Database Users

Has anyone used htccode.com to unlock a U.S. Tmobile HD2?

I logged on to their site and chatted with the live person and asked if the U.S. Tmo HD2 was SIM unlockable. They said yes.
I proceeded to go through the motions. Bought unlock on Paypal. Ran local client. Got rejected saying US/France/Canada can't do the auto method, had to email them for code. Emailed. Heard back in about 20 mins. They said computer was not kicking back a unlock code.
This was about 6 hours ago. Still waiting.
Anyone have any luck with the U.S. HD2 and htccode.com? I'm not criticizing them just stating my experience so far.
If I get a code by tomorrow I'll be happy. Otherwise I would like a refund as Tmobile service in my area is not nearly as good as ATT. So I currently have ATT and was just trying the HD2. So I figured I'd unlock it and pop in my ATT SIM to see if I get better luck on reception. Otherwise I'm gonna have to try the Telstra model. Bigger investment.
And yes I know I won't get 3G on ATT. But as it is I'm not getting any reception whatsoever on Tmo.

Not much help to you, but I went with unlock-now.com. Been about 1.5 days and not a peep from them. I am in the same boat, trying to use it with ATT.

Wish luck for you by the morning. In my experience so far, htccode.com is really good and quick. I used them twice before and got my unlock code for only 10'

I am waiting for any good news from either of you...I want to use att sim

Is it possible to use the phone in india after we get the unlock code from HTC.

ashok said:
Is it possible to use the phone in india after we get the unlock code from HTC.
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Click to collapse
If your carrier in India supports the same bands the T-Mobile HD2 does then yes. People like me that are on ATT will be stuck on the 2g/Edge data connections because ATT and T-Mobile don't share the same 3g bands.
All a sim lock does is make only the carriers sim card work on the device.
And for the record still nothing from unlock-now. I wish they would at least reply to my support ticket, I understand it's a new device, but communication is key to a good business.

Let's hope htccode.com can figure this out...

can't you just call Tmobile and ask them for the unlock code? I've read somewhere they will give u the code after 2 or 3 days

huevo0000 said:
can't you just call Tmobile and ask them for the unlock code? I've read somewhere they will give u the code after 2 or 3 days
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Click to collapse
I was about to ask the same question. T-Mobile is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.

Goatmaster said:
Not much help to you, but I went with unlock-now.com. Been about 1.5 days and not a peep from them. I am in the same boat, trying to use it with ATT.
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I tried first thing on the 24th after obtaining the TMOUS HD2 as well and as you; I have heard absolutely nothing, your right communication is the key.
HushH said:
I was about to ask the same question. T-Mobile is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
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Click to collapse
I called them twice and was told they would give the code after a certain amount of time but only if you have had an active account as they need it to send you the code...I KNOW for a FACT that is not true but its what they told me both times. More likely they have the code right in front of them if not on the next screen, but its not the reps fault they just following orders.
So far:
freeyourhtc.com = Could not return a code...Refunded my money within 2 hours from purchase. $18.99
htc-unlocker.org = Emailed me code after 2 hours; it didn't work. BUT!!! They emailed me twice since saying they are working on it. After 24 hours they emailed me saying the code is not in any of the databases but they can request it from TMO but they want an additional $10.00 and it could take 3 days. $19.99
leo.unlock-now.com (unlock-now.com) = Not so much even as an email to say thank you for the payment. Still waiting, site says it could take up to 2 days...it has been almost a day and a half so far. They sent me a refund (Not quite 2 days yet) saying my code could not be found without me ever emailing them so I guess not so bad after all, also said try back in 15 days.$23.95
I also emailed 2 ebay unlock sellers they have not wrote back yet.
Man I miss Olipro and Cmonex ---They dont have an unlocker on their site yet!!!

