juice defender - Epic 4G General

does anyone know if its possible to run juice defender and still have background sync work for gmail? or is it that you just end up with syncing 1 time out of every 15 minutes? I enabled gmail to use the data connection but i assume that would only be when gmail is actually open. so what happens now when gmail trys to sync, will it just fail?

I'm curious about this as well. I use K9-Mail as well as GMail. If my sync interval is set to 5 minutes, but Juice Defender only turns on data every 15 minutes, which one wins? I assume Juice Defender and that the apps will just silently fail to update and try again later. Is that right?

beats me, but I'm probably going to uninstall this, I don't mind turning off the data, but not to the extend that i'm neutering my 2010 phone to do it. I mean seriously, it can't just check for sync on applications and activate the 3g? and turn off when the thing has the screen closed except for syncing? I'd expect an app to work like this one does 10 years ago. the phone is smarter than the app attempting to control it.

Yes, the inboxes won't sync while data is off. So worst case scenario you have a 15 minute delay between getting emails. You can set it to a faster data sync time - like 5 minutes. But you might only be able to do that with the paid app - UltimateJuice - I'm not sure.
I don't think the phone can do what you're wanting to do because of the way push email works. Generally, and I could be wrong here, Gmail works like other push email systems in that it requires a constant data connection (Like IMAP Idle) to notify when a new email comes in. The sync'ing you're talking about is more like a pull than a push. The problem with pulling is that it is way more taxing on the battery since it's actively checking at certain intervals if there are new emails. And if juicedefender was set to turn on 3g whenever something tried to pull - firstly the service would use way more battery than it's saving since it would constantly poll to see if anything is requesting a data connection, secondly, data would almost always be on - defeating the purpose.

robl45 said:
does anyone know if its possible to run juice defender and still have background sync work for gmail? or is it that you just end up with syncing 1 time out of every 15 minutes? I enabled gmail to use the data connection but i assume that would only be when gmail is actually open. so what happens now when gmail trys to sync, will it just fail?
Click to expand...
Click to collapse
Actually yes. The free version allows you to specify which 1 app that can bypass the data blocking. The paid version let's you specify more. (click on the "Apps" button then "configure apps" in juice defender setup)

I have JD & UJ installed, i think i have it configured ok, I have it set so no data while screen is off but I still get gmail come thru when screen is off.
I have the schedule set to check every 2 hours, does this over rule the setting for no data while screen is off.
I wish there was an extensive guide provided with these types of apps

djcsurf said:
I wish there was an extensive guide provided with these types of apps
Click to expand...
Click to collapse
That's why JD just got uninstalled.
Grr, I want my Blackberry back. I could have everything ON and still get 3+ days between charges.

I use the free version and can confirm that it is at most a 15 minute delay between emails. Its not really a big deal. It is just as responsive.
I get about 50% more battery life with the default settings.

JD is easy to understand and setup. You guys need a guide?
And no, you can't have Gmail syncing automatically by setting that particular app to keep data connection active or you have basically just made juicedefender useless.
You set it up to prefer wifi, turn data off with the screen. You set the timer to allow data connection on whatever schedule you want, ie 5 minutes every 2 hours. Then you are done. Do you really need a guide written to explain this? Then your emails will come through during whatever window you set up, ie 5 minutes every 2 hours.

muyoso said:
JD is easy to understand and setup. You guys need a guide?
Click to expand...
Click to collapse
Isn't it funny people on a developers forum want a guide for one app......

muyoso said:
JD is easy to understand and setup. You guys need a guide?
And no, you can't have Gmail syncing automatically by setting that particular app to keep data connection active or you have basically just made juicedefender useless.
You set it up to prefer wifi, turn data off with the screen. You set the timer to allow data connection on whatever schedule you want, ie 5 minutes every 2 hours. Then you are done. Do you really need a guide written to explain this? Then your emails will come through during whatever window you set up, ie 5 minutes every 2 hours.
Click to expand...
Click to collapse
I just have one JD question.. probably a dumb one..
I typically toggle my data manually. But I think I'd like to try letting JD do it's thing (turn data on for 2 minutes, twice per hour)..
So do I leave my manual toggle in the on, or off position? Their instructions are unclear (or I'm looking in the wrong place..)
In other words, if I have data manually toggled off, will JD override that and do it's thing?
Or do I have to leave data toggled on for JD to work?

