Database Users

Has anyone used htccode.com to unlock a U.S. Tmobile HD2?

I logged on to their site and chatted with the live person and asked if the U.S. Tmo HD2 was SIM unlockable. They said yes.
I proceeded to go through the motions. Bought unlock on Paypal. Ran local client. Got rejected saying US/France/Canada can't do the auto method, had to email them for code. Emailed. Heard back in about 20 mins. They said computer was not kicking back a unlock code.
This was about 6 hours ago. Still waiting.
Anyone have any luck with the U.S. HD2 and htccode.com? I'm not criticizing them just stating my experience so far.
If I get a code by tomorrow I'll be happy. Otherwise I would like a refund as Tmobile service in my area is not nearly as good as ATT. So I currently have ATT and was just trying the HD2. So I figured I'd unlock it and pop in my ATT SIM to see if I get better luck on reception. Otherwise I'm gonna have to try the Telstra model. Bigger investment.
And yes I know I won't get 3G on ATT. But as it is I'm not getting any reception whatsoever on Tmo.

Not much help to you, but I went with unlock-now.com. Been about 1.5 days and not a peep from them. I am in the same boat, trying to use it with ATT.

Wish luck for you by the morning. In my experience so far, htccode.com is really good and quick. I used them twice before and got my unlock code for only 10'

I am waiting for any good news from either of you...I want to use att sim

Is it possible to use the phone in india after we get the unlock code from HTC.

ashok said:
Is it possible to use the phone in india after we get the unlock code from HTC.
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If your carrier in India supports the same bands the T-Mobile HD2 does then yes. People like me that are on ATT will be stuck on the 2g/Edge data connections because ATT and T-Mobile don't share the same 3g bands.
All a sim lock does is make only the carriers sim card work on the device.
And for the record still nothing from unlock-now. I wish they would at least reply to my support ticket, I understand it's a new device, but communication is key to a good business.

Let's hope htccode.com can figure this out...

can't you just call Tmobile and ask them for the unlock code? I've read somewhere they will give u the code after 2 or 3 days

huevo0000 said:
can't you just call Tmobile and ask them for the unlock code? I've read somewhere they will give u the code after 2 or 3 days
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I was about to ask the same question. T-Mobile is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.

Goatmaster said:
Not much help to you, but I went with unlock-now.com. Been about 1.5 days and not a peep from them. I am in the same boat, trying to use it with ATT.
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I tried first thing on the 24th after obtaining the TMOUS HD2 as well and as you; I have heard absolutely nothing, your right communication is the key.
HushH said:
I was about to ask the same question. T-Mobile is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
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I called them twice and was told they would give the code after a certain amount of time but only if you have had an active account as they need it to send you the code...I KNOW for a FACT that is not true but its what they told me both times. More likely they have the code right in front of them if not on the next screen, but its not the reps fault they just following orders.
So far:
freeyourhtc.com = Could not return a code...Refunded my money within 2 hours from purchase. $18.99
htc-unlocker.org = Emailed me code after 2 hours; it didn't work. BUT!!! They emailed me twice since saying they are working on it. After 24 hours they emailed me saying the code is not in any of the databases but they can request it from TMO but they want an additional $10.00 and it could take 3 days. $19.99
leo.unlock-now.com (unlock-now.com) = Not so much even as an email to say thank you for the payment. Still waiting, site says it could take up to 2 days...it has been almost a day and a half so far. They sent me a refund (Not quite 2 days yet) saying my code could not be found without me ever emailing them so I guess not so bad after all, also said try back in 15 days.$23.95
I also emailed 2 ebay unlock sellers they have not wrote back yet.
Man I miss Olipro and Cmonex ---They dont have an unlocker on their site yet!!!

BLAHHH
I am going through the same exact thing!
I used HTCCode.com and after I paid and d/l the client they say it wouldn't because my PayPal is from the U.S.
Sim-unlocker.com- is garbage. They haven't gotten back to me at all. They did how -ever happily take my money with out any issues
T-Mobile-They have been the most helpful, they said since I purchased my phone at a major retailer they would do it but I had to fax some info. I than said that was unacceptable and the kind lady asked if i had any friends on T-mobile. luckily I did and they said it would at max take 48hrs. I have been waiting since last night..

bingkc said:
I am going through the same exact thing!
T-Mobile-They have been the most helpful, they said since I purchased my phone at a major retailer they would do it but I had to fax some info. I than said that was unacceptable and the kind lady asked if i had any friends on T-mobile. luckily I did and they said it would at max take 48hrs. I have been waiting since last night..
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I am going through the same exact thing!
is your hd2 from the us or the uk t-mobile?
i have four hd2 t-mobile upgrade which i can`t unlock, had no issues before
maybe there is some software to unlock hd2?

If I remember right there was a legal deal regarding the unlock code situation. You are the owner of the phone and have the right to the code. The carrier is required to give you the code. I have had good luck getting tmo USA to give me my codes on past phones. It sometimes takes a day or two because they had to get it from htc.

