Evo resets when GPS goes active - EVO 4G General

I have been using my Evo for about 2 weeks now and 5 days after I got it, when I used foursquare or Google Maps, the GP would start up and the phone resets. Then its fine for an hour, then does it again.
I have ATK, Foursquare, Bank of America app, and the Facebook App. I have it hooked up to my personal Exchange 2010 Server (no forced PIN, etc).
I've done two hard resets on it...
Is it defective or is the HTC software buggy?

Did you get all the ota updates?

DarkManX4lf said:
Did you get all the ota updates?
Click to expand...
Click to collapse
Yes, and I've only did the update once.

I've had this happen to me on more than one occasion, except I had more things going on...
Having Google Navigation going and Pandora playing music in the background, it works fine. Then someone calls, I pick up, talk for about a minute, and then the phone restarts.
Probably just confusing the kernel and causing a kernel panic.

I hope it's not a no-no to post links to threads in other forums. Here was a thread where I discussed a similar problem:
http://forum.androidcentral.com/htc-evo-4g/18162-google-maps-crashes-evo-2.html
A "hard" reset fixed it for me.

+1 on the hard reset. Had the same issue with reset. Do a hrst.
Sent from my PC36100

a hard reset worked for me too.

I have random reboots issue as well, it happens very rarely and I don't see any rhyme or reason for them. I talked to Sprint and they told me to get my phone replaced, which I'm in the process of doing, but I had to have my Evo special ordered since all Radioshacks in my area are out of stock.

alex2792 said:
I have random reboots issue as well, it happens very rarely and I don't see any rhyme or reason for them. I talked to Sprint and they told me to get my phone replaced, which I'm in the process of doing, but I had to have my Evo special ordered since all Radioshacks in my area are out of stock.
Click to expand...
Click to collapse
download and install the compass program from the market
when you load it, does it reset?
if so then there's a gps bug that resolves with a hard reset.

How do you do a hard reset? is that where you turn it off then while holding the power button, hold down on the volume button and do "clear storage"?
If so I've done that multiple times...I'm trying to leave the Exchange off and see if thats the issue.

Hi I have the EXACT same issue!! I was wondering if it was just me. Whenever I've used GPS, sometimes my EVO would randomly reset and shut off! This is REALLY scary actually when you're driving on the highway or something...and it did happen to me before. I really wanna figure out how to get this solved.
Is the hard reset the only way? Will that unroot the phone and return it to stock, meaning you have to do the whole process over again?? Thanks.

Related

still issues after 5 weeks

I got the T-Mobile USA HD2 on release day. There are things I love about it, but I have issues everyday, still. This is my 1st Windows phone, so I haven't cooked ROM's and I don't know what HSPL (sp?) even is...
I don't want to tweak. I want it to work. Am I being closed minded?
Twice a day, everyday, I use Soft Reset because my data connection for email, IM, and browsing goes down. That usually solves it. But at least twice a day, while in the middle of something, I have to do this.
Once a day I have to push the reset button by the battery because the phone froze. No matter how long I wait, it will not unfreeze until I hit the reset button.
I have CleanRAM installed, and I do it manually, often, as well as have it scheduled to clean every hour.
Dutty's is installed with the "X" set to totally close programs.
What do I do to fix this stuff? I heard I should do a HARD Factory Reset, then re-install all of my add-ons that I wanna keep.
How do I save those exe/cab files for easy installation after the reset?
Your best bet is calling T-mobile to send a replacement or wait for an official update. Which is on its way or like every other person will say flash it..I'm having tons of problems as well. I'm looking at selling it or wait for an update i'll prob decide when i'm done with finals..
CleanRAM is known to cause problems. Try deleting it and see if the problem persists.
Honestly. take it back to T-Mo... and have em give you a replacement phone.
I have had mine for 3 weeks and not a lick of trouble out of it (except my own stupid mistakes).
if you are having that much trouble with it, something is wrong. and the guys at T-Mo store *should* help you. If not go to the next store.

