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Hi Guys!
My TyTn is acting strangely. In use, the display is first pixelating, getting lines (noise pixels as well), and then fading to completely white. When so it doesn't responde to anything anymore. So a soft reset is needed.....
Also the ringtone when called, is 'out of tune', like a old record player when you push your finger on the record.. LOL
Before I send it back to have it fixed by HTC, do you guys have any idea whats wrong, and maybe even a tip to help me fix this myself?
Tried numerous soft resets, hard reset, and a reinstall of the original WM6 rom (in Dutch).
Did not install any new programs lately, or did change anything on the unit...
Don't want to miss my TyTn... so hate to send it away... as many of you I am hooked badly to my beloved digital companion
Greetzz Antal
It acts like hardware incompatible.
How about flashing with WM6 English version.
I don't think it is software problem.
I agree, not likely to be software. It did not get dropped or take a knock did it?
The two issues of pixelation/white screen may, if you are lucky, just be a connector thats loose. The sound I think is unrelated but again sounds like a poor connection at the white rear speaker connector block - not uncommon.
Both of the above could be caused by a sharp knock. There have also been cases of poor battery connections causing problems.
If you have a warranty use it. If not you can follow the dismantling guides or service manual to dismantle - check connections and re-assemble. Be prepared though, that sending it in might still be required!!
Mike
Will send it in
Hi Guys, Thanks fr your replies.
I will take the unit back to the store today.
I am not aware that I bumped it, or neither it has dropped. May be a connection that was allready quite loose to begin with. Lets see what HTC and the store will tell me
Strange thing is, that without my sim in it, and not using it, it stays normal... Have put it aside, and used a very old phone instead, and it is still normal..
Antal said:
Strange thing is, that without my sim in it, and not using it, it stays normal... Have put it aside, and used a very old phone instead, and it is still normal..
Click to expand...
Click to collapse
Mmmm... that's important information and changes things a bit. Could be a sim card contact or something about the sim. Anyway it tends to suggest that other thoughts about hardware issues may not be correct!
Hope you find the answer at the store.
Mike
Hello everyone! I have problem with my phone because sometimes is turning off without any reason, I bought brand new battery and is still same when is switched off and I want to put it back on i must take off battery for couple of minutes, then put battery back and then switch on anybody know whats happened?? And how to fix it!!
It's the most standard problem with htc models touch and elf...
This problem is hardware based! in this condition there are only 2 things you can do:
1.send the device to a htc service center and get the motherboard changed for $300+ if you are out of warranty.
2.Or open the mobile and put a piece of thin plastic in between the omap prosessor chip and the steel piece tha goes over it and then put the second cover on top in order to apply pressure to it because the solder pins that are in between the cpu and the mobo are not connecting properly and lose contact so the phone goes off or freezes then goes off and some times stays off. Make sure that there is enough but not to much pressure applied to it! it worked for mine but i did it because it was out of warranty... its a temporary fix but if you are gentile to it after it will surely work for a few more months...
IF YOU HAVE NEVER DONE SOMETHING LIKE THIS BEFORE OR YOUR TOUCH/ELF IS STILL IN WARRANTY DO NOT TRY IT!
I will post a pic that i took when i did mine if anyone is interested... Let me know...
Thanks for reply!
Uff.... first way to fix it is a little bit too expensive! And 2 way to do it seems quite easy, so i try to do it this way Could you add any picture of this and just tell me how to open this phone?
Many thanks!
@Firestarter42
Thanks man!!!!
did what you said, the plastic trik, and the phone is back to life (it was totally dead and didn't charge) you save a life today!!!
I had the same problem untill one day when he didn`t want to turn on and now i do not know what to do with it how to make it work again
Dear Sir,
I have just tried method 2.
My elf didnt have a metal cover on the processor, lol... got it used from someone... or should I say abused? lol
anyway, I hope it works. will update...
here's a link for the demonstrated tutorial:
http://forum.xda-developers.com/showthread.php?t=476152
Thanks a lot again.
