Database Users

Vario II Touch Screen goes off :(

Hello
I bought mine Vario II (with CoPilot) just 8 days ago, so I've enjoyed it quite a lot for the past days
yet .. ~30 hours ago I found out that the touch screen was not responding at all .. well restart did not help, getting the battery out and putting it back again didn't help too ... I tried to do EVERYTHING with the thing ... starting with restoring factory settings (all the data! ) , ending with browsing the forums for common failures ...
Finally I ended up with the very start page where the Vario II asks for tapping the screen (irony huh ?) to start setting it up ..
Since I was not able to make it work again (the whole thing seemed to be working fine ... just the touch screen ... ) so I brought it to the local T-Mobile shop today in the morning.. guess what, the guy at the shop just removed the battery and put it back again (I've done that XXX times during the night) AND IT STARTED WORKING again ... I couldn't understand anything there, felt really lame
anyway after I've left the shop and used it for quite a bit it started again .. now I've kind of figured it out .. when I'm using the device actively (the temp raises) and it starts at the top right corner of the screen .. the touch screen just flickers there and then after a minute or so it doesn't respond at all any more .. if I just put it away and don't use it - the screen responds again after some time ...
NOW finally the question is: has anyone had any problems with Vario II like I do? I ought to think that it is a somewhat faulty device that I've got (it hasn't been physically damaged)
PS the touch-screen gets stagnant faster with bigger programs (CoPilot, Skype, etc...) and it takes some time to get stuck with just using the phone...
btw I've put a temperature thingy in the device - it shows that the battery temp is at 42 C . Isn't that a bit too much ?
yeah and how do I figure out what version it is ? I mean the S/N that is mentioned here ( http://wiki.xda-developers.com/index.php?pagename=Hermes_Problems )
?

wundis said:
anyway after I've left the shop and used it for quite a bit it started again .. now I've kind of figured it out .. when I'm using the device actively (the temp raises) and it starts at the top right corner of the screen .. the touch screen just flickers there and then after a minute or so it doesn't respond at all any more .. if I just put it away and don't use it - the screen responds again after some time ...
NOW finally the question is: has anyone had any problems with Vario II like I do? I ought to think that it is a somewhat faulty device that I've got (it hasn't been physically damaged)
Click to expand...
Click to collapse
Yes, one of my Hermes' had the exact same problem - touch screen malfunction starting at the upper right corner when temperature rose. The usual tricks to solve the screen alignment problem (loosening the screws, removing the gasket with a stripe of a business card) didn't help at all. I returned the device and got a new one.
yeah and how do I figure out what version it is ? I mean the S/N that is mentioned here ( http://wiki.xda-developers.com/index.php?pagename=Hermes_Problems )
?
Click to expand...
Click to collapse
It's printed on the box (at least of an O2 Trion) and on the sticker underneath the battery. Just look for the S/N starting with HTC6xx... but "our" defect is not the normal SA problem, it seems to be much rarer and not described in the Wiki.
Cheers
Daniel

Thank you so much for the answer Daniel, I'll get them to change it tomorrow.

I have exactly the same problem with my TyTN. In the morning, after the phone has been off all night, the touchscreen works for maybe 30mins, then the phone warms up and the screen ceases functioning. Bizarre though - I got the phone about two weeks ago - the screen worked fine (i.e. under all temp. conditions) for about 7 days, then it decided to crap out. Tried all the usual SA type solutions - as you guys noted above they didn't work. Gonna have to go back to the shop and get it replaced :-(
Oh, nearly forgot, s/n is HT632
One other thing I noticed (not sure if this is normal behavior or if it started after the touchscreen borked) - When the phone is active (i.e. not locked or in standby,) the top status leds (wifi, bluetooth, gsm) don't flash. Once the device is put in standby (i.e. tapping the power button) they start flashing again. Like I said, not sure if this is normal or if its related to the touchscreen going.

Vrobenmat said:
One other thing I noticed (not sure if this is normal behavior or if it started after the touchscreen borked) - When the phone is active (i.e. not locked or in standby,) the top status leds (wifi, bluetooth, gsm) don't flash.
Click to expand...
Click to collapse
This is definitely not normal. But it's an interesting observation. If the TyTN were a car, I'd say there's a bad ground connection somewhere.
Try a hard reset, and if that doesn't solve the problem, have it exchanged. (I very much doubt that a hard reset will help, but at least here customer service refuses to exchange a device before you tried a hard reset. )
Cheers
Daniel

Hard reset borked even more. Could't get past the touch screen calibration. Phone is now in the freezer to cool down - hopefully the touch screen will work long enough so I can get past the calibration
*EDIT* Just got it out the freezer (nice and cold now.) Hard reset, got through the calibration, everything ok for about 10 mins. LED's flashing with backlight on and touchscreen working. Then - touchscreen non-responsive at exactly the same time the status LED's cut out. I'm hypothesising that there's some kind of electrical short between the circuitry for the touchpad and the status LED's - it shorts as the devices temperature rises and (i guess) some of the materials expand and come into contact with each other. Since I don't want to void my warranty in case I have to take the phone back to the store, I haven't opened it up to confirm this. Has anyone had a detailed look at the connections at the top of the screen and around the status LED's to see if my explanation is at least possible? (then I might open it up and see if I can insulate the connections.)

tadzio said:
Yes, one of my Hermes' had the exact same problem - touch screen malfunction starting at the upper right corner when temperature rose. The usual tricks to solve the screen alignment problem (loosening the screws, removing the gasket with a stripe of a business card) didn't help at all. I returned the device and got a new one.
It's printed on the box (at least of an O2 Trion) and on the sticker underneath the battery. Just look for the S/N starting with HTC6xx... but "our" defect is not the normal SA problem, it seems to be much rarer and not described in the Wiki.
Cheers
Daniel
Click to expand...
Click to collapse
I have the exact same problem!!
Two additional points :
1) my device screen will not switch off automaticaly and will stay on for ever unless I switch it off
2) When the issue manifests itself for the first time the device would automaticaly go back to the today screen like if the OK button would have been pressed many time or ... was stuck!!
That's my second Tytn device the first one had the SA defect.
I was so happy when I got my new one because the S/N showed HTC637XXX but sounds like a new issue even though I'm pretty convince that that the SA issue is not far from being related to this one.
My device SPV3100 HERM100

