Related
I've been using my xda2 fine for the last few weeks connected to my winxp pc. Just now my pc rebooted itself for no reason. when I checked the Event log it showed this:
The driver detected a hardware failure on device \Device\WCEUSBSH001 and will disable this device.
Now i can't seem to sync my xda. i have tried a soft reset and then put back on the docking station but nothing happens
any ideas anyone???
ok sorted the problem - The reason it wouldn't connect again was because windows was blocking the program from running ( a crap feature of the firewall in service pack 2!) i had to allow the program again.
still don't know why it rebooted in the first place though!
Can anyone help please?
I cannot get my xda mini to sync. Basically it just keeps running and nothing happens.
I have researched a lot of threads which refer to setting up a dummy server connection for what I presume is the the "exchange server" which I have attempted - is this a false IP address please?
On my PC, activesync diplays Exchange Server and my XDA with a list of the sync items below.
I keep getting a message on the XDA saying it cannot retrieve an IP address for the connection. Sometimes when I sync the try to connect via GPRS
I do have a wifi connection set up which now works (most of the time).
TIA.
I have the same problem as you with my QTEK 9100. Sometimes it works to connect the device to my portable computer (Compaq Presario 2800) via ActiveSync but mostly it does not. ActiveSync just keep looking for the device but doesnt find it.
I have also tried after that I have turned off the firewall and antivirus software, but it still doesnt work. The few (2-3 times) that it did work I had my firewall and antivirus running.
Anyone have an idea what I should do? It's a brand new QTEK 9100 (just got it a few days ago) with ROM 1.3.7.13 SVE, ROM date 9/29/05. Since I can't connect my device to the computer I can't upgrade the ROM.
turn off your firewall
disable your onboar intell wifi card if you have one
Does this happen to your device when you connect to Activesync immediatly after soft-resetting the device?
I have a similar problem, but I have no problems when I connect to AS for the first time, if I try connecting again before performing a Soft-reset AS won't find the device and the device becomes unasable, only soft-reset solves this problem.
Anyone else with these symptoms?
nolovelust said:
turn off your firewall
disable your onboar intell wifi card if you have one
Click to expand...
Click to collapse
thanks but as I said I have turned off the firewall, and I don't have a built in wifi card in the laptop.
macrinus said:
Does this happen to your device when you connect to Activesync immediatly after soft-resetting the device?
I have a similar problem, but I have no problems when I connect to AS for the first time, if I try connecting again before performing a Soft-reset AS won't find the device and the device becomes unasable, only soft-reset solves this problem.
Anyone else with these symptoms?
Click to expand...
Click to collapse
Yes it is the same problem no matter of the soft reboots. The only times I get it to work is when I have reinstalled the activesync 4.1 software on my laptop, after a reboot (of the laptop) it does not work; instead it only display a network icon with "Limited or no connectivity" (this is also without both firewall and antivirus installed) when I connect the device. The result is that AS can't find the device...
My theory is that it somehow looses the USB drivers installed with ActiveSync 4.1 when I reboot the computer. Anyone know how to fix this? Which (dll?) files belong to the USB drivers? I might be able to manually replace them in the correct path if I find that out...
any news??? I just met the same problem
simple enuf chaps...
i just met the same problem and the fix is pretty simple...
remove a/s 4.1
re-install a/s 3.7 / 3.8.1
re-establish the partnership
re-install 4.1
How do you get a connection between a WM5 device and ActiveSync 3.7 or 3.8?
I cannot get a partnership.
Is this because a WM5 uses IP-protocol for the connection?
thanks
Peter
I am using Dopod 838, the asia version of Qtek9100.
I also seems to have problem on activesync 4.1 which keep on sync and fail to connect. When it fail. I will try
1) In Windows Task Manager, kill wcescomm.exe
2) Kill everything in wizard
3) manually turn-on activesync4.1 on pc again.
4) connect wizard with PC again..
I just bought my phone for 2 days and i have to try a few more times to confirm it really helps.. may be you can give it a try too.
PeterP said:
How do you get a connection between a WM5 device and ActiveSync 3.7 or 3.8?
I cannot get a partnership.
Is this because a WM5 uses IP-protocol for the connection?
thanks
Peter
Click to expand...
Click to collapse
you will need AS 4.0 and above for all WM5 devices
You might want to check device manager when your device is hooked up via USB and make sure there are no exclamation marks on your handheld device.
