Hallo
I am having a serious issue with my tytn. It seems to be all dead. When I plug it into the power supply there's a red light, but that's the only sign of life.
I cannot turn it on on the on button and I cannot soft reset it. I have tryed to reinsert the battery, but nothing seems to work.
It happened overnight, but can it be a liquid damage. I have had it in my pocket, so maybe that has damaged it, allthough it worked fine yesterday, when I had it in my pocket.
I had a similar issue with another pda I had, a pocket loox 600, where it suddenly went dead, but after a few days it woke up again. Could this be the same story, or do you have any other suggestions for what has happened to it?
Magnus
Not likely to be a problem with the TyTn but with the battery. Try the suggestions here: (often caused by leaving on charge overnight.)
http://forum.xda-developers.com/showpost.php?p=1077622&postcount=6
But otherwise it's a new battery I think.
Mike
Magnus91 said:
Hallo
I am having a serious issue with my tytn. It seems to be all dead. When I plug it into the power supply there's a red light, but that's the only sign of life.
I cannot turn it on on the on button and I cannot soft reset it. I have tryed to reinsert the battery, but nothing seems to work.
It happened overnight, but can it be a liquid damage. I have had it in my pocket, so maybe that has damaged it, allthough it worked fine yesterday, when I had it in my pocket.
I had a similar issue with another pda I had, a pocket loox 600, where it suddenly went dead, but after a few days it woke up again. Could this be the same story, or do you have any other suggestions for what has happened to it?
Magnus
Click to expand...
Click to collapse
If it is moisture damage likely there will be a red dot inside the case under the battery. If no moisture then it will still be white. These have been known to activate due to sweat in a pocket, or humidity so they aren't 100% indicative of moisture damage. But if it is red you are 100% out of luck for warranty replacement.
As the previous poster stated your issue is most likely a bad battery though, I would try replacing that first.
Zzan said:
If it is moisture damage likely there will be a red dot inside the case under the battery. If no moisture then it will still be white. These have been known to activate due to sweat in a pocket, or humidity so they aren't 100% indicative of moisture damage. But if it is red you are 100% out of luck for warranty replacement.
As the previous poster stated your issue is most likely a bad battery though, I would try replacing that first.
Click to expand...
Click to collapse
First: thank you for the quick replies.
Which red dot are you refering to? There is a white dot above the battery by the camera. On this white dot it says "void" with red script.
Magnus
lol it says void? that doesnt sound good..
Madcap180 said:
lol it says void? that doesnt sound good..
Click to expand...
Click to collapse
No, the "VOID" sticker is there to make sure you don't open your TyTN, that way you you try to remove the screw under the "VOID" sticker, you essentially break the seal which means no more warranty for you.
ohhh ok .. lol I thought it was like a drivers license hologram thing that says void when its been tampered with ..lol
I guess I will just have to hand it in for repair.. Luckily all the datas are syncronised with my computer.
Hope they find out what is wrong and repair it.
Magnus
Magnus91 said:
I guess I will just have to hand it in for repair.. Luckily all the datas are syncronised with my computer.
Hope they find out what is wrong and repair it.
Magnus
Click to expand...
Click to collapse
Did you try my suggestions in my link above - no guarantee they will work to get the battery going, but worth a try.
Mike
Note that the LED can also be red just if the battery is 100% out of juice. The PDA also won't turn on if this is the case, even if you have it plugged in.
If you leave it charging for a few minutes, it will turn to amber and the PDA will be able to turn on.
Also, don't be afraid to hit the reset button if it just won't turn amber.
If you're still stuck, yes you will want to start by swapping out the battery.
Mike: I tryed to insert the battery while on charge, but nothing happened. Now I have taken the battery out and will try the steps again in an hour.
Related
Hello all,
I recently dropped my phone and when I tried to turn it back on, it wouldn't turn on. There's no light on anywhere in the phone. I opened up the phone and checked all the connections, seems like everything is still intact and connected. I have given up on trying to diagnose the problem on this phone, so i'm asking y'alls help. Could it just be a battery problem? or is it a hardware problem that's unfixable? Can I send this phone somewhere and get it fixed, if so, how much would it cost me? Thank You in advance.
Its more unlikely for the battery to get damaged on drop down. Its definitely a hardware. Hope your baby is still under warranty, the you can even get a replace done for free. Else the charge may vary by the diagnosis. Anyway i hope it wont be of much expense if the display is intact by the dropped force, probably there wont be of much damage.
Regards
Carty..
