[Q] exchange email destroying my battery...and life - Nexus 4 Q&A, Help & Troubleshooting

I know there are already numerous topics on this, and some temp Fixes, but I am about to just get rid of this phone, android, its so frustrating....and yes, i do need exchange email for my job,....this is whats going:
I'm seriously beyond annoyed at this point, exchange email is destroying my battery life on my nexus 4 running stock 4.2.2 (30% to 40% of battery consumption) ... I have done all the little "fixes" and troubleshooting that you can possible do to try to fix this and have spent hours searching online for any fixes, and all I have found is people having the same issue as me.....this is what I have done already:
I've removed the exchange email,
re-booted
re-added
cleared cache
clear data
re-booted
disabled
enable
set days to sync to 1 days, 3 days, automatic, etc....
check frequency to push, never, 1 hour etc....
I've disabled auto-sync data
enabled
i went to my outlook 365 web settings and under phones i deleted the nexus 4 profile..
in the exchange email settings on my phone i have used "m.outlook.com" for my server name
and the generic server name pulled from the outlook 365 web address recommended by the IT guy at my job
i have used and removed the Port "443"
the only thing i haven't done is throw the phone against the wall
oh and I have done factory reset TWICE! and that fixes the issue temporarily until this starts occurring again, oh and did i mention it gets super hot over 101°....the weird thing is I have the same exchange email setup on my nexus 7 and it barely hits 3% of battery usage, so why is my nexus 4 suffering from exchange email battery drain, and my nexus 7 doesn't? Unfortunately i work in a job where i need PUSH email on due to the industry i work in (merchants/e-commerce) my job offered to get me a company iPhone and I don't want to carry 2 phones, especially an iPhone.....anyone know any magical secret to fixing this? Or is this a 4.2+ bug that has no solution at this point....

Are you using a custom kernel? If not flash one. I recommend trinity, but test and choose which works best for you. Lower the CPU some to reduce the heating with any various app. I'm using trickster mod.
I have stock email set but I have it to manual updating. I get roughly 7-8 hours screen hours screen on time with WiFi around 5 with mobile data. Hope this helps some.

benman715 said:
Are you using a custom kernel? If not flash one. I recommend trinity, but test and choose which works best for you. Lower the CPU some to reduce the heating with any various app. I'm using trickster mod.
I have stock email set but I have it to manual updating. I get roughly 7-8 hours screen hours screen on time with WiFi around 5 with mobile data. Hope this helps some.
Click to expand...
Click to collapse
No i am running stock android 4.2.....Thanks for the advice, but I do not want to flash, root, etc... my stock nexus 4. I shouldn't have to in order to fix something that comes stock in android 4.2. I would prefer to just run the stock android and let Google deal with updates, I know android phones are awesome at customization, but I am one who likes stock android as is (nexus devices) I dont like tweaking with custom roms, no matter how stable they are, cause I always read threads on people always having issues with apps not being compatible, radio issues, manual updates on roms, etc...but I completely understand the benefits of custom roms and kernels, as you pointed out above. thanks again but this is not going to solve my issue.

I reckon I understand your feeling although the whole reason I got this device is for customization. With newer phones boot loaders being locked down and a drag to work with, this thing is great.
If you keep it stock thats fine but to save batter youd probably have to cut down a lot. Turn screen brightness all the way off, disable auto sync, disable apps you dont use so they dont run in the background. Turn off GPS and location settings unless they're in use. Stay on WiFi / 2G when not using data. Kinda a drag yano?

benman715 said:
I reckon I understand your feeling although the whole reason I got this device is for customization. With newer phones boot loaders being locked down and a drag to work with, this thing is great.
If you keep it stock thats fine but to save batter youd probably have to cut down a lot. Turn screen brightness all the way off, disable auto sync, disable apps you dont use so they dont run in the background. Turn off GPS and location settings unless they're in use. Stay on WiFi / 2G when not using data. Kinda a drag yano?
Click to expand...
Click to collapse
exactly, I mean i get the pros and cons for both stock and flashing, rooting etc....but I am no dev, and i know some of the stuff is easy to do, but I get OCD about having to worry if the kernel or ROM is up to date, will all my favorite apps work, what if I brick my phone etc....i just like the nexus devices where it is bone stock.....
as for all the other settings for saving the battery, I already do all the battery saving tips, but its funny cause they dont seem to affect the battery as much as the email exchange...i should have posted a pic...

