Database Users

cannot receive any new SMS

hi all
i just found out that i cannot receivce any sms anymore.
this is really hard to notice if you don't KNOW that someone is sending you an sms . so i can't tell till when it did work, and when it stopped working.
anyone got the same problem before? this happened to me the second time now, and the only solution (for me) was to HARD reset the device (which is no real fun ).
any ideas?
regards ize|man

Have you, after doing a ROM install, carried out a Sprite Backup Restore?
If so, that's your problem.
Don't ask me why (just do a search on this forum for more users examples), but when you restore the SMS/Email folders as part of a Sprite Backup restore, it corrupts the sms so that notifications are not shown, and the messages are not listed/stored.
In effect, invisible sms.
So far, I've not heard a single response to any user from the peeps at Sprite about this, even though this is a common and widely known problem now. But to be fair, i don't wish to be too harsh, as I find it a life saving application. How I got round it was to run the restore option on the phone NOT the PC (as this is the only way you can do a SELECTIVE restore of items), and unticked anything relating to sms/emails.
Then I found I had a decent restored phone (albeit minus any emails/sms), but with SMS working properly.
Let me know if this might be the case with you...

@shadamere
i'm afraid you're damn right i did use sprite backup - and i did (of course) restore my sms folder and me inbox folder.
i thought about that possibility as well - but wasn't sure of course. now that you're telling me it's sprite backup i can search for that in the forum.
and, i agree with you too: it is a very important app for me as well because i like playing around with a lot of programs ans roms ect....
thanks a lot for the help
bzw: maybe this could help: i just read about a sprite backup 3.0 (though no info on the homepage so far)
regards ize|man

had the same problem...
I had the same problem; ended up having to flash the damn thing and re-install all of my applications.
I DO use Sprite Backup, but I have no idea if I had done a restore or not and whether that terminated the capability.

HELP AND ADVICE TO BOTH OF YOU THEN...
If you haven't done too much to your phone since the problem, do a HARD RESET, and then re-install Sprite Backup (the APPLICATION, not the data), onto your XDA.
Then, connect to your PC, and run the PC Service (needed for a restore if you saved the file to PC).
Now run the Sprite Backup program, ON YOUR DEVICE - this is important!
Choose the data file you have, that you wish to restore from, BUT, then go through the various options where you can tick or untick what you want to restore.
UNtick anything relating to the Email and SMS folders etc, and then start the restore process.
This SHOULD (if done properly), leave you with an XDA with all your apps, videos, photos etc etc on, and able to receive SMS messages as normal.
The only downside is that you will have lost any stored sms etc that you might have had.
But it's MUCH more preferable to an XDA with NONE of your data on at all.
Hope this advice is useful to you, and doesn't arrive too late!

Or alternatively download CleanMail from their website and run it, this requires a soft reset but cleans up the mail/sms system and it will work again.
It also deletes all existing mails.

i also had the same problem with spirate & what i do is restore without sms message & e-mail but i use spstudio to back them up, so after restoring with spirate i use sp studio & retrieve my sms's :evil: long way but something stupid in the sms db wich i think it is due to the constant changing of the db headers that doesn't allow u to retrieve message with db u need a program that talks to the inbox only & not the db

I had this exact same problem!! I never received any SMS messages telling me that I had voicemail and I had about 10 messages and people pissed off because I never called them back! I used the tool on the Sprite website and POOF all the problems went away. I lost all of my prior messages, but not receiving SMS's was worse :shock: !
- Cheers

It's a SWINE to find on the Sprite website, so here's the direct link to CleanMail for any that need it...
http://www.spritesoftware.com/downloads/CleanMail.zip

Shadamehr said:
It's a SWINE to find on the Sprite website, so here's the direct link to CleanMail for any that need it...
http://www.spritesoftware.com/downloads/CleanMail.zip
Click to expand...
Click to collapse
WOW!
This is the first I've heard of this CleanMail program thanks for the link. 8)

OK, Sprite Backup 3.0 Pre-Release now restores SMS/POP/IMAP correctly.
http://www.spritesoftware.com/forum/viewtopic.php?t=971
We'll be making it the official release, depending on customer feedback obviously (its a release candidate).
Any existing backup files will need to be restored with email deselected. From then on Sprite Backup 3.0 will backup/restore email/SMS services correctly.
..Chuck..