Related

Juice Defender?

Does anyone else use this to save battery? I have an issue where my mail won't sync while it's idle. Juice defender is suppose to turn on my data connection for 1 minute every 15 to allow for syncing but my default mail app just isn't working.I'm using energy rom as my winmo base and mattcleo +froyo.
lanis404 said:
Does anyone else use this to save battery? I have an issue where my mail won't sync while it's idle. Juice defender is suppose to turn on my data connection for 1 minute every 15 to allow for syncing but my default mail app just isn't working.I'm using energy rom as my winmo base and mattcleo +froyo.
Click to expand...
Click to collapse
I use JuiceDefender and my mail sync works.
I've an Exchange account.
Make sure your account setting for update frequency is not set to never ou manually.
A+
Jpq
i got the latest beta version and it has a specific settings for apps taht request data. In the configure apps menu, what do the 3 settings for each app do? theres the eye with green arrows, gear with green arrows and eye with red arrows. i can't find documentation anywhere

Changing gmail fetch rate?

On the Gmail app on the Vibrant, is there any way to set when your phone checks for mail? I'd like to be able to lower the rate at which it checks. Can't seem to find any option for it whatsoever.
As far as I know, there is no polling interval. New e-mails are pushed directly to your phone the moment they arrive.
vapotrini said:
On the Gmail app on the Vibrant, is there any way to set when your phone checks for mail? I'd like to be able to lower the rate at which it checks. Can't seem to find any option for it whatsoever.
Click to expand...
Click to collapse
If you want to do this, you need to turn off email sync, with gmail , and set gmail up with the regular email app on the phone, gmail gets push mail notifictations, the regular app polls at a set time.
Thanks for the responses.
thegreatcity said:
As far as I know, there is no polling interval. New e-mails are pushed directly to your phone the moment they arrive.
Click to expand...
Click to collapse
Well if that's true then surely that is hurting battery life, no?
A further question:
Will Gmail still update if you turn off Auto Sync? What about Background Data?
if you turn off auto sync, then nothing will come to the phone that is on that account, email, contacts, calendar, etc. its either all on or all off
vapotrini said:
Well if that's true then surely that is hurting battery life, no?
Click to expand...
Click to collapse
Not necessarily. You may want to look into other options to conserve battery life, but if you feel that Gmail is the culprit, Id say that watcher has the appropriate solution. The regular email app, is decidedly less feature filled, but you can certainly change the polling interval with it.
Kubernetes said:
Will Gmail still update if you turn off Auto Sync? What about Background Data?
Click to expand...
Click to collapse
No, with Auto-sync off, you only get calls and texts.
Push is not Poll
vapotrini said:
Well if that's true then surely that is hurting battery life, no?
Click to expand...
Click to collapse
I don't believe that is necessarily true. Gmail leaves a TCP/IP connection open to a server, but transmits no data unless there is a new message. In other words, think of your phone as running a very simple and secure server that is ready and listening for Google to connect to it and alert it that there is a new message to retrieve (I don't think it's really a server, but it helps conceptually). Leaving that port open and a constant connection with no data flowing requires no additional battery life over what is necessary for your cellular modem to be on (which you need to be able to receive calls as well).
Wikipedia says that the technology used is Microsoft ActiveSync, but I'm inclined to believe it's XMPP (which is what Google Talk uses and is built into Android for other uses as well). But the above description of the technology is valid either way.
(spamblocker, remove the spaces) http :// en.wikipedia. org /wiki/ Push_e-mail # Google_Android
Every time a message is received, battery life is consumed in order to download the message. So, if you were to get the message on your desktop first, handle it, and delete it, I presume that would save you the battery life of the download of that message, but that is a very nominal amount of battery life. I wouldn't worry about it.
watcher64 said:
If you want to do this, you need to turn off email sync, with gmail , and set gmail up with the regular email app on the phone, gmail gets push mail notifictations, the regular app polls at a set time.
Click to expand...
Click to collapse
Just a heads up to the OP (or anyone interested) regarding the stock email application- my experience was that the polling interval was unreliable. I have 3 email accounts, 2 of them were set to check on frequent intervals like 10 minutes or something and the third was set up to check on the hour.
Often times the stock email app would miss the intervals or would not check at all. Additionally there were numerous occasions that mail was sitting on my server but the stock vibrant mail would report no messages.
Your mileage may vary as many people seem to have very different experiences with their phones and bugs. My experience with the stock email app was pretty poor so I thought it worth sharing.
GPS and such annoyed me but I figured I'd be able to wait it out for a fix. Email was nearly a deal breaker though, especially having these problems after coming from blackberrys which do a great job with email.
I figured gmail was the way to go but i didnt want to get into some complex forwading scheme fr all of my email addresses.
The way I ended up working it out was to set up a free Google business account and change the mx records on my mail server to run through Google servers instead of my webhosts servers. Now I'm running all of my email addresses on the Gmail application and have push email and aside from a few minor gripes with the gmail/android interface I am pretty happy overall.
I'd suggest sticking with the gmail application, push email is a good thing.
Juice Defender from the market allows for setting how often your phone connects to a data connection. More or less doing the same thing.
I don't personally use it since I don't care, but it should answer the OP's question with a working solution.
Thanks for all the responses guys, a lot of good alternatives out there it seems.
I don't get all that many emails a day so was just curious if disabling it would save a lot of battery life. Since the general consensus is that it doesn't I'll leave it be.