Weird indeed. I'm using three e-mail accounts on my phone with hourly updates and it doesn't kill the battery. I still get 4 hours of screen on time (need to charge once in 24 hours usually). Did you set it so that it doesn't download attachments, pictures etc?

drbrainsol said:
Weird indeed. I'm using three e-mail accounts on my phone with hourly updates and it doesn't kill the battery. I still get 4 hours of screen on time (need to charge once in 24 hours usually). Did you set it so that it doesn't download attachments, pictures etc?
Click to expand...
Click to collapse
I am using the exchange email (yellow and white icon) that comes stock in android 4.2, and I have it set to Push notification which is suppose to help with battery, and i have turned off that setting that says "auto download attachments on WIFI only" but that setting is for WIFI only which doesnt make sense cause even with it off, when I am on regular 4G data, its still killing battery.....
I give up...maybe with all the current complaints on this issue, google may send out a new update.....

gmonterrosa82 said:
I am using the exchange email (yellow and white icon) that comes stock in android 4.2, and I have it set to Push notification which is suppose to help with battery, and i have turned off that setting that says "auto download attachments on WIFI only" but that setting is for WIFI only which doesnt make sense cause even with it off, when I am on regular 4G data, its still killing battery.....
I give up...maybe with all the current complaints on this issue, google may send out a new update.....
Click to expand...
Click to collapse
i wish i could help, but i'm using my Nexus 4 the exact same as yours (100% stock) and i've not had any of those problems (my Exchange Service is sitting at 3%), so it may not be as widespread as you think.
good luck with this though.

Question to the OP. Are you adding your exchange through the email app or in settings > accounts > corporate?
Sent from my Nexus 7 using xda premium

Lucke said:
i wish i could help, but i'm using my Nexus 4 the exact same as yours (100% stock) and i've not had any of those problems (my Exchange Service is sitting at 3%), so it may not be as widespread as you think.
good luck with this though.
Click to expand...
Click to collapse
its weird i know, but if you spend as many hours, days, searching the internet like I have, you will find how many many people are having this issue on android 4.1 and above.....My head hurts from reading so many threads with my exact issue, and people giving some temp fixes, and some fixes that didnt even work....its frustrating,
but i will say i just re-added my exchange email and chose 1 month of emails to download rather then "automatic" and so far its creeping up to 2% but getting hot.....its at 92 degrees

El Daddy said:
Question to the OP. Are you adding your exchange through the email app or in settings > accounts > corporate?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
ah, good question, so I have tested both methods, adding it through the "corporate" option, and adding it through "email" option, both gave me identical issues....do you know which method I should be using? I mean i already tried both, and both were draining my battery but if I can just focus on just one method then it wont drive me crazy.....The only difference I notice is, when you do it through "corporate" it goes straight into the exchange settings, when you go through the "email" method it will ask you after entering the email address and password, "POP3, IMAP, and exchange...i chose exchange, and then it goes into the default exchange settings area just like the email option....

gmonterrosa82 said:
ah, good question, so I have tested both methods, adding it through the "corporate" option, and adding it through "email" option, both gave me identical issues....do you know which method I should be using? I mean i already tried both, and both were draining my battery but if I can just focus on just one method then it wont drive me crazy.....The only difference I notice is, when you do it through "corporate" it goes straight into the exchange settings, when you go through the "email" method it will ask you after entering the email address and password, "POP3, IMAP, and exchange...i chose exchange, and then it goes into the default exchange settings area just like the email option....
Click to expand...
Click to collapse
I was just curious because I use the "corporate" method with my work account, but don't have any issues. I will see heavy battery drain if our server goes down, otherwise I don't have issues.
Another thing you could try is an app from the market. I know its probably not an ideal solution, but maybe something like touchdown will alleviate the issue.
Sent from my Nexus 7 using xda premium

El Daddy said:
I was just curious because I use the "corporate" method with my work account, but don't have any issues. I will see heavy battery drain if our server goes down, otherwise I don't have issues.
Another thing you could try is an app from the market. I know its probably not an ideal solution, but maybe something like touchdown will alleviate the issue.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
yeah i am currently using the corporate method, and it still sucks battery.....but you know what I have notice, which may be a clue, the internet at my job is really really slow, our outlook emails take forever sometimes to send, receive, etc....so I am going to assume this is probably affecting my email on my phone as well....so I just set my exchange email to "never" check instead of "push" and i have told my job that their slow internet is killing my phones battery lol

