I've been trying to get anything to recognize my Hero on my PC for the past few days.
What I've tried:
Installing HTC Sync
Installing Android SDK
Installing the HTC HERO DIAG drivers
Doing ##DIAG# and not doing it.
...And all different combinations of those. The problem is I can't get QPST, CDMA Workshop, UniCDMA, or QXDM, etc to recognize it. The Hero synced to the HTC Sync a couple times, but nothing else. It won't even assign a COM port on the computer.
The phone is also rooted, which, I wouldn't think would make much difference, but I'm running out of ideas here.
Any help is really appreciated.
Did you install the regular HTC drivers ? Go to your device manager and see if it says android phone when its plugged in if its there tell it to update driver and point it to the folder called HTC drivers located in the HTC sync program directory.
I tried to do that but the driver wizard said that it could not find any drivers that were better than the ones already installed. (or something to that effect)
EDIT: Ah! I don't know what happened but it appeared on COM5 as "HTC Diagnostic Interface". That may be what I needed. We'll see.
I get the same thing, says "Windows has determined the driver software for your device is up to date."
"HTC Dream Composite ADB Interface" <--???
Exactly the same for me.
Device not recognized, Remove and reinstall HTC Sync and manually selecting drivers, Device wiping and trying again, using a different USB port, using a different cable, reinstalling windows!!!!!, using a different computer, Pulling out my hair!!!!!
Nothing works!!!
However, It did used to ask for mounting and unmounting the SD when plugged in but it has NEVER found HTC sync on my PC.
Now, all I get is Charging battery on the Hero and device not recognized on the PC.
Device manager politely tells me "Windows has stopped this device because it has reported problems. (Code 43)"
My system is Windows 7 X64 and my Hero Has run both the shipped ROM and now a cooked 2.1.
Please help me!
I have never been able to sync my Hero on any of my Win7 machines. I have been able to sync sporadically with my work XP Pro SP3 machine though. However, since flashing the AOSP 1.6 rom, HTC sync isn't recognizing my phone anymore. I can however mount the SD card.
Problems connecting Evo to PC
Same problem, but on EVO... Anyone ever figure it out??
I should elaborate I suppose lol... Everything *worked* fine, and then suddenly, appearantly for no reason, it just stopped... Device manager now calls the HTC diag driver an unknown usb device and gives the same warning message as above. And when I try to update the driver, gives the same message about it being up to date...
I have not been able to get ADB to work on my phone since the first time I flashed 2.2, when plugged in it will do the "do you want to turn on usb storage" message and it works fine.
You all might want to try installing the android adb drivers. Its a well know issue with the htc drivers. If you click on my avatar and go to my post you can find my thread on how to install adb on windows 7 32/64 and xp. Adb works fine for me and sync as well. The adb drivers might help out. Well good luck.
Edit: Running Aosp's 3/26 gb build RA1.7 Jason m's 806 kernel kifno build prop tweak -mp
Yea it's Me Again With The
Modified Hero
Tramline said:
Exactly the same for me.
Device not recognized, Remove and reinstall HTC Sync and manually selecting drivers, Device wiping and trying again, using a different USB port, using a different cable, reinstalling windows!!!!!, using a different computer, Pulling out my hair!!!!!
Nothing works!!!
However, It did used to ask for mounting and unmounting the SD when plugged in but it has NEVER found HTC sync on my PC.
Now, all I get is Charging battery on the Hero and device not recognized on the PC.
Device manager politely tells me "Windows has stopped this device because it has reported problems. (Code 43)"
My system is Windows 7 X64 and my Hero Has run both the shipped ROM and now a cooked 2.1.
Please help me!
Click to expand...
Click to collapse
more than likely it is your usb cable has been damaged.
i had the same problem, i went to my provider and got a new usb cable for it. (they gave it to me for free, no questions) no more problems at all, works like a charm.
i still have the old cable too, it will not recognize the hero on the computer. in fact if i plug the cable in without the phone, the cable itself actually comes up and says unrecognized device. but it works great for charging.
Related
When I connect my hero (VillainRom 10) to my PC (Win7 64) all I get is a "USB Device not recognized" error, the phone is being charged, but I get not ADB connection.
