Hi,
I've been searching for hours but cannot find information on this topic, which doesn't fill me with hope.
Yesterday my x1 froze when trying to send a text. I managed to get back to the today screen and end the messaging task but I could not access this again. So i restarted my phone, but now it only gets as far as the sony ericsson logo, and freezes. I can only remove the battery or hit the soft reset switch under the cover.
I have tried leaving it off, leaving it on, starting without the sim card, without the memory card, even going as far as the hard reset option screen then cancelling hoping to kick it into action.
When connected to my pc while off, my pc detected it and installed some drivers, but activesync cannot connect to the phone.
I can get into the update mode by holding the volume down button, and it appears i can update the software through the sony ericsson service, but I will lose all contact, calendar, etc. data.
My other option is a hard reset, also losing important contact info. For some insane reason, while I backed up everything when transferring data from my old phone to this one, I never got round to setting up a regular backup from this one. A mistake I will not be repeating soon.
Is there any way I can get the data from the phone? It seems to start up to a point, as well as is able to update the software so I assume it is possible to download the data from the phone somehow?
Failing that, if I do a hard reset or update the software, then is there any way to retrieve the lost contact information?
Any help would be much appreciated.
Have you stored all contact info onto your phone, what about your sim contacts are stored onto sim by default i think so an update or a hard reset will not make any difference at the info will just be read from the sim.
I've had exactly this problem too when I turned on WLAN once. Phone blocked, after reboot it stays at the logo. I've spent 5 desperate hours trying to rescue it but I failed. Hardresetted. No idea why this is happening or how to solve the problem; just blame Sony Ericsson, they're ****ers.
Thanks for the replies, sadly the info is not on the sim. In order to organise the contact list I transferred them all to the handset and then deleted them off the sim in order to not show duplicates. Could not find a way to do that without deleting them.
Related
I just got back from Dubai this morning, and I recieved my first call from the plane. Fine, it worked.... but then...
disaster struck!
The phone has the "no signal" message when I click on the reception icon. I've tried to click the "turn phone off" button but nothing works...
I can't get into the phone settings in the start menu to change networks...
I'm trying to back-up to SD to do a hard reset, but the phone re-boots itself every 4 minutes! The device is also very slow in responding to the commands. E.G. when I place my phone code it takes 3 seconds just to type in the number... strange! I have 48 / 64 MB free in memory and a 256 MB SD card...
I can't connect to activesync because the decive is not being recognized. So I can't transfer anything through the USB... it's gotta be some kind of manual un-locking from the phone itself...
I took out the sim card and am using a crappy nokia until I get this deal fixed.
I searched the forum for possible solutions and some came close, but none popped the cherry...
Have any of you experienced this specific situation? Is there anything I can do to recover my data before hard-reseting the Qtek? I made about 30 new contacts on the recent trip and was going to sync when I got home from the airport... but the 1010 keeps passing out on me!! It's like giving a date a full bottle of Crystal Champange before hitting the bedroom... Sucks!
All my appoinments are on the phone for tomorrow.. it's 2:11AM if anyone can get back soon with instructions or any previous posting, please let me know.. E-mail me... SOMEBODY SAVE MY SOUL!!
HELP!
sorry to hear about ur problem, must be awful
I dunno if any one can save ur soul, but if worst comes to worst, Ill buy ur soul off of u, just gimmie a good price
thanx, an good luck
Does the phone reboot even if plugged into the power? Also have you tried a soft reset with the sd card removed?
try also to remove the SIM or try another one. some of them are faulty.
I had a similar but less traumactic problem in the phone part wouldn't work at all. Turned out that error messages can be saved on the sim card and block functions. Removing and re inserting the sim is enough to clear the block in my case.
Good luck.
I had a similar but less traumactic problem in the phone part wouldn't work at all. Turned out that error messages can be saved on the sim card and block functions. Removing and re inserting the sim is enough to clear the block in my case.
Good luck.
Hi,
I've spent 5 hours reading this site and others and can't find an answer...
I'm in real trouble... My completely unmodified M3100 went odd last night - wouldn't load contacts, calendar or go into the phone application, then after a couple of reboots, it won't even boot up now. It gets as far as the Orange splash screen, displays some version numbers, those disappear, then it sits there on the Orange screen for ever.
I've tried leaving the battery out over night, I've tried leaving it on the Orange screen for ages - no joy.
