I set my phone to show "My Info" when the phone is on sleep mode but it just froze. I can't get access to the phone at all to change the setting back even the touch screen also is not working. I touch the Start button but nothing happen also. It's absolutely frozen. It just shows "My Info" and that's it. Please, please help me. Thanx guys!!
Take the battery out
To alleviate the isssue, flash a stock rom or use the mtty tool.
azfiqs said:
I set my phone to show "My Info" when the phone is on sleep mode but it just froze. I can't get access to the phone at all to change the setting back even the touch screen also is not working. I touch the Start button but nothing happen also. It's absolutely frozen. It just shows "My Info" and that's it. Please, please help me. Thanx guys!!
Click to expand...
Click to collapse
why don't you try the reset button under the battery cover
Mine has a similar issue.
When booting it just freezes at the white screen with the green HTC.
Nothing helps Hard Reset, flashing rom.
Looks like it lost the rom (settings) entirely.
It is now with HTC for repair, but I can't wait to get it back ;-)
Tons of issues with this phone, but my love for it is just a bit bigger than the hate.
Related
I am a bit of a newbie...
My device was working perfectly. THen I started up AIM this morning and it froze. I reset it, but now when it powers up, it is frozen, nothing works or happens. If I call the device the phone doesn't even ring. NO clue how to fix it and any info would be much appreciated.
Thats very strange. Try pulling out the battery and let it sit for about a minute or 2. If that doesnt work, then try to return it for a new one. If you somehow get into the start menu, go to settings and then the system tab. Click on "Clear Storage" witch will reset the device back to the way it was when you first took it out of the box. Yes, you will loose all info stored in the PDA but its better than not being able to use it at all. But this does tend to fix 80% of problems.
I had a similar problem today... I installed netframework and after that it stop responding.... the only working thing is the power button and when I press it the only thing I can do with the stylus is select yes or not... other then that wherever I type it does nothing!!! have you solve it?
Read this man... http://forum.xda-developers.com/showthread.php?p=1026999&posted=1#post1026999
I went to do a defrag with Pocket Mechanics and it was supposed to restart in safe mode and defrag. But it only starts up in safe mode to the windows screen and stays there. Now I can't go anywhere else. Any ideas??? Thanks.
ThaiM said:
I went to do a defrag with Pocket Mechanics and it was supposed to restart in safe mode and defrag. But it only starts up in safe mode to the windows screen and stays there. Now I can't go anywhere else. Any ideas??? Thanks.
Click to expand...
Click to collapse
What version of PM are you running? I had this problem with 2.43 and I don't remember exactly how I got out of the situation. I seem to remember that PM creates a shortcut in \WINDOWS that is called from \WINDOWS\StartUp on restart. When I manually ran this shortcut, the situation was fixed on the next restart.
There have been several new versions since 2.43. There was at least 2.44 and 2.45, now I see there is a 2.50. It seems Anton has been so busy putting out new releases that he hasn't been able to keep up with the change logs, so I can't tell if this issue has been fixed. You may want to load the latest version and see if that helps. If not, send Anton a help request via his website www.wizcode.com, I am sure he will tell you how to fix it.
Note that all safe mode really does is disable your Today Screen items. Other than that, your device is still pretty much fully functional.
John
It's 2.45.
And it starts up to the "Windows Mobile" blue screen and just stays there. Nothing happens and I can't even do a soft reset or anything. Nothing. Active Sync can't connect to it so I can't execute anything. The only way is to take the battery out and then it just goes right back to this screen.
During startup, is there a key or something I can hold down to select a boot up option?
ThaiM said:
It's 2.45.
And it starts up to the "Windows Mobile" blue screen and just stays there. Nothing happens and I can't even do a soft reset or anything. Nothing. Active Sync can't connect to it so I can't execute anything. The only way is to take the battery out and then it just goes right back to this screen.
During startup, is there a key or something I can hold down to select a boot up option?
Click to expand...
Click to collapse
I assume you are trying to avoid a hard reset, as that would be the easiest option (and maybe the only one).
Before installing software I recommend a full backup program as your first ever purchase. These problems would cease to be problems as a hard reset can be followed by a full re-install of all your settings/programmes. I use SPB backup.
