Hello!
I'm new here and I was looking through several pages and topics but couldn't find a solution to my problem.
My touchscreen isn't usable anymore. It seems completely undamaged but I can't press anything anymore. I did a soft reset, without SIM card, with SIM card, without "SD?"card, with "SD?" card, etc... Nothing worked. I plan to do a Hard reset and if that doesn't work I have to contact my retailer. I cannot backup my data (Adresses, numbers, etc) because last time I connected the phone to the PC I choose "work as a storage device" and as my touchscreen isn't working I cannot choose the option "use ActiveSync" anymore...
Now I need a way to backup my data - somehow! I downloaded MyMobiler cause I've found a topic here with the similar problem where this was recommended. But this program also uses an ActiveSync connection. I hope to get the download link for "PocketController" but I doubt that it will be useful in my case. I could send the phone to the retailer and they would do the hardreset for me. They could try to recover as much data as possible. They said it would cost something like 20 bucks. My problem is that I'm not sure that all the data on the phone is allowed to have (like i.e. TomTomNavigator cracked and stuff like that). So I don't really want these guys to see all the data they recover...
I'm really desperate and need help. Please.
Thank you in advance
Pete
Hi
As you have "work as a storage device" on your phone can you see mobile device in your pc root when connected ?
r
Andrew
Yes! I can see the mobile device on my pcroot. I can see it as "mobile device" with the symbol of a cellphone. And I can see the "SD?"-Card as a storage device... when I click on the phone-symbol it opens another window but nothing's there.
I can open the storage device and there's everything in it that is on my SD Card but no adresses, numbers, etc.
Yes testing I can only see my SD card unfortunately you need Active Sync to see your device on your pc
Going to have another search because i am sure I have seen a solution posted.
r
Andrew
Yes that would be great. I'm searching all the time, but I can't find anything that could help me....
It seems that it's very hard to find a way to backup data without ActiveSync...
Eagerly waiting
Pete
Pete
I have searched and had no luck.
It maybe worth addressing the screen problem again.
Several people have suggested taking the battery out for a day and even putting the phone in the freezer for 15 minutes.
Don't laugh the freezer trick worked for me !
Just be sure to wrap in tissue etc. to dry the the condensation out when removing.
r
Andrew
Hi sorry to doble post, and to bring back this old thread.
did you manage to backup your contacts?
i have the exact same problem.
screen unresponsive for the 3d time...
last use with the computer was a storage device.. so no way to choose active sync...
any help is welcomed..
just remove your microSD and next time you connect to the PC the phone will automatically select activesync.
Thanks for the quick reply!
I am going to try that on the computer i use to backup regulary as soon i am home.
one extra dumb question.. once i have the sync done.. how to put that on an android phone?
is there going to be a particular file to grab or ..it is going to be like hell hehehe.
I will google it for the answer also, jsut in case
Related
I got my phone from UK. O2 XDA Mini S which I am guessing it is the same as the wizard.
I have had a few problems with this phone. Recently my phone will quit letting me make calls. I normally have to turn it off, remove the battery, reinstall the battery, turn it on, wait and then use the phone. Then after a while, I cannot make any calls. I have not updated the software. Don't have the USB cable. Any suggestions what I can do to fix the problem. Is it a setting issue or a phone issue?
Sounds like a rom problem, but as you havent got the lead to reprogram it you only have a few options. If i was you i would use PIM Backup to backup your contacts and sms etc to your storage card and then copy any other files you have on the device over to the storage card then try a hard reset. go into settings and click clear storage type 1234 and click yes and your phone will wipe everything except for the windows.
See if that helps but be AWARE THIS WILL WIPE EVERYTHING FROM YOUR PHONE, so it is very important to use PIMBackup to save all your contacts etc to your smartcard.
Here is a link to to pim backup
http://rapidshare.com/files/85563377/ppcpimbackup_v2.8.rar
unrar it and copy the files to your smartcard then use file explorer to open it
Thank for the help. I will try that out today.