Been using this phone and the stock email client for exchange since launch and have used multiple roms & kernels. Never had any battery drain issues and things were only getting better...until Monday of this week. That's when all hell broke loose. Full battery drained in record time. Overheating, barely responsive and overall just not being a good phone. Tried going back to stock and some other rom / kernel combos. Even tried a sim from a different carrier, the problem persists.
A couple days prior to phoneageddon I was prompted to setup the email app as a device administrator (See ScreenShot) a hand full of times. I usually only see this whenever I setup the account, after a wipe and whatnot. Since phoneageddon I have noticed that whenever the exchange services starts to act up, I know that sometime soon I will be prompted again. Whether or not this is related or not is unknown.
I just so happen to be an Exchange Admin at my company and know that no policy changes have been made in past couple weeks and that Windows patches were installed on the 1st.
We have ~2000 mobile devices of different flavors connecting to our mail system and so far no one else has reported a problem. Until this is resolved I have gone back to using TouchDown, no problems what so ever.
I will try to reproduce the problem fresh tomorrow or this weekend sometime and grab the logs from the server to post on here. I went through them once before and nothing stood out.

hideous said:
Been using this phone and the stock email client for exchange since launch and have used multiple roms & kernels. Never had any battery drain issues and things were only getting better...until Monday of this week. That's when all hell broke loose. Full battery drained in record time. Overheating, barely responsive and overall just not being a good phone. Tried going back to stock and some other rom / kernel combos. Even tried a sim from a different carrier, the problem persists.
A couple days prior to phoneageddon I was prompted to setup the email app as a device administrator (See ScreenShot) a hand full of times. I usually only see this whenever I setup the account, after a wipe and whatnot. Since phoneageddon I have noticed that whenever the exchange services starts to act up, I know that sometime soon I will be prompted again. Whether or not this is related or not is unknown.
I just so happen to be an Exchange Admin at my company and know that no policy changes have been made in past couple weeks and that Windows patches were installed on the 1st.
We have ~2000 mobile devices of different flavors connecting to our mail system and so far no one else has reported a problem. Until this is resolved I have gone back to using TouchDown, no problems what so ever.
I will try to reproduce the problem fresh tomorrow or this weekend sometime and grab the logs from the server to post on here. I went through them once before and nothing stood out.
Click to expand...
Click to collapse
wow sounds similar to me, its just unacceptable, and the IT guy here just informed me that he hasnt changed anything on his end, so it cant be the servers fault for the massive draining of battery on my phone, he told me all the other users with iphones, are set up the same, PUSH, and automatic email downloads, and none of them are reporting any massive battery draining.
Currently my phone is set to PUSH and 1 week of emails to download, and its already at 19% battery usage for exchange services and 18% email.....this blows...
I wonder why this is happening

Ran the stock email client with logging enabled over the weekend and was unable to reproduce the issue. So the fix is... Enable logging!
BTW, if your Exchange admin allows it, you should be able to access the Exchange Control Panel and start logging for your device yourself. Check with your Admins first!
**While you shouldn't be able to anything to destructive in the ECP, you take full responsibility for what may happen.**
How to access the Exchange Control Panel - See ScreenShot:
Log into your company's webmail (OWA)
Click Options (Top Right of screen)
Click 'See All Options'
-OR -
Directly by replacing /OWA with /ECP at the end of the URL. From this: https://email.YOURCOMPANY.com/OWA to this https://email.YOURCOMPANY.com/ECP
Once there, click Phone, find your current device in the list and click start logging.
-----
DO NOT FORGET TO STOP THE LOG!
-----
To stop logging follow the same instructions, but this time the 'Start Logging' button will say 'Retrieve Logs'. It will then email you the log file.
I was getting a 3-5mb log for 24 hours with everything working normally.
It's probably not a good idea to blindly post the log on the internet as it could have personal / company information within. Either sanitize it or if you would trust a random nerd on XDA, PM me and I can help.

