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Tytn / hermes / 8525 freezing up when I slide close

It seems that my 8525 with Black Satin (WM6) has recently started crashing when I slide it close after sending a message or after sliding it open when recieving one.
The screen goes all dim and interlaced looking but it's really "off" as when I press the power button it actually boots up. When this happens that current text message is GONE poof!
I sat there and slid it open and closed 20+ times and couldn't repeat it but when trying to use it for real is when it freezes. It's not only with the text messaging though as I tried to slide it open to reply to a message on the internet (via wifi) and it locked up there also.
I did a search and haven't really found anything... guess I could reinstall but man, I hate having to do that... what all will I need to rememeber to back up? Text messages, phone numbers, settings for tomtom? bah!
Anyone ever experienced this?

Great, I think it's a loose connection somewhere... I noticed it was out and I had only put it down, not closed the slide. So just now when it was just idle I tapped on it and poof it locked up.
Great... Now what!

gilligan8 said:
Great, I think it's a loose connection somewhere... I noticed it was out and I had only put it down, not closed the slide. So just now when it was just idle I tapped on it and poof it locked up.
Great... Now what!
Click to expand...
Click to collapse
If it's still under warranty, take it in and have them look at it.
If it's not, look for one of the many disassembly instructions around, take it apart and reseat the cables.
I took mine apart not long ago to fix a non-working camera and it was amazing easy to get into the phone and remove and reconnect the cables.
Just make sure to read everything before trying it.

I bought it off ebay (supposed to be brand new) to unlock and use on a regional company's network. So doubt I'm covered.
http://pdasmart.zftp.com/instructions/Cingular 8525 Instructions.pdf
Is that a sufficient set of instructions? I'm not opposed to doing this, I repair laptops all the time and they are just about as difficult if not worse sometimes. I had attempted to take apart a friends dead 8525 a year or so ago but didn't know where the retention tabs were to get it opened beyond the obvious screws.

gilligan8 said:
I bought it off ebay (supposed to be brand new) to unlock and use on a regional company's network. So doubt I'm covered.
http://pdasmart.zftp.com/instructions/Cingular 8525 Instructions.pdf
Is that a sufficient set of instructions? I'm not opposed to doing this, I repair laptops all the time and they are just about as difficult if not worse sometimes. I had attempted to take apart a friends dead 8525 a year or so ago but didn't know where the retention tabs were to get it opened beyond the obvious screws.
Click to expand...
Click to collapse
That would be the basics. I noticed that it doesn't say anything about the tape for the large ribbon cable, so there may still be some snags if you use those (I don't know if the tape is present on all the various rebadges of the hermes).
Nice that they use a tool to take it apart, I used something like a debit card on mine.
If you are comfortable disassembling a laptop, you should be fine. As with a laptop, just take it slow and be careful.
(shudders at the memory of disassembling a compaq and Apple laptop)

Word, I hate working on laptops... but I guess I got to!

I'll bet it is the battery header on the board. I had a similar issue and needed to repair a solder joint there.

same here.. i was lucky it was still under warranty..
good luck with the dissasembly!

it has been rather calm lately... though I am a lot more gentle when sliding it open and close...
I know it couldn't have been a fluke... maybe some dirt got in and now is out... I'm sure I will have to get at it eventually... till then I'll just keep treading lightly!
Oh, and Mike, thanks for those links... VERY good stuff!

Parts for the Juno

My daughter's Shadow screen went blank... but the backlight was still working leading me to believe that something other than the screen had gone bad. When she gave it to me to look at, I noticed the sliding mechanism felt loose and I could hear something within (crackling like from a stuck or damaged ribbon cable). This further lead me to believe that the screen was probably ok. Following some instructions I found on how to disassemble the device, I was able to take apart the phone. What I found was that two of the four screws that hold the sliding mechanism had worked loose and that the spring had broken in the middle. The loose spring then appeared to have torn away at the edge of the ribbon cable that connected the main PCB to the screen. So, what I need now is a replacement spring for the sliding mechanism and a new ribbon cable. Does anyone know where I could get these? I am hoping that I do not need to purchase a whole sliding mechanism and screen but if I do, than I guess I will do that. Any insight appreciated.