Are you a man u fan?
Thanks martin,
Seems to be working a little better now. Hope I don't have to do it again anytime soon? Will I need a new software update at some point?
Getting a usb cable soon.
Spoke too soon. The phone looses the network after several hours and I can't use the phone to call. What do I do?
This is frustrating.
Has it been dropped? It might have loosened some on the SIM card contacts with the mobo, thats what happened to mine, and I can sometimes make a call, otherwise it won't recognize my SIM
b.mann said:
Has it been dropped? It might have loosened some on the SIM card contacts with the mobo, thats what happened to mine, and I can sometimes make a call, otherwise it won't recognize my SIM
Click to expand...
Click to collapse
I don't think so. So far I have reset all the default settings. It will work for a while and then I cannot make any calls. I either reset it (by pushing the button on the side) or remove the battery and sim card. It will work for a while and then quit working again. Do I need a new software? I get the USB cable in the mail any day now.
Or else I just need to get a new phone.
sprtbiker said:
I don't think so. So far I have reset all the default settings. It will work for a while and then I cannot make any calls. I either reset it (by pushing the button on the side) or remove the battery and sim card. It will work for a while and then quit working again. Do I need a new software? I get the USB cable in the mail any day now.
Or else I just need to get a new phone.
Click to expand...
Click to collapse
I know that mine is internal from drops, it just may be ROM related, try flashing a new one when you can and see what happens.
Hello,
I had a problem with my phone, after removing some software I found that my phone wouldn't restart, (this think this might have been due to lack of space on the programs memory as I had a lot of stuf installed). it'd just stick on the windows mobile screen.
the only way that I could find to get it working again was a hard reset, (soft resets wouldn't work, it just hung on the windows mobile screen).
so, I turned it off, and turned it back on again held down the two buttons, waited till it asked me if I wanted to format and pressed send to ok this...
now the pone works, but i've lost all the data that was on it (expected).
is there any file recovery software that anyone knows of as I'd like to try to recover my old text and mms messages as well as some pictures and documents that were stored on the phone.
Many thanks,
Danny.
Well you are a bit late on this one. The time to install recovery software is before you need it. It can only recover what you have backed up. A hard reset is essentially a total erase and reset but I suspect you knew that. I use Sprite Backup and have several years of excellent results with it. SPB also makes a good backup program. Both are well worth the money and should actually be the first thing you install on your phone.
I've not heard of anyone recovering data from a hard reset. This is actually why most users keep the bulk of their data on the memory card. Good luck.
thezoltar said:
This is actually why most users keep the bulk of their data on the memory card.
Click to expand...
Click to collapse
What he said...or she. I'm not bored enough to look you up, Zoltar, but that seems like a masculine name to me. I certainly wouldn't name my daughter Zoltar, for example...my son, on the other hand, would do well to respect me in the fact that I didn't give him a weird name.
Getting back to the issue. Forewarned is forearmed. Get yourself an SD card, and a backup tool. It's too late for this round (read: you're screwed), but there's bound to be a next time, if you're hanging around on this site. Also, keep your contacts synced to a computer, and copy the most critical ones to your SIM card, as well. It won't make them appear twice, and it's much easier to get contacts from SIM back onto a to phone than the other way around. At least this way, if you have to do a hard reset in the field, you don't lose those critical numbers.
K bye,
Myrddin
Jeez....talk about silly names....
thezoltar said:
Jeez....talk about silly names....
Click to expand...
Click to collapse
Glad someone caught that...
~M
well...
I usually say that backups are someting that you tell other people to make whilst believing disaster will never strike you.
anyway... my stuff was backed up to a memory card, but the memory card stopped being recognised by the phone last week,
I've read several stories online about cards doing this. seems that they loose their formatting as the card now can't be read in a card reader and shows up as not formatted. now I'll get may card reader out and see if I can recover some of the data using data recovery software.
