Database Users

How to unlock your G1.. for free

Alas, the question that is asked by many... finally answered.
People, please do NOT give in to scams such as these.
You can unlock your phone, for FREE by calling T-Mobile.
Dial in 611 and when prompted say "representative".
You will be prompted for the standard account authorization (last 4 digits of the primary account holders social), then be transfered to an eagerly awaiting T-Mobile customer representative, who will be more than willing to hand over an unlock code for you.
That's it. It's that simple.
As for unlocking in foreign countries, I'm not sure how that would work out for you guys. Get in contact with a T-Mobile customer in good standing, and I'm sure he can unlock it for you with no problems
Now that it's been posted, please STOP POSTING UP FAKE "HOW TO UNLOCK" TUTORIALS.
No one wants to buy your "new advanced revolutionary technique."
Knowledge is free.

Lol. Or yu could just flash jf's rc30.
Btw. One of the criteria for calling tmoh is that you have to have been with them for 3 months.

so i can call the # say representative my last 3 #s of my s.s.# and do i have to ask for 1 or do they just say it?

APrinceAmongMen said:
Lol. Or yu could just flash jf's rc30.
Btw. One of the criteria for calling tmoh is that you have to have been with them for 3 months.
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jf rc30 is not for sim unlocking which is using the g1 on other networks like att. etc..
To get an unlock code call 611 then ask for representative they will ask for the last 4 # on your ss thats is on file for that account. Then they will ask you why you want to unlock it just tell them your going out of county and you would like to use your phone there.
They will put the order in and it will take 24hr-14day because they submit it to htc.
They will need the imei of your g1 go get that number dail #06#
Thats what i did and i got my code in 2days free of charge.

davidhooper4 said:
so i can call the # say representative my last 3 #s of my s.s.# and do i have to ask for 1 or do they just say it?
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1. Dial 611.
2. Say "English"
3. Say "Representative"
4. Say/Enter the last 4 digits of your social.
5. Wait for rep.
6. Tell the rep you're leaving the country and want to switch to one of the local networks over there while you're gone. (they might try to sell you a roaming plan, but emphasize the fact that you are going to be using a local SIM and they'll understand)
7. Rep will now guide you through unlocking your T-Mobile G1.
8. Enjoy.

haykuro said:
1. Dial 611.
2. Say "English"
3. Say "Representative"
4. Say/Enter the last 4 digits of your social.
5. Wait for rep.
6. Tell the rep you're leaving the country and want to switch to one of the local networks over there while you're gone. (they might try to sell you a roaming plan, but emphasize the fact that you are going to be using a local SIM and they'll understand)
7. Rep will now guide you through unlocking your T-Mobile G1.
8. Enjoy.
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that was soooooooo awesome man just got done and it worked so when i get the new unlock code how do i install it?
also can i switch between sim cards without canceling a plan or how does the switching sim cards work if i may ask?

not nesseseraly
haykuro said:
Alas, the question that is asked by many... finally answered.
People, please do NOT give in to scams such as these.
You can unlock your phone, for FREE by calling T-Mobile.
Dial in 611 and when prompted say "representative".
You will be prompted for the standard account authorization (last 4 digits of the primary account holders social), then be transfered to an eagerly awaiting T-Mobile customer representative, who will be more than willing to hand over an unlock code for you.
That's it. It's that simple.
As for unlocking in foreign countries, I'm not sure how that would work out for you guys. Get in contact with a T-Mobile customer in good standing, and I'm sure he can unlock it for you with no problems
Now that it's been posted, please STOP POSTING UP FAKE "HOW TO UNLOCK" TUTORIALS.
No one wants to buy your "new advanced revolutionary technique."
Knowledge is free.
Click to expand...
Click to collapse
i rang up t-mobile (UK) and they said they charge £15 to have it unlocked!

Also when calling in to tmo for your free sim unlock code make sure your bill is paid up to date.