Hello lads,
Absolutely everything you've posted seems to be happening to my device.
Now the touch screen fails to respond even if it's cold (been lying on the bed for 5 hours doing nothing at all .. ). damn... seems like I'll have to ask the local shop to get me a free portable refrigerator for the thing to work properly
HT645

Vrobenmat said:
Hard reset borked even more. Could't get past the touch screen calibration. Phone is now in the freezer to cool down - hopefully the touch screen will work long enough so I can get past the calibration
*EDIT* Just got it out the freezer (nice and cold now.) Hard reset, got through the calibration, everything ok for about 10 mins. LED's flashing with backlight on and touchscreen working. Then - touchscreen non-responsive at exactly the same time the status LED's cut out. I'm hypothesising that there's some kind of electrical short between the circuitry for the touchpad and the status LED's - it shorts as the devices temperature rises and (i guess) some of the materials expand and come into contact with each other. Since I don't want to void my warranty in case I have to take the phone back to the store, I haven't opened it up to confirm this. Has anyone had a detailed look at the connections at the top of the screen and around the status LED's to see if my explanation is at least possible? (then I might open it up and see if I can insulate the connections.)
Click to expand...
Click to collapse
Might get a chance to have an internal look tomorrow. From memory, and can't remember if the Wiki or Japanese dismantling site shows this, but I recall only a single mylar ribbon cable coming from screen area through to main board. There are if memory serves push in multi connectors from the bottom hard keypad and from front camera board (inc LEDs) to the muti ribbon cable on the back of the screen. Thus, simply put the screen, camera,hard phone keys all connect at the back of the screen to a single multi ribbon cable that goes to main board. Possibility then of a short with digitizer is at least possible. Of course digitizers are suceptible to current leakage and field interference so would not have to be an actual physical contact but could just be a close proximity issue.
Mike

Facing the same problems...
... I've been thinking about repalcing the display and the touchscreen. But now, considering that it is a HW issue, I can only replace these two things. If the bug is in the module above the screen (statur leds and camera) or related to the wireing at the back of the screen, it won't get rid of the problem. On the other hand, if it is a problem with the screen getting too hot, then I'm on the right track...
Has anyone tried this yet?
I'll try to call HTC on monday, maybe they know where the bug is.
HTC is not able or not willing to share what they know about the problem...

Hello, they excuse my English, I am possessor of a TYNT and I am with he himself problem that you, the problem is a failure of weld in the processador, when it reaches certain temperature fails and cooling it or pressing strongly on the processor it lets fail.
Greetings.

ezbook said:
Hello, they excuse my English, I am possessor of a TYNT and I am with he himself problem that you, the problem is a failure of weld in the processador, when it reaches certain temperature fails and cooling it or pressing strongly on the processor it lets fail.
Greetings.
Click to expand...
Click to collapse
There may well be truth in what you say, I too believe it is something similar in some cases.
Do you have any proof of your suggestion. Can you provide pics or a diagram of the solder point you mean??
Mike

Hmm? The processor...?
...sorry, don't think so.
It's just that this bug occurs after using a device for months, isn't it?
Now, the first two weeks I installed all kind of programs using the wireless LAN almost permanently. My Hermes was never as "hot" as during its first two weeks. And what about the sliding-out of the keyboard? Doesn’t it always start there? This just doesn't sound right, does it?
Just received an email from someone who drew my attention to the ribbon cable connecting the upper and the lower part. What if there is a short one due to the plastic scratching the cable and then... who knows?
However, I do not disagree as far as the temp is concerned. Therefore, I'll put my Hermes on ice and see how long it does things right...
And still, there is no chance that it is related to the processor. If the processors ALU is getting too hot the entire device would be effected, wouldn’t it?
Anyways, I'm determined to find out what it is!
++ I just found a very peculiar post in the WIZARD forum. It was about some top-side buttons that kept pressing
++ without even touching… Opening the assigned programs over and over again. Odd, isn’t it?
++ That’s a HTC device AND has a sliding keyboard with a ribbon cable as a connector…
++ Yet, it operates with a different processor on a different main board.
++
++ Still blaming the processor?

microft said:
...sorry, don't think so.
It's just that this bug occurs after using a device for months, isn't it?
Now, the first two weeks I installed all kind of programs using the wireless LAN almost permanently. My Hermes was never as "hot" as during its first two weeks. And what about the sliding-out of the keyboard? Doesn’t it always start there? This just doesn't sound right, does it?
Just received an email from someone who drew my attention to the ribbon cable connecting the upper and the lower part. What if there is a short one due to the plastic scratching the cable and then... who knows?
However, I do not disagree as far as the temp is concerned. Therefore, I'll put my Hermes on ice and see how long it does things right...
And still, there is no chance that it is related to the processor. If the processors ALU is getting too hot the entire device would be effected, wouldn’t it?
Anyways, I'm determined to find out what it is!
++ I just found a very peculiar post in the WIZARD forum. It was about some top-side buttons that kept pressing
++ without even touching… Opening the assigned programs over and over again. Odd, isn’t it?
++ That’s a HTC device AND has a sliding keyboard with a ribbon cable as a connector…
++ Yet, it operates with a different processor on a different main board.
++
++ Still blaming the processor?
Click to expand...
Click to collapse
And you are right too! if it appears that I am tending to agree with both above posts when on the face of it they disagree with each other it's because:
1
There are different manifestations of this problem - the causes may not always be the same
2
I agree it's NOT the processor and firmly believe it's hardware related. Of course it could be be a break (sometimes intermittent) in contact somewhere between screen and board or even a broken contact on the board (IN SOME CASES)
3
In other cases it's just pressure being put on the touch sensitive screen often at the very inconvenient top right corner that closes/minimises applications or opens start menu.
There has not been a reliable way to fix this issue other than device replacement. Replacing the screen has been notable for it's failure to resolve the issue.
Mike

mikechannon said:
And you are right too! if it appears that I am tending to agree with both above posts when on the face of it they disagree with each other it's because:
1
There are different manifestations of this problem - the causes may not always be the same
2
I agree it's NOT the processor and firmly believe it's hardware related. Of course it could be be a break (sometimes intermittent) in contact somewhere between screen and board or even a broken contact on the board (IN SOME CASES)
3
In other cases it's just pressure being put on the touch sensitive screen often at the very inconvenient top right corner that closes/minimises applications or opens start menu.
There has not been a reliable way to fix this issue other than device replacement. Replacing the screen has been notable for it's failure to resolve the issue.
Mike
Click to expand...
Click to collapse
So do you think the bug is to be found on the main board at all?
I'm planning to replace some parts from the screen half. In fact there are just 3 possible error sources:
1) The lcd in combination with the digitalizer;
2) The ribbon cable connecting screen parts and keypad at bottom; and
3) The keypad at the bottom itself
The ribbon cable includs the electronics for the status leds as well as the EARphone. ;-)
Soon I will be on all three of the above parts and if the error ain't there... I'm going to be MAD.
Will keep you IN THE LOOP!