Data not working on my wife's phone

My wife flashed her hero to the official sprint 2.1. She had never rooted or flashed a custom rom before, so her going to the official 2.1 didn't really bother me much. However, now she's running into an issue with her data not working. A couple days ago she noticed she wasn't getting her e-mail. Strangely enough, mine quite working too (I'm on fresh 2.1.1). I rebooted my phone and mine started working. So I went to her wireless and network settings and turned off her data. I then turned it back on and after 30 seconds or so it said it was connected and everything started working just fine.
The strange part is there are no errors and even when the phone tries to check e-mail, it doesn't report any errors. Now, on my phone when this happened, my HTC Mail app threw a fit because it couldn't connect to the exchange server. Since I could refresh my gmail account and got no errors I thought it was just our exchange server. I signed into my account on my PC (for exchange) and it was in fact working fine. After I rebooted (just this one time as mentioned above) gmail kicked off with new mail and exchange connected fine.
Today, she has told me 3 times now that she went in and reset the connection (turn it off and back on) and a while later it would quit working again. She turns her phone off every night, but for good measure I am having her reboot it now.
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
CodeMonk said:
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
Click to expand...
Click to collapse
This does seem like a tower problem. However, if you want to troubleshoot, you could always reset your data settings via the Sprint ## codes.
For data, enter this code: ##3282# on your Dial Pad. Give it a second and it'll ask if you want to view or edit your settings. Trouble shooting this problem would mean you have to Edit the settings, but in order to edit them you need your MSL code, which can be obtained by either contacting Sprint CS and asking them for it; or you can search around here on XDA and I'm pretty sure some people posted other ways to get your code.
Once you have your MSL code, choose edit when you get the pop up window and then click on your menu button -- there should be an option for you to choose reset -- enter your MSL code and your phone will reboot.
This may or may not fix your problem; I've had success whenever I've had data problems.
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
CodeMonk said:
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
Click to expand...
Click to collapse
On the taking a long time to ring:
1) Move the ringtone off the SDcard into the phone, in some cases the SD card is to slow to read it fast enough. - Worked for a buddy of mine
2) There is a polling rate you can set when you get the MSL - but I have heard sprint forces a particular rate from the tower even if the phone has one set. - This will also decrease battery life.
CodeMonk said:
My wife flashed her hero to the official sprint 2.1. She had never rooted or flashed a custom rom before, so her going to the official 2.1 didn't really bother me much. However, now she's running into an issue with her data not working. A couple days ago she noticed she wasn't getting her e-mail. Strangely enough, mine quite working too (I'm on fresh 2.1.1). I rebooted my phone and mine started working. So I went to her wireless and network settings and turned off her data. I then turned it back on and after 30 seconds or so it said it was connected and everything started working just fine.
The strange part is there are no errors and even when the phone tries to check e-mail, it doesn't report any errors. Now, on my phone when this happened, my HTC Mail app threw a fit because it couldn't connect to the exchange server. Since I could refresh my gmail account and got no errors I thought it was just our exchange server. I signed into my account on my PC (for exchange) and it was in fact working fine. After I rebooted (just this one time as mentioned above) gmail kicked off with new mail and exchange connected fine.
Today, she has told me 3 times now that she went in and reset the connection (turn it off and back on) and a while later it would quit working again. She turns her phone off every night, but for good measure I am having her reboot it now.
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
Click to expand...
Click to collapse
This may be too obvious of an answer, but have you tried using the device self service tool and updating your profile and prl?
CodeMonk said:
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
Click to expand...
Click to collapse
No problem, hope everything works out.
I had the same problem, took it to the sprint store (Waste of time!) and ended up hard resetting it, seems to have fixed the problem. you can hard reset by turning off the phone and then holding down the end, back and home buttons and selecting "clear storage" or "clear user data" (sorry, can't remember the exact wording). It will completely reset the software but it will wipe the data off your phone.
I got her MSL code via the logcat method that was just recently posted and reset her data and also changed her slot index. Although some people say that it is overridden at the tower, I also changed her priority. I updated her PRL as well. Before, it was ringing after I would hear about 3.5 rings, sometimes 4 full rings. Now it's ringing on the second ring. Also, her data was essentially turning off after about 30 minutes. After doing all of the above, she is saying it hasn't stopped working yet.
Thanks for all the suggestions, looks like it might be fixed.
Well it's still not fixed. She has it happen a couple times a day and now my phone is doing it too. It's not happening consistently that I can tell, just seems to randomly stop working.
Also, I'm on Fresh 2.1.2 and I'm getting some really really bad lag. I don't use any custom ringtones, just the ones that came with the phone and sometimes my phone will start to ring and the only way I know is because the vibrate starts. Then a good 3 seconds later I'm still getting a black screen as the phone is trying to tell me who it is.
I will randomly pick up my phone to surf the web too and it won't respond or do anything for like a good 10 - 15 seconds. I open up ES Task Manager and usually one of the mail apps is trying to update with like a 5% - 10% cpu usage, but that's all that has any CPU percentage. I'm not really sure what to try next. I've removed some apps that I don't really use and a couple that I just recently installed just to see if they are the culprit.
I'm using the Launcher Pro Beta too. Maybe that's it?
I've had a similar issue... only happened to me a couple of times since the update though... but I've just been turning "airplane" mode on and then off it turns off the radio and then turns it back on... seems to have worked for me...
again.. for me it's only happened a couple of times since the update to 2.1 so it could be a different issue.
I never thought of airplane mode. Doing what her and I are doing just reconnects data, not turning the radio on and off. I'm going to have her try that next and see if that fixes it. She says that she turns the phone off every night, but maybe she isn't some nights.

