Hello all,
I recently dropped my phone and when I tried to turn it back on, it wouldn't turn on. There's no light on anywhere in the phone. I opened up the phone and checked all the connections, seems like everything is still intact and connected. I have given up on trying to diagnose the problem on this phone, so i'm asking y'alls help. Could it just be a battery problem? or is it a hardware problem that's unfixable? Can I send this phone somewhere and get it fixed, if so, how much would it cost me? Thank You in advance.
Its more unlikely for the battery to get damaged on drop down. Its definitely a hardware. Hope your baby is still under warranty, the you can even get a replace done for free. Else the charge may vary by the diagnosis. Anyway i hope it wont be of much expense if the display is intact by the dropped force, probably there wont be of much damage.
Regards
Carty..
Hi,
I had the same prob. & send it to the service center. Luckily they replaced my phone for free. Still don't know what the real problem was, very unlikely the battery though cause I got it back with a half charged one (probably mine which I had to send in as well).
No good news for you afterall, I do really feel with you in these horrible times.
Regards, M
Yeah, i'm thinking of just buying another phone, because I don't have warranty on this phone anymore and even if I did, I have voided the warranty on it by opening it up. I'm still gonna get a new battery for it though, just to see if it is the battery, if not then I guess my loss. Atleast I found out that it wasn't the battery.
Does it show evident marks of being opened up by you? Cause that was the main reason I didn't try opening it, too afraid voiding the warranty. Though I had it unlocked & patched for BS too.
So I just gave it a try & in my case it worked out fine.
Refards, M
I suppose, problem is connected not to battery, but to battery cover/switch. Look at the photo: there is a pin on the battery cover. Usually, when cover is on the right place, it presses the switch down. Try to check at first, if switch is broken or not. When pressed, it have to short circuit. You can just short it by piece of wire and see, what's happened. If swich is not closed, jam will never turn on, even if you have charged battery, or AC adaptor connected.
JDark said:
I suppose, problem is connected not to battery, but to battery cover/switch. Look at the photo: there is a pin on the battery cover. Usually, when cover is on the right place, it presses the switch down. Try to check at first, if switch is broken or not. When pressed, it have to short circuit. You can just short it by piece of wire and see, what's happened. If swich is not closed, jam will never turn on, even if you have charged battery, or AC adaptor connected.
Click to expand...
Click to collapse
I tried that already, but I will check the cover and see the latch on the battery cover is broken or not, maybe it is. I'll try it when i get home.
if you want to salvage it for parts, I'll buy the ear piece (mini speaker in the front) from you.
balut said:
JDark said:
I suppose, problem is connected not to battery, but to battery cover/switch. Look at the photo: there is a pin on the battery cover. Usually, when cover is on the right place, it presses the switch down. Try to check at first, if switch is broken or not. When pressed, it have to short circuit. You can just short it by piece of wire and see, what's happened. If swich is not closed, jam will never turn on, even if you have charged battery, or AC adaptor connected.
Click to expand...
Click to collapse
I tried that already, but I will check the cover and see the latch on the battery cover is broken or not, maybe it is. I'll try it when i get home.
Click to expand...
Click to collapse
tried it when i got home, but still no luck. Do you guys know where I can send this to? and how much do I expect to pay? Thanks!
LordPhong said:
if you want to salvage it for parts, I'll buy the ear piece (mini speaker in the front) from you.
Click to expand...
Click to collapse
I'll have to wait and see first, maybe my phone can still be saved.
Oh man, i'm so relieved right now. This whole time I was wondering if I had to buy a new phone, since my jam is broken. I just found out that the US service center for HTC is located right by my house. It's just a relief, I will stop by there office on monday to see if they can fix my imate jam. Thank god !
Hope the best for you @ very low cost.
M
dropped off the jam there this afternoon, the cute lady service tech took my jam and said she'll run some diagnostics on it and call me whenever she gets done with it. Hopefully it's fixable.
Related
I got a used wizard today,it is a few weeks old I also got a cradle with it.
