Backup with potential damaged digitizer - Touch HD General

Evening all,
My phone has not been working since Sunday night, the screen and buttons are completely unresponsive. I recently put a password on the phone and when I turn it on it gets this far and I cannot enter anything to get any further.
I think a replacement handset is in order (this should be no problem) but my concern is getting a backup of the phone before I do. I've got backup software installed on it and want at the very least my contacts and recent text inbox details.
When I plug it in to the PC it tries to go to the "Disk Drive" option (I can't see this on screen but I know it is) so I can't do anything to make it use activesync.
Anybody have any ideas for me to backup the phone without being able to get into it?
(Sorry for the long-ish post)

You can try to remove your memory card thus forcing the phone to connect through ActiveSync when you plug it in.

NiGhTTraX said:
You can try to remove your memory card thus forcing the phone to connect through ActiveSync when you plug it in.
Click to expand...
Click to collapse
Thanks for the reply.
Yea, I've taken the memory card out but it didn't seem to make a difference, stumped me a bit. My phone is on the "incorrect password" attempt screen now (I haven't been able to attempt entering a password) and I think I need to get past this for it to allow me the option to go into ActiveSync.

Related

Dead wiz-200 need pimbackup help

Hey guys,
i have a dead i-mate k-jam/wiz 200.
Until about 6 months ago i didn't know i could have soo much fun modding my phone, then a friend forwarded me here. within 20 minutes i had my spl unlocked and was modding away, best thing i ever did with a phone.
Now, my wizard is dead and i had to purchase (god forsake it a nokia 6121 classic), yes you have full permission to shoot me for a fairly un moddable phone however, it lights up and makes phone calls while i drool at the HTC diamond...
my main question is i have everything backed up on mini-sd from the wizard and would like to know is there a dedicated PC only program (like pimbackup) that i can use to retrieve the data, i have almost 200 contacts i can't retrieve plus some sms messages i DO need and hope their is a PC based software that does the same as PIM backup does for the phone?
does anyone know of a dedicated PC software that can handle the work?
Well lemme ask you this, how is your Wizard dead? Does it not boot? Not charge? Not turn on etc..? And what did you do to get it to the way that it is...it may be reversable with the proper steps.
If you can't connect it to something (be it GPRS, WiFi, or ActiveSync), you can't retrieve data from it, that's pretty much going to be the end of that story, unless someone can point out a test bed you could plug an unpowered phone into and retrieve data with.
This is why you should always:
Back up important contact numbers to your SIM card, so you can switch phones on the fly without losing contact info
Sync your phone and duplicate your contact lists with Outlook (or you can try Thunderbird/Finchsync), so you can recover after a critical failure
try not to brick your phone
Still confused...
ashasaur said:
Well lemme ask you this, how is your Wizard dead? Does it not boot? Not charge? Not turn on etc..? And what did you do to get it to the way that it is...it may be reversable with the proper steps.
Click to expand...
Click to collapse
To be exact for about 4 days it would power on but after around 1-2 minutes it would fade to white on the screen, i somewhat suspect water damage, but i have been careful with the device.
Never modded something i was at least unsure of. now even if i try charging it doesn't work, even with a replacement battery i tried. It shouldn't be the rom cos i haven't had problems other than the usual you get with a few weeks use.
hasn't been overclocked (although i have been extremely curious about O/C'ing a phone )
Miss my k-jam
Myrddin Wyllt said:
If you can't connect it to something (be it GPRS, WiFi, or ActiveSync), you can't retrieve data from it, that's pretty much going to be the end of that story, unless someone can point out a test bed you could plug an unpowered phone into and retrieve data with.
This is why you should always:
Back up important contact numbers to your SIM card, so you can switch phones on the fly without losing contact info
Sync your phone and duplicate your contact lists with Outlook (or you can try Thunderbird/Finchsync), so you can recover after a critical failure
try not to brick your phone
Click to expand...
Click to collapse
Sadly i only have a mini usb cord to use as charger so it narrows possible fault finding options down
i still have the data on mini-sd but now-days nowhere has SD capability and i backed up to PIM backup regurlaly.
Always synched it (with the company i was working for, since then they've deleted the profile for reserve space )
would push the boundaries but nothing that *should* brick the phone itself..
for a while it would power on, get to the windows 6.1 splash screen, boot then just randomly fade to white..
only thing i can put it down to is weather damage..but even then?!
any way i can retrieve the data from a pim backup file?? (that's on the SD card itself?)
2 years later...
Well I fixed the unit finally.
Seems that the battery went completely flat and wouldn't charge which i resolved by splicing a USB cable and attaching to the battery itself.
Now that the phone charges i can't connect to PC in Win 7 x64, XP etc. i think my soldering job on the mini USB port is to blame.
The rom i previously had loaded crashes (fade to white then restart) whenever i open the text messages menu regardless of how many messages may be stored etc.
What i'm hoping to do is flash an old official rom, trial for a few days then re flash a new rom, is it possible to flash directly from an SD card?
The information i've found so far is rather vague and from what i could find says you need to run mtty and winhex but that's where it ended.
Anyone else attempted the SD card method?
Device info:
Rom's a TNT based one WM 6.1.0.0 (don't have original RUU anymore so don't remember specifics)
G3 Wizard
IPL - 3.08
SPL - 3.08
GSM - 02.19.11

