Database Users

Has anyone used htccode.com to unlock a U.S. Tmobile HD2?

I logged on to their site and chatted with the live person and asked if the U.S. Tmo HD2 was SIM unlockable. They said yes.
I proceeded to go through the motions. Bought unlock on Paypal. Ran local client. Got rejected saying US/France/Canada can't do the auto method, had to email them for code. Emailed. Heard back in about 20 mins. They said computer was not kicking back a unlock code.
This was about 6 hours ago. Still waiting.
Anyone have any luck with the U.S. HD2 and htccode.com? I'm not criticizing them just stating my experience so far.
If I get a code by tomorrow I'll be happy. Otherwise I would like a refund as Tmobile service in my area is not nearly as good as ATT. So I currently have ATT and was just trying the HD2. So I figured I'd unlock it and pop in my ATT SIM to see if I get better luck on reception. Otherwise I'm gonna have to try the Telstra model. Bigger investment.
And yes I know I won't get 3G on ATT. But as it is I'm not getting any reception whatsoever on Tmo.

Not much help to you, but I went with unlock-now.com. Been about 1.5 days and not a peep from them. I am in the same boat, trying to use it with ATT.

Wish luck for you by the morning. In my experience so far, htccode.com is really good and quick. I used them twice before and got my unlock code for only 10'

I am waiting for any good news from either of you...I want to use att sim

Is it possible to use the phone in india after we get the unlock code from HTC.

ashok said:
Is it possible to use the phone in india after we get the unlock code from HTC.
Click to expand...
Click to collapse
If your carrier in India supports the same bands the T-Mobile HD2 does then yes. People like me that are on ATT will be stuck on the 2g/Edge data connections because ATT and T-Mobile don't share the same 3g bands.
All a sim lock does is make only the carriers sim card work on the device.
And for the record still nothing from unlock-now. I wish they would at least reply to my support ticket, I understand it's a new device, but communication is key to a good business.

Let's hope htccode.com can figure this out...

can't you just call Tmobile and ask them for the unlock code? I've read somewhere they will give u the code after 2 or 3 days

huevo0000 said:
can't you just call Tmobile and ask them for the unlock code? I've read somewhere they will give u the code after 2 or 3 days
Click to expand...
Click to collapse
I was about to ask the same question. T-Mobile is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.

Goatmaster said:
Not much help to you, but I went with unlock-now.com. Been about 1.5 days and not a peep from them. I am in the same boat, trying to use it with ATT.
Click to expand...
Click to collapse
I tried first thing on the 24th after obtaining the TMOUS HD2 as well and as you; I have heard absolutely nothing, your right communication is the key.
HushH said:
I was about to ask the same question. T-Mobile is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
Click to expand...
Click to collapse
I called them twice and was told they would give the code after a certain amount of time but only if you have had an active account as they need it to send you the code...I KNOW for a FACT that is not true but its what they told me both times. More likely they have the code right in front of them if not on the next screen, but its not the reps fault they just following orders.
So far:
freeyourhtc.com = Could not return a code...Refunded my money within 2 hours from purchase. $18.99
htc-unlocker.org = Emailed me code after 2 hours; it didn't work. BUT!!! They emailed me twice since saying they are working on it. After 24 hours they emailed me saying the code is not in any of the databases but they can request it from TMO but they want an additional $10.00 and it could take 3 days. $19.99
leo.unlock-now.com (unlock-now.com) = Not so much even as an email to say thank you for the payment. Still waiting, site says it could take up to 2 days...it has been almost a day and a half so far. They sent me a refund (Not quite 2 days yet) saying my code could not be found without me ever emailing them so I guess not so bad after all, also said try back in 15 days.$23.95
I also emailed 2 ebay unlock sellers they have not wrote back yet.
Man I miss Olipro and Cmonex ---They dont have an unlocker on their site yet!!!

BLAHHH
I am going through the same exact thing!
I used HTCCode.com and after I paid and d/l the client they say it wouldn't because my PayPal is from the U.S.
Sim-unlocker.com- is garbage. They haven't gotten back to me at all. They did how -ever happily take my money with out any issues
T-Mobile-They have been the most helpful, they said since I purchased my phone at a major retailer they would do it but I had to fax some info. I than said that was unacceptable and the kind lady asked if i had any friends on T-mobile. luckily I did and they said it would at max take 48hrs. I have been waiting since last night..

bingkc said:
I am going through the same exact thing!
T-Mobile-They have been the most helpful, they said since I purchased my phone at a major retailer they would do it but I had to fax some info. I than said that was unacceptable and the kind lady asked if i had any friends on T-mobile. luckily I did and they said it would at max take 48hrs. I have been waiting since last night..
Click to expand...
Click to collapse
I am going through the same exact thing!
is your hd2 from the us or the uk t-mobile?
i have four hd2 t-mobile upgrade which i can`t unlock, had no issues before
maybe there is some software to unlock hd2?