It's not a scam if you're not a t-mobile costumer. I don't understand why this keeps coming up. T-mobile won't just send me a free code since I'm on ATT.

T-Mobile has to send you a code, try calling 1-877-453-1304.

oops! double post- browser issues....

so t-mobile HAVE to provide you with an unlock code if you ring them? What about if you aren't a customer and bought the phone off ebay? Can you get a friend with a t-mobile contract to ring?

u know u dont have to think about this if u buy one in Vietnam? I got mine for $464 with unlock code provided right at the couter desk. Errrhh... Do i miss something?

alexsandros said:
i rang up t-mobile (UK) and they said they charge £15 to have it unlocked!
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I think there is a US law that's come into affect that all Carriers must allow customers to unlock there phone free of charge.
In the UK though carriers are allowed to charge and will.

If it is a UK phone then they don't need to give it free.. but if it is a US Phone you can call the US number or email them and get a free unlock code.

No Need to Lie
davidhooper4 said:
that was soooooooo awesome man just got done and it worked so when i get the new unlock code how do i install it?
also can i switch between sim cards without canceling a plan or how does the switching sim cards work if i may ask?
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Click to collapse
No need to lie. I got mine unlocked by calling in and telling them I wanted to unlock IN CASE I travel out of the country, which I do every few years...

alexsandros said:
i rang up t-mobile (UK) and they said they charge £15 to have it unlocked!
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USA has a new law that requires all cellphone providers to unlock your phone (free of charge). It's your legal right to unlock your phone, in the United States.
UK may be different, and like I said, you may need to check with your local policies.

MontAlbert said:
so t-mobile HAVE to provide you with an unlock code if you ring them? What about if you aren't a customer and bought the phone off ebay? Can you get a friend with a t-mobile contract to ring?
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Legally, if you are a T-Mobile customer for 3 months (or just a customer in good standing), you have the right to unlock ANY (T-Mobile) phone you'd like.
Regardless how you got your hands on it, as long as it isn't stolen, you are guaranteed an unlock code.
This article explains a little more about unlocking laws. (It speaks mainly about the legality of unlocking, but is aimed at the iPhone)

haykuro said:
Legally, if you are a T-Mobile customer for 3 months (or just a customer in good standing), you have the right to unlock ANY (T-Mobile) phone you'd like.
Regardless how you got your hands on it, as long as it isn't stolen, you are guaranteed an unlock code.
This article explains a little more about unlocking laws. (It speaks mainly about the legality of unlocking, but is aimed at the iPhone)
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Click to collapse
if you buy a phone off ebay, you cannot get the code from T-Mobile. If you buy a phone at full cost with no discount (subsidy) for signing a contract, you can have the phone unlocked immediately.

korndub said:
if you buy a phone off ebay, you cannot get the code from T-Mobile. If you buy a phone at full cost with no discount (subsidy) for signing a contract, you can have the phone unlocked immediately.
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Not true. T-Mobile has to unlock it. It is the law by the FCC that any phone you buy can and must be unlocked by the original company on request.

Has anyone used htccode.com to unlock a U.S. Tmobile HD2?

I logged on to their site and chatted with the live person and asked if the U.S. Tmo HD2 was SIM unlockable. They said yes.
I proceeded to go through the motions. Bought unlock on Paypal. Ran local client. Got rejected saying US/France/Canada can't do the auto method, had to email them for code. Emailed. Heard back in about 20 mins. They said computer was not kicking back a unlock code.
This was about 6 hours ago. Still waiting.
Anyone have any luck with the U.S. HD2 and htccode.com? I'm not criticizing them just stating my experience so far.
If I get a code by tomorrow I'll be happy. Otherwise I would like a refund as Tmobile service in my area is not nearly as good as ATT. So I currently have ATT and was just trying the HD2. So I figured I'd unlock it and pop in my ATT SIM to see if I get better luck on reception. Otherwise I'm gonna have to try the Telstra model. Bigger investment.
And yes I know I won't get 3G on ATT. But as it is I'm not getting any reception whatsoever on Tmo.