Mike
Yes, I'm trying to avoid a hard reset. And even then, I hope it works.
ThaiM said:
It's 2.45.
And it starts up to the "Windows Mobile" blue screen and just stays there. Nothing happens and I can't even do a soft reset or anything. Nothing. Active Sync can't connect to it so I can't execute anything. The only way is to take the battery out and then it just goes right back to this screen.
During startup, is there a key or something I can hold down to select a boot up option?
Click to expand...
Click to collapse
OK, this is not what I was experiencing with 2.43. I think you need to contact Anton for help. I agree with Mike Channon's suggestion, one of the first programs I bought when I switched over to Pocket PC was Spb Backup, and it has saved me several times.
John
Hey guys I fell asleep with my phone on my stomach while charging, i woke up and moved and obviously unaware, my phone dropped onto the floor.
Now it won't start, all I get is the "Smart Mobility" screen, then my rom version and radio shows up on the bottom right, but then the screen stays lit with black.
EDIT: I've tried taking the battery out for about 5 minutes, resetted the phone, left it on for over an hour, but it still isnt starting.
still havent managed to get it starting:
The device is unable to boot because either you have turned off the device incorrectly or tried to install an application from untrusted source. Press Volume Up to reset your device or press any other button to cancel.
This operation will delete all your personal data and restore the device to it's factory default settings.
pressed volume up, nothing happened, so i took the battery out reinserted now its doing what i said it was in first post.
Pankeezy said:
still havent managed to get it starting:
The device is unable to boot because either you have turned off the device incorrectly or tried to install an application from untrusted source. Press Volume Up to reset your device or press any other button to cancel.
This operation will delete all your personal data and restore the device to it's factory default settings.
pressed volume up, nothing happened, so i took the battery out reinserted now its doing what i said it was in first post.
Click to expand...
Click to collapse
You need Repair Service
what kind of repair are we talking about?
Pankeezy said:
what kind of repair are we talking about?
Click to expand...
Click to collapse
So you say that your device Brake when you drop it on the floor this mean its not a software problem and even if you flash a Stock ROM etc or do any procedure like HR or Task29 will not help you..
You need to go to Repair Service to chek it out what is broken inside the device.
Heyy tsalta, thanks for the help BUT MY PHONE IS BACK TO LIFE!! it eventually started up and everything is back to normal!
this is why i love htc.
thanks again.
***mods delete.***
Thread closed by request
Hi everyone, I got my desireZ back in November and it has been working perfect ever since, i have it rooted using VISIONary and everything was perfect until today. The phone was in my pocket and i was lsning to music, i looked at my phone and all i saw was a white line going from the top of the screen to the bottom, i pressed the power button to turn of the screen, then i pressed it again and now all I see is a black screen with the back light on.
I have tried to soft reset the phone, took out the battery sim card and left the phone for a while, came back turned it on and still the same thing black screen with the back light on... The touch screen works fine i still hear the phone receiving txt msges and emails, i can even receive phone calls, and answer them by sliding my finger across the screen like usual.
I am trying to do a hard reset of the phone but i can't do that cause even when i turn on the phone while holding the volume down key i still dont see anything on the screen
any help would be appreciated.
EDIT - after trying to open the keyboard a couple of times, now the screen turns on white... when i press the power button to turn of the screen and turn it back i see a fading effect where the screen slowly turn on from left to right (fades from black to white) and then stays white till i press the power button again....
Since i have rooted my phone, i dont belive i can take it to bell to fix it the way it is... and since i can't see the screen to perform a hard reset to remove the root (i dont have s-off) ... does anyone know of another method for doing this? maybe with connecting to a computer?
awsrasool said:
Since i have rooted my phone, i dont belive i can take it to bell to fix it the way it is... and since i can't see the screen to perform a hard reset to remove the root (i dont have s-off) ... does anyone know of another method for doing this? maybe with connecting to a computer?
Click to expand...
Click to collapse
There is another thread on the forums about someone having the same issue. I believe there is a solution using adb on your PC to connect to the phone.
