Hi I recently got a S110 since using it (very basic usage) I have encountered some problems can anyone help?
1.When I plug the mains charger into the S110 and it begins to charge the backlight does not work when I try to turn it on it does turn on as I can see the today screen very dimmly I then have (struggle) to go to the settings/backlight and tick and untick the check boxes there to bring the backlight on. I have to do this every time the charger is plugged in and I want the backlight on.
2. My Phone does not switch off even when I hold in the power button for 2 seconds as the manual says.
3. I am unable to start a new message or create a new contact from the today screen it makes the noise but the application does not open
4. When somebody phones me they hear it ringing in their ear for 20 rings and it only rings so that I may hear it for 8 rings
5. I am unable to use transcriber when writing text messages I write on the screen it beeps as though it has been recognised but does not write the printed text to the screen.
Please can anyone help
Problems Q110
Just received mine this am, generally happy with it although I will look at the problems you listed. I have discovered that it can't be turned off as well as you!
Will post more when I have had a chance to experiment.
S
@Duncan.M
the 2 second power hold to turn off the phone is an error in the manual.
holding the power button actually switchs the backlight off/on. which could help with your backlight issue.
can you actually use contacts and messaging at all? can you use the HW buttons to open either function? from your problems it sounds abit like not all the default software was installed the first time you turned your pda on.. well except for the ringling issue, i havent heard of that problem before.
SpeedN
@SppedN
My first question would then be. If I want to how do I switch my phone off if it is not holding the top right hw button for two seconds?
In response to your questions after taking two minutes to rtfm a soft reset fixed my inability to create a new txt message or new contact from the today screen & the issue with the backlight not working whilst connected to mains power
HOWEVER THE SOFT RESET HAS NOT FIXED.....
Problem 4 & Problem 5. (please see original thread subject)
@HeronLen OR Anyone else who has the CD Ver.A 06.2005
I would like to try a hard reset to see if that fixes the problems that still exist with my S110 except MY CD player on my PC will not read the CD that came with the phone would you be able to make a copy of your CD and if you have broadband upload it to an FTP/WEB SITE for me or if not even post a copy to me.
Heelo Duncan! I don't understand problem 4.
Do you mean, that when you make a phone call, your device rings x times, but the person you call's device actually rings y times?
I'd try a Hard reset to fix problem 4... it could be telco related delay possibly i guess. you dont actually need to have your pda attached to your pc to perform a hard reset. all the default software for you pda is stored on your pda in the extended rom. so a hardreset wipes the memory and begins a clean install.
for problem 5 can draw in notes with the transcriber? eg even simple straight lines? if transciber doesnt recognise your handwriting it can take a long time or even not display your writing.
oh and to turn the phone off you tap the reception icon in the middle of the start bar and turn on flight mode.
SpeedN
@helterskelter
Hi no I mean the other way around. When somebody calls me the phone rings in their ear 20 times yet it is only audible to me for 8 rings, which means that a) I have to have voicemail turned off otherwise voicemail picks it up after I have heard it ring only twice or b) with voicemail turned off I have to hope that the person calling is persistent (wait for a lot of rings in their ear) for me to get to the phone and pick it up.
I think it is a telco problem as speedn suggests that combined with slow software of the phone function of the S110.
Any suggestions are still welcome - How does everybody elses phone react?
@speedn
Problem 4. I know that I do not need to have my pda connected to my pc to do a hard reset though I would like to make a backup of my appointments etc onto pc before I do the hard reset this I cannot do without having a sd card (which I do not) or connection to my pc
Problem 5. I can draw in notes using transcriber but as theyre supposed to they stay in my handwriting (I think thats supposed to happen) The problem is that transcriber does not convert my handwriting into typed text. I have configured transcriber start>settings>input and it still doesnt work. I have also gone into word with transcriber as my preffered input method clicked on the letter shapes button selected the way that i write my letters and numbers and it still doesnt work, I write on the screen example, A (UP STROKE, DOWN STROKE, ACROSS STROKE) S110 BEEPS but the letter A is not typed on the screen it is stiil displayed in my handwriting. I really need to try a hard reset.
you can set your divert no answer to 30 seconds via your telco or in the settings>phone call forwarding section. and you can download activesync 3.8 from microsoft website. you can also backup appointments and contacts etc using permanent save in settings>system or xbackup to storage..just the appointments and contacts, a whole backu wont fit.