I pluged in the cradle to the USB port and the charger to power, after playing with it for 1-2 hours I placed the wizard on the cradle to charge and after a few mins i noticed that it was over heating. I removed it from the cradle right away and noticed that the battery was droping 1% every minute or so. After it was down to 27% i removed the charger and left only the usb connection and placed the wizard on the cradle again. it was charging fine, when it was up to 90% removed it from the cradle and again was droping fast.
When it was down to around 25-30% of the battery I did a soft reset and since then I can never get it to start again also the red charging light does not show.
What the heck is wrong with it? I also get a light burning smell from the bottom of the wizard where the connector is located.
Any help?
I need your lights guys.
Don't like the sound of the light burning smell, that sounds like an electrical fault. It looks like your battery has died and the wizard battery setup is well known to do this. You need to plug it into the official mains charger (not the usb one) as this has an output of 1A, enough to kick start the wizard battery into life and start the charging. You need to wait a short while though before the light comes on. If this fails try to get a new battery and try that. Any more light burning smells and it needs to go back to the supplier.
I would suggest that you send it back to replace/repair. The rapid dropping of the battery power suggest that it is using power somewhere (illegally). I've heard cases of battery caught on fire, etc. and I won't suggest you to use it anymore until you sort out the 'burning' smell.
First of all thanks for your replys.
I pluged the charger on it and the red charging light came on after a while.
charged for over 6 hours and its still red? I think after been charged should change to green? right?
anyways after all that still doesnt want to turn on. I got it to start a couple of times but only to the point that shows the splash screen with the rom numbers and then it turns back off.
Should I give it a smash across the room on the wall? done that with some other things and worked just kiding.
Forgot to add that up to the point when i did the soft reset the device was working fine except the charge drop. Soft reset was done while it was working ( turned on)..... if thats any help.
i thinking u need flash phone with jafwm
and here u will find 3 flashs
www.gsm-support.info
fonec said:
i thinking u need flash phone with jafwm
and here u will find 3 flashs
www.gsm-support.info
Click to expand...
Click to collapse
That ain't gonna do jack sh1t to it. If it can't start to get into bootloader, it can't flash....and it's not a flash issue.
Usually the red light means power but not charging - happens to my qtek 9100 when I let it get too flat and I have to remove and insert the battery while the mains adaptor is attached - others have to 'jump start' the battery by directly connecting to a PSU - I wouldn't do this with yours.
From what you have said it sounds like a short somewhere. Any signs of water damage? Warranty? What Wizard do you have and what country are you in?
Richard
I got the wiza 200 O2 xda mini S from a guy in UK from ebay. The idiot sold me a cradle for it with an adaptor that says 12V on it (Like an idiot that I am i just noticed that) but then again how am I supposed to think that he gave me an adaptor that its not made for it when it says on the back of it "for Imate - Kjam". Do you guys think thats what burned the **** out of the unit ?
dont forget that some times turns on shows the ROMS numbers and turns off.
No water damage... I think its on warranty... I live in Greece.
Might not be the cradle - it could be it steps down internally to 5v. Use a meter and check what it outputs to the phone. Warranty with XDA's are 2 years to the *original* purchaser. As they are only supplied with an airtime agreement then that isn't you.
Richard
have you tried changing batteries to a new one? Seriously, thats the easiest thing you could do right now and you could actually get results.
Ok this is what I did.
Removed the baterry from the device,
got a 12V 1 Amp power supply that I had lying around and give it a few shots connecting it to the battery giving it an electro shock.
(If you're going to try this be very carefull.<<<< DONT LEAVE the power supply connected to the battery>>>> just give it a few shots 1 second on and off.
That was it.
It started working, device turned on and now its charging (I think) yellow light is on.
I'm going to leave it on for a few hours and see what happens.
Wish me good luck. I'll let you know soon.
ok... this is what happend.
Battery is drained and its not charging due to a blown fust on the main board.
I open the phone and placed and solder a little wire over the fuse.
Still does not charge. ^%$#%$#$^%$*
Before I replaced the fuse or should i say short it the yellow light would come on for a few min and then red again. Now when I charge the battery with another external power supply the pda comes on for a few mins and then dies again. ( no charging light whatsoever).
