Since I brought my jasjam it hasnt had a good life. It has been bashed around a bit too much and I only have myself to blame. This unfortunatly has cause the white screen of death getting worse and worse. Taking apart and reseating the ribbon cable to the board appeared to help but it would soon start getting worse again. The short term fix was a thump accros the palm of my hand. Unfortunatly today this back fired in me and now the phone is totally dead. I am fortunate enough to have another Jasjam that i was sorting out a few problems for a friend and this gave me the ability to swap out batteries chargers etc to try and get mine to fire up. No good.
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Thanks
Shane
shane11r said:
Since I brought my jasjam it hasnt had a good life. It has been bashed around a bit too much and I only have myself to blame. This unfortunatly has cause the white screen of death getting worse and worse. Taking apart and reseating the ribbon cable to the board appeared to help but it would soon start getting worse again. The short term fix was a thump accros the palm of my hand. Unfortunatly today this back fired in me and now the phone is totally dead. I am fortunate enough to have another Jasjam that i was sorting out a few problems for a friend and this gave me the ability to swap out batteries chargers etc to try and get mine to fire up. No good.
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Thanks
Shane
Click to expand...
Click to collapse
That's too much of a challenge to answer - could be any number of things. Without testing it with a multimeter I couldn't say.
What surprises me is that your friend lets you anywhere near his phone - and does he know you use his bits to test out your poor maltreated Hermes
I assume you have looked through the service manual to seek any clues?
Get it at the web link in my signature.
Mike
Thanks f0r you reply Mike
Im sure what he doesnt know wont hurt him anyway its only battery and charger.
Had a look thriough the service manual nothing jumps up and pokes me in the eye. I guess its fairly safe to say the main board has had it.
I cant seem to find anywhere to buy a replacment board and more importantly how much they are so i can see if its viable.
any suggestions
Thanks
Shane
shane11r said:
Thanks f0r you reply Mike
Im sure what he doesnt know wont hurt him anyway its only battery and charger.
Had a look thriough the service manual nothing jumps up and pokes me in the eye. I guess its fairly safe to say the main board has had it.
I cant seem to find anywhere to buy a replacment board and more importantly how much they are so i can see if its viable.
any suggestions
Thanks
Shane
Click to expand...
Click to collapse
From my experience, you can only get motherboards from HTC or their repair outlets - this will cost lot$. Maybe if you're shelling out $$$ why not wait for the Kaiser?
please help my mate's dead Hermes
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.i am afraid if i send it back to HTC, they might want to charge me for it. i love this phone badly, but sadly,i have given my mate mine. i dont mind sending this phone o anyone in the UK who can fix it. PLEASE HELP
shelay said:
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.i am afraid if i send it back to HTC, they might want to charge me for it. i love this phone badly, but sadly,i have given my mate mine. i dont mind sending this phone o anyone in the UK who can fix it. PLEASE HELP
Click to expand...
Click to collapse
I am not a flashing expert, so POF might be the first person to contact even if it's just to see if this is some recognised thing that can happen despite getting to 100%.
Can we assume the phone is completely dead? ie NO LEDs lit at all even when on charger?
Mike
reply for hermes (mikechannon)
yes it is totally dead. the LED only comes on RED when i take out the battery and stick in the charger.its not responding to anything. i have tried a HARD reset, no luck even a Soft reset too. i am now trying to use microsoft window CE 5 builder software, but i honestly dont think it will work. i really have to fix this phone. it a brand new phone.i tried ringing HTC europe but they are closed today. how can i check if its still under warranty. also, i bought it off some guy on ebay and just had it delivered this morning and now i have managed to brick it
shelay said:
yes it is totally dead. the LED only comes on RED when i take out the battery and stick in the charger.its not responding to anything. i have tried a HARD reset, no luck even a Soft reset too. i am now trying to use microsoft window CE 5 builder software, but i honestly dont think it will work. i really have to fix this phone. it a brand new phone.i tried ringing HTC europe but they are closed today. how can i check if its still under warranty. also, i bought it off some guy on ebay and just had it delivered this morning and now i have managed to brick it
Click to expand...
Click to collapse
Well I think you need to get a reply here or speak to one of the ROM gurus to see if this is a kniwn result of a faulty flash (seems odd to be but I'm no expert)
The phone is not completely dead if the RED led lights when the battey is out. It is meant to do this. Normally if the battey is faulty the LED will also go red when the battery is inserted.
