Hi all
first post and i got an interesting problem with my phone which i qualify as stupid. It all started when when my virtually keyborad started becoming unresponsive and when i tried to do a factory reset, i could not enter the 1234 number to start it. i left the phone for a while and then i could not get into the setting even . But i could receive calls but i could not call since i could not access any numbers on the dial pad( by pressing on the numbers of coruse but from dial log screen i could)
Anyway long story short while fiddling with the phone , i thought the lock feature was on that is why some of the touch functions was not totally responsive but to my sadness, i activated the lock and now the phone is stuck on the front page and i cannot access anything since i must press unlock at the far corner of the down screen but stupidly, while pressing on the unlock, since it is unresponsive, i cannot unlock the phone to get to the normal menu and so on.The only thing working is the square pad which tells me to press cancel then unlock to free the phone for normal use
By the way the lock feature is the one that blocks the phone so that you do not accidentally press on the touch screen and activate a program and not the lock thing operators put to limit your phone
I want to know if anyone can help me unlock the screen so that i can reset the phone or alternatively any other method via usb to reset my phone to factory settings. Any special buttons on the phone i can do to do that?
I tired leaving battery out for 24 hours but that did not work to unfreeze the touch buttons
Was thinking to reload the windows mobile completely via the micro card (which i read here) but i am not sure it will work or i fear it might brick my phone
Any suggestions will be welcome please.... thanks
Use myMobiler to control device from Pc through usb
Good luck
Ps: you'll probably have to change digitiser afterwards
Well tried the mobiler but the thing is that it asks the phone to allow the program to conenct and i cannot press yes on the touch screen since it is frozen or something so i am stuck again.
Very strange, it doesn't ask anything on my device...
Why don't you hard reset: press green and red buttons and while pressing, poke the stylus shortly in the reset hole then release the 2 buttons. It will ask something that you probably won't see, just press the action button and wait for it to restart.
Don't flash another on just yet - it may well cause issues as it sounds like your digitizer is broken. Don't hard reset either
Does it pick up anything at all? Have you tried tapping all over the place in that region to try and get a response, sometimes just under the screen also works. Do you use a screen protector? If not, try it with one, if yes, try it without, it may be interferring with it, or it may help the touch be picked up by the phone (Stupid, I know, but this is something I found to work before with my elfs, and omnias)
When it is locked, is activesync picking the phone up? You may be able to put the remote.exe into the windows folder (for myMobilier) and do it that way.
A digitizer costs about £6-£10. But due to the age of this device, as sad as it is, I would suggest trying a new phone out if funds allow for it.
ok so far i tried the hard reset (red button and green and pressed the on off button but nothing. When i press on off button alone it switches off but not hard reset. I did not know i had a reset hole at the bottom of the phone.I did that with red and green button but nothing. Only when i poke the hole alone it does a hard reset i think but when i switches back on it is still unresponsive and locked screen
I tried poking under screen protector nothing. Also i think screen is still responsive because when i tap on it, the screen lights brighter
I tired putting remote exe file on the phone( active sync is working and i can read files on the phone) but i have two remote files..which one to use ? the one that ends with 40 one or 50 .Also where to put it specifically..which folder.I tried my windows mobile based device but nothing.Also tried program files and data application nothing.
Mobiler cannot connect since from pc alone because it asks my phone permission
and i cannot tap yes to accept program.
so any more suggestions please
Hi
Maybe I wasn't clear enough, here's the exact procedure, it should work since you have to use only hardware buttons:
Hold down send/reject buttons (green/red at the front) and reset with the stylus; release the stylus but keep holding the buttons till you get 'this will erase all your personal data' message, then press 'action' (big front button) to hard reset.
If Hard reset doesn't work then your device hardware is faulty.
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Avanisha. If you try to run one of the remote.exe it will say this is not a valid windows application, thats the one that needs to go into windows on your phone.
captainstu72 said:
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Click to expand...