2nd EVO to have GPS Reboot Issue

I know there are similar posts about the general issue but not this particular problem so dont waste my time with search suggestions or flaming me!!! My first EVO had light leakage and after the recent update any activation of the GPS caused the phone to randomly restart (the only non stock thing about the phone was I used UnrEVOked one click "root"). I finally asked for a replacement, got it yesterday and received the OTA today. I hard reset the refurb right out of the box just to make sure. I only had basic programs on this replacement (goggles, google voice, myspace, aim, fourquare, pandora, facebook, twitter, and thats about it) and did not restore anything but my old SMS messages. I just started up foursquare and guess what? THE RANDOM REBOOT! Any advice? I doubt it is fourquare or any of the other basic programs so I'm lost!!
When my phone was randomly rebooting due to gps issues, I solved it by doing a factory reset. I too thought at the time that it was related to an app that was currently installed but I reinstalled all my apps afterwards and the problem hasn't occurred again since performing the reset.
Sent from my PC36100 using XDA App
well i did a hard reset on the first and then even did it by the clear storage setting... then got a completely new evo with the same problem after the OTA update
I had to do a factory reset for mine too. The phone was resetting anytime an app was accessing GPS.
The interesting thing was that when I pulled the micro SD card out of the back, the problem was solved. Of course, once I put it back in, it returned. I have no idea what the significance of that is but nevertheless did a factory reset yesterday and so far no more problems with all the same apps reinstalled.
Thanks I removed it, now no GPS issue??? So what could the problem be the card itself or something that reads the card?
I have had random reset issues with my own Evo, and have hard-reset the device twice already to try and solve the issue. The problem returns after a matter of days. I came to the forums hoping to solve the issue, but so far I have only confirmed what others have seen.
Firstly, I run stock with no root.
Accessing Maps, Camera, ShopSavvy, Goggles, all reset the phone immediately. Also accessing apps that have no GPS access (e.g. NYCMate, Newsrob, Flixster) were causing a reset.
Most importantly, once my phone reset the first time, it would not cease until I removed the battery, or until it drained itself of a charge.
Finding this thread may have solved my issues and saved me a trip to the Sprint store for a reconditioned device.
I have been able to replicate the "solution" of removing the MicroSD card. I have also been able to use a second (newly formatted 2GB) card in its stead with no restarts. My thoughts now are to wipe the original card and replace it and see what happens. If this solves my/our problems, that would be fan-flippin-tastic.
Of course, if the problem persists, it is either an issue with the specific card itself (Samsung 8GB) or with the reader on the phone.
My phone reboots a few minutes into a call when GPS is active in Google nav.
Frustrating to say the least.
So, after hard resetting my phone did the same thing after a few days. Then I found this solution and haven't had any issues since. Granted it's only been a few days, but this definitely worked.
1. Call Sprint and have them give you the MSL CODE for your phone.
2. Dial ##GPSCLRX#
3. Enter the MSL code that you recieved from Sprint.
4. Your phone will reboot.
5. After your phone starts up again it should not reboot because of a GPS crash (test it out).