Also, I did take backups of my messages using PIMbackup... only after it was too late did I read the developers site telling me that media messages are not backed up because the media part of the message is an attachment.
so I'm left with the end result that my backups are not worth the effort i put into making them.
OK, looking at it from a different angle.
if there is no recovery software that can be run on the phone, is there any way that the phone can be recognised as a fat partition to a computer? then I could just scan the partition with regular tools that would be used to recover data from a normal hard drive.
I am looking for solutions of this kind also...
my PC to see my xda as an accessible fat partition so that i can scan it with a recovery application.. or ..
a recovery application written fro Windows Mobile
dose any one have answers?
thanks
lost data on pda
can I make a disk image of my pda and scan that with a recovery application on my pc?
lost data on pda
can I make a disk image of my pda and scan that with a recovery application on my pc?
It is not too late!
I was able to recover most of my files, after performing a hard reset, using Raise Data Recovery (ufsexplorer.mobi)
Hey guys,
i have a dead i-mate k-jam/wiz 200.
Until about 6 months ago i didn't know i could have soo much fun modding my phone, then a friend forwarded me here. within 20 minutes i had my spl unlocked and was modding away, best thing i ever did with a phone.
Now, my wizard is dead and i had to purchase (god forsake it a nokia 6121 classic), yes you have full permission to shoot me for a fairly un moddable phone however, it lights up and makes phone calls while i drool at the HTC diamond...
my main question is i have everything backed up on mini-sd from the wizard and would like to know is there a dedicated PC only program (like pimbackup) that i can use to retrieve the data, i have almost 200 contacts i can't retrieve plus some sms messages i DO need and hope their is a PC based software that does the same as PIM backup does for the phone?
does anyone know of a dedicated PC software that can handle the work?
Well lemme ask you this, how is your Wizard dead? Does it not boot? Not charge? Not turn on etc..? And what did you do to get it to the way that it is...it may be reversable with the proper steps.
If you can't connect it to something (be it GPRS, WiFi, or ActiveSync), you can't retrieve data from it, that's pretty much going to be the end of that story, unless someone can point out a test bed you could plug an unpowered phone into and retrieve data with.
This is why you should always:
Back up important contact numbers to your SIM card, so you can switch phones on the fly without losing contact info
Sync your phone and duplicate your contact lists with Outlook (or you can try Thunderbird/Finchsync), so you can recover after a critical failure
try not to brick your phone
Still confused...
ashasaur said:
Well lemme ask you this, how is your Wizard dead? Does it not boot? Not charge? Not turn on etc..? And what did you do to get it to the way that it is...it may be reversable with the proper steps.
Click to expand...
Click to collapse
To be exact for about 4 days it would power on but after around 1-2 minutes it would fade to white on the screen, i somewhat suspect water damage, but i have been careful with the device.
Never modded something i was at least unsure of. now even if i try charging it doesn't work, even with a replacement battery i tried. It shouldn't be the rom cos i haven't had problems other than the usual you get with a few weeks use.
hasn't been overclocked (although i have been extremely curious about O/C'ing a phone )
Miss my k-jam
Myrddin Wyllt said:
If you can't connect it to something (be it GPRS, WiFi, or ActiveSync), you can't retrieve data from it, that's pretty much going to be the end of that story, unless someone can point out a test bed you could plug an unpowered phone into and retrieve data with.
This is why you should always:
Back up important contact numbers to your SIM card, so you can switch phones on the fly without losing contact info
Sync your phone and duplicate your contact lists with Outlook (or you can try Thunderbird/Finchsync), so you can recover after a critical failure
try not to brick your phone
Click to expand...
Click to collapse
Sadly i only have a mini usb cord to use as charger so it narrows possible fault finding options down
i still have the data on mini-sd but now-days nowhere has SD capability and i backed up to PIM backup regurlaly.
