Database Users

HELP Repeated Align Screen

Hi,
My "Align Screen" does not work properly. When I tap on Align screen it keeps on repeatedly doing Align Screen and does not stop.
I tried hard reset, another ROM, but nothing works. Even my tapping on the screen is all over the place. If I click on the Windows button the calendar opens (due to screen alignment problem and not due to wrong application assigned to button).

So i've been having problems with the screen alignment on mine since i had one spot on my MDA screen that was dead and my screen was cracked so the alignment wizard basically got stuck in limbo when I tried to calibrate it. SO basically what I had to do was download PHM Registry Editor and change the registry key touch referenced in here.
Afterwards I used the remote alignment tool (attached) to retrieve the correct settings from the correctly aligned mda(after changing the registry key then rebooting the device) then made sure the file was saved on my pc....normally it's saved by default in the C:\Program Files\Code Factory\Remote Screen Alignment directory. The file was called WIZA200.dat. I did a soft reset then when the alignment screen came up I did the skip function in the remote screen alignment application and it automatically read the proper calibration from the wiza200.dat file and then properly calibrated my mda now my screen is properly calibrated even though i never ran the alignment wizard.
So here are the Instructions folks:
1. Download the latest activesync and connect your mda to your computer and verify your device is connected(not as guest)
2. Perform a soft/hard reset on your MDA then tap your screen to start the screen alignment wizard
3. Download the remote screen alignment tool attached and install it on your machine.
4. Download the wiza200.txt file attached and rename it to WIZA200.dat then put it in the C:\Program Files\Code Factory\Remote Screen Alignment directory on your computer
5. Ensure your MDA is connected to your pc(A green activesync Icon usually indicates a connection )
6. Open the remote screen alignment tool on your pc meanwhile your phone be displaying the alignment screen wizard.
7. Click SKIP in the screen alignment tool.
Assuming everything went fine a message box displaying "The operation has been completed successfully. Your device will be restarted." should pop up on your computer and your device should restart. Afterwards your phone will run the files it always does when you do a soft/hard reset then you touch screen should be properly calibrated and work fine.
I found the above solution. But it has messed up the entire screen. I suspect the Calibration data is not correct and it is for Wizard. My screen is f$#@#@. PLEASE HELP.

if you wanted help vinbad i think you should also inclued the files you downloaded and the program that you installed to avoid this screen alignment thing and hope that someone with the capacity of changing the *txt for prophet will read this thread and can help you both..
this is just an opinion and i do hope that some good samaritan will come along that can help you!
PEACE!

HD Frozen in Align Screen..!

My Touch HD is frozen....was using fine so many days - suddenly overnight - I can no longer use. The whole unit is unresponsive.
Tried the following:
Soft reset...got stuck on the home screen after boot....
Hard Reset....boots then stuck in align screen
ROM Flash...tried 6.1, 6.5 flashes...then boots then stuck in align screen
Official ROM Flash...flashed..then boots then stuck in align screen...
I am out of ideas - what to try next...can someone give me idea what could be the problem - I think my fone is still on Warranty - I bought it on August 2008. SO I will probably need to send for repairs! Will need to put back stock SPL etc...before I send it...
When the fone is stuck on align screen and I link the fone to my Laptop the activesync starts - and I can browse the folders on the fone - that's about it!
Is there any way I can bypass the align screen part - so I can see if the rest of the fone works.
Gosh! how much will it cost to get this sorted?
Please someone give me some ideas on what I can do to get this resolved.
thanks
DD

devdarshan said:
My Touch HD is frozen....was using fine so many days - suddenly overnight - I can no longer use. The whole unit is unresponsive.
Tried the following:
Soft reset...got stuck on the home screen after boot....
Hard Reset....boots then stuck in align screen
ROM Flash...tried 6.1, 6.5 flashes...then boots then stuck in align screen
Official ROM Flash...flashed..then boots then stuck in align screen...
I am out of ideas - what to try next...can someone give me idea what could be the problem - I think my fone is still on Warranty - I bought it on August 2008. SO I will probably need to send for repairs! Will need to put back stock SPL etc...before I send it...
When the fone is stuck on align screen and I link the fone to my Laptop the activesync starts - and I can browse the folders on the fone - that's about it!
Is there any way I can bypass the align screen part - so I can see if the rest of the fone works.
Gosh! how much will it cost to get this sorted?
Please someone give me some ideas on what I can do to get this resolved.
thanks
DD
Click to expand...
Click to collapse
Have you tried flashing orginal stock rom which came with device. Has been known to fix a multitude of problems.
Also you can bypass align screen. Read alternative solution halfway down first post in this thread, though it does require copying a file to your sd card