This is the only place that i know of that has Shadow parts and it doesn't look like they have the parts you need.
http://cnn.cn/shop/tmobile-shadow-c-277_454.html

WHY??
Whats the point of posting unneccessary information?? He obviously cant use it. You could try Ebay. You could try buying a broken Shadow and using the parts.
http://cgi.ebay.com/T-Mobile-HTC-Shadow-Copper-broken-use-parts-repair_W0QQitemZ280238288102QQihZ018QQcategoryZ3312QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
http://cgi.ebay.com/T-mobile-Shadow-broken-Lcd_W0QQitemZ180255922628QQihZ008QQcategoryZ3312QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

did you buy this shadow directly fromn t-mobile with renewing your contract or with a new contract?
cause if so the shadow would have been covered under warranty, but if you opened it up and tore any warranty stickers then well you're SOL... i can appreciate the fact that you're trying to do it yourself, but warranty replacements through cell phone companies are no joke and easy to do if its not a problem caused by you

This is why.
I did it just to piss you off.

Question about:Replacement of LCD and digitizer and a wierd piece

Hello everyone..I recently replace the lcd for my niki htc...I bought the screen from ebay for $35 (plus shipping). Everything works fine but sometimes when i slide the phone the screen is wably or it looks like something is not connected and it moves but when i close it and i restart it again. it's fine or if i let it for awhile like that (so it goes on and off). So my question is...Is it the manufacture that made the screen, or is it something that it hasn't been connected right?
The other question is that my digitizer is broken in the up left corner and im thinking to replace it does any one can tell me how to take of the digitizer. i have found this website :http://www.pdacenter.ru/razborka/razbor_htc_touch_dual/ but it stops at the screen it doesn't tell you about the digitizer.
And the 3rd question is about that little piece it has fallen from somewhere while i dismantling my phone, i took a picture of it so someone can tell me what it is and where it goes.
Thank you very much for looking, and sorry for the noob questions first timer dismantling a phone and i loved IT!!!

You may wana have a look at the service manual, wich can be found here:
http://www.mikechannon.net/page1.html
It says that you can not disassemble it without replacing the speaker!
When you remove the speaker you need a new one. (or at least this is how I understood it
Maybe that part is the door for the MicroSD Card slot?

no i opened the cellphone 6 to 7 times so far. all you have to do is to unscrew the small screw that keeps the speaker in place so you can have more space to work with it.
all you have to do is to take off the digitiser where it gets connected. take the screen off. and raise the little black strip where the digitizer stripwires come out and push out the digitizer. it feels liked it doesn't go out but if you push it carefully it will. they have glue it with some kind of glue that it doesn't come off the digitizer but it stays on the cellphone so you can put in place your new digitizer...
If anybody needs help... pm me or leave a reply in this thread.

speaker rubber perhaps?
I just replaced my digitizer today (bought the handset from ebay - faulty touch screen). The little rubber that covers the speaker fell out in my hand when I was dismantling mine, so maybe thats what it is (looks similair).
Oh a quick question - after replacing my digitizer, my touch screen still doesnt work, even after hard reset - when asking to 'tap screen to set up device' it wont respond to any taps. Any ideas ?

fubofo said:
speaker rubber perhaps?
I just replaced my digitizer today (bought the handset from ebay - faulty touch screen). The little rubber that covers the speaker fell out in my hand when I was dismantling mine, so maybe thats what it is (looks similair).
Oh a quick question - after replacing my digitizer, my touch screen still doesnt work, even after hard reset - when asking to 'tap screen to set up device' it wont respond to any taps. Any ideas ?
Click to expand...
Click to collapse
my friend i think you have a bad digitizer, some people on ebay send defective digitizer and especially when they are from china they don't really care about sending a good one.... I had to send mine back 3 times!!!! i just got the last one 3 days ago and it took me at least a month and a half to send me a working one...If you pay with paypal...Tell the ebay user to send you a good one...Do not!! Do not!! send feedback until you got a good digitizer....Mostly it has to do with the connectors i guess where the digitizer connects.... Tell them that you need a new one and you can't wait for very long...tell them this is a customers cellphone and you need to have it fixed as soon as possible.. If they don't want to exchange for a new one dispute the payment!!! Don't wait too long...Do it Asap... As i told you there lots of defective digitizers....I had reset mine also but nothing happens i believe this is mostly hardware problem...If you have any questions about how to dismantle ask me... I have open my cellphone over 10 times cause of the digitizer