T-mobile Must Unlock Your HD2 From My Interpretation
HushH said:
I was about to ask the same question. T-Mobile US is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
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When I bought the phone and I made sure to request my phone would would be unlocked so I can compare with my AT&T service. I did not transfer my number and kept my AT&T account open.
When I called in to have it unlocked, one guy said they can't unlock it until after 14 days, which is the last day to return the phone in many states. I called again and a lady said I have to be through 2 billing periods or 40 days to get it unlocked. This is not written in my contract. I demanded something in writing and there is not a written policy or specific terms on this. But yet, I'm "contractually" binded to this "policy" even though it was never discussed to me nor was it in my contract. I didn't leave the store until I got a written documentation of the conversation around the 40 days.
Then I look at the Terms and Conditions online and line item #6 states customers have the right to have it unlocked.
http://www.t-mobile.com/Templates/P...&PAsset=Ftr_Ftr_TermsAndConditions&print=true
6. * Your Wireless Device & Compatibility with Other Networks. Your Device may not be compatible with the network and services provided by another service provider. You may buy a Device from us or someone else, but it must, as solely determined by T-Mobile,be compatible with, and not potentially harm, our network. Some T-Mobile features will be available only on Devices purchased from us. A T-Mobile Device is designed to be used only with T-Mobile service; however, you may be eligible to have your Device reprogrammed to work with another carrier but you must contact us to do so. Not all Devices are capable of being reprogrammed. At times we may change software, applications or programming remotely and without notice. This could affect data you have stored on, the way you have programmed, or the way you use your Device.
From my interpretation, consumers have the right to waive arbitration and sue for breach of contract.

if you have tmobile call them up for the unlock code, tell them your going out the country. You will get it unlock code free in 24hrs-7 days via email

a_ok2me said:
When I bought the phone and I made sure to request my phone would would be unlocked so I can compare with my AT&T service. I did not transfer my number and kept my AT&T account open.
When I called in to have it unlocked, one guy said they can't unlock it until after 14 days, which is the last day to return the phone in many states. I called again and a lady said I have to be through 2 billing periods or 40 days to get it unlocked. This is not written in my contract. I demanded something in writing and there is not a written policy or specific terms on this. But yet, I'm "contractually" binded to this "policy" even though it was never discussed to me nor was it in my contract. I didn't leave the store until I got a written documentation of the conversation around the 40 days.
Then I look at the Terms and Conditions online and line item #6 states customers have the right to have it unlocked.
http://www.t-mobile.com/Templates/P...&PAsset=Ftr_Ftr_TermsAndConditions&print=true
6. * Your Wireless Device & Compatibility with Other Networks. Your Device may not be compatible with the network and services provided by another service provider. You may buy a Device from us or someone else, but it must, as solely determined by T-Mobile,be compatible with, and not potentially harm, our network. Some T-Mobile features will be available only on Devices purchased from us. A T-Mobile Device is designed to be used only with T-Mobile service; however, you may be eligible to have your Device reprogrammed to work with another carrier but you must contact us to do so. Not all Devices are capable of being reprogrammed. At times we may change software, applications or programming remotely and without notice. This could affect data you have stored on, the way you have programmed, or the way you use your Device.
From my interpretation, consumers have the right to waive arbitration and sue for breach of contract.
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It's all in how you interpret "you may be eligible"...
WTF does that mean? Do they have the right to place eligibility requirements on it even? What are the U.S. laws regarding this?

How do you think the ones that popped up on ebay right away after release got their codes so fast?
I have tried 3 unlocking sites and they all said code cannot be found at this time.

j23a45m said:
if you have tmobile call them up for the unlock code, tell them your going out the country. You will get it unlock code free in 24hrs-7 days via email
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Tried this, was told the account had to be active for 40 days which is bull because when I called before getting the phone they said you just had to have an account active.

unlock-now.com
They were unable to unlock my T-Mobile US HD2. Also looking for someone to unlock my new phone.

I've been "pressuring" htccode.com to come up with a unlock. If they can do it I told them I'd put a post on my site (HTCHD2.NET) which might drum up some sales. It's gets a decent amount of hits so hopefully this will motivate them.

How sketchy are the ebay unlockers?