Thanks Spartan
Yes - I have flashed with the official ROM - same issue got stuck in the Align Screen.
Then I tried the welcome.not procedure to bypass the align screen and it crossed that stage and now I can see the home screen - but none of the screen functions work, not even the four buttons below - phone, home, <- and the end key. I tried the volume key and it bought up the volume screen, and sound is OK as i change the volume - rest nothing is working.
I can receive calls but I cannot pick up - since there is no response from the screen.
I was wondering if there is a way to install some app on it so I can use the PC to control the functions? all I want to do is to make sure I have all the stock and details before I send it out for repairs.
Any idea what the problem could be and how much it would cost to repair? will it be covered under warranty?
Thanks/DD

I managed to install MyMobiler - and can use the functions using my laptop - which would imply something wrong with the screen and due to that it's not responding. Voice is OK, incoming outgoing is OK....
Any ideas if this repair will be under the warranty? how much it will cost?

devdarshan said:
I managed to install MyMobiler - and can use the functions using my laptop - which would imply something wrong with the screen and due to that it's not responding. Voice is OK, incoming outgoing is OK....
Any ideas if this repair will be under the warranty? how much it will cost?
Click to expand...
Click to collapse
If device is still in warranty period it should be covered. If you can access bootloader you can check whether or not you have stock SPL and Splash screen should tell you what build of rom your using, which should be enough to confirm if you have stock rom on device

Thanks Spartan.
Looks like it's send to HTC for repairs for me. Hopefully it wil be covered by warranty.
Does it make a difference which Stock SPL i need to have I have been reviewing the thread http://forum.xda-developers.com/showthread.php?t=431217 for stock SPL and see different versions.
File Type: zip Restore_Stock_SPL_114_2.zip (132.7 KB, 27307 views)
File Type: zip Restore_Stock_SPL_113.zip (132.7 KB, 11818 views)
File Type: zip Restore_Stock_SPL_115.zip (133.0 KB, 12979 views)
File Type: zip RUU_Signed_Blackstone_stockSPL154.zip (132.8 KB, 20904 views)
I have already flashed the Official ROM which incldes the radio RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship.exe
so which SPL shoud I flash - or can I just flash the last one SPL154?
thanks
DD

Hi Spartan
One final question....I am sending off my HD for warranty repairs and want to make sure I am OK. I have replaced stock SPL and also flashed the official ROM and the details are as per below:
When I check bootloader - I see the following:
BLAC100 32M
SPL-1.54.0000
MicroP-Blackstone (LED) v6
When I boot the HD normally - I see the following in the bottom during startup:
R 1.13.25.24
G 52.62.25.34U
D 1.56.00.00
Due to the screen freezing, I am unable to check the ROM version etc - but I have used the following to Flash.
RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship.exe
Can you please confirm - if this is OK (in terms of sending to HTC for repairs) as I am unable to go into the unit (screen frozen) none of the buttons except volume working. Have tried everything.
Thank you for all the help.
Rgs/DD

sounds like its your digitiser thats broke

looking at your info, all loos well for returning device. As long as you have stock SPL and rom you'll be fine, which you do

HD Frozen "Same Problem"
I have exactly the same problem "Copy cat" of what've suffered lately but I noticed something in my touch screen that when you look at it with 180 angle you see that there is something wrong with screen colored...
I think the problem from degitizer...........
Please give me the solution how to get out from the align screen as it keep repeating many times...
Thanks

jasemHD said:
I have exactly the same problem "Copy cat" of what've suffered lately but I noticed something in my touch screen that when you look at it with 180 angle you see that there is something wrong with screen colored...
I think the problem from degitizer...........
Please give me the solution how to get out from the align screen as it keep repeating many times...
Thanks
Click to expand...
Click to collapse
Well I'd imagine if you had turned the phone 180 degrees, you'd be staring at the back and not be able to see the screen.
I read somewhere that you can skip the align screen by holding volume up and down buttons and tapping the screen.

