Messaging shows 10 deleted messages, but folder is empty - JAM, MDA Compact, S100 General

In the Messaging app, the "Deleted Items" folder of my Text Messages has (10) after its name in the Show menu to indicate that there are 10 unread items in the folder. When I open the folder, there are no messages there, although at the bottom of the screen it sais " Text Messages 0 Items, 10 Unread". Whatever I try, I cannot clear that and make that 0 Items, 0 Unread, like it should show, since the folder is empty.
I tried the tools-> Empty Deleted Items option, but the problem remains. Does anyone know how to get rid of the message that there are 10 unread messages in th folder, although it is actually empty?
Thanks.

Do you use Sprite Backup? Sometimes a restore can cause that to happen. They have a utility that worked for me:
http://spritesoftware.crmdesk.com/a...il.zip&search=Search&area=0&criteria=0&sort=0

Thanks the link you suggested worked, the count is now 0 like it should be. It even worked too good, it also erased my email and mms accounts, which I now cannot get to work again... Well, just have to install them again I guess, at least that annoying faulty sms count is gone now.

Glad it worked. The included .txt file does say that it will wipe everything clean and to be sure you're backed up with whatever's needed.
Hope you're back up and running.

Yeah, I read the .txt file. The app itself showed what items would be deleted, but never mentioned that it would delete all the mail settings and accounts as well. As it turns out, I couldn't get my MMS composer to work after I ran the program, so I hard reset the device and runned my backup on it. Now my MMS composer is back, my mail accounts and settings are back, but the annoying corrupt sms count is back as well off course. I plan to hard reset and reinstall all my apps manually anyway, since I am having more trouble at the farm, so I will then as a side benefit also be rid of the corrupt sms counts. But thanks anyway for your help.

Koksie said:
Yeah, I read the .txt file. The app itself showed what items would be deleted, but never mentioned that it would delete all the mail settings and accounts as well. As it turns out, I couldn't get my MMS composer to work after I ran the program, so I hard reset the device and runned my backup on it. Now my MMS composer is back, my mail accounts and settings are back, but the annoying corrupt sms count is back as well off course. I plan to hard reset and reinstall all my apps manually anyway, since I am having more trouble at the farm, so I will then as a side benefit also be rid of the corrupt sms counts. But thanks anyway for your help.
Click to expand...
Click to collapse
I have the same problem after apply the patch of the Sprite. I make a hard reset but when I restaure again I disable 2 directory UAContents and folder of MMS. Now it works perfectly

That sounds as the thing I have been looking for. How did you disable the folders in your restore? When I restore, I cannot disable any folders, Sprite just puts back all my apps, folders, settings etc. Can you tell me how exactly did you leave out those folders? Should I do this when making a back up ( thereby losing the folders after the hard reset) or when restoring ( can you show me how to leave them out when restoring?). Can you tell me where the folders are located on my Compact?

It's necessary to exit of elementary mode. You can find it in Option. I don't arrive to understand in English, look here and here

Ok, thanks! I did the restore from my desktop PC, but I see that from my SD card I can choose to leave some folders out of the restore. Thanks for your help!

After applying the patch, when MMS composer dissapeares, you can install it again from Extended ROM. For me it was OK.
P/S/ To make ExtROM visible run LoadVDisc program from Windows folder

