Database Users

Anyone has Unlocked usa TMO HD2 ? (Update: UNlocked)

I would follow what you did...Thank you for sharing!

Is it useful to email TMO for a unlocked code?
I paid a full retail price....450

I found a couple of sellers on ebay who claim that they can unlock HD2, like this one http://cgi.ebay.com/UNLOCK-Code-for...emQQptZLH_DefaultDomain_0?hash=item335ab0e4e1
anyone tried?

What carrier are you planning on using it on? I would like to use it on ATT and am interested in knowing of any of these unlock sites actually work with the newly released Tmobile HD2. Also if all the features such as MMS and other stuff on the phone work well with ATT.

I am also planning to use it on ATT. my phone is still on its way, won't arrive until tomorrow.
Will try one of those ebay unlockers once I get the phone
Flytetymex said:
What carrier are you planning on using it on? I would like to use it on ATT and am interested in knowing of any of these unlock sites actually work with the newly released Tmobile HD2. Also if all the features such as MMS and other stuff on the phone work well with ATT.
Click to expand...
Click to collapse

Let me know how the experience goes. I;m anxious to get one of these puppies

Unlock your T-Mobile US HTC HD2 - Pay Full Price!
Did you pay Full Price?
Congratulations! You win! It is still T-Mobile's USA policy to give you the unlock code for full price purchases as of 03/25/2010.
It took me three TMO USA customer care reps before finding the correct steps.
1) Buy your T-mobile USA HTC HD2 - $449.99 Plus Sales tax.
(Sales guy made it a prepay account - but he kept the sim card and did not assign me a phone number)
2) Call customer care 1-877-453-1304
(It asks for phone number; say "I don't have one". Hopefully get someone intelligent)
3) Request a Sim Unlock.
(Explain your full price purchase - they will start a remedy form and ask for your IMEI number from the box or use *#06# without the "01" on the end. Give them your e-mail address and contact number. They will give you a fax number and a Remedy Form number for the cover letter.)
4) Fax the cover letter and the proof of purchase.
(Fax to the Sim Unlock Team @ 813-353-6557 or whatever number they give you! Include your Name, Email Address, Contact phone number and Remedy Form number in the cover letter.)
5) Wait patiently.
(In about 24 hours you should receive an email from the Sim Unlock Department....
T-Mobile Sim Unlock Request
Sim Unlock Reference: 3456789
IMEI: 345678901234567
Thank you for taking the time to contact T-Mobile. We have forwarded your request to the manufacturer. These requests normally take 24-48 hours, but may sometimes take longer based on circumstances that are not under our control. Please allow 14 days before submitting a duplicate request. If no response has been received after 14 days, please submit a new request.
NOTE: Since T-Mobile is requesting an unlock code from the manufacturer we cannot guarantee the response time or that a unlock code will be provided.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
6) Wait giddy with anticipation.
Oh, I just wanted to add that if you get the "Unfortunately, we are unable to process your request at this time" email from the Sim Unlock department; the customer care rep has messed something up on the remedy form, I know from experience.

Thats great and all, but what really frustrates me about this is that they DO NOT get the code from the manufacturer. In fact, locking phones to a carrier is DONE BY CARRIERS, so unlocking is not at all up to the manufacturer. HTC might manufacture the locked device on the carriers behalf, but the carrier owns all the rights to the unlock code by the time you the consumer request it.
Despite in the end they might actually give you the code, the reason they wait 24+ hours is NOT because they are retreiving from the manufacture. It's pretty much a check being run on you and your phone.
This is the bull**** T-Mobile won't tell you. You know what it takes to get unlock code for ATT? Just be a customer. If you own any att phone and have att service, you call tech support, ask for subsidy unlock, tell them you purchased phone thru att vendor and they ask for imei and in about 10 minutes they give you an unlock.
SURE T-SHMOBILE GIVES YOU AN UNLOCK EVENTUALLY, BUT THEY ARE LYING WHEN THEY TELL YOU IT WILL TAKE 24-48HRS!!!

Then try and buy a new digitiser without the silly T-Mobile logo on it and you're good to go!!