Are you saying that when you put the battery in the Red LED goes out and no LEDs then show?
Mike
I had the same problem as well.
Red LED w/o battery, and NOTHING else.
Battery IN + charger : no LED
Anything else : no LED
Phone wouldnt boot
So I bought from eBay a broken 8525 that was reported to power up, but the screen was broken and some buttons were malfunctioning before the screen broke.
Swapped the motherboards and now I got a functional 8525.
dead hermes
yes, mikechannon, thats excatly what i am saying. when the battery is out and the charger is in, the RED LED comes on. but when the battery and the charger is in, nothing happens
shelay said:
yes, mikechannon, thats excatly what i am saying. when the battery is out and the charger is in, the RED LED comes on. but when the battery and the charger is in, nothing happens
Click to expand...
Click to collapse
I would have been tempted to say to check with another battery in case it was therefore a battery fault. BUT given what alkizmo says above it suggests the issue is as likely to be a blown component on the m/board. The Service Manual Hermes or Wizard ( I forget which) refers to a fuse. However nobody so far has identified a fuse as such. It may be another component (resistor perhaps) that is used to blow if current is exceeded. At present though we do not have sufficient info to either identify this component or bypass it.
Still think it's worth a casual inquiry to the ROM gurus to hear their view on whether this is hard or software related.
Mike
Hermes Dead Battery ??
The Red Light Will Not Work If The Charge Is More Than 50 Per Cent
So Try To Shutdown Your Hermes And Put The Usb Charger Then Reboot Your Hermes
May Be It Will Work
mikechannon said:
Still think it's worth a casual inquiry to the ROM gurus to hear their view on whether this is hard or software related.
Mike
Click to expand...
Click to collapse
Having experienced blown motherboards on a laptop, a desktop and now a cellphone, I can attest to this : If NOTHING powers on at ALL, it is a hardware fault. Before you speak out for laptop/deskop, don't forget about the BIOS, if the BIOS is fried, the motherboard will still power up (fans spinning, lights turning on).
However, maybe that something in the software CAUSED the hardware issue. However, once the damage is done, no changes to the software (even if you could change the software without turning on the phone) would make a difference.
SETOUF said:
The Red Light Will Not Work If The Charge Is More Than 50 Per Cent
So Try To Shutdown Your Hermes And Put The Usb Charger Then Reboot Your Hermes
May Be It Will Work
Click to expand...
Click to collapse
The red light shows when there is no battery as well and the charger is plugged, if there is no battery and the red light doesnt show, you got a problem.
And, shutting down/rebooting is not an option here. The guy's phone won't even light up. It's fried.
Last suggestion of hope : remove the battery and leave the phone unplugged for a whole day. Then put back the battery and do a hard reset attempt.
If this doesnt work, then I got nothing else, as I said, I resulted in replacing the motherboard.
if you cant get it working i will buy the back speaker off you
ok, i am an optimistic person so i will surely try your approach. one question though, as the phone is brand new, do you reckon if i send it back to HTC europe, can they fix it as it is still under warranty?
thanks a lot for your reply. i am an Optimist so i will surely give your method a try. one question though: do you reckon if i send it back to HTC europe, will they fix it as the phone is brand new and still under warranty.although, i bought the phone on ebay brand new from a seller for my mate.its a vodafone branded HTC. cheers
Authorized Dealer?
shelay said:
thanks a lot for your reply. i am an Optimist so i will surely give your method a try. one question though: do you reckon if i send it back to HTC europe, will they fix it as the phone is brand new and still under warranty.although, i bought the phone on ebay brand new from a seller for my mate.its a vodafone branded HTC. cheers
Click to expand...
Click to collapse
Usually, most companies only warranty items from authorized dealers. If the seller was an authorized dealer you are ok. If not, they "might" fix it. Call to make sure before sending it in.
Dead Hermes
My VPA Compact III v1605 seems to have the same type of problem - it only shows red lite when it is plugged in and battery is off, but... but I can also (hardly) recognise 4-colour bootloader-type screen, which blinks once and reappears every time I reset the device.
It doesn't communicate with computer, MTTY says "USB port can not open"...
The difference between usual bootloader screen and this one is that I can't recognise any characters (like IPL/SPL), or maybe because it's hardly seen, I can not see characters?..
Is there any chance to have this device repaired?
Ok, not sure I can help here, but first can we clarify something -
You say the red LED shows with the batter "off". Do you mean with the battery out of the phone?
