vista. bloody M$ crap.
when Vista prompt u for installing the driver, you have to manually select the driver location! Select driver directory to the Windows directory... Then Vista will be able to locate and loaded the device driver... i tried it works...
good luck
ctho24 said:
when Vista prompt u for installing the driver, you have to manually select the driver location! Select driver directory to the Windows directory... Then Vista will be able to locate and loaded the device driver... i tried it works...
good luck
Click to expand...
Click to collapse
it was working fine for 2 months so I assume the correct drivers were installed. nonetheless, i will try update the driver for "unknown device" if I can find the inf file in the windows directory.
i tried it,
it says that my "Unknown Device" in the USB controllers category has the latest drivers installed.
this is too funny.
not sure what went wrong here.
Ive also uninstalled wmdc and reinstalled it many times and still no luck.
hrrrmmmmm, i feel a format and image coming up soon.
OK, i have solved the problem.
who would have thought I had 2 faulty sync-charge cables. They worked on Sunday and stopped working on Monday.
I noticed this happened after I used WM5torage. This is strange.
Anyways, things are back to normal
I have been sync with Windows Vista Ultimate both USB and Bluetooth for weeks. Especially the Bluetooth works great both sync and install software!!
Hi there.
Just wandering.. I use Win7 Ult. 64-bit. And when I connect my HD2, it appears as an uknown device "Generic Serial" in device manager.
Trying to uninstall it, remove it, and restart pc, but doesn`t help.
Does anyone know how to fix this?
EDIT: Never mind. Win7 Ult. 64-bit does not come with "Windows Mobile Decvice Center" Dowloading latest WMDC (6.1 for 64-bit) solved the problem.
Sorry about the unnecessary post
Thank you
regards
Ztonez
Install, if it is "Generic Serial" run Windows Update. It downloads and install update and after reboot it´ll be OK
I don't have the "Generic serial" but have a "Bluetooth periferal device" with the yellow mark on it in my Win7 / HD2 installation, which I can not solve by running windows update.
Anyone has any ideas on hoy to fix that?
Posible fx
Try this:
Disconnect HD2 from PC, reboot pc
On de the HD2 go into settings -> connections -> USB to PC
UNcheck the "faster connection" thingy under active sync.
Press OK and when PC is rebooted connect the HD2 to an USB port you havent connected the HD2 to yet or use bluetooth. Make sure you have the lastest async/mob dev cent running.
let us know if it works
I've been trying to get anything to recognize my Hero on my PC for the past few days.
What I've tried:
Installing HTC Sync
Installing Android SDK
Installing the HTC HERO DIAG drivers
Doing ##DIAG# and not doing it.
...And all different combinations of those. The problem is I can't get QPST, CDMA Workshop, UniCDMA, or QXDM, etc to recognize it. The Hero synced to the HTC Sync a couple times, but nothing else. It won't even assign a COM port on the computer.
The phone is also rooted, which, I wouldn't think would make much difference, but I'm running out of ideas here.
Any help is really appreciated.
Did you install the regular HTC drivers ? Go to your device manager and see if it says android phone when its plugged in if its there tell it to update driver and point it to the folder called HTC drivers located in the HTC sync program directory.
I tried to do that but the driver wizard said that it could not find any drivers that were better than the ones already installed. (or something to that effect)
EDIT: Ah! I don't know what happened but it appeared on COM5 as "HTC Diagnostic Interface". That may be what I needed. We'll see.
I get the same thing, says "Windows has determined the driver software for your device is up to date."
"HTC Dream Composite ADB Interface" <--???
Exactly the same for me.
Device not recognized, Remove and reinstall HTC Sync and manually selecting drivers, Device wiping and trying again, using a different USB port, using a different cable, reinstalling windows!!!!!, using a different computer, Pulling out my hair!!!!!
Nothing works!!!
However, It did used to ask for mounting and unmounting the SD when plugged in but it has NEVER found HTC sync on my PC.
Now, all I get is Charging battery on the Hero and device not recognized on the PC.
Device manager politely tells me "Windows has stopped this device because it has reported problems. (Code 43)"
My system is Windows 7 X64 and my Hero Has run both the shipped ROM and now a cooked 2.1.
Please help me!
I have never been able to sync my Hero on any of my Win7 machines. I have been able to sync sporadically with my work XP Pro SP3 machine though. However, since flashing the AOSP 1.6 rom, HTC sync isn't recognizing my phone anymore. I can however mount the SD card.
Problems connecting Evo to PC
Same problem, but on EVO... Anyone ever figure it out??
I should elaborate I suppose lol... Everything *worked* fine, and then suddenly, appearantly for no reason, it just stopped... Device manager now calls the HTC diag driver an unknown usb device and gives the same warning message as above. And when I try to update the driver, gives the same message about it being up to date...