Does anyone know where to get a mainboard for it and about how much it costs?
Asking for help again.
SmartMan said:
ok... this is what happend.
Battery is drained and its not charging due to a blown fust on the main board.
I open the phone and placed and solder a little wire over the fuse.
Still does not charge. ^%$#%$#$^%$*
Before I replaced the fuse or should i say short it the yellow light would come on for a few min and then red again. Now when I charge the battery with another external power supply the pda comes on for a few mins and then dies again. ( no charging light whatsoever).
Does anyone know where to get a mainboard for it and about how much it costs?
Asking for help again.
Click to expand...
Click to collapse
Hey man, sorry to hear about that.
The best you can do is to claim your money from ebay.
You probably killed it when you pluged in the 12V PSU. That's 230% of the normal Volts! Otherwise sell it for parts.
I'm in the process of claiming the money back from the IDIOT that sold it to me.
Lets see if that part of Ebay works as good.
SmartMan said:
I'm in the process of claiming the money back from the IDIOT that sold it to me.
Lets see if that part of Ebay works as good.
Click to expand...
Click to collapse
Doubt it. Did you ask the seller for help before opening the phone and voiding the original warranty on the device?
SmartMan said:
ok... this is what happend.
I open the phone and placed and solder a little wire over the fuse.
Click to expand...
Click to collapse
Not a good idea IMO as now the blame is on you as previously he may have been able to get warranty service from the original vendor.
Richard
I did ask.
He is not the original buyer.
what was I suposed to do.... track back 2-3 buyers to find the original... send it to him so he can have it repaired? Anyway it was out of warranty because of the burned fuse that says that some other charger was used with it.
I had a similar thing happen but fortunately not as bad as yours. Twice now my battery has mysteriously drained completely. The last time when I tried to turn the unit on, it flashed the boot screen for a couple of seconds then poof, no more juice. When I plugged it into the USB port, nothing, no lights, no charge, no recognition from Activesync, I thought the unit was fried. I use Tmobile and got to admit they did send me a replacement fairly quickly. Before I packed up my unit I thought maybe I should plug it in using the wall charger and presto, it came on and is working fine. I have no idea what causes this but do know that if the battery is completely discharged the USB port can not over come this to put a charge on.
Same thing happened to me, kind of strange though. The charge was perhaps 70% to the best of my knowledge. I flashed it with Mr. Clean ROM and booted it up.. it came in fine into WM5, then it started the installation of the 3 progs or whatever comes with Mr. Clean.. after the second finished the unit just died *poff*. Screen blank, no responce to power buttons or any other buttons for that matter.
I've tried taking out the battery for different intervals of time, no luck. I've tried using the AC charger, no luck. No lights, sounds, telepathy or matrix ****.. it just lies there like a dummy phone.. hmm what to do. Bought it from a guy in UK (im in sweden) on eBay, don't think I will have much luck there.. even though it's brand new...
Any thouhgts?
I have had this problem - I bought a replacement battery and all is now fine. Another thread in this group states that the battery cannot charge without the OS up - so if the battery is completely discharged then it is impossible to charge through the phone. The only solution seems to be somehow to charge the battery directly - as appears to have been done earlier in this thread.
Chris
p.s. if anyone knows of another way to do it I'd be interested to hear as I'd like to revive my old battery and keep it as a spare
Ok so I was so happy that I finally got XDA live .2 running on my 1.5 month old Hermes. This site has helped me to no end. Being completely new to the Windows mobile platform, I've made it a point to check the forums here every day and read up on issues/tricks & tips. My utmost respect to the folks here at XDA-Developers. In fact I just contributed some money I was so thrilled. I never had to post a question before.
Short lived :-(
Due to my own stupidity. I dropped my Hermes on the carpeted floor in my office. Now it wasn't a huge hit to the unit. It fell 2.5 feet and it was carpet.
I picked it up and hit the power key (It was sleeping before I dropped it) but no joy. I yanked the battery, waited a minute, replaced it. No Joy.. I've tried lots of stuff
1) With battery in place, soft reset
2) Without battery in place and attached to power.