I have not ever done this before, but I found this one
http://cgi.ebay.com/UNLOCK-Code-AT-...Accessories&hash=item1c138c9851#ht_4764wt_913
I was wondering if any of these are legit or do they all fall into the realm of too good to be true. I have called at&t and they stated that I could not have an unlock code so that is why I am going down this route, if it turns out to be legit.
Anyway I welcome your feedback about what may be just a dumbass question, LOL.
p.s. the only reason I am looking at this guy's page is that he has +50000 reviews with 99.8% quality.

my one experience with an ebay unlock code was it bricked the phone I was using. After doing further research I found that this was a constant for that phone. I have not seen any posts about unlocking an Aria yet but I also have not been looking for them since I am on AT&T so there is no need to unlock the phone for a different carrier currently.

that's the same guy i used to unlock 3 at&t phone. i never had a problem

If you are going out of the country then call att and tell them that. they will give you your unlock code for free all youll have to do is get a different (Non att) sim.

sd73ta said:
If you are going out of the country then call att and tell them that. they will give you your unlock code for free all youll have to do is get a different (Non att) sim.
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They changed that policy. Now you have to wait for your contract to run out before they will unlock your phone, even if you tell them you're traveling. I tried calling them and having them unlock it, and that's what they told me. I was really disappointed too, because they've unlocked my phone before and never gave me any trouble because of the contract.
Maybe if I had threatened to unlock it anyhow, I might have had better luck– but I doubt it.

Ya I tried calling them too. Told them my situation and it was denied. I guess I will try this guy. At the most I am out 10 bucks.
Sent from my HTC Intruder using the XDA app.

fluffyarmada said:
They changed that policy. Now you have to wait for your contract to run out before they will unlock your phone, even if you tell them you're traveling. I tried calling them and having them unlock it, and that's what they told me. I was really disappointed too, because they've unlocked my phone before and never gave me any trouble because of the contract.
Maybe if I had threatened to unlock it anyhow, I might have had better luck– but I doubt it.
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Strange, I just re-upped my contract when buying my Aria, and unlocked my phone with the code from ATT tech support for free. I do go internation a few times/year, so that may be a flag that I am not entirely lying, but it was no problem. Also, I used chat, instead of phone...they gave the my code in 10 seconds.

So I took the plunge. Fast service from this guy. Bought yesterday and got today. Went by t-mobile store and borrowed a sim. Put in unlock code and let me in the system. Rebooted to verify with t-mobile sim. Did not ask for code the second time.
Altogether happy. Me -$13.00. Phone unlocked.
Buyer beware. Cannot guarantee same results.
Sent from my HTC Intruder using the XDA app.

breakeven said:
I have not ever done this before, but I found this one
http://cgi.ebay.com/UNLOCK-Code-AT-...Accessories&hash=item1c138c9851#ht_4764wt_913
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Click to collapse
I also used blowfish06 to try and unlock my HTC Aria. He couldn't unlock it for whatever reason and immediately refunded my money. I'd use him again.

breakeven said:
Went by t-mobile store and borrowed a sim. Put in unlock code and let me in the system. Rebooted to verify with t-mobile sim.
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just curious so please forgive me but how did that go, you walked into store..umm, can I borrow a sim ? they just hand them out to try out ?
I spoke with ATT tech (actually chat and then called to verify..) and they said they will give unlock code in 90 days from day of activation, no problem on their part, no cost.

i'm curious about all this too and still with a locked HTC Aria.
I went to the ebay link and read everything.
At some point it says:
"...be advised I cannot do refunds if phone asking for a PIN (personal code) which is password set on the phone (?)"
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Click to collapse
Well if this is my phone and I have the personal password, then I might have it.
When inserting a SIM card the phone says:
"SIM network unlock PIN", SOOOOO, I don't get it... will write the guy an email about it and hear what he says about it...
Eager to unlock this phone!

So..
1. I have heard various things from people regarding what AT&T will do for them. I would call them first and if they will unlock it for you then great. I spoke to them and they would not give it to me and told me that they had an exclusive right to the phone for the foreseeable future.
2. I did just walk into the t-mobile store and ask for a sim. The girl looked at me puzzled and said they are 20 bucks. I told here I need it for five seconds to unlock my phone. She said that Phones don't do that. I said that I have the code. She gave me a used sim.
In conclusion I think that I did go searching for a credible way to do this. I don't want a million people telling me what at&t's policy is since I did call them though. At any rate I did unlock my phone so I am good.

breakeven said:
So..
1. I have heard various things from people regarding what AT&T will do for them. I would call them first and if they will unlock it for you then great. I spoke to them and they would not give it to me and told me that they had an exclusive right to the phone for the foreseeable future.
2. I did just walk into the t-mobile store and ask for a sim. The girl looked at me puzzled and said they are 20 bucks. I told here I need it for five seconds to unlock my phone. She said that Phones don't do that. I said that I have the code. She gave me a used sim.
In conclusion I think that I did go searching for a credible way to do this. I don't want a million people telling me what at&t's policy is since I did call them though. At any rate I did unlock my phone so I am good.
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May I ask you and if you remember what was the message the phone displayed before you unlock it with the t-moblie SIM card?
It was the message "SIM network unlock PIN" or what did it say?
I believe what you did, I've done certain type of things in past, walking into a store and asking for those sort of things... lol... great that it worked!