hideous said:
Ran the stock email client with logging enabled over the weekend and was unable to reproduce the issue. So the fix is... Enable logging!
BTW, if your Exchange admin allows it, you should be able to access the Exchange Control Panel and start logging for your device yourself. Check with your Admins first!
**While you shouldn't be able to anything to destructive in the ECP, you take full responsibility for what may happen.**
How to access the Exchange Control Panel - See ScreenShot:
Log into your company's webmail (OWA)
Click Options (Top Right of screen)
Click 'See All Options'
-OR -
Directly by replacing /OWA with /ECP at the end of the URL. From this: https://email.YOURCOMPANY.com/OWA to this https://email.YOURCOMPANY.com/ECP
Once there, click Phone, find your current device in the list and click start logging.
-----
DO NOT FORGET TO STOP THE LOG!
-----
To stop logging follow the same instructions, but this time the 'Start Logging' button will say 'Retrieve Logs'. It will then email you the log file.
I was getting a 3-5mb log for 24 hours with everything working normally.
It's probably not a good idea to blindly post the log on the internet as it could have personal / company information within. Either sanitize it or if you would trust a random nerd on XDA, PM me and I can help.
Click to expand...
Click to collapse
Hey sorry I am a little confused about the part that says "DO NOT FORGET TO STOP THE LOG!"
So am I suppose to stop the logging at a certain point? And what is the logging suppose to do?
I went into the control panel in the web outlook, and now I am logging.....And sadly the exchange service and email are slowly creeping up to 10% battery usage, and its getting higher and higher as we speak....
I set it to default settings as i did before (Check frequency to Automatic Push) and days to sync always default to "one Month"
and its at 12% now.....this is so frustrating...and the IT guy was not helpful, he said its nothing on his end, which i can understand because this was never an issue on my phone before. now its just massive battery usage....I give up I am going to just create a bookmark shortcut and access the web outlook 365 and have to manually check every once and a while

gmonterrosa82 said:
Hey sorry I am a little confused about the part that says "DO NOT FORGET TO STOP THE LOG!"
So am I suppose to stop the logging at a certain point? And what is the logging suppose to do?
I went into the control panel in the web outlook, and now I am logging.....And sadly the exchange service and email are slowly creeping up to 10% battery usage, and its getting higher and higher as we speak....
I set it to default settings as i did before (Check frequency to Automatic Push) and days to sync always default to "one Month"
and its at 12% now.....this is so frustrating...and the IT guy was not helpful, he said its nothing on his end, which i can understand because this was never an issue on my phone before. now its just massive battery usage....I give up I am going to just create a bookmark shortcut and access the web outlook 365 and have to manually check every once and a while
Click to expand...
Click to collapse
AFAIK the logging will continue until you tell it to stop. Which means the file size will continue to grow.
You should stop logging after you have been having issues for a while and take a look.

hideous said:
AFAIK the logging will continue until you tell it to stop. Which means the file size will continue to grow.
You should stop logging after you have been having issues for a while and take a look.
Click to expand...
Click to collapse
Well I stopped it, I never got any report, or any attachments of any report...
I probably didnt do it correctly, however I am still getting high battery usage, Right now it shows Exchange service at 23% and the email usage at 21%.... phones temperature is at 92 degrees, very hot!
I just removed the account, and disabled the email service, cleared data, force stop, and it still shows that its draining the battery lol
wow I give up, My job will have to provide me with an iphone.....so i will have 2 phones YAY!

Related

Verizon wireless sync XV6800

I am thinking about using wirelesssync form verizon but am worried about it slowing down my phone, does anyone have any performance issues with it? will I notice any memory lag? etc... right now I have 4 email accounts setup to connect every hour and was thinking this might help with battery life etc...
thanks in advance, Don
I use it and have had no performance issues at all...
Only thing I have issues with (and I'm sure if I looked hard at the settings I could fix) are...
It notifies you of every sync...Doesn't really need to but I'm sure this can be changed.
Also it makes it's own email account outside of Pocket Outlook.
I tried deleting that account once and simply putting the account into Outlook but it stopped retrieving email then!
And once I re-enabled it I ow get two copies of every email...one in the WS account and one in Outlook.
I'm sure this could be fixed but I simply haven't bothered yet as I have been too busy to try.
dearls said:
I am thinking about using wirelesssync form verizon but am worried about it slowing down my phone, does anyone have any performance issues with it? will I notice any memory lag? etc... right now I have 4 email accounts setup to connect every hour and was thinking this might help with battery life etc...
thanks in advance, Don
Click to expand...
Click to collapse
Well I tried setting it up and it will setup my gmail as pop but when i try to set it up as imap it keeps telling me cant find server and user name wrong Sh*t !!! whats the deal can verizon make anything that just works!
dearls said:
I am thinking about using wirelesssync form verizon but am worried about it slowing down my phone, does anyone have any performance issues with it? will I notice any memory lag? etc... right now I have 4 email accounts setup to connect every hour and was thinking this might help with battery life etc...
thanks in advance, Don
Click to expand...
Click to collapse
When I first got my phone I installed it and noticed that it took about 2mb of memory on boot up. So I removed it because I found other ways of getting my email with out sacrificing performance.
You can configure your 4 email accounts on Outlook on your phone. I have 3 setup even with GMAIL and they work fine.
You can set it so it can download automatically for you or to download manually so you can manage your data cap.
This was easier for me because I didnt have to install no applications and it was easy to do and use.