MAJOR battery drain from Mail app

Dear all
I've only had my SGSII a week or so but have been very unimpressed with the battery life I've been achieving - not even a full working day.
I've been trying to work out what's going on, but this morning things really seemed to come to a head. I'd charge overnight but within an hour and a half of disconnecting the phone almost half the charge had gone & the back of it felt very warm to touch.
Looking at the battery stats and using the Watchdog program it looks like the Samsung Email app is to blame. I also saw the phone was marked as 'awake' much of the time, presumably due to a partial wakelock from the Mail app (battery history in Gingerbread doesn't seem to actually have partial wakelock as a category but this certainly looks like it). I've got three accounts setup in it - 2x Microsoft Exchange and 1x IMAP. Refresh times were initially push (MSEx 1)/manual (MSEx 2)/15 min (IMAP). I've tried changing them all to 15 min or to manual but it doesn't seem to improve matters. In case it is of relevance, the MSEx ones are imposing device & storage encryption as part of their policies (I've no choice in this).
Relevant screenshots below - would be grateful for any thoughts as to how and improve matters!
What firmware are you on? I believe the later ones fix the email app slightly, although I haven't seen any drain as bad as yours.
Another option, if you don't mind flashing a custom ROM, would be to install VillainROM 1.4, and use the Villain Tweaks app to get the vanilla Android e-mail app. It's what I've done, and it seems to work well!
Thanks for the reply. I'm just on the stock ROM that came with the phone (XWKE7) - both update on the phone and Kies don't report any further update being available for me (UK SIM-free unbranded).
I tried rooting this morning and used TB to freeze some of the Samsung rubbish (hubs, etc.) - however none of this made any difference to battery usage.
I wasn't sure how the stock email app handled MS Exchange accounts that required encryption? The Samsung Mail app isn't that bad, I particularly liked the split pane view - it seems really badly coded though if it's causing this!
Short of a total ROM replacement any other thoughts from anyone?
delete the data from the app
settings/applikations/all/email/ delete or wipe user data (all data).
make a new Mailaccount.
spline1 said:
delete the data from the app
settings/applikations/all/email/ delete or wipe user data (all data).
make a new Mailaccount.
Click to expand...
Click to collapse
Thanks - had been looking for this but couldn't find anything under 'Mail' - found it under 'Email' as you mention As soon as I deleted the data it recognised the device encryption policy had been removed and this triggered a decryption of system and external storage. I'll monitor battery usage for a few hours then reinstate the IMAP account and monitor things again before finally restoring the ActiveSync account.
OK definitely some progress so far - only IMAP account added just after charging stopped and battery usage has dramatically improved...
Now going to try adding an MS Exchange account!
OK, so far so good - MS Exchange account added back in and left on overnight...
I wonder if the mistake was when first setting up the account picking the special Samsung 'premium account' option??
OK - I'm now suspicious that it is manual sync setting that is causing the issue - re-added a second Exchange account and put it all to manual - phone almost totally drained in a couple of hours, with the sharp drop occuring just after I added that:
Have tried removing just that account and hope that will do the trick. If so, will then try adding it again but setting a sync time rather than leaving it on manual.
I've switched to touchdown for my corporate ms exchange account (push) instead of the samsung app.
Battery life gone from 7 hours to about 16 hours. I can't believe the native app is so thirsty. (KE7 stock)
Sent from my GT-I9100 using XDA App
What's interesting was that I was getting around 16+ hours too with the stock app having an MS Exchange account (on push peak times and 15 min other times) an IMAP on 15 min and a few Gmail accounts. It seemed to be adding the 2nd Exchange account on manual sync that sucked the battery life again. Am going to try readding it but paradoxically leaving it on a more frequent sync setting to see how that does.
If i remember correctly, it was observed that the mail app (non gmail) and wifi interact to cause a lovely wakelock, and that it happens with stock and samsung.
Maybe try something like k-9 mail?
Intersting - it certainly seems to behave like a wakelock. As I say though with one account on push and one in 15 min it was working fine - it was only when I tried to add a second exchange account on manual that I started to run into problems. Pretty poor coding on Samsung's part though regardless! Does anyone know the best way to raise these sort of issues with them?
Get in touch with Seven as well they produce the email app. I have mine on push with exchange and no bad battery drains, also I run manual when in the office once again no heavy drainage. I am on VR though.
Sent from my GT-I9100 using XDA App
alanjrobertson said:
Does anyone know the best way to raise these sort of issues with them?
Click to expand...
Click to collapse
In USA, they just introduced this
http://www.facebook.com/SamsungMobileUSA?sk=app_158125230916392
but obviously I doubt we can use this for SGS2 that is not out in the US yet.
You can however say that you are traveling, in the States right now
Thanks for the suggestions, folks - will try them. The @SamsungUK twitter account never seems to reply to any Tweets, but will see if they have a comparable FB page. Have found Seven's website so will get in touch with them too.

[Q] Data usage.

How aboute the data usage of phone 7?
Does it stil use large amounts or is this solved with one of the updates?
Can't really find a clear answer.
not noticed it being high, but then i never did, perhaps some more anti windows phone FUD going around?
Make sure you switch off the automatic e-mail checking, location and hub updates. The People hub will not update until you actually open it, but then keep in mind: if you have Windows Live, Facebook, Google etc, they will all update once you open the hub - the pictures, status updates, messages and so on will eat your data. Set your e-mails to be checked manually. Disable reporting services.
Thanks for the info. I checked with my provider today and found out that i have 1gig limit, so i don't think it's a real problem.
thjansen said:
How aboute the data usage of phone 7?
Does it stil use large amounts or is this solved with one of the updates?
Can't really find a clear answer.
Click to expand...
Click to collapse
Hey, i have:
1x exchange mailbox sync (mail, contacts,calendar...) - 15min check
1x gmail acc - only mail - hourly check
weather set to update every hour
set up all sync (fb, twetter, linked in)
WiFi mostly off (save battery) when not needed.
Data usage ranges from 90-150MB/month.