Hello again, my conclusion is based on which I have disassembled my TYNT completely and I have connected it without the keyboard, of this form I have hoped to that it began to fail, later I have been moving and touching in any case the flat cable that unites the motherboard with the screen, the small circuit that takes built-in without obtaining results, single I have even obtained that it returns to work blowing air on the strongly pressed processor or on. Another observation is that if just ignited the machine and working correctly we applied single heat on the processor, begins to fail the touch screen. To my also is to me strange east failure since the temperature of the processor is not excessive when it fails, in fact desire firmly to be mistaken because there am lost the guarantee. Seguire investigating is matendre informed to you.
Greetings.

microft said:
So do you think the bug is to be found on the main board at all?
I'm planning to replace some parts from the screen half. In fact there are just 3 possible error sources:
1) The lcd in combination with the digitalizer;
Click to expand...
Click to collapse
May be a fault there, but if it's just a squeeze due to heat ? pressure it may not resolve the issue.
2) The ribbon cable connecting screen parts and keypad at bottom; and
3) The keypad at the bottom itself
The ribbon cable includs the electronics for the status leds as well as the microphone.
Soon I will be on all three of the above parts and if the error ain't there... I'm going to be MAD.
Will keep you IN THE LOOP!
Click to expand...
Click to collapse
I assume you mean earphone above as the microphone is on the mainboard.
Mike

Again I have tested, with the disassembled machine totally, start up it, I hope to that the touch screen does not respond and I put my tynt in the refrigerator, after two minutes and without moving I touch it the screen and magic, works correctly hata that again coje the room temperature.
Greetings.

ezbook said:
Hello again, my conclusion is based on which I have disassembled my TYNT completely and I have connected it without the keyboard, of this form I have hoped to that it began to fail, later I have been moving and touching in any case the flat cable that unites the motherboard with the screen, the small circuit that takes built-in without obtaining results, single I have even obtained that it returns to work blowing air on the strongly pressed processor or on. Another observation is that if just ignited the machine and working correctly we applied single heat on the processor, begins to fail the touch screen. To my also is to me strange east failure since the temperature of the processor is not excessive when it fails, in fact desire firmly to be mistaken because there am lost the guarantee. Seguire investigating is matendre informed to you.
Greetings.
Click to expand...
Click to collapse
This is very interesting. When I said above it is not the processor, I meant it is not a software issue related to the processor. It can of course be a heat related problem with the processor. To summarise what you have found:
1
You have a device that when first started works OK
2
If you apply heat (but not much) to the processor it fails
3
If you apply pressure to the processor it works again
4
It begins working again when you blow on the processor or put it in the fridge.
5
If you move/press or ensure the ribbon cable has a firm contact - this has no effect.
Please post if any of the above is NOT correct ALSO please post which chip you are heating/pressing.
Cheers
Mike

Hello again, everything is correct except point 3 really when this failing and you press on the then microprocessor the touch screen works correctly. Associate images.
Greetings.
EDIT by Mike. Point 3 has been edited in Mike's post to show the correct situation.

Screen fading to white ongoing issue- MONEY AHEAD!

Hi all,
I need help,suggestions,anything with an issue I've had for a while. Since the time I started loading WM6 the screen has been randomly fading to white. I have LSVW latest rom 22/4 SE and 1.40.10 radio and 1.40oli although it doesn't matter what rom you load. I tried going back to WM5 and its better but now still fades to white as well.
on advise from oli and legolas I purchased a new battery but still have the same issue.
I have dropped my phone once which resulted in a crack to the right of the DEL/CR keys so could it be a HW issue and if you think so is it one I could open up the phone and fix?
Any and all help appreciated
IN FACT IF SOMEONE CAN RESOLVE THE ISSUE I WILL DONATE SOME CASH TO THEM!
test

Im updating to
LVSW 4-23 Full, Radio 1.40.30.00, SPL 2.10.Oli, IPL 1.04
seeing if any difference comes out.

This is not the first time this issue has been reported:
http://forum.xda-developers.com/archive/index.php/t-301003.html
The conclusion is that it's hardware related. It may be as simple as one of the internal ribbon connectors having a less than firm connection. It may be brought on my anything from physical movement or pressure to internal pressure if the device gats warm. However, it is possible that there is a failing component. IMHO, a case of take it for replacement/repair or first check connectors if your brave and not worried about a warranty.
Mike

mikechannon said:
This is not the first time this issue has been reported:
http://forum.xda-developers.com/archive/index.php/t-301003.html
The conclusion is that it's hardware related. It may be as simple as one of the internal ribbon connectors having a less than firm connection. It may be brought on my anything from physical movement or pressure to internal pressure if the device gats warm. However, it is possible that there is a failing component. IMHO, a case of take it for replacement/repair or first check connectors if your brave and not worried about a warranty.
Mike
Click to expand...
Click to collapse
HHmmm interesting thread .. the only issue i have out of that is the fade to white one.
Maybe Hardware .. i got the phone off ebay and now it has a crack in it .. so i dare say it isnt under warranty any more. (even though its a max of 6 months old).

It may also be software. I experienced the WSOD on my JASJAM when playing with the GPS-related DLL's. Once this problem appeared when switching on the camera. The screen would turn white and soft reset would not fix this, only power off/on would sort it out. Seems that the drivers do not reset (some of) the hardware to a known state on boot.