Messaging shows 10 deleted messages, but folder is empty

In the Messaging app, the "Deleted Items" folder of my Text Messages has (10) after its name in the Show menu to indicate that there are 10 unread items in the folder. When I open the folder, there are no messages there, although at the bottom of the screen it sais " Text Messages 0 Items, 10 Unread". Whatever I try, I cannot clear that and make that 0 Items, 0 Unread, like it should show, since the folder is empty.
I tried the tools-> Empty Deleted Items option, but the problem remains. Does anyone know how to get rid of the message that there are 10 unread messages in th folder, although it is actually empty?
Thanks.

Do you use Sprite Backup? Sometimes a restore can cause that to happen. They have a utility that worked for me:
http://spritesoftware.crmdesk.com/a...il.zip&search=Search&area=0&criteria=0&sort=0

Thanks the link you suggested worked, the count is now 0 like it should be. It even worked too good, it also erased my email and mms accounts, which I now cannot get to work again... Well, just have to install them again I guess, at least that annoying faulty sms count is gone now.

Glad it worked. The included .txt file does say that it will wipe everything clean and to be sure you're backed up with whatever's needed.
Hope you're back up and running.

Yeah, I read the .txt file. The app itself showed what items would be deleted, but never mentioned that it would delete all the mail settings and accounts as well. As it turns out, I couldn't get my MMS composer to work after I ran the program, so I hard reset the device and runned my backup on it. Now my MMS composer is back, my mail accounts and settings are back, but the annoying corrupt sms count is back as well off course. I plan to hard reset and reinstall all my apps manually anyway, since I am having more trouble at the farm, so I will then as a side benefit also be rid of the corrupt sms counts. But thanks anyway for your help.

Koksie said:
Yeah, I read the .txt file. The app itself showed what items would be deleted, but never mentioned that it would delete all the mail settings and accounts as well. As it turns out, I couldn't get my MMS composer to work after I ran the program, so I hard reset the device and runned my backup on it. Now my MMS composer is back, my mail accounts and settings are back, but the annoying corrupt sms count is back as well off course. I plan to hard reset and reinstall all my apps manually anyway, since I am having more trouble at the farm, so I will then as a side benefit also be rid of the corrupt sms counts. But thanks anyway for your help.
Click to expand...
Click to collapse
I have the same problem after apply the patch of the Sprite. I make a hard reset but when I restaure again I disable 2 directory UAContents and folder of MMS. Now it works perfectly

That sounds as the thing I have been looking for. How did you disable the folders in your restore? When I restore, I cannot disable any folders, Sprite just puts back all my apps, folders, settings etc. Can you tell me how exactly did you leave out those folders? Should I do this when making a back up ( thereby losing the folders after the hard reset) or when restoring ( can you show me how to leave them out when restoring?). Can you tell me where the folders are located on my Compact?

It's necessary to exit of elementary mode. You can find it in Option. I don't arrive to understand in English, look here and here

Ok, thanks! I did the restore from my desktop PC, but I see that from my SD card I can choose to leave some folders out of the restore. Thanks for your help!

After applying the patch, when MMS composer dissapeares, you can install it again from Extended ROM. For me it was OK.
P/S/ To make ExtROM visible run LoadVDisc program from Windows folder

Interesting Messaging Problem

Firstly, I did a search and this issue was briefly touched on, but no resolve was given. I receive a new text message, I go into my inbox it says 0 items 1 new. This has been going on for a week. Now I have missed 11 text messages. My inbox and today screen say 0 items 11new. Any way to find these messages and to repair so this does not continue?
Thanks

Help I can't retrieve my text messages... now there is 13.

nerdgurl, kindly send a list of all 3rd party programs installed.

Here is the list:
Total Commander, Sygic Mobile Contacts, Pocket Max PhoneAlarm,
AE Button Plus, SetAsRingTone, ME PhonePlus, SPB PocketPlus, Sprite Backup.
It was working fine until last week, when I did a full restore, but I do have the newest Sprite Backup so there should have been no conflicts, but I don't know.
Is there any way to retreive them with another messaging software?
Thank you so much, I'm getting desperate

Are you going to the correct inbox? There are several inboxes: MMS, Outlook E-Mail, SMS...