Not sure how 'tight' your service provider is, but if the screen is dead, and you are still under your warranty period, they may simply swap the device for you after doing some 'basic' tests and dump it into the bucket that goes back to the factory for refurb. The fact that it is rooted won't be discovered until much later, if ever, so it may not be an issue.
Good luck!
gbarayah said:
There is another thread on the forums about someone having the same issue. I believe there is a solution using adb on your PC to connect to the phone.
Click to expand...
Click to collapse
Any idea on the location of this thread, can't find it anywhere.
I am suffering the exact symptoms as the OP with my Desire Z which is rooted with visionary rom flashed - I would really like to know how to use adb to resolve this !
Cheers,
Ste
http://forum.xda-developers.com/showthread.php?t=898486&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=864948&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=843578&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=844795&highlight=blank+screen
http://forum.xda-developers.com/showthread.php?t=821229&highlight=blank+screen
..... Aint read none of em myself,.... Good luck. If you find some to be of use, report back for the others. Peace
Cheers mate, will have a good look tonight
Hello you all
I've got a strange problem with my HDmini :
Sometimes, the screen stops responding !
I can touch any button, the screen in any place, nothing happens.
I only have to remove the battery ( because thre is no reset ).
After strated again, when PIN code is asked, if a tap on "3" for exemple, it is like if i have tapped on "6" ; if i tap on "erase", i see "cancel" highlighted !
And after a few minutes, everything becomes normal again.
An idea ?
Did you install any cab or custom settings?
Yes, i'm using throttlelauncher with WP7 theme but when the screen is stuck, i have two choices :
Remove the battery to start again, without throttlelauncher started .
Restart the HTC with Mymobiler if the HDmini is connected.
At the end, the problem stays on.
I only have to wait for some time and then the touchscreen works again... by itself !
I haven't tried Throttlelauncher yet. I don't know if that can be the possible culprit.
Bart3385
For example, yesterday and today everything was OK and 5 minutes ago, the screen has stuck again !
Nothing possible to do on the screen neither with the 5 keys at the bottom !
I have to connect the HDmini to the PC and reboot it with my mobiler;
then i can use the screen interface.
It seems that the problem is the touch screen !
francois64 said:
Bart3385
For example, yesterday and today everything was OK and 5 minutes ago, the screen has stuck again !
Nothing possible to do on the screen neither with the 5 keys at the bottom !
I have to connect the HDmini to the PC and reboot it with my mobiler;
then i can use the screen interface.
It seems that the problem is the touch screen !
Click to expand...
Click to collapse
Try to ask for a new device (if it's still under warranty )
bart3385 said:
I haven't tried Throttlelauncher yet. I don't know if that can be the possible culprit.
Click to expand...
Click to collapse
Maybe your device is blocking so hard that your keys and screen both don't work anymore. I have had that too once Maybe Trottle causes this?
Madmatt
The problem is to be sure that a software is the problem origin; before i ask for the PDA to be replaced by my operator.
Try to do hard reset. Install only the basic stuff. (Minus Throttlelauncher.) See if the phone goes back to normal.
_Madmatt said:
Try to ask for a new device (if it's still under warranty )
Click to expand...
Click to collapse
That's a possible option.
Somehow, i'm not allowed to make that kind of suggestion anymore. Someone keeps on following me and make a mockery whenever i mention anything like that.
Anyway, try to check software problem first. As i first did on my own device. Before i've ascertained it is defective hardware.
francois64 said:
Hello you all
I've got a strange problem with my HDmini :
Sometimes, the screen stops responding !
I can touch any button, the screen in any place, nothing happens.
I only have to remove the battery ( because thre is no reset ).
After strated again, when PIN code is asked, if a tap on "3" for exemple, it is like if i have tapped on "6" ; if i tap on "erase", i see "cancel" highlighted !
And after a few minutes, everything becomes normal again.
An idea ?
Click to expand...
Click to collapse
It is normal, sometimes, it doesn't respond, lame htc hd mini. I have this problem long ago.
Thank's for your suggestions.
Today, the phone is completly stuck.
That's why i don't think it is a software problem.
I can' even entry the PIN code.
i've tried a Hard reset, to flash back to Original Rom = nothing more.
So i've asked Orange for an exchange under garanty...
That's a good move.
In some areas, a high percentage of units need replacement.