Ya it was something like "SIM NETWORK UNLOCK" not a personal unlock and I had to put in the 8 digit unlock code I bought off ebay. The previous post of mine was just about all the people stating all the AT&T policies that they have heard of and asking why I didn't just call them when I stated in my first post that I did. Also ya social engineering worked great there as they gave me some old sim to use they they found in a desk that didn't work but had a different network ID on it so it would prompt me for the SIM UNLOCK code.

seems then that I 'm having the same message, will try buying a code from the ebay guy then.
thanks a lot for your response.
PS. Calling AT&T wont work for me either as I bought the phone through ebay and I have not and will never have AT&T phone # or something to just simply call them and say 'hey I bought one of your phones over ebay, would you please give me the unlock code?' lol...

just bought a code from the ebay seller... will see how it develops and if the code works.
I will post results and everything related once I have the code

universal Sim
I have tried a few online sellers and they say a code is not available for my aria. Bummer, hopefully that will change. I remembered I had one of those universal sim chips like a Rebel Sim. I sort of works. Sometimes when I turn the phone on I can manually choose the network and get service, but most of the time it won't connect. Maybe I can buy a newer version of the universal sim.

Well dude, I got to say that the ebay deal really worked for me!!! Couldn't be more happy!
Was a little skeptical about it but just got the code on the email minutes ago and worked right away!!!
Cost me 9.95 because the price was reduced and paid with PayPal. Bought it in the morning and got the code minutes ago.
There's another ebay seller with the same price/offer which seems to work too (good feedback too)
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ravemind said:
universal Sim
I have tried a few online sellers and they say a code is not available for my aria. Bummer, hopefully that will change. I remembered I had one of those universal sim chips like a Rebel Sim. I sort of works. Sometimes when I turn the phone on I can manually choose the network and get service, but most of the time it won't connect. Maybe I can buy a newer version of the universal sim.
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What phone did you tried to unlock?
---------------
Thanks to breakeven and xda-developers forum!!!

I decided to test this out today for fun.
I tried 3 different ebay unlockers (all were rated as top-sellers) and all 3 were unable to unlock my off-contract Aria (from Amazon). They did, however, offer to try on another server, at around 2-3x the original cost, which I refused and was refunded my money.
I really don't care if my Aria can be unlocked since I have no intention of leaving AT&T anyway, but I thought I'd share MY experience with the rest of you. YOUR experience may vary.
On a side note, I unlocked 2 different models of Blackberry (again, just for fun) a few days ago using one of those ebay sellers with no problem. So I wouldn't worry too much about getting ripped off (as long as they are top rated sellers).

tongas
hey tongas would you mind telling us which ebay seller unlocked you Aria?
Thanks

T-mobile samsung vibrant - 3rd party unlockers

I'm looking at getting a Samsung Vibrant locked to the T-mobile network. I need the device unlocked to use on a network in Canada. Due to not being a past or current t-mobile US customer I won't be able to get the unlock code directly. Does anyone know of a reliable 3rd part unlocker that sells codes to this device?
Thanks in advance!

2 options
1. Get an unlocked one (buy it outright). If it is locked, a quick call to T-Mobile should get it unlocked. Anyone know any different?
2. Wait 90 days, then ask T-Mobile to unlock it. They've always been good about that in my experience.
Call T-Mobile and see what their policies are WRT this.

Call Customer Care and request an unlock code. TMo emailed me the code in under 48hrs.

I tried calling tmobile customer care. They won’t process the request since I don’t have a tmobile account. I’ve purchased unlock codes from two sources: unlockallcellular.com and ebay seller "unlockadic". Hopefully at least one of them comes through with a code.

UPDATE: I received the 8 digit unlock code from the source below. Unfortunately I do not have the device yet. Hopefully it works when I get the phone next week.
2000impreza said:
ebay seller "unlockadic"
http://cgi.ebay.ca/Unlock-Code-T-Mo...tem&pt=LH_DefaultDomain_0&hash=item2a08b32748
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2000impreza said:
UPDATE: I received the 8 digit unlock code from the source below. Unfortunately I do not have the device yet. Hopefully it works when I get the phone next week.
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Click to collapse
How can u get unlock code when you haven't had your phone yet?
Did they ask you for IMEI? or you just paid them then received the code?

bl4ckdr4g00n said:
How can u get unlock code when you haven't had your phone yet?
Did they ask you for IMEI? or you just paid them then received the code?
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Click to collapse
I had the IMEI to the phone I purchased before it was shipped. The seller took a picture of the device information sticker on the box which has the IMEI on it. I wanted to get a head start on finding a unlock source since the device was so new. Just in case it took days to weeks.

2000impreza said:
I had the IMEI to the phone I purchased before it was shipped. The seller took a picture of the device information sticker on the box which has the IMEI on it. I wanted to get a head start on finding a unlock source since the device was so new. Just in case it took days to weeks.
Click to expand...
Click to collapse
I am also in this situation as the only other option I have is to buy the internation unlocked version which I don't the the 3G works on U.S. carriers. Please update asap

Update: Not sure if anyone is still following this. I received my T-mobile branded vibrant today and unlocked it successfully with the code I purchased from ebay.