Click to collapse
Hi captainstu72, i was under the impression that he messed up something in his system so a hard reset would hopefully solve the problem. In case he still can't align the screen after HR then he has to replace the digitiser. Mymobiler will not solve anything, pls read the 1st post: he wanted to do a factory reset. He just have to sync before HR.
thks tito 12..problem was solved with your help.J ust did not get the steps of hard reset right. Phone is working ok now and screen is ok as well as tap function. thank god i don't need a digitizer. thanks to captainstu72 for the help as well .You were right tito..seems i ran a program and then all hell broke on my phone. I wanted to factory reset but as you know the pad was locked.
Glad I could help, enjoy your device
Ahh okay, guess i mis read something! Sorry
Glad its all sorted though, I was just concerned he may end up in an annoying align screen loop
Related
Hi,
I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).
Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.
Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).
Also in this state activesync isn't detecting device.
Thanks in advance! - Chris
Hold down (and keep holding) the camera button while depressing the reset button. Hopefully it boots into a tri-color screen. If so, plug it into the USB port and, at the bottom of the screen, it should display "USB". If that happens, flash it with a *known good rom*, such as a stock T-Mobile rom. Don't try to be clever, the object is to get the phone working. Once the flash has started, *get up and walk away* for 15 or 20 minutes. Don't check in on it, leave it alone, It takes some time. When you hear it's little chime, it's done, rebooted and ready. If any of the above doesn't happen or the flash outright fails, then you may have trashed it permanently. It doesn't sound like it's beyond hope yet, however.
i have the wizard and im having the same problem after installing a ROM from this website...it just goes to the windows mobile screen with the numbers then shuts off...id really like to save my phone is there anything else i can try because that hard reset thing isnt working
axxeman001 said:
Hi,
I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).
Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.
Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).
Also in this state activesync isn't detecting device.
Thanks in advance! - Chris
Click to expand...
Click to collapse
Well same thing happened to me a few days back.. I had to Cold Reset [which restored it to factory defaults], but hey I got it working again..
Press Communication Button [Top Left] and Record Button [Top Right] at the same time and use the stylus to soft reset..
You will get a black screen, asking you to press "Send" to reset to "Factory defaults"
Press "Send".
Hopefully you should get your MDA working again ...
I read the "Above" in the HTC Wizard Service Manual [PDF] on the *last page* under the "Cold-reset" Section..
My device has been working perfectly till suddenly & without any early notice the device has been locked with some kind of locking.
After reset the device goes into the locked status showed in the pictures, no option to do hard reset,
Tried all options, seems like one of the keys is defective and that’s why can’t perform hard reset.
The device is locked and the 90 minutes limit don’t go down, you can’t do anything.
However if there is a incoming call, you see it on the screen and you can answer the call.
Does anyone familiar with this lock screen ? how do i pass it & relase the device? please advise & help me ....
This is the password protection built into all versions of windows CE. (accesed form control panel/personal/security (or something like that, may vary with OS versions). It has options to lock the device after switching it off (going to sleep mode is considered switching off too), or after the device is not used for a given period of time. The whole point of this protection is to prevent unauthorized access to the device, so i think that without the password you're screwed
Did someone play with your phone before that happened? Maybe it was a "joke" by one of your friends? If you never set the password, anyone can enter the password settings applet and enable it. That's why it's always a good idea to set the password, even if you don't plan to use it -it is also required to enter security settings...
So, if you really want to HR, first of all make sure that one of the buttons is really defective - I just checked and you can't turn off the device by holding the power button when it's loched - this might be your problem. So try holding the comm manager and voice command buttons and press reset button on the side (keep the side buttons pressed until you get the "reset to factory defaults" question)
.
If that doesn't work, try checking if the device connects to activesync when it's locked. It shouldn't happen, since it would be a possible security hole, but knowing microsoft...
If it does you might try to flash its ROM (of course you would lose all your data).