I haved the same problem.....and i realize after many times that I didn't change my ipl and uspl!!!so my cocked rom frequentely turn off my device!!!now it's all right!!!!!!!
i had the same problm too....
it kept turning off and just a few weeks ago it would never turn on...
i did try that trick of keeping the plastic thingy on the omap processor ... it worked for a few weeks max after tht it happened as above
finally took my phone to htc.. told them it was gift and i dont have the invoice... actually purchased frm ebay for 150$ .....
they checked it was in warranty,.. they replaced the board... hurray... my elfin is alive again.. and in wm6.1
hope htc fixes this crap issue as many face this problem
My HTC elf was freezing, rbooting and so on, i was thinking that it was a windows/flash/third party programs problems ....
BUT I confirm that the method "open the mobile and put a piece of thin plastic in between the omap prosessor chip and the steel piece tha goes over it"
brings my htc elf to life again ... stable !
(i've done it with a metal piece and not plastic.)
Thanks for the advice !!!!
my elf was freezing and turning off so i try this 2. method and it works, and elf is much faster then before in my case...
I've never had this problem before but this week my phone switched itself off (so had to boot up again) a couple of times. I did try a new custom rom but I've also been using a different charger (USB mains adaptor) and a replacement battery (this seems to be a poor replacement battery which seems to make up the battery level.
So I don't know what was causing it. For some reason, removing the SD card and re-inserting it seems to have done the trick for now but I'll keep watching it.
Hi guys
My phone is, usually at night when there is no use, switching the screen off, the earphone green indicator flashes but the phone will not turn on when I press the power button, I have to do a soft reset each time to get it back on again (even though it appears to be on with the flashing green light). I cannot get calls or text and my alarm fails to sound. Have overslept a few times now!. Also, its battery has gone for a ball of ^&*%. Will this trick help? Thanks a lot!
Turn off as in literally 'poof!' or, it will restart?
The only way to get it to restart is to do a soft reset, or remove and replace the battery. The phone's green light will flash but there is no way to the screen to activate or use the phone - make calls, use the alarm, receive etc. The screen stays black, no use trying the power button either...
Firestarter42 said:
It's the most standard problem with htc models touch and elf...
This problem is hardware based! in this condition there are only 2 things you can do:
1.send the device to a htc service center and get the motherboard changed for $300+ if you are out of warranty.
2.Or open the mobile and put a piece of thin plastic in between the omap prosessor chip and the steel piece tha goes over it and then put the second cover on top in order to apply pressure to it because the solder pins that are in between the cpu and the mobo are not connecting properly and lose contact so the phone goes off or freezes then goes off and some times stays off. Make sure that there is enough but not to much pressure applied to it! it worked for mine but i did it because it was out of warranty... its a temporary fix but if you are gentile to it after it will surely work for a few more months...
IF YOU HAVE NEVER DONE SOMETHING LIKE THIS BEFORE OR YOUR TOUCH/ELF IS STILL IN WARRANTY DO NOT TRY IT!
I will post a pic that i took when i did mine if anyone is interested... Let me know...
Click to expand...
Click to collapse
Thankx your solutions worked out with my HTC Touch and i get replaced omap processor
power problem on Elf (not the usual)
hello guys, i have an Elf T-mobile that someone "lost" i found it, but was bricked...i unbricked following the awesome guides on the forum and installed on it the original italian rom (obviously am not german)
but...here's the problem, when i press the power button (should get it into stand by mode like every pda does) or also when goes on stand by itself, just shuts down !!!
then the pda auto soft resets, until the end...doesn't have the "auto power off problem" like i readed on the forums...however it tried but didn't solve the problem
i think is a problem with the radio, or the IPL or SPL (i tried 1.11.0002 IPL and 1.11.000 SPL...then 2.2x.xxxx IPL and SPL...now i tried 3.14.0002 IPL and 3.14.0000 SPL, also tried different radios...
but the problem remains...
EDIT: Problem solved, changed the little battery in the motherborad, it worked for me
help
Firestarter42 said:
It's the most standard problem with htc models touch and elf...
This problem is hardware based! in this condition there are only 2 things you can do:
1.send the device to a htc service center and get the motherboard changed for $300+ if you are out of warranty.
2.Or open the mobile and put a piece of thin plastic in between the omap prosessor chip and the steel piece tha goes over it and then put the second cover on top in order to apply pressure to it because the solder pins that are in between the cpu and the mobo are not connecting properly and lose contact so the phone goes off or freezes then goes off and some times stays off. Make sure that there is enough but not to much pressure applied to it! it worked for mine but i did it because it was out of warranty... its a temporary fix but if you are gentile to it after it will surely work for a few more months...