How to backup data without ActiveSync and TouchScreen?

Hello!
I'm new here and I was looking through several pages and topics but couldn't find a solution to my problem.
My touchscreen isn't usable anymore. It seems completely undamaged but I can't press anything anymore. I did a soft reset, without SIM card, with SIM card, without "SD?"card, with "SD?" card, etc... Nothing worked. I plan to do a Hard reset and if that doesn't work I have to contact my retailer. I cannot backup my data (Adresses, numbers, etc) because last time I connected the phone to the PC I choose "work as a storage device" and as my touchscreen isn't working I cannot choose the option "use ActiveSync" anymore...
Now I need a way to backup my data - somehow! I downloaded MyMobiler cause I've found a topic here with the similar problem where this was recommended. But this program also uses an ActiveSync connection. I hope to get the download link for "PocketController" but I doubt that it will be useful in my case. I could send the phone to the retailer and they would do the hardreset for me. They could try to recover as much data as possible. They said it would cost something like 20 bucks. My problem is that I'm not sure that all the data on the phone is allowed to have (like i.e. TomTomNavigator cracked and stuff like that). So I don't really want these guys to see all the data they recover...
I'm really desperate and need help. Please.
Thank you in advance
Pete
Hi
As you have "work as a storage device" on your phone can you see mobile device in your pc root when connected ?
r
Andrew
Yes! I can see the mobile device on my pcroot. I can see it as "mobile device" with the symbol of a cellphone. And I can see the "SD?"-Card as a storage device... when I click on the phone-symbol it opens another window but nothing's there.
I can open the storage device and there's everything in it that is on my SD Card but no adresses, numbers, etc.
Yes testing I can only see my SD card unfortunately you need Active Sync to see your device on your pc
Going to have another search because i am sure I have seen a solution posted.
r
Andrew
Yes that would be great. I'm searching all the time, but I can't find anything that could help me....
It seems that it's very hard to find a way to backup data without ActiveSync...
Eagerly waiting
Pete
Pete
I have searched and had no luck.
It maybe worth addressing the screen problem again.
Several people have suggested taking the battery out for a day and even putting the phone in the freezer for 15 minutes.
Don't laugh the freezer trick worked for me !
Just be sure to wrap in tissue etc. to dry the the condensation out when removing.
r
Andrew
Hi sorry to doble post, and to bring back this old thread.
did you manage to backup your contacts?
i have the exact same problem.
screen unresponsive for the 3d time...
last use with the computer was a storage device.. so no way to choose active sync...
any help is welcomed..
just remove your microSD and next time you connect to the PC the phone will automatically select activesync.
Thanks for the quick reply!
I am going to try that on the computer i use to backup regulary as soon i am home.
one extra dumb question.. once i have the sync done.. how to put that on an android phone?
is there going to be a particular file to grab or ..it is going to be like hell hehehe.
I will google it for the answer also, jsut in case