Paradigm_Shift said:
Did you pay Full Price?
Congratulations! You win! It is still T-Mobile's USA policy to give you the unlock code for full price purchases as of 03/25/2010.
It took me three TMO USA customer care reps before finding the correct steps.
1) Buy your T-mobile USA HTC HD2 - $449.99 Plus Sales tax.
(Sales guy made it a prepay account - but he kept the sim card and did not assign me a phone number)
2) Call customer care 1-877-453-1304
(It asks for phone number; say "I don't have one". Hopefully get someone intelligent)
3) Request a Sim Unlock.
(Explain your full price purchase - they will start a remedy form and ask for your IMEI number from the box or use *#06# without the "01" on the end. Give them your e-mail address and contact number. They will give you a fax number and a Remedy Form number for the cover letter.)
4) Fax the cover letter and the proof of purchase.
(Fax to the Sim Unlock Team @ 813-353-6557 or whatever number they give you! Include your Name, Email Address, Contact phone number and Remedy Form number in the cover letter.)
5) Wait patiently.
(In about 24 hours you should receive an email from the Sim Unlock Department....
T-Mobile Sim Unlock Request
Sim Unlock Reference: 3456789
IMEI: 345678901234567
Thank you for taking the time to contact T-Mobile. We have forwarded your request to the manufacturer. These requests normally take 24-48 hours, but may sometimes take longer based on circumstances that are not under our control. Please allow 14 days before submitting a duplicate request. If no response has been received after 14 days, please submit a new request.
NOTE: Since T-Mobile is requesting an unlock code from the manufacturer we cannot guarantee the response time or that a unlock code will be provided.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
6) Wait giddy with anticipation.
Oh, I just wanted to add that if you get the "Unfortunately, we are unable to process your request at this time" email from the Sim Unlock department; the customer care rep has messed something up on the remedy form, I know from experience.
Click to expand...
Click to collapse
The new story is TMO is waiting for HTC for code......suck

Yeahmmm
Paradigm_Shift said:
Did you pay Full Price?
Congratulations! You win! It is still T-Mobile's USA policy to give you the unlock code for full price purchases as of 03/25/2010.
It took me three TMO USA customer care reps before finding the correct steps.
1) Buy your T-mobile USA HTC HD2 - $449.99 Plus Sales tax.
(Sales guy made it a prepay account - but he kept the sim card and did not assign me a phone number)
2) Call customer care 1-877-453-1304
(It asks for phone number; say "I don't have one". Hopefully get someone intelligent)
3) Request a Sim Unlock.
(Explain your full price purchase - they will start a remedy form and ask for your IMEI number from the box or use *#06# without the "01" on the end. Give them your e-mail address and contact number. They will give you a fax number and a Remedy Form number for the cover letter.)
4) Fax the cover letter and the proof of purchase.
(Fax to the Sim Unlock Team @ 813-353-6557 or whatever number they give you! Include your Name, Email Address, Contact phone number and Remedy Form number in the cover letter.)
5) Wait patiently.
(In about 24 hours you should receive an email from the Sim Unlock Department....
T-Mobile Sim Unlock Request
Sim Unlock Reference: 3456789
IMEI: 345678901234567
Thank you for taking the time to contact T-Mobile. We have forwarded your request to the manufacturer. These requests normally take 24-48 hours, but may sometimes take longer based on circumstances that are not under our control. Please allow 14 days before submitting a duplicate request. If no response has been received after 14 days, please submit a new request.
NOTE: Since T-Mobile is requesting an unlock code from the manufacturer we cannot guarantee the response time or that a unlock code will be provided.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
6) Wait giddy with anticipation.
Oh, I just wanted to add that if you get the "Unfortunately, we are unable to process your request at this time" email from the Sim Unlock department; the customer care rep has messed something up on the remedy form, I know from experience.
Click to expand...
Click to collapse
I was told if i faxed it would take 7 days.
So the kinda T-mo lady asked if i had any friends with T-mobile around me I luckily did and she told me to say I had to leave the country so they would unlock it in 48hrs.. This was over 48hrs ago and still no unlock code...
I'm stuck at work with an I-phone in one pocket and my fantastic useless HD2 in the other waiting for this email
Reading the forums i don't think i single person has unlocked the US HD2 yet have they?

realy good news for me.
anyway, I know how to get unlock code from TMOUS offical now.

Codes are available for the new phones from us now.

