I got the T-Mobile USA HD2 on release day. There are things I love about it, but I have issues everyday, still. This is my 1st Windows phone, so I haven't cooked ROM's and I don't know what HSPL (sp?) even is...
I don't want to tweak. I want it to work. Am I being closed minded?
Twice a day, everyday, I use Soft Reset because my data connection for email, IM, and browsing goes down. That usually solves it. But at least twice a day, while in the middle of something, I have to do this.
Once a day I have to push the reset button by the battery because the phone froze. No matter how long I wait, it will not unfreeze until I hit the reset button.
I have CleanRAM installed, and I do it manually, often, as well as have it scheduled to clean every hour.
Dutty's is installed with the "X" set to totally close programs.
What do I do to fix this stuff? I heard I should do a HARD Factory Reset, then re-install all of my add-ons that I wanna keep.
How do I save those exe/cab files for easy installation after the reset?
Your best bet is calling T-mobile to send a replacement or wait for an official update. Which is on its way or like every other person will say flash it..I'm having tons of problems as well. I'm looking at selling it or wait for an update i'll prob decide when i'm done with finals..
CleanRAM is known to cause problems. Try deleting it and see if the problem persists.
Honestly. take it back to T-Mo... and have em give you a replacement phone.
I have had mine for 3 weeks and not a lick of trouble out of it (except my own stupid mistakes).
if you are having that much trouble with it, something is wrong. and the guys at T-Mo store *should* help you. If not go to the next store.
Related
sorry for making this same old thread again but i never had a issue with my missed calls until i hard reset my phone and took off all the tmobile add-ons. I read about deleting the list registry tweak but people said the list recreates itself when you restart your phone. I would like to how do you delete the whole program off of my wing. I know i can change the people in my favs by going to the t-mobile website but i just want the whole program gone since it was annoying whenever i tried to use it. Thanks for any help
I'm one of the people who had this problem before. Unforunately, I can't tell you how to fix it. It just worked one time after I did a hard reset, and now after hard resetting more (because of other issues), it's actually working 100% pefectly. Prior to this, I had it kinda working, but sometimes it still wouldn't log calls. I'm flashing to touch-it 2.3 again and I'll see if it still works.
Sorry I can't help, but if you can afford to hard reset, it might be worth a shot.
I've been having this issue for a month or so now. I've tried hard resets, various ROM's, etc. It's intermittent, and I have not been able to establish any sort of pattern. As you can imagine, this is frustrating.
I'm on Sprint, and am under contract for 9 lines until February 2010. I am to the point that I want a different phone, but I need to have email. I do not want a Touch and I'm not too psyched about going back to a Blackberry.
Does anyone have any suggestions to fix this problem, or for a different phone that I can use on Sprint's network? (I have to retain email functionality)
I'm not sure if this is what you are talking about, but I have a similar problem. I am running the same ROM as you (DCD 2.3.2) as well as Radio 3.27, but I am on Verizon's network.
I use S2U2 to lock my device, and occasionally when I receive a phone call I am not able to answer it. The caller ID feature does not work with these instances and all I see is my Today screen while my phone is ringing. The left soft key says "call status" but I have no way of answering, nor seeing who it is that is calling. This is quite frustrating/annoying and I have tried many different combinations in the settings (power suspend on/off, direct draw on/off, etc.) to no avail.
jhendrickson said:
I've been having this issue for a month or so now. I've tried hard resets, various ROM's, etc. It's intermittent, and I have not been able to establish any sort of pattern. As you can imagine, this is frustrating.
I'm on Sprint, and am under contract for 9 lines until February 2010. I am to the point that I want a different phone, but I need to have email. I do not want a Touch and I'm not too psyched about going back to a Blackberry.
Does anyone have any suggestions to fix this problem, or for a different phone that I can use on Sprint's network? (I have to retain email functionality)
Click to expand...
Click to collapse
Standard testing protocol...load the OEM 3.35 package, do not install other applications or tweaks, see if you still have the problem. If not, install applications or tweaks one at a time, waiting sufficient time to determine if the problem reoccurs, and when it does you have isolated the cause.
There are a couple of threads on this from a few weeks ago, we started trying to figure out which application was causing it but the threads fizzled...
The app that it looked like was at fault was Advanced Config, but it hasn't been confirmed - do you have it installed?
As of right now I'm running the newest stock ROM and still have the problem.
I have no applications installed.
I've been doing IT work for 10 years but can't nail down any source of this issue via my own experiences or through searching. I am stumped.
jhendrickson said:
As of right now I'm running the newest stock ROM and still have the problem.