And if it does not and one of the buttons really is defective you might have to disassemble the device in order to do a HR (by shorting the switches' contacts with some metal object), but i wouldn't do this if you don't have some experience with electronics, since you might damage the phone if it's not handled properly with case removed. It might be easier to go to a GSM repair shop and have the switch replaced.
itzik-g said:
My device has been working perfectly till suddenly & without any early notice the device has been locked with some kind of locking.
After reset the device goes into the locked status showed in the pictures, no option to do hard reset,
Tried all options, seems like one of the keys is defective and that’s why can’t perform hard reset.
The device is locked and the 90 minutes limit don’t go down, you can’t do anything.
However if there is a incoming call, you see it on the screen and you can answer the call.
Does anyone familiar with this lock screen ? how do i pass it & relase the device? please advise & help me ....
Click to expand...
Click to collapse
Forget all that password bs. Lock your device with this rogram. Unlock by pressing both soft keys at the same time.
Hi,
Yesterday, all of a sudden, my Tmobile Wing started vibrating and it wouldn't stop. I took a look at it and the front two lights displayed red and blue during this vibration episode. The only way I could stop it was by taking the battery out. After reinstalling it, I did a soft boot and it turned back on and worked perfectly fine for about eight more hours. Then, last night, it started vibrating again on it's own so I did the same exact thing as earlier in the day.
This time, it did not respond to a soft boot. It won't respond to a hard boot either. It won't take a charge (or at register it's taking a charge). Nothing!
The only thing that displays is a little BLUE light on the keyboard where it says, ALT. If I remove the battery, the light goes out. Once I insert the battery again, the blue Alt light goes back on. The phone is completely dead otherwise.
I have not done any hacks, updates, changes whatsoever. It didn't get wet and was not dropped.
Any possible ideas what the little blue light is supposed to mean? It's got to be some kind of service code or something? I'm pretty sure the battery still has a charge, but I haven't tried a new one. I even tried the plugging in the AC adapter and the phone still wouldn't respond at all. Is there any reason to think the computer would recognize it with the USB cable when it won't even power up?
Any solutions or where to turn with this thing? I think the little blue ALT light must signify some error code possibly......
Thanks.
it's the ALT key..
so you can input the blue characters on the keyboard.
you're phone is possessed.. sorry
can it go into bootloader mode(hold camera key and pole hole on side)?
if it can just flash a new rom into it or the original tmobile stock rom.
Have you hard-resetted your phone?
Which ROM are you using?
mv3, the answers to your questions.
Brudha said:
It won't respond to a hard boot either. I have not done any hacks, updates, changes whatsoever. It didn't get wet and was not dropped.
Click to expand...
Click to collapse
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Hey I Install The Cube And Enable It But How Do I Run It Like How To I Turn It On What Button Am I Suppose To Put
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Hey I Install The Cube And Enable It But How Do I Run It Like How To I Turn It On What Button Am I Suppose To Put
vietkiller said:
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Hey I Install The Cube And Enable It But How Do I Run It Like How To I Turn It On What Button Am I Suppose To Put
Click to expand...
Click to collapse
what cube did you install?
well install ftouchflo config by schaps and enable ftouchflo
i suggest you uninstall your cube and install slithers cube here.
then either get ftouchflo config or get the _ftouchflo_config.txt file from the windows folder and make the down-up gesture to be slithers cube.
kidnamedAlbert said:
mv3, the answers to your questions.
Click to expand...
Click to collapse
uhmm...no.
hard boot does not = hard-reset.
boot = to load your device.
there's no such thing as a hard boot or is there?
i assumed this person meant a power cycle..because if the device is not booting even after performing a hard reset command via hardware keys..blablablah..
saying you have a wing does not mention which of the stock ROMs is on the device.
so yeah... my questions werent answered.. :/
mv3 said:
uhmm...no.
hard boot does not = hard-reset.
boot = to load your device.
there's no such thing as a hard boot or is there?
i assumed this person meant a power cycle..because if the device is not booting even after performing a hard reset command via hardware keys..blablablah..
saying you have a wing does not mention which of the stock ROMs is on the device.
so yeah... my questions werent answered.. :/
Click to expand...