Mike
Some suggestions...
Hi there,
i messed around a lot with the hermes hardware the last few weeks.
There's a lot of stuff in those mobile that could go wrong
@shane11r
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Click to expand...
Click to collapse
Seems like there's some part messed up in hardware.
If you dropped it some times, maybe some component got damaged.
Please check the voltages on board firmly after pressing the power on button with battery inserted. Just like mikeshannon suggested
There have to 3.15V, 1.8v, and ~1.2V around the board.
I will take a picture from the mainboard with testpoints if you like.
Anyway you need some electric skills
Otherwise give to a service center or buy a new mainboard.
@shelay
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.
Click to expand...
Click to collapse
This is very similar to what happened to my device. After downgrading from olipro's hard-spl something went wrong. After flashing succeeded with 100% the device got restarted and there it was... nothing!!
What i found out in the meantime is that the IPL was not flashed correctly.
While trying to reflash the device with JTAG debugger, i examined that the NAND write protect signal sticks to GND right after reset.
Maybe this also a hardware issue. I'll find out soon
The bricked IPL-bootloader could also be the cause.
At least if the red light turns on, the DC-DC converter on the hermes is doing well. This means the unit is partially working but not booting.
....nearly forgot to say, that there is also a fuse on the hermes mainboard.
should do some pix
Cheers,
scholbert
Related
Dear Forum Users,
fist of all sorry for the fact that my first post is a request, a question and not a contribution - but im really dependent on your knowledge.
Despite the fact that in general it is not recommended to change the cover of your mda (or xda etc) I did it, and seem to have f***** up my display. The device itself is working just fine, i can do active sync, the taping also works (when i switch it off and guess where the yes button from "do you really want to turn off your device" is it actually shuts down properly). the thing is that i dont see anything, its just plain white.
Image:
http://content.imagesocket.com/images/CIMG4803_Small_805.JPG
when dissecting the unit i disconnected the connector from the display to mainboard in order to unmount everything (unfortunately i discovered afterwards that i could also have done it without connecting - dumb philipp :/ , but right now that doesnt change anything for me)
has someone dealt with a problem like mine before? i would be really thankful for any hints or advices to get my baby back to life, otherwise my old vk2000 will be my companion for the next 6 months (i shiver when i just think of it).
thank you in advance,
Philipp
Have you tried to disassembled, and than reassembled it again?
some times the display flat cable, isnt fuly inside the connector...
there is a possibility that you f*** up the connector, but for determine that we need a macro picture of it.
yes i messed with the connector indeed, but as the pins of the strip were down i thought the black piece wont be of that much importance (i can remember i ****ed one up at a regular mobile yrs ago and it was still working)
can i get that thing back to life if i try to squeeze the 2 black parts (formerly one piece) back in or do you say its over?
thank you for your quick reply btw, i appreciate!
http://content.imagesocket.com/images/conn2d8.png
That is not good. i dont think you can do anything but send it to repair. maybe they can replace the connector.
ok, i will call them and check how much it is and if it is even worth having it repaired... if not, then i have a defective compact for sale :/
shayd, thank you!
Phipo said:
shayd, thank you!
Click to expand...
Click to collapse
No problem at all
this guy has a bricked Charmer. Probably you can talk to him and see if he is willing you sell you the charmer as parts.
I was removing iGuidance v3 and in the middle of it, the phone turned off. Thought I just hit the power button to turn off screen and press power again. Nothing. Thinking it just crashed, I held down power button, nothing; removed battery and replaced it and hit power, nothing. Put it on the charger and it doesnt have any lights showing its charging.
The phone is less than 6 months old, could it be the battery? What should I do? any help here appreciated.
Have you tried a reset press and hold both the side OK button and the power button and then press the reset button by putting the stylus into the hole in the bottom of the device.? This takes sometimes more try's.
Now do a soft reset (again put your stylus in the hole on the bottom of the device, dont press any other buttons).
Mostly this should do the trick!
Ok, replaced battery today and still no power nor charge. So how do I reset? Hold power and ok button down and then replace stylus in hole? Do you mean the ok button on the side or on the front?
You may want to do a HARD reset, not a soft one.
Tried hard and soft resets by putting stylus in pin hole. No luck, think its toast. Also tried the battery in/battery out trick while on charge.