3) removed battery, waited an hour, replaced battery. No power on. Re-attached power.. No power on.
So long story short, I can't power it up. I get a red light when attached to power with or without battery in place.
I am screwed? I'll cry! I have removed the sim-lock and I am Super CID on the phone. It's over a month old from Cingluar. Do I have any hope of getting it fixed/replaced/someone here suggesting a fix?
Any help appreciated. I saw a post on the red light when charging but nothing so far has helped.
I know they are many genius' here. I'll donate more to this awesome site regardless of getting this fixed. I just hope I don't have to fork out another $500 for a new unit.
What we don't know in your case is whether dropping the device has just triggered the infuriating Red LED issue that will come good or whether more serious damage has occurred.
You say you read a post re this and I assume it was this one?
http://forum.xda-developers.com/showpost.php?p=1077622&postcount=6
The one thing I did not see that you tried is having charger plugged in with battery out and whilst remaining connected inserting the battery. Wait several seconds, hopefully LED changes to amber. However, though frustrating it may be worth repeating this kind of thing repeatedly until you are bored to tears! I say this because some folks find that it just seems to start eventually but they've tried so many things they cannot pin down what exactly the solution was.
If it's more serious - which I rather doubt (only 2.5ft to a carpeted floor) then you could try a disassembly and reconstruction. (I'm assuming you do not have warranty) I suggest this as the first time I got this, this is what I did and on re-assembly - hey presto it worked. Did not actually do anything but perhaps it helped with a loose connection or helped discharge the circuits and reset charging function??
Mike
Hi,
had the same issue! No function, only red light - with/without/new power plug, accu - only red light.
My device only layed on my table at home - overnight crash effect...
I had to bring in the device to service...
Now i have a new one with higher s/n and all is good again...
best
bax
Would having a second, fully charged battery help?
Sincerely,
Steve
It's going back to cingular.
Thanks for all the advice/help. Nothing seemed to work at all. Different battery, attching to power and inserting the abttery afterwards. However, I now can boot trhe unit, but I have to squeeze the sides of the unit (Or jam a piece os plastice bettwen the slide out keyboard) and the unit boots. Not very practical.
I contacted Cingular and a replacement is on the way. I put back on the original ROM that it shipped with and wiped everything else. I am Super CID, does this void my warranty? Will they even care? The issues is definietly HW so I hope they just can't power it up when they recieve it back. I'll play dumb anyway if they ask!
Now it's just trying to survive the next few days with either my SE P900 or My S710 (Sniff... sniff.. I want my Hermes back already)
Thanks again to all who posted advice.
Hallo
I am having a serious issue with my tytn. It seems to be all dead. When I plug it into the power supply there's a red light, but that's the only sign of life.
I cannot turn it on on the on button and I cannot soft reset it. I have tryed to reinsert the battery, but nothing seems to work.
It happened overnight, but can it be a liquid damage. I have had it in my pocket, so maybe that has damaged it, allthough it worked fine yesterday, when I had it in my pocket.
I had a similar issue with another pda I had, a pocket loox 600, where it suddenly went dead, but after a few days it woke up again. Could this be the same story, or do you have any other suggestions for what has happened to it?
Magnus
Not likely to be a problem with the TyTn but with the battery. Try the suggestions here: (often caused by leaving on charge overnight.)
http://forum.xda-developers.com/showpost.php?p=1077622&postcount=6
But otherwise it's a new battery I think.
Mike
Magnus91 said:
Hallo
I am having a serious issue with my tytn. It seems to be all dead. When I plug it into the power supply there's a red light, but that's the only sign of life.
I cannot turn it on on the on button and I cannot soft reset it. I have tryed to reinsert the battery, but nothing seems to work.
It happened overnight, but can it be a liquid damage. I have had it in my pocket, so maybe that has damaged it, allthough it worked fine yesterday, when I had it in my pocket.
I had a similar issue with another pda I had, a pocket loox 600, where it suddenly went dead, but after a few days it woke up again. Could this be the same story, or do you have any other suggestions for what has happened to it?