SpeedN
@speedn
Thanks for the flight mode answer.
We must be insync ourselves I was just reading about permanent save in the user manual. Ill try that
I ve also decided Im gonna go over to my mums house and put the cd in her laptop/share her cd drive and usinq wifi copy the entire contents of the cd onto my hard drive and try the install from hdd.
Ill let you know the results
Thanks for your help
Q110
I am not sure how I can contribute further, it would be good to get a fix for the off thing. I am not sure if many airlines will be happy with 'its off but not really' argument! Having interesting problems configuring gprs, why do MS make it so hard!
S
Re: Q110
heronlen said:
I am not sure how I can contribute further, it would be good to get a fix for the off thing. I am not sure if many airlines will be happy with 'its off but not really' argument! Having interesting problems configuring gprs, why do MS make it so hard!
S
Click to expand...
Click to collapse
actually funny you should mention that, i was flying interstate here the other day, and i noticed a new comment from the flight stewards. it was about devices that use flight mode...please make sure flight mode is on.
flight mode switchs off all the gsm radio its the same as switching off your mobile phone. mind you there was also a major Imate Jam advertising campaign throughout the whole airport, 2 metre tall Jams everywhere.
Speedn
I decided to see if I had any of the problems you listed. It turns out I had #5. I opened a note, selected Transcriber and tried to write something. It beeped like it recognized it but no text showed up. I then did the following:
1) reselected Transcriber as my input method
2) Selected Letter Shape Selector (didn't change anything here)
3) tapped OK
4) Selected each of the menu options at the bottom (just to see what they were)
5) After opening and closing each one, it started working
It seems there may be a software bug in this version of transcriber that causes it to not work unless a certain variable is initialized (by going to each, or one specific menu item first). FWIW, it worked form me.
@roblyman
no that didnt work for me.
Related
I bought a Qtek 9000 a couple days ago and I'm pleasently surprised. I heard all the bad stories about the MDA PRO, O2 Exec, ... so I kind of feared the worst. But I took a chance and bought it anyway and the Qtek doesn't seem to be as bad as the other versions.
It does ring when I get called and the ring isn't late. I didn't notice any difference with my previous phone. So that's positive, I didn't change the ringtone on the other hand, so I don't have a large mp3 as ringtone.
Second, it is stable. Haven't had a crash, hangup, program error. Nor does it crash when I receive a SMS. I have received about 10 SMS'es though, not alot i know. The device is pretty snappy, I never have to wait a few seconds when opening programs or changing the screen-rotation. Also when I bring it back from standby, I don't have to wait at all...
I did a soft reset after setting the regional settings and the phone has been on for allmost 5 days. No major RAM issues, although the free RAM is shrinking, stopping applications in the memory-settings does free up some RAM, but not all. When I first booted the device I had just over 30MB free, and it has slowly decreased to about 18-19MB. I haven't installed any extra programmes on it.
So I might consider a soft reset when it reaches 10MB or so. But my question is, is a soft reset bad? Because you can't really shut the device off, you can only put it in sleep/standby. So rebooting it like a normal pc isn't possible. Does a soft reset damange any programs, settings... that's my main question.
Also, what's the best way to keep the battery in top-condition. Charge it when it's at 20% when the device tells you to charge it. Or charge it when you can, because it doesn't matter when you charge...
And one last thing, MSN Messenger doesn't draw the conversation window that well... Sometimes the part of the screen where your received/sent messages are shown is really small (about 3 lines high) and there is a large whitespace under the field where you type your message.
Thanks a lot to the guys at this forum for providing me with the most reliable info about the device, so I knew what I was getting.
Emmerman
PS: I ordered a Brando Screen Protector Plus, any comments, things I should know before I put it on the screen?
This is a good post to read first: http://forum.xda-developers.com/viewtopic.php?t=32218&start=150
Here you will have an is\dea of what to expect between a QTEC and an O2 NEW ROM version have to offer.