If I remember right there was a legal deal regarding the unlock code situation. You are the owner of the phone and have the right to the code. The carrier is required to give you the code. I have had good luck getting tmo USA to give me my codes on past phones. It sometimes takes a day or two because they had to get it from htc.

T-mobile Must Unlock Your HD2 From My Interpretation
HushH said:
I was about to ask the same question. T-Mobile US is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
Click to expand...
Click to collapse
When I bought the phone and I made sure to request my phone would would be unlocked so I can compare with my AT&T service. I did not transfer my number and kept my AT&T account open.
When I called in to have it unlocked, one guy said they can't unlock it until after 14 days, which is the last day to return the phone in many states. I called again and a lady said I have to be through 2 billing periods or 40 days to get it unlocked. This is not written in my contract. I demanded something in writing and there is not a written policy or specific terms on this. But yet, I'm "contractually" binded to this "policy" even though it was never discussed to me nor was it in my contract. I didn't leave the store until I got a written documentation of the conversation around the 40 days.
Then I look at the Terms and Conditions online and line item #6 states customers have the right to have it unlocked.
http://www.t-mobile.com/Templates/P...&PAsset=Ftr_Ftr_TermsAndConditions&print=true
6. * Your Wireless Device & Compatibility with Other Networks. Your Device may not be compatible with the network and services provided by another service provider. You may buy a Device from us or someone else, but it must, as solely determined by T-Mobile,be compatible with, and not potentially harm, our network. Some T-Mobile features will be available only on Devices purchased from us. A T-Mobile Device is designed to be used only with T-Mobile service; however, you may be eligible to have your Device reprogrammed to work with another carrier but you must contact us to do so. Not all Devices are capable of being reprogrammed. At times we may change software, applications or programming remotely and without notice. This could affect data you have stored on, the way you have programmed, or the way you use your Device.
From my interpretation, consumers have the right to waive arbitration and sue for breach of contract.

if you have tmobile call them up for the unlock code, tell them your going out the country. You will get it unlock code free in 24hrs-7 days via email

a_ok2me said:
When I bought the phone and I made sure to request my phone would would be unlocked so I can compare with my AT&T service. I did not transfer my number and kept my AT&T account open.
When I called in to have it unlocked, one guy said they can't unlock it until after 14 days, which is the last day to return the phone in many states. I called again and a lady said I have to be through 2 billing periods or 40 days to get it unlocked. This is not written in my contract. I demanded something in writing and there is not a written policy or specific terms on this. But yet, I'm "contractually" binded to this "policy" even though it was never discussed to me nor was it in my contract. I didn't leave the store until I got a written documentation of the conversation around the 40 days.
Then I look at the Terms and Conditions online and line item #6 states customers have the right to have it unlocked.
http://www.t-mobile.com/Templates/P...&PAsset=Ftr_Ftr_TermsAndConditions&print=true
6. * Your Wireless Device & Compatibility with Other Networks. Your Device may not be compatible with the network and services provided by another service provider. You may buy a Device from us or someone else, but it must, as solely determined by T-Mobile,be compatible with, and not potentially harm, our network. Some T-Mobile features will be available only on Devices purchased from us. A T-Mobile Device is designed to be used only with T-Mobile service; however, you may be eligible to have your Device reprogrammed to work with another carrier but you must contact us to do so. Not all Devices are capable of being reprogrammed. At times we may change software, applications or programming remotely and without notice. This could affect data you have stored on, the way you have programmed, or the way you use your Device.
From my interpretation, consumers have the right to waive arbitration and sue for breach of contract.
Click to expand...
Click to collapse
It's all in how you interpret "you may be eligible"...
WTF does that mean? Do they have the right to place eligibility requirements on it even? What are the U.S. laws regarding this?

How do you think the ones that popped up on ebay right away after release got their codes so fast?
I have tried 3 unlocking sites and they all said code cannot be found at this time.

j23a45m said:
if you have tmobile call them up for the unlock code, tell them your going out the country. You will get it unlock code free in 24hrs-7 days via email
Click to expand...
Click to collapse
Tried this, was told the account had to be active for 40 days which is bull because when I called before getting the phone they said you just had to have an account active.

unlock-now.com
They were unable to unlock my T-Mobile US HD2. Also looking for someone to unlock my new phone.

I've been "pressuring" htccode.com to come up with a unlock. If they can do it I told them I'd put a post on my site (HTCHD2.NET) which might drum up some sales. It's gets a decent amount of hits so hopefully this will motivate them.

Anyone has Unlocked usa TMO HD2 ? (Update: UNlocked)

I would follow what you did...Thank you for sharing!

Is it useful to email TMO for a unlocked code?
I paid a full retail price....450

I found a couple of sellers on ebay who claim that they can unlock HD2, like this one http://cgi.ebay.com/UNLOCK-Code-for...emQQptZLH_DefaultDomain_0?hash=item335ab0e4e1
anyone tried?