Related

Interesting Messaging Problem

Firstly, I did a search and this issue was briefly touched on, but no resolve was given. I receive a new text message, I go into my inbox it says 0 items 1 new. This has been going on for a week. Now I have missed 11 text messages. My inbox and today screen say 0 items 11new. Any way to find these messages and to repair so this does not continue?
Thanks
Help I can't retrieve my text messages... now there is 13.
nerdgurl, kindly send a list of all 3rd party programs installed.
Here is the list:
Total Commander, Sygic Mobile Contacts, Pocket Max PhoneAlarm,
AE Button Plus, SetAsRingTone, ME PhonePlus, SPB PocketPlus, Sprite Backup.
It was working fine until last week, when I did a full restore, but I do have the newest Sprite Backup so there should have been no conflicts, but I don't know.
Is there any way to retreive them with another messaging software?
Thank you so much, I'm getting desperate
Are you going to the correct inbox? There are several inboxes: MMS, Outlook E-Mail, SMS...
Restoring backups screws up inboxes. Sprite's the closest thing to a proper backup app but still not perfect.
Yes, I'm going to the correct inbox, as for Sprite perhaps I am unable to save my old messages but I can't even receive new ones. If I knew how to do a screen capture, I would post a picture of this bizzare behavior.
jdee246 said:
Restoring backups screws up inboxes. Sprite's the closest thing to a proper backup app but still not perfect.
Click to expand...
Click to collapse
Nah, I would suggest SPb Clone, lotsa issues with Sprite :>
Is there any remedy for this, to retrieve my older messages or to stop this from occuring with new incoming messages?
Nerdgurl said:
Is there any remedt for this, to retrieve my older messages or to stop this from occuring with new incoming messages?
Click to expand...
Click to collapse
There is a tool to backup messages. I have not yet tried it myself. I'm just going to post a link to it since after install you need to put in a code at their website in order for software to be able to run. Hope it helps.
http://pdafresh.freeweb.hu/communications/sms/app_smsbackup.htm (Backs up only messages)
Developer site: http://www.zedsoft.net/smsbackup/
http://pdafresh.freeweb.hu/communications/sms/app_allexport.htm (Exports messages AND Outlook data)
UPDATE: Export function works fine. Restore will test after a HR. Backup worx.
Developer site: http://www.zedsoft.net/allexport/
Hope it worx 4 u
OH I messed it up good! It says Message Backup successfull (0 Messages), then I tried to restore the messages and it would state: Message restore successfull (0 Messages). What have I done?
Nerdgurl,
Your sms database seems to be corrupt. Use the attached tool to delete all mail/sms databases. Dont forget to backup since it destroys all SMS, mail & account info. I had a similar prob & resolved.
Cheers...
You can try the soft from Jeyo to see, if it can salvage your messages. But when all is said and done, you will HAVE to do a hard reset, to get things running again. With a bit of luck you can reinstall everything but the messages, otherwise a full reinstall is needed.
Also, you may wanna try visiting www.Sunnysoft.cz for Backup Manager. A very nice alternative to Sprite, which has way too many unsolved bugs. I fully agree with dmmh on that...

Help! SMS can't be deleted or moved from Inbox!