Not much help to you, but I went with unlock-now.com. Been about 1.5 days and not a peep from them. I am in the same boat, trying to use it with ATT.

Wish luck for you by the morning. In my experience so far, htccode.com is really good and quick. I used them twice before and got my unlock code for only 10'

I am waiting for any good news from either of you...I want to use att sim

Is it possible to use the phone in india after we get the unlock code from HTC.

ashok said:
Is it possible to use the phone in india after we get the unlock code from HTC.
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Click to collapse
If your carrier in India supports the same bands the T-Mobile HD2 does then yes. People like me that are on ATT will be stuck on the 2g/Edge data connections because ATT and T-Mobile don't share the same 3g bands.
All a sim lock does is make only the carriers sim card work on the device.
And for the record still nothing from unlock-now. I wish they would at least reply to my support ticket, I understand it's a new device, but communication is key to a good business.

Let's hope htccode.com can figure this out...

can't you just call Tmobile and ask them for the unlock code? I've read somewhere they will give u the code after 2 or 3 days

huevo0000 said:
can't you just call Tmobile and ask them for the unlock code? I've read somewhere they will give u the code after 2 or 3 days
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I was about to ask the same question. T-Mobile is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.

Goatmaster said:
Not much help to you, but I went with unlock-now.com. Been about 1.5 days and not a peep from them. I am in the same boat, trying to use it with ATT.
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I tried first thing on the 24th after obtaining the TMOUS HD2 as well and as you; I have heard absolutely nothing, your right communication is the key.
HushH said:
I was about to ask the same question. T-Mobile is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
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I called them twice and was told they would give the code after a certain amount of time but only if you have had an active account as they need it to send you the code...I KNOW for a FACT that is not true but its what they told me both times. More likely they have the code right in front of them if not on the next screen, but its not the reps fault they just following orders.
So far:
freeyourhtc.com = Could not return a code...Refunded my money within 2 hours from purchase. $18.99
htc-unlocker.org = Emailed me code after 2 hours; it didn't work. BUT!!! They emailed me twice since saying they are working on it. After 24 hours they emailed me saying the code is not in any of the databases but they can request it from TMO but they want an additional $10.00 and it could take 3 days. $19.99
leo.unlock-now.com (unlock-now.com) = Not so much even as an email to say thank you for the payment. Still waiting, site says it could take up to 2 days...it has been almost a day and a half so far. They sent me a refund (Not quite 2 days yet) saying my code could not be found without me ever emailing them so I guess not so bad after all, also said try back in 15 days.$23.95
I also emailed 2 ebay unlock sellers they have not wrote back yet.
Man I miss Olipro and Cmonex ---They dont have an unlocker on their site yet!!!

BLAHHH
I am going through the same exact thing!
I used HTCCode.com and after I paid and d/l the client they say it wouldn't because my PayPal is from the U.S.
Sim-unlocker.com- is garbage. They haven't gotten back to me at all. They did how -ever happily take my money with out any issues
T-Mobile-They have been the most helpful, they said since I purchased my phone at a major retailer they would do it but I had to fax some info. I than said that was unacceptable and the kind lady asked if i had any friends on T-mobile. luckily I did and they said it would at max take 48hrs. I have been waiting since last night..

bingkc said:
I am going through the same exact thing!
T-Mobile-They have been the most helpful, they said since I purchased my phone at a major retailer they would do it but I had to fax some info. I than said that was unacceptable and the kind lady asked if i had any friends on T-mobile. luckily I did and they said it would at max take 48hrs. I have been waiting since last night..
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I am going through the same exact thing!
is your hd2 from the us or the uk t-mobile?
i have four hd2 t-mobile upgrade which i can`t unlock, had no issues before
maybe there is some software to unlock hd2?

If I remember right there was a legal deal regarding the unlock code situation. You are the owner of the phone and have the right to the code. The carrier is required to give you the code. I have had good luck getting tmo USA to give me my codes on past phones. It sometimes takes a day or two because they had to get it from htc.