[Q] Email not auto checking?

Have a weird problem. Got the Epic on release day, set up my two emails that I want to be able to check from the phone, a POP3 account and a Gmail (that is not associated to the phone to sync).
Both are set to auto check for new mail every 5 mins. Everything worked great for about a day, but then stopped.
Neither email account is auto checking for mail regardless of the frequency I set it to. 5 mins, 10 mins, hourly, etc.
If I go into the inbox however for one of the email accounts it seems to instantly check for new mail and then all the messages show up.
Any thoughts?
Thanks in advance.
Ok, after doing some Googling and coming across a comment on some random site I did a little test.
I have two email accounts configured, and both were set to check every 5 minutes. It seems that the stock email app has some kind of issue initiating more than one email check at a time, so if you have multiple accounts and have them set to the same check frequency, it breaks. I left one account at 5 minutes, set the other to 10 minutes, and they both were able to receive test messages I sent.
How retarded.
Hopefully there will be a fix for this at some point.
Mine is doing this too! however i do have them on different times. i haven't got a notification i got email i have to click email then it loads the messages?
Any way to fix this?
Exactly what mine was doing but putting the frequency check times at different times 5 min & 10 min seemed to have fixed it.
I just sent two more test emails to make sure it wasn't a fluke and will report back if it did indeed fix mine or just happened to work once after I had rebooted the phone.
Hmm,..previous test was a fluke maybe affected by having gotten an SMS around the same time...
Mine is still broken.
I have found that the email app must stay running in the background in order to sync additional mailboxes other than the default gmail account. Make sure any task killers are configured to ignore the email app. Using the Home key to exit mail works for me. YMMV!
Sent from my SPH-D700 using XDA App
I don't have any task killers installed, but I do exit the mail program with the back button.
I'll try starting it up, and then just exiting using the home button to see if that changes the behavior.
I'll report back the results.
ddialogue said:
I have found that the email app must stay running in the background in order to sync additional mailboxes other than the default gmail account. Make sure any task killers are configured to ignore the email app. Using the Home key to exit mail works for me. YMMV!
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
i let it run and didn't end it and it still didn't work i just have my email. i just forwarded my aol to gmail and now i dont have have to worry about it.
im having the same issue... This could be a deal breaker for me
Also the damn battery takes 4 hours to fully charge
Ok, leaving the email app running in the background by using the home key to exit it vs the back key made no difference. Still doesn't refresh the inbox until you open the email app up and go into it.
This sucks.
Anyone?
Sent from my SPH-D700 using XDA App
Sorry, posted in wrong thread! had 2 open and picked the wrong one.
badblowntie said:
My Battery life sucks also, am trying a few things now to see if anything makes a difference. I removed Fring, did the on/off airplane mode thing, and am running the Juice Plotter to see if anything changes. only 4 to 5 hours of average use that my Hero could handle kills this battery!
Click to expand...
Click to collapse
How is this relevant to the topic?
i have 2 yahoos and a gmail and they are all updating fine. who is the provider of this email service?
One is a Gmail account the other a POP3 that had no issues over the last 5-6 years on WinMo using Sprint, nor on Android on my old Touch Pro, so that isn't the issue.
After roaming around the net a bit, it seems this a fairly widespread issue with no known fixes yet.
I also have this issue, and its quite frustrating. I have email accts for hotmail, gmail, yahoo, and aol. The only one that gets mail properly is the hotmail account, since it's set up using ActiveSync. The others often don't show as getting new email for about a day or so unless I manually go into each account. Only then will it realize there are new messages.
I too am having the same problem. My default e-mail is a comcast account set up to check every 5 mins. My 2nd acct is a gmail acct set to check every 30 mins. Coming to this phone from a blackberry and my curve would get the e-mails faster than my PC's outlook would.
I rooted my wife's EVO the day she got it bc she hated all the pre-loaded sprint bs. I'm in the same boat with my epic, but i'm hesistant to root it and load an Android 2.2 rom because i want to wait for bugs like this to be fixed.
I'm also getting a pop-up error msg on my epic about 4-5 times per day that says something along the lines of "unable to connect to network", even though i have service on the top "taskbar". The pop-up gives me the option to retry or cancel. Either selection doesn't seem to do anything. I have wi-fi, 4g, gps, and bluetooth turned off for battery life. I don't know if this could correlate to the e-mail syncing problem so I figured i'd toss it out there.
You know, the frustrating thing is I sit here and wait for months for this phone to come out and then they have all these problems with it. My wife's HTC EVO hasn't had a single problem since day 1 and she got it on release day too. The only thing good i can say about this epic compared to the evo (with exception of the slide out keyboard) is the battery life is marginally better on standby.
Subscribing to see what the fix is...
A lot of sites are rumoring there being some type of OTA update near the end of September. Some say it will just e fixes and patches for 2.1 for things exactly like this, others are crossing their fingers that it may be Froyo.
Either way, as long as it fixes this issue I'll be happy...so we'll just have to cross our fingers, wait and see.
lately my e-mail checking has been getting worse, sometimes not even syncing certain items. i went into settings and compared the send receive port #'s to the ones set up in my outlook, and the settings were all wrong as well as the port #'s. I changed them all to match my outlook and now everything is working fine for the moment. time will tell if this was the problem.
I'd be surprised if that fixes it for you.
I know that isn't the issue with mine. All of my manually configured server settings are correct and it still does it.
Crossing my fingers this will be patched/updated at some point, but until then I have MailDroid installed which is getting new mail notifications perfectly. I don't really like MailDroid as much as the integrated client, so whenever MailDroid lets me know I have an email, I just go into the stock email client and manually refresh to read/reply/etc.

