Database Users

cannot receive any new SMS

hi all
i just found out that i cannot receivce any sms anymore.
this is really hard to notice if you don't KNOW that someone is sending you an sms . so i can't tell till when it did work, and when it stopped working.
anyone got the same problem before? this happened to me the second time now, and the only solution (for me) was to HARD reset the device (which is no real fun ).
any ideas?
regards ize|man

Have you, after doing a ROM install, carried out a Sprite Backup Restore?
If so, that's your problem.
Don't ask me why (just do a search on this forum for more users examples), but when you restore the SMS/Email folders as part of a Sprite Backup restore, it corrupts the sms so that notifications are not shown, and the messages are not listed/stored.
In effect, invisible sms.
So far, I've not heard a single response to any user from the peeps at Sprite about this, even though this is a common and widely known problem now. But to be fair, i don't wish to be too harsh, as I find it a life saving application. How I got round it was to run the restore option on the phone NOT the PC (as this is the only way you can do a SELECTIVE restore of items), and unticked anything relating to sms/emails.
Then I found I had a decent restored phone (albeit minus any emails/sms), but with SMS working properly.
Let me know if this might be the case with you...

@shadamere
i'm afraid you're damn right i did use sprite backup - and i did (of course) restore my sms folder and me inbox folder.
i thought about that possibility as well - but wasn't sure of course. now that you're telling me it's sprite backup i can search for that in the forum.
and, i agree with you too: it is a very important app for me as well because i like playing around with a lot of programs ans roms ect....
thanks a lot for the help
bzw: maybe this could help: i just read about a sprite backup 3.0 (though no info on the homepage so far)
regards ize|man

had the same problem...
I had the same problem; ended up having to flash the damn thing and re-install all of my applications.
I DO use Sprite Backup, but I have no idea if I had done a restore or not and whether that terminated the capability.

HELP AND ADVICE TO BOTH OF YOU THEN...
If you haven't done too much to your phone since the problem, do a HARD RESET, and then re-install Sprite Backup (the APPLICATION, not the data), onto your XDA.
Then, connect to your PC, and run the PC Service (needed for a restore if you saved the file to PC).
Now run the Sprite Backup program, ON YOUR DEVICE - this is important!
Choose the data file you have, that you wish to restore from, BUT, then go through the various options where you can tick or untick what you want to restore.
UNtick anything relating to the Email and SMS folders etc, and then start the restore process.
This SHOULD (if done properly), leave you with an XDA with all your apps, videos, photos etc etc on, and able to receive SMS messages as normal.
The only downside is that you will have lost any stored sms etc that you might have had.
But it's MUCH more preferable to an XDA with NONE of your data on at all.
Hope this advice is useful to you, and doesn't arrive too late!

Or alternatively download CleanMail from their website and run it, this requires a soft reset but cleans up the mail/sms system and it will work again.
It also deletes all existing mails.

i also had the same problem with spirate & what i do is restore without sms message & e-mail but i use spstudio to back them up, so after restoring with spirate i use sp studio & retrieve my sms's :evil: long way but something stupid in the sms db wich i think it is due to the constant changing of the db headers that doesn't allow u to retrieve message with db u need a program that talks to the inbox only & not the db

I had this exact same problem!! I never received any SMS messages telling me that I had voicemail and I had about 10 messages and people pissed off because I never called them back! I used the tool on the Sprite website and POOF all the problems went away. I lost all of my prior messages, but not receiving SMS's was worse :shock: !
- Cheers

It's a SWINE to find on the Sprite website, so here's the direct link to CleanMail for any that need it...
http://www.spritesoftware.com/downloads/CleanMail.zip

Shadamehr said:
It's a SWINE to find on the Sprite website, so here's the direct link to CleanMail for any that need it...
http://www.spritesoftware.com/downloads/CleanMail.zip
Click to expand...
Click to collapse
WOW!
This is the first I've heard of this CleanMail program thanks for the link. 8)

OK, Sprite Backup 3.0 Pre-Release now restores SMS/POP/IMAP correctly.
http://www.spritesoftware.com/forum/viewtopic.php?t=971
We'll be making it the official release, depending on customer feedback obviously (its a release candidate).
Any existing backup files will need to be restored with email deselected. From then on Sprite Backup 3.0 will backup/restore email/SMS services correctly.
..Chuck..

Help! SMS can't be deleted or moved from Inbox!

Forumers,
I can't delete or move to archieve the sms at Inbox. I tried soft reset but it wont disappear. Tried to send it so it will go to Sent Items but still wont budge. The receipient of the undeleted sms receives nothing!
Please, help. It is annoying.