Thanks for the link, but I wasn't really looking for a new ROM. As I'm quite new to the Universal, I prefer getting to know the device itself better, before I start doing the more 'professional' things. Besides, I don't have any major issues with the Qtek ROM at the moment.
I just wanted to know a little more about soft-resetting the device and how to charge your battery for best longterm performance. Because I find the manual quite minimalistic.
To soft reset: YOU RETAIN YOUR SETTINGS.
1) Just press the small pin hole found at the back of the Universal right beside the USB plug.
To hard reset: YOU LOOSE YOUR CURRENT SETTINGS. BACK TO FACTORY SETTINGS.
A) Method One
1) Go to Start.
2) Go to Programs.
3) Go to Clear Storage.
4) Type in the code: 1234
5) Press YES.
6) Wait for the automatic reset.
B) Method Two
1) Press and hold the two keys with this mark (-) at the same time found at the top most part of the keyboard.
2) While pressing these 2 keys, press the pin hole found at the back of the Universal for 1 second.
3) You will notice a reset and a blank screen will appear.
4) It will prompt you to either press X or 0.
5) Just choose which one you prefer.
emmerman said:
Does a soft reset damange any programs, settings... that's my main question.
Also, what's the best way to keep the battery in top-condition.
PS: I ordered a Brando Screen Protector Plus, any comments, things I should know before I put it on the screen?
Click to expand...
Click to collapse
1) No, a reset both hard and soft does not damage your Universal. A soft reset to clear out the memory is good to speed up things better.
2) The best way is to leave it charging for more than 16 hours the first time. Unplug and use it till it drops to around 15% then charge it fully again, this time it does not need the 16 hours. Just wait for the green light indicating a full charge. After following these first two, just keep it plug-in before going to sleep at night making sure you got a full charge for the next morning.
3) I don't know about Brando's screen protector but I used Proporta's screen protector which included a wipe cloth and a screen spreader. I've had my screen protector on before I started even charging and using my phone. Another tip is to use a small peice of tape to take off some dust or specs that might have stuck on the screen before applying the screen protector. Sometimes even with the wipe there are still dust residues. You can also use the tape to clean the side of the screen protector that is going to stick on the screen.
Isn't a soft reset similar to pushing the reset button on your desktop? So couldn't you loose cached data that is in the RAM, because it wasn't written to ROM yet?
emmerman said:
Isn't a soft reset similar to pushing the reset button on your desktop? So couldn't you loose cached data that is in the RAM, because it wasn't written to ROM yet?
Click to expand...
Click to collapse
I had never lost any data after a soft reset. It free up unused memory that was being kept by the system for faster processing. Plus WM5 has persistent memory now. May be that was the difference?
So in fact, you can't shutdown a Qtek? You can put it in standby modus, but the phone is still working then. And resetting it, is just rebooting it. So if you want to take out your SIM card, you have to take the battery out while it is actually running?
You actually can turn you device off, with a little help of some small programs, like PsShutXP for example.
Hmm, thanks for the info. I will look into that one, but at the moment I'm still very hesitant to install any third party applications on my 6-days old precious.
One other question, does the led blink orange when you receive a SMS. Because now it doesn't, it blinks green, like normal. But I seem to remember the first I got it, it blinked orange. Or am I confused.
@emmerman
You are right you can lose data. I have lost emails and other users have reported loss of WEP keys etc. But I have never had this problem with Symbian devices.
emmerman said:
One other question, does the led blink orange when you receive a SMS. Because now it doesn't, it blinks green, like normal. But I seem to remember the first I got it, it blinked orange. Or am I confused.
Click to expand...
Click to collapse
Can anyone answer this one.
Go to Start>Settings>Sound and Notifications>Notifications Tab>Choose the event you wish to correct.
The changes in any settings never occurred on mine nor any type of freezes. Something I am glad about.
What I did when I first turned on my device, off from the box or right after a hard reset, was to go through those settings and made sure they are all configured the way I want them to notify me. This is the only difference I could possibly think of why others have disappearing settings on notifications.
man! this 'cking device is doing my head in! I think it's the worst I had! my list of gripes are:
1) the 3g (umts) connection sucks balls! drops after about 5 minutes! ony way to fix it is a soft reset (see below)
2) if I do a soft reset, any sms or pushed email disappear!