IF YOU HAVE NEVER DONE SOMETHING LIKE THIS BEFORE OR YOUR TOUCH/ELF IS STILL IN WARRANTY DO NOT TRY IT!
I will post a pic that i took when i did mine if anyone is interested... Let me know...
Click to expand...
Click to collapse
can any one provide some sought of tutorial for this please
thanks
ishaan_chd88 said:
can any one provide some sought of tutorial for this please
thanks
Click to expand...
Click to collapse
I'm presuming you mean for option 2, as 1 is quite obvious
Anyways, I haven't done this, but I am posting my best guess (untried, untested, just a theory).
Open your phone up and completely dissamble as described here. Completely strip it down so you only have your mainboard. Clearly take all the necessary precautions before hand (backup, etc etc.)
When done, you will see there are blank shields above where the chips will be, if you look, you can see little dimples, you can ease these off here. This will get you into where the omap processor is. You can then put the plastic on top, and make sure it is done as described. Should literally be a case of putting it all together and hoping for the best after that. I will have a look at some point (can't promise when) and see if I can take some photos of where this will go etc.
An alternative would be to try and reflow the joints of solder with a heat gun... very dangerous considering how tight the components are packed in, and overkill.
captainstu72 said:
I'm presuming you mean for option 2, as 1 is quite obvious
Anyways, I haven't done this, but I am posting my best guess (untried, untested, just a theory).
Open your phone up and completely dissamble as described here. Completely strip it down so you only have your mainboard. Clearly take all the necessary precautions before hand (backup, etc etc.)
When done, you will see there are blank shields above where the chips will be, if you look, you can see little dimples, you can ease these off here. This will get you into where the omap processor is. You can then put the plastic on top, and make sure it is done as described. Should literally be a case of putting it all together and hoping for the best after that. I will have a look at some point (can't promise when) and see if I can take some photos of where this will go etc.
An alternative would be to try and reflow the joints of solder with a heat gun... very dangerous considering how tight the components are packed in, and overkill.
Click to expand...
Click to collapse
thanks man but i guess am so dumb that am not getting where is this processor located anyways currently my phone is working fine but in few days I'll get the tools & open it...let see than
if you can arrange any pic of processor(where we have to fit plastic) it will be extremely helpful...
anyways thanks for helping
tc
where to get small battery on mother board
Hi all,
Looks like my Sprint Vogue is flaking out on me. The touchscreen is suddenly and without warning not working at all. Everything else works (all other buttons, activesync, all functions). I'd like to do a hard reset before giving up on it, but I'd really like to sync my contacts/messages/photos/etc before doing that. So here's the problem- I use Dashwire to sync, and I'm unable to hit the "SYNC NOW" button!
Any ideas on how to switch to and activate the bottom left and bottom right menu buttons without being able to touch them? For example, the Inbox and Menu buttons on the Mail app screen, or Album/Slideshow on the Photos and Videos screen? If I can get to those I'll be able to activate the sync. Any help would be great!
Thanks,
Bogus
There is a application called "MyMobiler" which allows you to control your phone over ip/usb/bluetooth. If i remember correctly launching the installer on your pc while your phone is connected to activesynch will install it without having to press anything.
Awesome, thank you. That did exactly what I needed it to!
Once it finishes sync'ing I'll give the reset a shot and see if the screen is really borked or not.
No problem glad i could help. If the touchscreen refuses to work you might wanna try replacing it. The part is called a digitzer and they go for 15-20 dollars online. I bought one and it wasn't difficult at all to replace.
Yeah, that's the plan. Hard reset didn't fix the problem, so I'm guessing that part is busted. Between this site and PPCG I found the guide for taking apart the phone, so it's looking like I'll be doing some minor surgery in a few days.
bogus83 said:
Yeah, that's the plan. Hard reset didn't fix the problem, so I'm guessing that part is busted. Between this site and PPCG I found the guide for taking apart the phone, so it's looking like I'll be doing some minor surgery in a few days.
Click to expand...