Plus, I get the "connect to PC" dropdown on the phone, selecting something (e.g. disk drive) has no effect however.
It really randomly stops working and as randomly works again for a short period of time.
I have tried different USB ports, the cable that shipped with the Hero and a normal miniUSB cable, HTC drivers and those that come with the SDK, removing battery while connected, restarting Phone and PC etc etc.
Once I saw that some dust gathered in the Hero's USB port, so I removed it and it worked after that. Some time later it stopped working however and I can't get it working again although everything is perfectly clean.
This is especially annoying since I started developing a game for Android and debugging is almost impossible now :[
All help is greatly appreciated!
Have you tried...
adb kill-server
adb start-server
(adb devices)
I had the same issue under Linux, where this helped, I don't know about Windows though (doesn't hurt to try though)
I had this the other day, go to Device Manager, find the ADB device, and then get it to download drivers of the net. For me, the drivers downloaded where for the HTC Dream, but still, it worked and now I have the ADB connection works
Hope this helps
I had a similar problem and I solved it by installing HTC Sync.
^ +1
installing HTC Sync worked for me
Thanks for all those tips, but I actually tried all of them, restarted adb server, I can't load new drivers via device manager because my Hero is not being displayed as ADB device but as "Unknown" (but I manually tried different drivers) and I also have HTC Sync installed.
You have some other ideas?
(meanwhile I'll try some stuff myself if I have time)
Could it be the USB cable?
I uninstalled HTC Sync, uninstalled ALL usb drivers (except keyboard and mouse, using usbdeview) installed VillainRom 12 on my Hero, downloaded and installed HTC Sync and 64-bit drivers from softpedia and now it seems to work more or less stable.
I hope it continues to do so and that this here may help someone else!
Argh!
stopped working after reboot...
now it's switching from nothing happening at all when I plug it in, showing me the "Device not recognized" error, or, in very few cases, working for several seconds, then loosing the connection.
I start to believe that this is a hardware defect, but why did it use to work in the past then??
Thanks alot for your help!
Not using a 64 bit machine worked for me. Although it took 5 computers, this fixed the problem for me.
(should note I was also having troubles rooting on my x64 machines.)
Defn shouldn't have upgraded everything to 64-bit. Doh!
Sent from my Super Duper EzHero using XDA App
Tried on a 32-bit XP laptop - didn't work :[
but thx
edit: tried on another win7 x64 laptop - nothing happened at all !?
i've been on ALL the same problem with you
and i'm tiring to find the way out
hope anyone can help us too....
Good to hear I'm not alone! Let me know if you find out something (whatever it is)!
2 days ago it suddenly worked perfectly as if nothing had happened all the while.
programmed happily... next day pc boot - good ol' "device not recognized"
it seems to be exactly this problem:
http://blogs.msdn.com/b/usbcoreblog...cted-or-comes-up-as-unknown-device_3f00_.aspx
now I/we need to find out what causes this on the hero
somthing that could have to do sth with it working 2 days ago is that my hero's battery was completely drained and it was force-shut down. Only after attaching power I could boot the hero. Then also the usb connection (with adb) worked.
very strange...
edit:
someone else seems to have the exact same problem on linux (so it's os independant)
http://forum.xda-developers.com/showthread.php?t=653295
another guy with a potentially interesting solution in post #7
http://ip208-100-42-21.static.xda-developers.com/showthread.php?p=7211035
which leads to this:
http://android.modaco.com/content-page/299174/no-adb-no-sd/page/80/
(I will try it nao
update: got it working (let's see how long by doing the following)
(you'll need the android sdk for it)
shut down hero
remove and reinsert battery
boot into fastboot (Hold [back] and [power] key)
open cmd
cd into the andoid sdk tools dir (for me cd C:\android-sdk-windows\tools)
exectute "fastboot oem boot"
let hero boot
now you should have at least adb connection, now unplug and plug hero and you should have full connection (sd-card, whatever you want)
if that didn't help you can try the stuff from this link (posted that earlier already):
http://android.modaco.com/content-page/299174/no-adb-no-sd/page/80/
(I had planned to do all the steps, but the first one already fixed it - strange)
edit:
works on 1 other PC I've tested so far - will try our car's pc next
update: stopped working again, not even fastboot was able to connect
removing the battery while in fast boot while being plugged to the pc and reinserting the battery fixed it
strange strange...