3) after using some website forms, the pull out keyboard is on caps lock constantly meaning I have to soft reset (resulting in lost messages as above).
4) no matter what settings I use (backlight and power) the device is constantly powered on, even after specified time for backlight and power off.
I'm sure there's more but can't think of them at the moment!
anyone else getting the same trouble as me? if so, what did you do to fix it?
gibster said:
Don't know what build etc, but it works!
Click to expand...
Click to collapse
Sound like you need to look at what you have loaded closer. Do a hard reset and figure out what radio and Rom versions you have loaded. Then someone may be able to help you because your problems are not normal.
lol. sell it to me for $20. glad to take it off ya hands.
gibster said:
man! this 'cking device is doing my head in! I think it's the worst I had! my list of gripes are:
1) the 3g (umts) connection sucks balls! drops after about 5 minutes! ony way to fix it is a soft reset (see below)
2) if I do a soft reset, any sms or pushed email disappear!
3) after using some website forms, the pull out keyboard is on caps lock constantly meaning I have to soft reset (resulting in lost messages as above).
4) no matter what settings I use (backlight and power) the device is constantly powered on, even after specified time for backlight and power off.
I'm sure there's more but can't think of them at the moment!
anyone else getting the same trouble as me? if so, what did you do to fix it?
Click to expand...
Click to collapse
"Don't know what build etc but it works"
I beg to differ - it obviously dosen't work.
I would suggest calming down and doing some ligical trouble shooting. These issues are specific to you so it is obviously not the device (don't blame it). You have given no info on your setup so don't expect too much help.
Ditch any cooked rom you might be using and go back to std manufacturers rom. A hard reset fixes most things - then install only necessary apps, one by one and checking that things are still OK. Cooked roms are only for those who are good at/have the time to/inclination to, trouble shoot.
Caps lock is probably related to the way you use the Shift and Function keys. Experiment with double cliking those keys - it can be confusing but there is a logic to it. Experiment and you will work it out.
ok...
rom version: 1.18.255.3
rom date: 22/07/06
radio version: 1.03.03.10
protocol version: 32.34.7010.01h
It's completely standard (didn't have the balls to try upgrading the rom). I've hard resetted a billion times. experimented with no apps installed and still the same kind of things happen.
apps i usually install are:
skype
spb backup
spb insight
tom tom 6
pieplus
lingvosoft japanese dictionary
lingvosoft japanese phrasebook
So not alot installed (and all on sd card, so plenty of room on the device).
Hope this gives some clues!!
Cheers guys
gibster said:
man! this 'cking device is doing my head in! I think it's the worst I had! my list of gripes are:
1) the 3g (umts) connection sucks balls! drops after about 5 minutes! ony way to fix it is a soft reset (see below)
2) if I do a soft reset, any sms or pushed email disappear!
3) after using some website forms, the pull out keyboard is on caps lock constantly meaning I have to soft reset (resulting in lost messages as above).
4) no matter what settings I use (backlight and power) the device is constantly powered on, even after specified time for backlight and power off.
I'm sure there's more but can't think of them at the moment!
anyone else getting the same trouble as me? if so, what did you do to fix it?
Click to expand...
Click to collapse
I'm making some assumptions...
1) This could be your area, but might be worth looking at your Radio ROM?
2) Don't use the reset button at the bottom of your device. Hermes uses some caching and if you hit the reset button it doesn't get time to flush. What you need to do is hold the power button on the side for awhile until it asks if you are sure you want to completely turn off your device, which of course you do. Once it's powered off (it takes a little while sometimes while it saves everything) you can press the button if you like then power on again.
3) On the slide out keyboard, hit the round circle button on the very button left of the keyboard, then press the caps button above it.
4) Do you mean the screen is lit up (the backlight) all the time? Or that the backlight goes out but you can still faintly see the today screen? The Hermes is always meant to be on, just like any other phone, or how else would you be able to get a call?
Hi, I would really appreciate anyones help with this. My brother went on holiday and left me his 02 XDA Mini S (I found out here its also called a Wizard?), and I had no problems using it for about 3 days - was just testing the various features.