Always synched it (with the company i was working for, since then they've deleted the profile for reserve space )
would push the boundaries but nothing that *should* brick the phone itself..
for a while it would power on, get to the windows 6.1 splash screen, boot then just randomly fade to white..
only thing i can put it down to is weather damage..but even then?!
any way i can retrieve the data from a pim backup file?? (that's on the SD card itself?)
2 years later...
Well I fixed the unit finally.
Seems that the battery went completely flat and wouldn't charge which i resolved by splicing a USB cable and attaching to the battery itself.
Now that the phone charges i can't connect to PC in Win 7 x64, XP etc. i think my soldering job on the mini USB port is to blame.
The rom i previously had loaded crashes (fade to white then restart) whenever i open the text messages menu regardless of how many messages may be stored etc.
What i'm hoping to do is flash an old official rom, trial for a few days then re flash a new rom, is it possible to flash directly from an SD card?
The information i've found so far is rather vague and from what i could find says you need to run mtty and winhex but that's where it ended.
Anyone else attempted the SD card method?
Device info:
Rom's a TNT based one WM 6.1.0.0 (don't have original RUU anymore so don't remember specifics)
G3 Wizard
IPL - 3.08
SPL - 3.08
GSM - 02.19.11
I need you guys help real bad. Went to go use my phone when I noticed there was a gap between icons on the bottom tray of the phone. I tapped the space there to see if it was something there with no icon, but nothing happened. I figured I'd soft reset to see if that icon would go away. Now my phone has been soft reseting itself over and over and over for the past half hour. I can't get into my phone now. It loads the T-Mobile screen, loads the Windows Mobile screen then shuts down and repeats the process. Please tell me there is something I can do to fix this. I need my phone.
If it matters, I had installed some software prior to this, but nothing seemed out of the ordinary. Thanks in advance.
Try removing your SD card if you have one installed then soft resetting. If not then I really have no advice & wish you luck!
As mrbelvedere stated removing the memory card(if you have one) might fix it. If not you might have to reflash your ROM. You can d this by going to Bootlader mode (Hold CAMERA button and reset with stylus.) and flashing like normal from there.
Haven't gotten a chance to try either of your suggestions yet (I'm still at work and left my phone home) ut if I have to reflash my ROM, what exactly does that entail? I'm pretty novice when it comes to things like this so if I do like stated above, is it a pretty straight foward self explainitory process? And am I correct in assuming that if I hard reset, I lose everything and start completely fresh?
Well, you guys both helped me and unfortunately the answer isn't good. Removing the storage card did the trick, it finally stopped continously rebooting. However, a few of the apps that would load off the SC didn't load (which I could probably fix later) but then another error would pop up and this one said "No language dat file". I would press the ok button but the phone would just lock up and freeze and I'd have to pull the battery just to shut it off. Tried it a few more times, same thing every time. Did a little research and it seems this is caused by having Fizz Weather installed on your SC, which, of course, I had did not to long ago. Every article I read basically said I need to do a hard reset to get rid of this problem. I'm resigned to the fact that I'm going to have to start fresh, which in a way is a good thing because I can start clean and not download all the bull I previously had on my Wing (I was a new app fiend!), but I do have a few quick questions if you'd be so inclined.
Also, I don't have a sync cable, just a memory card reader so I can't do any ActiveSync stuff.
1. I did have SPB Backup on there and do have about 2 recent backups, however all I really need off them is my contact info, because I would like to start fresh. After I hard reset, do I have to reinstall SPB Backup to run the backup, or can I run it on my fresh Wing with out it.
2. What do I do about my Storage Card? I know I can just copy my movies, music, tsk files and extra stuff to my computer but what about the program files of apps I installed to the storage card? Do I just delete that folder? Should I delete the whole card and start fresh there as well? How exactly does that work?
Sorry for all the questions, but this is my first time having to do a hard reset and I don't want to screw up my phone any worse than I apparently already have. Thanks in advance.
