Database Users

my hermes hang !!!

I 'm now using 2 gb of memory. When i turn off my screen for a moment and trun on the screen. There is nothing comming up. I have to reset my hermes. Pls advise..what 's wrong ? Before i used 1 gb of memory, i never seen this problem.One thing i use calendar plus on the today screen.

After selling my Wizard to get the Hermes, I have discovered that the Hermes is a VERY unstable device.
I have experienced (and still do sometimes) what you are experiencing. From what I can see, this is normal for this device. If this continues, I'll have to sell this and get something else. The other day my device did this and I called it from my house phone to see if it would even ring, and it did not. I guess I could live with the PDA locking up, but if it interferes with the devices primary function as a phone, it's totally unacceptable.

jcute, i was having this problem for a bit, but my issue only occured when it was on the charger and i temporarily shut off the screen, it would then not turn on and would have to softreset every time
i noticed this problem occuring after installing some software including weather software (cant recall exactly which) and skype, not sure which one was the main problem but wasnt using either hence their uninstall and correcting of the problem
good luck, try removing some recently installd software and seeing if the problem persists and perhaps try removing the microsd card and running ur phone without it for a bit to see if the problem is the card

time for rom upgrade ?

thanks for info. I tried to unplug micro sd 2 gb and press power button again ..it 's work !!after that i plugin micro sd again but some icon 's missing at the today screen. Ex. resco today icon , psshutdown, photo contact.....So the question is that i have to do this everytime when screen 's off???

After upgrading to AKU 3.3 and installing my programs only to the main memory, I've noticed far fewer lockups as opposed to before when I ran many programs such as Pocket Player or GPRS monitor from my 2gb sandisk.
I guess the moral of the story is, try not to install programs that access your memory card while your phone is in sleep mode.

DonnieZ said:
I guess I could live with the PDA locking up, but if it interferes with the devices primary function as a phone, it's totally unacceptable.
Click to expand...
Click to collapse
I would not get a Hermes if I wanted it to be a phone primarily. IMHO most of these devices XDAs, are primarily PDAs with a phone tacked on.
Just a humble observation
Mike

my problem is when i scroll or drag the side bar too fast (inside memory card),the device will hang and need to soft reset.
can anybody solve this problem??

Goto www.softwinter.com and try out storage tools. I've found that a regular repair and defrag help the load times from the storage card tremendously. Also, someone mentioned above that reformating your storage card with fat32 helps and I too can confirm that. Let us know if that helps or not.
Lance

one more thing, when i reset my hermes, it hangs at the welcome screen. I always get this problem.

SD card disappears

Hello,
since I purchased the HD, every day or so (sometimes more frequently, sometimes less) the SD card disappears (in file explorer list there is no storage card icon, files are not accessible etc.) both when the phone is in stand-by or during normal operation.
To restore working I have to take out and reinsert the card and this is of course quite annoying. I have not noticed any corruption in the files, simply it is as the entire card is not present.
I am running the factory rom but not using TF3D. Did anybody else experience the same? Any possible explanation or is just a problem of faulty phone?
TIA
graz

The only time my Memory Card "disappears" is when I have the USB Cable plugged in from my PC and I select "Disk Mode".

Same for me, the "Disk Mode" gives the PC exclusive access to the SD card, that disappears from the resources accessible directly from the phone, but re-appears as soon as I unplug the usb cable.

cxar71 said:
Same for me, the "Disk Mode" gives the PC exclusive access to the SD card, that disappears from the resources accessible directly from the phone, but re-appears as soon as I unplug the usb cable.
Click to expand...
Click to collapse
Thx for your reply. I am familiar with this, the behaviour I am mentioning occurs randomly, even when phone is in sleep mode (e.g. I push power and no sd card....), writing messages, etc. I am not even sure it happens when it is accessing the card...
Of course I have already tried with a brand new card with same results. If nobody else noticed this I really suspect a fault in the equipment.