Thanks Nikos, Im fine with opening these devices they are easy enough to work with.
I purchased a digitizer for a Polaris not long ago and it worked perfect. Im gonna take the Nike apart tonight again and adjust/fiddle with the connections to make sure - I dont want to wait another 2 weeks for a replacement digitizer and pay for postage lol.
But i guess if it doesnt work tonight I will have to 'grin and bear it' and send it back

Just built in a replacement digitizer. Everything works quite well, some inaccuracies in the lower parts of the touch screen, but it works.
I managed to leave over a screw. And a barely visible stain between the Digitizer and the LCD.
But at least it is working again as a replacement phone and for testing various stuff...
btw, now knowing the phone from inside, that part could be the "door" between the SIM slot and battery. or the rubber part that directs sound to the microphone on the bottom front PCB.
cheers

[Q] HD2 Screen Trouble, Looking for an answer to buy the right part

Greets all,
I know probably this is the wrong section but I thought I would get a quicker response to my dilema. I was testing out my rom on my Test HD2 phone (I have two of them) and this one has the infamous end key issue, and tested my patience, so I read that if you use a very small flathead screw driver and push a certain place, you can get it to unstick, being that I tried all my methods that usually worked, I decide to try, well, the screwdriver slipped under the button part between the end key and the back key and screwed up my screen where I have all funny colors all over. So I was wondering if any could tell me if this is a LCD problem or a digitizer problem. There is no running liquid on the screen. The screenshot below is exactly what my screen looks like, and I want to buy the replacement, but I dont want to buy the wrong part and waste money, so can someone please let me know what it is that I have to replace? Thanks!

AngelDeath said:
Greets all,
I know probably this is the wrong section but I thought I would get a quicker response to my dilema. I was testing out my rom on my Test HD2 phone (I have two of them) and this one has the infamous end key issue, and tested my patience, so I read that if you use a very small flathead screw driver and push a certain place, you can get it to unstick, being that I tried all my methods that usually worked, I decide to try, well, the screwdriver slipped under the button part between the end key and the back key and screwed up my screen where I have all funny colors all over. So I was wondering if any could tell me if this is a LCD problem or a digitizer problem. There is no running liquid on the screen. The screenshot below is exactly what my screen looks like, and I want to buy the replacement, but I dont want to buy the wrong part and waste money, so can someone please let me know what it is that I have to replace? Thanks!
Click to expand...
Click to collapse
Its definetly an LCD issue, anyways not a major issue, as long as you can dismantle the phone and clear up the area btw the LCD and Keypad, i guess it should be back to normal

When you say Clear up the area, mind clarifying what that means? I can dismantle the phone, at this point it would probably be cheaper then sending for repair especially that its most likely out of warranty anyway.
I'm pretty much under the impression I am going to need to buy a lcd/digitizer combo to fix this. Unless I dont have to, cause like I said there is no bleeding and the phone works fine (minus the touchscreen issue caused by the end key) I can navigate thru the phone using droid explorers Screencast.

well what i intened to say was that there could be particles of dust or debris that is causing the LCD ribbon to come out a little, Coz i had a similar issue with "Dead touchscreen workin hard press end key " , later when i dismantled the phone and put it back again my screen looked exactly like yours, all i had to do was open it again and fix the LCD flex to the Main board properly thats all.
on a side note:
Well the touchscreen issue eventualy died all together, and i now have a replaced LCD from HTC and the screen is dull

loose buttons but not something to worry about!