Had EXACTLY the same problem. Hoped it would be a software problem. Hard-reset a few times to no avail. Upgraded to a couple of the WM6 ROMs. No change. I did notice that when it was cool it tended not to happen, but after being on the phone a couple minutes or using the PDA for a while, it would do it AGAIN.
One weird thing I noticed was that if I did a Soft-reset and held down the Left Soft-key, I could "force" it to fade to white on start-up! VERY WEIRD.
I finally bit the bullet, and sent it back to Telstra to get it sorted. Didn't want to void warranty myself.
It has been just over 2 weeks since I sent it off, and They have sent this reply...
-------
-------
Hi
This phone is currently waiting on a part which was ordered yesterday. Some parts have already been issued but needs further repair.
Regards
Nadine
--------------------------------------------------------------------------------
From: LJ Boyd [mailto:[email protected]]
Sent: Friday, 20 April 2007 2:18 PM
To: ! TMS Customer Service
Subject: RE: Imate JASJAM Problem
Hello, I am emailing about an I-Mate JASJAM phone I sent for repairs early last week (tel # xxx ).
Can you please update me as to status of this repair, as the Telstra shop did not provide me with a second phone while I await return/repair/replacement of the phone.
Thanks,
-------
-------
So, I guess it IS a hardware problem. But then again, that kind of reply, sounds a bit "dodgy" as it doesn't seem to "technical" does it?
Hope this helps.

jyetara said:
So, I guess it IS a hardware problem. But then again, that kind of reply, sounds a bit "dodgy" as it doesn't seem to "technical" does it?
Hope this helps.
Click to expand...
Click to collapse
Their reply was not very technical - does not surprise me however. The people who repair these devices are usually faced with some component/connection/screen or a m/board that needs replaced. They often fail to take account of something as basic as the case pressing on the screen or other components - particularly when device is warm. So they replace the component they think is faulty and then discover the problem is still there. With this issue in particular I think that there are no faulty components just the case is a fraction of a millimetre too tight for the internal components and hence swapping out parts can have no effect. With this fault I advise people to go for a replacement not a repair if possible.
NB: This issue should not be confused with white screen that may appear after installing particular software or when an application crashes, or when the flashing of a new ROM goes wrong! The hardware issue arises most commonly when the device gets warm or put another way goes white after maybe 10 minutes of use and will continue to go white even after hard reset.
Mike

I have this same problem! =(
My phone screen recently (4-5 days ago) started to go white. I never saw this happen with my own eyes but when i picked up my phone and its sleeping i push the power button to get to an all white screen. I can hear noises when i touch the screen but no image other than white. I can solve this by removing the battery and putting it back in, then my scren works fine....its not verry often just like 1-3 times a day.
I want to try a hard reset but have a question first: My phone is unlocked by the ebay guy i got it from, will a hard reset lock my phone back to Cingular?
Next i want to try upgrading my ROM and Radio and anything else...im looking in the wiki for instructions on how to do this. Any help? What else shouls i upgrade?
Ive only had my Hermes for around 2 months so im new to much of this.
THanks!

I recently purchased a Used Imate Jasjam (Ex Telstra Australia) with this issue.
I pulled the unit apart, and reseated and pressed the Power and LCD Display Data Cables... attempting to ensure they were firmly fastened.
I then upgraded to LVSW's Latest WM6 Release.
I have had the Phone go to White once in that timeframe since. I brought it back by pressing the power button of, then one again.
I don't feel that it's really a "100%" Faulty Part... Because it works fine othertimes. It almost seems as if connections or a Data Cable has an Issue.
I'm intending tonight and using the Phone over the weekend to see if the issue continues to occur.

BAD NEWS!!
Well, got my phone back after a bit over 3 weeks I think? I kept ringing the repair center and emailing. Finally they said it was ready, and was sent back to the shop I bought it from. Rang the shop "no it's not here yet, we will ring you"... now the repair centre to the shop is a 20 min drive... on the 3rd, I rang again at 1pm and "no it's not here yet, we will ring you when it arrives." At this point I was really getting p*ed off. So I went to the shop, and demanded, and guess what was AT the Shop?!?!?!
Anyway, after 1 friggin day, I have lost the Red & Green phone buttons! As of tonight the whole bottom section no longer work, and the screen has gone white again.
The repair report listed 3 things replaced...one was a "bezel" another was a "poly" something. I will get the report a list the replaced bits if anyone likes, but their descriptions are kind of strange if ya ask me.
Anyway, I have to send the phone back for repairs again, which could take another 3 weeks +, which I think is completely PATHETIC OF TELSTRA, especially for the fact they dont give the same phone or even similar to "loan" while I wait for my defective $1300 phone to get "repaired"... (more like 'fiddled with' & "yeah, she'll be right mate"...
GRRRRR!!!!

My girlfriends phone was having the same problem. Try popping out your SD card and putting the phone into/out of sleep and see if that brings back a visible screen. Thats how we determined her situation was a hardware problem and not a problem with the rom.

jyetara said:
Well, got my phone back after a bit over 3 weeks I think? I kept ringing the repair center and emailing. Finally they said it was ready, and was sent back to the shop I bought it from. Rang the shop "no it's not here yet, we will ring you"... now the repair centre to the shop is a 20 min drive... on the 3rd, I rang again at 1pm and "no it's not here yet, we will ring you when it arrives." At this point I was really getting p*ed off. So I went to the shop, and demanded, and guess what was AT the Shop?!?!?!
Anyway, after 1 friggin day, I have lost the Red & Green phone buttons! As of tonight the whole bottom section no longer work, and the screen has gone white again.
The repair report listed 3 things replaced...one was a "bezel" another was a "poly" something. I will get the report a list the replaced bits if anyone likes, but their descriptions are kind of strange if ya ask me.
Anyway, I have to send the phone back for repairs again, which could take another 3 weeks +, which I think is completely PATHETIC OF TELSTRA, especially for the fact they dont give the same phone or even similar to "loan" while I wait for my defective $1300 phone to get "repaired"... (more like 'fiddled with' & "yeah, she'll be right mate"...
GRRRRR!!!!
Click to expand...
Click to collapse
Yes, sadly this is kind of predictable as I said in an earlier post in this thread:
http://forum.xda-developers.com/showpost.php?p=1233420&postcount=7
This is why, as I said, get a replacement not a repair if possible. My view is that the individual components are fine but connectors come loose or the heat generated causes pressure to be put on the screen etc So it's a problem with some cases and how the innards in some cases get squeezed. So off course changing the top poly board, connectors, bezel gasket, may by pot luck make a difference but is just as likely to make no difference at all.
Mike