The only thing I haven't tried is a hard reset, because I need to get the data off there if at all possible, since it hasn't been sync'd for about 4 months. Silly I know and I was thinking I should do it the other day, but never got round to it.
The only thing which seems to function ok is the bootloader. Is there any way at all of either retrieving calendar and contacts data (at a minimum) or re-flashing just the OS portion of the ROM, leaving the user data intact?
Any help would be much appreciated - I'm having kittens here!!
Cheers,
Richard Wright
not to sure but..
have you connected it via usb when you're stuck on the loading screen and in bootloader mode to see if you can retrieve data?
i doubt you will be able to but its worth a try...
if not then i doubt there would be a way to be honest
Yeah, got it plugged in now. I can talk to the device using MTTY etc. when in bootloader mode. I just wondered if there was any way to dump the data.
I looked at the PB+KITL method but unfortunately my device doesn't seem to support KITL so that's a non-starter
when you conected the device to the computer didn'y you sync contacts and all the other info via activesync?if there is no other way of geting it to boot into software try upgrading software that doesn't make a hard reset...that way all data will remain on the device...hope this helps
No, the last time I actually connected to it and sync'd was back in December
What upgrading software do you suggest which doesn't make a hard reset? I was wondering whether the OS has just got corrupted and re-flashing that part would fix it.
that's exactly what i'm saying...make a software upgrade...that will make your device boot into the operating sistem...but without formating the device...ask the "high ranked" people on this site to give you a ftp link where you can dawnload a software upgrade without formating the device...remember....think twice and analize 1000 time what you are doing and go through the steps they indicate exactly otherwise you can lose not only the data on the device but the device itself...anyway don't weep...there are solutions
Any high ranking members out there able to help?!? Please!!
WrightClick,
I'm not sure what xardas is suggesting but if it is to reinstall the OS rom then, as far as I am aware, you will definitely lose your data because installing the new OS rom is in effect a hard reset.
Someone with a bit more knowledge will come along in a minute and offer advice on how to get your data off. You may need to resign yourself to the fact that it may be lost though. Hard lesson to learn.
WB
I am 99% sure there is no simple way of retrieving your DATA. You could try PMing Olipro/Cmonex for a final definitive answer as they knows more about the inward working than most.
Evening all,
My phone has not been working since Sunday night, the screen and buttons are completely unresponsive. I recently put a password on the phone and when I turn it on it gets this far and I cannot enter anything to get any further.
I think a replacement handset is in order (this should be no problem) but my concern is getting a backup of the phone before I do. I've got backup software installed on it and want at the very least my contacts and recent text inbox details.
When I plug it in to the PC it tries to go to the "Disk Drive" option (I can't see this on screen but I know it is) so I can't do anything to make it use activesync.
Anybody have any ideas for me to backup the phone without being able to get into it?
(Sorry for the long-ish post)
You can try to remove your memory card thus forcing the phone to connect through ActiveSync when you plug it in.
NiGhTTraX said:
You can try to remove your memory card thus forcing the phone to connect through ActiveSync when you plug it in.
Click to expand...
Click to collapse
Thanks for the reply.
Yea, I've taken the memory card out but it didn't seem to make a difference, stumped me a bit. My phone is on the "incorrect password" attempt screen now (I haven't been able to attempt entering a password) and I think I need to get past this for it to allow me the option to go into ActiveSync.
Hello!
I'm new here and I was looking through several pages and topics but couldn't find a solution to my problem.
My touchscreen isn't usable anymore. It seems completely undamaged but I can't press anything anymore. I did a soft reset, without SIM card, with SIM card, without "SD?"card, with "SD?" card, etc... Nothing worked. I plan to do a Hard reset and if that doesn't work I have to contact my retailer. I cannot backup my data (Adresses, numbers, etc) because last time I connected the phone to the PC I choose "work as a storage device" and as my touchscreen isn't working I cannot choose the option "use ActiveSync" anymore...
Now I need a way to backup my data - somehow! I downloaded MyMobiler cause I've found a topic here with the similar problem where this was recommended. But this program also uses an ActiveSync connection. I hope to get the download link for "PocketController" but I doubt that it will be useful in my case. I could send the phone to the retailer and they would do the hardreset for me. They could try to recover as much data as possible. They said it would cost something like 20 bucks. My problem is that I'm not sure that all the data on the phone is allowed to have (like i.e. TomTomNavigator cracked and stuff like that). So I don't really want these guys to see all the data they recover...