Click to collapse
How would the touch screen instantly not work?
maybe someone let it fall and put it back to normal like nothing happened
and i know what u mean.I dont wanna give up my vogue. EVER,
but im 15...by the time im 30, i wont remember what vogue is.LOL.
Actually, it seems to have developed a very small air bubble in the very upper left corner. I'm pretty sure that's causing the digitizer to think there's constant pressure in that area, evidenced by the "Start" menu occasionally activating when I turn on the phone. I ordered a new digitizer anyway- the set of torx screwdrivers I'd need to open the case cost the same as a new digitizer and the screwdriver I need. I don't really understand how the air bubble formed (or even what it is contained in), but one way or another I'll resolve the problem next week.
And I just turned 26- I'm sure by the time I'm 30 I'll be sporting a Touch Pro 4 running Windows Mobile 8.5
Well, the digitizer and tools came much faster than I'd anticipated (I won the auction on eBay on Friday, paid same day, and got it in the mail today, shipped from CA to NY!). So I dove right in. It was a straightforward affair- remove the four torx screws from the back under the cover, remove the speaker, pry open the front from the mainboard, disconnect the keypad circuit board from the mainboard and the digitizer from the keypad board, push out the old digitizer, swap in the new one and hook it all back up.
Not for the faint of heart to be sure, but for someone who likes to tinker it was a lot of fun. Took maybe 15 minutes because prying the case from the mainboard was difficult. More accurately, the top plastic case is extremely thin and fragile- if you do this you'll almost definitely crack it in at least one place. If not, you'll crack it pushing the digitizer out from behind. But I'm not that worried about cosmetics, I got my Vogue second-hand off-contract, refurbished, so it wasn't exactly mint to begin with.
On the plus side, the repair worked like a charm! I tested every touch feature I could think of and as many areas of the screen as I could, it actually seemed to respond better than when I initially got the phone. The odd part is I could still see the air bubble in the old screen, and couldn't flatten it out even by squeezing on both sides of it. I wish I knew how it formed so I could prevent it from happening again, but I'll just have to be careful.
So to anyone considering this project:
If you're worried about damaging the casing and have insurance or a warranty or something like that, take it to the phone company to get it repaired.
For anyone else, the $15 bucks for the screen and three tools is a lot cheaper than buying a new phone. Plus you get the geek cred for repairing your own phone.
Hiya, I've got a HD2 with a couple of problems.
My brother had it as contract upgrade from his iPhone 3G back in February, and it was fantastic for around a month. As he never needed the insurance on his iPhone, he didn't take it out on his HD2, and you know whats coming don't you? It fell from his pocket and cracked the screen pretty badly.
As he didn't want the hassle or expense of fixing it, he went back to the iPhone and left the HD2 in a drawer. I found it a couple of weeks ago and asked what he was doing with it, he said I could have it if I got it fixed. The digitiser was the only thing wrong with it, so I took it to a local phone repair shop. After a week away having the glass replaced, I picked it up today and have found a couple of problems.
1. The phone can't find any networks.
I know its locked to O2, but with my O2 SIM card in it, it won't find any networks (the signal strength icon is the phone mast with an exclamation mark). Manually or automatically searching doesn't make a difference.
2. The Volume buttons don't work
They don't seem to make any difference to sound levels when pressed, and they seem harder to press than they used to be.
Now, I think the second problem would be fixed with a simple take-apart-put-together job, but I'm more worried about the first problem. Why would the phone lose the ability to find a network? When the digitiser is replaced, does the antenna get removed? Could it be that it hasn't been reattached properly?
I'd take it back and get it fixed properly.
Found no networks: I don't know the Hardware of HTD2 explicitely in its assemling process so I can just guess:
For my Touch diamond I got the problem that the antennacable (a tiny internal coaxial cable) was unplugged. That may be the problem here, too if GSM-Antenna is softwired in HD2.
Or try a hardreset (probably reflashing)
to get to the screen you have to strip every last part of the hd2. hunt down the official assemble disassemble video.
your problems have all the hallmarks of assembly errors. an antenna cable gets tugged when you close the case, volume buttons get caught, etc etc
id take it back and have them look at it again.
samsamuel said:
to get to the screen you have to strip every last part of the hd2. hunt down the official assemble disassemble video.
your problems have all the hallmarks of assembly errors. an antenna cable gets tugged when you close the case, volume buttons get caught, etc etc
id take it back and have them look at it again.