Hi,
I had the same prob. & send it to the service center. Luckily they replaced my phone for free. Still don't know what the real problem was, very unlikely the battery though cause I got it back with a half charged one (probably mine which I had to send in as well).
No good news for you afterall, I do really feel with you in these horrible times.
Regards, M
Yeah, i'm thinking of just buying another phone, because I don't have warranty on this phone anymore and even if I did, I have voided the warranty on it by opening it up. I'm still gonna get a new battery for it though, just to see if it is the battery, if not then I guess my loss. Atleast I found out that it wasn't the battery.
Does it show evident marks of being opened up by you? Cause that was the main reason I didn't try opening it, too afraid voiding the warranty. Though I had it unlocked & patched for BS too.
So I just gave it a try & in my case it worked out fine.
Refards, M
I suppose, problem is connected not to battery, but to battery cover/switch. Look at the photo: there is a pin on the battery cover. Usually, when cover is on the right place, it presses the switch down. Try to check at first, if switch is broken or not. When pressed, it have to short circuit. You can just short it by piece of wire and see, what's happened. If swich is not closed, jam will never turn on, even if you have charged battery, or AC adaptor connected.
JDark said:
I suppose, problem is connected not to battery, but to battery cover/switch. Look at the photo: there is a pin on the battery cover. Usually, when cover is on the right place, it presses the switch down. Try to check at first, if switch is broken or not. When pressed, it have to short circuit. You can just short it by piece of wire and see, what's happened. If swich is not closed, jam will never turn on, even if you have charged battery, or AC adaptor connected.
Click to expand...
Click to collapse
I tried that already, but I will check the cover and see the latch on the battery cover is broken or not, maybe it is. I'll try it when i get home.
if you want to salvage it for parts, I'll buy the ear piece (mini speaker in the front) from you.
balut said:
JDark said:
I suppose, problem is connected not to battery, but to battery cover/switch. Look at the photo: there is a pin on the battery cover. Usually, when cover is on the right place, it presses the switch down. Try to check at first, if switch is broken or not. When pressed, it have to short circuit. You can just short it by piece of wire and see, what's happened. If swich is not closed, jam will never turn on, even if you have charged battery, or AC adaptor connected.
Click to expand...
Click to collapse
I tried that already, but I will check the cover and see the latch on the battery cover is broken or not, maybe it is. I'll try it when i get home.
Click to expand...
Click to collapse
tried it when i got home, but still no luck. Do you guys know where I can send this to? and how much do I expect to pay? Thanks!
LordPhong said:
if you want to salvage it for parts, I'll buy the ear piece (mini speaker in the front) from you.
Click to expand...
Click to collapse
I'll have to wait and see first, maybe my phone can still be saved.
Oh man, i'm so relieved right now. This whole time I was wondering if I had to buy a new phone, since my jam is broken. I just found out that the US service center for HTC is located right by my house. It's just a relief, I will stop by there office on monday to see if they can fix my imate jam. Thank god !
Hope the best for you @ very low cost.
M
dropped off the jam there this afternoon, the cute lady service tech took my jam and said she'll run some diagnostics on it and call me whenever she gets done with it. Hopefully it's fixable.
I got a used wizard today,it is a few weeks old I also got a cradle with it.
I pluged in the cradle to the USB port and the charger to power, after playing with it for 1-2 hours I placed the wizard on the cradle to charge and after a few mins i noticed that it was over heating. I removed it from the cradle right away and noticed that the battery was droping 1% every minute or so. After it was down to 27% i removed the charger and left only the usb connection and placed the wizard on the cradle again. it was charging fine, when it was up to 90% removed it from the cradle and again was droping fast.
When it was down to around 25-30% of the battery I did a soft reset and since then I can never get it to start again also the red charging light does not show.
What the heck is wrong with it? I also get a light burning smell from the bottom of the wizard where the connector is located.
Any help?
I need your lights guys.
Don't like the sound of the light burning smell, that sounds like an electrical fault. It looks like your battery has died and the wizard battery setup is well known to do this. You need to plug it into the official mains charger (not the usb one) as this has an output of 1A, enough to kick start the wizard battery into life and start the charging. You need to wait a short while though before the light comes on. If this fails try to get a new battery and try that. Any more light burning smells and it needs to go back to the supplier.
I would suggest that you send it back to replace/repair. The rapid dropping of the battery power suggest that it is using power somewhere (illegally). I've heard cases of battery caught on fire, etc. and I won't suggest you to use it anymore until you sort out the 'burning' smell.
First of all thanks for your replys.