I have a laptop and I only installed ActiveSync 4.1 and it works fine. I've even re-imaged my laptop since getting the phone and wasn't a problem second time around. I also installed 4.1 on my work PC and it works fine there too.
Not sure if you can use anything older than 4.0. (Not sure the reasons why)
At work I tried to use 3.8 (Just for the hell of it) but 4.0 updates all the USB drivers and stuff. Anything below 4.0 will not recognize WM 5.0 devices as jfran said. After installing 4.x I don't know the reason or need to uninstall then install something older then uninstall and reinstall 4.x.
It should work straight after install. However I do NOT know what happens if by chance you had an older version of ActiveSync then tried upgrading to 4.x. Should work though. I know people have had success upgrading from 3.7 and 3.8 to 4.1 to use the newer Dell Axim x51v which have WM 5.0 here in my environment.
Thanks everybody for your replies,
it was after hamish_dy tip I wanted to know how to get an connection between AS3.x and a WM5 device, since I haven't been able to do so. And I also have read that WM5 needs AS 4.x in order to sync.
Have had my Qtek9100 now for a week, and have been studied this forum in detail for a solution on my problem.
Previously I had a Qtek S100 which synced with my laptop together with AS 3.8. My company uses Groupwise as e-mail system, but with Outlook 2002 also installed on laptop I got it working (also after some days of trial).
Now with my Qtek9100 nothing happends when I plug in the USB-cable. Well not true, it will connect with an IP-address and I can from AS see the filestructure on my Qtek, BUT nothing starts syncing (calendar, contacts, e-mails,etc.). I watch task-manager but nothing kicks in. Previously with my S100, mapisp32.exe always kicked in and was the magic component between outlook and groupwise. With AS 4.1 everything is dead in task-mgr. I also receive the 85010014-error message sometimes.
Have uninstalled AS 4.1 several times, cleaned out registry of AS keys, rebooted, installed AS again, reinstalled outlook, turned firewall off, turned antivirus off, soft-reseted my qtek, and so on. Have downloaded the swedish version of AS 4.1, since my Qtek has swedish language, and thought that was the reason. But no. Soon out of options and ready to take my new qtek back to the dealer.
Any help from anyone is very much appreciated.
thx in advance.
Peter
----------------------
ROM: 1.3.7.13 SVE
ROM-date: 9/29/05
Radio: 01.04.10
Protocol: 4.0.13.17
Ext Rom: 1.3.7.125
One thing you should try before sending your device in is to try sycnching up on a clean machine, i.e. (a freshly imaged machine)
I'm assuming initiating a manual sync does nothing?
ccisn said:
One thing you should try before sending your device in is to try sycnching up on a clean machine, i.e. (a freshly imaged machine)
I'm assuming initiating a manual sync does nothing?
Click to expand...
Click to collapse
No, manual sync does nothing.
If I can't find any solution before mid-next-week, I will find a workstation at work and load only the minimal components/applications needed and try to nail down the issue, as a last try. I work with IT myself so I'm not keen to reimage my laptop, there are just too many things to reinstall.
thanks for the advice!
Peter
Active Sync Sync via USB Resolved (well for me anyway)
Over the last month I have not been able to sync my Wizard to my laptop via USB. Via bluetooth worked a treat, but I was not able to upgrade ROM via btooth.
This morning, completely by accident I resolved the issue with USB sync'ing to Active sync 4.1.
This works for me:
1. Connect Wizard to laptop via USB (you will get the usual problem, with ActiveSync saying "Connecting" and nothing else
2. Whilst phone is still connected via USB perform soft reset on phone
3. The laptop system tray should display "Found new USB device" and then say "Pocket PC USB Sync found"
4. When the laptop / pc has finished installing software and displays "Your new hardware is installed and ready to use" Disconnect the USB cable from your Wizard.
5. Wait a couple of seconds and then reconnect your Wizard via USB and hopefully it will work.
Please let me know if this works for anyone else!
One more thing you could try before throwing it back at the salesman is to check your network connections.
Go to Control Panel and select network connections - make sure you are set to view details and look for the "Local Area Connection" that has a description of "Windows Mobile-based Device". On mine it is "Local Area Connection 3". You may have to scroll to the right to see the description.
Right click the relevant connection and then click "properties". Make sure that the following entries ONLY have a tick next to them.