I'm having the same problem every now and then the card disappears and then i have to reboot to get it back.

try it perhaps it will help
perhaps this helps
Use ADVANCED CONFIG and change under "Performances the PNP unload delay or the PNP wait I/O delay to a higher value .

xdawis said:
perhaps this helps
Use ADVANCED CONFIG and change under "Performances the PNP unload delay or the PNP wait I/O delay to a higher value .
Click to expand...
Click to collapse
Thx, will try. On the other hand I assume that everybody else is on standard values so there must be another cause why I am the only (or one of the few) to report this problem (apart for an hardware fault of course).

I have the same problem here. Ive been rebooting to get the card back, never thought about just taking the card out and putting it back in again.

Same problem with Touch Pro once a month or so. Reinserting the card without reset also works

Here is an application I heard about today, it might help:
"StorageTools for Windows Mobile" http://www.softwinter.com/storagetools.html
I'm not too sure if the unregistered version does correction.
But, I have used it to do a verify (found a few errors on my 16 gig) card.

G1 won't sync with Windows XP?

Hello all, Dutman here. My g1 works flawlessly and it is rooted(JF 1.43) but I seem to have a problem. when I connect it via usb the LED lights up and it shows me it's charging,, but it doesn't ask me to mount files or the USB in general. This could be due to the fact that I am missing the little usb cover piece, the one that is like really bendable, it sort of fell off. I don't have that anymore, could that be the problem in why my G1 isn't syncing?

Try rebooting your phone, i found sometimes with JF firmware for one reason or another the mount does not work after long periods of use... probly nothing but worth a try. If you are using a Windows 2000, XP, or Vista computer, it should just work automatically so my advice would be to try it on another computer to determine if your computers the issue.

dutman said:
could that be the problem in why my G1 isn't syncing?
Click to expand...
Click to collapse
Not likely. Power cycle your G1 as suggested by crackmunky and verify that your USB host controllers are functioning correctly within Device Manager.

If you are using a USB hub, try plugging directly into the PC. I've had no end of trouble syncing windows mobiles in the past when connecting through a hub.

Trouble syncing
Okay, My G-1 is connected through the USB 2.0 cable directly to my computer and it is not recognizing it at all. I open the My Computer link, and it says that there is a Mobile phone. And it has a removable hard drive thing. But I click on the removable HD link and it tells me to insert a disc. And I click on the phone, and it is telling me there is nothing there. Please help, I would really like to sync up with my PC at home so that I can add music and tones to my phone.
OS is Windows XP SP2
G-1 is Firmware 1.1

does the phone show that there is an SD card in it?

sk5000 said:
Okay, My G-1 is connected through the USB 2.0 cable directly to my computer and it is not recognizing it at all. I open the My Computer link, and it says that there is a Mobile phone. And it has a removable hard drive thing. But I click on the removable HD link and it tells me to insert a disc. And I click on the phone, and it is telling me there is nothing there. Please help, I would really like to sync up with my PC at home so that I can add music and tones to my phone.
OS is Windows XP SP2
G-1 is Firmware 1.1
Click to expand...
Click to collapse
If you look at the taskbar on the top of the G1 screen, you should see the USB icon up there on the left. Drag that taskbar down (same as you drag your Menu up) and you should see a bar that says "USB Connected". Click that bar and you will get an option to Mount your device.
I had the very same issue when I first got my G1. It took me forever to realize I could drag the top taskbar down.

When I open the SD Card cover on my phone the system unmounts the disk. I suspect that it has everything to do with your missing dust cover.

ckacey said:
When I open the SD Card cover on my phone the system unmounts the disk. I suspect that it has everything to do with your missing dust cover.
Click to expand...
Click to collapse
WTF????....i was even dumb enough to believe that and i even went and tried it....lmfao at my self...

ninoedgar said:
WTF????....i was even dumb enough to believe that and i even went and tried it....lmfao at my self...
Click to expand...
Click to collapse
I don't understand your reaction.
I just verified it again, went to he sd and phone storage option in settings from the home screen. opened the SD card slot cover, rotated it down (if the phone is flat face up, my cover was facing the floor) and the SD card section goes from
Total space
968 MB
Available space
299 MB
Click to expand...
Click to collapse
to
Total space
Unavailable
Available space
Unavailable
Click to expand...
Click to collapse

ckacey said:
I don't understand your reaction.
I just verified it again, went to he sd and phone storage option in settings from the home screen. opened the SD card slot cover, rotated it down (if the phone is flat face up, my cover was facing the floor) and the SD card section goes from
Click to expand...
Click to collapse
nope didnt happen for me... maybe my phone doesnt have that function....lol..