Magnus
Click to expand...
Click to collapse
If it is moisture damage likely there will be a red dot inside the case under the battery. If no moisture then it will still be white. These have been known to activate due to sweat in a pocket, or humidity so they aren't 100% indicative of moisture damage. But if it is red you are 100% out of luck for warranty replacement.
As the previous poster stated your issue is most likely a bad battery though, I would try replacing that first.
Zzan said:
If it is moisture damage likely there will be a red dot inside the case under the battery. If no moisture then it will still be white. These have been known to activate due to sweat in a pocket, or humidity so they aren't 100% indicative of moisture damage. But if it is red you are 100% out of luck for warranty replacement.
As the previous poster stated your issue is most likely a bad battery though, I would try replacing that first.
Click to expand...
Click to collapse
First: thank you for the quick replies.
Which red dot are you refering to? There is a white dot above the battery by the camera. On this white dot it says "void" with red script.
Magnus
lol it says void? that doesnt sound good..
Madcap180 said:
lol it says void? that doesnt sound good..
Click to expand...
Click to collapse
No, the "VOID" sticker is there to make sure you don't open your TyTN, that way you you try to remove the screw under the "VOID" sticker, you essentially break the seal which means no more warranty for you.
ohhh ok .. lol I thought it was like a drivers license hologram thing that says void when its been tampered with ..lol
I guess I will just have to hand it in for repair.. Luckily all the datas are syncronised with my computer.
Hope they find out what is wrong and repair it.
Magnus
Magnus91 said:
I guess I will just have to hand it in for repair.. Luckily all the datas are syncronised with my computer.
Hope they find out what is wrong and repair it.
Magnus
Click to expand...
Click to collapse
Did you try my suggestions in my link above - no guarantee they will work to get the battery going, but worth a try.
Mike
Note that the LED can also be red just if the battery is 100% out of juice. The PDA also won't turn on if this is the case, even if you have it plugged in.
If you leave it charging for a few minutes, it will turn to amber and the PDA will be able to turn on.
Also, don't be afraid to hit the reset button if it just won't turn amber.
If you're still stuck, yes you will want to start by swapping out the battery.
Mike: I tryed to insert the battery while on charge, but nothing happened. Now I have taken the battery out and will try the steps again in an hour.
Hi to all, my g1 does not turn on by any means..I have done everything from CPR to dressing in aluminium under a thunderstorm today in NY. if there is any way I could resuscitate this device, I will be very thankful.
does anything happen while the charger is in?
nothing at all. not even the led turns on when I connect it
the battery is probably dead
tested the battery on my other g1, perfect. the other battery on the damaged phone, Nothing.....
Sounds like you may have experienced a hardware failure of some sort then. I would suggest contacting HTC about doing a warranty RMA.
I had the same issue with a G1.
Pull the battery and look at the pins. Use a device to straighten and even out all the pins. While doing so, make sure to short all pins together. This should clear out any remaining stored power in the device.
The pins in my device were only slightly uneven and this brought the unit back from death. I'm not sure if the connections to the battery are fragile or if the connectors to the pins are what went bad. However, give it a try.
Jon
My guess is
The motherboard short circuited. I fix G1's as a side job/hobby and I have come across a couple G1's where it wouldn't turn on what so ever or give any sign that the G1 still had a soul. The reason this happens is either that the g1 was dropped, causing the motherboard to short circuit or the g1 got partially wet inside/humidity and when you connected it, the electricity started killing your phone little by little until it was completely dead. But either way my guess is that your motherboard short circuited out. HTC will repair it but for about $160 I believe
I am having a similar problem. Mine turns on, but shortly after will black out. Seems to mostly stem from pressure or contact with the lower portion of the phone where the buttons are located.