Remove phone from PC
Uninstall htc sync
Run usbdeview-x64 and remove any htc (or unrecognised usb devices)
Restart
Reinstall HTC Sync - latest version .33 or something
Plug in phone (allow it to get drivers from windows update etc, if not use the ones in the HTC Sync folder)
I did this several times but it didn't help as my problem is a problem of the hero, not of the pc not finding the right drivers.
Send it back for repair then...
I will first try fixing it myself
My phone doesn't mount when plugged in to a PC
USB debugging is switched on but does not activate when plugged in.
The phone shows its charging but that is it.
I am able to access the SD card normally on the phone but there is no indication of the phone being connected when I plug it into my PC.
I have tried;
plugging it into different PCs
different cables
the unbricking process, several times (even though it doesn't really apply, my card is visible in Android)
flashing to different roms with a wipe in between
Any ideas?
I can't figure it out.
E.E.
***bump***
me too same problem after updating to froyo ... but i'm different than you the it connect after a while .. but now for example when connecting the phone to my car it doesn't read it because it take too long to connect .. any help ?
Have you got a working set for drivers?
This was my main problem, I used to just have to play around with the USB and eventually it would mount after about two or three reboots.
I installed HTC Sync & updated drivers and so far it's been working the way it should be, even if you don't use HTC sync just download it and grab the drivers & then replace files with the the
Code:
HTC Hero driver for 32-bit Windows 7: HTC_Driver_32.zip
HTC Hero driver for 64-bit Windows 7: HTC_Driver_64.zip
That sorted my problem but not sure if it works for everyone.
(I'm using Windows 7 [64bit] Ultimate)
parker09 said:
Have you got a working set for drivers?
This was my main problem, I used to just have to play around with the USB and eventually it would mount after about two or three reboots.
I installed HTC Sync & updated drivers and so far it's been working the way it should be, even if you don't use HTC sync just download it and grab the drivers & then replace files with the the
Code:
HTC Hero driver for 32-bit Windows 7: HTC_Driver_32.zip
HTC Hero driver for 64-bit Windows 7: HTC_Driver_64.zip
That sorted my problem but not sure if it works for everyone.
(I'm using Windows 7 [64bit] Ultimate)
Click to expand...
Click to collapse
I think you are right. it happened to me and it was because drivers.... once windows finalized to install the drivers is sure you will get the option to mount as drive...
Sent from my HTC Legend
No its not the drivers. My PC still connects successfully with the phone when in recovery mode. That's how I was able to complete the USB unbrick process.
E.E.
Hi Guys,
i have connected my Hero with different cables with different computers on different driver versions. It charges battery, but there is no USB conncetion. Yesterday it still worked. I think that this is maybe more a hardware fault as a software fault. ATM i don't have a microSD Card Reader so backup my data and USB Mounting doesn't work anymore.
I use FroydVillain 1.5 and i don't want to try to factory set, because on the last restores i just could restore per usb and not per recovery console.
Does anybody know about this problem or has a good idea?
After i switched off the phone and connected, my device manager on windows tells me unknown device and says an error code that device reported an errors and deactivated 'cause of that.
Michael
Install HTC Sync
Hi tried this already with 3 different versions of HTC Sync
Uninstall HTC Sync, use USBDeview to remove the usb drivers for your phone.
Restart
Check the drivers are removed with USBDeview again
Install the latest version of HTC Sync from HTC's website
Restart
Plug your phone in
N.B. If you're using a custom rom make sure you have "Unknown Sources" checked in your application settings & "USB Debugging" checked in Development settings. These settings might help though I think the second one is for adb access and the first is for installing apps from apk files. Worth a shot though.
Anyway to manually get the drivers for it? I can't find them and I can't sync my device to my computer. Windows Mobile Device Center won't work at all, it doesn't recognize my HD2 and it says the driver installation fails.