I found my brothers contacts - and since its now a hand me down so I wanted to remove all these etc - I asked my brother what to do and he said do a Hard Reset. I found out in the Manual how to do it - I press the Communication Button and the voice command button and use the reset and nothing happened. I asked my brother and he said use the communication and voice button and then turn it on, that sometimes works - and it did. The screen showed:
Press Send to restore factory default...
I pressed the send button and it said it formatted. I was happy, it turned on, I did the set up - everything was working. Then at the end of the day I turned it off and in the morning I turned it on - all the screen shows now is the screen which first comes on - 02 with and underwater bubbles thing, and four lines -
IPL 2.21.0001
SPL 2.21.0001
GSM 02.07.10
OS 2.21.4.1
in red.
It won't go to the next screen - which I think says windows mobile. It just stays at the first screen when I turn it on - and has these four lines
Can anyone help me please? My brother will be back from holiday soon and he will be very upset with me if he finds I ruined his phone
please please please help me - i'm not as good with technology as you guys
Jocelyn
Try and get into bootloader mode by holding down the camera button and soft resetting your device. From bootloader mode you can flash back to the factory rom that was on the phone or wizard love.
Hi
I found how to go into Bootloader mode - my phone now shows three colours. But I'm not sure how to do the rest you mentioned. Could you explain how I should do it step by step please? Sorry!
Jocelyn
He means that you download the orginal rom from your provider and flash it back onto the phone.
Ok
I have made no progress
Here's what I did (please don't laugh - I'm new at all this)
1. I downloaded the active sync software from microsoft, and also downloaded a file i searched through on the forum mentioned by peter, called Wizard Love.
2. I pressed the camera button and soft rest the wizard to go into boot mode
3. I ran active sync - it said no connection.I connected the Wizard and searched - it said that no device was found (but the computer made a sound like it always makes when USB is plugged in). Also on the phone, it showed the word USB at the bottom left of the screen.
4. I extracted the wizard love and double clicked on the file newromupdateutility_wizard_noid.exe
5. When I got to the screen about existing software on the phone it was blank in that section, but it had the option to use the new one, so I proceeded.
6. The Wizard screen switched to a bar and completed 100% within about 5 minutes. Same thing on the computer screen.
7. It shows congratulations - etc.
8. I clossed everything and shut off the computer. Disconnected the wizard and there was a picture like some love cartoon characters - and thats all.it just stayed at that screen for a long time. Finally i thot maybe i should turn it off, but the power button does not work.
9. I used the stylus and did it a soft reset - the phone still froze at the start, with a wizard love cartoon - but the 4 lines i mentioned in my first post were different - it showed different numbers. But it still stuck there.
10. I thought maybe the wizard love is not compatible with my phone? So I went to the 02 XDA mini site, and downloaded the software from there - Xda_Minis_Upgrade_v2.21.4.101. I redid the whole thing, this time with this software.
11. At the end I saw Congratulations! again, but this time the screen had gone back to 02 - and the numbers went back to what was in my original posting. But still the phone does not start - its just stuck at that 02 screen with the 4 red lines.
12. Somone help me please!!! Have I made it worse???
Jocelyn
The Love ROM should work on your phone since it it does not have IPL/SPL (AFAIKnow). However, it seems that the phone itself already have a bit of problem itself. Using the "Xda_Minis_Upgrade_v2.21.4.101" to flash the phone in bootloader mode is the wise thing to do. Probably you'll need to hardreset it again (i.e. what you've done in the very first post).
As far as I can see, you've did nothing wrong on your first post. It seems to be the phone problem. ANYWAY, you may want to note the little issues. Example, do not have the miniSD card in the phone when doing all the stuff said above.. and possible, remove the SIM as well.
Also, sometimes, it takes ages for it to boot up. I'm not sure how long you've waited, but I would say.. give it a good 5 mins to do its bootup to confirm it hanged.
Sorry
I should have mentioned - in both cases when I ran the utility, once I waited at the splash screen for more than 10 minutes and nothing happened, i just tried to do a hard reset. In both cases the words came up, press send to do a reset etc...
but when I press the left (green phone) button (i think that is the send button?) it says format failed everytime.