I will warn you that some have reported having an endless boot loop as a result and had to do a hard reset from recovery. So backup your data first if you need to. I did mine without the bootloop.
I also read that ShopSavvy may be the culprit. I removed it from my phone before doing this as well. You may want to try that first. I'll report with an update after a couple weeks if still ok or if the problem returns. Even if it does return, this is a relatively simple fix until Sprint gets something official out (yeah, right).
this did not fix my phone it is still rebooting
what radio are you guys using? have you updated it recently? or still on the old 7.28? just curious cuz this happened to a friends EVO i am in charge of & sprint store appeared to have updated it as their "fix"
drdrewdown said:
what radio are you guys using? have you updated it recently? or still on the old 7.28? just curious cuz this happened to a friends EVO i am in charge of & sprint store appeared to have updated it as their "fix"
Click to expand...
Click to collapse
I'm running: 2.05.00.06.10
For me, I didn't change anything that I remember outside of installing apps(no radio, etc updates) and it just randomly developed the reboot issue. Doesn't seem related to GPS to me.
I got into a reboot loop while emailing pictures today(had to pull the SD card to stop).
I got a reboot today(but not a loop) when surfing the app store
I get most reboots while surfing the web using dolphin
SD card is the culprit?
I am experiencing all these same symptoms, except for the fact that at this point, I have restored the phone to 'factory' settings, as well as formatted the SD Cards mutliple times (on the phone). I have no apps on the phone, except for those that come with the factory reset image.
I simply have the 4G and GPS turned on, and my google account synced. When I try to surf the web for more than 20 minutes or so using the default web browser, the phone starts to reboot.
I'm at my wit's end and now I'm off to Fry's to buy a new SD Card. seems like that worked for at least one person above.... any other fixes, much appreciated...
Took an evo with this issue to sprint and they replaced the phone. After doing all the things that you did to solve the problem, decided it was hardware related. Have not had the issue with the replacement phone yet(1 month).
Sent from my PC36100 using XDA App
My brother's Evo was doint this and I tried the factory reset on it twice. It's off with Best Buy right now, hoping he'll have it back before Christmas. Wish I'd seen this thread first but oh well. I'll try ideas here if it still does it when we get it back.
replacing the phone was the only thing that worked for me but i now have light leakage and a loose screen as well as small dings on my phone. making the switch to tmobile soon. form what i hear they give out new phones not refurbished ones.
allofthepeople said:
Thanks I removed it, now no GPS issue??? So what could the problem be the card itself or something that reads the card?
Click to expand...
Click to collapse
Try re-formatting the card with the Evo itself (not a PC)
Good info in this thead.
Mine seems to be working better. Too short of time to call it fixed.
what I did....
1.pulled the SD card and loaded all contents to my laptop.
2.formatted the SD card in my phone
3. Reset GPS using the ##gpsclrx# - I had to do this 3 times. Using GPS Test, I noticed that the GPS was working then locking up (not causing a reboot). After the 3rd time of resetting, it was working properly.
Before I tried this...my phone was rebooting randomly...but...sometimes every 30 secs or so. It's been up for about an hour now with all radios turned on.