Can someone help me out please? Thanks
Windows Mobile Device Centre was all I never needed on my win7 x64. I installed the program before inserting the HD2 though. Obviously make sure you have the program up and running before plugging in the HD2 and selecting activesync on it; It should load up. You could uninstall the driver (from device manager) and start again if all else fails.
What if it does not?
Started doing that "cant recognize" issue while installing NAND (at the radio installation process -r: 2.15., compatible)
Figured to go to stock WinMo with SDCard, but it still cant..
Faster data sync disabled, after that it tried to install the drivers again, but says it fails...
Gotta go to ms and install the updated win mob dev c. The one that ships needs updating.
Also, once you are into the android side of things you should open wmdc, connection settings, and turn off allow usb connections, and install the android usb drivers.
Thanks mate, but done everything, I mean everything. Now I'm totally stock, original SPL and original WWE ROM, everythings working like a charm, besides connecting to a PC. Also tried with another computer (XP) and another cable. I can say I've done everything I found on the net, but nothing helps. Uninstalling driver, uninstalling HTC Sync etc etc etc... It just cant recognize the USB..
thekillingroad said:
Thanks mate, but done everything, I mean everything. Now I'm totally stock, original SPL and original WWE ROM, everythings working like a charm, besides connecting to a PC. Also tried with another computer (XP) and another cable. I can say I've done everything I found on the net, but nothing helps. Uninstalling driver, uninstalling HTC Sync etc etc etc... It just cant recognize the USB..
Click to expand...
Click to collapse
Replace your USB Cable and Thats ALL !
i had the same problem....i am for now using windowx xp
aks777 said:
i had the same problem....i am for now using windowx xp
Click to expand...
Click to collapse
I have been using it win 7 64 bit since the beginning. and I never have a problem with the driver.
Try redownload and reinstall Windows Mobile Device Center from Microsoft website.
Only connect your device after the driver has been properly installed.
in device manager delete usb controller after software installation.
Thanks to ALL, but changing the USB cable, so sure that's ALL? =)
I'm not gonna mention that I've written that I've tried it with many computers and many cables. =)
The phone is sent to HTC and they told me that they ordered a new mainboard.
Hope doesn't take too much time. My Service Provider gave me a Galaxy 7500.. Cupcake, no market.. arrrgh!
Thinking of buying an iPhone and selling it after two weeks but that's gonna cost me $200 loss in two weeks. too much =)
As doing some thinking.. the device cannot "introduce" itself to the computer. I couldn't find a more sense making answer.
If you've tried hard-resetting, cable and PC changing, if it's still not working, then there should be a problem about the phone, mostly about the mainboard.
I suggest anyone having that problem go make your phone check at a service, of course if you have warranty. =)
Ok... first off im a noob to this forum but I know this is a legitimate issue not user error and ive spent the last 4 days scouring to get SOME information on this and the only thing ive found is remove battery and reset phone... HELLO!!!! thats step one on the list... sorry venting done...
Device: mytouch 4g
OS: Windows 7
When I got this phone i plugged it in and ran with no issues until i tried to root it without success... and when i tried the ADB method i found that the phone would no longer mount into windows 7 i have tried multiple computers and multiple cables so it's a device issue.
When I plug my phone into a computer it comes up with "searching for drivers" and fails... look in device manager and it says "Windows has stopped this device because it has reported problems. (Code 43)"
Tried manually finding drivers and can't...
Tried "repairing" the install of HTC drivers that came off the HTC website and didn't work...