Changing gmail fetch rate?

On the Gmail app on the Vibrant, is there any way to set when your phone checks for mail? I'd like to be able to lower the rate at which it checks. Can't seem to find any option for it whatsoever.
As far as I know, there is no polling interval. New e-mails are pushed directly to your phone the moment they arrive.
vapotrini said:
On the Gmail app on the Vibrant, is there any way to set when your phone checks for mail? I'd like to be able to lower the rate at which it checks. Can't seem to find any option for it whatsoever.
Click to expand...
Click to collapse
If you want to do this, you need to turn off email sync, with gmail , and set gmail up with the regular email app on the phone, gmail gets push mail notifictations, the regular app polls at a set time.
Thanks for the responses.
thegreatcity said:
As far as I know, there is no polling interval. New e-mails are pushed directly to your phone the moment they arrive.
Click to expand...
Click to collapse
Well if that's true then surely that is hurting battery life, no?
A further question:
Will Gmail still update if you turn off Auto Sync? What about Background Data?
if you turn off auto sync, then nothing will come to the phone that is on that account, email, contacts, calendar, etc. its either all on or all off
vapotrini said:
Well if that's true then surely that is hurting battery life, no?
Click to expand...
Click to collapse
Not necessarily. You may want to look into other options to conserve battery life, but if you feel that Gmail is the culprit, Id say that watcher has the appropriate solution. The regular email app, is decidedly less feature filled, but you can certainly change the polling interval with it.
Kubernetes said:
Will Gmail still update if you turn off Auto Sync? What about Background Data?
Click to expand...
Click to collapse
No, with Auto-sync off, you only get calls and texts.
Push is not Poll
vapotrini said:
Well if that's true then surely that is hurting battery life, no?
Click to expand...
Click to collapse
I don't believe that is necessarily true. Gmail leaves a TCP/IP connection open to a server, but transmits no data unless there is a new message. In other words, think of your phone as running a very simple and secure server that is ready and listening for Google to connect to it and alert it that there is a new message to retrieve (I don't think it's really a server, but it helps conceptually). Leaving that port open and a constant connection with no data flowing requires no additional battery life over what is necessary for your cellular modem to be on (which you need to be able to receive calls as well).
Wikipedia says that the technology used is Microsoft ActiveSync, but I'm inclined to believe it's XMPP (which is what Google Talk uses and is built into Android for other uses as well). But the above description of the technology is valid either way.
(spamblocker, remove the spaces) http :// en.wikipedia. org /wiki/ Push_e-mail # Google_Android
Every time a message is received, battery life is consumed in order to download the message. So, if you were to get the message on your desktop first, handle it, and delete it, I presume that would save you the battery life of the download of that message, but that is a very nominal amount of battery life. I wouldn't worry about it.
watcher64 said:
If you want to do this, you need to turn off email sync, with gmail , and set gmail up with the regular email app on the phone, gmail gets push mail notifictations, the regular app polls at a set time.
Click to expand...
Click to collapse
Just a heads up to the OP (or anyone interested) regarding the stock email application- my experience was that the polling interval was unreliable. I have 3 email accounts, 2 of them were set to check on frequent intervals like 10 minutes or something and the third was set up to check on the hour.
Often times the stock email app would miss the intervals or would not check at all. Additionally there were numerous occasions that mail was sitting on my server but the stock vibrant mail would report no messages.
Your mileage may vary as many people seem to have very different experiences with their phones and bugs. My experience with the stock email app was pretty poor so I thought it worth sharing.
GPS and such annoyed me but I figured I'd be able to wait it out for a fix. Email was nearly a deal breaker though, especially having these problems after coming from blackberrys which do a great job with email.
I figured gmail was the way to go but i didnt want to get into some complex forwading scheme fr all of my email addresses.
The way I ended up working it out was to set up a free Google business account and change the mx records on my mail server to run through Google servers instead of my webhosts servers. Now I'm running all of my email addresses on the Gmail application and have push email and aside from a few minor gripes with the gmail/android interface I am pretty happy overall.
I'd suggest sticking with the gmail application, push email is a good thing.
Juice Defender from the market allows for setting how often your phone connects to a data connection. More or less doing the same thing.
I don't personally use it since I don't care, but it should answer the OP's question with a working solution.
Thanks for all the responses guys, a lot of good alternatives out there it seems.
I don't get all that many emails a day so was just curious if disabling it would save a lot of battery life. Since the general consensus is that it doesn't I'll leave it be.