What carrier are you planning on using it on? I would like to use it on ATT and am interested in knowing of any of these unlock sites actually work with the newly released Tmobile HD2. Also if all the features such as MMS and other stuff on the phone work well with ATT.

I am also planning to use it on ATT. my phone is still on its way, won't arrive until tomorrow.
Will try one of those ebay unlockers once I get the phone
Flytetymex said:
What carrier are you planning on using it on? I would like to use it on ATT and am interested in knowing of any of these unlock sites actually work with the newly released Tmobile HD2. Also if all the features such as MMS and other stuff on the phone work well with ATT.
Click to expand...
Click to collapse

Let me know how the experience goes. I;m anxious to get one of these puppies

Unlock your T-Mobile US HTC HD2 - Pay Full Price!
Did you pay Full Price?
Congratulations! You win! It is still T-Mobile's USA policy to give you the unlock code for full price purchases as of 03/25/2010.
It took me three TMO USA customer care reps before finding the correct steps.
1) Buy your T-mobile USA HTC HD2 - $449.99 Plus Sales tax.
(Sales guy made it a prepay account - but he kept the sim card and did not assign me a phone number)
2) Call customer care 1-877-453-1304
(It asks for phone number; say "I don't have one". Hopefully get someone intelligent)
3) Request a Sim Unlock.
(Explain your full price purchase - they will start a remedy form and ask for your IMEI number from the box or use *#06# without the "01" on the end. Give them your e-mail address and contact number. They will give you a fax number and a Remedy Form number for the cover letter.)
4) Fax the cover letter and the proof of purchase.
(Fax to the Sim Unlock Team @ 813-353-6557 or whatever number they give you! Include your Name, Email Address, Contact phone number and Remedy Form number in the cover letter.)
5) Wait patiently.
(In about 24 hours you should receive an email from the Sim Unlock Department....
T-Mobile Sim Unlock Request
Sim Unlock Reference: 3456789
IMEI: 345678901234567
Thank you for taking the time to contact T-Mobile. We have forwarded your request to the manufacturer. These requests normally take 24-48 hours, but may sometimes take longer based on circumstances that are not under our control. Please allow 14 days before submitting a duplicate request. If no response has been received after 14 days, please submit a new request.
NOTE: Since T-Mobile is requesting an unlock code from the manufacturer we cannot guarantee the response time or that a unlock code will be provided.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
6) Wait giddy with anticipation.
Oh, I just wanted to add that if you get the "Unfortunately, we are unable to process your request at this time" email from the Sim Unlock department; the customer care rep has messed something up on the remedy form, I know from experience.

Thats great and all, but what really frustrates me about this is that they DO NOT get the code from the manufacturer. In fact, locking phones to a carrier is DONE BY CARRIERS, so unlocking is not at all up to the manufacturer. HTC might manufacture the locked device on the carriers behalf, but the carrier owns all the rights to the unlock code by the time you the consumer request it.
Despite in the end they might actually give you the code, the reason they wait 24+ hours is NOT because they are retreiving from the manufacture. It's pretty much a check being run on you and your phone.
This is the bull**** T-Mobile won't tell you. You know what it takes to get unlock code for ATT? Just be a customer. If you own any att phone and have att service, you call tech support, ask for subsidy unlock, tell them you purchased phone thru att vendor and they ask for imei and in about 10 minutes they give you an unlock.
SURE T-SHMOBILE GIVES YOU AN UNLOCK EVENTUALLY, BUT THEY ARE LYING WHEN THEY TELL YOU IT WILL TAKE 24-48HRS!!!

Then try and buy a new digitiser without the silly T-Mobile logo on it and you're good to go!!

Paradigm_Shift said:
Did you pay Full Price?
Congratulations! You win! It is still T-Mobile's USA policy to give you the unlock code for full price purchases as of 03/25/2010.
It took me three TMO USA customer care reps before finding the correct steps.
1) Buy your T-mobile USA HTC HD2 - $449.99 Plus Sales tax.
(Sales guy made it a prepay account - but he kept the sim card and did not assign me a phone number)
2) Call customer care 1-877-453-1304
(It asks for phone number; say "I don't have one". Hopefully get someone intelligent)
3) Request a Sim Unlock.
(Explain your full price purchase - they will start a remedy form and ask for your IMEI number from the box or use *#06# without the "01" on the end. Give them your e-mail address and contact number. They will give you a fax number and a Remedy Form number for the cover letter.)
4) Fax the cover letter and the proof of purchase.
(Fax to the Sim Unlock Team @ 813-353-6557 or whatever number they give you! Include your Name, Email Address, Contact phone number and Remedy Form number in the cover letter.)
5) Wait patiently.
(In about 24 hours you should receive an email from the Sim Unlock Department....
T-Mobile Sim Unlock Request
Sim Unlock Reference: 3456789
IMEI: 345678901234567
Thank you for taking the time to contact T-Mobile. We have forwarded your request to the manufacturer. These requests normally take 24-48 hours, but may sometimes take longer based on circumstances that are not under our control. Please allow 14 days before submitting a duplicate request. If no response has been received after 14 days, please submit a new request.
NOTE: Since T-Mobile is requesting an unlock code from the manufacturer we cannot guarantee the response time or that a unlock code will be provided.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
6) Wait giddy with anticipation.
Oh, I just wanted to add that if you get the "Unfortunately, we are unable to process your request at this time" email from the Sim Unlock department; the customer care rep has messed something up on the remedy form, I know from experience.
Click to expand...
Click to collapse
The new story is TMO is waiting for HTC for code......suck