Ive heard of phones crashing or being bricked after a bad rom install or taking off usb too soon, but removing a program and it dying is different. Never had any issues with this phone. Is there a way to test it w/ a multimeter to see if mobo is bad?
What about replacing the little round battery thats on the mainboard? Would that do anything?
Isn't it still covered under warranty? If so, just have them fix or replace it bro.
No warranty. Replaced the screen myself a long time ago.
I just got an email from HTC telling me basically how to preform a hard reset. Well it didnt work. My phone is a paper weight now. Ive never had to do a hard reset before. Used Memaid to do the soft reset all the time. Ill keep trying and fix it eventually by either replacing the mainboard or digging deeper for a fix. Thanks for help everyone
Just got an email from HTC help:
"Dear Customer,
Thank you for contacting HTC America.
For repair inquiry, please contact our repair center at 1-888-354-2375. They will provide you with all the info rmation that is needed for the process of repairing. They will provide you with a RMA number. After that you can send in your phone for further diagnosing. After analyzing, they will determine if it’s in warranty or out of warranty. If it is in warranty, they will repair and return the unit. If it is out of warranty, they will contact you to secure a payment. If you have any questions or concern after you send in your phone, you can call the repair number again to check on the status.
For troubleshooting, please call 1-866-449-8358. If you would like to purchase any accessories, please contact our accessories department at 1-888-716-3594.
I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
Best regards,
Michelle Pham
HTC America CSR"
I called the number for troubleshooting first and was told that this isnt a fix that anyone can do on their own. It must be sent in for further analysis. What was interesting about the conversation is when I asked if he had ever heard of this problem before. He said he gets that problem all the time with these models. Ive never of this happening. Never found any other posts about it either. I bet its a problem with the phone holding a charge on the mainboard, like a faulty capacitor most likely its gonna have to be j-tagged at the repair center.
Hi
I don't think this is a very common problem as they say. Yes, there are many reports of the failing to charge issue and stuck on the red LED light, but only a tiny number of absolutely dead devices.
Curiously, the service manual refers to an on-board fuse. But later states that when this is blown that those without board level repair authority should "replace the m/board". Clearly then, this is either not a fuse in the ordinary sense of the word or refers to any component that may be "blown" and would require detailed tests to track the problem.
Just for info: the m/board is not a basic simple one in terms of soldering / component removal and replacement. Speaking personally, I would not attempt anything more than very basic work on this board - perhaps just on some of the "cruder" connections here and there. Boards in these types of phone make the more typical boards in other electrical equipment look like ironmongery.
Mike
Ive examined the mainboard and looked it over very carefully for any burnt resistors or capacitors. Nothing out of the ordinary. The components would be a huge project to replace, their soooo small, only the mini USB charger port could actually be done by hand.
What would the fuse look like? Is it soldered to the board? I see a small round battery near the PTT button. Is this something that can be replaced? Probably messes up the BIOS when removed like a computer motherboard.
I shouldnt have been so quick to sell off my Wizard before this happened.
often fuses are no longer used, they use a for example 1 Ohm resistor of limited power rating instead.
You might try to follow the current on the mobo while the charger is connected, see whether you can locate the disconnecting (faulty) part.....but the size of the components makes this a very difficult job....my gues would be that the problem is located near the power entry/regulator if nothing goes, meaning no action while on battery nor w the charger connected.
marcelnl said:
often fuses are no longer used, they use a for example 1 Ohm resistor of limited power rating instead.
You might try to follow the current on the mobo while the charger is connected, see whether you can locate the disconnecting (faulty) part.....but the size of the components makes this a very difficult job....my gues would be that the problem is located near the power entry/regulator if nothing goes, meaning no action while on battery nor w the charger connected.
Click to expand...
Click to collapse
But these are multi-layered boards, it will be very hard to trace a connection on it.
Ok, so I lost my motherboard. Probably something killed it during the whole uninstall process. Made peace w/ that. Maybe bury it in the backyard or something. LOL
I bought it to replace my aging 8125, but wonder if I did it for the wrong reason. I thought the new processor would be way faster, but it really wasnt that fast. 8525 has a nicer housing, camera and 3G (which i never used), A2DP that doesnt skip. Never even used the pre-installed programs like Mobi-TV, Telenav, etc.
Anyways, anyone think a 8125 motherboard will fit in a 8525 housing?