Really????
ferraripassion said:
Codes are available for the new phones from us now.
Click to expand...
Click to collapse
I am currently waiting for a code from both TMOUS and HTCCODE.
After my first two attempts with TMOUS failed because of the customer care reps. I used HTCCODE.com and they have a one day head start getting my code and has yet to produce it.
Also it has been the scariest transaction I have ever encountered.
First it forces you to register
then it forces you to use paypal
then it forces you to DL some type of crapware
then it tells you that they dont trust paypal
that you need to email them the paypal transaction info; that paypal just emailed to them.
I am just watching my credit report for any activity at this point.
And waiting to see who produces a code first.

Paradigm_Shift said:
I am currently waiting for a code from both TMOUS and HTCCODE.
After my first two attempts with TMOUS failed because of the customer care reps. I used HTCCODE.com and they have a one day head start getting my code and has yet to produce it.
Also it has been the scariest transaction I have ever encountered.
First it forces you to register
then it forces you to use paypal
then it forces you to DL some type of crapware
then it tells you that they dont trust paypal
that you need to email them the paypal transaction info; that paypal just emailed to them.
I am just watching my credit report for any activity at this point.
And waiting to see who produces a code first.
Click to expand...
Click to collapse
Yeah i'm in the same boat as you. I am waiting on T-mo and HTCcode.com
I had to directly email the guy because that weird piece of software weirded me out a little to much. The guy said 1-3 days..And im on day 2 i guess. Day 3 with T-mobile

Titicaca said:
Is it useful to email TMO for a unlocked code?
I paid a full retail price....450
Click to expand...
Click to collapse
They have unlock your phone if you paid full retail price without the contract. It's your phone fully paid off! Try this...
http://forum.xda-developers.com/showpost.php?p=6001995&postcount=36

Currently, no one has reported to unlock this beast successfully.
Just waiting...

Htccode seems working now...no response for offical part

I got mines unlocked from htccode its offical!!

I just called 5 minutes ago to TMO customer service, no problems at all, they didn't ask anything besides what device I had. Said they'd email the code in 24 hours, but to allow up to 7 days before calling back. (I bought the phone full price btw, but they didn't ask for a receipt or anything)

T-mobile samsung vibrant - 3rd party unlockers

I'm looking at getting a Samsung Vibrant locked to the T-mobile network. I need the device unlocked to use on a network in Canada. Due to not being a past or current t-mobile US customer I won't be able to get the unlock code directly. Does anyone know of a reliable 3rd part unlocker that sells codes to this device?
Thanks in advance!

2 options
1. Get an unlocked one (buy it outright). If it is locked, a quick call to T-Mobile should get it unlocked. Anyone know any different?
2. Wait 90 days, then ask T-Mobile to unlock it. They've always been good about that in my experience.
Call T-Mobile and see what their policies are WRT this.

Call Customer Care and request an unlock code. TMo emailed me the code in under 48hrs.

I tried calling tmobile customer care. They won’t process the request since I don’t have a tmobile account. I’ve purchased unlock codes from two sources: unlockallcellular.com and ebay seller "unlockadic". Hopefully at least one of them comes through with a code.

UPDATE: I received the 8 digit unlock code from the source below. Unfortunately I do not have the device yet. Hopefully it works when I get the phone next week.
2000impreza said:
ebay seller "unlockadic"
http://cgi.ebay.ca/Unlock-Code-T-Mo...tem&pt=LH_DefaultDomain_0&hash=item2a08b32748
Click to expand...
Click to collapse

2000impreza said:
UPDATE: I received the 8 digit unlock code from the source below. Unfortunately I do not have the device yet. Hopefully it works when I get the phone next week.
Click to expand...
Click to collapse
How can u get unlock code when you haven't had your phone yet?
Did they ask you for IMEI? or you just paid them then received the code?

bl4ckdr4g00n said:
How can u get unlock code when you haven't had your phone yet?
Did they ask you for IMEI? or you just paid them then received the code?
Click to expand...
Click to collapse
I had the IMEI to the phone I purchased before it was shipped. The seller took a picture of the device information sticker on the box which has the IMEI on it. I wanted to get a head start on finding a unlock source since the device was so new. Just in case it took days to weeks.

2000impreza said:
I had the IMEI to the phone I purchased before it was shipped. The seller took a picture of the device information sticker on the box which has the IMEI on it. I wanted to get a head start on finding a unlock source since the device was so new. Just in case it took days to weeks.
Click to expand...
Click to collapse
I am also in this situation as the only other option I have is to buy the internation unlocked version which I don't the the 3G works on U.S. carriers. Please update asap

Update: Not sure if anyone is still following this. I received my T-mobile branded vibrant today and unlocked it successfully with the code I purchased from ebay.

