Hi,
I've spent 5 hours reading this site and others and can't find an answer...
I'm in real trouble... My completely unmodified M3100 went odd last night - wouldn't load contacts, calendar or go into the phone application, then after a couple of reboots, it won't even boot up now. It gets as far as the Orange splash screen, displays some version numbers, those disappear, then it sits there on the Orange screen for ever.
I've tried leaving the battery out over night, I've tried leaving it on the Orange screen for ages - no joy.
The only thing I haven't tried is a hard reset, because I need to get the data off there if at all possible, since it hasn't been sync'd for about 4 months. Silly I know and I was thinking I should do it the other day, but never got round to it.
The only thing which seems to function ok is the bootloader. Is there any way at all of either retrieving calendar and contacts data (at a minimum) or re-flashing just the OS portion of the ROM, leaving the user data intact?
Any help would be much appreciated - I'm having kittens here!!
Cheers,
Richard Wright
not to sure but..
have you connected it via usb when you're stuck on the loading screen and in bootloader mode to see if you can retrieve data?
i doubt you will be able to but its worth a try...
if not then i doubt there would be a way to be honest
Yeah, got it plugged in now. I can talk to the device using MTTY etc. when in bootloader mode. I just wondered if there was any way to dump the data.
I looked at the PB+KITL method but unfortunately my device doesn't seem to support KITL so that's a non-starter
when you conected the device to the computer didn'y you sync contacts and all the other info via activesync?if there is no other way of geting it to boot into software try upgrading software that doesn't make a hard reset...that way all data will remain on the device...hope this helps
No, the last time I actually connected to it and sync'd was back in December
What upgrading software do you suggest which doesn't make a hard reset? I was wondering whether the OS has just got corrupted and re-flashing that part would fix it.
that's exactly what i'm saying...make a software upgrade...that will make your device boot into the operating sistem...but without formating the device...ask the "high ranked" people on this site to give you a ftp link where you can dawnload a software upgrade without formating the device...remember....think twice and analize 1000 time what you are doing and go through the steps they indicate exactly otherwise you can lose not only the data on the device but the device itself...anyway don't weep...there are solutions
Any high ranking members out there able to help?!? Please!!
WrightClick,
I'm not sure what xardas is suggesting but if it is to reinstall the OS rom then, as far as I am aware, you will definitely lose your data because installing the new OS rom is in effect a hard reset.
Someone with a bit more knowledge will come along in a minute and offer advice on how to get your data off. You may need to resign yourself to the fact that it may be lost though. Hard lesson to learn.
WB
I am 99% sure there is no simple way of retrieving your DATA. You could try PMing Olipro/Cmonex for a final definitive answer as they knows more about the inward working than most.
Related
Hey guys,
i have a dead i-mate k-jam/wiz 200.
Until about 6 months ago i didn't know i could have soo much fun modding my phone, then a friend forwarded me here. within 20 minutes i had my spl unlocked and was modding away, best thing i ever did with a phone.
Now, my wizard is dead and i had to purchase (god forsake it a nokia 6121 classic), yes you have full permission to shoot me for a fairly un moddable phone however, it lights up and makes phone calls while i drool at the HTC diamond...
my main question is i have everything backed up on mini-sd from the wizard and would like to know is there a dedicated PC only program (like pimbackup) that i can use to retrieve the data, i have almost 200 contacts i can't retrieve plus some sms messages i DO need and hope their is a PC based software that does the same as PIM backup does for the phone?
does anyone know of a dedicated PC software that can handle the work?
Well lemme ask you this, how is your Wizard dead? Does it not boot? Not charge? Not turn on etc..? And what did you do to get it to the way that it is...it may be reversable with the proper steps.
If you can't connect it to something (be it GPRS, WiFi, or ActiveSync), you can't retrieve data from it, that's pretty much going to be the end of that story, unless someone can point out a test bed you could plug an unpowered phone into and retrieve data with.
This is why you should always:
Back up important contact numbers to your SIM card, so you can switch phones on the fly without losing contact info
Sync your phone and duplicate your contact lists with Outlook (or you can try Thunderbird/Finchsync), so you can recover after a critical failure
try not to brick your phone
Still confused...
ashasaur said:
Well lemme ask you this, how is your Wizard dead? Does it not boot? Not charge? Not turn on etc..? And what did you do to get it to the way that it is...it may be reversable with the proper steps.