Status Report:
After having my phone playing Video's Through the Night (My Way of a "Stress Test" to Generate Heat) I woke up the find the screen to be "almost completely" White.
Usually its gone completely, however in this instance I was able to see the icons through the whitewash.
I put the phone into sleep and back out and the Display is fine again.
Being that these phones are much easier to pull apart and put back together than my old JasJar I might to do some further experimentation.
I think the issue will have something to do with either one of the following
- Heat
- Pressure on the LCD from Parts Around it
- Faulty Ribbon or Power Leads to the LCD
My suggestions
- In the Case of Heat... I'll run the Same Test, with the Phone Directly in front of a small airconditioning unit I have.
- In the Case of Pressure, I'm going to look and see if I can place some extra Insulation Tape or Similar on the Phone to relieve this
- I wish I could find somewhere to buy the Replacement Ribbon Cables but I don't know where I can get them in Australia... any ideas?

VolarisPtyLtd said:
Status Report:
After having my phone playing Video's Through the Night (My Way of a "Stress Test" to Generate Heat) I woke up the find the screen to be "almost completely" White.
Usually its gone completely, however in this instance I was able to see the icons through the whitewash.
I put the phone into sleep and back out and the Display is fine again.
Being that these phones are much easier to pull apart and put back together than my old JasJar I might to do some further experimentation.
I think the issue will have something to do with either one of the following
- Heat
- Pressure on the LCD from Parts Around it
- Faulty Ribbon or Power Leads to the LCD
My suggestions
- In the Case of Heat... I'll run the Same Test, with the Phone Directly in front of a small airconditioning unit I have.
- In the Case of Pressure, I'm going to look and see if I can place some extra Insulation Tape or Similar on the Phone to relieve this
- I wish I could find somewhere to buy the Replacement Ribbon Cables but I don't know where I can get them in Australia... any ideas?
Click to expand...
Click to collapse
We wait to see. Mind you one guy on these boards found he could get half an hour from his device if he put it in the freezer for a while - so I'm not sure that air-con will be strong enough!!!
Mike

Well Results.....
After pulling apart the unit and reconnected, I think I found my cause to simply be excess pressure.
I've removed the "Black Plastic" Micro SD Card from its Blanking Plate.
Since I've done this... not one White Screen Whatsoever.
I don't use an SD Card, so the issue is resolved for me, however it is very interesting.
Could be Pressure or Heat (Small Hole Might Increase Airflow/Allow for Greater Dissapation or something)

Hi folks,
i've also small experience with this "white screen" issue and just wanted to inform you about it.
I got the device from my former boss who did already complain about this "white screen" issue on his O² XDA trion with original ROM. (honestly i did not really believe him due to my experience with couple of other devices so after i got the device i was just wondering - ok back to the facts).
I installed on Friday the Windows Mobile VI Pro - BLACK 2.5 Release and until today it was running (as far as i remember expect one time) nearly perfect w/o white screens. About 45min ago, i flashed the device with BLACK 3.0 Release and got until now about 5-10 times a white screen.
I assume this is not a hardware ONLY issue but indeed very strange.
I'll go back to 2.5 and will look forward if i get again the white screen or it'll be ok.
Cheers so far

FaCeOff said:
Hi folks,
i've also small experience with this "white screen" issue and just wanted to inform you about it.
I got the device from my former boss who did already complain about this "white screen" issue on his O² XDA trion with original ROM. (honestly i did not really believe him due to my experience with couple of other devices so after i got the device i was just wondering - ok back to the facts).
I installed on Friday the Windows Mobile VI Pro - BLACK 2.5 Release and until today it was running (as far as i remember expect one time) nearly perfect w/o white screens. About 45min ago, i flashed the device with BLACK 3.0 Release and got until now about 5-10 times a white screen.
I assume this is not a hardware ONLY issue but indeed very strange.
I'll go back to 2.5 and will look forward if i get again the white screen or it'll be ok.
Cheers so far
Click to expand...
Click to collapse
You are right to ask the question "is it hardware or software".
1
We know a white screens can arise if folk duff up flashing a new ROM.
2
We know there is a hardware caused white screen that comes and goes often when device gets warm.
3
But there maybe white screens caused by some kinds of crashing software or a buggy ROM etc
Crucially in terms of finding a cure will be distiguishing between these.
2 for most people is easy - take it back and get a replacement.
1 is a matter for the ROM upgrading and fixing boards
3 is a case of trying different ROMs testing 3 party software by selective installation until the problem starts or stops.
In your case I am worried that this is a number 2 device as it did sometimes get the problem before you flashed the ROM and now it's worse. It may only be worse because this particular ROM is generating more heat and consequently more white screens. (see explanations elsewhere).
I suppose if it's an occasional problem you might live with it but otherwise it's replacement at best and repair as a rather dodgy alternative.
Mike

Hey Mike,
well, before flashing the device with a custom ROM, in my opinion it was really difficult to use it.
By flashing it with V 2.5, it was very good usable and with V 3.0 it returned to become more unusable. Nevertheless, i upgraded 10min ago with HARD-SPL-V7 and it's running fine now (i've been wating with downgrading to V 2.5. If it returns to become unstable, i will downgrade to V 2.5 again.
I'll keep you informed.

yes for this particular "white screen" issue it will be useful to hear how things go - thanks
Mike

White screen - in my case definitely a hardware issue
Hi folks,
i was testing and playing around with my Hermes and today i found the problem (very funny because now i can't reproduce it anymore but just read ahead).
Today i was playing around and after pressing by accident on the case of the Hermes, the screen appeared disappeared and changed into white.
Please download the video i recorded from the attached link - you'll see that it was able to reproduce it by tapping on the case:
http://asuka.descipe.de/dphome/test/HTC_Hermes_White_Screen_issue.mp4
Please use VLC or MPC (additional codecs required) to watch the movie.
Honestly i'm not sure if this can be reproduced by anyone but this makes the whole situation much more clear.
Any feedback is welcome.
Cheers

Hermes totally dead.