BLAHHH
I am going through the same exact thing!
I used HTCCode.com and after I paid and d/l the client they say it wouldn't because my PayPal is from the U.S.
Sim-unlocker.com- is garbage. They haven't gotten back to me at all. They did how -ever happily take my money with out any issues
T-Mobile-They have been the most helpful, they said since I purchased my phone at a major retailer they would do it but I had to fax some info. I than said that was unacceptable and the kind lady asked if i had any friends on T-mobile. luckily I did and they said it would at max take 48hrs. I have been waiting since last night..

bingkc said:
I am going through the same exact thing!
T-Mobile-They have been the most helpful, they said since I purchased my phone at a major retailer they would do it but I had to fax some info. I than said that was unacceptable and the kind lady asked if i had any friends on T-mobile. luckily I did and they said it would at max take 48hrs. I have been waiting since last night..
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Click to collapse
I am going through the same exact thing!
is your hd2 from the us or the uk t-mobile?
i have four hd2 t-mobile upgrade which i can`t unlock, had no issues before
maybe there is some software to unlock hd2?

If I remember right there was a legal deal regarding the unlock code situation. You are the owner of the phone and have the right to the code. The carrier is required to give you the code. I have had good luck getting tmo USA to give me my codes on past phones. It sometimes takes a day or two because they had to get it from htc.

T-mobile Must Unlock Your HD2 From My Interpretation
HushH said:
I was about to ask the same question. T-Mobile US is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
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When I bought the phone and I made sure to request my phone would would be unlocked so I can compare with my AT&T service. I did not transfer my number and kept my AT&T account open.
When I called in to have it unlocked, one guy said they can't unlock it until after 14 days, which is the last day to return the phone in many states. I called again and a lady said I have to be through 2 billing periods or 40 days to get it unlocked. This is not written in my contract. I demanded something in writing and there is not a written policy or specific terms on this. But yet, I'm "contractually" binded to this "policy" even though it was never discussed to me nor was it in my contract. I didn't leave the store until I got a written documentation of the conversation around the 40 days.
Then I look at the Terms and Conditions online and line item #6 states customers have the right to have it unlocked.
http://www.t-mobile.com/Templates/P...&PAsset=Ftr_Ftr_TermsAndConditions&print=true
6. * Your Wireless Device & Compatibility with Other Networks. Your Device may not be compatible with the network and services provided by another service provider. You may buy a Device from us or someone else, but it must, as solely determined by T-Mobile,be compatible with, and not potentially harm, our network. Some T-Mobile features will be available only on Devices purchased from us. A T-Mobile Device is designed to be used only with T-Mobile service; however, you may be eligible to have your Device reprogrammed to work with another carrier but you must contact us to do so. Not all Devices are capable of being reprogrammed. At times we may change software, applications or programming remotely and without notice. This could affect data you have stored on, the way you have programmed, or the way you use your Device.
From my interpretation, consumers have the right to waive arbitration and sue for breach of contract.

if you have tmobile call them up for the unlock code, tell them your going out the country. You will get it unlock code free in 24hrs-7 days via email

a_ok2me said:
When I bought the phone and I made sure to request my phone would would be unlocked so I can compare with my AT&T service. I did not transfer my number and kept my AT&T account open.
When I called in to have it unlocked, one guy said they can't unlock it until after 14 days, which is the last day to return the phone in many states. I called again and a lady said I have to be through 2 billing periods or 40 days to get it unlocked. This is not written in my contract. I demanded something in writing and there is not a written policy or specific terms on this. But yet, I'm "contractually" binded to this "policy" even though it was never discussed to me nor was it in my contract. I didn't leave the store until I got a written documentation of the conversation around the 40 days.
Then I look at the Terms and Conditions online and line item #6 states customers have the right to have it unlocked.
http://www.t-mobile.com/Templates/P...&PAsset=Ftr_Ftr_TermsAndConditions&print=true
6. * Your Wireless Device & Compatibility with Other Networks. Your Device may not be compatible with the network and services provided by another service provider. You may buy a Device from us or someone else, but it must, as solely determined by T-Mobile,be compatible with, and not potentially harm, our network. Some T-Mobile features will be available only on Devices purchased from us. A T-Mobile Device is designed to be used only with T-Mobile service; however, you may be eligible to have your Device reprogrammed to work with another carrier but you must contact us to do so. Not all Devices are capable of being reprogrammed. At times we may change software, applications or programming remotely and without notice. This could affect data you have stored on, the way you have programmed, or the way you use your Device.
From my interpretation, consumers have the right to waive arbitration and sue for breach of contract.
Click to expand...
Click to collapse
It's all in how you interpret "you may be eligible"...
WTF does that mean? Do they have the right to place eligibility requirements on it even? What are the U.S. laws regarding this?