If you buy the device at full cost from a t-mobile authorized retailer and have a receipt to prove it, T-Mobile will provide an unlock code within 48 hours (assuming they don't need to contact the manufacturer.)
Sent from my SGH-T959 using XDA App

Aphotix said:
If you buy the device at full cost from a t-mobile authorized retailer and have a receipt to prove it, T-Mobile will provide an unlock code within 48 hours (assuming they don't need to contact the manufacturer.)
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
If you don't mind, can you outline the process for requesting the unlock code from t-mobile given you have a copy of the receipt? I've heard of a few individuals successfully doing this. I called T-mobile customer care directly and they refused to provide an unlock code unless I have a current or past account.

2000impreza said:
If you don't mind, can you outline the process for requesting the unlock code from t-mobile given you have a copy of the receipt? I've heard of a few individuals successfully doing this. I called T-mobile customer care directly and they refused to provide an unlock code unless I have a current or past account.
Click to expand...
Click to collapse
Just call customer care, say you purchased the device at full cost and would like to unlock it. If the representative refuses saying you need an account then they didn't verify the policy before they told you that. At that point you have a choice between simply giving up and going to ebay, insisting that you were told you could unlock it, you can hang up and call back, or you can request a supervisor. They will request that you fax the receipt it, and you will definitely want to get the unlock request #, as there is no account to note the unlock request on.
I may be bias in saying this, but its preferred that you just go with T-Mobile as your carrier anyway... (though that may require a substantial move on your part or significant roaming charges...)

2000impreza said:
Update: Not sure if anyone is still following this. I received my T-mobile branded vibrant today and unlocked it successfully with the code I purchased from ebay.
Click to expand...
Click to collapse
So what person did you get the unlock code from? I'm about to buy a Vibrant myself, also which carrier did you end up getting it unlocked for. Just curious.

The calling option only works if you have a TMO account. If you are using a pre-paid (tmo) type they wont do it.
You need to buy the code. I can get the unlock codes for around $25 dollars or so.
Sometimes less. There is no direct PC unlock (cable unlock yet). Best is IMEI unlocks.

I just purchased the vibrant as well and am currently awaiting an unlock code from "unlockadic" I will also update just to show support for any others that want to have a different carrier

Just had my vibrant unlocked. Yesterday I did a online chat with at mobile csr, told him I'll be traveling soon so I need the unlock code. The csr asked for my email, phone model and IMEI and replied me with the unlock request #. Today I got the code from t mobile by email and it works! I got the phone from costco with the even more plus plan and canceled the plan later. The phone number I put in the form before preceding to online chat is a t mobile prepaid number...
Sent from my SGH-T959 using XDA App

UnlockLiberty.com - They can provide code for $25.
Cheers, Willlie

Got my unlock code from AT&T!!!

I just thought I would let everyone know that after fighting with both Dell and AT&T after my new US Streak was delivered, out of the blue I was sent my unlock code via email today.
I am a current AT&T subscriber, and I purchased my Streak off-contract and paid the full price for it, so that may or may not have anything to do with it, and your mileage may of course vary, but here is my saga:
This started almost 2 weeks ago. I first called Dell, they told me AT&T had to issue it. I then called AT&T. First line support told me there was a "10 month marketing exclusive" and I was basically out of luck. I pressed on and asked for her supervisor. This guy was really rude, wanted to argue with me, etc. So, I pressed on and asked for his supervisor. I think they call it a "floor supervisor"?
So in speaking with "3rd level" at AT&T, this guy was actually very nice, listened to me, fully understood my request, and was willing to create a case. I think that was the key. When he created the case, he was very clear in telling me this was not a guarantee they would issue me a code. He took all the info, including the IMEI number, and added in the case that I would have to provide proof of purchase showing that I paid full price and was not under a contract. I agreed. He told me that the resolution date would be 8/30.
8/30 came and went, and I called AT&T back on 9/2. The person I spoke with agreed that it was past the date and said the initial response that came back was that they were waiting on a code from the manufacturer (if you can believe that!). So I asked what the next step was and I was told that they would update the case that I called back and would re-escalate the request.
I had just made a note to call back in about a week, but very much to my surprise an email this afternoon arrived from "LBK Tech Escalations" with my IMEI # and a corresponding unlock code!
I am no longer a current T-Mobile subscriber, but I do keep an old SIM for instances such as this. I inserted the code, and just as expected, it unlocked!
I hope this is helpful to everyone. If you are a current AT&T subscriber, keep the pressure on them! I think the key is not taking no for an answer and insisting that a case get created.