Yeahmmm
Paradigm_Shift said:
Did you pay Full Price?
Congratulations! You win! It is still T-Mobile's USA policy to give you the unlock code for full price purchases as of 03/25/2010.
It took me three TMO USA customer care reps before finding the correct steps.
1) Buy your T-mobile USA HTC HD2 - $449.99 Plus Sales tax.
(Sales guy made it a prepay account - but he kept the sim card and did not assign me a phone number)
2) Call customer care 1-877-453-1304
(It asks for phone number; say "I don't have one". Hopefully get someone intelligent)
3) Request a Sim Unlock.
(Explain your full price purchase - they will start a remedy form and ask for your IMEI number from the box or use *#06# without the "01" on the end. Give them your e-mail address and contact number. They will give you a fax number and a Remedy Form number for the cover letter.)
4) Fax the cover letter and the proof of purchase.
(Fax to the Sim Unlock Team @ 813-353-6557 or whatever number they give you! Include your Name, Email Address, Contact phone number and Remedy Form number in the cover letter.)
5) Wait patiently.
(In about 24 hours you should receive an email from the Sim Unlock Department....
T-Mobile Sim Unlock Request
Sim Unlock Reference: 3456789
IMEI: 345678901234567
Thank you for taking the time to contact T-Mobile. We have forwarded your request to the manufacturer. These requests normally take 24-48 hours, but may sometimes take longer based on circumstances that are not under our control. Please allow 14 days before submitting a duplicate request. If no response has been received after 14 days, please submit a new request.
NOTE: Since T-Mobile is requesting an unlock code from the manufacturer we cannot guarantee the response time or that a unlock code will be provided.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
6) Wait giddy with anticipation.
Oh, I just wanted to add that if you get the "Unfortunately, we are unable to process your request at this time" email from the Sim Unlock department; the customer care rep has messed something up on the remedy form, I know from experience.
Click to expand...
Click to collapse
I was told if i faxed it would take 7 days.
So the kinda T-mo lady asked if i had any friends with T-mobile around me I luckily did and she told me to say I had to leave the country so they would unlock it in 48hrs.. This was over 48hrs ago and still no unlock code...
I'm stuck at work with an I-phone in one pocket and my fantastic useless HD2 in the other waiting for this email
Reading the forums i don't think i single person has unlocked the US HD2 yet have they?

realy good news for me.
anyway, I know how to get unlock code from TMOUS offical now.

Codes are available for the new phones from us now.

Really????
ferraripassion said:
Codes are available for the new phones from us now.
Click to expand...
Click to collapse
I am currently waiting for a code from both TMOUS and HTCCODE.
After my first two attempts with TMOUS failed because of the customer care reps. I used HTCCODE.com and they have a one day head start getting my code and has yet to produce it.
Also it has been the scariest transaction I have ever encountered.
First it forces you to register
then it forces you to use paypal
then it forces you to DL some type of crapware
then it tells you that they dont trust paypal
that you need to email them the paypal transaction info; that paypal just emailed to them.
I am just watching my credit report for any activity at this point.
And waiting to see who produces a code first.

Paradigm_Shift said:
I am currently waiting for a code from both TMOUS and HTCCODE.
After my first two attempts with TMOUS failed because of the customer care reps. I used HTCCODE.com and they have a one day head start getting my code and has yet to produce it.
Also it has been the scariest transaction I have ever encountered.
First it forces you to register
then it forces you to use paypal
then it forces you to DL some type of crapware
then it tells you that they dont trust paypal
that you need to email them the paypal transaction info; that paypal just emailed to them.
I am just watching my credit report for any activity at this point.
And waiting to see who produces a code first.
Click to expand...
Click to collapse
Yeah i'm in the same boat as you. I am waiting on T-mo and HTCcode.com
I had to directly email the guy because that weird piece of software weirded me out a little to much. The guy said 1-3 days..And im on day 2 i guess. Day 3 with T-mobile

Titicaca said:
Is it useful to email TMO for a unlocked code?
I paid a full retail price....450
Click to expand...
Click to collapse
They have unlock your phone if you paid full retail price without the contract. It's your phone fully paid off! Try this...
http://forum.xda-developers.com/showpost.php?p=6001995&postcount=36

Currently, no one has reported to unlock this beast successfully.
Just waiting...

