I've cracked the screen of my Exec.
The O2 shop don't know how much it will cost to fix. They say send it in and 2 weeks later it will come back with a bill, "Don't know how much - could be anything" !!
I sent it to HTC Europe, but they sent it back saying that the LCD on an XDA Exec is different from the T-Mo and Orange models so they can't fix it even though I was ready to pay for it.
So O2 is the only option.
Anyone know how much it costs?
Thanks
wanna let you know that O2 broke the contract with HTC (by asking another company to manufacture the O2 atom while O2 still having a contract with HTC).. they are no longer partner and HTC won't fix or sell their parts to O2(even you are ready to pay).Very bad news for o2 exec,o2 mini s owner..
mrandery said:
I sent it to HTC Europe, but they sent it back saying that the LCD on an XDA Exec is different from the T-Mo and Orange models so they can't fix it even though I was ready to pay for it.
Click to expand...
Click to collapse
Sounds interesting. All boardID=5 Universals have Sony LCD, maybe you have the Samsung ?
http://wiki.xda-developers.com/index.php?pagename=UniversalBoardIDs
http://wiki.xda-developers.com/index.php?pagename=HTC_Partnumbers
I had it sent to the service center in the North Of UK, It cost about 120 pounds to replace.
dt37dt said:
I had it sent to the service center in the North Of UK, It cost about 120 pounds to replace.
Click to expand...
Click to collapse
This was an XDA Exec ?
Was this through an O2 shop or did you send it yourself?
If you sent it yourself, could you let me have the name, contact no., of the place you sent it to?
Thanks
Has anubody managed to find out where to get the screen replaced from? i have broke mine too!!!
ring 01603269924 - and they charge you £185
Related
Would anyone know where I can get a replacement battery cover for this phone, which I have lost?
O2 (who sold me the phone) said all they could do was give me one from a new phone, but I would have to therefore pay 400 GBP for it.
I have mailed the publicly available HTC email address [email protected] , but I received no reply.
Would anyone know how to get hold of HTC in the UK to ask them for spare parts?
Thanks for your help.
Hi,
i have broken my exec and i live in ireland. Since the exec is not for sale in ireland o2 will not repair it.
Does anyone know the number for o2 repair uk?
Thank you
or even a number for an o2 shop in the uk.
Why not try the O2 web site http://www.o2.co.uk/business/buy/o2stores.html
Pick which ever shop you want from the list they all have phone/ Fax etc - Mike
Liverpool said:
Hi,
i have broken my exec and i live in ireland. Since the exec is not for sale in ireland o2 will not repair it.
Does anyone know the number for o2 repair uk?
Thank you
Click to expand...
Click to collapse
What's up with it? There's adedicated o2 xda helpline for repairs, sorry, don't know the number off the top of my head but it's listed in the warranty pages you get with the handset.
Richard
the screen just broke, i was walking around with the lid closed took the xda out and there it was with 5 big black lines running down through the screen
Liverpool said:
the screen just broke, i was walking around with the lid closed took the xda out and there it was with 5 big black lines running down through the screen
Click to expand...
Click to collapse
Loose connector? Or actual screen damage?
Number is 0808 100 3427 but funnily enough there is an irish number listed also: 061 203737
Hope this helps.
Richard
ya actual screen damage dont know hot it could have happened.
Thanks for your help
Other than that if you were willing to send it to an o2 store and ask them to send it away on your behalf; any questions then just PM me.
Hi All,
I got a T-mobile MDA Pro off Ebay, it was supposed to be Mint but a week after I got it noticed that is had a couple of scuffs around the power socket.
I noticed on other threads that HTC europe can do Full Cosmetic Refurbishment for about £65??
Has anyone used HTC Europe for a Full Cosmetic Refurbishment?