Are you sure?
I've been with att for more than 3 years and tried to get the code for almost 2 weeks and talked with supervises and told them about even your case and they said we don't have the codes from Dell yet.
and they cant make any claims or emails..

Trying Too...
Thanks to the OP for this... I'm trying to do the same thing. I have 5 lines (3 in-contract) and; for now, I am working with a local store manager who is going to bat for me. If he gets stonewalled I will break out this thread.

Am I sure?
I will provide anything I can to prove this is legit if someone doesn't believe me.
I wish my T-Mobile SIM was still active, and I would show it. I should have shot a video of the process of entering the code while I was doing it, but I was so excited that I had the code I didn't take the time.
The email came from: [email protected]
And I would gladly post a screenshot of the email but it has personal info like my account number and such. The unlock code I was provided was 8 digits long.
Good luck to anyone else who needs it.
-Rob

eh? t-mobile USA isnt supported on US streaks.....??

Well I guess it depends on what you mean by supported. Is it 3G on T-Mobile here in the States? No. But if you travel internationally like I do, having a truly unlocked streak without the requirement to deal with that RebelSim nonsense is crucial for me.

Can you blur out the personal stuff and send an image of the e-mail? Thanks.
Sent from my Dell Streak using XDA App

thats good to hear.
I travel overseas frequently and always get my devices unlocked from ATT (miss the old nokia days where you could just download a program to unlock your device).
Before i got my Streak i had to do a warranty exchange for my Tilt2 and first day i got it and asked for the unlock code. Usually they just ask for the IMEI number and give me the code on the spot (been doing this for many devices for the past 5 years with ATT). well for my warranty exchanged tilt2 there was a problem and it wasn't getting the unlock code. So the rep said she had to open a case and took my email. Just the other day i got an email from the same address LBK Tech Escalations <[email protected]> with the unlock code. took about 2 weeks and i already sold the device but i forwarded the email to the guy i sold it to.
So i guess when people call in they should request to open a case and maybe then they'll get the unlock code?
Also i'd recommend people not to state that they are going to another carrier, just state that you travel overseas for business and they'll offer you an international package and just tell them your used to using local sim cards (as many countries sell prepaid cards at the supermarket) and that your staying with ATT.

just called in to request my unlock code from at&t. They send they were gonna open a case and rewuest it for me since they dont have it in their system yet. they told me the 20th to be the latest I would get the code but code be sooner. crossing my fingers. I told them I would be travelling internationally and since they wouldn't unlock my iphone I need another phone to use abroad. Will update once I get my code and with a video hopefully....
Just an update, I received an email from the Sim unlock team last friday and requested a proof of purchase (invoice/receipt). faxed it to them last monday and got a text from at&t that they received the invoice. Hopefully I get the unlock code anything now.......
9/28:
Got an email from at&t unlock team:
Device unlock code for mobile 847 ***-**** CM20100914_127*****
AT&T Valued Customer:
We recently received your request for the unlock code on the following device:
IMEI: 011954**********
Make: DELL
Model: STREAK
Case#: CM20100914_127*****
Due to the age or the brand of your device, the unlock code is no longer available in the AT&T database. Device unlock codes are programmed into the device at the time of manufacture. If the unlock code is not in our database, AT&T must contact the manufacturer of the device to obtain the unlock code.
Accordingly, we have attempted to contact the original manufacturer of your device to obtain the unlock code on your behalf. Unfortunately, our efforts in obtaining the unlock code from the manufacturer were not successful. We apologize for the inconvenience this may have caused.
For information about upgrading to a new AT&T device please go to att.com/wireless or call Customer Care at 1-800-331-0500 or 001-916-843-4685 if outside of the U.S.
Thank you for contacting AT&T Mobility. We appreciate your business.
BOTTOM LINE: Called Dell for an RMA and returned my streak. I have no use of it if they wont unlock it.
Goodluck people~!