Since I brought my jasjam it hasnt had a good life. It has been bashed around a bit too much and I only have myself to blame. This unfortunatly has cause the white screen of death getting worse and worse. Taking apart and reseating the ribbon cable to the board appeared to help but it would soon start getting worse again. The short term fix was a thump accros the palm of my hand. Unfortunatly today this back fired in me and now the phone is totally dead. I am fortunate enough to have another Jasjam that i was sorting out a few problems for a friend and this gave me the ability to swap out batteries chargers etc to try and get mine to fire up. No good.
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Thanks
Shane

shane11r said:
Since I brought my jasjam it hasnt had a good life. It has been bashed around a bit too much and I only have myself to blame. This unfortunatly has cause the white screen of death getting worse and worse. Taking apart and reseating the ribbon cable to the board appeared to help but it would soon start getting worse again. The short term fix was a thump accros the palm of my hand. Unfortunatly today this back fired in me and now the phone is totally dead. I am fortunate enough to have another Jasjam that i was sorting out a few problems for a friend and this gave me the ability to swap out batteries chargers etc to try and get mine to fire up. No good.
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Thanks
Shane
Click to expand...
Click to collapse
That's too much of a challenge to answer - could be any number of things. Without testing it with a multimeter I couldn't say.
What surprises me is that your friend lets you anywhere near his phone - and does he know you use his bits to test out your poor maltreated Hermes
I assume you have looked through the service manual to seek any clues?
Get it at the web link in my signature.
Mike

Thanks f0r you reply Mike
Im sure what he doesnt know wont hurt him anyway its only battery and charger.
Had a look thriough the service manual nothing jumps up and pokes me in the eye. I guess its fairly safe to say the main board has had it.
I cant seem to find anywhere to buy a replacment board and more importantly how much they are so i can see if its viable.
any suggestions
Thanks
Shane

shane11r said:
Thanks f0r you reply Mike
Im sure what he doesnt know wont hurt him anyway its only battery and charger.
Had a look thriough the service manual nothing jumps up and pokes me in the eye. I guess its fairly safe to say the main board has had it.
I cant seem to find anywhere to buy a replacment board and more importantly how much they are so i can see if its viable.
any suggestions
Thanks
Shane
Click to expand...
Click to collapse
From my experience, you can only get motherboards from HTC or their repair outlets - this will cost lot$. Maybe if you're shelling out $$$ why not wait for the Kaiser?

please help my mate's dead Hermes
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.i am afraid if i send it back to HTC, they might want to charge me for it. i love this phone badly, but sadly,i have given my mate mine. i dont mind sending this phone o anyone in the UK who can fix it. PLEASE HELP

shelay said:
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.i am afraid if i send it back to HTC, they might want to charge me for it. i love this phone badly, but sadly,i have given my mate mine. i dont mind sending this phone o anyone in the UK who can fix it. PLEASE HELP
Click to expand...
Click to collapse
I am not a flashing expert, so POF might be the first person to contact even if it's just to see if this is some recognised thing that can happen despite getting to 100%.
Can we assume the phone is completely dead? ie NO LEDs lit at all even when on charger?
Mike

reply for hermes (mikechannon)
yes it is totally dead. the LED only comes on RED when i take out the battery and stick in the charger.its not responding to anything. i have tried a HARD reset, no luck even a Soft reset too. i am now trying to use microsoft window CE 5 builder software, but i honestly dont think it will work. i really have to fix this phone. it a brand new phone.i tried ringing HTC europe but they are closed today. how can i check if its still under warranty. also, i bought it off some guy on ebay and just had it delivered this morning and now i have managed to brick it

shelay said:
yes it is totally dead. the LED only comes on RED when i take out the battery and stick in the charger.its not responding to anything. i have tried a HARD reset, no luck even a Soft reset too. i am now trying to use microsoft window CE 5 builder software, but i honestly dont think it will work. i really have to fix this phone. it a brand new phone.i tried ringing HTC europe but they are closed today. how can i check if its still under warranty. also, i bought it off some guy on ebay and just had it delivered this morning and now i have managed to brick it
Click to expand...
Click to collapse
Well I think you need to get a reply here or speak to one of the ROM gurus to see if this is a kniwn result of a faulty flash (seems odd to be but I'm no expert)
The phone is not completely dead if the RED led lights when the battey is out. It is meant to do this. Normally if the battey is faulty the LED will also go red when the battery is inserted.
Are you saying that when you put the battery in the Red LED goes out and no LEDs then show?
Mike

I had the same problem as well.
Red LED w/o battery, and NOTHING else.
Battery IN + charger : no LED
Anything else : no LED
Phone wouldnt boot
So I bought from eBay a broken 8525 that was reported to power up, but the screen was broken and some buttons were malfunctioning before the screen broke.
Swapped the motherboards and now I got a functional 8525.

dead hermes
yes, mikechannon, thats excatly what i am saying. when the battery is out and the charger is in, the RED LED comes on. but when the battery and the charger is in, nothing happens

shelay said:
yes, mikechannon, thats excatly what i am saying. when the battery is out and the charger is in, the RED LED comes on. but when the battery and the charger is in, nothing happens
Click to expand...
Click to collapse
I would have been tempted to say to check with another battery in case it was therefore a battery fault. BUT given what alkizmo says above it suggests the issue is as likely to be a blown component on the m/board. The Service Manual Hermes or Wizard ( I forget which) refers to a fuse. However nobody so far has identified a fuse as such. It may be another component (resistor perhaps) that is used to blow if current is exceeded. At present though we do not have sufficient info to either identify this component or bypass it.
Still think it's worth a casual inquiry to the ROM gurus to hear their view on whether this is hard or software related.
Mike

Hermes Dead Battery ??
The Red Light Will Not Work If The Charge Is More Than 50 Per Cent
So Try To Shutdown Your Hermes And Put The Usb Charger Then Reboot Your Hermes
May Be It Will Work

mikechannon said:
Still think it's worth a casual inquiry to the ROM gurus to hear their view on whether this is hard or software related.
Mike
Click to expand...
Click to collapse
Having experienced blown motherboards on a laptop, a desktop and now a cellphone, I can attest to this : If NOTHING powers on at ALL, it is a hardware fault. Before you speak out for laptop/deskop, don't forget about the BIOS, if the BIOS is fried, the motherboard will still power up (fans spinning, lights turning on).
However, maybe that something in the software CAUSED the hardware issue. However, once the damage is done, no changes to the software (even if you could change the software without turning on the phone) would make a difference.
SETOUF said:
The Red Light Will Not Work If The Charge Is More Than 50 Per Cent
So Try To Shutdown Your Hermes And Put The Usb Charger Then Reboot Your Hermes
May Be It Will Work
Click to expand...
Click to collapse
The red light shows when there is no battery as well and the charger is plugged, if there is no battery and the red light doesnt show, you got a problem.
And, shutting down/rebooting is not an option here. The guy's phone won't even light up. It's fried.
Last suggestion of hope : remove the battery and leave the phone unplugged for a whole day. Then put back the battery and do a hard reset attempt.
If this doesnt work, then I got nothing else, as I said, I resulted in replacing the motherboard.