I bought mine retail the week of valentines day, maybe it is a different version. I'm running the stock ROM 1.1, I didn't get it OTA in a timely fashion so I forced it. Three days is fine for a spread, but "by the end of the month maybe" is stupid.

please please help me......

hi guys can you help,i got the phone last week on a 24 month contract from phones 4 u,had problems with first one had to change over for a replacement,second one worked fine,installed a app called justpics set a picture as wallpaper a message kept coming up saying'force close' so turned phone off, now all i get is the 2 sony ericsson logos then the 2 lights at bottom of handset light up and the screen goes black,ive tryed charging it removing sim card,battery,memory card etc but nothing....if anyone can help i would really appreciate it,eg how to place phone in safe mode/master reset etc thanks guys

do a reinstall of the firmware.
get the SEUS tool from the sony website and do a reflash.

how would i do that? im not very up with phones sorry

Download Sony Ericsson PC companion from Sony Ericsson website, install it and follow simply instructions to re install the firmware,it's very user friendly.

On the phone: Mount the memory card by dragging the status bar on the phone downwards and then tap USB Connected > Mount.
thanks for the advice guys but
Cant do this as screen is black and wont move.

Sounds like software is corrupted. Maybe you ought to try coming back to Phones4U and tell them the problem if the below doesn't work.
Have you tried removing the battery, Micro SD card, and SIM card for a couple mins then reinsert them and power it up again?
You really can't do anything else with a black screen...

scottjordan26 said:
On the phone: Mount the memory card by dragging the status bar on the phone downwards and then tap USB Connected > Mount.
thanks for the advice guys but
Cant do this as screen is black and wont move.
Click to expand...
Click to collapse
Download SE Update Service try it out

run update service OR pc companion.
they both have a repair option where u hold the back button and plug up. sorted!

still nothing i contracted phones 4 u and they have ordered me a new phone so 3 time lucky.....fingers crossed

I would assume from this post that perhaps this program "justpics" may be the culprit. Did the issues you are having start after installing it? Read here as it sounds like the app has been a problem for others as well. Maybe try a factory reset and keep away from this one.
http://forum.xda-developers.com/showthread.php?t=660663

Using Disk Drive Mode - Avoiding potential issues.

Hi everyone,
I am hoping to save you all headaches and the pain of hardware resets. I finally figured this out and wanted to share it with you as I know how much time we all spend customizing our HD2's and how long it takes after a hardware reset.
The problem:
HTC Sense will not load. Hardware reset required. This happened to be 7-8 times before I realised what caused it.
You either shutdown or reset your phone and HTC Sense fails to load. ALso get certificate errors, and most apps/programs file to load
What was causing it:
There could be many causes. For me it was the following. Each time:
I connect my phone to my PC in 'Disk Drive' mode. All works fine. Once I disconnect the phone from the pc, or when I rest. I get the problem mentioned above. Nothing I can do, simply have to hardware reset.
Why it happens:
If you have apps/tweaks/programs or anything else for that matter installed on the SD card. When you connect the phone to your pc in 'Disk Drive' mode, it locks the SD card exclusively by the pc. Therefore WM and Sense cannot access the SD card. If you go to your phone and use file explorer, you will see that the SD card is not visible/available.
Somehow this damages the registry/apps/programs causing the problems outlined above.
This happened to me several times. Each time I had installed apps and though it was that particular app. The last time I did nothing. Just transferred some movies and the problem happened. Thats when I did another test. Again, same problem.
I have always connect my phone in ActiveSync mode now, never had this problem again.
BEWARE - DO NOT connect your phone in 'Disk Drive' mode to your PC.
YOU HAVE BEEN WARNED