Got My Unlock Code
Just an FYI,
I called AT&T today and went straight to Tech Support and they gave me my unlock code on the spot for two Streaks. One on contract and one I bought off of ebay. I guess the guy didn't know she was supposed to hassle me!
bdh

bhutch said:
Just an FYI,
I called AT&T today and went straight to Tech Support and they gave me my unlock code on the spot for two Streaks. One on contract and one I bought off of ebay. I guess the guy didn't know she was supposed to hassle me!
bdh
Click to expand...
Click to collapse
If you are an AT&T customer with an account in good standing for at least 3 months, it's pretty easy to get the unlock code for any device, except the iPhone. Just call 611 and ask for it. I called last week and got the unlock code for my Tilt 2 before selling it, and got the unlock code for my Streak at the same time. If they ask why, just say you're traveling overseas and want to use a local SIM card.

Best Way to get Unlock Code.

Today I got an email from [email protected], Yes it is true. One person told me if i want to get unlock code I have to write to this email and then dell will provide with the unlock code. Please see attached correspondences between me and dell.
Just write to "[email protected]" as follows:
please send me my unlock code per the DMCA act.
Service Tag: "Your device's Service tag."
IMEI: "Your device's IMEI."

Just gave it a shot....I'll let you know if it worked. If it works, where do I put in the code?
This is the reply I received:
Dear Dell Customer, Please contact customer care for unlock code for this device as it is a retail piece. Mobility support : US 1-800-308-3355 Mobility Unlock Code Team

strick242 said:
Just gave it a shot....I'll let you know if it worked. If it works, where do I put in the code?
Click to expand...
Click to collapse
For information: Just use other carrier SIM card then the device will prompt for unlock code, press unlock and use the code.
strick242 said:
This is the reply I received:
Dear Dell Customer, Please contact customer care for unlock code for this device as it is a retail piece. Mobility support : US 1-800-308-3355 Mobility Unlock Code Team
Click to expand...
Click to collapse
Good Luck, for me it works. Maybe this for specific devices (IMEI), however it worth a try.

Are you doing this with American networks? (AT&T).
I'm from the UK, think it will work? Not that I need to unlock it because I'm on o2 anyways, it would be useful.

I tried it and it worked they sent my unlock code. Not sure what its good for. I am currently on att. What should I do unlock it any negative affect if unlocked?
Sent from the SuperStreak!

borijess said:
I tried it and it worked they sent my unlock code. Not sure what its good for. I am currently on att. What should I do unlock it any negative affect if unlocked?
Sent from the SuperStreak!
Click to expand...
Click to collapse
If you insert a non-ATT sim card and switch on your mobile, it will prompt for a code to unlock the mobile. Press unlock and enter the code.

How long does it take before they reply with the code????
Sent from my Dell Streak using XDA App

it worked me too. i emailed jun 24 and got it early jun 27. so turn around time was quick considering i email friday afternoon and i got it early monday morning.

jm5503 said:
How long does it take before they reply with the code????
Sent from my Dell Streak using XDA App
Click to expand...
Click to collapse
For me they replied within 24 hours.
Sent from my Dell Streak using Tapatalk

jm5503 said:
How long does it take before they reply with the code????
Sent from my Dell Streak using XDA App
Click to expand...
Click to collapse
I got mine within 24hrs!
Sent from the SuperStreak!

just want to confirm this to all. that i have sent them only IMEI and no operator information whatsoever,
they replied me within 24 hours with unlock code and operator info etc. great service..
all manufactures should start a service like this +1 to dell for this

not working.
they tell me to call AT&T.

You have to send the request through email.

They told me to contact AT&T because this a a retail piece, but not to tell AT&T that it is when I do
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Please visit the link to get the contact details of the Carrier:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=269106
Tmobile : Contact
http://www.t-mobile.com/Contact.aspx
http://locator.t-mobile.com/
Mobility Unlock code Team
Click to expand...
Click to collapse

Would the resale value of the streak be bettery if unlocked?

Yes, since then it can be used with any carrier that uses a GSM network, i.e. virtually all of them in the world.

lordmorphous said:
Just gave it a shot....I'll let you know if it worked. If it works, where do I put in the code?
This is the reply I received:
Dear Dell Customer, Please contact customer care for unlock code for this device as it is a retail piece. Mobility support : US 1-800-308-3355 Mobility Unlock Code Team
Click to expand...
Click to collapse
Did you get a response and did it work mate?
Cheers
Nick

UK streaks nogo
This does not work for UK O2 streaks... I got a reply withing 24 hours stating that "your device is not a US device. Contact Dell Mobility for further assistance."
So if anybody has got a solution for UK streaks... please enlighten us...