If you post to the forum, maybe you should articulate a bit more on what the problem truly is. What you wrote makes absolutely no sense (at least to me anyway).
Please describe the problem in a bit more detail.
This has almost no information:
"I can't delete or move to archieve the sms at Inbox."

If you post to the forum, maybe you should articulate a bit more on what the problem truly is. What you wrote makes absolutely no sense (at least to me anyway).
Please describe the problem in a bit more detail.
This has almost no information:
"I can't delete or move to archieve the sms at Inbox."

ppc4 said:
If you post to the forum, maybe you should articulate a bit more on what the problem truly is. What you wrote makes absolutely no sense (at least to me anyway).
Please describe the problem in a bit more detail.
This has almost no information:
"I can't delete or move to archieve the sms at Inbox."
Click to expand...
Click to collapse
Sorry for that ppc4,
I forgot to tell you that our country (Philippines) is a "Text Messaging Country" where most people communicate by Text instead of a call (Speak by phone). Text Messaging is technically called the "Short Messages" or SMS for brevity. While "Multimedia Messages" are called MMS for brevity.
Now here we go with the problem:
Text Messages (SMS for brevity) are automatically saved at the folder called Inbox of a Program called Messaging (with an envelpe logo). You can delete these SMS or saved them in the archieve folder. The problem is that i can not delete those SMS. I can't even move them to another folder which is, normally, not a problem.
We usually delete the SMS when it takes too much space in the memory or folder. In my case, i don't delete but move the SMS in the archieve folder for future reference.
Now, how can i delete them? Resgistry Tweak or something?
Please help.
PS. I hope these clears the doubts. If it does not, then i can't help it anymore.

hey emil:
I've experienced this before I think it happens when the messaging database is corrupted or something to that effect. Only happened once and I haven't been able to replicate it.
Try smsbackup v1.2 it's freeware and can backup messages to your storage card. then do the hard reset and fresh install. I know it's kinda brute force but I'm sure this will clear it up.

Thanks for the clarification on the problem.
I agree that the mail db's have become corrupt. Follow the suggestion of backing up all the sms messages but before you do a hard reset, try this little attached program first to clean up the mail databases. Sprite software originally wrote it to clean up a problem where the deleted items folder showed a count of messages but there was nothing there to even delete. It should take care of your problem without having to do a hard reset and reinstall. Just make sure you save all those messages first.

ppc4,
Thank you for this reply.
I will try tommorow and post the result for everyone to know.
More power man.

I've used it before. Be forewarned that any accounts that you have created on your ppc will be deleted. After the program is run, only the default email accounts will remain intact (ie. sms, mms, outlook). Any pop or exchange accounts that you created will go away and will have to be recreated.
It's a whole lot easier than doing a hard reset though!

ppc4 said:
I've used it before. Be forewarned that any accounts that you have created on your ppc will be deleted. After the program is run, only the default email accounts will remain intact (ie. sms, mms, outlook). Any pop or exchange accounts that you created will go away and will have to be recreated.
It's a whole lot easier than doing a hard reset though!
Click to expand...
Click to collapse
Your warning was noted when cleaning. Thanks.
But the problem is when i tried to "restore" the Text Messages from "backup" through Sprite Backup, all Text Messages that were restored are corrupted (they can't be read anymore). Have you encounterred the same problem?
Your prompt reply is highly appreciated.

Haven't seen that problem but I don't keep sms messages. I know the mail db's on the ppc get messed up from time to time and I've learned to not really trust them when it comes to saving actual messgaes.
Did you try that smsbackup instead of Sprite to try and get the messages saved off somewhere? You may also want to try looking for a program that can read the databases on the ppc to see if they can parse the messages out again.

Messages in inbox messaging invisible

The notification said I had new sms's.
The inbox status line says: Text Messages 0 items, 3 Unread.
Anybody some smart ideas?

mambaum said:
The notification said I had new sms's.
The inbox status line says: Text Messages 0 items, 3 Unread.
Anybody some smart ideas?
Click to expand...
Click to collapse
Had the same problem, Like it or not, it was caused by Spritebackup (and other backup programs do the same thing). Are you using some backup software on your device? If so that might be the cause. These programs have trouble with the databases (when restoring / patching the backup data into the database during a restore) and sometimes (or even pretty often) screw up the databases. There is a "CleanMail.exe" tool available from Sprite backup. I'll attach it to this post but you should go to their website to read about it if you are inclined to use it. It will wipe all the mail databases completely. Do a backup before using it, just in case the backup programs were not the cause of the problem.
If the problem persists there is no way around a hard reset. Had at one time lost my SMS folder altogether and couldn't get the registry fixed, so hardreset it was for me. Luckily I keep my daily backup files for 21 days, so I found a older backup with the reg intact.
Hope it helps.