Click to expand...
Click to collapse
To be exact for about 4 days it would power on but after around 1-2 minutes it would fade to white on the screen, i somewhat suspect water damage, but i have been careful with the device.
Never modded something i was at least unsure of. now even if i try charging it doesn't work, even with a replacement battery i tried. It shouldn't be the rom cos i haven't had problems other than the usual you get with a few weeks use.
hasn't been overclocked (although i have been extremely curious about O/C'ing a phone )
Miss my k-jam
Myrddin Wyllt said:
If you can't connect it to something (be it GPRS, WiFi, or ActiveSync), you can't retrieve data from it, that's pretty much going to be the end of that story, unless someone can point out a test bed you could plug an unpowered phone into and retrieve data with.
This is why you should always:
Back up important contact numbers to your SIM card, so you can switch phones on the fly without losing contact info
Sync your phone and duplicate your contact lists with Outlook (or you can try Thunderbird/Finchsync), so you can recover after a critical failure
try not to brick your phone
Click to expand...
Click to collapse
Sadly i only have a mini usb cord to use as charger so it narrows possible fault finding options down
i still have the data on mini-sd but now-days nowhere has SD capability and i backed up to PIM backup regurlaly.
Always synched it (with the company i was working for, since then they've deleted the profile for reserve space )
would push the boundaries but nothing that *should* brick the phone itself..
for a while it would power on, get to the windows 6.1 splash screen, boot then just randomly fade to white..
only thing i can put it down to is weather damage..but even then?!
any way i can retrieve the data from a pim backup file?? (that's on the SD card itself?)
2 years later...
Well I fixed the unit finally.
Seems that the battery went completely flat and wouldn't charge which i resolved by splicing a USB cable and attaching to the battery itself.
Now that the phone charges i can't connect to PC in Win 7 x64, XP etc. i think my soldering job on the mini USB port is to blame.
The rom i previously had loaded crashes (fade to white then restart) whenever i open the text messages menu regardless of how many messages may be stored etc.
What i'm hoping to do is flash an old official rom, trial for a few days then re flash a new rom, is it possible to flash directly from an SD card?
The information i've found so far is rather vague and from what i could find says you need to run mtty and winhex but that's where it ended.
Anyone else attempted the SD card method?
Device info:
Rom's a TNT based one WM 6.1.0.0 (don't have original RUU anymore so don't remember specifics)
G3 Wizard
IPL - 3.08
SPL - 3.08
GSM - 02.19.11
I need you guys help real bad. Went to go use my phone when I noticed there was a gap between icons on the bottom tray of the phone. I tapped the space there to see if it was something there with no icon, but nothing happened. I figured I'd soft reset to see if that icon would go away. Now my phone has been soft reseting itself over and over and over for the past half hour. I can't get into my phone now. It loads the T-Mobile screen, loads the Windows Mobile screen then shuts down and repeats the process. Please tell me there is something I can do to fix this. I need my phone.
If it matters, I had installed some software prior to this, but nothing seemed out of the ordinary. Thanks in advance.
Try removing your SD card if you have one installed then soft resetting. If not then I really have no advice & wish you luck!
As mrbelvedere stated removing the memory card(if you have one) might fix it. If not you might have to reflash your ROM. You can d this by going to Bootlader mode (Hold CAMERA button and reset with stylus.) and flashing like normal from there.
Haven't gotten a chance to try either of your suggestions yet (I'm still at work and left my phone home) ut if I have to reflash my ROM, what exactly does that entail? I'm pretty novice when it comes to things like this so if I do like stated above, is it a pretty straight foward self explainitory process? And am I correct in assuming that if I hard reset, I lose everything and start completely fresh?