I mean to look at the screen horizontaly
I did by holding volume - + with tapping the screen, but it doesn't work

Please tell me your latest update as I'm out of soution and it's under warranty.....
Take care

Newton ring
jasemHD said:
I have exactly the same problem "Copy cat" of what've suffered lately but I noticed something in my touch screen that when you look at it with 180 angle you see that there is something wrong with screen colored...
I think the problem from degitizer...........
Please give me the solution how to get out from the align screen as it keep repeating many times...
Thanks
Click to expand...
Click to collapse
Looks like you have something like a Newton Ring (search the forum for more info).
I also had one unit with this problem and I fixed it without replacing the touch panel, but it requires you to have some hardware skills... that is if your device is not warranty covered.
You have to heat up a little bit the touch panel using a hot air soldering station and gently lift the first layer of the touch panel to allow the air to go inside. But I have to warn you that you could easily damage your touch panel!

Extract the file and place this welcome.not file in the root of the SD Card and hard reset and it will bypass the Align screen segment....

Fallen Spartan said:
looking at your info, all loos well for returning device. As long as you have stock SPL and rom you'll be fine, which you do
Click to expand...
Click to collapse
Thanks Spartan - really appreciate you taking time to provide answers - fingers crossed - lets see how it goes!

devdarshan said:
Extract the file and place this welcome.not file in the root of the SD Card and hard reset and it will bypass the Align screen segment....
Click to expand...
Click to collapse
I'll try it and hopefully it will work,
Thanks alot....

Require HTC Touch 3G Calibration File

Guys,
I own an HTC Touch 3G.The Touch Screen suddenly stoped working.I tried Hard Reset,then it went into the Known loop of Align Screen.I somehow managed by skipping the Align Screen using the Remote Screen Alignment Tool.
But to make my Touch Screen to work, I need the Calibration Data File which by using Remote Screen Alignment Tool i can put the alignment for my Phone (Hopefully,Not Sure)
Any Tips & Suggestions are always welcome !!!
Plz help me to save my phone ...
Thanks,
Bala

t3232 help!
i have bought a htc clone t3232.i have problem with the touchscreen,works complete wrong!i have done soft/hard reset but i cannot resolve the problem.
i cannot enter to my phone because i cannot enter my password!
i have tried many times to calibrate the screen but every time the problem remains!please help i have the phone 2 days!

Guys,
Anybody can create the calibration file using Remote Screen Alignment Tool & provide me...
It will make my Touch screen to work...
Thanks,
Bala

ulvergr said:
i have bought a htc clone t3232.i have problem with the touchscreen,works complete wrong!i have done soft/hard reset but i cannot resolve the problem.
i cannot enter to my phone because i cannot enter my password!
i have tried many times to calibrate the screen but every time the problem remains!please help i have the phone 2 days!
Click to expand...
Click to collapse
I got problems with the touch screen also, when i press something on the screen it highlights above or below my selection, writing SMS was nightmare.So i went to htc service and they replace the "touch digitizer" and now my problems are history, everything works like charm.I think you should try that.

[Q] align screen error ?

dear all ..
Xperia X2 I will not go past the Align Screen when you do a hard reset.
This all started when I tried to opening a screen lock but will not work.
Next thing I did was a soft reset - same problem occurs, the screen is always automatically locked.
I then do a hard reset and press on the welcome screen which then presents the align screen, and I was still able to follow commands align screen but always come back to the place originally started
HELP! Please. Any suggestions?

HELP! Please. Any suggestions?

Instead of tapping on the crosses, press and hold on it until it moves. This should repeat for a few cycles.

go to notepad and create a file called welcome.not and save it to the removable memory card. Put the removable memory card back to your phone.
the phone will start without screen align.

solve se xperia x2 issue of force align calibration
thanks man you help a lot , do you know custom rom to make this device fast?