Forumers,
I can't delete or move to archieve the sms at Inbox. I tried soft reset but it wont disappear. Tried to send it so it will go to Sent Items but still wont budge. The receipient of the undeleted sms receives nothing!
Please, help. It is annoying.
If you post to the forum, maybe you should articulate a bit more on what the problem truly is. What you wrote makes absolutely no sense (at least to me anyway).
Please describe the problem in a bit more detail.
This has almost no information:
"I can't delete or move to archieve the sms at Inbox."
If you post to the forum, maybe you should articulate a bit more on what the problem truly is. What you wrote makes absolutely no sense (at least to me anyway).
Please describe the problem in a bit more detail.
This has almost no information:
"I can't delete or move to archieve the sms at Inbox."
ppc4 said:
If you post to the forum, maybe you should articulate a bit more on what the problem truly is. What you wrote makes absolutely no sense (at least to me anyway).
Please describe the problem in a bit more detail.
This has almost no information:
"I can't delete or move to archieve the sms at Inbox."
Click to expand...
Click to collapse
Sorry for that ppc4,
I forgot to tell you that our country (Philippines) is a "Text Messaging Country" where most people communicate by Text instead of a call (Speak by phone). Text Messaging is technically called the "Short Messages" or SMS for brevity. While "Multimedia Messages" are called MMS for brevity.
Now here we go with the problem:
Text Messages (SMS for brevity) are automatically saved at the folder called Inbox of a Program called Messaging (with an envelpe logo). You can delete these SMS or saved them in the archieve folder. The problem is that i can not delete those SMS. I can't even move them to another folder which is, normally, not a problem.
We usually delete the SMS when it takes too much space in the memory or folder. In my case, i don't delete but move the SMS in the archieve folder for future reference.
Now, how can i delete them? Resgistry Tweak or something?
Please help.
PS. I hope these clears the doubts. If it does not, then i can't help it anymore.
hey emil:
I've experienced this before I think it happens when the messaging database is corrupted or something to that effect. Only happened once and I haven't been able to replicate it.
Try smsbackup v1.2 it's freeware and can backup messages to your storage card. then do the hard reset and fresh install. I know it's kinda brute force but I'm sure this will clear it up.
Thanks for the clarification on the problem.
I agree that the mail db's have become corrupt. Follow the suggestion of backing up all the sms messages but before you do a hard reset, try this little attached program first to clean up the mail databases. Sprite software originally wrote it to clean up a problem where the deleted items folder showed a count of messages but there was nothing there to even delete. It should take care of your problem without having to do a hard reset and reinstall. Just make sure you save all those messages first.
ppc4,
Thank you for this reply.
I will try tommorow and post the result for everyone to know.
More power man.
I've used it before. Be forewarned that any accounts that you have created on your ppc will be deleted. After the program is run, only the default email accounts will remain intact (ie. sms, mms, outlook). Any pop or exchange accounts that you created will go away and will have to be recreated.
It's a whole lot easier than doing a hard reset though!
ppc4 said:
I've used it before. Be forewarned that any accounts that you have created on your ppc will be deleted. After the program is run, only the default email accounts will remain intact (ie. sms, mms, outlook). Any pop or exchange accounts that you created will go away and will have to be recreated.
It's a whole lot easier than doing a hard reset though!
Click to expand...
Click to collapse
Your warning was noted when cleaning. Thanks.
But the problem is when i tried to "restore" the Text Messages from "backup" through Sprite Backup, all Text Messages that were restored are corrupted (they can't be read anymore). Have you encounterred the same problem?
Your prompt reply is highly appreciated.
Haven't seen that problem but I don't keep sms messages. I know the mail db's on the ppc get messed up from time to time and I've learned to not really trust them when it comes to saving actual messgaes.
Did you try that smsbackup instead of Sprite to try and get the messages saved off somewhere? You may also want to try looking for a program that can read the databases on the ppc to see if they can parse the messages out again.

Messages in inbox messaging invisible

The notification said I had new sms's.
The inbox status line says: Text Messages 0 items, 3 Unread.
Anybody some smart ideas?
mambaum said:
The notification said I had new sms's.
The inbox status line says: Text Messages 0 items, 3 Unread.
Anybody some smart ideas?
Click to expand...
Click to collapse
Had the same problem, Like it or not, it was caused by Spritebackup (and other backup programs do the same thing). Are you using some backup software on your device? If so that might be the cause. These programs have trouble with the databases (when restoring / patching the backup data into the database during a restore) and sometimes (or even pretty often) screw up the databases. There is a "CleanMail.exe" tool available from Sprite backup. I'll attach it to this post but you should go to their website to read about it if you are inclined to use it. It will wipe all the mail databases completely. Do a backup before using it, just in case the backup programs were not the cause of the problem.
If the problem persists there is no way around a hard reset. Had at one time lost my SMS folder altogether and couldn't get the registry fixed, so hardreset it was for me. Luckily I keep my daily backup files for 21 days, so I found a older backup with the reg intact.
Hope it helps.
CleanMail removed MMS
Hello
I tried the CleanMail util.
After running CleanMail util, I can send an MMS to myself,
but if try to receive it, it only contains an SMS...the picture is gone.
After syncing with outlook, only have 2 message boxes:
-mail
-sms
These two seam to work, now....I can receive sms'es again.
The mms box has disappeared.
Another solution
Another solution is posted here
http://forum.xda-developers.com/viewtopic.php?p=278434#278434