My girl gave me a cingular 8525 today, it had come into her work and I am trying to fix it. I am a hardcore wizard user so i am very familiar with HTC, cooking and whatnot, but my 1st problem is I cant turn this thing on. The battery may be very dead, or the phone may be broken. All I have is my mini USB plug which doesnt seem to be compatible with the new phone. The hermes is squared off a little. I can get a little red light if I move the USB plug around a little. 1st thing, I have to turn this on, I have had my wizards battery be completely out of juice and I had to jumpstart sort of speak, so I was about to get on that with the hermes battery, but Im still unsure if my existing mini USB stuff will plug in with the hermes' slightly different sized plug. Anyone know? or if its just as simple as buying a new plug.
How many thread are you going to start on this issue? geez slow down a bit and you will get some help, but first start reading .
btw have you even thought about doing a battery swap huh? or maybe using the right plug since you know its not the right one...i
bam. update, hermes is on, jumpstart solved the issue... no backlight though. checked backlight settings and they were up all the way... ideas?
After unlocking and flashing to farias rom and still no backlight, I think its safe to assume that the problem is in the hardware. anyone know how to replace the LCD screen or where I can get one?
whoa crazy another update: I left the phone alone to charge, battery is at 60% and screen just came on everything looks peachy! I am noticing it dimming and getting brighter occasionally though.
The phone is acting very strange, still unsure if its the hardware thats acting up. it went back to not working, the screen was lit up just once for maybe 20 seconds, noticed that the keyboard backlighting does not work either, but for that 20 seconds when the screen backlight was on, that was as well. Starting to think that there may be a loose connection somewhere inside the phone, or the light sensor is somehow not working and screwing it up. If the screen lit up once, then to me that means the backlight is not burned out. If anyone has any ideas, please please let me know. I know its a weird and uncommon problem but someone may have gone through it. Thanks again.
It is probable that the internal connectors are loose and or battery connections.
Really, all the information you need is already posted several times over. So use the search. But as a starter for dismantling and the service manual see the website in my signature.
You will need some skill in dismantling and a fair bit of care and patience or you will end up with something in worse condition than now!
Mike
interesting update for those who dont care, it appears that I have a very sensitive light sensor, after downloading the official wm6 from at&t my keyboard now lights up in the dark, before nothing lit up, just the dial and end buttons... I wonder if it could be the software or something in the registry thats not clearing being the reason why I still have no backlight... but last night it came on for about 10 minutes afer me not touching it at all... strange little device. oh well, if theres any ideas id love to be able to replace my wizard with this...
F2504x4 said:
How many thread are you going to start on this issue? geez slow down a bit and you will get some help, but first start reading .
btw have you even thought about doing a battery swap huh? or maybe using the right plug since you know its not the right one...i
Click to expand...
Click to collapse
The chargers are the same plug. The 8525 plug is squared off for the headset. They dont want you to plug your hermes headset into your wizard
Hello everyone! I have problem with my phone because sometimes is turning off without any reason, I bought brand new battery and is still same when is switched off and I want to put it back on i must take off battery for couple of minutes, then put battery back and then switch on anybody know whats happened?? And how to fix it!!
It's the most standard problem with htc models touch and elf...
This problem is hardware based! in this condition there are only 2 things you can do:
1.send the device to a htc service center and get the motherboard changed for $300+ if you are out of warranty.
2.Or open the mobile and put a piece of thin plastic in between the omap prosessor chip and the steel piece tha goes over it and then put the second cover on top in order to apply pressure to it because the solder pins that are in between the cpu and the mobo are not connecting properly and lose contact so the phone goes off or freezes then goes off and some times stays off. Make sure that there is enough but not to much pressure applied to it! it worked for mine but i did it because it was out of warranty... its a temporary fix but if you are gentile to it after it will surely work for a few more months...
IF YOU HAVE NEVER DONE SOMETHING LIKE THIS BEFORE OR YOUR TOUCH/ELF IS STILL IN WARRANTY DO NOT TRY IT!
I will post a pic that i took when i did mine if anyone is interested... Let me know...
Thanks for reply!
Uff.... first way to fix it is a little bit too expensive! And 2 way to do it seems quite easy, so i try to do it this way Could you add any picture of this and just tell me how to open this phone?
Many thanks!
@Firestarter42
Thanks man!!!!
did what you said, the plastic trik, and the phone is back to life (it was totally dead and didn't charge) you save a life today!!!
I had the same problem untill one day when he didn`t want to turn on and now i do not know what to do with it how to make it work again
Dear Sir,
I have just tried method 2.