[Q] exchange email destroying my battery...and life

I know there are already numerous topics on this, and some temp Fixes, but I am about to just get rid of this phone, android, its so frustrating....and yes, i do need exchange email for my job,....this is whats going:
I'm seriously beyond annoyed at this point, exchange email is destroying my battery life on my nexus 4 running stock 4.2.2 (30% to 40% of battery consumption) ... I have done all the little "fixes" and troubleshooting that you can possible do to try to fix this and have spent hours searching online for any fixes, and all I have found is people having the same issue as me.....this is what I have done already:
I've removed the exchange email,
re-booted
re-added
cleared cache
clear data
re-booted
disabled
enable
set days to sync to 1 days, 3 days, automatic, etc....
check frequency to push, never, 1 hour etc....
I've disabled auto-sync data
enabled
i went to my outlook 365 web settings and under phones i deleted the nexus 4 profile..
in the exchange email settings on my phone i have used "m.outlook.com" for my server name
and the generic server name pulled from the outlook 365 web address recommended by the IT guy at my job
i have used and removed the Port "443"
the only thing i haven't done is throw the phone against the wall
oh and I have done factory reset TWICE! and that fixes the issue temporarily until this starts occurring again, oh and did i mention it gets super hot over 101°....the weird thing is I have the same exchange email setup on my nexus 7 and it barely hits 3% of battery usage, so why is my nexus 4 suffering from exchange email battery drain, and my nexus 7 doesn't? Unfortunately i work in a job where i need PUSH email on due to the industry i work in (merchants/e-commerce) my job offered to get me a company iPhone and I don't want to carry 2 phones, especially an iPhone.....anyone know any magical secret to fixing this? Or is this a 4.2+ bug that has no solution at this point....
Are you using a custom kernel? If not flash one. I recommend trinity, but test and choose which works best for you. Lower the CPU some to reduce the heating with any various app. I'm using trickster mod.
I have stock email set but I have it to manual updating. I get roughly 7-8 hours screen hours screen on time with WiFi around 5 with mobile data. Hope this helps some.
benman715 said:
Are you using a custom kernel? If not flash one. I recommend trinity, but test and choose which works best for you. Lower the CPU some to reduce the heating with any various app. I'm using trickster mod.
I have stock email set but I have it to manual updating. I get roughly 7-8 hours screen hours screen on time with WiFi around 5 with mobile data. Hope this helps some.
Click to expand...
Click to collapse
No i am running stock android 4.2.....Thanks for the advice, but I do not want to flash, root, etc... my stock nexus 4. I shouldn't have to in order to fix something that comes stock in android 4.2. I would prefer to just run the stock android and let Google deal with updates, I know android phones are awesome at customization, but I am one who likes stock android as is (nexus devices) I dont like tweaking with custom roms, no matter how stable they are, cause I always read threads on people always having issues with apps not being compatible, radio issues, manual updates on roms, etc...but I completely understand the benefits of custom roms and kernels, as you pointed out above. thanks again but this is not going to solve my issue.
I reckon I understand your feeling although the whole reason I got this device is for customization. With newer phones boot loaders being locked down and a drag to work with, this thing is great.
If you keep it stock thats fine but to save batter youd probably have to cut down a lot. Turn screen brightness all the way off, disable auto sync, disable apps you dont use so they dont run in the background. Turn off GPS and location settings unless they're in use. Stay on WiFi / 2G when not using data. Kinda a drag yano?
benman715 said:
I reckon I understand your feeling although the whole reason I got this device is for customization. With newer phones boot loaders being locked down and a drag to work with, this thing is great.
If you keep it stock thats fine but to save batter youd probably have to cut down a lot. Turn screen brightness all the way off, disable auto sync, disable apps you dont use so they dont run in the background. Turn off GPS and location settings unless they're in use. Stay on WiFi / 2G when not using data. Kinda a drag yano?
Click to expand...
Click to collapse
exactly, I mean i get the pros and cons for both stock and flashing, rooting etc....but I am no dev, and i know some of the stuff is easy to do, but I get OCD about having to worry if the kernel or ROM is up to date, will all my favorite apps work, what if I brick my phone etc....i just like the nexus devices where it is bone stock.....