Well, you guys both helped me and unfortunately the answer isn't good. Removing the storage card did the trick, it finally stopped continously rebooting. However, a few of the apps that would load off the SC didn't load (which I could probably fix later) but then another error would pop up and this one said "No language dat file". I would press the ok button but the phone would just lock up and freeze and I'd have to pull the battery just to shut it off. Tried it a few more times, same thing every time. Did a little research and it seems this is caused by having Fizz Weather installed on your SC, which, of course, I had did not to long ago. Every article I read basically said I need to do a hard reset to get rid of this problem. I'm resigned to the fact that I'm going to have to start fresh, which in a way is a good thing because I can start clean and not download all the bull I previously had on my Wing (I was a new app fiend!), but I do have a few quick questions if you'd be so inclined.
Also, I don't have a sync cable, just a memory card reader so I can't do any ActiveSync stuff.
1. I did have SPB Backup on there and do have about 2 recent backups, however all I really need off them is my contact info, because I would like to start fresh. After I hard reset, do I have to reinstall SPB Backup to run the backup, or can I run it on my fresh Wing with out it.
2. What do I do about my Storage Card? I know I can just copy my movies, music, tsk files and extra stuff to my computer but what about the program files of apps I installed to the storage card? Do I just delete that folder? Should I delete the whole card and start fresh there as well? How exactly does that work?
Sorry for all the questions, but this is my first time having to do a hard reset and I don't want to screw up my phone any worse than I apparently already have. Thanks in advance.
FatBoyExtraordinaire said:
Well, you guys both helped me and unfortunately the answer isn't good. Removing the storage card did the trick, it finally stopped continously rebooting. However, a few of the apps that would load off the SC didn't load (which I could probably fix later) but then another error would pop up and this one said "No language dat file". I would press the ok button but the phone would just lock up and freeze and I'd have to pull the battery just to shut it off. Tried it a few more times, same thing every time. Did a little research and it seems this is caused by having Fizz Weather installed on your SC, which, of course, I had did not to long ago. Every article I read basically said I need to do a hard reset to get rid of this problem. I'm resigned to the fact that I'm going to have to start fresh, which in a way is a good thing because I can start clean and not download all the bull I previously had on my Wing (I was a new app fiend!), but I do have a few quick questions if you'd be so inclined.
Also, I don't have a sync cable, just a memory card reader so I can't do any ActiveSync stuff.
1. I did have SPB Backup on there and do have about 2 recent backups, however all I really need off them is my contact info, because I would like to start fresh. After I hard reset, do I have to reinstall SPB Backup to run the backup, or can I run it on my fresh Wing with out it.
2. What do I do about my Storage Card? I know I can just copy my movies, music, tsk files and extra stuff to my computer but what about the program files of apps I installed to the storage card? Do I just delete that folder? Should I delete the whole card and start fresh there as well? How exactly does that work?
Sorry for all the questions, but this is my first time having to do a hard reset and I don't want to screw up my phone any worse than I apparently already have. Thanks in advance.
Click to expand...
Click to collapse
First off, I would get a data cable for your phone, and then get the latest version of ActiveSync. This way, you can transfer files easily, plus, you can backup all your data/contacts. Plus, if/when you want to flash to a better rom, it's easier this way. You are going to want to reformat your flash card. Just for the time being back up all files on your computer, and flash it that way. Doing a hard reset isn't difficult or bad, but you will lose all data stored on your phone. It just basically reinstalls the original operating system, so it will be like you turned it on for the first time. Do you know how to do a hard reset? After this is all said and done, I would start looking into flashing to a different rom. The one that comes stock on our phones SUCKS.
Yeah, I definitely will be looking into a data cable now. Ironically, I was just looking at docking stations with the cable attached right before my phone went down. As for the latest version of AS, do you mean for the PC or the phone? I figured I should clear the storage card as well, since nothing will be linked to it anymore. The only thing I'm really mad about is losing my contacts, but hopefully spb backup will fix that. I do know how to hard reset, was reading up on it all night. I'm going to do that, see if all goes well, if it does, I'm going to buy that docking station then probably ask you about flashing! Thanks again for the help.
Sorry to post again, but I have yet another question. My friend has this ( http://www.circuitcity.com/ssm/Mad-...oid/199058/catOid/0/rpem/ccd/productDetail.do ) and no longer uses it. It looks like the ports are the same as my Wing. Could I use that as a active sync cable?