How do you think the ones that popped up on ebay right away after release got their codes so fast?
I have tried 3 unlocking sites and they all said code cannot be found at this time.

j23a45m said:
if you have tmobile call them up for the unlock code, tell them your going out the country. You will get it unlock code free in 24hrs-7 days via email
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Tried this, was told the account had to be active for 40 days which is bull because when I called before getting the phone they said you just had to have an account active.

unlock-now.com
They were unable to unlock my T-Mobile US HD2. Also looking for someone to unlock my new phone.

I've been "pressuring" htccode.com to come up with a unlock. If they can do it I told them I'd put a post on my site (HTCHD2.NET) which might drum up some sales. It's gets a decent amount of hits so hopefully this will motivate them.

usings aria on tmobile

I'm very interested in the HTC Aria because of its small size, but I have tmobile service. I'm not getting a data plan (I've got wifi everywhere I go) and I'm fine with buying it retail. My only question is how to unlock it to use tmobile's network. I heard I can call ATT and get an unlock code. I also heard there were online service that could generate an unlock code. Well, at this point I'm really nervous to buy this phone because I don't want to purchase this device and not be able to use it on my network. This is going to be my first android phone and I'm eager to get into the whole rooting and custom ROM business. Please help!
Thanks,
dm
EDIT: My grandma has had service with ATT for about a year now. I've heard that tmobile with give the unlock codes for free if you've had service with them for 90 days. I'm curious if ATT does the same.
2x EDIT: Sorry for the typo in the title.

there are plenty of unlock services via the web, just find a site and after you pay the usual $20 they will email you directions on how to unlock the device so that you are able to run it on tmobile.

Thanks for the quick response! I'm scared that's what I may have to resort to, but I just assume the potential for getting scammed is pretty high. Are there any reputable ones that you know of that unlock the Aria? I know it's pretty new...

I did some searching and the only ones that I can find are:
www(dot)iunlockit(dot)com/htc-aria-unlock-code-p-58064.html
www(dot)unlockallcellular(dot)com/aria-unlock-code-p-58064.html?osCsid=brnitand0jq564to0v7tirhnk7
Like I said, this looks fishy because it appears to be the same site with different domain names. Are these reputable sites? I still haven't bought my Aria because I want to be certain that I can unlock it fairly easily.

I paid $2 to unlock my LG VU on eBay...
Worked perfectly. They said they'd do it for all AT&T phones

if i unlock this phone to use on tmobile will i still be able to use 3g and all of the other features on this phone?

no 3g (but if you don't want data it won't matter) all other features should be just peachy afaik

I never thought about ebay; great idea.
and, no, I'm not going to be using a data plan, seeing as I rarely use data and I've got wifi everywhere I'm at (work, school, home, etc.)
Thanks a lot guys. I'll leave an update once I get the phone. Hopefully within the next week.

i was going to do the same (to get out of the data) but
free phone+2 years of data=360
just the phone=380
we'll see what att's policies are like in 2 years though

So I bought the Aria and I love it. However, I can't find anyway to unlock it. I bought one of those ebay unlock services, seeing as it advertised an unlock code in 2 hours or less. Well, that was two days ago. I also looked up on those sites that I mentioned previously and they are scams. So I've got this awesome phone that I can't use as a phone. What are my options now? I love this phone!
donald =/

I have tried this a couple of AT&T phones and it worked for me.
Call up AT&T and tell them you have to leave country for work and would not like to spend money on roaming. They asked for IMEI number and handed me the code instantly.

ayush20m said:
I have tried this a couple of AT&T phones and it worked for me.
Call up AT&T and tell them you have to leave country for work and would not like to spend money on roaming. They asked for IMEI number and handed me the code instantly.
Click to expand...
Click to collapse
I did this with every single one of my AT&T phones and they never gave me trouble. For me it was the true since I travel to Hong Kong every year to visit my parents.

ayush20m said:
I have tried this a couple of AT&T phones and it worked for me.
Call up AT&T and tell them you have to leave country for work and would not like to spend money on roaming. They asked for IMEI number and handed me the code instantly.
Click to expand...
Click to collapse
I've done this as well....