Click to expand...
Click to collapse
I agree with that. And most likely they will do that for free as it was their fault (if its an assembly error)
A few months back my Legend went through a cycle in the washing machine. Afterwards I did all the recommended things (take everything apart, leave it in the sun for a day or two, keep it in a jar of water absorbent silica in the evening). Anyway, after three or four days of that, I put it back together again and my battery was dead. Tested it with someone else's battery, and everything worked perfectly, I even made a call with it.
I then waited about 3 months for a new battery (it got stuck at customs) which I finally go this week. Thing is, I now have 0 connectivity with the phone no matter what I do. I always have 0 bars, I can't connect to wireless networks (even though I pick them up perfectly), and I can't get the GPS to turn on at all. Everything else works fine (including the FM radio), but there's no connectivity.
I was hoping it might be a software issue of some strange sort, since the wireless picks up well but just says "connecting--disconnected" when I try to connect. A hard reset did nothing to the phone though.
Is there anything else for me to try? I'm running pretty thin on ideas at the moment. Would replacing the back cover fix any of the connectivity issues? Also, is it still possible for it to be a software problem, and should I maybe try to install a custom rom on it?
Any advice at the moment would be much appreciated. Thanks!
EDIT: I just realised that I had made things worse with my reset. Now I have no file browser with which to sideload apps and no internet connectivity. EDIT2: Managed to fix the file manager problem with ADB. Now just the actual problem again
The GSM antenna is in the bottom part that covers the battery compartment - I'd say you have some oxide on those two contacts.
Take a small screwdriver (or a needle) and gently scrub those pins on your phone.
As for the two on the cover, you'll notice those two parts come apart, so I'd take the inner part and gently brush the two contacts with a piece of cloth and a toothpaste - it's a good thing to gently brush something.
If that fails and you're sure you plugged all inside as it was...it could be another problem...
You may also try bending the two contact in the phone out - these act like a spring, but be gentle about it
P.S.: Is your Legend at least clean now?
EDIT: Now that I think about it, you can try the phone with piece of wire:
cut a wire of : speed of light/frequency in Hz and connect it to the two pins inside the phone
For USA:
299 792 458 m/s divided 1 900 000 000 Hz = 0,15778 m
Thanks Dr.Romca.
I'm trying the clearning out for now. when you say the battery cover comes apart, are you talking about the piece of plastic inside the rubber? There seems to be an additional piece of plastic inside the rubber which might come loose, but I'm not quite sure how to pry it out without breaking it. Any tips on how to do this?
I'll give the piece of wire a skip until the very end
It's not glued or anything, just push the rubber part in the middle and try to click it out...
Dr.Romca said:
It's not glued or anything, just push the rubber part in the middle and try to click it out...
Click to expand...
Click to collapse
Ahh ok, I wasn't sure what to expect on the other side. Didn't want to jam a screwdriver in between the plastic and rubber and hurt some electronic component. Managed to get it loose though, and gave it a thorough but gentle rub down.
EDIT: Nope, still no service on it. I still find it strange that it doesn't want to connect to the GPS or the wireless either. As far as I know, those shouldn't be affected by an antenna issue right?
That's strange... WiFi and GPS antenna is in the other rubber part....
It seems there might be something wrong with the PCB...
I'm at a loss here...
Damn I have connectivity issues here...
The strange thing is it worked once after the washing...
If you have the courage for it, you can also try this:
Take the phone apart, I mean really apart, if you can unmount the display/touchscreen. Then take the PCB - mainboard, try to put a sticker over a microphone and the repro, then take a toothbrust and a detergent and brush the PCB - make sure you clean all, there will probably be some metal plates that look they can be unmounted, so try to unmount them and clean beneath them.
After this take the PCB and put it in the hot-air oven (if you have one - NOT a Microwave! ) 40 - 50 °C for like an hour should do the trick...
You can also use alcohol to clean the PCB, but since it was water that caused this, I'm gonna presume you'll have more luck dissolving with water again...
Anyway, that's what I'd do, but I'm and engineer, so if you're not sure, just take the phone to service
Hello,
The WiFi and gsm signal are at seperate places on your phone, so you either got a major problem with the hardware, or the ROM just went nuts. I suggest you flash a new ROM before you take the phone apart, cause it might get damaged irriversably..