Client for Microsoft Networks
File and Printer Sharing for Microsoft Networks
Internet Protocol (TCP/IP)
For some reason on mine none of them were initially selected :?
Click OK, when I did this it started syncing straight away!
Good luck!
I am also having a problem with activesync 4.1, up until now i have been able to sync perfectly via bluetooth or usb. However now when i try and sync activesync on my PC says connecting and nothing happens!!
I have tried everything, uninstalled, reinstalled, installed on my laptop (same problem)....
Given i have the same problem on 2 different PC's i am starting to think that its actually the Mini S and not the PC thats the problem. I feel a hard reset coming.............
s4vva said:
I am also having a problem with activesync 4.1, up until now i have been able to sync perfectly via bluetooth or usb. However now when i try and sync activesync on my PC says connecting and nothing happens!!
I have tried everything, uninstalled, reinstalled, installed on my laptop (same problem)....
Given i have the same problem on 2 different PC's i am starting to think that its actually the Mini S and not the PC thats the problem. I feel a hard reset coming.............
Click to expand...
Click to collapse
Hard reset has done the trick, so it turns out all problems may not be down to our pc's......
The same thing happens for me sometimes. What I have found ou this helps.
Unplug pda from sync cable. Kill all active programs on the pda. Plug in sync cable again. Viola! It syncs.
I have the same trouble, activesync just says connecting and thats it, i havent found any particular reason for it. SR does not help, just HR which is kind of overkill. Im really glad for the sprite backup software. I have tried all different things i could think of while i couldnt sync and nothing helped. I have allready about 3 HR after me.
Sorry in advance for another AS issue. However, search as I may, I couldn't loacte anything like this...
Anyhow, my T-mobile MDA (US) has about driven me nuts with this issue. I was able to sync successfully a few times. However, now when I plug in the MDA via USB (direct, not through any hub), it will connect but when the device starts to sync, I get the following error from ActiveSync:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync troubleshooter in Microsoft ActiveSync help on your desktop computer".
I've uninstalled activesync, deleted all registry entries, reinstalled, ensured proper firewall configuration, changed com ports, disabled my internal WLAN card and BT card...and nothing. Short of a hard-reset, I am at a total loss.
Has anyone else experienced this issue? Any work-arounds?
try to install everything again and don't plug it on the usb hub...coz power is not sufficient on a usb hub .. just try.
I'm getting the same error exactly on my Cingular 8125. plugged into pc directly via USB, tried reinstalling AS several times to no avail. Please help. I don't want to have to hard reset. :? Thanks
As I mentioned in my OP, there is no USB hub involved in my setup. This is a direct USB connection from my PC to the MDA.
ooppppssss
hehehe.. Are you syncing via the cradle or a hotsync cable ?. Sometimes if the cable is also charging, the connection is not sucessfull until it's fully charge and the top light is green.
I've had this problem myself before now.
Rockshow...are you also running SPB Weather?
No, i'm using spb pocket plus 3.1 though, but its the first thing I installed and i'm just now having problems after 3 weeks without any problems
Firewall
Hi,
Do you use a firewall (Windows XP or other one)
If so, check this out.
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
It worked for me!
grtz,
Pfeffa-rah
I'm also facing the same problem with my tmobile-mda(us). I had spbplus but after this problem, uninstalled it. but the problem still exists.. any help ?
i noticed 2 things with my sync problems which are now resolved. one problem was with softick card export, it was causing some errors which were gone when i uninstalleed it. but then had another problem, it would disconnect while syncing randomly. i found out that my cable was damaged(some dirt was in the connector which thankfully ruined the cable and not the phone part) also when u first connect ur device it shows that network connection in the taskbar with the bouncing yellow ball. if u right click it and click on repair that helps some time.
RoCkShOw said:
No, i'm using spb pocket plus 3.1 though, but its the first thing I installed and i'm just now having problems after 3 weeks without any problems
Click to expand...
Click to collapse
What's the significance of PSB Weather? I've had sync problems, some days it works some days it doesn't. I can cope with that, but sometimes SPB weather doesn't update it self for days, which is a bit of a pain!
Incidentally I recently hard-reset my device, reinstalled SPB Weather and can nolonger select the option of syncing from weather.com, which limits my choic of available cities. Any ideas?
RoCkShOw said:
No, i'm using spb pocket plus 3.1 though, but its the first thing I installed and i'm just now having problems after 3 weeks without any problems
Click to expand...