dmellenbruch said:
So I bought the Aria and I love it. However, I can't find anyway to unlock it. I bought one of those ebay unlock services, seeing as it advertised an unlock code in 2 hours or less. Well, that was two days ago. I also looked up on those sites that I mentioned previously and they are scams. So I've got this awesome phone that I can't use as a phone. What are my options now? I love this phone!
donald =/
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Click to collapse
Hi there, did you find a way to unlock the phone?
I'm wondering on the details about calling AT&T to get the code. I bought my Aria through ebay and presently have the phone at Mexico. Do AT&T ask for phone number (registered with AT&T), ssn or any other personal details regarding the phone? or just by calling them with IMEI # they will provide the code?
I don't have AT&T for obvious reasons.

Unlock
tongas said:
Hi there, did you find a way to unlock the phone?
I'm wondering on the details about calling AT&T to get the code. I bought my Aria through ebay and presently have the phone at Mexico. Do AT&T ask for phone number (registered with AT&T), ssn or any other personal details regarding the phone? or just by calling them with IMEI # they will provide the code?
I don't have AT&T for obvious reasons.
Click to expand...
Click to collapse
Hi
I try maybe all store in Ebay and nothing, only get my code here:www.freeyourhtc.com/
I hope this help.

Thanks Rafa, but just bought a code from the ebay seller... will let everybody know if it worked or not.

Ebay Unlock code for HTC Aria actually worked!
I finally got to say that the ebay deal really worked for me!!! Couldn't be more happy!
Please refer to this post for more info:
How sketchy are the ebay unlockers?
Was a little skeptical about it but just got the code on the email minutes ago and worked right away!!!
Cost me 9.95 because the price was reduced and paid with PayPal. Bought it in the morning and got the code 5-6 hours later.
Thanks again to breakeven and xda-developers forum!!!

Can I unlock my phone if im in a two year contract?

I used http://www.cellunlock.net/ to unlock my gf's MyTouch 3G. They took 1 day and I got the code.
It seems they usually take less time, but they had some problems.
$10 if you use the code crackb50 on checkout.
And no, I don't work for them.

kevina90 said:
Can I unlock my phone if im in a two year contract?
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Click to collapse
Course you can!
If you have at&t, then I would suggest you try the call them and get the code for free method first. If that's doesn't work, then just buy a code.
The reason why me and many others went through ebay, it's because most of the unlockers out there with web site presence, and being the aria a relative new phone, they do not carry yet codes or access to them. I tried first 1 of this unlockers and wrote email to 2 of them and none of the 3 had access to codes yet, finally the ebay thing worked for me and take only about 7 hours to get the code.
You should know that unlocking the phone will no release you of the contract but just give you the ability of changing gsm provider. Unlocking the phone it is only intended for that. If what you want is to remove some crappy apps installed by default, then what you might need is to have root access to phone instead unlocking. Rooting the phone is quite easy with the aria and is free; you just need some further reading about.
Sent using XDA app

[Q] Can anyone unlock phones?

I need to unlock my HD2. I need to get the 25 digit activation code. Does anyone on here know how to do this or could point me in the cheapest direction for the newest database? i know mine needs a code from the most up to date database.
thanks.
:]

There is a lot of threads on this exact subject, please use search next time.
Now as for your question yes you can simple unlock your HD2 as well as most other smartphones that require a simple card to work. I see your carrier is listed as T-Mobile so all you have to do is contact T-Mobile And tell them you need a unlock code cor your HD2. Tell them you are going to have to go out of country for business or a vacation and you want to be able to use a local carrier's services while there. Or if you want just tekl them you are going to terminate your contract with them and switch to another carrier, but still want to use your HD2 and not have to buy another phone. I recommend the first suggestion myself but hey sometimes honesty is the best policy. Your other option is to go to Ebay and buy a code. they are not expensive at all. It is up to you how you want to go about getting your code. Be advised though using your HD2 with another carrier. You will only get Edge signal for your data signal. This is because of the hardware in the HD2 not the software. If you are switching to AT&T the Australian HD2 can use AT&T's 3G Signal but no other HD2.