Restoring backups screws up inboxes. Sprite's the closest thing to a proper backup app but still not perfect.

Yes, I'm going to the correct inbox, as for Sprite perhaps I am unable to save my old messages but I can't even receive new ones. If I knew how to do a screen capture, I would post a picture of this bizzare behavior.

jdee246 said:
Restoring backups screws up inboxes. Sprite's the closest thing to a proper backup app but still not perfect.
Click to expand...
Click to collapse
Nah, I would suggest SPb Clone, lotsa issues with Sprite :>

Is there any remedy for this, to retrieve my older messages or to stop this from occuring with new incoming messages?

Nerdgurl said:
Is there any remedt for this, to retrieve my older messages or to stop this from occuring with new incoming messages?
Click to expand...
Click to collapse
There is a tool to backup messages. I have not yet tried it myself. I'm just going to post a link to it since after install you need to put in a code at their website in order for software to be able to run. Hope it helps.
http://pdafresh.freeweb.hu/communications/sms/app_smsbackup.htm (Backs up only messages)
Developer site: http://www.zedsoft.net/smsbackup/
http://pdafresh.freeweb.hu/communications/sms/app_allexport.htm (Exports messages AND Outlook data)
UPDATE: Export function works fine. Restore will test after a HR. Backup worx.
Developer site: http://www.zedsoft.net/allexport/
Hope it worx 4 u

OH I messed it up good! It says Message Backup successfull (0 Messages), then I tried to restore the messages and it would state: Message restore successfull (0 Messages). What have I done?

Nerdgurl,
Your sms database seems to be corrupt. Use the attached tool to delete all mail/sms databases. Dont forget to backup since it destroys all SMS, mail & account info. I had a similar prob & resolved.
Cheers...

You can try the soft from Jeyo to see, if it can salvage your messages. But when all is said and done, you will HAVE to do a hard reset, to get things running again. With a bit of luck you can reinstall everything but the messages, otherwise a full reinstall is needed.
Also, you may wanna try visiting www.Sunnysoft.cz for Backup Manager. A very nice alternative to Sprite, which has way too many unsolved bugs. I fully agree with dmmh on that...

Help! SMS can't be deleted or moved from Inbox!

Forumers,
I can't delete or move to archieve the sms at Inbox. I tried soft reset but it wont disappear. Tried to send it so it will go to Sent Items but still wont budge. The receipient of the undeleted sms receives nothing!
Please, help. It is annoying.

If you post to the forum, maybe you should articulate a bit more on what the problem truly is. What you wrote makes absolutely no sense (at least to me anyway).
Please describe the problem in a bit more detail.
This has almost no information:
"I can't delete or move to archieve the sms at Inbox."

If you post to the forum, maybe you should articulate a bit more on what the problem truly is. What you wrote makes absolutely no sense (at least to me anyway).
Please describe the problem in a bit more detail.
This has almost no information:
"I can't delete or move to archieve the sms at Inbox."

ppc4 said:
If you post to the forum, maybe you should articulate a bit more on what the problem truly is. What you wrote makes absolutely no sense (at least to me anyway).
Please describe the problem in a bit more detail.
This has almost no information:
"I can't delete or move to archieve the sms at Inbox."
Click to expand...
Click to collapse
Sorry for that ppc4,
I forgot to tell you that our country (Philippines) is a "Text Messaging Country" where most people communicate by Text instead of a call (Speak by phone). Text Messaging is technically called the "Short Messages" or SMS for brevity. While "Multimedia Messages" are called MMS for brevity.
Now here we go with the problem:
Text Messages (SMS for brevity) are automatically saved at the folder called Inbox of a Program called Messaging (with an envelpe logo). You can delete these SMS or saved them in the archieve folder. The problem is that i can not delete those SMS. I can't even move them to another folder which is, normally, not a problem.
We usually delete the SMS when it takes too much space in the memory or folder. In my case, i don't delete but move the SMS in the archieve folder for future reference.
Now, how can i delete them? Resgistry Tweak or something?
Please help.
PS. I hope these clears the doubts. If it does not, then i can't help it anymore.

hey emil:
I've experienced this before I think it happens when the messaging database is corrupted or something to that effect. Only happened once and I haven't been able to replicate it.
Try smsbackup v1.2 it's freeware and can backup messages to your storage card. then do the hard reset and fresh install. I know it's kinda brute force but I'm sure this will clear it up.