Htccode seems working now...no response for offical part

I got mines unlocked from htccode its offical!!

I just called 5 minutes ago to TMO customer service, no problems at all, they didn't ask anything besides what device I had. Said they'd email the code in 24 hours, but to allow up to 7 days before calling back. (I bought the phone full price btw, but they didn't ask for a receipt or anything)

T-mobile samsung vibrant - 3rd party unlockers

I'm looking at getting a Samsung Vibrant locked to the T-mobile network. I need the device unlocked to use on a network in Canada. Due to not being a past or current t-mobile US customer I won't be able to get the unlock code directly. Does anyone know of a reliable 3rd part unlocker that sells codes to this device?
Thanks in advance!

2 options
1. Get an unlocked one (buy it outright). If it is locked, a quick call to T-Mobile should get it unlocked. Anyone know any different?
2. Wait 90 days, then ask T-Mobile to unlock it. They've always been good about that in my experience.
Call T-Mobile and see what their policies are WRT this.

Call Customer Care and request an unlock code. TMo emailed me the code in under 48hrs.

I tried calling tmobile customer care. They won’t process the request since I don’t have a tmobile account. I’ve purchased unlock codes from two sources: unlockallcellular.com and ebay seller "unlockadic". Hopefully at least one of them comes through with a code.

UPDATE: I received the 8 digit unlock code from the source below. Unfortunately I do not have the device yet. Hopefully it works when I get the phone next week.
2000impreza said:
ebay seller "unlockadic"
http://cgi.ebay.ca/Unlock-Code-T-Mo...tem&pt=LH_DefaultDomain_0&hash=item2a08b32748
Click to expand...
Click to collapse

2000impreza said:
UPDATE: I received the 8 digit unlock code from the source below. Unfortunately I do not have the device yet. Hopefully it works when I get the phone next week.
Click to expand...
Click to collapse
How can u get unlock code when you haven't had your phone yet?
Did they ask you for IMEI? or you just paid them then received the code?

bl4ckdr4g00n said:
How can u get unlock code when you haven't had your phone yet?
Did they ask you for IMEI? or you just paid them then received the code?
Click to expand...
Click to collapse
I had the IMEI to the phone I purchased before it was shipped. The seller took a picture of the device information sticker on the box which has the IMEI on it. I wanted to get a head start on finding a unlock source since the device was so new. Just in case it took days to weeks.

2000impreza said:
I had the IMEI to the phone I purchased before it was shipped. The seller took a picture of the device information sticker on the box which has the IMEI on it. I wanted to get a head start on finding a unlock source since the device was so new. Just in case it took days to weeks.
Click to expand...
Click to collapse
I am also in this situation as the only other option I have is to buy the internation unlocked version which I don't the the 3G works on U.S. carriers. Please update asap

Update: Not sure if anyone is still following this. I received my T-mobile branded vibrant today and unlocked it successfully with the code I purchased from ebay.

If you buy the device at full cost from a t-mobile authorized retailer and have a receipt to prove it, T-Mobile will provide an unlock code within 48 hours (assuming they don't need to contact the manufacturer.)
Sent from my SGH-T959 using XDA App

Aphotix said:
If you buy the device at full cost from a t-mobile authorized retailer and have a receipt to prove it, T-Mobile will provide an unlock code within 48 hours (assuming they don't need to contact the manufacturer.)
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
If you don't mind, can you outline the process for requesting the unlock code from t-mobile given you have a copy of the receipt? I've heard of a few individuals successfully doing this. I called T-mobile customer care directly and they refused to provide an unlock code unless I have a current or past account.

2000impreza said:
If you don't mind, can you outline the process for requesting the unlock code from t-mobile given you have a copy of the receipt? I've heard of a few individuals successfully doing this. I called T-mobile customer care directly and they refused to provide an unlock code unless I have a current or past account.
Click to expand...
Click to collapse
Just call customer care, say you purchased the device at full cost and would like to unlock it. If the representative refuses saying you need an account then they didn't verify the policy before they told you that. At that point you have a choice between simply giving up and going to ebay, insisting that you were told you could unlock it, you can hang up and call back, or you can request a supervisor. They will request that you fax the receipt it, and you will definitely want to get the unlock request #, as there is no account to note the unlock request on.
I may be bias in saying this, but its preferred that you just go with T-Mobile as your carrier anyway... (though that may require a substantial move on your part or significant roaming charges...)

2000impreza said:
Update: Not sure if anyone is still following this. I received my T-mobile branded vibrant today and unlocked it successfully with the code I purchased from ebay.
Click to expand...
Click to collapse
So what person did you get the unlock code from? I'm about to buy a Vibrant myself, also which carrier did you end up getting it unlocked for. Just curious.