contacting t-mobile isn't an option. ill just save up money and buy one on ebay. i knew i was gonna have to do that but i was just seeing if anyone on XDA could unlock phones.

is there a way to unlock my phone for free without calling t-mobile? like how do the people on ebay/other sites do it?

guess not....? :[

unlock code
I just got the phone off Craigslist, I didn't waste time spend little $, went to three sites, try and get codes, no luck, waste times, n hope I ll get my $ back. After 2 weeks, I finally got unlcok code from the seller, who's carrier is tmobile, since I asked him I can't get the unlock code from different sites, so he finally forwarded tmobile email w unlock code to me. So especially u r with t mobile , and why not hv they give u code?

eyeisdasteve said:
contacting t-mobile isn't an option. ill just save up money and buy one on ebay. i knew i was gonna have to do that but i was just seeing if anyone on XDA could unlock phones.
Click to expand...
Click to collapse
i already said earlier.

eyeisdasteve said:
i already said earlier.
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Click to collapse
You can get a friend who uses tmobile to do it for you? You get one unlock code every 90 days. I've unlocked two phones already including my HD2 and they don't care whose phone it belongs to.
All they ask for is the IMEI, the phone model, and an email address to contact you to send you the code. At first I got a confirmation email a day after calling, then the three days later they sent me the code.

they dont look up account info?

eyeisdasteve said:
contacting t-mobile isn't an option. ill just save up money and buy one on ebay. i knew i was gonna have to do that but i was just seeing if anyone on XDA could unlock phones.
Click to expand...
Click to collapse
just like he sad ebay... way to keep money in your pocket

eyeisdasteve said:
they dont look up account info?
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Click to collapse
Not from my experience, I previously had a Samsung phone with TMobile and when I called them and told them I wanted to unlock an HD2 they didn't ask any questions and just asked for phone info. They even offered me free unlimited internet for a month as a promotional offer, lol.
Just make sure your bill is paid, they won't give you the unlock code if your bill is outstanding.
TMobile has some awesome service, I'm going to miss them.

yea, i have an outstanding bill. i tried calling them and just saying i bought the phone off of someone. they said they needed the original owner to call them. guess ill just get 1 off ebay.

Carrier Unlock Motorola Atrix?

I just bought a Motorola Atrix AT&T Locked one. I want to unlock for any gsm carrier. Many told me to talk with AT&T directly but as I've bought it from another person I don't know about the purchase date & etc etc.
So I wanna unlock via any site. I found a top rated seller on ebay which says it can unlock Atrix for just US $2.32. http://www.ebay.com/itm/UNLOCK-CODE...ultDomain_0&hash=item2eb905b602#ht_2819wt_982
Should I choose it or there's another good sites for unlocking?

I think it worth a try. just 2bucks. If i were you i would give it a try

tecnic08 said:
I think it worth a try. just 2bucks. If i were you i would give it a try
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Click to collapse
I was also thinking about that!

A good chunk of people have been able to get an unlock code just from calling AT&T. From what I understand you just need a CSR willing to help you, and with that... good luck.

for what its worth, I just bought an unlock code for about the same price from another ebay seller. Worked fine but took longer than they advertized(5 - 10 min). Took more like 5 hours, at the time it was somewhat annoying.

You took 5 hours on ebay ,but i brought it from some other website. It took me 3 days and cost 24bucks. lol

Crazy. Yea, some phones are cheap and others, even damn near identical phones have wildly varying prices.
Off topic, but Tecnic, how is the water level in Bangkok, has it started to recede yet? Is Yanhee affected at all?

treehumper said:
A good chunk of people have been able to get an unlock code just from calling AT&T. From what I understand you just need a CSR willing to help you, and with that... good luck.
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Really? An AT&T rep will carrier unlock my Atrix? Wow. I'll have to ring them up this afternoon.