I'm really desperate and need help. Please.
Thank you in advance
Pete
Hi
As you have "work as a storage device" on your phone can you see mobile device in your pc root when connected ?
r
Andrew
Yes! I can see the mobile device on my pcroot. I can see it as "mobile device" with the symbol of a cellphone. And I can see the "SD?"-Card as a storage device... when I click on the phone-symbol it opens another window but nothing's there.
I can open the storage device and there's everything in it that is on my SD Card but no adresses, numbers, etc.
Yes testing I can only see my SD card unfortunately you need Active Sync to see your device on your pc
Going to have another search because i am sure I have seen a solution posted.
r
Andrew
Yes that would be great. I'm searching all the time, but I can't find anything that could help me....
It seems that it's very hard to find a way to backup data without ActiveSync...
Eagerly waiting
Pete
Pete
I have searched and had no luck.
It maybe worth addressing the screen problem again.
Several people have suggested taking the battery out for a day and even putting the phone in the freezer for 15 minutes.
Don't laugh the freezer trick worked for me !
Just be sure to wrap in tissue etc. to dry the the condensation out when removing.
r
Andrew
Hi sorry to doble post, and to bring back this old thread.
did you manage to backup your contacts?
i have the exact same problem.
screen unresponsive for the 3d time...
last use with the computer was a storage device.. so no way to choose active sync...
any help is welcomed..
just remove your microSD and next time you connect to the PC the phone will automatically select activesync.
Thanks for the quick reply!
I am going to try that on the computer i use to backup regulary as soon i am home.
one extra dumb question.. once i have the sync done.. how to put that on an android phone?
is there going to be a particular file to grab or ..it is going to be like hell hehehe.
I will google it for the answer also, jsut in case
I had put a pattern lock on my HTC HD2 but my phone went dead and after I put it in charge and turned it on the phone won't accept the right password like it doesn't recognize it ... so now im locked outta my phone . I know how to do a factory reset , but i dont wanna erase everything ..
I heard a whole bunch of stuffs and people everywhere be saying that they haven't heard any other way then the master reset to unlock the phone so I was wondering is there any other way I can unlock the phone without having to do a master reset cause I haven't backing up my datas on the phone yet and since it's locked now it doen't even allow me now to do any kind of synchronization on my pc. So since yall are the experts on that matter please help me cause I'm afraid of losing all my informations on the phone and it has been about two weeks now since I put the phone on a corner somewhere unuseful and waiting for an answer.
thanks already guys !
Unfortunately, there is no way out other than a reset. Sucks to hear I know. However, yank the SD card out first, at least you wont lose anything that's on that.
Going forward, you can use the built in Microsoft MyPhone to sync backups to your live account. Or any other number of backup software that's out there. You can also set your phone and video to save to the SD card.
Sorry man, it's the most frustrating thing about this phone.
Yea that is so frustrating ... but is there any way that I can back up my datas before i perform that master reset cause I have never back them up before and everything is saved on the phone even my contacts cause as the phone locked right now it seems impossible to me to do anything at all. Anytime I'm trying to synchronize the datas on my pc it won't let me and said "your phone is locked authenticate your phone first". So is there any way out ?
spencarter23 said:
Yea that is so frustrating ... but is there any way that I can back up my datas before i perform that master reset cause I have never back them up before and everything is saved on the phone even my contacts cause as the phone locked right now it seems impossible to me to do anything at all. Anytime I'm trying to synchronize the datas on my pc it won't let me and said "your phone is locked authenticate your phone first". So is there any way out ?
Click to expand...
Click to collapse
Unfortunately that's one of the bugs, that the lock screen will no longer function correctly, you won't be able to get in, ever, sorry
i think i know why it happens, at least for me...
seems whenever i install certain cabs, then uninstall them, this happens. most recently has been a swype cab i found off here, was the latest version for t-mobile hd2s. it installed fine and worked fine, but when i removed it, it caused the issue. i reformatted and only installed that cab, setup a pin, rebooted, worked, uninstalled the swype cab, rebooted, broke-wouldn't take the pin.
so maybe it has something to do with using non stock roms and using different kinds of cabs or something...
Just happened to me last week due to a forced server exchange policy.
Hard reset is it. Confirmed by HTC.
Known bug with no fix on the way it seems.
same happended to me...and still looking to fix it
i already did the reset they told not to put a password on my phone
so im lookin if they find a fix so i can use password