FatBoyExtraordinaire said:
Well, you guys both helped me and unfortunately the answer isn't good. Removing the storage card did the trick, it finally stopped continously rebooting. However, a few of the apps that would load off the SC didn't load (which I could probably fix later) but then another error would pop up and this one said "No language dat file". I would press the ok button but the phone would just lock up and freeze and I'd have to pull the battery just to shut it off. Tried it a few more times, same thing every time. Did a little research and it seems this is caused by having Fizz Weather installed on your SC, which, of course, I had did not to long ago. Every article I read basically said I need to do a hard reset to get rid of this problem. I'm resigned to the fact that I'm going to have to start fresh, which in a way is a good thing because I can start clean and not download all the bull I previously had on my Wing (I was a new app fiend!), but I do have a few quick questions if you'd be so inclined.
Also, I don't have a sync cable, just a memory card reader so I can't do any ActiveSync stuff.
1. I did have SPB Backup on there and do have about 2 recent backups, however all I really need off them is my contact info, because I would like to start fresh. After I hard reset, do I have to reinstall SPB Backup to run the backup, or can I run it on my fresh Wing with out it.
2. What do I do about my Storage Card? I know I can just copy my movies, music, tsk files and extra stuff to my computer but what about the program files of apps I installed to the storage card? Do I just delete that folder? Should I delete the whole card and start fresh there as well? How exactly does that work?
Sorry for all the questions, but this is my first time having to do a hard reset and I don't want to screw up my phone any worse than I apparently already have. Thanks in advance.
Click to expand...
Click to collapse
First off, I would get a data cable for your phone, and then get the latest version of ActiveSync. This way, you can transfer files easily, plus, you can backup all your data/contacts. Plus, if/when you want to flash to a better rom, it's easier this way. You are going to want to reformat your flash card. Just for the time being back up all files on your computer, and flash it that way. Doing a hard reset isn't difficult or bad, but you will lose all data stored on your phone. It just basically reinstalls the original operating system, so it will be like you turned it on for the first time. Do you know how to do a hard reset? After this is all said and done, I would start looking into flashing to a different rom. The one that comes stock on our phones SUCKS.
Yeah, I definitely will be looking into a data cable now. Ironically, I was just looking at docking stations with the cable attached right before my phone went down. As for the latest version of AS, do you mean for the PC or the phone? I figured I should clear the storage card as well, since nothing will be linked to it anymore. The only thing I'm really mad about is losing my contacts, but hopefully spb backup will fix that. I do know how to hard reset, was reading up on it all night. I'm going to do that, see if all goes well, if it does, I'm going to buy that docking station then probably ask you about flashing! Thanks again for the help.
Sorry to post again, but I have yet another question. My friend has this ( http://www.circuitcity.com/ssm/Mad-...oid/199058/catOid/0/rpem/ccd/productDetail.do ) and no longer uses it. It looks like the ports are the same as my Wing. Could I use that as a active sync cable?
Nevermind, I'm an idiot. Was looking for a HDMI cord in my junk wire box under the bed and, low and behold, what do I find? Not 1, not 2, but 3 usb sync cables! I'm such an idiot! I hard reset, lose everything and now I find the cables. Oh well, you live and you learn. Besides, I can start fresh and get into this flashing business.
Hello Everybody;
I got a problem with my HTC HD Mini, after restarting the device due to crashing while receiving SMS, the unlock screen is NOT accepting my CORRECT passcode. After entering the numbers and tapping "UNLOCK" Nothing happens, not even an error message for something like that!
Again I AM ENTERING THE CORRECT PASS CODE and NOTHING happens when I tap unlock.
I NEED MY CONTACTS AND PHOTOS SINCE I DON'T HAVE A BACK UP... So I didn't try "HARD RESET".
Is there any way I can solve it? Is there any way I can recover my data?? Please HELP ME. THANKS...