I got mine unlocked by just calling the AT&T customer service and asking them nicely.
Person gave me the code right on the spot. Took about 5mins total. easy peasy
if you don't want to wait on the phone, just use their online chat service.

facetubespam said:
if you don't want to wait on the phone, just use their online chat service.
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Click to collapse
I can't find the online chat service link. Can you kindly give me the link?
Thanks!

i used mobifreedom, it took about 10 -15 min, and cost about $9CAD. worth the money if you ask me, rather than wait 5+ h or wait on the phone with ATT

AT&T will give you the code, just call and talk to a CSR - the atrix has been out long enough that they will gladly unlock it for you as long as your account is in good standing - I just told them I was planning a trip out of country and needed it unlocked. Simple as that. Just have to give them the IMEI#

jgc121 said:
AT&T will give you the code, just call and talk to a CSR - the atrix has been out long enough that they will gladly unlock it for you as long as your account is in good standing - I just told them I was planning a trip out of country and needed it unlocked. Simple as that. Just have to give them the IMEI#
Click to expand...
Click to collapse
But I don't have any AT&T account or any sim. I live outside USA & told my bro to take an Atrix for me. How'll I convince them? Any ideas?

ringer13 said:
i used mobifreedom
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Click to collapse
I used it as well, but the code didn't work. I sent them an email and wait 24h so far - no response

I unlocked just by talking to AT&T live agent.

Mine is UK Orange, though.

I got my unlock code by calling ATT and talking to a CSR, for whatever reason though they had to email it to me about a week later but I did manage to get it. I got mine off ebay and didn't need to know any of the purchase info, all I needed was my contact info for sending the unlock code and the IMEI

[T-Mobile S8/S8+ Network Unlock] Reference thread

Hi guys,
i want to create this reference thread for all people must Permanent Unlock their S8/S8+ locke on TMO Network.
I'm one of you and actually i'm hold waiting some unlock method for my G950U .
Services just tried :
https://www.unlockbase.com (they don't provide anymore T-Mobile Unlock App unlock)
http://www.cellunlocker.net/ (paid them 130 buks and they refund me after 3 days cause they have no more access to T-Mobile server)
Hold at the moment.
My device is full paid off but actually i'm not in USA , i'm in Italy

You could go to the T-Mobile website and request and unlocked code .. if phone is paid in full they will unlock it without an issue

oswald-josh said:
You could go to the T-Mobile website and request and unlocked code .. if phone is paid in full they will unlock it without an issue
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Click to collapse
i don't have a T-Mobile account, i have bought device on Ebay. It was paid off, sure.

wolfgart said:
i don't have a T-Mobile account, i have bought device on Ebay. It was paid off
You do not need a T-Mobile account. Try to call T-Mobile internationally or contact them thru the twitter account. According to the website this is the only requirements to unlock it
--
Unlock requirements
We provide mobile device unlock codes free within two business days (or provide further information about timing) for eligible devices.
Device eligibility is determined as follows:
The device must be a T-Mobile device.
The device must not be reported to T-Mobile as lost, stolen, or blocked.
The account associated with the device must not be canceled, and be in good standing.
You have requested no more than two mobile device unlock codes per line of service in the last 12 months.
The device must satisfy all the Postpaid or Pay in Advance (Prepaid) Unlocking terms outlined below.
T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Click to expand...
Click to collapse

still waiting working methods ....

wolfgart said:
Device eligibility is determined as follows:
The device must be a T-Mobile device.
...... apply.
Click to expand...
Click to collapse
They require you to use their service for 40 days, i mean you can tell them that, because u are in italy, and there is no way for you connect to their server and ask for temporary unlock, and you need it to be permanent unlock ( one of the xda user did that).

What are the chances that they will not be able to unlock the phone even after 40 days since it is bought from samsung and not from T-mobile?

aviseqdas said:
What are the chances that they will not be able to unlock the phone even after 40 days since it is bought from samsung and not from T-mobile?
Click to expand...
Click to collapse
honestly is base on your luck, luck here is that, you actually talk to the specialist otherwise, you just gonna talk to some dumb people.