[Q] Phone restarting all the time when USB connected to PC

Sick and tired of this.
50% of time it's acting normally, other 50% it turns itself off and on continously, basically giving me a limited time span to copy files onto the SD card.
Also, another question - is it possible to turn off the automatic widget/program rearrange thing ? When you're on the homescreen or on programs listing screen, and when you hold your finger a bit longer, the phone automatically opens a "mode" which lets you rearrange your icons/widgets/etc, is there a possibility to turn that off ? Getting tired of sometimes holding my finger on the phone for a brief second more to have that rearrangement crap activated.
The problem is not your phone, but the cable or the computer.. Try to unistall your drivers and then reinstall or use another cable..
About disable screen widget option, i don't if it's possible, but try to use another launcher.. i recommend launcherpro..
Sent from my E15i using XDA App
tried with a different cable, didn't work, same **** as always ( the moment PC recognizes the phone and pops autoplay message for the SD card to browse it or w/e, phone freezes, then restarts, then works for like 20 seconds after first reboot, then shuts down entirely and starts rebooting slower and slower after each reboot, and when I take the cable out, the phone suddenly starts acting normal )
will try on a different PC, doubt it it's going to make a difference
|edit|
yep, same **** on different PC - so far 3 PCs and 2 different cables causing this problem, so yeah, I think it's safe to say that it's a problem with my mobile phone, or the SD card at least, cause when the Autoplay option pops up on my PC screen, the phone blocks
aye, it's the SD card, just tested with another one and I have no problems whatsoever
so.. does anyone have the original content of the Sony Ericsson shipped SD card that I could use to restore my SD card to it's original state ?
I can post mines..
Sent from my E15i using XDA App
refract said:
aye, it's the SD card, just tested with another one and I have no problems whatsoever
so.. does anyone have the original content of the Sony Ericsson shipped SD card that I could use to restore my SD card to it's original state ?
Click to expand...
Click to collapse
Send me a mail
zvorkapic.osATgmail.com
I'll send it to you. Who knows what they ship on SD card in other countries.
edit:
it's little less then 200mb so it'll take some time to upload it. I'll send you the link by private message once it does.
Please inform me once you've downloaded it, so I can remove it from my server.
Xperia Bonbon je u pitanju! /i've deleted all mi personal **** from it, but if you find anything I missed such as my nude pictures and sex videos plase don't put it on youtube or flickr.
Kidding
i experinenced the same problem when i root the phone.then connected via usb to pc companion and repaired and reinstall the phone os.
i had the problem after updating to official 2.1. found out that it didnt occur when i pressed "charge phone" on the display after plugging in and activating the usb drive afterwards.
maybe you'll find different drivers in this board, i installed something at some time and its gone now
refract said:
Sick and tired of this.
50% of time it's acting normally, other 50% it turns itself off and on continously, basically giving me a limited time span to copy files onto the SD card.
Click to expand...
Click to collapse
Try this, it worked for me: (I wanted to give the link to SE forum where they talked about this, but I'm not allowed, not enough posts, they say)
This seems to be quite a common problem in X's, there has been some bug in notification tone in the device in regard to the PC companion, some sort of confrontation which makes the phone to reboot all the time. So, I went to the settings, "sound and display", "notification ringtone", change to "thinkerbell"
Also, uncheck the "SD card notification"!
My phone does not reboot now, hope it will stay that way!
cheers, doesn't reboot anymore !

Need help transferring sms!