I also had this problem, but I never used diskdrive mode

This is the truth about disk drive mode, not the above!!
hgalanos said:
Hi everyone,
I am hoping to save you all headaches and the pain of hardware resets. I finally figured this out and wanted to share it with you as I know how much time we all spend customizing our HD2's and how long it takes after a hardware reset.
The problem:
HTC Sense will not load. Hardware reset required. This happened to be 7-8 times before I realised what caused it.
You either shutdown or reset your phone and HTC Sense fails to load. ALso get certificate errors, and most apps/programs file to load
What was causing it:
There could be many causes. For me it was the following. Each time:
I connect my phone to my PC in 'Disk Drive' mode. All works fine. Once I disconnect the phone from the pc, or when I rest. I get the problem mentioned above. Nothing I can do, simply have to hardware reset.
Why it happens:
If you have apps/tweaks/programs or anything else for that matter installed on the SD card. When you connect the phone to your pc in 'Disk Drive' mode, it locks the SD card exclusively by the pc. Therefore WM and Sense cannot access the SD card. If you go to your phone and use file explorer, you will see that the SD card is not visible/available.
Somehow this damages the registry/apps/programs causing the problems outlined above.
This happened to me several times. Each time I had installed apps and though it was that particular app. The last time I did nothing. Just transferred some movies and the problem happened. Thats when I did another test. Again, same problem.
I have always connect my phone in ActiveSync mode now, never had this problem again.
BEWARE - DO NOT connect your phone in 'Disk Drive' mode to your PC.
YOU HAVE BEEN WARNED
Click to expand...
Click to collapse
All you have to do to avoid these issues is use a little common sense ....
Disk drive mode is a lot faster than Active Sync so for , syncing large files, or a lot of music Disk drive mode does it in half the time ...
Now some of the points you made are true, if you connect in disk drive mode, your phone does not have access to the SD for the duration of your connection ...
Now here is where the common sense comes in .... Follow along ....
1.) Connect your phone via disk drive mode, lay it down, and DON'T TOUCH IT TILL YOUR DONE, and are going to unplug it ...
That is about it ....
If you want to be really really safe(read paranoid), you can switch to airplane mode for the duration ..
I use my phone about 85% of the time in disk drive mode and have had none of the "problems" above ...
So again treat it like you are supposed to , treat it like a removable drive, you don't try to run programs or make calls on your thumb drive, or you external hard drive do you(this does not mean run programs from , wanted to add this to eliminate the obvious)?
Now with all that said, Disk Drive mode is much faster if you use it like you are supposed.
p.s. And it is just safe to unplug your phone from the USB if you need to reset it, saves power spikes, driver load time, and just a bunch of headaches, like the fact it is a usb drive that you just UN-safely removed from your PC because you reset it and that caused it to hard disconnect.
One more thing, it is not a good thing to make statements like you have made to be, FACT, to the community, if you work for HTC or a hardware manufacturer and are pointing out a defect then that is good, but your points are not really FACT , they are your experience.​

hgalanos said:
If you have apps/tweaks/programs or anything else for that matter installed on the SD card.
Click to expand...
Click to collapse
well theres your problem, tweaks on the sd card? just asking for trouble.
any program that either interacts with the system, or runs in the background, or tweaks should always go on device.