My elf didnt have a metal cover on the processor, lol... got it used from someone... or should I say abused? lol
anyway, I hope it works. will update...
here's a link for the demonstrated tutorial:
http://forum.xda-developers.com/showthread.php?t=476152
Thanks a lot again.
I haved the same problem.....and i realize after many times that I didn't change my ipl and uspl!!!so my cocked rom frequentely turn off my device!!!now it's all right!!!!!!!
i had the same problm too....
it kept turning off and just a few weeks ago it would never turn on...
i did try that trick of keeping the plastic thingy on the omap processor ... it worked for a few weeks max after tht it happened as above
finally took my phone to htc.. told them it was gift and i dont have the invoice... actually purchased frm ebay for 150$ .....
they checked it was in warranty,.. they replaced the board... hurray... my elfin is alive again.. and in wm6.1
hope htc fixes this crap issue as many face this problem
My HTC elf was freezing, rbooting and so on, i was thinking that it was a windows/flash/third party programs problems ....
BUT I confirm that the method "open the mobile and put a piece of thin plastic in between the omap prosessor chip and the steel piece tha goes over it"
brings my htc elf to life again ... stable !
(i've done it with a metal piece and not plastic.)
Thanks for the advice !!!!
my elf was freezing and turning off so i try this 2. method and it works, and elf is much faster then before in my case...
I've never had this problem before but this week my phone switched itself off (so had to boot up again) a couple of times. I did try a new custom rom but I've also been using a different charger (USB mains adaptor) and a replacement battery (this seems to be a poor replacement battery which seems to make up the battery level.
So I don't know what was causing it. For some reason, removing the SD card and re-inserting it seems to have done the trick for now but I'll keep watching it.
Hi guys
My phone is, usually at night when there is no use, switching the screen off, the earphone green indicator flashes but the phone will not turn on when I press the power button, I have to do a soft reset each time to get it back on again (even though it appears to be on with the flashing green light). I cannot get calls or text and my alarm fails to sound. Have overslept a few times now!. Also, its battery has gone for a ball of ^&*%. Will this trick help? Thanks a lot!
Turn off as in literally 'poof!' or, it will restart?
The only way to get it to restart is to do a soft reset, or remove and replace the battery. The phone's green light will flash but there is no way to the screen to activate or use the phone - make calls, use the alarm, receive etc. The screen stays black, no use trying the power button either...
Firestarter42 said:
It's the most standard problem with htc models touch and elf...
This problem is hardware based! in this condition there are only 2 things you can do:
1.send the device to a htc service center and get the motherboard changed for $300+ if you are out of warranty.
2.Or open the mobile and put a piece of thin plastic in between the omap prosessor chip and the steel piece tha goes over it and then put the second cover on top in order to apply pressure to it because the solder pins that are in between the cpu and the mobo are not connecting properly and lose contact so the phone goes off or freezes then goes off and some times stays off. Make sure that there is enough but not to much pressure applied to it! it worked for mine but i did it because it was out of warranty... its a temporary fix but if you are gentile to it after it will surely work for a few more months...
IF YOU HAVE NEVER DONE SOMETHING LIKE THIS BEFORE OR YOUR TOUCH/ELF IS STILL IN WARRANTY DO NOT TRY IT!
I will post a pic that i took when i did mine if anyone is interested... Let me know...
Click to expand...
Click to collapse
Thankx your solutions worked out with my HTC Touch and i get replaced omap processor
power problem on Elf (not the usual)
hello guys, i have an Elf T-mobile that someone "lost" i found it, but was bricked...i unbricked following the awesome guides on the forum and installed on it the original italian rom (obviously am not german)
but...here's the problem, when i press the power button (should get it into stand by mode like every pda does) or also when goes on stand by itself, just shuts down !!!
then the pda auto soft resets, until the end...doesn't have the "auto power off problem" like i readed on the forums...however it tried but didn't solve the problem
i think is a problem with the radio, or the IPL or SPL (i tried 1.11.0002 IPL and 1.11.000 SPL...then 2.2x.xxxx IPL and SPL...now i tried 3.14.0002 IPL and 3.14.0000 SPL, also tried different radios...
but the problem remains...
EDIT: Problem solved, changed the little battery in the motherborad, it worked for me
help
Firestarter42 said:
It's the most standard problem with htc models touch and elf...
This problem is hardware based! in this condition there are only 2 things you can do:
1.send the device to a htc service center and get the motherboard changed for $300+ if you are out of warranty.