Nevermind, I'm an idiot. Was looking for a HDMI cord in my junk wire box under the bed and, low and behold, what do I find? Not 1, not 2, but 3 usb sync cables! I'm such an idiot! I hard reset, lose everything and now I find the cables. Oh well, you live and you learn. Besides, I can start fresh and get into this flashing business.
Hi,
I've a big big problem with my HTC Advantage.
Yesterday the unit worked perfect until it switched off because of the empty battery. Then I charged it overnight.
Today in the mornig my log in passwort didn´t work anymore.
I never changed the password "0103" since 1,5 years.
What can I do now to get on my hdd? I´ve got a "actually" backup on the MiniSD-Card. But it's not possible to get on it.
Even the Hardware-Reset (Volume down holding Reset) doesn't work. I get on the "reset-screen" but the Action-Key doesn't work. Only the Camera (abort) is working.
It's absolutely true, the password changed it self.
Have you got any ideas? HTC says that in repair all datas will be lost!
Best regards from Austria and many many thanks for helping.
I can only say that I have also had the same experience.
For me the battery never ran out of juice but one morning the Advantage just would not accept my 4-digit "password".
I finally had to give up, for after a number of tries the time between each time one can try a new password becomes VERY long (and I also KNOW the password I used so what was the point...). Soft Resets did not help
So I ended up with a hard reset...
And I no longer use a password...
neon-mödling said:
Hi,
I've a big big problem with my HTC Advantage.
Yesterday the unit worked perfect until it switched off because of the empty battery. Then I charged it overnight.
Today in the mornig my log in passwort didn´t work anymore.
I never changed the password "0103" since 1,5 years.
What can I do now to get on my hdd? I´ve got a "actually" backup on the MiniSD-Card. But it's not possible to get on it.
Even the Hardware-Reset (Volume down holding Reset) doesn't work. I get on the "reset-screen" but the Action-Key doesn't work. Only the Camera (abort) is working.
It's absolutely true, the password changed it self.
Have you got any ideas? HTC says that in repair all datas will be lost!
Best regards from Austria and many many thanks for helping.
Click to expand...
Click to collapse
I would call HTC and see if their's a default password they might have to get you back into the unit. I know it's a long shot but give it a try bud.
Did you do the hardware reset in the recommended way?
Volume down and pressing Reset at the same time.
Then press the Action Key in the middle (Key with the 4-directions).
I can't do a hardware reset because the button "is not working" or is locked because of the password.
I called HTC today and talked with a competent support engineer. There is no default key to unlock the password. It should be a Windows-Problem.
The only way is to send the unit to HTC - all data will be lost!
Best regards
it can change if you change your IMEI. otherwise no idea why.
For me it worked performing a standard 'hard reset' - volume slider down and 'reset'.
Sadly it seems that no one has got any other solutions...
change rom and restor you back up
go to bootloader mode, dont remember how but the info is somewhere in the forum. Then change rom, you can get the default rom off google if you search, so you actually uprading the same rom again into you existing rom. Then restore your backup. That's should do. i had the same problem and using standard volume slider down and pressing reset button worked for me. Hope that helps.
BPHC said:
go to bootloader mode, dont remember how but the info is somewhere in the forum. Then change rom, you can get the default rom off google if you search, so you actually uprading the same rom again into you existing rom. Then restore your backup. That's should do. i had the same problem and using standard volume slider down and pressing reset button worked for me. Hope that helps.
Click to expand...
Click to collapse
uh, no need to reflash. just a plain hardreset will do.
Thanks all for helping.
I decided to send the HTC to the Austrian Service Point.
There´s still a gurantee, so I don´t want to spend every free minute with this stupid thing.
Best regards
neon-mödling said:
Thanks all for helping.
I decided to send the HTC to the Austrian Service Point.
There´s still a gurantee, so I don´t want to spend every free minute with this stupid thing.
Best regards
Click to expand...
Click to collapse
heh, task 28 command in mtty is guaranteed to hard reset it if the button press is no good. but maybe it has some hw fault if the buttons don't work..
Solution
This is the only way to solve this issue. Yes its a BUG.