So i recently just dropped my N4 and the screen cracked and now the whole screen is unresponsive. I have some sms messages that i'm trying to transfer to my computer. I have seen some programs for android phones that can do it but the phone needs to have usb debugging on. Is there any way i can turn it on without having to reboot the whole phone? Also, if i were to get it repaired and take the sim card out and turn off the phone would it reset it? Earlier today i put my sim-card into a iphone and some texts came up and i put it back in my phone and more texts came up. I'm wondering since i never was able to read the text on my N4 would it show up to the iphone?
please does anybody think they can help me with this?
c'mon i have some important text messages i'm trying to get a hold of and i can't cause the screen is messed up.
RLeWorm said:
So i recently just dropped my N4 and the screen cracked and now the whole screen is unresponsive. I have some sms messages that i'm trying to transfer to my computer. I have seen some programs for android phones that can do it but the phone needs to have usb debugging on. Is there any way i can turn it on without having to reboot the whole phone? Also, if i were to get it repaired and take the sim card out and turn off the phone would it reset it? Earlier today i put my sim-card into a iphone and some texts came up and i put it back in my phone and more texts came up. I'm wondering since i never was able to read the text on my N4 would it show up to the iphone?
Click to expand...
Click to collapse
- Turning off the phone isn't going to cause you to loose messages, so I'm not sure why you don't want to turn it off / reboot.
- Unfortunately, I don't think there's any way of turning on USB debugging with an unresponsive screen.
- There might be a (tedious) way to get the text messages, but your bootloader needs to be unlocked already, because unlocking it now will wipe the phone. If it is unlocked though, you can flash CWM (which I think can use the physical buttons to navigate), make a backup, flash a ROM that has USB debugging on by default (I'm pretty sure AOKP does), use ADB to pull the backup from the phone, and the text messages will be stored in a database file within the backup.
abnormalreply said:
- Turning off the phone isn't going to cause you to loose messages, so I'm not sure why you don't want to turn it off / reboot.
- Unfortunately, I don't think there's any way of turning on USB debugging with an unresponsive screen.
- There might be a (tedious) way to get the text messages, but your bootloader needs to be unlocked already, because unlocking it now will wipe the phone. If it is unlocked though, you can flash CWM (which I think can use the physical buttons to navigate), make a backup, flash a ROM that has USB debugging on by default (I'm pretty sure AOKP does), use ADB to pull the backup from the phone, and the text messages will be stored in a database file within the backup.
Click to expand...
Click to collapse
appreciate your reply man. I'm really surprised that devs haven't been able to do this. To make a backup do i connect it to my computer?
Sorry to say, there could be an app that automatically backs up your SMS with no intervention, but I don't think there is. There are apps that will e-mail your SMS conversations to you, but probably none that will do it automatically (because it would need to put it in a public place with no username/password).