My Quest of finding a Solution to Battery Drain and some funny stuffs

I have got my galaxy S2 for a week now. I absolutely love the phone. Just that the battery problem is killing me. I only manage to get half day of usage for the phone. Then I started reading infinite number of threads on xda on battery issue. I basically tried every possible methods:
flashing so many roms (on decided to stay on KF2 right now),
deleting all widgets(could be),
root the phone and install titanium backup to delete a lot of software which ppl
classified as the source of the drain(could be),
disable fast dormancy(dun see the difference),
disable push email and sync(could be),
using advance task killer to kill app every hr (dun work),
juice defender(dun work)...
etc etc...
SOMEHOW, my battery drain issue STOPPED yesterday!!! I still dunno what exactly is causing it to stop draining. But I DID find out a pattern, when we go to the battery plot section, if the phone shows a solid "Awake" bar, then the battery drains very fast.
So I started trying very possible way to stop the phone being "awake", the above methods I marked as cound be are the ones that I think can actually help. Using advance task killer does make a "segmented awake bar" for a few minutes, but it becomes a solid bar soon after, so no use (i found "clean memory" function comes with the phone better than ATK). Deleting widgets wont stop the phone being awake but it certainly makes my phone feeling lighter and faster. Then I rooted the phone, and start using titanium backup to delete ( i cant just freeze with free version) the possible softwares, e.g the hubs, wifi-sharing, softwaire updates. Then all in a sudden, the phone tries to sleep!!!
For me, I think social hub could be making the phone awake (at least it must be one of them), but I NEED if I need to use the email app that come with the phone for receiving emails from hotmail.
funny stuff starts....
So solve it, I imported my hotmail account to gmail using POP so that I can use gmail app to check hotmail. But then my hotmail and gmail start going crazy...!!
Reason: I did similar setting before in my hotmail account to receive gmails in to my hotmail account. What happens next is... Yes.. I basically created a "loop function" which makes the two accounts keep exchanging emails automatically to one another.. I received 1000+ emails in just a few minutes and it keeps going faster and faster.!!! > < Therefore I wont try this again!!!!
Can someone tell me a solution of getting hotmail emails in other ways besides those stupid apps (e.g android mail) in the android market which basically acts as a bookmark to get you to the hotmail page? MANY THANKS!
One of these might help:
POP your hotmail into a new yahoo mail account and install yahoo mail client.
Set up a new gmail account and POP hotmail into it, use gmail client to read main and this new account.
Figure out whats wrong with your phone that makes samsung stock mail waste juice, I use it for exchange mail and it's just a bit more hungry than what I would have wanted, I get through a heavy usage day just fine.
JuiceDefender surely helps. I'm getting 2 days with medium usage, KE7 stock firmware. Yes, as you said if you have background tasks, that will kill the battery, but just close them if you don't need them. Also disable auto-sync, and let only your email sync.
Thank you kreo, i will try yahoo mail account with ur method!