T-mobile Must Unlock Your HD2 From My Interpretation
HushH said:
I was about to ask the same question. T-Mobile US is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
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When I bought the phone and I made sure to request my phone would would be unlocked so I can compare with my AT&T service. I did not transfer my number and kept my AT&T account open.
When I called in to have it unlocked, one guy said they can't unlock it until after 14 days, which is the last day to return the phone in many states. I called again and a lady said I have to be through 2 billing periods or 40 days to get it unlocked. This is not written in my contract. I demanded something in writing and there is not a written policy or specific terms on this. But yet, I'm "contractually" binded to this "policy" even though it was never discussed to me nor was it in my contract. I didn't leave the store until I got a written documentation of the conversation around the 40 days.
Then I look at the Terms and Conditions online and line item #6 states customers have the right to have it unlocked.
http://www.t-mobile.com/Templates/P...&PAsset=Ftr_Ftr_TermsAndConditions&print=true
6. * Your Wireless Device & Compatibility with Other Networks. Your Device may not be compatible with the network and services provided by another service provider. You may buy a Device from us or someone else, but it must, as solely determined by T-Mobile,be compatible with, and not potentially harm, our network. Some T-Mobile features will be available only on Devices purchased from us. A T-Mobile Device is designed to be used only with T-Mobile service; however, you may be eligible to have your Device reprogrammed to work with another carrier but you must contact us to do so. Not all Devices are capable of being reprogrammed. At times we may change software, applications or programming remotely and without notice. This could affect data you have stored on, the way you have programmed, or the way you use your Device.
From my interpretation, consumers have the right to waive arbitration and sue for breach of contract.

if you have tmobile call them up for the unlock code, tell them your going out the country. You will get it unlock code free in 24hrs-7 days via email

a_ok2me said:
When I bought the phone and I made sure to request my phone would would be unlocked so I can compare with my AT&T service. I did not transfer my number and kept my AT&T account open.
When I called in to have it unlocked, one guy said they can't unlock it until after 14 days, which is the last day to return the phone in many states. I called again and a lady said I have to be through 2 billing periods or 40 days to get it unlocked. This is not written in my contract. I demanded something in writing and there is not a written policy or specific terms on this. But yet, I'm "contractually" binded to this "policy" even though it was never discussed to me nor was it in my contract. I didn't leave the store until I got a written documentation of the conversation around the 40 days.
Then I look at the Terms and Conditions online and line item #6 states customers have the right to have it unlocked.
http://www.t-mobile.com/Templates/P...&PAsset=Ftr_Ftr_TermsAndConditions&print=true
6. * Your Wireless Device & Compatibility with Other Networks. Your Device may not be compatible with the network and services provided by another service provider. You may buy a Device from us or someone else, but it must, as solely determined by T-Mobile,be compatible with, and not potentially harm, our network. Some T-Mobile features will be available only on Devices purchased from us. A T-Mobile Device is designed to be used only with T-Mobile service; however, you may be eligible to have your Device reprogrammed to work with another carrier but you must contact us to do so. Not all Devices are capable of being reprogrammed. At times we may change software, applications or programming remotely and without notice. This could affect data you have stored on, the way you have programmed, or the way you use your Device.
From my interpretation, consumers have the right to waive arbitration and sue for breach of contract.
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It's all in how you interpret "you may be eligible"...
WTF does that mean? Do they have the right to place eligibility requirements on it even? What are the U.S. laws regarding this?

How do you think the ones that popped up on ebay right away after release got their codes so fast?
I have tried 3 unlocking sites and they all said code cannot be found at this time.

j23a45m said:
if you have tmobile call them up for the unlock code, tell them your going out the country. You will get it unlock code free in 24hrs-7 days via email
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Tried this, was told the account had to be active for 40 days which is bull because when I called before getting the phone they said you just had to have an account active.

unlock-now.com
They were unable to unlock my T-Mobile US HD2. Also looking for someone to unlock my new phone.