The Password is no longer stored correcly when you loose your battery.
http://forum.xda-developers.com/showpost.php?p=1164331
No patch avalible until now.
Niendertal said:
This is the only way to solve this issue. Yes its a BUG.
The Password is no longer stored correcly when you loose your battery.
http://forum.xda-developers.com/showpost.php?p=1164331
No patch avalible until now.
Click to expand...
Click to collapse
this link describes how to hard reset a blueangel. not athena.
"task 28" works though, but you do not need "task 0".
"task 28" basically does a plain hard reset, though. you only need to use it if volume+reset doesn't work (which is usually a HW button issue)
This just happened to me on my Touch...
but I ABSOLUTELY need the data on my touch. What to do?
Same Issue - MDA Vario II - PDAViet WM 6.1
Did anyone come, by any chance, up with a solution how to avoid the looming hard-reset?
Happened yesterday - password changed on its own.... Couldn't believe it!!
Still no fix?
I just got back from vacation yesterday. The phone worked fine until this morning. Somehow the password changed and I cannot get in. This sucks! I will lose all of my vacation photos (on internal memory) if I do a hard reset. The good news: I did a back up prior to going on vacation, so I won't lose everything. I, however, really hate to lose two weeks of photos. Any new suggestions on how to retrieve my data?
Sorry dude,
Hv to tell u that I was unable to find one when I was desperately looking for one some time ago. Best of luck anyways, and let us know in case you're successful.
Josh
Thanks for your um, empathy. I did a hard reset, but skipped the flash drive reformat. This reset the main memory to factory settings, but did not delete any of the files on the flash disk. I saved all of my photos, spreadsheets, and other data from the vacation. I restored the August 13th backup, but only the main memory files and lost very little.
This was a scary experience for two reasons: 1) I almost lost a ton of data, 2) I got it all back without needing a password. I thought that data on the flash disk was secure, but I was soooo wrong. All 16Gb are as secure as what is on the MicroSD card. If someone stole my device and performed the same operation they would have had lots of embarrassing photos of me at a bacchelor party and wearing a Spedo (or less) on the beach. I guess this is something I need to keep in mind in the future. I don't need these photos popping up when I run for president.
Hi guys i wasnt quite sure where to put this thread but finnaly decided this forum was fine. I am sorta a newbie but have been reading loads. I think this website is awesome and i will probably donate!! Anyways i have been having a problem with my phone . It is a T mobile MDA Vario Uk IPL 1.06 and SPL 1.06 and WM5, OS 5.1.70 (if that matters)it died, i went to the tmobile shop they sent it to thier place but it came back unfixed. Anyway to make a long story short i turned out to be the charger but now a week back i have got it up and running again!! But when it freezes as it does everynow and then i have no choice but to take the battery out. When i turn it back on the date and time has gone back to November 2005! It does not do this when i turn it off by holding down the power switch. It also loses some tasks i have made . But wierdly not all the tasks. For example i had 4 tasks i took the battery out , when i restarted it the date went back to 2005 and only 1 task remained!. Is there some other way to put it of that i dont know about when it is frozen? Or am i just doomed to keep changing the date!
Thnak you very much for your replies and your time in advance.
Are you trying to soft reset the phone first? Are you trying to turn the phone all the way off? Removing the battery should be a last resort approach.
Here's the deal...
You can stave off a lot of these kind of memory/freezing problems in the future by loading some kind of RAM indicator (QuickMenu has a built-in one, can manage running programs, and gives you a Windows desktop-style start menu for programs instead of the dumb folder avalanche) to let you know you have too many programs running, and you need to do a soft reset every once in a while, or at least hibernate it periodically (you can do this from QuickMenu), just to jog it clean. It would also be wise for you to load a temporary file cleaner to clear out your temp files every once in a while...you'd be shocked how much crap piles up under the OS when you're not looking.
Lastly, since you might end up really losing some important data, I'd recommend getting DotFred's PIM backup tool and loading it on an SD card in your phone, and configure it to back up your phone regularly (like once a day at 2 am, for example). As long as the phone's left on, it'll do that for you, and if your phone really craps the bed, at least you'll have your contacts, meetings, and other info safe and sound.