Cheers
John
seems like a bit of waste of money to me
htc
Hi I haven't used them for a refurb but I took my blueangel up there for a repair and when I got there I managed to drop my universal in the car park on the way in. the guy in there seemed really nice, I asked him about a new case for the universal ad he said it was about 60 odd quid so I assume they just replace all the cases for that price, he said it was a complete housing. I didn't bother getting it done though. blueangel came back working though, had to chase them a bit though but I wasn't really in a hurry for it though because I don't use it any more but bear it in mind that it could take a while, mine was there for about a week and a half. think they forgot. interesting place though from reception you can look round the corner and see them all working on the phones.
Re: htc
rjefferis said:
Hi I haven't used them for a refurb but I took my blueangel up there for a repair and when I got there I managed to drop my universal....
Click to expand...
Click to collapse
Hi rjefferis, I've checked their website and can't find an address for them. Coudl you post their address for me?
thanks.
I think they are based in Milton Keynes, not sure the exact address
Re: htc
monster said:
rjefferis said:
Hi I haven't used them for a refurb but I took my blueangel up there for a repair and when I got there I managed to drop my universal....
Click to expand...
Click to collapse
Hi rjefferis, I've checked their website and can't find an address for them. Coudl you post their address for me?
thanks.
Click to expand...
Click to collapse
There address is
HTC EUROPE CO LTD
Capella House
Snowdon Drive, Winter Hill
Milton Keynes, MK6 1AJ
it was there for week and a half
try 2 and half months! with sbe arghhhh
i hate them
and my jasjar still dosent work properly
Just got an HTC quote back for a new case for the MDA Pro..... £92 inc return postage!!
I contacted them about my Exec. They wont' do o2 phones....
Yea; only SBE will touch them.
trapper said:
Yea; only SBE will touch them.
Click to expand...
Click to collapse
Hi, Trapper, who are SBE? do you have their contact details?
Thanks
trapper said:
Yea; only SBE will touch them.
Click to expand...
Click to collapse
Not true. o2's XDA helpline will arrange repairs / cosmetic refurbs. SBE are only *i-mate* authorised service agents, no other Universal brands, and may not be able to get exec parts.
www.sbe-ltd.com
p.s they are useless.
Richard
fluffcat1 said:
trapper said:
Yea; only SBE will touch them.
Click to expand...
Click to collapse
Not true. o2's XDA helpline will arrange repairs / cosmetic refurbs. SBE are only *i-mate* authorised service agents, no other Universal brands, and may not be able to get exec parts.
www.sbe-ltd.com
p.s they are useless.
Richard
Click to expand...
Click to collapse
I contacted o2's repair centre and they said they don't do cosmetic refurbs.
Do you have any other avenues I can chase?
Thanks.
monster said:
I contacted o2's repair centre and they said they don't do cosmetic refurbs.
Do you have any other avenues I can chase?
Thanks.
Click to expand...
Click to collapse
They previously re-furbed my wallaby. But then I did work for them ( in the Arlington Centre in Leeds) at the time 8) .
What part(s) do you need? Are you happy fitting it yourself? I have everything but the base and hinge brackets.
Richard
fluffcat1 said:
monster said:
I contacted o2's repair centre and they said they don't do cosmetic refurbs.
Do you have any other avenues I can chase?
Thanks.
Click to expand...
Click to collapse
They previously re-furbed my wallaby. But then I did work for them ( in the Arlington Centre in Leeds) at the time 8) .
What part(s) do you need? Are you happy fitting it yourself? I have everything but the base and hinge brackets.
Richard
Click to expand...
Click to collapse
HI Richard, many thanks for your help. i have sent you a PM.
I have seem a dummy phone like the ones they use in the shops for sale on ebay. was thinking of getting an O2 one to replace my T-Mobile housing. from what i saw in the shop its the same housing just without any guts?
Hi,
I had my Orange M5000 fully refurbished just last week. Took a week to come back but the quality and service was excellent, only cost me £30.
Came back with protective lables on it etc, that were easily pulled off. Looks like brand new again.