The calling option only works if you have a TMO account. If you are using a pre-paid (tmo) type they wont do it.
You need to buy the code. I can get the unlock codes for around $25 dollars or so.
Sometimes less. There is no direct PC unlock (cable unlock yet). Best is IMEI unlocks.

I just purchased the vibrant as well and am currently awaiting an unlock code from "unlockadic" I will also update just to show support for any others that want to have a different carrier

Just had my vibrant unlocked. Yesterday I did a online chat with at mobile csr, told him I'll be traveling soon so I need the unlock code. The csr asked for my email, phone model and IMEI and replied me with the unlock request #. Today I got the code from t mobile by email and it works! I got the phone from costco with the even more plus plan and canceled the plan later. The phone number I put in the form before preceding to online chat is a t mobile prepaid number...
Sent from my SGH-T959 using XDA App

UnlockLiberty.com - They can provide code for $25.
Cheers, Willlie

I got many big problems with dell streak from Dell, AT&T and BestBuy

i bought a dell streak (full price) from BestBuy usa. Then i returned to VietNam. But i can't use my streak because it requires unlock code. I tried to contact with many code provider, but they said that my unlock code is not found. they asked me to contact with dell to get information.
today i called for dell, at&t and bestbuy. But i were very disappointed. they said that can not to find unlock code for me. i'm look like a unlucky guy. because they got some problems with my dell streak. they request me to give my streak back for them to check in 30 days. you know, i live in vietnam and i can't fly to usa just to give streak back for them. it's not fair because i paid full price for that thing.
Now i got pda streak without phone. I don't know what I have to do with it. I took much time for it, but i got nothing. It's not fair.

There are many websites where you can purchase unlock codes.
Fairly pricey, but a reliable website (or so i've heard) - http://www.unlockallcellular.com/dell-streak-unlock-code-p-62157.html?affiliate_id=1239

I called AT&T and they gave me my unlock code

My Streak is in the same situation. I purchased an used one from ebay, DELL claimed it's beta test one based on the service code that I provided. It works with AT&T sim card, but not T-Mobile, which I am using now. AT&T CR said no unlock code for my IMEI number.

PM me your EMIE # and I'll see if I can get AT&T to provide me the unlock code for your Streak. They are pretty nice to me(could be the business account)

I agree, there are some phones that ATT has on the "no questions asked" SIM unlock, and the streak should be one especially since they don't even carry it. All I did was call 611 (customer support), and said I was going out of the country on business and needed an unlock code so I could use a prepaid SIM card and they gave it to me no questions asked. They do need your IMEI as previously stated, but after that, they should give it up like a cheap prom date!

I'm having the same problem at the moment. I've unlocked 2 black streaks by calling AT&T. But when I called to unlock my white Streak, they told me that their system tells them that there is no unlock code available
I can use it with a Rebelsim though and since Steve has started releasing his froyo builds with the old baseband, there's no real need to unlock at the moment.

ronj1986 said:
PM me your EMIE # and I'll see if I can get AT&T to provide me the unlock code for your Streak. They are pretty nice to me(could be the business account)
Click to expand...
Click to collapse
Hi, I just sent my Dell Streak IMEI number. Could you please try to see if you can get unlock code for me. Thanks a lot!

Who can help me?

[T-Mobile S8/S8+ Network Unlock] Reference thread

Hi guys,
i want to create this reference thread for all people must Permanent Unlock their S8/S8+ locke on TMO Network.
I'm one of you and actually i'm hold waiting some unlock method for my G950U .
Services just tried :
https://www.unlockbase.com (they don't provide anymore T-Mobile Unlock App unlock)
http://www.cellunlocker.net/ (paid them 130 buks and they refund me after 3 days cause they have no more access to T-Mobile server)
Hold at the moment.
My device is full paid off but actually i'm not in USA , i'm in Italy

You could go to the T-Mobile website and request and unlocked code .. if phone is paid in full they will unlock it without an issue

oswald-josh said:
You could go to the T-Mobile website and request and unlocked code .. if phone is paid in full they will unlock it without an issue
Click to expand...
Click to collapse
i don't have a T-Mobile account, i have bought device on Ebay. It was paid off, sure.

wolfgart said:
i don't have a T-Mobile account, i have bought device on Ebay. It was paid off
You do not need a T-Mobile account. Try to call T-Mobile internationally or contact them thru the twitter account. According to the website this is the only requirements to unlock it
--
Unlock requirements
We provide mobile device unlock codes free within two business days (or provide further information about timing) for eligible devices.
Device eligibility is determined as follows:
The device must be a T-Mobile device.
The device must not be reported to T-Mobile as lost, stolen, or blocked.
The account associated with the device must not be canceled, and be in good standing.
You have requested no more than two mobile device unlock codes per line of service in the last 12 months.
The device must satisfy all the Postpaid or Pay in Advance (Prepaid) Unlocking terms outlined below.
T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Click to expand...
Click to collapse

still waiting working methods ....

wolfgart said:
Device eligibility is determined as follows:
The device must be a T-Mobile device.
...... apply.
Click to expand...
Click to collapse
They require you to use their service for 40 days, i mean you can tell them that, because u are in italy, and there is no way for you connect to their server and ask for temporary unlock, and you need it to be permanent unlock ( one of the xda user did that).