I had a problem like that. I just called T-mobile, and they were VERY cool about it and fast. I think I was on the phone with them 10 minutes. They sent me a new G1 for free, they even paid the postage to send it to me, and for me to send it back to them. Just make sure on those 2 with dots under your battery none of it turned red. I did the same thing with my daughter's sidekick and there was a small bit of red on the white dot and they charged me 100 bucks. They said it would take 7 to 10 business days to come and it was at my house in 3 days.. not bad eh?
hello guys
i charged my lg g2 (d802) under the pillow (i know it,s a dump move) all over the night
in the morning , i found the phone very hot that i couldn't hold it and since then the phone wont turn on , wont do anything like there is no life in it:crying:, i know its a hardware issue ,but can someone tell me what iam dealing with and what i should do ?
thanks for your time
shldm_g2 said:
hello guys
i charged my lg g2 (d802) under the pillow (i know it,s a dump move) all over the night
in the morning , i found the phone very hot that i couldn't hold it and since then the phone wont turn on , wont do anything like there is no life in it:crying:, i know its a hardware issue ,but can someone tell me what iam dealing with and what i should do ?
thanks for your time
Click to expand...
Click to collapse
help please ????
shldm_g2 said:
hello guys
i charged my lg g2 (d802) under the pillow (i know it,s a dump move) all over the night
in the morning , i found the phone very hot that i couldn't hold it and since then the phone wont turn on , wont do anything like there is no life in it:crying:, i know its a hardware issue ,but can someone tell me what iam dealing with and what i should do ?
thanks for your time
Click to expand...
Click to collapse
I'm pretty sure you fried it. It could be anything from the screen to the main board =/. I'm happy that nothing happened to you, however. Had it been a *ahem* Samsung *ahem* or if you just had some horrible luck it would probably have caught fire, so be happy that it didn't happen.
oooh god
vPro97 said:
I'm pretty sure you fried it. It could be anything from the screen to the main board =/. I'm happy that nothing happened to you, however. Had it been a *ahem* Samsung *ahem* or if you just had some horrible luck it would probably have caught fire, so be happy that it didn't happen.
Click to expand...
Click to collapse
really ,thanks god?
i also noticed that the phone gets worm(upper part) when i try to charge it
shldm_g2 said:
really ,thanks god?
i also noticed that the phone gets worm(upper part) when i try to charge it
Click to expand...
Click to collapse
remove the back cover and then the plastic cover that covers the motherboard (the top piece). Disconnect the battery connector and reconnect it. Try to power it on. If that fails, put your device with the screen facing down on a table and while trying to turn it on (keep pushing power button) push gently with your finger/nail the lower bottom of this small battery connector. If it turn on then use a tiny plastic/elastic thing, or just some tape, to do the same job that your finger did when you put back the plastic cover. Dont think that since it power on its ok, cause it will not charge or turn on or reboot if you dont put something to keep pushing the battery connector. If none of these work, then you have a serious hardware damage. But i want to believe its just the battery.
ok
i will try this and come back with results
thanks for your time?
Sp_Ark said:
remove the back cover and then the plastic cover that covers the motherboard (the top piece). Disconnect the battery connector and reconnect it. Try to power it on. If that fails, put your device with the screen facing down on a table and while trying to turn it on (keep pushing power button) push gently with your finger/nail the lower bottom of this small battery connector. If it turn on then use a tiny plastic/elastic thing, or just some tape, to do the same job that your finger did when you put back the plastic cover. Dont think that since it power on its ok, cause it will not charge or turn on or reboot if you dont put something to keep pushing the battery connector. If none of these work, then you have a serious hardware damage. But i want to believe its just the battery.
Click to expand...
Click to collapse
i did what u told me to do,still not working
but i noticed a couple of things
first the heat is coming from the area under the battery connector(while trying to charge the phone)
second when i remove the battery connector the phone is not heating up (when i try to charge it)
Try again the problem might be with this small battery connector, it's a common damage. Usually when I repair g2 and face this problem i put a small ball of electric tape and problem gets fixed. The thing with yours is that your battery must be totally drained so even if you find the right spot to push this connector, there is going to be a delay till the phone starts charging again. You can try a new battery for about 10 to 15 euros. The thing that you felt heat under the connector is not necessarily bad. There is nothing under this part so this shows that electricity goes there. You can wait 5 minutes to see if it will start charging. Sorry for my English...
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