as for all the other settings for saving the battery, I already do all the battery saving tips, but its funny cause they dont seem to affect the battery as much as the email exchange...i should have posted a pic...
Weird indeed. I'm using three e-mail accounts on my phone with hourly updates and it doesn't kill the battery. I still get 4 hours of screen on time (need to charge once in 24 hours usually). Did you set it so that it doesn't download attachments, pictures etc?
drbrainsol said:
Weird indeed. I'm using three e-mail accounts on my phone with hourly updates and it doesn't kill the battery. I still get 4 hours of screen on time (need to charge once in 24 hours usually). Did you set it so that it doesn't download attachments, pictures etc?
Click to expand...
Click to collapse
I am using the exchange email (yellow and white icon) that comes stock in android 4.2, and I have it set to Push notification which is suppose to help with battery, and i have turned off that setting that says "auto download attachments on WIFI only" but that setting is for WIFI only which doesnt make sense cause even with it off, when I am on regular 4G data, its still killing battery.....
I give up...maybe with all the current complaints on this issue, google may send out a new update.....
gmonterrosa82 said:
I am using the exchange email (yellow and white icon) that comes stock in android 4.2, and I have it set to Push notification which is suppose to help with battery, and i have turned off that setting that says "auto download attachments on WIFI only" but that setting is for WIFI only which doesnt make sense cause even with it off, when I am on regular 4G data, its still killing battery.....
I give up...maybe with all the current complaints on this issue, google may send out a new update.....
Click to expand...
Click to collapse
i wish i could help, but i'm using my Nexus 4 the exact same as yours (100% stock) and i've not had any of those problems (my Exchange Service is sitting at 3%), so it may not be as widespread as you think.
good luck with this though.
Question to the OP. Are you adding your exchange through the email app or in settings > accounts > corporate?
Sent from my Nexus 7 using xda premium
Lucke said:
i wish i could help, but i'm using my Nexus 4 the exact same as yours (100% stock) and i've not had any of those problems (my Exchange Service is sitting at 3%), so it may not be as widespread as you think.
good luck with this though.
Click to expand...
Click to collapse
its weird i know, but if you spend as many hours, days, searching the internet like I have, you will find how many many people are having this issue on android 4.1 and above.....My head hurts from reading so many threads with my exact issue, and people giving some temp fixes, and some fixes that didnt even work....its frustrating,
but i will say i just re-added my exchange email and chose 1 month of emails to download rather then "automatic" and so far its creeping up to 2% but getting hot.....its at 92 degrees
El Daddy said:
Question to the OP. Are you adding your exchange through the email app or in settings > accounts > corporate?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
ah, good question, so I have tested both methods, adding it through the "corporate" option, and adding it through "email" option, both gave me identical issues....do you know which method I should be using? I mean i already tried both, and both were draining my battery but if I can just focus on just one method then it wont drive me crazy.....The only difference I notice is, when you do it through "corporate" it goes straight into the exchange settings, when you go through the "email" method it will ask you after entering the email address and password, "POP3, IMAP, and exchange...i chose exchange, and then it goes into the default exchange settings area just like the email option....
gmonterrosa82 said:
ah, good question, so I have tested both methods, adding it through the "corporate" option, and adding it through "email" option, both gave me identical issues....do you know which method I should be using? I mean i already tried both, and both were draining my battery but if I can just focus on just one method then it wont drive me crazy.....The only difference I notice is, when you do it through "corporate" it goes straight into the exchange settings, when you go through the "email" method it will ask you after entering the email address and password, "POP3, IMAP, and exchange...i chose exchange, and then it goes into the default exchange settings area just like the email option....
Click to expand...
Click to collapse
I was just curious because I use the "corporate" method with my work account, but don't have any issues. I will see heavy battery drain if our server goes down, otherwise I don't have issues.
Another thing you could try is an app from the market. I know its probably not an ideal solution, but maybe something like touchdown will alleviate the issue.