I've been "pressuring" htccode.com to come up with a unlock. If they can do it I told them I'd put a post on my site (HTCHD2.NET) which might drum up some sales. It's gets a decent amount of hits so hopefully this will motivate them.

T-mobile samsung vibrant - 3rd party unlockers

I'm looking at getting a Samsung Vibrant locked to the T-mobile network. I need the device unlocked to use on a network in Canada. Due to not being a past or current t-mobile US customer I won't be able to get the unlock code directly. Does anyone know of a reliable 3rd part unlocker that sells codes to this device?
Thanks in advance!

2 options
1. Get an unlocked one (buy it outright). If it is locked, a quick call to T-Mobile should get it unlocked. Anyone know any different?
2. Wait 90 days, then ask T-Mobile to unlock it. They've always been good about that in my experience.
Call T-Mobile and see what their policies are WRT this.

Call Customer Care and request an unlock code. TMo emailed me the code in under 48hrs.

I tried calling tmobile customer care. They won’t process the request since I don’t have a tmobile account. I’ve purchased unlock codes from two sources: unlockallcellular.com and ebay seller "unlockadic". Hopefully at least one of them comes through with a code.

UPDATE: I received the 8 digit unlock code from the source below. Unfortunately I do not have the device yet. Hopefully it works when I get the phone next week.
2000impreza said:
ebay seller "unlockadic"
http://cgi.ebay.ca/Unlock-Code-T-Mo...tem&pt=LH_DefaultDomain_0&hash=item2a08b32748
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2000impreza said:
UPDATE: I received the 8 digit unlock code from the source below. Unfortunately I do not have the device yet. Hopefully it works when I get the phone next week.
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Click to collapse
How can u get unlock code when you haven't had your phone yet?
Did they ask you for IMEI? or you just paid them then received the code?

bl4ckdr4g00n said:
How can u get unlock code when you haven't had your phone yet?
Did they ask you for IMEI? or you just paid them then received the code?
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Click to collapse
I had the IMEI to the phone I purchased before it was shipped. The seller took a picture of the device information sticker on the box which has the IMEI on it. I wanted to get a head start on finding a unlock source since the device was so new. Just in case it took days to weeks.

2000impreza said:
I had the IMEI to the phone I purchased before it was shipped. The seller took a picture of the device information sticker on the box which has the IMEI on it. I wanted to get a head start on finding a unlock source since the device was so new. Just in case it took days to weeks.
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I am also in this situation as the only other option I have is to buy the internation unlocked version which I don't the the 3G works on U.S. carriers. Please update asap

Update: Not sure if anyone is still following this. I received my T-mobile branded vibrant today and unlocked it successfully with the code I purchased from ebay.

If you buy the device at full cost from a t-mobile authorized retailer and have a receipt to prove it, T-Mobile will provide an unlock code within 48 hours (assuming they don't need to contact the manufacturer.)
Sent from my SGH-T959 using XDA App

Aphotix said:
If you buy the device at full cost from a t-mobile authorized retailer and have a receipt to prove it, T-Mobile will provide an unlock code within 48 hours (assuming they don't need to contact the manufacturer.)
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
If you don't mind, can you outline the process for requesting the unlock code from t-mobile given you have a copy of the receipt? I've heard of a few individuals successfully doing this. I called T-mobile customer care directly and they refused to provide an unlock code unless I have a current or past account.

2000impreza said:
If you don't mind, can you outline the process for requesting the unlock code from t-mobile given you have a copy of the receipt? I've heard of a few individuals successfully doing this. I called T-mobile customer care directly and they refused to provide an unlock code unless I have a current or past account.
Click to expand...
Click to collapse
Just call customer care, say you purchased the device at full cost and would like to unlock it. If the representative refuses saying you need an account then they didn't verify the policy before they told you that. At that point you have a choice between simply giving up and going to ebay, insisting that you were told you could unlock it, you can hang up and call back, or you can request a supervisor. They will request that you fax the receipt it, and you will definitely want to get the unlock request #, as there is no account to note the unlock request on.
I may be bias in saying this, but its preferred that you just go with T-Mobile as your carrier anyway... (though that may require a substantial move on your part or significant roaming charges...)