What a story!!
I bought a galaxy note 4 right on launch day first thing in the morning. Ive had just about every phone but have been waiting for a while now to get my hands on the new note 4.
I ended up buying the phone at the St . Bruno shopping center in Quebec, Canada and once i singed all the papers for my contract and got home, I finally open the box and took the phone out of the box. I loved it, it did everything one would expect from the highest end phone on the market.
A week later however, I started noticing that my buttons, especially my home button were slightly loose and my phone was also developing a weird oil spot under the home button.
So I went back to videotron but this time at St. Catherine street corporate branch store and the manager there obviously didnt know much about phones because he looked at it and proceeded with putting windex on a paper towel and wiping my screen with it and than told me that theres nothing wrong with it.
After frustratingly explaining everything to him, he told me that if the phone makes calls and works, than these issues arent covered for any kind of exchange as its not affecting the functionality of the phone. My logic tell me however that if one buy's a ferrari and realizes that the paint is f-up, wouldn't the dealership do something about it??? Anyways, without any luck I eventually left disappointed.
The following week After exhaustive attempt to solve the matter with Videotron to no avail, I found out that there was a store here in montreal called Service Absolute which is a samsung repair center that I could bring my phone to. I called them first to not waist more of my time and was than informed that yes they could help me but that it could take nearly a month before they would have any parts for this phone.
So after patiently waiting, I finally got a call back from them and droped off my phone the following day. I only had to wait two days before i got my phone back and thought that the turn around time was great! Only after few minutes of playing with it however, I noticed that the phone's new screen which now didn't have the oil spot was actually lifting from the housing about 1mm at the top of the phone and that the buttons were all still loose.
Its easy to imagine at this point how infuriated i was with all the time spent dealing with a phone that should of been right in the first place.. All the waiting, calling and runaround I got only to get a phone that was now even worst!! I could actually see inside my phone and behind the screen. Dust was starting to get inside the phone and under the camera lens and so on and I was really starting to freak out and was completly desperate to fix this issue asap to prevent things from getting worse and worse.
So I decided at this pont to take matters in my own hands and use my old trusty screwdriver to take this thing apart and get
To the bottom of the loose buttons and screen seperation.. I know! Scray [email protected]$ but it had to be done because at this point I needed a working phone for work and nobody seemed to help me. So after watching a few youtube videos, I unscrewed the screws at the back and gently seperated the phone from the metal frame with my fingers.
The whole assembly came out of the metal frame the same komd of way the old HTC phones used to. After doing so, the first thing i found out was that if your going scatch your phones metal frame which makes up most of the phone outer surfice, it's no big deal as it can be swapped out for around 40 to 50 bucks.
Next I noticed that all the buttons (volume and power) aren't adheared to the frame but only clipped in with a few pins stratigically placed. So its normal that they have play and wiggle. They're not gonna break and we're likely engineered to be this way. The wiggling is not really important as it won't affect anything on the phone's motherboard.
The next thing I noticed was that the glue between the inner midframe (the part that holds the motherboard to the screen assembly) also wasn't glued properly and was able to gently seperate it from the lcd/digitizer assembly without a heat gun or anything.. after doing so, the home button fell out and was simply dangling from its flex cable. It wasn't actually glued in place or held in with clips or anything. It's only connected to a flex cable on the left side of the button but thats it. I was easily able to pull it out and inspect it. It was built to be completely free floating between the midframe and the screen.
Which means that again, no need to worry about anything breaking as the home button is not a solidified part to start with and only in place where it is because of the space tolerence engeneered in the screen's home button whole. So it being slightly loose is normal and something that will eventually happen to all note 4's sooner or later. The slight looseness actually makes sense to me as any dust material that will get in between the home button wont get stuck as as much as if the space toleren was less. In my opinion, I thik that iPhones have less issues like this as the home button is part of the screen assembly and is also round.
In the end, I wasn't able to adhear the screen back in place as I didnt have double sided tape but manages to send it back to samsung and get it serviced again. I clearly asked them to fix it properly this time and it looks like they finally did and glued it back properly now.
This was a crazy experience and all I can tell you is that I definatly got an up close look of this phone and decided to keep it afterall as it's still better than a refurbished one and also because it's super easy to repair if anything ever broke on it.
Anyways i know this is a long post but I thought I'd share my experience with everyone and put some of your worries to rest.
Cheers!