[Q] Error sending/receiving MMS "National access coverage not available."

Hello,
Lately I have been unable to send or receive text messages that contain pictures or videos. The error message is always the same "National access coverage not available."
I called Verizon, on Thursday of last week (1-13), and the technician was unable to figure out the problem. He escalated it to the next level and said that someone would be contacting me in a day or 2. Well it's now Wednesday (1-19) of the following week and so far, nothing!
Has anyone else run into this problem? If so, what's the fix? Any help would be appreciated, especially since Verizon has been no help at all!
I'm using a Moto Droid2 ver, 2.3.2 Rooted and OC'd @ 2.25Ghz
Thanks,
Scott
Dial *228 and update your PRL.
silverfang77 said:
Dial *228 and update your PRL.
Click to expand...
Click to collapse
Thanks for the reply.
Unfortunately, it didn't work. I updated it waited the 15 minutes. When it didn't work I rebooted the phone figuring maybe it needed to be refreshed or something, (long time windows tech, reboot fixes everything!) but still nothing. Just that same message.
I get the exact same error when sending or receiving MMS 50 percent of the time with the first initial try... *228 does not fix this.. verizon cannot fix it either...
OK, got tired of waiting for Verizon to call back. On the phone with 2nd tier support now for about the last hour, so far nothing.
Mine started doing that on mms after using juice defender app and I had to do a factory reset to fix it.
OK, got finished with the Verizon tech, who was very helpful, but we still could not resolve the issue.
She removed and reloaded my data from the server, switched me to another IP address and did a few other behind the scenes things but nothing worked. She suggested doing the factory reset, but I'm ready to give up troubleshooting this issue yet. If all else fails, then I guess I will have no other option.
Since sending MM text's in not a huge part of what I use my phone for, I may just wait for the next release of the software and hope that fixes it.
In the mean time I'll just keep playing with settings and searching Google and the message boards in the hope that someone can come up with a fix that doesn't involve having to wipe it.
rtfield said:
Mine started doing that on mms after using juice defender app and I had to do a factory reset to fix it.
Click to expand...
Click to collapse
I used to use that app, but removed it long before this started happening. I wonder if it left behind some orphan files that are somehow in there wreaking havoc?
Since the problem still existed even running the phone in safe mode, I would think that would not be the case, but anythings possible.
my phone does the same thing with same message... if i try again to download message it will usually come through, but if it happens on outgoing message it will never go through
1250x said:
my phone does the same thing with same message... if i try again to download message it will usually come through, but if it happens on outgoing message it will never go through
Click to expand...
Click to collapse
That's the thing. Since so many people are having the same or similar issue, I just find it hard to believe it's not something on Verizon's side or with their software. This many people screwing up their phone's in the exact same way all around the same time just seem a little suspect to me.
Mine happened 6 months ago. Just reset it and see what happens. All your apps with reinstall by themselves.
rtfield said:
Mine happened 6 months ago. Just reset it and see what happens. All your apps with reinstall by themselves.
Click to expand...
Click to collapse
Yeah, I guess I'm going to have to try something. I want to make a nandroid backup first just to be safe and then I'll give it a shot.
Thanks.
This is great!
So, I just finished the factory reset (which DID fix the problem) and was starting to configure all my custom settings when the Verizon tech I spoke with called me back. She said that she had just spoken to Motorola and they said it was a known problem with their phones! They are not sure what it is yet, but they are working on it. In the mean time, the only thing they can suggest is to reset the phone as a work around!
I asked the Verizon tech if there was any kind of documentation about this that she could send me, but of course there isn't. And there's also nothing on the Motorola site about the error either, at least nothing I could find.
While it doesn't make the situation go away, it does make me feel better knowing what the root of the problem is, sort of. Only problem is, there is no guarantee that it won't happen again.
i turn airplane mode on then off... works for me
Im having the same problem. I even reflashed to stock motorola, still does it. I noticed if i hold down on failed pics or tap download a few times it works. The problem seems to be triggering the data on and off from the send button.
Sent from my LogicPD Zoom2 using XDA App
S.Meezy said:
i turn airplane mode on then off... works for me
Click to expand...
Click to collapse
Yes, I had heard that worked for some people, and I did try that but it still didn't work. Even so, that would only be a work around and not really fixing the issue.
V.A.T.Juice said:
Im having the same problem. I even reflashed to stock motorola, still does it. I noticed if i hold down on failed pics or tap download a few times it works. The problem seems to be triggering the data on and off from the send button.
Sent from my LogicPD Zoom2 using XDA App
Click to expand...
Click to collapse
Interesting, since I did the factory rest I haven't had a problem. If it happens again, I'll be sure to check that.