if you cant get it working i will buy the back speaker off you

ok, i am an optimistic person so i will surely try your approach. one question though, as the phone is brand new, do you reckon if i send it back to HTC europe, can they fix it as it is still under warranty?

thanks a lot for your reply. i am an Optimist so i will surely give your method a try. one question though: do you reckon if i send it back to HTC europe, will they fix it as the phone is brand new and still under warranty.although, i bought the phone on ebay brand new from a seller for my mate.its a vodafone branded HTC. cheers

Authorized Dealer?
shelay said:
thanks a lot for your reply. i am an Optimist so i will surely give your method a try. one question though: do you reckon if i send it back to HTC europe, will they fix it as the phone is brand new and still under warranty.although, i bought the phone on ebay brand new from a seller for my mate.its a vodafone branded HTC. cheers
Click to expand...
Click to collapse
Usually, most companies only warranty items from authorized dealers. If the seller was an authorized dealer you are ok. If not, they "might" fix it. Call to make sure before sending it in.

Dead Hermes
My VPA Compact III v1605 seems to have the same type of problem - it only shows red lite when it is plugged in and battery is off, but... but I can also (hardly) recognise 4-colour bootloader-type screen, which blinks once and reappears every time I reset the device.
It doesn't communicate with computer, MTTY says "USB port can not open"...
The difference between usual bootloader screen and this one is that I can't recognise any characters (like IPL/SPL), or maybe because it's hardly seen, I can not see characters?..
Is there any chance to have this device repaired?

Ok, not sure I can help here, but first can we clarify something -
You say the red LED shows with the batter "off". Do you mean with the battery out of the phone?
Mike

Some suggestions...
Hi there,
i messed around a lot with the hermes hardware the last few weeks.
There's a lot of stuff in those mobile that could go wrong
@shane11r
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Click to expand...
Click to collapse
Seems like there's some part messed up in hardware.
If you dropped it some times, maybe some component got damaged.
Please check the voltages on board firmly after pressing the power on button with battery inserted. Just like mikeshannon suggested
There have to 3.15V, 1.8v, and ~1.2V around the board.
I will take a picture from the mainboard with testpoints if you like.
Anyway you need some electric skills
Otherwise give to a service center or buy a new mainboard.
@shelay
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.
Click to expand...
Click to collapse
This is very similar to what happened to my device. After downgrading from olipro's hard-spl something went wrong. After flashing succeeded with 100% the device got restarted and there it was... nothing!!
What i found out in the meantime is that the IPL was not flashed correctly.
While trying to reflash the device with JTAG debugger, i examined that the NAND write protect signal sticks to GND right after reset.
Maybe this also a hardware issue. I'll find out soon
The bricked IPL-bootloader could also be the cause.
At least if the red light turns on, the DC-DC converter on the hermes is doing well. This means the unit is partially working but not booting.
....nearly forgot to say, that there is also a fuse on the hermes mainboard.
should do some pix
Cheers,
scholbert

Black screen of dead ---SOLVED!!! - in test period

First the problem.
Like many others HTC HD owners and I encountered this problem 2 days ago (i have nolonger waranty). i just was connected to my computer thru USB for couple hours, when i tried to power it on, the phone display dont comed on, but the phone worked fine (i maked couple conversations. After that i started to read about this problem, a lot of problems, but no solutions.
I try everthing - put in refrigerator (it worked until i turn off the display, pulled the battery for the night, and one bucket with operations without effect.
i install mymobiler and i was sure that my HD is working without display, then i disassemble the phone and checked the connectors, but no effect either.
i am radiocommunication and electronic engineer, and i don't give up so easily
i pulled the main board, and blowed the main board with hot air flow solder machine (i blowed exactly all over the shielding, from the bottom side not SIM card side), i wait for cooling then asemble the phone, and voala "Its alive"
NOW I AM IN TESTING PERIOD. I WILL WRITE WHEN I AM SURE THATS WORK FOR ME.
i have no pictures but i will make when i disassemle the phone again, because now is not fully asembled.
cheers!!!!!
p.s. i am sorry for my bad english
p.s. i am so happy trallllalalalalalal

It's not uncommon to see bad phone soldering on HTCs phones. Guess their factory isn't working right. Good job btw.

72 hours later everything looks great, the screen works perfektly, touch too, wireless communication too. i will post after few test again.
p.s. its look like my battery now have better handling....

6 un grande!

Wow!!! It's a good new. I had the same problem and I will try your solution. I hope it works on my phone.
Cheers!

I have problem from another type:
The problem is with signal. It was perfect until one day, the 3G has gone & then start losing the signal some times 3G return poor or strong, I take it to the HTC service center in Saudi Arabiya & the told me you have to change the main board then they do it but the same problem still there.
Now still have the problem even after change the main board, is there anything if have to change it or do it???
Note: it files down from me before this problem happened.
HTC Touch HD T8282
WMPro 6.1
Build 20757.1.4.0
Rom 1.14.415 ( 32434) WWE
Radio 1.10.25.25
Protocol 52.57.25.30U
ExtPkg 1.14.415.2

dr_crx said:
I have problem from another type:
The problem is with signal. It was perfect until one day, the 3G has gone & then start losing the signal some times 3G return poor or strong, I take it to the HTC service center in Saudi Arabiya & the told me you have to change the main board then they do it but the same problem still there.
Now still have the problem even after change the main board, is there anything if have to change it or do it???
Note: it files down from me before this problem happened.
HTC Touch HD T8282
WMPro 6.1
Build 20757.1.4.0
Rom 1.14.415 ( 32434) WWE
Radio 1.10.25.25
Protocol 52.57.25.30U
ExtPkg 1.14.415.2
Click to expand...
Click to collapse
did you try to change the radio???