2000impreza said:
Update: Not sure if anyone is still following this. I received my T-mobile branded vibrant today and unlocked it successfully with the code I purchased from ebay.
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Click to collapse
So what person did you get the unlock code from? I'm about to buy a Vibrant myself, also which carrier did you end up getting it unlocked for. Just curious.

The calling option only works if you have a TMO account. If you are using a pre-paid (tmo) type they wont do it.
You need to buy the code. I can get the unlock codes for around $25 dollars or so.
Sometimes less. There is no direct PC unlock (cable unlock yet). Best is IMEI unlocks.

I just purchased the vibrant as well and am currently awaiting an unlock code from "unlockadic" I will also update just to show support for any others that want to have a different carrier

Just had my vibrant unlocked. Yesterday I did a online chat with at mobile csr, told him I'll be traveling soon so I need the unlock code. The csr asked for my email, phone model and IMEI and replied me with the unlock request #. Today I got the code from t mobile by email and it works! I got the phone from costco with the even more plus plan and canceled the plan later. The phone number I put in the form before preceding to online chat is a t mobile prepaid number...
Sent from my SGH-T959 using XDA App

UnlockLiberty.com - They can provide code for $25.
Cheers, Willlie

Got my unlock code from AT&T!!!

I just thought I would let everyone know that after fighting with both Dell and AT&T after my new US Streak was delivered, out of the blue I was sent my unlock code via email today.
I am a current AT&T subscriber, and I purchased my Streak off-contract and paid the full price for it, so that may or may not have anything to do with it, and your mileage may of course vary, but here is my saga:
This started almost 2 weeks ago. I first called Dell, they told me AT&T had to issue it. I then called AT&T. First line support told me there was a "10 month marketing exclusive" and I was basically out of luck. I pressed on and asked for her supervisor. This guy was really rude, wanted to argue with me, etc. So, I pressed on and asked for his supervisor. I think they call it a "floor supervisor"?
So in speaking with "3rd level" at AT&T, this guy was actually very nice, listened to me, fully understood my request, and was willing to create a case. I think that was the key. When he created the case, he was very clear in telling me this was not a guarantee they would issue me a code. He took all the info, including the IMEI number, and added in the case that I would have to provide proof of purchase showing that I paid full price and was not under a contract. I agreed. He told me that the resolution date would be 8/30.
8/30 came and went, and I called AT&T back on 9/2. The person I spoke with agreed that it was past the date and said the initial response that came back was that they were waiting on a code from the manufacturer (if you can believe that!). So I asked what the next step was and I was told that they would update the case that I called back and would re-escalate the request.
I had just made a note to call back in about a week, but very much to my surprise an email this afternoon arrived from "LBK Tech Escalations" with my IMEI # and a corresponding unlock code!
I am no longer a current T-Mobile subscriber, but I do keep an old SIM for instances such as this. I inserted the code, and just as expected, it unlocked!
I hope this is helpful to everyone. If you are a current AT&T subscriber, keep the pressure on them! I think the key is not taking no for an answer and insisting that a case get created.

Are you sure?
I've been with att for more than 3 years and tried to get the code for almost 2 weeks and talked with supervises and told them about even your case and they said we don't have the codes from Dell yet.
and they cant make any claims or emails..

Trying Too...
Thanks to the OP for this... I'm trying to do the same thing. I have 5 lines (3 in-contract) and; for now, I am working with a local store manager who is going to bat for me. If he gets stonewalled I will break out this thread.