I bought mine from Samsung, paid in full, received it on 4/21 so it's 36 days and program tells me not eligible, called CS, told me to download the program that doesn't work, called Samsung was told to call t-mo. Such a Bu???t and how T-mo will know I paid for the phone to Samsung? I probably will download eng boot and install unlocked FW, but not sure if that's going to work, last carrier phone ever. Actually it was my fault, should have returned the phone back to Samsung first week, when they send me locked phone without the unlocking code. BTW for OP to pay $130 to unlock the phone that should be unlocked to begin with (if it was paid in full as OP said) is wrong.

pete4k said:
I bought mine from Samsung, paid in full, received it on 4/21 so it's 36 days and program tells me not eligible, called CS, told me to download the program that doesn't work, called Samsung was told to call t-mo. Such a Bu???t and how T-mo will know I paid for the phone to Samsung? I probably will download eng boot and install unlocked FW, but not sure if that's going to work, last carrier phone ever. Actually it was my fault, should have returned the phone back to Samsung first week, when they send me locked phone without the unlocking code. BTW for OP to pay $130 to unlock the phone that should be unlocked to begin with (if it was paid in full as OP said) is wrong.
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Went through T-Force on Twitter and seemed to have gotten a rep on the first go who understood the situation and submitted my IMEI number to the right place. The rep needs to submit your IMEI to one of their highest level tech support engineers to be added into their "device distribution inventory system". This makes it look in their system that your phone was sold by T-Mobile and came out of their inventory. If they just try to whitelist your IMEI in the Unlock device app, that will not work. This needs to be done 100% on T-Mobiles end, Samsung will not be able to do anything, and you will want to bash your head into the wall after talking to them, totally useless.
T-Force:
That's correct. Even in attempting to "whitelist" the device, this would be unsuccessful since the phone wasn't purchased from T-Mobile. The escalation I've submitted is going to our highest tier of support, so if anyone can do it - they will be the ones. Hopefully this helps to clarify things!
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There may be hope for everyone in the future, this one of the final responses I got from them:
I am right there with you. It definitely makes things harder on both sides since the phone isn't technically bought from us, even though it is branded a T-Mobile phone and our system rejects any IMEI that didn't come from our inventory. None the less, we're all about giving you full access to what is yours. Teams are currently working on a process update that'll make things a lot more seamless, but in the meantime we've got this work around! I really appreciate you taking the time to reach out to us today!
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14 hours later I tried the Unlock Device app and requested the permanent unlock and it was successfully permanently SIM unlocked.
Device is fully unlocked, tested with an AT&T SIM card and everything worked fine. After 2 reboots the Device Unlock app even disappeared from my phone. I'm so happy with how fast T-Mobile dealt with this. The more people that make a stink about this issue on social media hopefully T-Mobile will find a permanent fix for people buying a SIM locked at full price and have it easily unlocked under their standard procedure.

fragg3d said:
Went through T-Force on Twitter and seemed to have gotten a rep on the first go who understood the situation and submitted my IMEI number to the right place. The rep needs to submit your IMEI to one of their highest level tech support engineers to be added into their "device distribution inventory system". This makes it look in their system that your phone was sold by T-Mobile and came out of their inventory. If they just try to whitelist your IMEI in the Unlock device app, that will not work. This needs to be done 100% on T-Mobiles end, Samsung will not be able to do anything, and you will want to bash your head into the wall after talking to them, totally useless.
There may be hope for everyone in the future, this one of the final responses I got from them:
14 hours later I tried the Unlock Device app and requested the permanent unlock and it was successfully permanently SIM unlocked.
Device is fully unlocked, tested with an AT&T SIM card and everything worked fine. After 2 reboots the Device Unlock app even disappeared from my phone. I'm so happy with how fast T-Mobile dealt with this. The more people that make a stink about this issue on social media hopefully T-Mobile will find a permanent fix for people buying a SIM locked at full price and have it easily unlocked under their standard procedure.
Click to expand...
Click to collapse
I bought the si from Samsung website (fully pay)and two days ago I called T-Mobile request sim unlock last night I got email from T-Mobile said my phone only can unlock is from T-Mobile unlock app but I try so many times using T-Mobile unlock app all show up said failed need to contact T-Mobile. Now what can I do?

paullu said:
I bought the si from Samsung website (fully pay)and two days ago I called T-Mobile request sim unlock last night I got email from T-Mobile said my phone only can unlock is from T-Mobile unlock app but I try so many times using T-Mobile unlock app all show up said failed need to contact T-Mobile. Now what can I do?
Click to expand...
Click to collapse
contact them again...