I pluged the charger on it and the red charging light came on after a while.
charged for over 6 hours and its still red? I think after been charged should change to green? right?
anyways after all that still doesnt want to turn on. I got it to start a couple of times but only to the point that shows the splash screen with the rom numbers and then it turns back off.
Should I give it a smash across the room on the wall? done that with some other things and worked just kiding.
Forgot to add that up to the point when i did the soft reset the device was working fine except the charge drop. Soft reset was done while it was working ( turned on)..... if thats any help.
i thinking u need flash phone with jafwm
and here u will find 3 flashs
www.gsm-support.info
fonec said:
i thinking u need flash phone with jafwm
and here u will find 3 flashs
www.gsm-support.info
Click to expand...
Click to collapse
That ain't gonna do jack sh1t to it. If it can't start to get into bootloader, it can't flash....and it's not a flash issue.
Usually the red light means power but not charging - happens to my qtek 9100 when I let it get too flat and I have to remove and insert the battery while the mains adaptor is attached - others have to 'jump start' the battery by directly connecting to a PSU - I wouldn't do this with yours.
From what you have said it sounds like a short somewhere. Any signs of water damage? Warranty? What Wizard do you have and what country are you in?
Richard
I got the wiza 200 O2 xda mini S from a guy in UK from ebay. The idiot sold me a cradle for it with an adaptor that says 12V on it (Like an idiot that I am i just noticed that) but then again how am I supposed to think that he gave me an adaptor that its not made for it when it says on the back of it "for Imate - Kjam". Do you guys think thats what burned the **** out of the unit ?
dont forget that some times turns on shows the ROMS numbers and turns off.
No water damage... I think its on warranty... I live in Greece.
Might not be the cradle - it could be it steps down internally to 5v. Use a meter and check what it outputs to the phone. Warranty with XDA's are 2 years to the *original* purchaser. As they are only supplied with an airtime agreement then that isn't you.
Richard
have you tried changing batteries to a new one? Seriously, thats the easiest thing you could do right now and you could actually get results.
Ok this is what I did.
Removed the baterry from the device,
got a 12V 1 Amp power supply that I had lying around and give it a few shots connecting it to the battery giving it an electro shock.
(If you're going to try this be very carefull.<<<< DONT LEAVE the power supply connected to the battery>>>> just give it a few shots 1 second on and off.
That was it.
It started working, device turned on and now its charging (I think) yellow light is on.
I'm going to leave it on for a few hours and see what happens.
Wish me good luck. I'll let you know soon.
ok... this is what happend.
Battery is drained and its not charging due to a blown fust on the main board.
I open the phone and placed and solder a little wire over the fuse.
Still does not charge. ^%$#%$#$^%$*
Before I replaced the fuse or should i say short it the yellow light would come on for a few min and then red again. Now when I charge the battery with another external power supply the pda comes on for a few mins and then dies again. ( no charging light whatsoever).
Does anyone know where to get a mainboard for it and about how much it costs?
Asking for help again.
SmartMan said:
ok... this is what happend.
Battery is drained and its not charging due to a blown fust on the main board.
I open the phone and placed and solder a little wire over the fuse.
Still does not charge. ^%$#%$#$^%$*
Before I replaced the fuse or should i say short it the yellow light would come on for a few min and then red again. Now when I charge the battery with another external power supply the pda comes on for a few mins and then dies again. ( no charging light whatsoever).
Does anyone know where to get a mainboard for it and about how much it costs?
Asking for help again.
Click to expand...
Click to collapse
Hey man, sorry to hear about that.
The best you can do is to claim your money from ebay.
You probably killed it when you pluged in the 12V PSU. That's 230% of the normal Volts! Otherwise sell it for parts.
I'm in the process of claiming the money back from the IDIOT that sold it to me.
Lets see if that part of Ebay works as good.
SmartMan said:
I'm in the process of claiming the money back from the IDIOT that sold it to me.
Lets see if that part of Ebay works as good.
Click to expand...
Click to collapse
Doubt it. Did you ask the seller for help before opening the phone and voiding the original warranty on the device?
SmartMan said:
ok... this is what happend.
I open the phone and placed and solder a little wire over the fuse.
Click to expand...
Click to collapse
Not a good idea IMO as now the blame is on you as previously he may have been able to get warranty service from the original vendor.
Richard
I did ask.
He is not the original buyer.
what was I suposed to do.... track back 2-3 buyers to find the original... send it to him so he can have it repaired? Anyway it was out of warranty because of the burned fuse that says that some other charger was used with it.