Am I sure?
I will provide anything I can to prove this is legit if someone doesn't believe me.
I wish my T-Mobile SIM was still active, and I would show it. I should have shot a video of the process of entering the code while I was doing it, but I was so excited that I had the code I didn't take the time.
The email came from: [email protected]
And I would gladly post a screenshot of the email but it has personal info like my account number and such. The unlock code I was provided was 8 digits long.
Good luck to anyone else who needs it.
-Rob

eh? t-mobile USA isnt supported on US streaks.....??

Well I guess it depends on what you mean by supported. Is it 3G on T-Mobile here in the States? No. But if you travel internationally like I do, having a truly unlocked streak without the requirement to deal with that RebelSim nonsense is crucial for me.

Can you blur out the personal stuff and send an image of the e-mail? Thanks.
Sent from my Dell Streak using XDA App

thats good to hear.
I travel overseas frequently and always get my devices unlocked from ATT (miss the old nokia days where you could just download a program to unlock your device).
Before i got my Streak i had to do a warranty exchange for my Tilt2 and first day i got it and asked for the unlock code. Usually they just ask for the IMEI number and give me the code on the spot (been doing this for many devices for the past 5 years with ATT). well for my warranty exchanged tilt2 there was a problem and it wasn't getting the unlock code. So the rep said she had to open a case and took my email. Just the other day i got an email from the same address LBK Tech Escalations <[email protected]> with the unlock code. took about 2 weeks and i already sold the device but i forwarded the email to the guy i sold it to.
So i guess when people call in they should request to open a case and maybe then they'll get the unlock code?
Also i'd recommend people not to state that they are going to another carrier, just state that you travel overseas for business and they'll offer you an international package and just tell them your used to using local sim cards (as many countries sell prepaid cards at the supermarket) and that your staying with ATT.

just called in to request my unlock code from at&t. They send they were gonna open a case and rewuest it for me since they dont have it in their system yet. they told me the 20th to be the latest I would get the code but code be sooner. crossing my fingers. I told them I would be travelling internationally and since they wouldn't unlock my iphone I need another phone to use abroad. Will update once I get my code and with a video hopefully....
Just an update, I received an email from the Sim unlock team last friday and requested a proof of purchase (invoice/receipt). faxed it to them last monday and got a text from at&t that they received the invoice. Hopefully I get the unlock code anything now.......
9/28:
Got an email from at&t unlock team:
Device unlock code for mobile 847 ***-**** CM20100914_127*****
AT&T Valued Customer:
We recently received your request for the unlock code on the following device:
IMEI: 011954**********
Make: DELL
Model: STREAK
Case#: CM20100914_127*****
Due to the age or the brand of your device, the unlock code is no longer available in the AT&T database. Device unlock codes are programmed into the device at the time of manufacture. If the unlock code is not in our database, AT&T must contact the manufacturer of the device to obtain the unlock code.
Accordingly, we have attempted to contact the original manufacturer of your device to obtain the unlock code on your behalf. Unfortunately, our efforts in obtaining the unlock code from the manufacturer were not successful. We apologize for the inconvenience this may have caused.
For information about upgrading to a new AT&T device please go to att.com/wireless or call Customer Care at 1-800-331-0500 or 001-916-843-4685 if outside of the U.S.
Thank you for contacting AT&T Mobility. We appreciate your business.
BOTTOM LINE: Called Dell for an RMA and returned my streak. I have no use of it if they wont unlock it.
Goodluck people~!

Got My Unlock Code
Just an FYI,
I called AT&T today and went straight to Tech Support and they gave me my unlock code on the spot for two Streaks. One on contract and one I bought off of ebay. I guess the guy didn't know she was supposed to hassle me!
bdh

bhutch said:
Just an FYI,
I called AT&T today and went straight to Tech Support and they gave me my unlock code on the spot for two Streaks. One on contract and one I bought off of ebay. I guess the guy didn't know she was supposed to hassle me!
bdh
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If you are an AT&T customer with an account in good standing for at least 3 months, it's pretty easy to get the unlock code for any device, except the iPhone. Just call 611 and ask for it. I called last week and got the unlock code for my Tilt 2 before selling it, and got the unlock code for my Streak at the same time. If they ask why, just say you're traveling overseas and want to use a local SIM card.