watcher64 said:
All you have to do to avoid these issues is use a little common sense ....
Disk drive mode is a lot faster than Active Sync so for , syncing large files, or a lot of music Disk drive mode does it in half the time ...
Now some of the points you made are true, if you connect in disk drive mode, your phone does not have access to the SD for the duration of your connection ...
Now here is where the common sense comes in .... Follow along ....
1.) Connect your phone via disk drive mode, lay it down, and DON'T TOUCH IT TILL YOUR DONE, and are going to unplug it ...
That is about it ....
If you want to be really really safe(read paranoid), you can switch to airplane mode for the duration ..
I use my phone about 85% of the time in disk drive mode and have had none of the "problems" above ...
So again treat it like you are supposed to , treat it like a removable drive, you don't try to run programs or make calls on your thumb drive, or you external hard drive do you(this does not mean run programs from , wanted to add this to eliminate the obvious)?
Now with all that said, Disk Drive mode is much faster if you use it like you are supposed.
p.s. And it is just safe to unplug your phone from the USB if you need to reset it, saves power spikes, driver load time, and just a bunch of headaches, like the fact it is a usb drive that you just UN-safely removed from your PC because you reset it and that caused it to hard disconnect.
One more thing, it is not a good thing to make statements like you have made to be, FACT, to the community, if you work for HTC or a hardware manufacturer and are pointing out a defect then that is good, but your points are not really FACT , they are your experience.​
Click to expand...
Click to collapse
totally agree with that! the disk drive mode is EXTREMELY valuable. my kaiser didn't have it, and so i carried around a microsd card reader in my pocket along with the phone.
with the hd2, i don't have to carry the card reader anymore (though the card reader is even faster).
in my use, i have never been forced to do a hard reset as an outcome of daily use of the phone and its advertised features. this includes almost daily use of the disk drive mode.
during this time, sense has remained stable...with CHT installed...to DEVICE memory of course. which leads me to my final point. install all your programs to device memory, especially services and background applications or start up applications. keep your active wallpapers and ring tones and message tones and theme related stuff on device memory. games and documents and media and the like can go on the storage card. heck i even install games to my device memory because i can...the HD2 has 2-3 times more device memory than the windows mobile devices of the past 3 years!
perhaps the more appropriate warning for everyone is:
AVOID INSTALLING PROGRAMS TO THE STORAGE CARD IF YOU INTEND ON USING THE DISK DRIVE MODE. IF YOU MUST INSTALL TO THE STORAGE CARD, THEN AVOID UNNECESSARY USE OF THE DEVICE WHILE IT IS IN DISK DRIVE MODE.

Seems like a lot of sensationalism in the OP, but the point is valid. Installing apps/tweaks/etc to the SD card and then attempting to use elements which access those resources while they're not available is bound to create issues.
Simply install those applications/tweaks to the internal memory. I've done this, use disk mode 95% of the time and have not had any issues with Sense crapping itself.

chuck232 said:
Seems like a lot of sensationalism in the OP, but the point is valid. Installing apps/tweaks/etc to the SD card and then attempting to use elements which access those resources while they're not available is bound to create issues.
Simply install those applications/tweaks to the internal memory. I've done this, use disk mode 95% of the time and have not had any issues with Sense crapping itself.
Click to expand...
Click to collapse
My Fear with the title of this post is , those that do not know any better, will not actually read the thread, but only the opening post ...
Things like "DO NOT" and "MUST READ" in the title imply facts not in evidence.
And to be honest, and trying not to hurt anybodies feelings(yeah right!), there are enough misconceptions by newbe's , we do not need more ....

hgalanos said:
The problem:
HTC Sense will not load. Hardware reset required. This happened to be 7-8 times before I realised what caused it.
You either shutdown or reset your phone and HTC Sense fails to load. ALso get certificate errors, and most apps/programs file to load
What was causing it:
There could be many causes. For me it was the following. Each time:
I connect my phone to my PC in 'Disk Drive' mode. All works fine. Once I disconnect the phone from the pc, or when I rest. I get the problem mentioned above. Nothing I can do, simply have to hardware reset.
Why it happens:
If you have apps/tweaks/programs or anything else for that matter installed on the SD card. When you connect the phone to your pc in 'Disk Drive' mode, it locks the SD card exclusively by the pc. Therefore WM and Sense cannot access the SD card. If you go to your phone and use file explorer, you will see that the SD card is not visible/available.
BEWARE - DO NOT connect your phone in 'Disk Drive' mode to your PC.
YOU HAVE BEEN WARNED
Click to expand...
Click to collapse
Alright time to settle this once and for all. I literally JUST did what you expressly warned us all not to do and I can say for a FACT that the Mass Storage/Disk Drive works absolutely fine.
Steps to avoid your problem -
1. After connecting to Mass Storage mode, lay the phone down and LEAVE IT ALONE. Like watcher said earlier, you don't pick up your portable hard drive and play with it while it's connected to your PC so why would you do this to your phone when it's acting as a portable hard drive?
2. Don't run apps installed to SD card while the phone is connected in Mass Storage mode. When in Mass Storage mode, your device CANNOT access the SD card. Your phone is acting as an SD card reader. Therefore if you try to run an app that is installed to the SD card while connected in this method, you will get an error. No brainer.
3. You know that neat little system tray in the bottom right hand corner of your Windows computer? Down there is a "Safely remove hardware" button. Get used to using this button. It's the only way to remove the hardware from without risking damage to the data on the card. If you just unplug the phone from the PC, you're not giving either the phone or the PC any warning about what you're about to do. If you use the "Safely remove hardware" feature on your PC, it stops the drivers on a software level, making it safe to unplug the device without the risk of damage to the files. NO BRAINER.
4. Follow my advice - It'll save you future headaches while continuing to use the Mass Storage mode on your phone.
Cheers -
Dan