P.S: Running Windows Mobile 6.5
If you didn't use encryption on your SD card you can just put your microSD in a card reader and backup your files. And if you stored your contacts on your sim card, you can put your sim card in another phone and copy them through that other phone. So, only the data and contacts that are stored on your phone memory are not accessible.
sina149 said:
Hello Everybody;
I got a problem with my HTC HD Mini, after restarting the device due to crashing while receiving SMS, the unlock screen is NOT accepting my CORRECT passcode. After entering the numbers and tapping "UNLOCK" Nothing happens, not even an error message for something like that!
Again I AM ENTERING THE CORRECT PASS CODE and NOTHING happens when I tap unlock.
I NEED MY CONTACTS AND PHOTOS SINCE I DON'T HAVE A BACK UP... So I didn't try "HARD RESET".
Is there any way I can solve it? Is there any way I can recover my data?? Please HELP ME. THANKS...
P.S: Running Windows Mobile 6.5
Click to expand...
Click to collapse
What happens When you put the phone via USB to the PC?
normally appear how I want to connect the phone as a HDD, Activesync, internet modem?
in this way I do not have to unlock the phone I can sync all, (contacts and photos) (Active Sync) ?
Sync requires unlocking too
First of all, There is no Micro SD Card installed so I need to back up phone memory files...
I didn't try with windows 7 as that is using different software for syncing the phone, but in Win XP, when I try with Microsoft Active Sync, it says that the phone should be unlocked before it can be synced!!!
If you have the opportunity try with windows 7, I think that'll solve the problem of synchronization. ( I use windows 7 to sync - without to must unlock the screan of phone.) After sync you can do hard reset and look for errors due to screen lock...
good luck!
15MA1L said:
If you have the opportunity try with windows 7, I think that'll solve the problem of synchronization. ( I use windows 7 to sync - without to must unlock the screan of phone.) After sync you can do hard reset and look for errors due to screen lock...
good luck!
Click to expand...
Click to collapse
Also tried with Win 7 and Mobile Device Center; NOT WORKING... a Dialog Box asks to unlock the phone first and then try to Sync...
Isn't there any other way to access PHONE DATA without actually Syncing it?? Like iPhone Browser for iPhone???
As far as I know, no. these things (Phone Browser) have two components, one must also be installed on the phone ...
http://www.mymobiler.com/
EDIT
Surely there's always a way ask HTC Customer Service
15MA1L said:
As far as I know, no. these things (Phone Browser) have two components, one must also be installed on the phone ...
EDIT
Surely there's always a way ask HTC Customer Service
Click to expand...
Click to collapse
Well, I've asked the customer service already! they offered me HARD RESET. no more choices... (
Hm, sad... I think you are out of options else than trying all password combinations . But I think its better to accept your loss and next time backup your files and contacts. This reminds me of doing a phone backup myself.
Good luck!
Well, the device is NOT even telling me INCORRECT PASSWORD! it's like the button in never tapped!!!!
IF ANYBODY HAS SOMETHING FOR ME TO TRY, PLEASE HELP ME!
sina149 said:
Well, the device is NOT even telling me INCORRECT PASSWORD! it's like the button in never tapped!!!!
IF ANYBODY HAS SOMETHING FOR ME TO TRY, PLEASE HELP ME!
Click to expand...
Click to collapse
What version of rom uses (which country) and your phone company?
sina149 said:
Well, the device is NOT even telling me INCORRECT PASSWORD! it's like the button in never tapped!!!!
IF ANYBODY HAS SOMETHING FOR ME TO TRY, PLEASE HELP ME!
Click to expand...
Click to collapse
I suspect it's a hardware problem then(the digitizer in your case)
if nothing happens when u tap the screen i'm pretty sure this is the problem
go to a service,dunno what else to say
tzacapaca said:
I suspect it's a hardware problem then(the digitizer in your case)
if nothing happens when u tap the screen i'm pretty sure this is the problem
go to a service,dunno what else to say
Click to expand...
Click to collapse
Even i have the same problem .. i dont mind loosing my data .. how to Hard reset??? Nothing works no even connecting to pc via windows mobile ... please help