SMS msgs getting wiped after SOFT reset

Only recently got my T-Mobile branded Vario direct from them brand new and I've noticed that after I perform a soft reset all my messages, regardless of whether they have been read or not, get wiped.
I've checked Deleted Items, Drafts, Inbox, Outbox and Sent Items folders and they are all empty! I can absolutely assure you that I did not delete any of the messages myself.
Thinking that I might of had some conflict with another piece of sofware I had installed I decided to perform a hard reset and get everything set back to T-Mobile factory defaults. After all the Extended-Rom branding stuff got installed I decided to leave the phone exactly as it was, no tweaking of any settings, no installing any extra apps, no active-syncing, no nothing - a fresh factory reset!
Then, I sent another text message to the Vario. It arrived and after I read it and confirmed that it was indeed in the Text Message Inbox folder I quit out of the message app and perform a soft reset. Guess what happened after it restarted? Yep, the text message has miraculously disappeared
Anybody else seen this happen?
Anyone care to comment? Please reply even if your text msgs DON'T get wiped as I'd like to find out whether it's normal or not.
not got a T-mobile ROM, i'm using the O2 one (and now the updated version) and have never lost text messages from a soft reset (only a hard reset)
Sry i cant help further
just started happening to me and i been using the 2.17 rom.. i noticed this yesterday it deleted like 5 msgs but i got my other ones there so i was like WTFD?
I've just had this on a Universal (Orange M5000) with the latest Orange ROMs.
Prior to this, I suddenly had days and days of delivery notifications come flooding in, although this may have been an issue with either Orange or another network provider.
hi for me its not the txt messages but all new files that is created on the sd card gets deleted an all deleted files reappears after a soft reset
m really bugged
if ne 1 knows whats the problem pls help me
thanks
Loosing SMs messages.
If you have received a SMS message and soft reset before closing POutlook then I have found that you do loose the message.
By closing, I mean really closing it - not just pucsing the X button.
Likewise if you have deleted a message or moved it then the message(s) come back.
It seems to be that POutlook doesn't commit the changes to it's database until you close the app - or switch accounts.
Charlie Grillo
That certainly seems to be the case with me, I was having trouble syncing with activesync, just dying each time I tried so in the end I hit the soft reset, I'm fairly certain that I still had outlook running at that point.
Actually, thinking about it, there were two batches of sms msgs, and I did end task on outlook after the first, so I can maybe understand that the second lot could be lost, but not the first?
Is there any way of validating the system databases?
The problem that I was having, disappearing SMS msgs, seems to have gone away and everything is still intact now even after multiple soft resets.
In case anyone else gets this strange behaviour, I can indeed confirm that POutlook.exe was indeed closed as I had also double checked the running programs list * to ensure no other processes were open that could conflict.
( * Start -> Settings -> System -> Memory ->Running Programs )
bbut also make sure tmail.exe is closed to.. get memmaid ull be suprised at all whats running.. the best thing to do is to use SmartSKey and make that close ur txt message app completelty!
poutlook.exe tmail.exe and sMSNserver.exe/pMSNserver.exe ...if these are open chances are ur sms/mms may be wiped after a soft-reset i make sure to sync my phone to pc and use jeyo outlook companion b4 a soft-reset

Phantom SMS inbox messages

This might be a bit long winded so my apologies in advance.
My XDA11 dumped itself and did a hard reset a couple of days back.
Luckily I had an oldish backup.stg file and was able to restore virtually everything to it's prior, if a bit old, state by restore via active sync.
However I discovered that my SMS and e-mail inboxes were full of messages which were niether readable or deletable.
Interestingly none of them have the envelope icon beside them.
Tapping a message produces a screen activity as if opening the message but nothing appears.
Similarly, tapping and attempting to delete a message results in nothing happening.
However any new SMS messages and e-mails react as usual.
I was able to remove all the 'ghost' messages for my e-mails by deleting all the accounts and then reinstating them however it appears this can't be done for the SMS account.
Through file explorer I deleted all the .mpb files in the /windows/messaging folder. This did not remove the ghosts either.
I have spoken unsuccesfully with O2 who merely think I should hard reset again and then reinstall everything from the ground up. This seems a bit screwy as there has to be folder/file in which these headers are held. They were also apparently unaware that activesync to a hard reset XDA requires I establish a new partnership which wont allow access to the old data (OK I can get round that but that's not the point....)
So has anyone else had this problem and sorted it I wonder?
I can live with these headers but it would be nice to lose them.
Thanks
Slim

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