How about contacting Dell Mobility..?
Sent from my Dell Streak using Tapatalk

madmax85812 said:
This does not work for UK O2 streaks... I got a reply withing 24 hours stating that "your device is not a US device. Contact Dell Mobility for further assistance."
So if anybody has got a solution for UK streaks... please enlighten us...
Click to expand...
Click to collapse
Sorry for saying that, but try to beg, explain and say please. It happened with me when I requested for the second code.

Unlocking tips if phone bought on eBay through UnlockCodeRequest

Hey all,
I'm a Canadian, living in Canada, drinking Canadian Beer. So I bought a DVP, locked to T-Mobile on eBay a few weeks ago. I was under the impression that ANYONE would be able to get the phone unlocked via Dells, "UnlockCodeRequest" email. I mean, seems simple enough right? shoot them an email with your IMIE, and voila, gold. But it didnt turn out to be the case.
So, once I got the phone, I sent them an email with my IMIE asking for an unlock code and they reply back saying, "Nope, sorry, Retail Version bro, cant unlock, Contact T-Mobile".
I'm thinking great... now i have to go to XDA-Forums and search on how to get this thing unlocked. So a week passes by and after researching SOO many forums, I come to a conclusion:
There are two ways to unlock the phone.
1) For free, through unlockcode request
2) Pay someone 80$ to get it done (theres only one service that can unlock the phone for now). the other shady places that charge $10-50 cant unlock the phone.
I didnt want to spend $80 to unlock the phone, thats like 1/3rd the price of what I paid for the phone hahaha.
Having nothing left to lose, THIS is what I did: (keep in mind, i've never been a T-Mobile customer)
Email 1 to DELL
Hi Dell Employee!
I was given this email address by Mark, a T-Mobile CSR who asked me to send you a message to get my phone unlocked. I am studying overseas in Canada and I dont want to spend more money on a new phone because I'm here for only a few months. Please help a poor student out!
IMEI: __________________
Thanks!
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I get a response in a few hours:
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Please visit the link to get the contact details of the Carrier:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=269106
Mobility Unlock code Team
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I reply: (because its true, the link they give is outdated)
The T-Mobile websites are outdated on the link you gave me. I called T-Mobile again and they said to send you an email again saying that Dell provides the codes.
Please help, its disappointing that I cant use your phone overseas. Once again, my IMEI is: _______________
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I get an email from Dell the next day
Dear Customer,
Please contact nearest T-mobile store with proof of purchase/account information for unlock code.
http://locator.t-mobile.com/
Typical turnaround time is 1-2 business days.
Mobility Unlock Code Team
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I reply... once again, I have nothing to lose, so why not
Guys,
I'm not even in the US. I'm in Canada right now for an exchange program. The nearest T-Mobile store from me is 500 Miles away from me. I've called them and they keep on telling me to either call you or send you an email (this email address).
This is a little ludicrous, both of you keep on telling me to contact the other and yet the issue is not resolved.
Please advise,
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And 48 hours later, I have the unlock code. The phone is now working like a charm.
Hope this helps!

Bottom line, carrier locked phones are the worst idea in the world!

it works, I had to nag and beg about the 4th or 5th time, he was going to give it to me, he gave in... but I just recieved it from unlockstreak.com so wasnt needed any longer.
why are they so damn unhelpful..?
just keep bugging em... they'll give in.

I know I emailed dell after purchasing the phone from them and I got a reply within 2 days with my unlock code. I was very surprised it was that easy. If only every company had an email address for services such as this.
My advice is if you have a DVP and need/want it unlocked, try and email them and give it 2 days or so and see if you get a reply with a code, you've got nothing to loose

I emailed Dell and they sent me an unlock code. Now just need to figure out how to get working with a hidden network and 3g Att, and we all good

Hi Im french guy , can you give me Email to contact DEll please thank you .

Worked for me too!
Got a T-Mo DVP unlocked in under 18 hours!
Here is the e-mail addy: [email protected]
Dear Customer Good day to you!
We are happy to provide you with the unlock code for the device that you requested:
Hope you love our products and services.
Thanks
Mobility Unlock Code Team
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Now I'm just looking for another one for the wife - she wants to trade up from a BB Torch to a DVP!

Okay Thank You Bro Ill trying just after this message !