I had a similar thing happen but fortunately not as bad as yours. Twice now my battery has mysteriously drained completely. The last time when I tried to turn the unit on, it flashed the boot screen for a couple of seconds then poof, no more juice. When I plugged it into the USB port, nothing, no lights, no charge, no recognition from Activesync, I thought the unit was fried. I use Tmobile and got to admit they did send me a replacement fairly quickly. Before I packed up my unit I thought maybe I should plug it in using the wall charger and presto, it came on and is working fine. I have no idea what causes this but do know that if the battery is completely discharged the USB port can not over come this to put a charge on.
Same thing happened to me, kind of strange though. The charge was perhaps 70% to the best of my knowledge. I flashed it with Mr. Clean ROM and booted it up.. it came in fine into WM5, then it started the installation of the 3 progs or whatever comes with Mr. Clean.. after the second finished the unit just died *poff*. Screen blank, no responce to power buttons or any other buttons for that matter.
I've tried taking out the battery for different intervals of time, no luck. I've tried using the AC charger, no luck. No lights, sounds, telepathy or matrix ****.. it just lies there like a dummy phone.. hmm what to do. Bought it from a guy in UK (im in sweden) on eBay, don't think I will have much luck there.. even though it's brand new...
Any thouhgts?
I have had this problem - I bought a replacement battery and all is now fine. Another thread in this group states that the battery cannot charge without the OS up - so if the battery is completely discharged then it is impossible to charge through the phone. The only solution seems to be somehow to charge the battery directly - as appears to have been done earlier in this thread.
Chris
p.s. if anyone knows of another way to do it I'd be interested to hear as I'd like to revive my old battery and keep it as a spare
Before anyone jumps on me, I've been going through the Wiki and forums extensively, and found just one similar problem. Which wasn't solved...
My HTC TyTN/Hermes 200 won't boot up anymore. It is totally dead. I even can't get it into bootloader mode. Screen stays blank and the LED is off.
Put the (3 months old) battery in another Hermes to test it, and it's at 100% charge.
My Hermes shows a steady red LED when it's plugged into power without the battery in, and no LED at all when the battery is installed. The red LED turns off when the battery is installed while there's power going into the unit.
I've left the battery out for at least an hour, plugged it back in, same results. Like the other guy I tried the "pull power, pull battery, plug in power, plug in battery, reset" trick http://forum.xda-developers.com/show...6469&p=1077622 - to no avail.
Does anyone have any last resort ideas on how to get it to at least come back up to a boot loader screen ?
check the battery contact points on the phone. the hermes shows a red led when its plugged in but without a battery
... have you ever dismantled your hermes? your screen ribbon cable may have dead tracks or not be connected properly
just a test on the opposite side of the battery connectors with battery removed press firmly without putting pressure on the LCD, this worked for me when i had a white screen on power up.
if this fixes the problem you may need to actually dismantle the back and put some flame retardant electrical tape on the back over the existing tape to add an extra layer of pressure and retension
XtreMe_G said:
check the battery contact points on the phone. the hermes shows a red led when its plugged in but without a battery
Click to expand...
Click to collapse
Yes, I have cleaned the contact too, nothing. And the battery is OK for sure, my colleague's TyTN runs on it without any problem.
Mattnokis said:
... have you ever dismantled your hermes? your screen ribbon cable may have dead tracks or not be connected
Click to expand...
Click to collapse
In fact I have, I have totally dismantled and reassembled my TyTN yesterday afternoon, nothing.
the only other problem may be that when being dismantled you may have damaged some sensitive components, Electro Static Discharge will fry sensitive CMOS components, they do not like it at all, whenever dismantling you should wear an earth strap, any time i dismantled mine it was on a workbench with a static mat and i was earthed through the mat.
but this is one possibility, the only other idea is to swap main board and displays with another that works, finding someone willing to allow you to do this with a working hemes is the tough part.
thats as much all i can think of for now
R.I.P. my trustful Hermes 200
Thanks all for your assistance. I have come to the conclusion that my sweetheart is no longer among us. May she rest in peace.
I have obtained a (2d hand) replacement yesterday. May this one last longer.
I'll keep the old TyTN for replacement parts.
Oh well...
After re-assemble (whith all care) my girl's Niki to fix a keyboard's floatting screw, a new problem is came: The phone even stays in "charge mode" (red led and plug icon).
Someone has any suggestion???
Lot of Tnx
Is the light red or orange? Orange means charging and red means it urgently needs charging...
When the charge is full it becomes green (but the plug icon is on). when the chage goes down 98 % becomes orange.
The phone can't feel when the power cable is unplugged!!