Goodluck, keep us updated!
Sent from my HTC Legend using XDA App
Thanks for the continuing advice. You're right about the engineer thing though; since I'm not an engineer I'll leave taking the phone apart until the very end.
I've never flashed a ROM before, but I'm sure I'll be able to figure that out. What initially made me think that the ROM might have gone crazy is the fact that the wireless actually picks up networks. The further I get from a network, the worse the signal, and the closer I get the better, so the wireless signal is working properly. It just seems to have a problem connecting, which seems like a software issue rather than a hardware issue.
If that fails, I'll send it to HTC and see if they can do a repair for me. I already sent it to them for a check-up and a new battery directly after I had it dried out. I included explicit instructions that it got water damaged, that I was not looking for a warranty repair, and I would just like them to make sure everything is working and bill me for the repairs and a battery. Two weeks later I get the phone back with a note saying that they noticed some water damage, and they don't do warranty repairs on water damaged phones Anyway, I'll try them again.
If HTC fail to do anything again, I'll try my luck with a full teardown. Still, ROM flash first.
EDIT: Ok, so I followed this (http://forum.xda-developers.com/showthread.php?t=894465) post up until the end of downgrading your rom, and the problems are exactly the same. From my understanding, this would have installed a clean rom onto the phone, so any software issues should have been cleared up. I'll still try and install a custom ROM, just because I've always wanted to and just maybe something will work, but the software problem seems an unlikely explanation now.
This is getting very strange now. Using my newfound "Wi-Fi" Hotspot powers, I can actually create a Wi-Fi hotspot that my computer successfully connects to. Once again, if the hardware was broken I don't see how this could work. I still can't connect from my phone to any Wi-Fi network though.
As I mention (for a completely unrelated reason) earlier, I sent the phone in to HTC. This might be a very dumb question, but is it at all possible that the ROM on my phone works at a different wavelength/frequency than what is used by carriers in South Africa (where I'm from)? I'm thinking maybe HTC did a stock reset or something which changed it, because I never tested my phone after getting it back from them. That would also explain why my phone doesn't have reception with the current ROM. Just note that I have no idea how these things work, it's a complete shot in the dark
EDIT: My GPS also works now, or at least the gps indicator flashes when it should. Since I don't have any kind of internet access, I have no way of knowing if the GPS works, but in the past it never flashed.
I'm currently thinking of using my computer's wireless to connect to my phone, and then bridging that connection with my UTP connection to connect to the internet. I have no idea if this will work or what exactly if it will get me closer to a real solution, but at least having internet access on my phone will make things a bit easier. Will let you know how it goes.
So have you succesfully flashed a different ROM?I'm not sure what type of rom should you have but WWE by it's definition should work...So if you have rooted, try any WWE ROM...
Dr.Romca said:
So have you succesfully flashed a different ROM?I'm not sure what type of rom should you have but WWE by it's definition should work...So if you have rooted, try any WWE ROM...
Click to expand...
Click to collapse
I first downgraded it to 1.31, and now it's on BlaYo's B0.2.
can you check what radio you are using?
You may want to update it!
It's in settings / about phone / software / baseband version
My is 47.51.32.17U7.13.35.05
Not sure if there's a special version for SA, but here is a radio update only:
http://forum.xda-developers.com/showthread.php?t=706435
Sorry for the late reply. Real life caught up for a day or two.
My baseband version was 47.26.35.04u_7.05.35.26L. I updated it with the radio update you posted, and it's still not working. As far as I know, South Africa can use any American phone except those on Sprint, if that helps at all.
Also, I was away from home for the last week, and now that I'm back home my phone connects perfectly to the wi-fi here. I am certain that I did not make any mistake in connecting to the other networks I tried, as I tested the settings on multiple computers and entered the passwords multiple times, but the wi-fi seems to have been a red herring. So the only problem left now is normal phone connectivity.
I'm sorry to hear that...I'm not sure what the L means at the end...but about the wifi thing, it has been mentioned here that different locations use different WiFi channels...so at this point it's almost sure you have a driver/settings mismatch somewhere...
but I don't know much about that...sorry..