MAJOR battery drain from Mail app

Dear all
I've only had my SGSII a week or so but have been very unimpressed with the battery life I've been achieving - not even a full working day.
I've been trying to work out what's going on, but this morning things really seemed to come to a head. I'd charge overnight but within an hour and a half of disconnecting the phone almost half the charge had gone & the back of it felt very warm to touch.
Looking at the battery stats and using the Watchdog program it looks like the Samsung Email app is to blame. I also saw the phone was marked as 'awake' much of the time, presumably due to a partial wakelock from the Mail app (battery history in Gingerbread doesn't seem to actually have partial wakelock as a category but this certainly looks like it). I've got three accounts setup in it - 2x Microsoft Exchange and 1x IMAP. Refresh times were initially push (MSEx 1)/manual (MSEx 2)/15 min (IMAP). I've tried changing them all to 15 min or to manual but it doesn't seem to improve matters. In case it is of relevance, the MSEx ones are imposing device & storage encryption as part of their policies (I've no choice in this).
Relevant screenshots below - would be grateful for any thoughts as to how and improve matters!
What firmware are you on? I believe the later ones fix the email app slightly, although I haven't seen any drain as bad as yours.
Another option, if you don't mind flashing a custom ROM, would be to install VillainROM 1.4, and use the Villain Tweaks app to get the vanilla Android e-mail app. It's what I've done, and it seems to work well!
Thanks for the reply. I'm just on the stock ROM that came with the phone (XWKE7) - both update on the phone and Kies don't report any further update being available for me (UK SIM-free unbranded).
I tried rooting this morning and used TB to freeze some of the Samsung rubbish (hubs, etc.) - however none of this made any difference to battery usage.
I wasn't sure how the stock email app handled MS Exchange accounts that required encryption? The Samsung Mail app isn't that bad, I particularly liked the split pane view - it seems really badly coded though if it's causing this!
Short of a total ROM replacement any other thoughts from anyone?
delete the data from the app
settings/applikations/all/email/ delete or wipe user data (all data).
make a new Mailaccount.
spline1 said:
delete the data from the app
settings/applikations/all/email/ delete or wipe user data (all data).
make a new Mailaccount.
Click to expand...
Click to collapse
Thanks - had been looking for this but couldn't find anything under 'Mail' - found it under 'Email' as you mention As soon as I deleted the data it recognised the device encryption policy had been removed and this triggered a decryption of system and external storage. I'll monitor battery usage for a few hours then reinstate the IMAP account and monitor things again before finally restoring the ActiveSync account.
OK definitely some progress so far - only IMAP account added just after charging stopped and battery usage has dramatically improved...
Now going to try adding an MS Exchange account!
OK, so far so good - MS Exchange account added back in and left on overnight...
I wonder if the mistake was when first setting up the account picking the special Samsung 'premium account' option??
OK - I'm now suspicious that it is manual sync setting that is causing the issue - re-added a second Exchange account and put it all to manual - phone almost totally drained in a couple of hours, with the sharp drop occuring just after I added that:
Have tried removing just that account and hope that will do the trick. If so, will then try adding it again but setting a sync time rather than leaving it on manual.
I've switched to touchdown for my corporate ms exchange account (push) instead of the samsung app.
Battery life gone from 7 hours to about 16 hours. I can't believe the native app is so thirsty. (KE7 stock)
Sent from my GT-I9100 using XDA App
What's interesting was that I was getting around 16+ hours too with the stock app having an MS Exchange account (on push peak times and 15 min other times) an IMAP on 15 min and a few Gmail accounts. It seemed to be adding the 2nd Exchange account on manual sync that sucked the battery life again. Am going to try readding it but paradoxically leaving it on a more frequent sync setting to see how that does.
If i remember correctly, it was observed that the mail app (non gmail) and wifi interact to cause a lovely wakelock, and that it happens with stock and samsung.
Maybe try something like k-9 mail?
Intersting - it certainly seems to behave like a wakelock. As I say though with one account on push and one in 15 min it was working fine - it was only when I tried to add a second exchange account on manual that I started to run into problems. Pretty poor coding on Samsung's part though regardless! Does anyone know the best way to raise these sort of issues with them?
Get in touch with Seven as well they produce the email app. I have mine on push with exchange and no bad battery drains, also I run manual when in the office once again no heavy drainage. I am on VR though.
Sent from my GT-I9100 using XDA App
alanjrobertson said:
Does anyone know the best way to raise these sort of issues with them?
Click to expand...
Click to collapse
In USA, they just introduced this
http://www.facebook.com/SamsungMobileUSA?sk=app_158125230916392
but obviously I doubt we can use this for SGS2 that is not out in the US yet.
You can however say that you are traveling, in the States right now
Thanks for the suggestions, folks - will try them. The @SamsungUK twitter account never seems to reply to any Tweets, but will see if they have a comparable FB page. Have found Seven's website so will get in touch with them too.

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