If you buy the device at full cost from a t-mobile authorized retailer and have a receipt to prove it, T-Mobile will provide an unlock code within 48 hours (assuming they don't need to contact the manufacturer.)
Sent from my SGH-T959 using XDA App

Aphotix said:
If you buy the device at full cost from a t-mobile authorized retailer and have a receipt to prove it, T-Mobile will provide an unlock code within 48 hours (assuming they don't need to contact the manufacturer.)
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
If you don't mind, can you outline the process for requesting the unlock code from t-mobile given you have a copy of the receipt? I've heard of a few individuals successfully doing this. I called T-mobile customer care directly and they refused to provide an unlock code unless I have a current or past account.

2000impreza said:
If you don't mind, can you outline the process for requesting the unlock code from t-mobile given you have a copy of the receipt? I've heard of a few individuals successfully doing this. I called T-mobile customer care directly and they refused to provide an unlock code unless I have a current or past account.
Click to expand...
Click to collapse
Just call customer care, say you purchased the device at full cost and would like to unlock it. If the representative refuses saying you need an account then they didn't verify the policy before they told you that. At that point you have a choice between simply giving up and going to ebay, insisting that you were told you could unlock it, you can hang up and call back, or you can request a supervisor. They will request that you fax the receipt it, and you will definitely want to get the unlock request #, as there is no account to note the unlock request on.
I may be bias in saying this, but its preferred that you just go with T-Mobile as your carrier anyway... (though that may require a substantial move on your part or significant roaming charges...)

2000impreza said:
Update: Not sure if anyone is still following this. I received my T-mobile branded vibrant today and unlocked it successfully with the code I purchased from ebay.
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Click to collapse
So what person did you get the unlock code from? I'm about to buy a Vibrant myself, also which carrier did you end up getting it unlocked for. Just curious.

The calling option only works if you have a TMO account. If you are using a pre-paid (tmo) type they wont do it.
You need to buy the code. I can get the unlock codes for around $25 dollars or so.
Sometimes less. There is no direct PC unlock (cable unlock yet). Best is IMEI unlocks.

I just purchased the vibrant as well and am currently awaiting an unlock code from "unlockadic" I will also update just to show support for any others that want to have a different carrier

Just had my vibrant unlocked. Yesterday I did a online chat with at mobile csr, told him I'll be traveling soon so I need the unlock code. The csr asked for my email, phone model and IMEI and replied me with the unlock request #. Today I got the code from t mobile by email and it works! I got the phone from costco with the even more plus plan and canceled the plan later. The phone number I put in the form before preceding to online chat is a t mobile prepaid number...
Sent from my SGH-T959 using XDA App

UnlockLiberty.com - They can provide code for $25.
Cheers, Willlie

Galaxy S7 Free Unlock Code Through Samsung Canada Chat

How to unlock Galaxy S7 for Free Credits to: RedFlagDeals
Go to Samsung Canada website > Contact Us http://www.samsung.com/ca/info/contactus.html
Start Live Chat
Tell the rep that you would like to unlock your Galaxy S7
Rep will ask a few questions including your IMEI number and the carrier your S7 (only mention carrier if they ask) is currently locked to.
Within a few days, you will receive an email from Samsung with the unlock code.
Done!
Important Details
Note your Phone Model Number & IMEI before going in chat
Prepare the address of your Samsung Experience Store
Mention you got the phone on Samsung Experience Store or Costo in full
DO NOT mention you are in contract with a carrier.
Example message: (It worked for me)
I bought this phone Samsung S7 G930W8 from Samsung Experience Store at [insert address here, google location near you] few months ago. I'm flying in few days and I want to use my phone abroad while on Vacation. I just want to unlock this phone, that way I can use it for my travel. My IMEI is [insert IMEI here].
There are online during Canada - Pacific Time

Can confirm that this works. I've done it few months ago and again few days for a different phone.

My fiance traveled to Europe and her phone wasn't working with a local sim. She didn't know and input a few wrong codes, I think she tried twice so there was one attempt left. I attempted to contact Samsung and I gave them the Imei and told them it's from Costco.
The agent provided me with the code and my finance tried it once but it didn't work and now it says it requires a master code instead of a network code. The phone still works but network doesn't.
The Samsung agent said he will get me the master code but it'll take 3-5 days. Does anyone know how I can get this faster? I don't want her to be without a phone for that long.

This works perfectly! I've successfully unlocked 2 phones using this method.
Many thanks!