Stupid Problem with P3452

Hi all
first post and i got an interesting problem with my phone which i qualify as stupid. It all started when when my virtually keyborad started becoming unresponsive and when i tried to do a factory reset, i could not enter the 1234 number to start it. i left the phone for a while and then i could not get into the setting even . But i could receive calls but i could not call since i could not access any numbers on the dial pad( by pressing on the numbers of coruse but from dial log screen i could)
Anyway long story short while fiddling with the phone , i thought the lock feature was on that is why some of the touch functions was not totally responsive but to my sadness, i activated the lock and now the phone is stuck on the front page and i cannot access anything since i must press unlock at the far corner of the down screen but stupidly, while pressing on the unlock, since it is unresponsive, i cannot unlock the phone to get to the normal menu and so on.The only thing working is the square pad which tells me to press cancel then unlock to free the phone for normal use
By the way the lock feature is the one that blocks the phone so that you do not accidentally press on the touch screen and activate a program and not the lock thing operators put to limit your phone
I want to know if anyone can help me unlock the screen so that i can reset the phone or alternatively any other method via usb to reset my phone to factory settings. Any special buttons on the phone i can do to do that?
I tired leaving battery out for 24 hours but that did not work to unfreeze the touch buttons
Was thinking to reload the windows mobile completely via the micro card (which i read here) but i am not sure it will work or i fear it might brick my phone
Any suggestions will be welcome please.... thanks

Use myMobiler to control device from Pc through usb
Good luck
Ps: you'll probably have to change digitiser afterwards

Well tried the mobiler but the thing is that it asks the phone to allow the program to conenct and i cannot press yes on the touch screen since it is frozen or something so i am stuck again.

Very strange, it doesn't ask anything on my device...
Why don't you hard reset: press green and red buttons and while pressing, poke the stylus shortly in the reset hole then release the 2 buttons. It will ask something that you probably won't see, just press the action button and wait for it to restart.

Don't flash another on just yet - it may well cause issues as it sounds like your digitizer is broken. Don't hard reset either
Does it pick up anything at all? Have you tried tapping all over the place in that region to try and get a response, sometimes just under the screen also works. Do you use a screen protector? If not, try it with one, if yes, try it without, it may be interferring with it, or it may help the touch be picked up by the phone (Stupid, I know, but this is something I found to work before with my elfs, and omnias)
When it is locked, is activesync picking the phone up? You may be able to put the remote.exe into the windows folder (for myMobilier) and do it that way.
A digitizer costs about £6-£10. But due to the age of this device, as sad as it is, I would suggest trying a new phone out if funds allow for it.

ok so far i tried the hard reset (red button and green and pressed the on off button but nothing. When i press on off button alone it switches off but not hard reset. I did not know i had a reset hole at the bottom of the phone.I did that with red and green button but nothing. Only when i poke the hole alone it does a hard reset i think but when i switches back on it is still unresponsive and locked screen
I tried poking under screen protector nothing. Also i think screen is still responsive because when i tap on it, the screen lights brighter
I tired putting remote exe file on the phone( active sync is working and i can read files on the phone) but i have two remote files..which one to use ? the one that ends with 40 one or 50 .Also where to put it specifically..which folder.I tried my windows mobile based device but nothing.Also tried program files and data application nothing.
Mobiler cannot connect since from pc alone because it asks my phone permission
and i cannot tap yes to accept program.
so any more suggestions please

Hi
Maybe I wasn't clear enough, here's the exact procedure, it should work since you have to use only hardware buttons:
Hold down send/reject buttons (green/red at the front) and reset with the stylus; release the stylus but keep holding the buttons till you get 'this will erase all your personal data' message, then press 'action' (big front button) to hard reset.
If Hard reset doesn't work then your device hardware is faulty.

If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Avanisha. If you try to run one of the remote.exe it will say this is not a valid windows application, thats the one that needs to go into windows on your phone.

captainstu72 said:
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Click to expand...
Click to collapse
Hi captainstu72, i was under the impression that he messed up something in his system so a hard reset would hopefully solve the problem. In case he still can't align the screen after HR then he has to replace the digitiser. Mymobiler will not solve anything, pls read the 1st post: he wanted to do a factory reset. He just have to sync before HR.

thks tito 12..problem was solved with your help.J ust did not get the steps of hard reset right. Phone is working ok now and screen is ok as well as tap function. thank god i don't need a digitizer. thanks to captainstu72 for the help as well .You were right tito..seems i ran a program and then all hell broke on my phone. I wanted to factory reset but as you know the pad was locked.

Glad I could help, enjoy your device

Ahh okay, guess i mis read something! Sorry
Glad its all sorted though, I was just concerned he may end up in an annoying align screen loop