(Tho in true form for my universals, the hinge is already clicking as bit)
Hi,
I had my Orange M5000 fully refurbished just last week. Took a week to come back but the quality and service was excellent, only cost me £30.
Came back with protective lables on it etc, that were easily pulled off. Looks like brand new again.
(Tho in true form for my universals, the hinge is already clicking as bit)
Hiya, Does anyone know of anywhere in the UK I can get my screen replaced or where I can get a new screen from? Sadly, theres a crack developed on mine and a load of dead pixels. cheers
Mine too. I haven't a clue how it happened. I sent it away for repair but the supplier said that there are no screens available... anywhere!
If you have any look, please post.
Cheers.
Hi both
If you have the xda exec go to your local o2 store and pay to send it away for a repair (if you have warranty this will be free!) and you might be lucky like me and some others and get a FREE replacement
You need to be the orginal owner of the xda exec though I think as I had to show proof of purchase even to send it away to get an estimate for the repair via o2.
With what oyu say about their not being any screens this might explain o2's stance saying they can't repair it within 7 days so you have been given a replacement instead :?:
Yeah, im with T-mobile. I think I heard that HTC will repair them for any except O2 who do it themselves which seems to tie in with what you are saying. I shall keep you posted.
Andy....did you meant warranty or insurance.... in the UK I have been quoted £115 plus vat i believe for a oem lcd.... problem is placing the actual order as you can see from my attatchment :evil: ...I have dealt with this chap ages ago and see that his atitude twards buisness has not changed :?
BR
I tried looking on ebay / web for replacement LCD screens etc and it was going to be about £160 with a 3rd party repairer and that would have invalidated the 2 year warranty you get with the o2 exec so I went into the o2 shop and admitted that I dropped the xda and paid them £17.50 to send it away for an estimate.
They wrote on the form cusotmer dropped it and screen broke and as I say they sent me a replacement wihtin 14 days of me taking the exec in.
Putting what I experienced and PinkySlayer's comemnts together I think this is because they have no screens to replace them with so if you have an exec bite the bullet pay the £17.50 to send it away and you might get lucky too :lol:
Note I didn;t have their insurance or anything other than my receipt to say I purchased it form o2 6 months earlier.
Thanks for all the comments.
O2 suggested either an O2 shop or the XDA Repair Centre and as the shops as a PITA to get to, I decided on the Repair Centre. My mistake. I'll take the advice here and get to a shop and see what occurs.
Cheers,
Ged.
here in austria you will be charged about €300 for rapair...
spend another €200 and you´ll get an new universal :roll:
cheers!
Replacement LCD
Give this very helpful gent a call His number is in the auction his name is Joe and he is honest.
http://cgi.ebay.co.uk/O2-XDA-EXECUT...936600QQcategoryZ3312QQtcZphotoQQcmdZViewItem
UPDATE
I eventually took my Exec to an O2 shop and they agreed to send it away for repair but explained that I would probably have to pay at least a couple of hundred. I then happened to speak to our O2 account manager and she said that if I had called her, she would have sent me a new replacement without question! Obviously, I rang the O2 shop and asked if I could have the unit back but no, I would have to wait 28 days before I could request it's return.
Earlier today, 27 days after dropping it off, I received a text to say it was ready for collection and guess what? It was a brand spanking new unit, replaced under warranty - no charges!
Cheers,
Ged.
replacement screen
This thread seems a little old but I think it's still relevant and in need of an update. I broke the screen on my vodafone v1640 for the second time, and found it difficult to locate anyone who sells screens. Here are my findings:
There seem to be two ebay sellers that have them - this one and this one.
Both seem to be priced right around $160US shipped.
Beware of ebay sellers that keyword-spam and try to sell you other kinds of LCDs. If you find it for less than $100, it's probably not the right one. A seller that seems to do this a lot is called easyworldwidetrading.