I searched at some other thread and followed what Zabardast_1 says about flashing and I tried that, it does not work. Is there any other option? Oh i also tried it another time, this time disabling Anti Virus first - but still no luck
Jocelyn
Hmm.. I'm sorry to tell you. Since you have a 'Format fail', you 'officially' have a bricked device. That has something to do with the hardware.. or stuff that doesnt have any thing to do with your flashing.. probably CID unlocking may cause this problem.
ANYWAY, it seems that your only choice is to get it to somewhere to have it fixed. probably you want to make it as official (i.e. use the O2 ROM) before taking it to O2 to have it fixed.
Thanks for reading.
I'm currently using WM6.1 on the phone, and loving everything about it.
Since day 1, I've used a phone lock code, along with PIN1 code.
When unlocking the phone for after say an hours inactivity, the keypad will show, then the screen will go blank only showing the top bar of the phone.
Any press of buttons and screen will just make a beeping sound, and so far nothing I've done will restore the keypad to unlock the phone.
Is there anything wrong with the ROM i have, and is there anyone who can suggest how to correct this?
Please remember, the top bar still shows, and a reset allows the phone to work as normal (once logging back into it of course).
Thank you,
Hi guys,
Sorry to bring this back up, but this problem is still going on.
Not sure how to resolve it, so hoping someone would know how to solve this.
Thanks,
Posted twice for some reason.
Maybe is a sw failure,(50%) try to reflash with this fw: RUU_Hermes_CINGULAR_WWE_3625023_6275_1540700_108_UOOS_SVN05_Ship.exe
if your hermes its from att/cingular. after flash open and close the tap of hermes, if the blank screen continues or return this, the failure is hw (the flex component broken,bus, pcb) in this case you need to buy the spare part or send to sat.
good luck
other possible solution
http://forum.xda-developers.com/showthread.php?t=321163
Hi there,
Its not white screening, or anything else, I think the next time it does this, I'm going to have to take a picture, to make sure it can be understood clearly.
Basically, when bringing the phone out of standby (from pressing off/on button) and attempting to enter my pin into the phone the phone will allow me usually to press at least one number of my pin, and then it'll black screen, where the start bar still displays, but no response.
The handset isn't problematic when being opened for use, or anything else, its just annoying to have to reset to load the phone back up again.
I hope this helps?
Further to the above, here is what i've been talking about...
Happened last night, typically as I was bored, and had to wait till morning to take the photo...
Still no movement on this post...
Would it be suggestable to upgrade the install of WM?
If it is, how easy (will read guides beforehand) is it to do (reasonably, hard etc).
Just this is now my only phone, so don't fancy my chances bricking it.
Thanks!
Sorry to be posting yet again, but this has now happened 3 times a in row since last night. I wouldn't mind knowing if a rom fix would sort this, and if so whats the best rom to go for...
Just keen to get this sorted now...
Thanks.
If it helps, I've nothing running when this happens. The exception of last night, where I was using Audio Manager when walking home, and had to soft reset once in the door.
Hi
I am almost certain you have a software fault here and need to reload a new ROM - take your pick - my preference is schnaps - it isnt that hard to do and should solve your problem
Just go to the Windows upgrading section on here and follow the process - you will be happy
John
hi commuity!,
since a few days i have been having this problem where thought i dont touch the screen or the slide or even for the matter when the onscreen touch keyboard is not active, where ever there is a text field .... an unstoppable number of oooooooooooooooo keep appearing and keep going on though i press back space.
when i switch on my phone it automatically goes to phone dial mode and starts over again .
but the interesting thing is that this does not happen when am in a non text place like the file explorer or any other program....
the only work around i found for this is hold the windows key till the menu pop ups and then the ooooooooooooo stop and i can navigate my phone.
again when its released the oooooooooo continue again and some times there is a gap...meaning it starts randomly...a span of upto 5 min for the trigger...
i am totally paralyzedly... i cant enter contacts nor make calls or anything... i tried soft reset,hard reset and even flashed 6.1 and 6.5 in vain
i would really appreciate if someone could help me
Maybe that's hardware keyboard bug? Try to clean it near the "O" letter