2.Or open the mobile and put a piece of thin plastic in between the omap prosessor chip and the steel piece tha goes over it and then put the second cover on top in order to apply pressure to it because the solder pins that are in between the cpu and the mobo are not connecting properly and lose contact so the phone goes off or freezes then goes off and some times stays off. Make sure that there is enough but not to much pressure applied to it! it worked for mine but i did it because it was out of warranty... its a temporary fix but if you are gentile to it after it will surely work for a few more months...
IF YOU HAVE NEVER DONE SOMETHING LIKE THIS BEFORE OR YOUR TOUCH/ELF IS STILL IN WARRANTY DO NOT TRY IT!
I will post a pic that i took when i did mine if anyone is interested... Let me know...
Click to expand...
Click to collapse
can any one provide some sought of tutorial for this please
thanks
ishaan_chd88 said:
can any one provide some sought of tutorial for this please
thanks
Click to expand...
Click to collapse
I'm presuming you mean for option 2, as 1 is quite obvious
Anyways, I haven't done this, but I am posting my best guess (untried, untested, just a theory).
Open your phone up and completely dissamble as described here. Completely strip it down so you only have your mainboard. Clearly take all the necessary precautions before hand (backup, etc etc.)
When done, you will see there are blank shields above where the chips will be, if you look, you can see little dimples, you can ease these off here. This will get you into where the omap processor is. You can then put the plastic on top, and make sure it is done as described. Should literally be a case of putting it all together and hoping for the best after that. I will have a look at some point (can't promise when) and see if I can take some photos of where this will go etc.
An alternative would be to try and reflow the joints of solder with a heat gun... very dangerous considering how tight the components are packed in, and overkill.
captainstu72 said:
I'm presuming you mean for option 2, as 1 is quite obvious
Anyways, I haven't done this, but I am posting my best guess (untried, untested, just a theory).
Open your phone up and completely dissamble as described here. Completely strip it down so you only have your mainboard. Clearly take all the necessary precautions before hand (backup, etc etc.)
When done, you will see there are blank shields above where the chips will be, if you look, you can see little dimples, you can ease these off here. This will get you into where the omap processor is. You can then put the plastic on top, and make sure it is done as described. Should literally be a case of putting it all together and hoping for the best after that. I will have a look at some point (can't promise when) and see if I can take some photos of where this will go etc.
An alternative would be to try and reflow the joints of solder with a heat gun... very dangerous considering how tight the components are packed in, and overkill.
Click to expand...
Click to collapse
thanks man but i guess am so dumb that am not getting where is this processor located anyways currently my phone is working fine but in few days I'll get the tools & open it...let see than
if you can arrange any pic of processor(where we have to fit plastic) it will be extremely helpful...
anyways thanks for helping
tc
where to get small battery on mother board
ok so what happened was is that i dropped my phone although when i looked at it it seemed fine, not even a scratch, calling worked...but a couple of hours later i got no signal in this place although my dad had signal and we're on the same network and we have the same phone too. I received signal as soon as I left the place.
And here is where my problem comes, everything was working fine and i had my phone in my pocket for the whole day cause i was at school and after school i decided to take a look at the time, but my phone was off and wouldn't turn on, but i expected that it ran out of battery.
I got home and tried charging it, but nothing happened, so i decided to use my dad's battery (fully charged) it still wouldn't turn on, i've tried soft/hard resets still nothing.
can it be the hardware? what is broken? it won't turn on/won't charge/no led lights/no red led when charging without battery/ nothing so what is wrong please help.
Probably battery contacts... If you can see a crack, you might be able to resolder them and fix however the Hermes uses a multi layered board and if the break is there then you need a new mainboard, in a few words, your Hermes is toast....
is there any possible fix? if the board is broken, where can i get a replacement and instruction on how to fix? thanks :]
Find an old Hermes on ebay. If the screen doesn't work or something, DON'T get one with "No GSM", then you should be able to replace the Mainboard.
Find the HTC Service Manual here - http://michael-channon.spaces.live.com/PersonalSpace.aspx?_c02_owner=1
You need a size 6 torque key and a small flatbladed screwdriver to get the Mainboard. Pretty easy, I've taken my Hermes apart more times than I can count.
Cheers...
thanks for the help so far :]
but is there a site that just sells the part? cause i really don't want to end up buying a mainboard on ebay that ends up not working too.