Tried installing PDA net to get different drivers... didnt work
uninstalled devices and get the same issue...
deleted upper and lower filters from registry
Tried every combination of fastboot/USB debug
even tried desperatly deleting cookies/cache/web history(found on another forum)
AND NOTHING WORKS...
if you can think of anything I haven't tried it would be nice
Currently installed Apps that may be involved
Visionary
Super User
Terminal Emulator
I would like to help you out but need to what rom is on your device and what exactly your trying to do on windows
Sent from my HTC Glacier using XDA Premium App
It's running the complete stock rom... i believe it's called espresso... and all im trying to do with it right now is get it to show up in windows as a hard drive...
usually I would assume a driver issue (thats what windows thinks it is) but I've reinstalled the drivers around 10 times desperately and restored my computer to no avail so i think when i tried to root it the first time it flashed the usb firmware... if thats complete bs then just let me know... new to android... not new to computers...
sky2k-y2k said:
It's running the complete stock rom... i believe it's called espresso... and all im trying to do with it right now is get it to show up in windows as a hard drive...
usually I would assume a driver issue (thats what windows thinks it is) but I've reinstalled the drivers around 10 times desperately and restored my computer to no avail so i think when i tried to root it the first time it flashed the usb firmware... if thats complete bs then just let me know... new to android... not new to computers...
Click to expand...
Click to collapse
For a Hard Drive
1lug your phone into the computer
2:On your phone, drag the top slider bar down to the bottom
3:There should be a notification that says charge only. Click on that and select Disk Drive, Mount as disk drive. Click that
Try that and let us know what happens.
Edit: If you are trying to use ADB you want to be on charge only and have USB debugging on . To get to debugging
Menu-settings-applications-development-USB debugging
yeah that was one of the first things I tried(i actually have that as default)... The problem is that my computer thinks its an unknown device when plugged in and I can't point it to the correct driver...
USB Debugging is enabled, correct?
Seems strange... have you even tried installing the driver on another computer?
I've tried debugging on and off...
And yes I've tried a different computer that was one of the second things I tried
Sent from my HTC Glacier using XDA App
sky2k-y2k said:
Ok... first off im a noob to this forum but I know this is a legitimate issue not user error and ive spent the last 4 days scouring to get SOME information on this and the only thing ive found is remove battery and reset phone... HELLO!!!! thats step one on the list... sorry venting done...
Device: mytouch 4g
OS: Windows 7
When I got this phone i plugged it in and ran with no issues until i tried to root it without success... and when i tried the ADB method i found that the phone would no longer mount into windows 7 i have tried multiple computers and multiple cables so it's a device issue.
When I plug my phone into a computer it comes up with "searching for drivers" and fails... look in device manager and it says "Windows has stopped this device because it has reported problems. (Code 43)"
Tried manually finding drivers and can't...
Tried "repairing" the install of HTC drivers that came off the HTC website and didn't work...
Tried installing PDA net to get different drivers... didnt work
uninstalled devices and get the same issue...
deleted upper and lower filters from registry
Tried every combination of fastboot/USB debug
even tried desperatly deleting cookies/cache/web history(found on another forum)
AND NOTHING WORKS...
if you can think of anything I haven't tried it would be nice
Currently installed Apps that may be involved
Visionary
Super User
Terminal Emulator
Click to expand...
Click to collapse
sounds like a driver issue... i am not a 100% but thats what i sounds like.. download and install this program.. it uses the correct drivers.. just make sure u select "HTC" when prompted.. http://junefabrics.com/android/download.php goodluck report back
i tried that already and after trying again (just now) it failed again... i wish this was a simple driver issue...
I might be totally off but try changing your sd card and see whether your computer accepts it.
Also when installing drivers make sure your device is not connected to the computer.
Or try different USB port, or a factory reset.
Sent from my HTC Glacier using XDA Premium App
nope... different sd card/different usb port/factory reset didn't do it...
sky2k, I had some driver issues with my mt4g too.
Try this:
Download USBDeview - http://www.nirsoft.net/utils/usb_devices_view.html
Download the drivers for your phone from HTC - http://www.htc.com/us/support/t-mobile-mytouch-4g/downloads/
Run USBDeview AS ADMINISTRATOR. List all drivers in alphabetical order. Remove any and all associated with your mytouch 4g.
Reinstall drivers via HTC Sync software. Please let me know how this works for you.
Try to connect the phone with both the SD and SIM cards removed.
well guys im still having issues connecting via USB... but...
I found something to let me connect to ADB via WIFI so using it I got everything pushed and I am now S-off... so I am extremely pleased... that said i would "like" to be able to plug in and mount the sdcard/run adb but if I cant i can deal with my work arounds...