I have no applications installed.
I've been doing IT work for 10 years but can't nail down any source of this issue via my own experiences or through searching. I am stumped.
Click to expand...
Click to collapse
If you have the problem with the stock ROM with no tweaks or added applications, maybe it is a hardware problem. Try getting Sprint to exchange the equipment under the warranty.
Anyone have a solution to this? I had Adv Config, and removed it, but the problem persists. I have progressively begun to remove the last installed programs, resetting each time, but it does not seem to help. I would do a hard reset, but I did not back up all of my info yet. Any help would be appreciated.
Full Disclosure: I don't want to tick of the advconfig guys so I am saying this up front again... It's not confirmed that advconfig is the culprit, but so far, it's a very common factor.
Uninstalling the app didn't work for me either... had to hard reset (too the chance to load the latest DCD... 2.3.2 when I did it). You're going to have to save off what you need and then do that I am afraid.
jhendrickson said:
As of right now I'm running the newest stock ROM and still have the problem.
I have no applications installed.
I've been doing IT work for 10 years but can't nail down any source of this issue via my own experiences or through searching. I am stumped.
Click to expand...
Click to collapse
Take the phone to a Sprint store, they will give you a new one if you have the replacement insurance plan... I think is about $7 a month or so...
I had a friend that was having similar issues, and that is what he did.
He hasn't had the problem since (about 3 months)
Ok, so, I used Sprite backup and backed up my data, then did a hard reset, and of course the problem went away. After doing a restore the problem went away. After a little trouble shooting I narrowed it down to a program called "Bennec83 New Battery Icon (White)" . I have yet to put all my programs back in place that I removed (5 total), but I put this one back on, and the problem re-appeared, I removed it and the problem went away. If It starts to happen after I replace the other programs I will report back here.
that's interesting. I did not have that program installed when I had the issue. perhaps there is a certain combination of registry settings or DLL files or something else that causes this (I am no where near smart enough when it comes to these thing to be able to speak with authority on them).
I hope someone can eventually figure this out once and for all, though my phone still works great after my hard reset a few weeks ago.
Just for the sake of it I put Advan Config back on my phone and what do you know, the issue returned again with that program too. I am guessing that these programs aren't playing nice with one/some of the other programs that I have installed as well, but I am no authority either.
My problem is intermittent. Sometimes after a hard reset or a fresh flash it is fine for a while. Sometimes it's a day or two, sometimes it is fine for 2 or 3 calls and then goes back to the usual. Have to press and hold the green phone for it to answer.
This is happening on stock and custom roms. I do not have the insurance policy but what kind of warranty does the phone carry from the manufacturer?
All Sprint phones come with a one year warranty. Within that time you can take your phone to a Sprint store and they'll repair or replace it for free. If they replace it you'll almost certainly get a refurb. Also, any replacement you get will carry the balance of the original warranty or six months, whichever is longer.
Going by what you're describing I'd say you could get a replacement as long as the Sprint techs can replicate the issue. If you're having a spell where it's doing it for days at a time, try to get to a store ASAP so they know you're not crazy. Of course make sure you're on a stock Sprint ROM with no third party apps installed so they can't blame it on faulty software. Good luck.
So ive had this bad boy for about, a month, not the original its actually the second refurbushed ive gotten because my original phone no longer had vib function scroll wheel no longer worked
first replacement:
USB port broke
second replacement:
keeps freezing out, by that i mean ill be typing a txt, half way itll stop typing and just not work...
ill be running 1 app wether it be internet or sms , and itll freeze.
at first i figured hmm might be the 3rd party app i used to restore contacts (bitpim) the refurbished phone has 6.1 WM, my original phone was pre 6.1 so i figured f it ill just hard reset the phone once more and manual re input numbers as people call
nope, even without activating the bitpim my phone still keeps freezin. and its gotten worst
if the phone freezes and i soft reset itll do either of the following
freeze on the first image
freeze during the Verizon intro
freeve during the WM 6.1 page
Freeze right after it finishes loading
not even turn on at all
i just dont know what to do
so far ive done the following
hard reset 2 within a week - seoncd time without 3rd party app and still it does it
soft reset hundreds of times now...
any help would be appreciated, please
ask verizon for a new phone that one has problems if a hard reset doesnt fix them.
also,
i decided to try again and get one more replacement...
if i have an old version of Pim back up and i wanna updated it, will the old files transfer over to the new software and restore once i do a hard reset...
i wish i had outlook on my laptop and this would make it so much easier with active sync
I have been using my Evo for about 2 weeks now and 5 days after I got it, when I used foursquare or Google Maps, the GP would start up and the phone resets. Then its fine for an hour, then does it again.