Click to collapse
I might be using the words 'reboot' and 'reset' interchangeably (incorrect or not). What I have attempted to do is a soft reset by depressing the little hole by the volume control. This is what worked the first time for me. The phone will NOT respond to that now.
In attempting a hard reset, I pressed the two buttons on the front marked with a '-' at the same time as depressing the same hole. Nothing responds to this at all. Is this the corrrect procedure for a factory reset?
I'm not sure the exact ROM installed. I have not changed it at all since the phone was purchased, so it's original. Since the phone doesn't even work now, doesn't seem like I can find out the ROM version.
Brudha said:
I might be using the words 'reboot' and 'reset' interchangeably (incorrect or not). What I have attempted to do is a soft reset by depressing the little hole by the volume control. This is what worked the first time for me. The phone will NOT respond to that now.
In attempting a hard reset, I pressed the two buttons on the front marked with a '-' at the same time as depressing the same hole. Nothing responds to this at all. Is this the corrrect procedure for a factory reset?
I'm not sure the exact ROM installed. I have not changed it at all since the phone was purchased, so it's original. Since the phone doesn't even work now, doesn't seem like I can find out the ROM version.
Click to expand...
Click to collapse
continue holding the 2 soft keys, don't release. a warning should appear.. if you press the 'Send' key... the send call/talk/etc button.. then it should initiate a dealer specified ("hard")reset.. if you press any other buttons, it will ignore the attempted hard reset.
if that doesn't happen.. then that's very uncool....
Well, after trying just about everything, I've pretty much accepted there's got to be some sort of 'short' to the motherboard. I think the ALT light constantly on signifies the phone thinks that key is indefinitely in a depressed state. Or something like that...........
same thing happened to my phone. does anyone know if there's a known fix for this?
I have this weird phone, I should say BRICK. My phone stopped working this morning after I cleaned the screen with a piece of cloth....the phone was in standby mode, when I did this.
Here is the story so far:
I was having problems with the hardware buttons, (messaging, internet explorer, the call and hang up buttons) the ones that everyone is been having problems with; so i decided to dismantling the unit following the steps shown on a Japanese website, basically by just looking at which screws to remove. By doing this all buttons functionality come back to normal so I had I fully working phone for about 3 days.
Now, all of a sudden the phone stopped working and refuses to go pass the "loading" message on the screen.
I decided to carefully dismantling the unit again, (I am now and expert in dismantlig dopos) but the problem persist.
I have also tried a hard-reset by pressing and holding the power button, the right/left soft keys and the reset buttong located in the lower part of the phone.....and still NOTHING.....
The phone was running Windows 6.1 (the stable version)....and now I am PHONE LESS...This is just incredible.....
Any help would be much appreciated....
If you are getting a message on screen saying "loading", taht does not go away, then your problem is not hardware but software.
The thing to try here is a full Hard Reset. (not a soft reset, have you tried this?)
Mike
Is this a Full Hard reset??
I have also tried a hard-reset by pressing and holding the power button, the right/left soft keys and the reset buttong located in the lower part of the phone.....and still NOTHING.....
Hard reset:
Press and hold the Left SOFT KEY and Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. You will be presented with a menu saying 'press R to reset, X to exit', if you press R Your device will be set back to factory default settings.
http://wiki.xda-developers.com/index.php?pagename=Hermes_Resets
I have done the hard reset, however the Soft keys do not work, hence I dont get a menu saying 'press R to reset, X to exit'...so it basically continues directly to CRC's ROM loading message...just as before...and it gets stuck there......
I tried the other option,....Bootloader mode: Hold side OK and POWER buttons together and reset with stylus, and this options does work, but there is no mesagge only a screen with 4 color bands, red, green, blue and white...and nothing else.
If you don't get the message to reset yor phone then you didn't hard reset.
Oh well....thats what i suspected....now the problem is since the soft keys dont work, then I cant do a hard reset....and the more i try the battery gets and will eventually run flat, (since the phone is not recharging either) in another words my dear dopod is slowly dying.....