Unlocking tips if phone bought on eBay through UnlockCodeRequest

Hey all,
I'm a Canadian, living in Canada, drinking Canadian Beer. So I bought a DVP, locked to T-Mobile on eBay a few weeks ago. I was under the impression that ANYONE would be able to get the phone unlocked via Dells, "UnlockCodeRequest" email. I mean, seems simple enough right? shoot them an email with your IMIE, and voila, gold. But it didnt turn out to be the case.
So, once I got the phone, I sent them an email with my IMIE asking for an unlock code and they reply back saying, "Nope, sorry, Retail Version bro, cant unlock, Contact T-Mobile".
I'm thinking great... now i have to go to XDA-Forums and search on how to get this thing unlocked. So a week passes by and after researching SOO many forums, I come to a conclusion:
There are two ways to unlock the phone.
1) For free, through unlockcode request
2) Pay someone 80$ to get it done (theres only one service that can unlock the phone for now). the other shady places that charge $10-50 cant unlock the phone.
I didnt want to spend $80 to unlock the phone, thats like 1/3rd the price of what I paid for the phone hahaha.
Having nothing left to lose, THIS is what I did: (keep in mind, i've never been a T-Mobile customer)
Email 1 to DELL
Hi Dell Employee!
I was given this email address by Mark, a T-Mobile CSR who asked me to send you a message to get my phone unlocked. I am studying overseas in Canada and I dont want to spend more money on a new phone because I'm here for only a few months. Please help a poor student out!
IMEI: __________________
Thanks!
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I get a response in a few hours:
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Please visit the link to get the contact details of the Carrier:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=269106
Mobility Unlock code Team
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I reply: (because its true, the link they give is outdated)
The T-Mobile websites are outdated on the link you gave me. I called T-Mobile again and they said to send you an email again saying that Dell provides the codes.
Please help, its disappointing that I cant use your phone overseas. Once again, my IMEI is: _______________
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I get an email from Dell the next day
Dear Customer,
Please contact nearest T-mobile store with proof of purchase/account information for unlock code.
http://locator.t-mobile.com/
Typical turnaround time is 1-2 business days.
Mobility Unlock Code Team
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I reply... once again, I have nothing to lose, so why not
Guys,
I'm not even in the US. I'm in Canada right now for an exchange program. The nearest T-Mobile store from me is 500 Miles away from me. I've called them and they keep on telling me to either call you or send you an email (this email address).
This is a little ludicrous, both of you keep on telling me to contact the other and yet the issue is not resolved.
Please advise,
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And 48 hours later, I have the unlock code. The phone is now working like a charm.
Hope this helps!

Bottom line, carrier locked phones are the worst idea in the world!

it works, I had to nag and beg about the 4th or 5th time, he was going to give it to me, he gave in... but I just recieved it from unlockstreak.com so wasnt needed any longer.
why are they so damn unhelpful..?
just keep bugging em... they'll give in.

I know I emailed dell after purchasing the phone from them and I got a reply within 2 days with my unlock code. I was very surprised it was that easy. If only every company had an email address for services such as this.
My advice is if you have a DVP and need/want it unlocked, try and email them and give it 2 days or so and see if you get a reply with a code, you've got nothing to loose

I emailed Dell and they sent me an unlock code. Now just need to figure out how to get working with a hidden network and 3g Att, and we all good

Hi Im french guy , can you give me Email to contact DEll please thank you .

Worked for me too!
Got a T-Mo DVP unlocked in under 18 hours!
Here is the e-mail addy: [email protected]
Dear Customer Good day to you!
We are happy to provide you with the unlock code for the device that you requested:
Hope you love our products and services.
Thanks
Mobility Unlock Code Team
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Now I'm just looking for another one for the wife - she wants to trade up from a BB Torch to a DVP!

Okay Thank You Bro Ill trying just after this message !