Anybody else getting random reboots?

So this started happening only 2 days after getting my G2. Basically my phone reboots randomly whenever I unlock the lock screen. It doesn't happen every time, but it happens often enough that it really bugs me and I'm considering factory reset, but I dont want to lose my info and have the reboots still continue
alexdagreat said:
So this started happening only 2 days after getting my G2. Basically my phone reboots randomly whenever I unlock the lock screen. It doesn't happen every time, but it happens often enough that it really bugs me and I'm considering factory reset, but I dont want to lose my info and have the reboots still continue
Click to expand...
Click to collapse
Not a single one in 10 days. Are you rooted?
I am too
alexdagreat said:
So this started happening only 2 days after getting my G2. Basically my phone reboots randomly whenever I unlock the lock screen. It doesn't happen every time, but it happens often enough that it really bugs me and I'm considering factory reset, but I dont want to lose my info and have the reboots still continue
Click to expand...
Click to collapse
**Yes I am also getting random reboots when unlocking the screen. At first I thought it had to do with the lock screen type I used or the lock screen pattern but it is still happening now that I'm using a pin to unlock my phone. I am completely stock and got the phone the day it came out.
The reboot happened a couple times within a few minutes and seems very random upon unlocking the screen. If others are experiencing this I highly suggest posting here.
I came from the LG G2X and that phone had a similar issue involving random reboots but was definitely fixed by LG eventually. My Asus Transformer Prime had a random reboot issue as well and eventually fixed.
reaton33 said:
**Yes I am also getting random reboots when unlocking the screen. At first I thought it had to do with the lock screen type I used or the lock screen pattern but it is still happening now that I'm using a pin to unlock my phone. I am completely stock and got the phone the day it came out.
The reboot happened a couple times within a few minutes and seems very random upon unlocking the screen. If others are experiencing this I highly suggest posting here.
I came from the LG G2X and that phone had a similar issue involving random reboots but was definitely fixed by LG eventually. My Asus Transformer Prime had a random reboot issue as well and eventually fixed.
Click to expand...
Click to collapse
Got my G2 5 days ago and have had at least 3 random reboots or shut off reboots the the last three days.
Today 4 times reboot when unlocking with Code unlock.
Actually considering returning the product.
did you try uninstalling some of the stuff you installed? One by one?
Did you try factory reset?
Stock everything?
bachera said:
did you try uninstalling some of the stuff you installed? One by one?
Did you try factory reset?
Stock everything?
Click to expand...
Click to collapse
I don't really have anything crazy intensive on my phone but it's worth a shot.
As of today I have had several reboots when unlocking the screen. This occurs whether I have the lock screen active or not.
I am considering returning the phone too if this keeps happening. I'm absolutely sick and tired of defects/bugs (whatever you want to call them) like these plaguing my devices.
all it takes is bad install of apps, wacked permissions and what have you.
Eliminate all software possibilities before you blame your phone m8 .
nope completely stock
this just started happening to me today, no idea why... I haven't installed any new apps lately. is it a problem with my phone? you think swapping it out will fix the problem?
alexdagreat said:
nope completely stock
Click to expand...
Click to collapse
lol factory reset and wait few hours, dont restore backups and stuff, that eliminates about everything!
whats left, bad rom, but at that point warrantee