This could be caused by bad SIM card. Did you try another SIM? In my country it's not unussual for SIM cards to start malfunction out of the blue. Also, check contacts for grease or dust.

limberjack said:
i blowed the main board with hot air flow solder machine
Click to expand...
Click to collapse
Hi, ssory for a stupid question, but what is "solder machine" with hot air flow? Is it idustrial fan? If yes, it can give to great temperature and can damage motherboard.
Was your idea to solder again all solder connections and roads?

andrew-o said:
Hi, ssory for a stupid question, but what is "solder machine" with hot air flow? Is it idustrial fan? If yes, it can give to great temperature and can damage motherboard.
Was your idea to solder again all solder connections and roads?
Click to expand...
Click to collapse
the solder machine keep one temps at all around 280 degrees celsioum, i thunk the chips can be demaged with temture about 340 degrees, ofcourse it depends of how long time you will blow over the pcb. i don't resolder all tracks and elements (i have no such technology in my laboratory), i just blowed the shielded part of the mainboard, because i know that i can blow some smd element and they are very tiny.
p.s. i use this JBC AM6850 solder mahine
p.s.2 yes it was my idea - it is better than to do nothing with this PDA and throw it in the cupboard
The solution still work for me...

bueno suerte...

limberjack said:
First the problem.
Like many others HTC HD owners and I encountered this problem 2 days ago (i have nolonger waranty). i just was connected to my computer thru USB for couple hours, when i tried to power it on, the phone display dont comed on, but the phone worked fine (i maked couple conversations. After that i started to read about this problem, a lot of problems, but no solutions.
I try everthing - put in refrigerator (it worked until i turn off the display, pulled the battery for the night, and one bucket with operations without effect.
i install mymobiler and i was sure that my HD is working without display, then i disassemble the phone and checked the connectors, but no effect either.
i am radiocommunication and electronic engineer, and i don't give up so easily
i pulled the main board, and blowed the main board with hot air flow solder machine (i blowed exactly all over the shielding, from the bottom side not SIM card side), i wait for cooling then asemble the phone, and voala "Its alive"
NOW I AM IN TESTING PERIOD. I WILL WRITE WHEN I AM SURE THATS WORK FOR ME.
i have no pictures but i will make when i disassemle the phone again, because now is not fully asembled.
cheers!!!!!
p.s. i am sorry for my bad english
p.s. i am so happy trallllalalalalalal
Click to expand...
Click to collapse
Dear
Yesterday i dropped my phone (exactly face down)- now the LCD screen show only (right side about 1 inch) bright light and remaining parts are blank. but it works fine - as when i get calls it vibrates. Pls guide me.

HTC HD2 Freezer Trick Only Way to Make the phone work, Could it be overheating??

My htc doesnt turn on or work or charge unless i make it really cold like putting it in the fridge or freezer for a couple of mins, then it turns on by putting in battery and sticking in usb (because my buttons have snapped the flex cable) anyways it turns on and i have this russian rom flashed by previous owner, i managed to sync it with active-sync and i clicked explore it has wierd folder names like "?????" i click delete but windows doesnt let me because it says the filename should not contain "?". Then after a couple of mins maybe 2mins the phone switches off then vibrates 7 times then sometimes loads at htc splash screen?
and to make it work again ill have to make it cold again???
some details
Its a T-Mobile Version
The phone doesnt get hot?
its running windows mobile 6.5 daltt roms
and i updated the radio to Leo_Radio_15.40.50.07U_2.12.50.02_2

I think your battery is missed up, you need to replace it with a new one. try ebay.
as for the files with weird names, if they were located in your sdcard try to run checkdisk or scandisk from your computer to fix those errors.
you might want to reflash you windows rom and format your sdcard after this to prevent it from happening again, but don't forget to backup first!

Thanks for the reply!
Thanks for the reply by the way i havent got a sd card in the phone and i really dont think its the battery problem as it charges it up fine?
i was thinking i need a new motherboard as cpu is overheating but im not sure thats why im asking!

My HD2 acted like that (needed to put in fridge to work). Sent it for repairs and they replaced the motherboard.
Cheers

Yes mainboard CPU BGA issue probably.
you might find spares on this site or try buying one with a broken screen & you will have mainboard & button parts you need plus other parts can be sold on to recover costs ...

Mister B said:
Yes mainboard CPU BGA issue probably.
you might find spares on this site or try buying one with a broken screen & you will have mainboard & button parts you need plus other parts can be sold on to recover costs ...
Click to expand...
Click to collapse
Ohh well i dint really want too spend money...
anyway what about that guide the one about thermal problems htc hd2,
would that work??
can you also tell me where i could find a motherboard thats working in the uk and could you give link please
thanks.

Please ive got no phone
ive got no phone!
please i really need help, dont leave me.........

The thread on solving the over heating problems is a thread on how to make a different heat sink for the HD2. And also heating the processor up to maybe solve the issues of the balling of the processor as the processor itself can not be removed without making the rest of the main board unusable. But the process that you must go through in that thread is not just for your average Joe to do. If you mess up you will be forced to replace the main board. So my advice to you if you are not skilled at such technical repair work is to just buy another mainboard or a HD2 you can harvest the mainboard from, oh and it needs to be a mainboard for the T-Mobile version too as that is what you have.
I have a personal theoory about why the freezer trick works. First is the obvious thing that it cools down the CPU and NAND chip and allows it to operate for a short period until it warms up again. The second is that cold makes matter shrink slightly, those causing a CPU that has lost some of the connections to the balls under it that make contact to the mainboard to temporally become reconnected.

newbie guide please
Okay I think for my last resort I'm going to do the guide in the thread but can somebody PLEASE make a super easy newbie tutorial on how to do it (I know it will take time but please),without the expensive equipment that I don't have. Could I use a lighter or a candle or what about the oven or a hair dryer anything that would be at home please.
Oh yeah who ever provides the information that works I will donate money to you! Only if it works (yes I do want my mother board back)

Too Late
I killed my cpu board *cry* phones comes on with black screen only!

badboyz777 said:
I killed my cpu board *cry* phones comes on with black screen only!
Click to expand...
Click to collapse
I have similar problem. What did you do that killed it?