Click to collapse
What's the significance of PSB Weather? I've had sync problems, some days it works some days it doesn't. I can cope with that, but sometimes SPB weather doesn't update it self for days, which is a bit of a pain!
Incidentally I recently hard-reset my device, reinstalled SPB Weather and can nolonger select the option of syncing from weather.com, which limits my choic of available cities. Any ideas?
Try killing and restarting activesync on the phone. I've only had that problem once and that sorted it.
I had the same problem.
Found out it was my virus protection (TrendMicro PC-Cillin) When I disable my virus protection it syncs, otherwise it only connects and then gives the error you described.
I had the exact same problem untill a few minutes ago when I did a hard reset. I back up my all my data using Sprite but when I restored it gave me the same error message. I gave up and did another hard resetjavascript:emoticon(':x')
Mad. Right now I'm reinstalling all my programs. I would love to know how to fix this without a hard reset just in case it happens again....javascript:emoticon('')
Crying or Very sad
Hi:
Having here the same problem. Still looking for a solution... ANYBODY??
fadewiles said:
Sorry in advance for another AS issue. However, search as I may, I couldn't loacte anything like this...
Anyhow, my T-mobile MDA (US) has about driven me nuts with this issue. I was able to sync successfully a few times. However, now when I plug in the MDA via USB (direct, not through any hub), it will connect but when the device starts to sync, I get the following error from ActiveSync:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync troubleshooter in Microsoft ActiveSync help on your desktop computer".
I've uninstalled activesync, deleted all registry entries, reinstalled, ensured proper firewall configuration, changed com ports, disabled my internal WLAN card and BT card...and nothing. Short of a hard-reset, I am at a total loss.
Has anyone else experienced this issue? Any work-arounds?
Click to expand...
Click to collapse
I had the same error today. But luckely i was only using ActiveSync 4.0, so i just updated to version 4.2 (I had to because of the new rom upgrade). I haven't had the problem since. But i have only tried it once... so i donno.
same problems with my Neo today.
Funny thing is that I could sync for 3 days then it suddenly stops. USB is recognized but then the "connecting" sign is just on and on and on.
I've tried all the methods from Microsoft web and from you guys in this forum but hopeless. (except for Re-install XP sp2)
Still searching the solution
Cheers
same problems with my Neo today.
Funny thing is that I could sync for 3 days then it suddenly stops. USB is recognized but then the "connecting" sign is just on and on and on.
I've tried all the methods from Microsoft web and from you guys in this forum but hopeless. (except for Re-install XP sp2)
Still searching the solution
Cheers
Yeah,
I seem to be having the same problem. It connects, then just hangs at "Looking for Changes." It doesn't even load up the list of things that it normally used to showing what it's comparing to sycn up. It was working FINE until just now....I've resetted the PDA, and my comp a few times already, and I even allowed all those ports access in both directions, both TCP and UDP through Norton Firewall...I'm completely at a loss....Any ideas?
--Q
I had my T-Mobile MDA (US) syncing with both my Home PC and Work PC.
Home PC dosen't actualy sync anything, I just use it to install apps & charge.
Work PC was syncing Outlook Contacts, Email, and Calander.
For the last several weeks it no longer connects to my work PC.
When I plug it in, ActiveSync 4.2 launches, says "CONNECTING" for over a minute, then says "NOT CONNECTED"
I haven't installed anything new (Other than XP updates)
I've searched the web and here and haven't found anything that might be causing this.
Thanks,
gNOMEintheRedHat
try going to file/ delete mobile device. Always works for me it makes a new device and starts syncing again.
nkognegr0 said:
try going to file/ delete mobile device. Always works for me it makes a new device and starts syncing again.
Click to expand...
Click to collapse
It's grayed out in the menu...
Today I tried plugging and unplugging several times in a row and I was finaly able to open the device in windows explorer, but it went to NOT CONNECTED and lost the connection before I could copy more than 2 pictures from it.