I have jost made a lot of soft & HARD reset!!
(the battery has an abnormal consumpition - goes down in 12-16 hours with a normal use).
I'd have to say it sounds like a cable has come loose when you re-assembled it, or something has died when you put it back together.
I'd take it back apart, again with great care, make doubly sure that there are no loose wires or components that look crushed and then put it back together again.
Sorry I can't be more help...
Mokubai said:
I'd have to say it sounds like a cable has come loose when you re-assembled it, or something has died when you put it back together.
I'd take it back apart, again with great care, make doubly sure that there are no loose wires or components that look crushed and then put it back together again.
Sorry I can't be more help...
Click to expand...
Click to collapse
I've do it several time but nothing is changed!
Thank you a lot.
Soft/Hard Rest It
mohamedhussain1995 said:
Soft/Hard Rest It
Click to expand...
Click to collapse
I have hard resetted several times
I think the problem is a component of the alimentation circuit.
In fact, when the circuit is cold it goes well. When I try to recharge, it comes in charge mode and doesn't change until i refrigerate it!!
Note that when the charge light stays on, the power comsumption is very high.
gonzogonzo said:
I have hard resetted several times
I think the problem is a component of the alimentation circuit.
In fact, when the circuit is cold it goes well. When I try to recharge, it comes in charge mode and doesn't change until i refrigerate it!!
Note that when the charge light stays on, the power comsumption is very high.
Click to expand...
Click to collapse
i wouldn't recommend this but if you want to save £50+ you have to open your phone do not peel of the void stickers on the back ass that shows it is under warranty figure out a different way to open it and see if anything is wrong if wrong solder it if you don't want to that take it to a dealer that fixes phones and if it is under warranty take it to where you go it from
mohamedhussain1995 said:
i wouldn't recommend this but if you want to save £50+ you have to open your phone do not peel of the void stickers on the back ass that shows it is under warranty figure out a different way to open it and see if anything is wrong if wrong solder it if you don't want to that take it to a dealer that fixes phones and if it is under warranty take it to where you go it from
Click to expand...
Click to collapse
The first time opened the phone was for remove a floatting screw and I had no other chance for fix it than to break the sticker and void warranty
...5 minutes of freezer for every charge...
Hey everyone..i dropped my defy into sea and now everything is working fine except the notification light..it got damaged and is always on with the green color (even when its off)..the warranty got over as the service center guy showed me the water damage..so does anyone know any website from where i can order this notification light and get it replaced by my repair shop..?..Plz help
I'm sorry to tell you, but the fact that it stays always on means that the LED is actually fine (a broken LED usually means a burned-out LED, so no light). So it's not the LED, but something else, and changing the LED won't solve the problem.
daniel_loft said:
I'm sorry to tell you, but the fact that it stays always on means that the LED is actually fine (a broken LED usually means a burned-out LED, so no light). So it's not the LED, but something else, and changing the LED won't solve the problem.
Click to expand...
Click to collapse
So what else can be the problem? ..any guesses? anyone??
bondx99 said:
So what else can be the problem? ..any guesses? anyone??
Click to expand...
Click to collapse
Short circuit. Open the battery lid, remove the battery and put the phone in rice. Yes, in rice! Rice absorbs the humidity. Another thing you could try is a hair dryer but don't put it on "High" and keep moving it, don't hold it in one spot for a long time.
Or you could leave the phone opened in the sun on a sunny day.
Auris 1.6 vvt-i said:
Short circuit. Open the battery lid, remove the battery and put the phone in rice. Yes, in rice! Rice absorbs the humidity. Another thing you could try is a hair dryer but don't put it on "High" and keep moving it, don't hold it in one spot for a long time.
Or you could leave the phone opened in the sun on a sunny day.
Click to expand...
Click to collapse
if it is a short circle than drying wont help it (after that much time). Something corroded and that must be fixed
you can know is it a hardware problem or software
if is a software problem you can fix it:
1-try Factory data reset
2-change your rom "CWM" or SBF flash"RSD Lite"
see http://forum.xda-developers.com/showthread.php?t=1465436&page=2
http://forum.xda-developers.com/archive/index.php/t-896836.html
http://www.askmefast.com/How_do_I_turn_off_green_light_on_Motorola_Defy-qna1848247.html
if is a hardware problem:
it must be short circle, if all kinds of drying ways didn't make any changes, that another thing, could be:
-corrosion or rust in the plate circuit
-damage of a electronic piece, depending on your problem's type, it doesn't seem to affect the operation of the device "secondary functions electronic device"