I have not been able to get ADB to work on my phone since the first time I flashed 2.2, when plugged in it will do the "do you want to turn on usb storage" message and it works fine.
You all might want to try installing the android adb drivers. Its a well know issue with the htc drivers. If you click on my avatar and go to my post you can find my thread on how to install adb on windows 7 32/64 and xp. Adb works fine for me and sync as well. The adb drivers might help out. Well good luck.
Edit: Running Aosp's 3/26 gb build RA1.7 Jason m's 806 kernel kifno build prop tweak -mp
Yea it's Me Again With The
Modified Hero
Tramline said:
Exactly the same for me.
Device not recognized, Remove and reinstall HTC Sync and manually selecting drivers, Device wiping and trying again, using a different USB port, using a different cable, reinstalling windows!!!!!, using a different computer, Pulling out my hair!!!!!
Nothing works!!!
However, It did used to ask for mounting and unmounting the SD when plugged in but it has NEVER found HTC sync on my PC.
Now, all I get is Charging battery on the Hero and device not recognized on the PC.
Device manager politely tells me "Windows has stopped this device because it has reported problems. (Code 43)"
My system is Windows 7 X64 and my Hero Has run both the shipped ROM and now a cooked 2.1.
Please help me!
Click to expand...
Click to collapse
more than likely it is your usb cable has been damaged.
i had the same problem, i went to my provider and got a new usb cable for it. (they gave it to me for free, no questions) no more problems at all, works like a charm.
i still have the old cable too, it will not recognize the hero on the computer. in fact if i plug the cable in without the phone, the cable itself actually comes up and says unrecognized device. but it works great for charging.
hey guys, i have problem when i plug my magic into my laptop..
it always said "usb not recognized"
i use windows 7 32-bit
i have tried to install android-usb driver but windows system can't detect the driver (android_usb.inf, androidusb.sys, androidusb86.cat, WdfCoInstaller01005.dll)
i try to change the usb cable but still doesn't work
what should i do?
Tried installing HTC sync? That usually fixes the driver problems.
Either that, or try installing HTC Sync AND THEN the USB Driver cable. That worked for me, or try the newest HTC Sync available.
WHere can I install HTC Sync from? I'm having the same issue's, I never had this problem before..
so after installing HTC Sync I'm still havng the same issue, this is the message I'm getting..
"One of the USB Divices attached to this computer has malfunctioned, and windows does not recognize it." any suggestions?
nooty90 said:
hey guys, i have problem when i plug my magic into my laptop..
it always said "usb not recognized"
i use windows 7 32-bit
i have tried to install android-usb driver but windows system can't detect the driver (android_usb.inf, androidusb.sys, androidusb86.cat, WdfCoInstaller01005.dll)
i try to change the usb cable but still doesn't work
what should i do?
Click to expand...
Click to collapse
I have the same problem. Both my windows 7 pc and linux netbook both used to display the magic as a mass storage device (all I need), but now neither will do it. As both fail to detect the magic I've come to he conclusion there is something missing or corrupted on the magic - probably after me pulling the usb cable too soon!
I've reinstalled the rom, ticked usb debugging etc, yet still no joy. The pc initially gave an error code 43, but now it does nothing. could somebody help please.
DML08 said:
so after installing HTC Sync I'm still havng the same issue, this is the message I'm getting..
"One of the USB Divices attached to this computer has malfunctioned, and windows does not recognize it." any suggestions?
Click to expand...
Click to collapse
I tried two htc syncs, neither worked. Thats why I think its an issue related to the phone rather than the pc. Is it related to unmounting the sd/not unmounting the sd at the appropriate/inappropriate time??
All I get is:
usb not recognised - One of the USB Divices attached to this computer has malfunctioned, and windows does not recognize it..... then when i click on the attached usb info it states ' Windows has stopped this device because it has reported problems. (Code 43)'
i already haved this issue its hardware issue sendit to warranty
Hey There!
Hope i'm i the right section to post my problem.
I got a HTC HD2 and flashed Windows Phone 7 on it -> This Rom: http://forum.xda-developers.com/showthread.php?t=1356833
I installed Zune and wanted to connect my device to sync it, but it isnt recognized.. All drivers are installed (Windows Phone Usb, HTC HD2 and so on.) Theres no Error in Device Manager.
When i connect my Device to the USB-Port, Zune starts but it doesnt recognize my HD2. I tried it 1000 times.. installed WMDC, reinstalled Zune, added local service, installed the drivers while beeing in bootloader-menu and so on.
Is there a chance to get my HD2 connected with Zune? I'm using Windows 7 Pro 64bit. But even on WinXp the same probs. Tried 3 cables also)
Thanks in advance,
Andreas
//pls help ;\
x64 windows sometimes make problems... try uninstall Windows Mobile Device Center and install it again but if this not help only way is to use x86 windows...