Thanks,
gNOMEintheRedHat
I am having a problem syncing with activesync, and i must think the problem is due to a drop i had the other day. It made the miniUSB port...smaller seemingly, although the cable still fits in (be it very snugly now). i can still charge it in the wall, and it shows "connected" on activesync when plugged into the pc and the amber light comes on every time. However activesync quickly gives me a message that "synchronization cannot be completed successfully, please remove device and try again or open the troubleshooter"
I'm not sure if i should just start to look for a different way to back up files via PIM or others and move on without activesync ...flash using microSD from now on? consider replacing the port (not even sure how much effort that is, or if it's possible yet)
Or is there anything simple i can try that i haven't done yet? TIA
EDIT: I Have tried unistalling and reinstalling Activesync and even dl'd latest version of AS again
How about deleting the sync partnership with ActiveSync, reestablishing the partnership and then seeing if you are able to sync?
have you tried syncing via bluetooth, then at least you would know its the usb port that is the problem, you say the connection is tight when you insert the cable, are you sure that nothing else is lodged in there when you dropped it?
well, it doesn't look like there's anything in there from what i can tell...the metal actually looks bent or mangled just a bit. Unfortunately my lappy does not have BT, so i can't try that. good thought though
Well if i was you i would invest in a bluetooth dongle for your laptop ,that way you should still be able to sync, and flash via sd card. That way you will have the problem sorted to a degree. Have you tried flashing another rom via cable btw. You say it connects via active sync. I would do a backup using spb backup or something similar and reflash the device and see if that fixes the sync issue. Try a cooked rom first, if that doesnt work try an original rom.
The only reason i mention the cooked rom to flash first is that it is quicker
I've had the same problem where active sync wasn't recognizing my phone.....that is until I soft reset'd my phone while still connected to pc...usually works for me.
another solution..on phone goto:
Settings->Connections->USB-to-PC->Advanced Network Functionality
on... I turned it off. I haven't had a random disconnect, nor PC crash.
A soft reset did the trick for me.
Dillsnik said:
Or is there anything simple i can try that i haven't done yet?
Click to expand...
Click to collapse
If you have a card reader, copy this - http://toril.ru/pda/akrndisadd.exe - onto the phone and run it there. It works every time my phone decides to stop talking to the PC.
Geoff
I am having Syncing issues, last night, has been fine until now.
Did all the deleting partnerships etc but to no avail.
The phone sync's fine with my Work PC(XP) but at home(Vista) its not,
the error 0x?????107 (from memory, will update when i get home)
Exact error: 0x86000107
Hi,
I am having a strange problem with Active Sync.
When I plug in my mobile with USB and use active sync. it does not synchornise.
I have tried all the options liek chaning schedule, changing the settings and diabling advanced network functionality still I am not able to make the diamond synchronise.
Finally, I download the active sync. 4.5 even then my problem remains the same.
It always shows the message "connected" and fails to synchronise.
thanks for any help..
connecting to activesync, buy no able to sync
Hello to everyone.
I have the same problem with my new Diamond. It have synced in the passed, but now I get the same 1 error and code 0x00089107. Can anyone help to fix it, please. Many thanks Tori
bigsteve said:
Exact error: 0x86000107
Click to expand...
Click to collapse
I had the same error.
Solution:
Just add this:
[HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services]
"WCESMGR Windowplacement"="0,1,-1,-1,-1,-1,0,0,0,0"
in windows xp registry.
Error is no longer appeared when I connect t32 (WM6) with my pc.
Doing both things in post #6 worked for my TyTN. This trouble started only after I plugged my phone into a Vista laptop to use it as a modem. Gotta love Vista.... (smile)
Thank you for the help, and thank goodness for this forum!
cristiano67 said:
I had the same error.
Solution:
Just add this:
[HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services]
"WCESMGR Windowplacement"="0,1,-1,-1,-1,-1,0,0,0,0"
in windows xp registry.
Error is no longer appeared when I connect t32 (WM6) with my pc.
Click to expand...
Click to collapse
I have Vista Home Premium....
try pluggin your mobile directly into a usb port on the back of your pc and not through a hub
mine did this now it works 100% of the time
bigsteve said:
cristiano67 said:
I had the same error.
Solution:
Just add this:
[HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services]
"WCESMGR Windowplacement"="0,1,-1,-1,-1,-1,0,0,0,0"
in windows xp registry.
Error is no longer appeared when I connect t32 (WM6) with my pc.
Click to expand...
Click to collapse
I have Vista Home Premium....
Click to expand...
Click to collapse
I have Vista Ultimate 64 and I usually resolve this just in the way I posted in this thread http://forum.xda-developers.com/showpost.php?p=2827500&postcount=7
Best Regards