[Q] Breaking into a locked device

Hello all,
This is a strange request but desperate times call for desperate measures. My father recently got himself a new Samsung Galaxy S5 here in Australia, unfortunately a tragic motorcycle accident on the 1st of this month led to my father no longer being with us. This was heartbreaking for my family and I, I now have in my possession his phone, It is still operational from what I can gather, it still rings, still vibrates when hooking up to my laptop and it detects it. The screen is completely smashed and doesn't work and the phone is locked. I want to be able to access the phone to recover any photos etc he has on the phone itself, I am unaware of what type of screenlock is on it.
So far I tried Samsung Kies but due to the phone being locked I can't use that,. Nothing shows up on the phone in windows explorer. I've downloaded [email protected] and android studio and have tried to get that to show up so I can see whats on the screen and attempt to use android control to unlock the phone but so far I've had no such luck. I need usb debugging enabled but I'm going to have to assume its disabled and thus proving my attempts so far to be fruitless.
If anyone can give me any ideas or things to try I'm all ears, I'm ok with computers so should be able to figure out most things but this is my first exposure to these types of applications.
Kind regards,
Eric.
trekster83 said:
Hello all,
This is a strange request but desperate times call for desperate measures. My father recently got himself a new Samsung Galaxy S5 here in Australia, unfortunately a tragic motorcycle accident on the 1st of this month led to my father no longer being with us. This was heartbreaking for my family and I, I now have in my possession his phone, It is still operational from what I can gather, it still rings, still vibrates when hooking up to my laptop and it detects it. The screen is completely smashed and doesn't work and the phone is locked. I want to be able to access the phone to recover any photos etc he has on the phone itself, I am unaware of what type of screenlock is on it.
So far I tried Samsung Kies but due to the phone being locked I can't use that,. Nothing shows up on the phone in windows explorer. I've downloaded [email protected] and android studio and have tried to get that to show up so I can see whats on the screen and attempt to use android control to unlock the phone but so far I've had no such luck. I need usb debugging enabled but I'm going to have to assume its disabled and thus proving my attempts so far to be fruitless.
If anyone can give me any ideas or things to try I'm all ears, I'm ok with computers so should be able to figure out most things but this is my first exposure to these types of applications.
Kind regards,
Eric.
Click to expand...
Click to collapse
First of all, I'm really sorry for your loss..
If he had a microSD card in his phone, it's likely that his pictures (and other documents) are on the card.
If that's the case, unless he encrypted the content, you should be able to just remove the microSD card and read it on your computer with a card reader.
Eric, do you have a MHL adaptor & HDMI tv?
You can view the screen on this via tv.
If I understand well he is able to see the screen but cannot pass the security lock. If that's the case try to connect the phone to your PC and copy all the internal SD card, I think you will be able to access the content. Also not sure if a factory reset will deactivate the screen lock but you can try it in an ultimate attempt.
Sent from my SM-G900F using XDA Free mobile app
mikka06 said:
If I understand well he is able to see the screen but cannot pass the security lock. If that's the case try to connect the phone to your PC and copy all the internal SD card, I think you will be able to access the content. Also not sure if a factory reset will deactivate the screen lock but you can try it in an ultimate attempt.
Sent from my SM-G900F using XDA Free mobile app
Click to expand...
Click to collapse
It depends on the type of security lock.
If it's swipe, then he can see the content by connecting the phone to the PC, but not if it's a password, fingerprint, pin, ...
He would have to unlock the screen before the files are available.
Sorry to hear of your loss, especially at this time of year.
The idea of copying the SD card is the first step. If I read you're message right you can't see the screen at all?? I would take the device to a repair shop and get the screen replaced - tell them very clearly NOT to wipe / reset the device. Then you should be able to see the screen and might be able to figure out the screen lock. If the fingerprint reader was used there will always be an alternative password, you might be able to reset this to the gmail account used on the phone (assuming you have access to this?).
Hope you get it sorted.
Mithrandir007 said:
First of all, I'm really sorry for your loss..
If he had a microSD card in his phone, it's likely that his pictures (and other documents) are on the card.
If that's the case, unless he encrypted the content, you should be able to just remove the microSD card and read it on your computer with a card reader.
Click to expand...
Click to collapse
I copied all of the sd card and as it was copying it died, so I have most of the data off that.
DeanonZL said:
Eric, do you have a MHL adaptor & HDMI tv?
You can view the screen on this via tv.
Click to expand...
Click to collapse
No I don't have the adaptor but I do have a HDMI tv, so I will investigate this, thank you.