Well the reason it's probably not booting up and the fact the keys don't work are likely the same problem. One of the flexcable connectors is most likely not seating in fully. I'd dismantle and take great care with all of them. Make certain of the central one - the one with the tape on it.
Mike
Exactly .....but i dont really know why these phones have this problem....as I said before I did clean up the contacts about a week ago and presto...everything started working fine again, but after 24 hours the buttons started playing up again....so it is impossible that things will change in such a short time......
anyway coming back to my current problem, I tried and tried to hard-reset the unit and this time I pulled the keyboard out and pressed hard on the softkeys and after a while it did work .....so I managed to hard reset the phone.....it only had 14% left in the batterry.....lucky me!!!!.....so I went home and started carefully adding all the extra bits needed, and guess what???? right in the last update the phone, again, did lock up........Luckily now I have a degree in dismantling dopos....anyone would like to hire me???? and I am an expert in hard-resetting dopos with actitude.......
I am happy now with my resurrected doppo but I am still a bit weiry about the soft keys not working......
FINALLY ......A big thanks to you guys for your help and comments.....
Finally, and after a lot of web search and tries, i could discover how to make a hard reset of this chinese clon of the pharos.
it was hard for me, cause im newbie, so if someone else needs to hard reset his phone, here is the anser!
1.- enter the "Calibrating..." screen by turning the device on with the call key (green) pressed, u will see a white screen with an image of a screwdriver and a key and the "calibrating..." letters, here u can release the keys.
2.- then press both red and green keys, and without releasing, press the back "reset" button. then release the reset button, and next release the other 2 buttons.
in this step nothing seems to happen, thats why its hard to find this is the right way to hard reset this chinese device.
and thats all, your phone starts normally as the first time!
u also can do a hard reset from the windows settings, but this time my windows hanged up when loading
i also discovered that turning this device ON with the end call key (red) pressed, it enters in a white screen with an icon of a hdd with a green arrow facing down to the hdd with the "downloading..." letters under it.
i think this could be the bootloader for this device, but i dont know how to go beyond this point.
the pc cant install its drivers when i plug the usb (and in normal mode it syncs well with the ActiveSync).
maybe i should put the rom files in the SD card, but i dont know where (in wich folder) or wich files...
SO if someone knows how to flash one of this devices, please tell!!
hope someone find this util, and sorry for explaining it sooo long, english is not my mother talk, so if someone wanna translate this (and explain it shorter) feel free to do it!
Hard Reset
hello!
I also have a problem with this phone clon HTC P3470. I installed HTCHome 2.1 and since then it is restarting or freezing before I can do anything. And even with yours instructions I can't do hard reset. I think that I am doing something wrong and I beg you if you can provide me a pictures where to push, because I can't make it.
Thank you!
RE: pictures
thats the same i tryed to install, and as the htc intructions to hard reset it didnt work for that phone i thougt it was lost.
i think maybe different manufacturers build this phone, so maybe yours have a different key combination to hard reset it.
did you reach any of the "downloaing..." or "calibrating..." screens? or you didnt reach that screens neither?
i will post some pics as soon as possible to help you, but in the meantime, you can search and try different key combinations for different phones, it didnt work for me, but trying and trying i discovered this one.
i found a page with a list of the most common combinations for different phone brands and model, but i dont remember its address, just google it, maybe that helps you!
Thank you for your help!
Unfortunately I didn't get any any of the "downloading..." or "calibrating..." screens. When do I need to do hard reset - phone is off or must be on (windows are loading, after that it freezes and restarts).
"1.- enter the "Calibrating..." screen by turning the device on with the call key (green) pressed, u will see a white screen with an image of a screwdriver and a key and the "calibrating..." letters, here u can release the keys." I can't turn on my device with call key, only with power key. And (sorry) but I didn't find reset button, thats why I would like see pictures.
I will try more combos.
Thank you for now!