Once you actually find one, it's actually not that hard to replace the screen yourself. It took me 10 minutes - you just need the soft pry tools that ipod hackers use, and the "confidential service manual" from HTC. It can be found elsewhere on this board(but you can PM me if you can't find it).
http://www.pocketpctechs.com seems like a reputable joint, but they don't say they sell the screen by itself, only installed - if anyone's gonna break my stuff, it's gonna be me. I'm going to give them a call and see if I can pick one up from them, as they are "stumbling distance" from me.
About Qtek 9000 LCD screen, I found this on Ebay.fr
http://cgi.ebay.fr/LCD-For-MDA-Pro-...ZWD1VQQ_trksidZp1638.m118.l1247QQcmdZViewItem
http://cgi.ebay.fr/ACX526AKM-7-Ecra...ZWD1VQQ_trksidZp1638.m118.l1247QQcmdZViewItem
Comes from China...
Is anyone here familiar with how much I'll have to spend to get the screen repaired for me?
My screen finally cracked after someone knocked it out of my hand, my bumper wasn't sufficient for this kind of impact. The bottom half of the screen doesn't function.
Sent with Virtue
In India, it costs about Rs. 4500 = $75US.
rhishavphukan said:
In India, it costs about Rs. 4500 = $75US.
Click to expand...
Click to collapse
Where did you get yours repaired for $75?
Sent with Virtue
Ace42 said:
Where did you get yours repaired for $75?
Sent with Virtue
Click to expand...
Click to collapse
I saw your location was NY. So I just told you that in India its for Rs. 4500 which is more or less $75 if your convert the currency. But you should call up LG services for the exact prices.
Got mine fixed for $180 and thought it was a bargain others charged $250 btw I'm in australia
Sent from my Nexus 4 using xda premium
In California, $185 was the best price I was quoted. It was cheaper to buy a used one on Craigslist and sell the broken one for parts
Sent from my Nexus 4 using xda app-developers app
chrisrozon said:
In California, $185 was the best price I was quoted. It was cheaper to buy a used one on Craigslist and sell the broken one for parts
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
rhishavphukan said:
I saw your location was NY. So I just told you that in India its for Rs. 4500 which is more or less $75 if your convert the currency. But you should call up LG services for the exact prices.
Click to expand...
Click to collapse
Seems like it's cheaper to repair overseas than in the us. I don't have the money to spend 180 on screen repairs so close to the holidays. I think I'll sell this cracked one, then switch to my galaxy s1.
Sent with Virtue
I bought the screen (LCD + digitizer + frame) all in one piece on eBay for $128 and replaced it myself. If you haven't done it before, it might take you about 1.5 hours..
Sent from my Nexus 4 using xda app-developers app
megamacx said:
I bought the screen (LCD + digitizer + frame) all in one piece on eBay for $128 and replaced it myself. If you haven't done it before, it might take you about 1.5 hours..
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I don't think I'm skilled enough with hardware to pull this off. I would likely mess up. I was thinking about trading it in to tmobile and just using my S1 until I can save for Project ara from moto next year.
Whoa. That's expensive. 185 for the screen, that's insane
Sent from my Nexus 4 using xda app-developers app
rhishavphukan said:
Whoa. That's expensive. 185 for the screen, that's insane
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Doesn't make sense to spend nearly $200 on repairs for a problem that's affecting ~15% of my screen. I've been using my phone upside via rotation to overcome the dead zone.
However I cannot stand knowing a crack is on my phone, this is the first device I've allowed this to happen to ever.
Sent with Virtue
They are just trying to rip you off. Call up the LG service care helpline if you haven't already and ask em about the prices. Because these repair centers are usually authorized one and can quote anything. Happened with my HTC sensation. They charged me Rs. 11000 for the screen and when I confirmed with HTC they said its for 4000 about 2 years ago. So be sure about getting it repaired anywhere. Hope things work out for you. Sad to see another device on its death bed.