Title of the thread changed:
From
DO NOT Use Disk Drive mode - MUST READ
To
Using Disk Drive Mode - Avoiding potential issues.
I fear that the original title of the thread could be misleading to some and so it was changed to something more "informative" as opposed to what it was, a warning.

c'mon, man. just like others said, it's just sensationalism and if you used common sense you wouldn't post this thread. have you tried copying big files via active sync? apparently not.

dan138zig said:
c'mon, man. just like others said, it's just sensationalism and if you used common sense you wouldn't post this thread. have you tried copying big files via active sync? apparently not.
Click to expand...
Click to collapse
Who might I ask is your post targeting? In examples like this, when specifically targeting your message to a single person and not as a general statement, it's best to quote at least part of the message you're replying to.
-DH

dharvey4651 said:
Who might I ask is your post targeting? In examples like this, when specifically targeting your message to a single person and not as a general statement, it's best to quote at least part of the message you're replying to.
-DH
Click to expand...
Click to collapse
sorry. i was speaking to the OP

question about the disk drive mode and double twist. Anytime I try to use disk drive mode, double twist tries to run. So I have been using active sync only.
Question 1: Do I need double twist?
Question 2: If I let it run, what is gonna happen?
Used disk drive mode on my tp2 all the time (well, when transfering certain converted movies....) and had no problems.

nrfitchett4 said:
question about the disk drive mode and double twist. Anytime I try to use disk drive mode, double twist tries to run. So I have been using active sync only.
Question 1: Do I need double twist?
Question 2: If I let it run, what is gonna happen?
Used disk drive mode on my tp2 all the time (well, when transfering certain converted movies....) and had no problems.
Click to expand...
Click to collapse
just delete the autorun.inf off your sd card ...
It is just a media sync app that sucks IMHO ...

Good to see all the feedback.
I can tell you for a FACT that I tested this again.
I connected it to the pc, did nothing. Disconnected the phone, all ok.
I did a soft reset after a few mins. Same thing. Sense crapped itself.
I have BSB Tweaks, CHT, and various other UI tweaks installed on phone memory. I have various apps on the SD card.
Anyways, another question.
The size displayed for the phone memory under windows when the phone is connected. Is this the total space left on internal memory, or only space left to install apps?
Reason I am asking is that if I install everything on the internal mem, won't it kill performance and cause other issues?
Thanks.

dan138zig said:
c'mon, man. just like others said, it's just sensationalism and if you used common sense you wouldn't post this thread. have you tried copying big files via active sync? apparently not.
Click to expand...
Click to collapse
Of course I have copie dlarge files. Why else would I buy a phone with SD storage available.
I have a 16GB SD card and copy movies to it all the time. I use Windows explorer, takes a little longer, but regardless of any other opinions, I will not be using Disk Drive mode ever again. I have been burnt too many times.

I've always used disk drive mode, pulled the phone out without doing safely remove, taken phone calls, run apps which are installed on the phone not the SD and never had a problem.
Perhaps you've got a duff phone that's a little bit sensitive, or a duff app which is causing it?

watcher64 said:
just delete the autorun.inf off your sd card ...
It is just a media sync app that sucks IMHO ...
Click to expand...
Click to collapse
thanks. I wasn't sure if the autorun.inf was for that or something else. I need to transfer over some psx games to the storage card and I don't like taking the back off the phone more than necessary.