What are the chances that they will not be able to unlock the phone even after 40 days since it is bought from samsung and not from T-mobile?

aviseqdas said:
What are the chances that they will not be able to unlock the phone even after 40 days since it is bought from samsung and not from T-mobile?
Click to expand...
Click to collapse
honestly is base on your luck, luck here is that, you actually talk to the specialist otherwise, you just gonna talk to some dumb people.

I bought mine from Samsung, paid in full, received it on 4/21 so it's 36 days and program tells me not eligible, called CS, told me to download the program that doesn't work, called Samsung was told to call t-mo. Such a Bu???t and how T-mo will know I paid for the phone to Samsung? I probably will download eng boot and install unlocked FW, but not sure if that's going to work, last carrier phone ever. Actually it was my fault, should have returned the phone back to Samsung first week, when they send me locked phone without the unlocking code. BTW for OP to pay $130 to unlock the phone that should be unlocked to begin with (if it was paid in full as OP said) is wrong.

pete4k said:
I bought mine from Samsung, paid in full, received it on 4/21 so it's 36 days and program tells me not eligible, called CS, told me to download the program that doesn't work, called Samsung was told to call t-mo. Such a Bu???t and how T-mo will know I paid for the phone to Samsung? I probably will download eng boot and install unlocked FW, but not sure if that's going to work, last carrier phone ever. Actually it was my fault, should have returned the phone back to Samsung first week, when they send me locked phone without the unlocking code. BTW for OP to pay $130 to unlock the phone that should be unlocked to begin with (if it was paid in full as OP said) is wrong.
Click to expand...
Click to collapse
Went through T-Force on Twitter and seemed to have gotten a rep on the first go who understood the situation and submitted my IMEI number to the right place. The rep needs to submit your IMEI to one of their highest level tech support engineers to be added into their "device distribution inventory system". This makes it look in their system that your phone was sold by T-Mobile and came out of their inventory. If they just try to whitelist your IMEI in the Unlock device app, that will not work. This needs to be done 100% on T-Mobiles end, Samsung will not be able to do anything, and you will want to bash your head into the wall after talking to them, totally useless.
T-Force:
That's correct. Even in attempting to "whitelist" the device, this would be unsuccessful since the phone wasn't purchased from T-Mobile. The escalation I've submitted is going to our highest tier of support, so if anyone can do it - they will be the ones. Hopefully this helps to clarify things!
Click to expand...
Click to collapse
There may be hope for everyone in the future, this one of the final responses I got from them:
I am right there with you. It definitely makes things harder on both sides since the phone isn't technically bought from us, even though it is branded a T-Mobile phone and our system rejects any IMEI that didn't come from our inventory. None the less, we're all about giving you full access to what is yours. Teams are currently working on a process update that'll make things a lot more seamless, but in the meantime we've got this work around! I really appreciate you taking the time to reach out to us today!
Click to expand...
Click to collapse
14 hours later I tried the Unlock Device app and requested the permanent unlock and it was successfully permanently SIM unlocked.
Device is fully unlocked, tested with an AT&T SIM card and everything worked fine. After 2 reboots the Device Unlock app even disappeared from my phone. I'm so happy with how fast T-Mobile dealt with this. The more people that make a stink about this issue on social media hopefully T-Mobile will find a permanent fix for people buying a SIM locked at full price and have it easily unlocked under their standard procedure.

fragg3d said:
Went through T-Force on Twitter and seemed to have gotten a rep on the first go who understood the situation and submitted my IMEI number to the right place. The rep needs to submit your IMEI to one of their highest level tech support engineers to be added into their "device distribution inventory system". This makes it look in their system that your phone was sold by T-Mobile and came out of their inventory. If they just try to whitelist your IMEI in the Unlock device app, that will not work. This needs to be done 100% on T-Mobiles end, Samsung will not be able to do anything, and you will want to bash your head into the wall after talking to them, totally useless.
There may be hope for everyone in the future, this one of the final responses I got from them:
14 hours later I tried the Unlock Device app and requested the permanent unlock and it was successfully permanently SIM unlocked.
Device is fully unlocked, tested with an AT&T SIM card and everything worked fine. After 2 reboots the Device Unlock app even disappeared from my phone. I'm so happy with how fast T-Mobile dealt with this. The more people that make a stink about this issue on social media hopefully T-Mobile will find a permanent fix for people buying a SIM locked at full price and have it easily unlocked under their standard procedure.
Click to expand...
Click to collapse
I bought the si from Samsung website (fully pay)and two days ago I called T-Mobile request sim unlock last night I got email from T-Mobile said my phone only can unlock is from T-Mobile unlock app but I try so many times using T-Mobile unlock app all show up said failed need to contact T-Mobile. Now what can I do?