Thanks for the clarification on the problem.
I agree that the mail db's have become corrupt. Follow the suggestion of backing up all the sms messages but before you do a hard reset, try this little attached program first to clean up the mail databases. Sprite software originally wrote it to clean up a problem where the deleted items folder showed a count of messages but there was nothing there to even delete. It should take care of your problem without having to do a hard reset and reinstall. Just make sure you save all those messages first.

ppc4,
Thank you for this reply.
I will try tommorow and post the result for everyone to know.
More power man.

I've used it before. Be forewarned that any accounts that you have created on your ppc will be deleted. After the program is run, only the default email accounts will remain intact (ie. sms, mms, outlook). Any pop or exchange accounts that you created will go away and will have to be recreated.
It's a whole lot easier than doing a hard reset though!

ppc4 said:
I've used it before. Be forewarned that any accounts that you have created on your ppc will be deleted. After the program is run, only the default email accounts will remain intact (ie. sms, mms, outlook). Any pop or exchange accounts that you created will go away and will have to be recreated.
It's a whole lot easier than doing a hard reset though!
Click to expand...
Click to collapse
Your warning was noted when cleaning. Thanks.
But the problem is when i tried to "restore" the Text Messages from "backup" through Sprite Backup, all Text Messages that were restored are corrupted (they can't be read anymore). Have you encounterred the same problem?
Your prompt reply is highly appreciated.

Haven't seen that problem but I don't keep sms messages. I know the mail db's on the ppc get messed up from time to time and I've learned to not really trust them when it comes to saving actual messgaes.
Did you try that smsbackup instead of Sprite to try and get the messages saved off somewhere? You may also want to try looking for a program that can read the databases on the ppc to see if they can parse the messages out again.

SMS problems

Hey everyone,
I've got an issue with my Dutch T-Mobile X1, my SMS messages don't show up correctly. On the SE panel it shows that there are new messages, for example 2 new sms. But when I check the inbox there is nothing new.
I updated the phone yesterday through update service in the hope that it would fix it, beforehand it (the SE panel) would for example say that there 70(!) new messages. But I fear the update didn't fix anything.
Also, messenges that I've sent show up in my inbox? What's up with that?
If I knew a screenshot-maker I could post some screens to better illustrate the problem.

I have the same problem with my X1. The Home-Screen shows one unread sms-message but my sms inbox is completely empty, also the other sms folder are empty.
I have tried the following things:
- unistalled xperia tweak software
- soft reset
- restore sms/mms data from my spb backup file
- send me a new sms and tried to delete ALL
Also I have searched in the registry for a key to change, but I haven't found one.
Could anybody help me?

schmiko said:
I have the same problem with my X1. The Home-Screen shows one unread sms-message but my sms inbox is completely empty, also the other sms folder are empty.
I have tried the following things:
- unistalled xperia tweak software
- soft reset
- restore sms/mms data from my spb backup file
- send me a new sms and tried to delete ALL
Also I have searched in the registry for a key to change, but I haven't found one.
Could anybody help me?
Click to expand...
Click to collapse
I have exactly the same problem
Dleated all the sms s but still says one new sms
im using it for a moth like that but im bored abot it please somebodyhelp me

Have X1 for almost a month now, and I (obviously) don't use SMS much, but just noticed same problem
SMS stays in inbox, and it's annoying..
Goggling for problem but only relevant reference is this post on XDA
Anyone?
--update:
It looks like it happens only if i start new text msg. If i reply, than it is only in SENT folder.. weird..
--update #2
So i think it's solved..
My SW revision is R2AA006
1. I downloaded XPERIA Tweak 2.0 free software from http://www.cliffords.nu/
(watch which ver. of SW you have before downloading)
2. using tweak tool, disabled "conversation style SMS / MMS"
3. reboot
4. \o/ woot.. sent msg-s are no more in INBOX
well, I guess I didn't Google good enough

maybe this helps you
http://forum.xda-developers.com/showpost.php?p=3507934&postcount=7