Also, in the future, please add the info on your phone to your sig, so you don't have to repeat yourself 8,000 times, and you might want to try more descriptive titles for your topics than "Hey," unless you like being ignored...
Thank you Myrddin Wyllt but what did you mean by hibernating it ? do you mean just pushing the on/off button quickly so the screen goes of? oh yeah and thank you for all the advice on this forum i shal procede to do that now! Thnak you again
Yep i have done that now
upgrade your OS to at least WM6.
When I got my phone it had WM5 on it, and it used to lock up or spontaneously soft reset at least once a day, even though I soft reset it regularly. Since I upgraded to WM6 I no longer have these lockup problems.
thank you i was thinking about upgrading but wasnt sure! About the battery thing i just found out about the little hole on the side. I think this solves the problem . But about upgrading will it make my phone slower or take up precious memory or something? And the big question which one?? Also some apps i would like to have require .net framework 2.0. I tried installing it on my phone on the storage card , i had about 50mb free but it still said there is not enough space and told me to clear up space and start again! will upgrading my rom also solve this problem? Is WM6 just like WM5 what are the differences i am a beit of a newbie here! You might have to treat me like a child on this one!
Also i was wondering out of the 47.4mb internal memory of the MDA Vario how much is used by the system and how much crap have i got on? Also if i use "clear storage" then will it also get rid of programs i have installed on my memory card and i have unlocked my phone. Will it re-lock it and return the old crappy t-mobile themes?? (i have spb moble shell atm)
Thank you in advance!
I had put a pattern lock on my HTC HD2 but my phone went dead and after I put it in charge and turned it on the phone won't accept the right password like it doesn't recognize it ... so now im locked outta my phone . I know how to do a factory reset , but i dont wanna erase everything ..
I heard a whole bunch of stuffs and people everywhere be saying that they haven't heard any other way then the master reset to unlock the phone so I was wondering is there any other way I can unlock the phone without having to do a master reset cause I haven't backing up my datas on the phone yet and since it's locked now it doen't even allow me now to do any kind of synchronization on my pc. So since yall are the experts on that matter please help me cause I'm afraid of losing all my informations on the phone and it has been about two weeks now since I put the phone on a corner somewhere unuseful and waiting for an answer.
thanks already guys !
Unfortunately, there is no way out other than a reset. Sucks to hear I know. However, yank the SD card out first, at least you wont lose anything that's on that.
Going forward, you can use the built in Microsoft MyPhone to sync backups to your live account. Or any other number of backup software that's out there. You can also set your phone and video to save to the SD card.
Sorry man, it's the most frustrating thing about this phone.
Yea that is so frustrating ... but is there any way that I can back up my datas before i perform that master reset cause I have never back them up before and everything is saved on the phone even my contacts cause as the phone locked right now it seems impossible to me to do anything at all. Anytime I'm trying to synchronize the datas on my pc it won't let me and said "your phone is locked authenticate your phone first". So is there any way out ?
spencarter23 said:
Yea that is so frustrating ... but is there any way that I can back up my datas before i perform that master reset cause I have never back them up before and everything is saved on the phone even my contacts cause as the phone locked right now it seems impossible to me to do anything at all. Anytime I'm trying to synchronize the datas on my pc it won't let me and said "your phone is locked authenticate your phone first". So is there any way out ?
Click to expand...
Click to collapse
Unfortunately that's one of the bugs, that the lock screen will no longer function correctly, you won't be able to get in, ever, sorry
i think i know why it happens, at least for me...
seems whenever i install certain cabs, then uninstall them, this happens. most recently has been a swype cab i found off here, was the latest version for t-mobile hd2s. it installed fine and worked fine, but when i removed it, it caused the issue. i reformatted and only installed that cab, setup a pin, rebooted, worked, uninstalled the swype cab, rebooted, broke-wouldn't take the pin.
so maybe it has something to do with using non stock roms and using different kinds of cabs or something...
Just happened to me last week due to a forced server exchange policy.
Hard reset is it. Confirmed by HTC.
Known bug with no fix on the way it seems.
same happended to me...and still looking to fix it
i already did the reset they told not to put a password on my phone
so im lookin if they find a fix so i can use password