mikka06 said:
If I understand well he is able to see the screen but cannot pass the security lock. If that's the case try to connect the phone to your PC and copy all the internal SD card, I think you will be able to access the content. Also not sure if a factory reset will deactivate the screen lock but you can try it in an ultimate attempt.
Sent from my SM-G900F using XDA Free mobile app
Click to expand...
Click to collapse
Cannot see the screen, and when I connect it to pc to check if there is anything on the phone itself, It won't let me as the phone is keypad/swipe/fingerprint locked.
Mithrandir007 said:
It depends on the type of security lock.
If it's swipe, then he can see the content by connecting the phone to the PC, but not if it's a password, fingerprint, pin, ...
He would have to unlock the screen before the files are available.
Click to expand...
Click to collapse
This is what I am trying to find out what lock is on the phone.
MadMic said:
Sorry to hear of your loss, especially at this time of year.
The idea of copying the SD card is the first step. If I read you're message right you can't see the screen at all?? I would take the device to a repair shop and get the screen replaced - tell them very clearly NOT to wipe / reset the device. Then you should be able to see the screen and might be able to figure out the screen lock. If the fingerprint reader was used there will always be an alternative password, you might be able to reset this to the gmail account used on the phone (assuming you have access to this?).
Hope you get it sorted.
Click to expand...
Click to collapse
I took it to a repair shop, its a catch 22 situation, They want $150 to pull the data off the phone, and if there is no data of use then thats a waste of money, They wants $240 to replace the screen, the phone has a very slight bend in it so if I replace the screen the phone still may not be able to be used properly so again would be a waste of money.
This is the main reason why I am trying to at least view the screen to ascertain what lock is used, I do have his gmail credentials so I can reset from there, from what I understand resetting the phone also loses any data (messages, pictures, etc) that is on the actual phone.
Last but not least thank you to everyone so far for your replies, I really appreciate you all taking the time to reply and try to help!
Regards,
Eric.
trekster83 said:
I copied all of the sd card and as it was copying it died, so I have most of the data off that.
No I don't have the adaptor but I do have a HDMI tv, so I will investigate this, thank you.
Cannot see the screen, and when I connect it to pc to check if there is anything on the phone itself, It won't let me as the phone is keypad/swipe/fingerprint locked.
This is what I am trying to find out what lock is on the phone.
I took it to a repair shop, its a catch 22 situation, They want $150 to pull the data off the phone, and if there is no data of use then thats a waste of money, They wants $240 to replace the screen, the phone has a very slight bend in it so if I replace the screen the phone still may not be able to be used properly so again would be a waste of money.
This is the main reason why I am trying to at least view the screen to ascertain what lock is used, I do have his gmail credentials so I can reset from there, from what I understand resetting the phone also loses any data (messages, pictures, etc) that is on the actual phone.
Last but not least thank you to everyone so far for your replies, I really appreciate you all taking the time to reply and try to help!
Regards,
Eric.
Click to expand...
Click to collapse
No worries.
Do you know if he was using Cerberus or Theftspy or another anti theft tool?
If he did and you can find out his credentials, you should also be able to unlock the phone with a command (at least Cerberus does that) or even transfer all the data to a cloud (dropbox, google drive,...).
Could he not physically open the phone and get to the actual sd card that the phone comes with that the OS and all that is on? Or is that locked down?
Sent from my SM-G900A using Tapatalk
I had a idea for the lock screen but it will not help with seeing which you would have to deal with first. Any chance he left Gmail loged on any computer you have access to. You could try installing a app to bypass the lock screen.
I have never tried this one it was just the first I found that fit my theory of a workaround, although you could look around for a free one that may be better then you wouldn't have to worry about passwords to do the purchase.
https://play.google.com/store/apps/details?id=net.thomascannon.screenlockbypass.pro
shadowofdarkness said:
I had a idea for the lock screen but it will not help with seeing which you would have to deal with first. Any chance he left Gmail loged on any computer you have access to. You could try installing a app to bypass the lock screen.
I have never tried this one it was just the first I found that fit my theory of a workaround, although you could look around for a free one that may be better then you wouldn't have to worry about passwords to do the purchase.
https://play.google.com/store/apps/details?id=net.thomascannon.screenlockbypass.pro
Click to expand...
Click to collapse
If you know his samsung account information, you can login to their web service and remove the lockscreen passcode. From there, you should be able to USB the files off of it.

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