I have stock lg g2 doing same thing. A hard reset didn't work and I have only basic apps that came on phone. However I have been able to turn off lock screen and so far no reboots (yet). T-Mobile has given me a runaround about getting it replaced. Still inside my buyers remorse,I have finally gotten a supervisor to give me a new phone. Tmobile supervisor confirmed lg g2 having a lot of issues. So that said I'm saying goodbye to lg g2, going with something else. Tmobile finally took care of me after being on hold for 5hrs and talking to countless people! Lg g2 has issues but T-Mobile has major issues and that's being really polite!!!
Sent from my LG-D801 using xda app-developers app
i exchanged it
i went in to tmobile last night to exchange my phone. it took two hours because of a some $1.12 price difference but they eventually got it to work with some trickery. i'm a very patient person anyway.
literally while i was typing this response i was going to say i didn't have the random reboot but JUST F'ING NOW it happened again. I'm immediately doing a factory reset and UNFORTUNATELY and using the phone without instalilng a damn thing. hopefully i can get some idea of what the problem is before my 14 day return window is up or else this phone is going back as much as i hate to say it.
I had a similar problem with my phone while trying to unlock it. Once it started rebooting, it would go into an almost endless cycle of reboots. Sometimes as much as 20 reboots in a row.
I had tmobile exchange the phone for me. No issues since with the replacement. I do definitely think there is a bad batch of G2s out there.
mikea3000 said:
I had a similar problem with my phone while trying to unlock it. Once it started rebooting, it would go into an almost endless cycle of reboots. Sometimes as much as 20 reboots in a row.
I had tmobile exchange the phone for me. No issues since with the replacement. I do definitely think there is a bad batch of G2s out there.
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Let me start off by saying I'm a jeweler and am used to looking for stress cracks developing inside of stones, well I found this issue with 2 LG G2s.
I am on my third G2, not because of rebooting but because the sapphire glass that covers the camera starts developing micro cracks running across the lense, has happened twice now, I had it in one of those windowed cases, they suck don't bother, no protection. Anyways, had this issue with the transformer tf201, microcracks develop along edge, then bang, giant crack from corner to corner, no mis use needed, was just bad design. These microcracks are all internal, no breaking the surface.
The way you find them is get light to reflect off of the glass covering the camera, now slowly roll the phone side to side and back and forth, now look for lines reflecting light back at you. If you see those exchange the phone, they will eventually grow, like a windshield crack, and feacture ruining the camera optics.
Hope no one else has this issue, oh and this third LG G2 came with the Isis sim in the box, unlike my first 2, I'm in chicago.
VZW
Clean Rom 1.0. No problems or reboots. I have had the phone for about 2 weeks.
Picked up the phone day 1, no issues at all. Fantastic device!
The recent update to gmail was the culprit for me. I started getting the reboots immediately after the update. I uninstalled updates in app settings this morning and haven't gotten a reboot in 12 hours. Maybe it's an issue with the gmail lockscreeen widget after the update? I'm on the verizon g2.
same rebooting issue here for my TMO version. thought it was my lockscreen widget from nils, but then it consisted after i took it off, and still consisted after i factory reset it. so I exchanged the device and got a new one.. same day I got it, it started rebooting again. thinking about just returning but its such a good phone, sad if it has to come down to it.
Simple as this. Random 'reboots are bad. If it's uprooted, exchange it. If it's rooted, use a diff Rom or figure out what you did. One random reboot is enough for me to go ape **** lol. My gnexus did it once and I was back at the store that day.
Sent from my VS980 4G using xda app-developers app
update
quick update. since exchanging the G2 for another G2 I have not had any random reboots. I did take into account the advice from a previous post on this topic that his gmail update may been the catalyst for the reboots. I waited to update gmail until a few minutes ago so we'll see how it goes.

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