I have ATK, Foursquare, Bank of America app, and the Facebook App. I have it hooked up to my personal Exchange 2010 Server (no forced PIN, etc).
I've done two hard resets on it...
Is it defective or is the HTC software buggy?
Did you get all the ota updates?
DarkManX4lf said:
Did you get all the ota updates?
Click to expand...
Click to collapse
Yes, and I've only did the update once.
I've had this happen to me on more than one occasion, except I had more things going on...
Having Google Navigation going and Pandora playing music in the background, it works fine. Then someone calls, I pick up, talk for about a minute, and then the phone restarts.
Probably just confusing the kernel and causing a kernel panic.
I hope it's not a no-no to post links to threads in other forums. Here was a thread where I discussed a similar problem:
http://forum.androidcentral.com/htc-evo-4g/18162-google-maps-crashes-evo-2.html
A "hard" reset fixed it for me.
+1 on the hard reset. Had the same issue with reset. Do a hrst.
Sent from my PC36100
a hard reset worked for me too.
I have random reboots issue as well, it happens very rarely and I don't see any rhyme or reason for them. I talked to Sprint and they told me to get my phone replaced, which I'm in the process of doing, but I had to have my Evo special ordered since all Radioshacks in my area are out of stock.
alex2792 said:
I have random reboots issue as well, it happens very rarely and I don't see any rhyme or reason for them. I talked to Sprint and they told me to get my phone replaced, which I'm in the process of doing, but I had to have my Evo special ordered since all Radioshacks in my area are out of stock.
Click to expand...
Click to collapse
download and install the compass program from the market
when you load it, does it reset?
if so then there's a gps bug that resolves with a hard reset.
How do you do a hard reset? is that where you turn it off then while holding the power button, hold down on the volume button and do "clear storage"?
If so I've done that multiple times...I'm trying to leave the Exchange off and see if thats the issue.
Hi I have the EXACT same issue!! I was wondering if it was just me. Whenever I've used GPS, sometimes my EVO would randomly reset and shut off! This is REALLY scary actually when you're driving on the highway or something...and it did happen to me before. I really wanna figure out how to get this solved.
Is the hard reset the only way? Will that unroot the phone and return it to stock, meaning you have to do the whole process over again?? Thanks.
I've had the phone for a few months, only used it for 2 weeks then put it back in the box with plans to resell it. Dad needed a new phone for his job so i decided to give it to him and every day for the past week ive gotten at least one phone call from him with problems. He is extremely new to smart phones but I never had a single issue with this phone prior to giving it to him. For some reason he will receive text messages or voice mail and sees the notification icons up on the notification bar but when he goes to pull the bar down it does nothing. The only way to resolve this issue is to restart the phone then all of a sudden the pull-down starts to function as it should. The phone is completely stock out the box i didn't feel the need to touch anything or have to root it for any reason.
He had to go to AT&T to get a sim card for it and the people there basically wanted to run him out of the store and not even touch the phone because they do not sell it so not a single person wanted to even help him out even though he just dropped more money into their pockets by upgrading his plan to a smart phone plan. before i gave him the phone all i did was a factory reset to wipe out any of my data on the phone so it was clean and like new for him.
Im at a loss because the whole time i used the phone i had no issues and since the day he got it he has had nothing but problems. I chalked this up to user error but its not because when he gave it to me to see if i could figure out why things were acting weird the only thing i could think to do was restart the phone. Does anyone have any suggestions as to why this may be happening and/or how to go about fixing it and not making him regret ever having to get a smart phone much less this N4?
New paragraph!
What messaging apps are you using? You could always download the toolkit and flash the stock factory image again.
I would try another factory reset just to make sure things didn't go haywire during the reset you already did. I have had a bad reset with a phone before.
Sent from my Nexus 4 using Tapatalk 4 Beta
yeah im gonna have to get with my dad and fool with the phone more. Its hard to troubleshoot something when he lives 45mins away and calls me with problems while im at work.
ONCE AGAIN the whole phone is stock so that would lead me to believe that the stock messaging app is being used. I will talk him through doing a reset again and see how that works out for him. From what he told me the only app hes even installed outside of everything that comes on the phone was Map Quest, which i told him he shouldn't need because Google Maps is already loaded on. So first im going to have him uninstall that from the phone as well as from his downloaded apps list in the play store and see if that changes anything.