paullu said:
I bought the si from Samsung website (fully pay)and two days ago I called T-Mobile request sim unlock last night I got email from T-Mobile said my phone only can unlock is from T-Mobile unlock app but I try so many times using T-Mobile unlock app all show up said failed need to contact T-Mobile. Now what can I do?
Click to expand...
Click to collapse
contact them again...

paullu said:
I bought the si from Samsung website (fully pay)and two days ago I called T-Mobile request sim unlock last night I got email from T-Mobile said my phone only can unlock is from T-Mobile unlock app but I try so many times using T-Mobile unlock app all show up said failed need to contact T-Mobile. Now what can I do?
Click to expand...
Click to collapse
Go though T-Force on Twitter ( https://twitter.com/TMobileHelp ) the phone reps seem to be totally clueless about this issue. It will ONLY work when your devices IMEI is added to their "device distribution inventory system" and not just whitelisted in the Unlock Device app. This makes it look to their system (and the app) that the phone was sold by them and came out of T-Mobiles inventory.

EDIT:
Got the phone unlocked, talked to them on Twitter direct messages, and after 24 hours i was able to use the Unlock APP and unlock the phone
I called T-mobile they said they can't unlock it , I have to use device on T-mobile for 40 days ,even though its fully paid off
I even asked them see if they can enter device information on " Device Distribution Center " but they said there is no possible way to do ... hmm
Oh well guess gotta wait 40 days.

Got phone unkocked !

Hi Wolfgart,
You said you had purchased this phone directly from Samsung.com or Ebay.com and not from Tmobile and then you were in Italy and not in USA but still were able to unlock it successfully, can you please share the exact steps/procedure you followed to successfully unlock our T-mobile branded Samsung S8 ? I am in the same situation as yours and would be helpful for others what you have gone through to unlock it. Thanks.

What the *&^%$# I have been "Bamboozled"
shahrit said:
Hi Wolfgart,
You said you had purchased this phone directly from Samsung.com or Ebay.com and not from Tmobile and then you were in Italy and not in USA but still were able to unlock it successfully, can you please share the exact steps/procedure you followed to successfully unlock our T-mobile branded Samsung S8 ? I am in the same situation as yours and would be helpful for others what you have gone through to unlock it. Thanks.
Click to expand...
Click to collapse
LOL....maybe TMO doesn't think the folks in Italy are theevin white trash that voted for Trump..

shahrit said:
Hi Wolfgart,
You said you had purchased this phone directly from Samsung.com or Ebay.com and not from Tmobile and then you were in Italy and not in USA but still were able to unlock it successfully, can you please share the exact steps/procedure you followed to successfully unlock our T-mobile branded Samsung S8 ? I am in the same situation as yours and would be helpful for others what you have gone through to unlock it. Thanks.
Click to expand...
Click to collapse
Oh, i simply have called by phone TMO support and told them that i now i'm in Italy for the next 12 months cause Job and i have to rest in contact with my family in CA.
I've tried to call them a lot of time and always talked with dump operators. Last one guy was a really great guy and finally helped me to have device permanent unlocked.

wiseguyy said:
LOL....maybe TMO doesn't think the folks in Italy are theevin white trash that voted for Trump..
Click to expand...
Click to collapse
ahhaha.
Really absurd that US People could vote for a Crazy man like Trump....
Oh my God

fragg3d said:
Go though T-Force on Twitter ( https://twitter.com/TMobileHelp ) the phone reps seem to be totally clueless about this issue. It will ONLY work when your devices IMEI is added to their "device distribution inventory system" and not just whitelisted in the Unlock Device app. This makes it look to their system (and the app) that the phone was sold by them and came out of T-Mobiles inventory.
Click to expand...
Click to collapse
I bought my s8+ from ebay, but the guy bought it from samsung,
on the June 20, I went to the T-Mobile store on the 21 and added insurance and they're charging me 15 a month because I didn't buy it from them.
Got home and called T-Mobile to add the imei, they were gonna give me the run around and I said politely that samsung is gonna tell me to call tmo, she wait a moment and spoke to someone, and she sent the request in,
waited 3 days, and the device didn't unlock, checked the website and til today to check device status it doesn't have any info, but called T-Mobile and the rep transferred me to his supervisor, and he said he will take care of it, to wait at least 3 days for the email, and yesterday I tried the device unlocked, and it worked. Then later during the day I received the email from T-Mobile.
Be polite, and let them know u will be leaving the country, it sometimes it works, most of the time even buying from T-Mobile paying in full, they make me wait 40 days.
I also told them that is why I stopped buying from them directly,
Sent from my SM-G955U using XDA-Developers Legacy app