Would this work if my S7 is on AT&T? Wouldn't the Samsung Canada chat people say that they can't help US folks? I can't pretend that the phone is on a Canadian network as the model is GM-930A, correct?

agaurav said:
Would this work if my S7 is on AT&T? Wouldn't the Samsung Canada chat people say that they can't help US folks? I can't pretend that the phone is on a Canadian network as the model is GM-930A, correct?
Click to expand...
Click to collapse
The Samsung rep world know right away that it's a USA phone when they enter the IMEI into their system.
You could try it since it's free to chat with them.

audit13 said:
The Samsung rep world know right away that it's a USA phone when they enter the IMEI into their system.
You could try it since it's free to chat with them.
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Click to collapse
I tried just now and they said they help only with Canadian devices. US support directs me to AT&T who say that the phone is locked to the previous owner. I bought it on Craigslist knowing it was locked. I used on AT&T but now want to switch away from AT&T so was trying to unlock. Guess I am stuck for now. Thanks.

agaurav said:
I tried just now and they said they help only with Canadian devices. US support directs me to AT&T who say that the phone is locked to the previous owner. I bought it on Craigslist knowing it was locked. I used on AT&T but now want to switch away from AT&T so was trying to unlock. Guess I am stuck for now. Thanks.
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Maybe you can buy an unlock code from eBay?
https://www.ebay.ca/itm/AT-T-ATT-UN...755573?hash=item4b071af9b5:g:Dx4AAOSwzQFZ70Y0

Thanks. I bought it for $0.99. Not sure if that would work as most charge $25. I have a feeling that this seller will just try to use the AT&T unlock service and get the code and forward that. I know AT&T will not unlock my phone so not hopeful but no worries on losing a buck.

Or you can just call your provider and get it unlocked on the spot. It's no longer legal in Canada for carriers to charge you for this

homeslixe said:
Or you can just call your provider and get it unlocked on the spot. It's no longer legal in Canada for carriers to charge you for this
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There-in lies the issue. I didn't buy/lease it from AT&T directly. I bought it for $300 off Craiglist a year back and now want to use on T-mobile. However, when I called AT&T they said that the phone is still on someone's account and so they can't unlock it. I have no way of communicating with the seller as that was a Craigslist email address and I have no info and AT&T will not tell me the name/address of the seller (obviously and correctly so).

Did not work for me. They said that my IMEI is not in their system. Well, I didn't buy it there actually, but that was not explicitly stated as a prerequisite in this thread.

Unlock Sprint Version

Hi,
So a friend of mine is bringing the Essential Phone to India from the USA. It is a Sprint model. Can anyone help me and tell me how can I go about unlocking the device so that I can use it with Indian carriers?

zaydenQ said:
Hi,
So a friend of mine is bringing the Essential Phone to India from the USA. It is a Sprint model. Can anyone help me and tell me how can I go about unlocking the device so that I can use it with Indian carriers?
Click to expand...
Click to collapse
Have your friend from the USA stay on a sprint account for 50 days then he can call them to unlock it for international as long as it's paid in full.

Unlock sprint
Hey. Can somebody help me with the unlock my essential phone pH 1

I had to send mine back. They have two types of UICC unlocks. One of them in for carriers inside the USA only and the other is for international carriers. The problem is that the international unlock is temporary. Even if the phone is paid in full their systems are relocking lots of phones when used on international carriers using the essential on USA carriers seems to be fine. Mine was paid in full with sprint and was unlocked for 1 month when I called Sprint they said that the international UUIC unlock is temporary so I needed to request it again. I decided to return the phone and once I got the refund and I purchased one directly from essential and my problems were solved.

Sprint is a CDMA network, so you need to check a few things before actually using the phone outside Sprint network.
CDMA networks use network-based white lists to verify their subscribers. That means you can only switch CDMA phones with your carrier’s permission. Details: https://www.unlockunit.com/blog/cdma-networks/
However, you might be able to use your phone with a local Indian GSM network. You must make sure that your phone has also GSM capabilities. you can check this on https://www.gsmarena.com/
And you can check your network's bands here: https://www.frequencycheck.com/

Jahdiel2011 said:
I had to send mine back. They have two types of UICC unlocks. One of them in for carriers inside the USA only and the other is for international carriers. The problem is that the international unlock is temporary. Even if the phone is paid in full their systems are relocking lots of phones when used on international carriers using the essential on USA carriers seems to be fine. Mine was paid in full with sprint and was unlocked for 1 month when I called Sprint they said that the international UUIC unlock is temporary so I needed to request it again. I decided to return the phone and once I got the refund and I purchased one directly from essential and my problems were solved.
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Click to collapse
Was your phone unlocked after 50 days with Sprint? I'm only keeping Sprint for 50 days to get them to do the international unlock. After that I will cancel. My phone was automatically unlocked for US sims after I paid off the lease and I'm using it with a T-mobile sim now. I noticed that the UICC menu is gone with my T-mobile sim in the phone. Do you know if the phone can be relocked for international sims even if it doesn't have a Sprint sim in the phone?