Sent from my Nexus 7 using xda premium
El Daddy said:
I was just curious because I use the "corporate" method with my work account, but don't have any issues. I will see heavy battery drain if our server goes down, otherwise I don't have issues.
Another thing you could try is an app from the market. I know its probably not an ideal solution, but maybe something like touchdown will alleviate the issue.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
yeah i am currently using the corporate method, and it still sucks battery.....but you know what I have notice, which may be a clue, the internet at my job is really really slow, our outlook emails take forever sometimes to send, receive, etc....so I am going to assume this is probably affecting my email on my phone as well....so I just set my exchange email to "never" check instead of "push" and i have told my job that their slow internet is killing my phones battery lol
Been using this phone and the stock email client for exchange since launch and have used multiple roms & kernels. Never had any battery drain issues and things were only getting better...until Monday of this week. That's when all hell broke loose. Full battery drained in record time. Overheating, barely responsive and overall just not being a good phone. Tried going back to stock and some other rom / kernel combos. Even tried a sim from a different carrier, the problem persists.
A couple days prior to phoneageddon I was prompted to setup the email app as a device administrator (See ScreenShot) a hand full of times. I usually only see this whenever I setup the account, after a wipe and whatnot. Since phoneageddon I have noticed that whenever the exchange services starts to act up, I know that sometime soon I will be prompted again. Whether or not this is related or not is unknown.
I just so happen to be an Exchange Admin at my company and know that no policy changes have been made in past couple weeks and that Windows patches were installed on the 1st.
We have ~2000 mobile devices of different flavors connecting to our mail system and so far no one else has reported a problem. Until this is resolved I have gone back to using TouchDown, no problems what so ever.
I will try to reproduce the problem fresh tomorrow or this weekend sometime and grab the logs from the server to post on here. I went through them once before and nothing stood out.
hideous said:
Been using this phone and the stock email client for exchange since launch and have used multiple roms & kernels. Never had any battery drain issues and things were only getting better...until Monday of this week. That's when all hell broke loose. Full battery drained in record time. Overheating, barely responsive and overall just not being a good phone. Tried going back to stock and some other rom / kernel combos. Even tried a sim from a different carrier, the problem persists.
A couple days prior to phoneageddon I was prompted to setup the email app as a device administrator (See ScreenShot) a hand full of times. I usually only see this whenever I setup the account, after a wipe and whatnot. Since phoneageddon I have noticed that whenever the exchange services starts to act up, I know that sometime soon I will be prompted again. Whether or not this is related or not is unknown.
I just so happen to be an Exchange Admin at my company and know that no policy changes have been made in past couple weeks and that Windows patches were installed on the 1st.
We have ~2000 mobile devices of different flavors connecting to our mail system and so far no one else has reported a problem. Until this is resolved I have gone back to using TouchDown, no problems what so ever.
I will try to reproduce the problem fresh tomorrow or this weekend sometime and grab the logs from the server to post on here. I went through them once before and nothing stood out.
Click to expand...
Click to collapse
wow sounds similar to me, its just unacceptable, and the IT guy here just informed me that he hasnt changed anything on his end, so it cant be the servers fault for the massive draining of battery on my phone, he told me all the other users with iphones, are set up the same, PUSH, and automatic email downloads, and none of them are reporting any massive battery draining.
Currently my phone is set to PUSH and 1 week of emails to download, and its already at 19% battery usage for exchange services and 18% email.....this blows...
I wonder why this is happening
Ran the stock email client with logging enabled over the weekend and was unable to reproduce the issue. So the fix is... Enable logging!
BTW, if your Exchange admin allows it, you should be able to access the Exchange Control Panel and start logging for your device yourself. Check with your Admins first!
**While you shouldn't be able to anything to destructive in the ECP, you take full responsibility for what may happen.**
How to access the Exchange Control Panel - See ScreenShot:
Log into your company's webmail (OWA)
Click Options (Top Right of screen)
Click 'See All Options'
-OR -
Directly by replacing /OWA with /ECP at the end of the URL. From this: https://email.YOURCOMPANY.com/OWA to this https://email.YOURCOMPANY.com/ECP
Once there, click Phone, find your current device in the list and click start logging.
-----
DO NOT FORGET TO STOP THE LOG!
-----
To stop logging follow the same instructions, but this time the 'Start Logging' button will say 'Retrieve Logs'. It will then email you the log file.
I was getting a 3-5mb log for 24 hours with everything working normally.
It's probably not a good idea to blindly post the log on the internet as it could have personal / company information within. Either sanitize it or if you would trust a random nerd on XDA, PM me and I can help.
hideous said:
Ran the stock email client with logging enabled over the weekend and was unable to reproduce the issue. So the fix is... Enable logging!
BTW, if your Exchange admin allows it, you should be able to access the Exchange Control Panel and start logging for your device yourself. Check with your Admins first!
**While you shouldn't be able to anything to destructive in the ECP, you take full responsibility for what may happen.**
How to access the Exchange Control Panel - See ScreenShot:
Log into your company's webmail (OWA)
Click Options (Top Right of screen)
Click 'See All Options'
-OR -
Directly by replacing /OWA with /ECP at the end of the URL. From this: https://email.YOURCOMPANY.com/OWA to this https://email.YOURCOMPANY.com/ECP
Once there, click Phone, find your current device in the list and click start logging.
-----
DO NOT FORGET TO STOP THE LOG!
-----
To stop logging follow the same instructions, but this time the 'Start Logging' button will say 'Retrieve Logs'. It will then email you the log file.
I was getting a 3-5mb log for 24 hours with everything working normally.
It's probably not a good idea to blindly post the log on the internet as it could have personal / company information within. Either sanitize it or if you would trust a random nerd on XDA, PM me and I can help.
Click to expand...
Click to collapse
Hey sorry I am a little confused about the part that says "DO NOT FORGET TO STOP THE LOG!"
So am I suppose to stop the logging at a certain point? And what is the logging suppose to do?
I went into the control panel in the web outlook, and now I am logging.....And sadly the exchange service and email are slowly creeping up to 10% battery usage, and its getting higher and higher as we speak....
I set it to default settings as i did before (Check frequency to Automatic Push) and days to sync always default to "one Month"
and its at 12% now.....this is so frustrating...and the IT guy was not helpful, he said its nothing on his end, which i can understand because this was never an issue on my phone before. now its just massive battery usage....I give up I am going to just create a bookmark shortcut and access the web outlook 365 and have to manually check every once and a while
gmonterrosa82 said:
Hey sorry I am a little confused about the part that says "DO NOT FORGET TO STOP THE LOG!"
So am I suppose to stop the logging at a certain point? And what is the logging suppose to do?
I went into the control panel in the web outlook, and now I am logging.....And sadly the exchange service and email are slowly creeping up to 10% battery usage, and its getting higher and higher as we speak....
I set it to default settings as i did before (Check frequency to Automatic Push) and days to sync always default to "one Month"
and its at 12% now.....this is so frustrating...and the IT guy was not helpful, he said its nothing on his end, which i can understand because this was never an issue on my phone before. now its just massive battery usage....I give up I am going to just create a bookmark shortcut and access the web outlook 365 and have to manually check every once and a while
Click to expand...
Click to collapse
AFAIK the logging will continue until you tell it to stop. Which means the file size will continue to grow.
You should stop logging after you have been having issues for a while and take a look.
hideous said:
AFAIK the logging will continue until you tell it to stop. Which means the file size will continue to grow.
You should stop logging after you have been having issues for a while and take a look.
Click to expand...
Click to collapse
Well I stopped it, I never got any report, or any attachments of any report...
I probably didnt do it correctly, however I am still getting high battery usage, Right now it shows Exchange service at 23% and the email usage at 21%.... phones temperature is at 92 degrees, very hot!
I just removed the account, and disabled the email service, cleared data, force stop, and it still shows that its draining the battery lol
wow I give up, My job will have to provide me with an iphone.....so i will have 2 phones YAY!

Categories

Resources