CleanMail removed MMS
Hello
I tried the CleanMail util.
After running CleanMail util, I can send an MMS to myself,
but if try to receive it, it only contains an SMS...the picture is gone.
After syncing with outlook, only have 2 message boxes:
-mail
-sms
These two seam to work, now....I can receive sms'es again.
The mms box has disappeared.

Another solution
Another solution is posted here
http://forum.xda-developers.com/viewtopic.php?p=278434#278434

Backing up and restoring SMS messages as threads?

I decided that I want to upgrade my ROM to unlock the 30 fps video on my x1a. But I want to backup all of my text messages before I do so. And I want to be able to restore them all as threaded SMS, just as they were before the upgrade. Before you guys go bashing me for wanting to backup my messages, I have personal reasons for wanting to do this, so there's no need to ask "why would you want to backup all your messages for" and other stuff like that. Just because their not important to you doesn't mean their not to somebody else lol. And I have also searched the forum for programs that backup sms, but they restore them as individual messages (not threaded) which is not what I want.
So my question is: is there a program out there that will allow me to backup and restore my SMS as THREADS? Or should I wait to get a Windows My Phone invite to do this?

I use PIMbackup. It will restore the SMS and you can choose the threads options subsequently.
http://www.freewarepocketpc.net/ppc-download-pim-backup-v2-8.html

i tried using PIMBackup before, but i don't remember seeing a threading messages option. how do you do this?

Isn't the 30fps video a hardware issue??

Bennieficial said:
I decided that I want to upgrade my ROM to unlock the 30 fps video on my x1a. But I want to backup all of my text messages before I do so. And I want to be able to restore them all as threaded SMS, just as they were before the upgrade. Before you guys go bashing me for wanting to backup my messages, I have personal reasons for wanting to do this, so there's no need to ask "why would you want to backup all your messages for" and other stuff like that. Just because their not important to you doesn't mean their not to somebody else lol. And I have also searched the forum for programs that backup sms, but they restore them as individual messages (not threaded) which is not what I want.
So my question is: is there a program out there that will allow me to backup and restore my SMS as THREADS? Or should I wait to get a Windows My Phone invite to do this?
Click to expand...
Click to collapse
I couldn't agree more. I dont see why a company as huge as Microsoft cant incorporate this into WMDC/ActiveSync. It is one thing I really miss about my Blackberry.

PIMBackup works perfect even with threaded messages I checked that few times and it's works fine

but how do i restore all messages as threads with PIMBackup? cuz from what I remember, it was restoring them as individual messages, making my phone move very sluggishly, so i stopped the restoration process. If I let it finish, will all the messages be threaded or something?

when you use PIMBackup, it will backup the way it was and restore them the way it was. There is no option to choose threaded or not, it just backs it up threaded or non-threaded.
So yea, PIMBackup is the way to go!

The X1 got sluggish because it was doing something intensive. Let it finish before you make your mind up that it doesn't do what you think it should.
It's a superb piece of software, very well written and does exactly what it says on the tin. It backs up and restores all of your PIM.
Messages restored will be threaded.

After restore phone is threading restored messages so it's need a bit of resources.
Go into messaging->sms and watch, threads will showing in real time and on the bottom bar it'll showing which messages are processing now

[Q] Threaded SMS sorting wrong

Hi,
I recently did a hard reset and I wanted to save my SMS messages so I backupped them with PIMbackup. I succesfully recovered the messages, but the sorting is al wrong in threaded mode! I read somewhere that going to normal and then back to threaded would solve the problem, but it didn't
For example:
Other person:
Yeah, i'll be there at 17.00
Other person:
Sure
Me:
will you go to [somewhere] and if yes, when will you be there?
Me:
can i ride along?
that is .. wel.. ridicoulous, can i solve it in some way?
thanks,
Hitisj

Well. PIMBackup was created before Threaded SMS came to WinMo. It restores Received text messages first, then the sent ones so yours come last. I was trying to find a way to restore in chronological order too :|

Kraize said:
Well. PIMBackup was created before Threaded SMS came to WinMo. It restores Received text messages first, then the sent ones so yours come last. I was trying to find a way to restore in chronological order too :|
Click to expand...
Click to collapse
Thanks for your reply. I think this is strange behaviour: Outlook on Vista sorts incoming messages by date too, not by the sequence they come in Oh well, MS...

It's the right way to restore SMS messages while in normal mode, and then turn to threaded mode to complete rebuild the all conversation threads. The messages would keep in order as they stay in the backup, resorting seen to be none sense.