DrvLikHell said:
Was your phone unlocked after 50 days with Sprint? I'm only keeping Sprint for 50 days to get them to do the international unlock. After that I will cancel. My phone was automatically unlocked for US sims after I paid off the lease and I'm using it with a T-mobile sim now. I noticed that the UICC menu is gone with my T-mobile sim in the phone. Do you know if the phone can be relocked for international sims even if it doesn't have a Sprint sim in the phone?
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Click to collapse
Mine was paid in full and was unlocked both domestically and internationally. I was not 50 days with Sprint. Since I had to travel abroad I asked for the International unlock which they granted as I had already paid for the phone. I started using the phone in South America and around one month later I got the Invalid SimCard message. When I called they said that the UUIC international unlock is temporary so I need to call Sprint and request it again. The domestic unlock is permanent not the same for the international (It made no sense) I called again yesterday to get info on their policies again and now I got different info the phone was supposedly unlocked according to their systems.
Besides this I've got info from trusted sources saying that even devices purchased Unlocked from essential are being locked by sprint when inserting sprint sim cards so stay away from those sim cards.

unlocked then relocked
My phone was unlocked by Sprint shortly after I paid it off, about two days after I received it. I was able to insert a Vietnamese SIM card and download all the Essential security updates.
Then somehow it got relocked. called Sprint to asked them to unlock it internationally, as I actually do travel internationally for work quite a bit. They responded with an email refusing to unlock it until it had been on the network for 50 days.
I have had the last three phones on Sprint unlocked internationally with less trouble than this one.
I guess I'll try again when the 50 days are up.

Jahdiel2011 said:
Mine was paid in full and was unlocked both domestically and internationally. I was not 50 days with Sprint. Since I had to travel abroad I asked for the International unlock which they granted as I had already paid for the phone. I started using the phone in South America and around one month later I got the Invalid SimCard message. When I called they said that the UUIC international unlock is temporary so I need to call Sprint and request it again. The domestic unlock is permanent not the same for the international (It made no sense) I called again yesterday to get info on their policies again and now I got different info the phone was supposedly unlocked according to their systems.
Besides this I've got info from trusted sources saying that even devices purchased Unlocked from essential are being locked by sprint when inserting sprint sim cards so stay away from those sim cards.
Click to expand...
Click to collapse
Thanks for that information. When you were in South America and got the invalid sim card message, were you on a non-US sim? Did you put the Sprint sim back in at any time before you got that message? I'm trying to figure out if they can relock the device without the Sprint sim card in it, because if so I'm not keeping this phone. I requested the international unlock on my phone as well, but they told me I had to wait until the phone was active for 50 days. They wouldn't budge on that at all. Maybe the 50 day policy is why yours got relocked?
huzordaddy said:
My phone was unlocked by Sprint shortly after I paid it off, about two days after I received it. I was able to insert a Vietnamese SIM card and download all the Essential security updates.
Then somehow it got relocked. called Sprint to asked them to unlock it internationally, as I actually do travel internationally for work quite a bit. They responded with an email refusing to unlock it until it had been on the network for 50 days.
I have had the last three phones on Sprint unlocked internationally with less trouble than this one.
I guess I'll try again when the 50 days are up.
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Click to collapse
My phone was unlocked for domestic sims 48 hours after the lease was closed. US sims work in it now, but I put a European sim in it and it asked for an unlock code. Did your phone get relocked while it had the Vietnamese sim in it, or were you swapping between that and the Sprint sim?
Once my 50 days are up and I cancel Sprint, I really don't want to have a phone that can be randomly locked by a company that I no longer have any business with. If that's the case I'm going to get rid of this phone and go with another brand.

DrvLikHell said:
Thanks for that information. When you were in South America and got the invalid sim card message, were you on a non-US sim? Did you put the Sprint sim back in at any time before you got that message? I'm trying to figure out if they can relock the device without the Sprint sim card in it, because if so I'm not keeping this phone. I requested the international unlock on my phone as well, but they told me I had to wait until the phone was active for 50 days. They wouldn't budge on that at all. Maybe the 50 day policy is why yours got relocked?
My phone was unlocked for domestic sims 48 hours after the lease was closed. US sims work in it now, but I put a European sim in it and it asked for an unlock code. Did your phone get relocked while it had the Vietnamese sim in it, or were you swapping between that and the Sprint sim?
Once my 50 days are up and I cancel Sprint, I really don't want to have a phone that can be randomly locked by a company that I no longer have any business with. If that's the case I'm going to get rid of this phone and go with another brand.
Click to expand...
Click to collapse
I did not even bring the Sprint Sim on my trip so I'd say Yes. They can relock it even with other sim card. I was using non US sims the whole time. I'm not sure if the issue is the 50 days policy but I did not want to have a phone I paid in full and cannot own as I should.

