I have been connecting and syncing device w/out any issue until today that it begins to connect and suddely it gives me an error" Synchronization cannot be completed successfully. Reconnect device and try again" then it reverts back to "guess" instead of my device name. This is really frustrating because I cannot do anything, not even download new software. I recently downloaded WM 6 softouch 4.0.0.0.0.6 but it has been working fine until today.
Update: This is really weird. I was able to download a new radio rom eventhough I got this error, but I cannot do anything else through activesync such as contacts, notes, etc.
I was able to get it to work by deleting and re-installing activesync 4.5. So far it is syncing ok. Anybody had a similar issues and how were they able to resolve other than hard-reset or reinstalling activesync.
Related
I keep getting this error on when I try to sync my device - it syncs the local data, but not the data to the server. The server sync is still working through direct push though, just not when I'm connected via usb. Thing is, this error has been on and off since I first set up my device, although this time it has stayed and not gone away. I'm using AS 4.1. I tried upgrading to 4.2, and that worked well for a few days, but then it stopped syncing all together. So I downgraded back to 4.1, set up a new sync profile in AS, and still the problem is there. On my device it says:
Cannot connect with current connection settings. To change your connection settings, tap Settings.
On my computer it says: The server could not be reached. This may be caused by temporary network conditions. Support Code: 85002003.
This has happened on and off since my ppc had nothing on it. Still though, the last few programs I installed are: One Note Mobile, SuDoKuWizard, Ilium NewsBreak, Spb Weather, Resco today Plugin.
Anyone have any idea what's going on or how to fix it?
I have the same problem, just started failing on Exchange sync.
It seems like the the Wizard is trying to connect via GPRS to sync mail even though it is docked, so this fails. The rest of the sync seems to work.
I have not found a fix yet, except the obvious hard reset. :roll:
I am now also getting an error when I try to run the MMS configuration on the Wizard, it is complaining that MEETING.EXE is missing, dunno why, this also happens when I select meeting from the menu.
I have started to get this error whilst trying to Sync my Wizard.
I basically have the pushmail activated but stays connected to the the GPRS connection and Sync's the Normal Partnership but not the Exchange one.
Anyone got an idea how to fix this or do a workaround.
I have got this on AS 4.2 and also AS 4.5 (Beta)
Tis annoying as generally a Hard reset will sort it but I dont want to go down that route again
Anyone know of a patch for this issue ?
You just need delete the partership in your desktop and re-sync.
best luck.
More problems
This problem also appeared for me the other day, and deleting the partnership, performing a soft reset and reestablishing it does not work. Nothing has been changed (manually - I don't preclude some kind of automatic update) on the Exchange server, the network or the phone itself. Moreover, my colleague (who is the Exchange server administrator) has just bought a Hermes/Vario II and has the same problem. Is a hard reset necessary for this? Has anyone else managed to resolve this problem?
The problem just appeared for me on Monday afternoon during a routine sync, and I hadn't seen it before.
I had the 85002003 error with a client the other day.
I fixed it by just upgrading to the latest version of ActiveStink. No idea what caused it, but the upgrade fixed it.
ive been having this same problem for last few weeks. if anyone figures out whats causing this please post a fix for it.
Has anybody resolved this issue? I am having the same problem... Until a couple of days ago I was able to connect via ActiveSync to my Exchange server and syncronize all my items. Then, all of a sudden it stopped working and I get the 85002003 error. I have not changed anything on either my HTC Hermes/Cingular 8525 or my computer with my Outlook 2007 and ActiveSync 4.5 setup. I can sync with my desktop just fine. Also, I can sync over the air (OTA) using GPRS/EDGE/3G with the Exchage Server just fine...
Any help will be appreciate, please.
Thank you,
Cameron
I had the same error a couple of times and it was usually the result of an upadte to a task in outlook.
The fix I have is to go to activesync (either on phone or PC) choose options and unselect everything except email. Select ok and re-sync and then add the other items back in. Works for me each time but haven't found a permanent fix.
hi, i have a qtek s200 and it no longer connects to the internet thru my pc anymore, havent found out why, and when i plug in my phone thru usb it gives me this error "Synchronization cannot be started because you are not able to log onto the network and access information. Restart your desktop computer and synchronize again. If the problem persists, contact your network administrator. " So i restarted still nothing, deleted phone and reinstalled it again through sync center and mobile device center still nothing has worked, it worked perfectly an hour ago downloading weather updates for spb weather and now nothing only think that i changed on my pc was limewire/java. anyone have a clue whats going on?
thanks alot
swiftk1 said:
hi, i have a qtek s200 and it no longer connects to the internet thru my pc anymore, havent found out why, and when i plug in my phone thru usb it gives me this error "Synchronization cannot be started because you are not able to log onto the network and access information. Restart your desktop computer and synchronize again. If the problem persists, contact your network administrator. " So i restarted still nothing, deleted phone and reinstalled it again through sync center and mobile device center still nothing has worked, it worked perfectly an hour ago downloading weather updates for spb weather and now nothing only think that i changed on my pc was limewire/java. anyone have a clue whats going on?
thanks alot
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Windows Vista?
Its caused by your notes..try unchecking your notes in activesync...or create a new profile in outlook
Hi there,
Over the last few weeks I have had a problem syncing mu phone, I am able to connect and browse and install software via my PC but it refuses to sync, it starts good by saying that it is looking for changes, then it asks me if I want to combine, overwrite and so on and then after I make my selection it simply says 'Synchronization Error' and remains connected but that is it.
I have tried upgrading and downgrading activesync and my ROM, but what ever I do I get the same result, I have tried on another computer also and still the same.
Please help me as I am going mad, it is not quite a brick, bu is not far from it if I can not get my information on to it.
Cheers
Update
After going back anf forth with versions, I managed to do one full sync ( thank God, now I have my data back at least). but now again, it is failing,WHY ? connection exists, browse and so on works, only the sync does not work.
Do you have bluetooth?
I has a similar problem, I setup a sync profile with my PC via bluetooth and synchronised it through BT. After plugging in the cable afterwards my Syncing was fine...
worth a try
syncing problems
I had the same problem but I seemed to work through it by removing the Mobile Sync 4.5 and re-installing it. It looks like it's not working, but after the install bar goes about half way, everything is on, including the calendar and the Outlook Database. Good luck!
I have a Sprint Mogul. ActiveSync has ALWAYS worked perfectly fine for me, but today I think I may have messed something up...
I bought my girlfriend an MP3-Player for her birthday, so I loaded it up with all her favorite songs and CDs. After that, I decided that I want a few of those songs on my Mogul, so I disconnected her MP3-Player, and hoooked up my Mogul. All of a sudden, I get an error message that says:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in ActiveSync Help on your desktop computer..."
However, I can still explore ALL the file son my Mogul, so it IS connected and reading my phone AND storage card. The problem is, when I try to Sync music, or install a new application to my Mogul, I get another error message that says:
"Your device is using an outdated driver that is no longer supported by Windows Media Player. For additional assistance, click Web Help."
I realize what it says, but I loaded a few songs on my Mogul not 1 hour prior to getting this error.
Another weird thing is that every time I try to connect my phone it shows up as "WM_Owner1", then 2, then 3, etc...
-I have now performed a hard-reset, and now I can do absolutely nothing but make calls. I can not install applications, edit/delete ANYTHING, uninstall programs... Basically, it's almost like every file on my Mogul has turned into a write-protected file somehow. I do not have access to ANYTHING...
-W&P
Have you tried reinstalling Activesync? Have you tried canging USB cables. Usually one of those is the culprit if a hard reset doesn't fix it.