Sent from my Nexus 4 using xda app-developers app
Repairs/replacements in India
rhishavphukan said:
They are just trying to rip you off. Call up the LG service care helpline if you haven't already and ask em about the prices. Because these repair centers are usually authorized one and can quote anything. Happened with my HTC sensation. They charged me Rs. 11000 for the screen and when I confirmed with HTC they said its for 4000 about 2 years ago. So be sure about getting it repaired anywhere. Hope things work out for you. Sad to see another device on its death bed.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Hello Rishav,
I dropped my Nexus 4 yesterday...the display is now cracked and unresponsive to touch, so I cannot get past the screen unlock pattern. I read your post that it costs Rs. 4500 to get the screen/digitizer replaced in India.
I was wondering if you know where I could get it done in Pune. I see that your location is Gurgaon but any info you have / could provide would be appreciated. I searched on Google for Nexus 4 repairs in Pune but haven't come across anything useful.
Thanks in advance!
Rahul
Just contacted LG via live chat, and apparently it'll be between 100 and $180. I'm going with 180 because the frame, digitizer, and screen are all damaged. Sadly I don't have $180 right now(have to worry about tuition, transportation, bills, etc.). Think I'll just sell it on eBay or whatever.
TheKonMan said:
Hello Rishav,
I dropped my Nexus 4 yesterday...the display is now cracked and unresponsive to touch, so I cannot get past the screen unlock pattern. I read your post that it costs Rs. 4500 to get the screen/digitizer replaced in India.
I was wondering if you know where I could get it done in Pune. I see that your location is Gurgaon but any info you have / could provide would be appreciated. I searched on Google for Nexus 4 repairs in Pune but haven't come across anything useful.
Thanks in advance!
Rahul
Click to expand...
Click to collapse
Call on this number 1800 180 9999. It's LG service and they'll guide you where in Pune you can get it fixed
---------- Post added at 12:57 PM ---------- Previous post was at 12:54 PM ----------
Ace42 said:
Just contacted LG via live chat, and apparently it'll be between 100 and $180. I'm going with 180 because the frame, digitizer, and screen are all damaged. Sadly I don't have $180 right now(have to worry about tuition, transportation, bills, etc.). Think I'll just sell it on eBay or whatever.
Click to expand...
Click to collapse
Hmm. That's bad. Well, in India the screen, digitizer and the silver bezel around the screen is for the price mentioned above. I'd suggest you keep the Nex for a while and get it fixed after a few months. I mean it's your call.
rhishavphukan said:
Call on this number 1800 180 9999. It's LG service and they'll guide you where in Pune you can get it fixed
Click to expand...
Click to collapse
Thank you Rishav. Will try that LG number and see how it goes.
br,
Rahul Konwar
rhishavphukan said:
Hmm. That's bad. Well, in India the screen, digitizer and the silver bezel around the screen is for the price mentioned above. I'd suggest you keep the Nex for a while and get it fixed after a few months. I mean it's your call.
Click to expand...
Click to collapse
Think I need to take a trip to India LoL. Or, I could tell them I'm in the subcontinent of India, then say I recently moved to the us right after they fix it.
Sent with Virtue
same as my situation...
when i turned on the screen and is damn pissed me off around...
n what did i suspected is
-screen cracked, Digitizer damaged
-screen cracked, LCD + Digitizer damaged..
Send my S4 LTE,E960 n Galaxy Y to XDA (PS:send my bad English)
Hi I work in a phone repair shop in the uk. I don't recommend just changing the glass. It's nigh on impossible to do without damaging the digitizer. You need to change the glass/digi/lcd and frame complete. The part you need is about £85 on ebay so a shop is gonna do it between £120-£150. Anything over that is a bit pricey.
LG is repairing mine this week for 153.00
Symptom/Cause: Damaged housing need full Refurbishment (LCD, TW, Back glass, Cosmetics)
Repair Cost: $ 153.00