How can they lock the phone if it's not on their Network? Sounds like some funny business with firmware updates.
Sent from my PH-1 using XDA Labs

I got a Essential from an ebay reseller, I checked the IMEI before buying it , said it was clean... and thought that's all that mattered :/
It's locked to someone's sprint account or something, i can't use it on sprint even if I wanted! I have no way of contacting that owner... what can I do?
Can I put some other firmware on it or is there some unlocking service I can opt for?
When I contacted sprint they said the phone is clean/not stolen... so yeah... very frustrating.
Please help/advise.

Edwii said:
I got a Essential from an ebay reseller, I checked the IMEI before buying it , said it was clean... and thought that's all that mattered :/
It's locked to someone's sprint account or something, i can't use it on sprint even if I wanted! I have no way of contacting that owner... what can I do?
Can I put some other firmware on it or is there some unlocking service I can opt for?
When I contacted sprint they said the phone is clean/not stolen... so yeah... very frustrating.
Please help/advise.
Click to expand...
Click to collapse
If it's locked to someone elses Sprint account, and it's not sim unlocked so you can't use it on a GSM service, the only option you have is to return it to the eBay seller. If the seller said it was unlocked or otherwise ready to be activated, that was incorrect and you can do an "Item not as described" type of return, stating that it is not able to be used and you'll get your money back. eBay offers very good protection for this sort of thing.
avd said:
How can they lock the phone if it's not on their Network? Sounds like some funny business with firmware updates.
Sent from my PH-1 using XDA Labs
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Click to collapse
I'd like to know the same thing. From what I've learned the sim lock is a single bit somewhere that's nearly impossible to change without an unlock code. And I've never heard of a phone relocking. I don't know how they're doing it with the Essential. The interesting thing is that when you put in a non-sprint sim, the phone will then update to a newer firmware because sprint is behind on theirs, but it can still relock with the newer firmware. Also, with a non-sprint sim the UICC menu disappears, but then it comes back when you put a sprint sim back in. I don't know what its deal is.
Just the fact that it's possible for sprint to relock a phone remotely is enough to steer me away from this phone. I can't be in a situation where I'm relying on my phone for communication in another country and then, oops, sprint decided to relock my phone and now I can't contact anyone. I've been in situations where that could be very dangerous. If I stay with the PH1, I'll sell my sprint phones and get one directly from the company. Otherwise, I'm already looking at other phones.

Edwii said:
I got a Essential from an ebay reseller, I checked the IMEI before buying it , said it was clean... and thought that's all that mattered :/
It's locked to someone's sprint account or something, i can't use it on sprint even if I wanted! I have no way of contacting that owner... what can I do?
Can I put some other firmware on it or is there some unlocking service I can opt for?
When I contacted sprint they said the phone is clean/not stolen... so yeah... very frustrating.
Please help/advise.
Click to expand...
Click to collapse
File a claim.
Device different than specified.

So Far the PH-1 is a great option only if you buy it directly from essential and Never EVER put a Sprint Sim Card on it.

Edwii said:
I got a Essential from an ebay reseller, I checked the IMEI before buying it , said it was clean... and thought that's all that mattered :/
It's locked to someone's sprint account or something, i can't use it on sprint even if I wanted! I have no way of contacting that owner... what can I do?
Can I put some other firmware on it or is there some unlocking service I can opt for?
When I contacted sprint they said the phone is clean/not stolen... so yeah... very frustrating.
Please help/advise.
Click to expand...
Click to collapse
File a claim with eBay, they'll get your money back!

I have found that a lot of eBay sellers just put "Check IMEI" in their listing, with no other claim to being locked/unlocked, etc. So that it then becomes the buyer's responsibility to throughly check it before they buy. I checked the IMEI on Ting's website and they said it was good to go (vs. a phone that I have with a Bad ESN that they knew about and would understandably not accept - and no this is not a post about Bad ESN so back off wolfdroids!) I didn't bother filing a claim though because it makes an excellent WiFi Smartphone.
Still, I hate Sprint. No nonsense "Account Number and PIN" or we're not going to help you. I wanted to see about paying off the lease myself. Nope! They don't want my money.

atrac88 said:
I have found that a lot of eBay sellers just put "Check IMEI" in their listing, with no other claim to being locked/unlocked, etc. So that it then becomes the buyer's responsibility to throughly check it before they buy. I checked the IMEI on Ting's website and they said it was good to go (vs. a phone that I have with a Bad ESN that they knew about and would understandably not accept - and no this is not a post about Bad ESN so back off wolfdroids!) I didn't bother filing a claim though because it makes an excellent WiFi Smartphone.
Still, I hate Sprint. No nonsense "Account Number and PIN" or we're not going to help you. I wanted to see about paying off the lease myself. Nope! They don't want my money.
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Find someone that has a Sprint account and see if they can add it on so you can pay it off and use it. It's too good of a phone to be stuck at home being used as a mini-tablet

@Jahdiel2011 About how long did your international sim unlock last before it relocked on you?

30 days or so