paullu said:
I bought the si from Samsung website (fully pay)and two days ago I called T-Mobile request sim unlock last night I got email from T-Mobile said my phone only can unlock is from T-Mobile unlock app but I try so many times using T-Mobile unlock app all show up said failed need to contact T-Mobile. Now what can I do?
Click to expand...
Click to collapse
Go though T-Force on Twitter ( https://twitter.com/TMobileHelp ) the phone reps seem to be totally clueless about this issue. It will ONLY work when your devices IMEI is added to their "device distribution inventory system" and not just whitelisted in the Unlock Device app. This makes it look to their system (and the app) that the phone was sold by them and came out of T-Mobiles inventory.

EDIT:
Got the phone unlocked, talked to them on Twitter direct messages, and after 24 hours i was able to use the Unlock APP and unlock the phone
I called T-mobile they said they can't unlock it , I have to use device on T-mobile for 40 days ,even though its fully paid off
I even asked them see if they can enter device information on " Device Distribution Center " but they said there is no possible way to do ... hmm
Oh well guess gotta wait 40 days.

Got phone unkocked !

Hi Wolfgart,
You said you had purchased this phone directly from Samsung.com or Ebay.com and not from Tmobile and then you were in Italy and not in USA but still were able to unlock it successfully, can you please share the exact steps/procedure you followed to successfully unlock our T-mobile branded Samsung S8 ? I am in the same situation as yours and would be helpful for others what you have gone through to unlock it. Thanks.

What the *&^%$# I have been "Bamboozled"
shahrit said:
Hi Wolfgart,
You said you had purchased this phone directly from Samsung.com or Ebay.com and not from Tmobile and then you were in Italy and not in USA but still were able to unlock it successfully, can you please share the exact steps/procedure you followed to successfully unlock our T-mobile branded Samsung S8 ? I am in the same situation as yours and would be helpful for others what you have gone through to unlock it. Thanks.
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LOL....maybe TMO doesn't think the folks in Italy are theevin white trash that voted for Trump..

shahrit said:
Hi Wolfgart,
You said you had purchased this phone directly from Samsung.com or Ebay.com and not from Tmobile and then you were in Italy and not in USA but still were able to unlock it successfully, can you please share the exact steps/procedure you followed to successfully unlock our T-mobile branded Samsung S8 ? I am in the same situation as yours and would be helpful for others what you have gone through to unlock it. Thanks.
Click to expand...
Click to collapse
Oh, i simply have called by phone TMO support and told them that i now i'm in Italy for the next 12 months cause Job and i have to rest in contact with my family in CA.
I've tried to call them a lot of time and always talked with dump operators. Last one guy was a really great guy and finally helped me to have device permanent unlocked.

wiseguyy said:
LOL....maybe TMO doesn't think the folks in Italy are theevin white trash that voted for Trump..
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Click to collapse
ahhaha.
Really absurd that US People could vote for a Crazy man like Trump....
Oh my God

fragg3d said:
Go though T-Force on Twitter ( https://twitter.com/TMobileHelp ) the phone reps seem to be totally clueless about this issue. It will ONLY work when your devices IMEI is added to their "device distribution inventory system" and not just whitelisted in the Unlock Device app. This makes it look to their system (and the app) that the phone was sold by them and came out of T-Mobiles inventory.
Click to expand...
Click to collapse
I bought my s8+ from ebay, but the guy bought it from samsung,
on the June 20, I went to the T-Mobile store on the 21 and added insurance and they're charging me 15 a month because I didn't buy it from them.
Got home and called T-Mobile to add the imei, they were gonna give me the run around and I said politely that samsung is gonna tell me to call tmo, she wait a moment and spoke to someone, and she sent the request in,
waited 3 days, and the device didn't unlock, checked the website and til today to check device status it doesn't have any info, but called T-Mobile and the rep transferred me to his supervisor, and he said he will take care of it, to wait at least 3 days for the email, and yesterday I tried the device unlocked, and it worked. Then later during the day I received the email from T-Mobile.
Be polite, and let them know u will be leaving the country, it sometimes it works, most of the time even buying from T-Mobile paying in full, they make me wait 40 days.
I also told them that is why I stopped buying from them directly,
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