Database Users

XDAII Thinks its charging ALL the time

First time poster, long time reader. I have noticed that after my XDAII was put through a hard reset it constatly belives it is charging and the yellow/green indicator light is showing yellow all the time. It is no longer flashing to show connection to O2 and also it does not switch the backlight off after 30 seconds as it should do.
Does anyone have any ideas of why this is, or prehaps a fix. I did notice a post from someone in May who was suffering the same thing but no one could help him. Maybe a solution has been found since them.

If it ain't broke, fix it until it is!!
Tried to make a complete backup, and hard reset again?
Tried to make a complete backup, and flash rom again?
Tried to make a complete backup, and stomping on it?

Tried all of the above exept stomping on it. Felt that can be the last resort.
I blanked the ROM and loaded 1.72 through boot loader but it did not make any difference.
Also tried a 3rd Party Battery management program but all it did was inform me that it was charging.
Any more ideas?

Seems like you need to visit a service point..
This must be a defective charging circuit.. ..I can't imagine anything else..

Battery at 0% / howto do full backup? (HELP!!!)

Something rather scary happened to me yesterday. I have the original car charger for my K-JAM and have been using it frquently (for TomTom mostly). Yesterday it blew its fuse, and I replaced the fuse and plugged in my wizard, which then promtly reset. Once I got it back up, it claimed my battery was empty, and even after a full night's charge it still claims my battery is at 0%.
I assumed I'd zapped the battery and got myself a new one. However, to my surprise, once I started it up again with a new battery (after having charged it - the orange led was blinking and it looked like it was recharging) it still reports 0% charge on main battery - both from the internal battery meter and my Resco Today plugin (the backup battery seems fine though)
Resets have not solved my problem, and now I'm considering a hard reset as a last ditch effort. The repair time for the K-JAM in Norway now is over one month (!!!) and I need it for a long drive through Europe in two weeks, and cannot wait for a month to get it fixed. For some, a hard reset is not all that dramatic, but I've spent a LOT of time tweaking my wizard into what it is today, and I'd very, very much like to keep everything. So, to my two questions:
1: Is there any possibility that something is funny in software than can be fixed here?
2: If I have to hard reset, can anyone point me to software or a thread that describes how to preserve all setting, registry tweaks, windows startup/start menu, settings etc. through a hard reset? (i.e. what to back up and how to do it in practice? I've used SPB Backup before, but there has been warnings that it will not work as a restore after a hard reset, can anyone confirm this?
I'm a little desperate here guys, so any help would be greatly appreciated!

One more thing: when the Wizard is in the charger, it does recognize the fact that it is being charged (and thus does not turn itself off), but at the very instant I pull the plug, it dies. Another strange thing is that the little battery icon at the top of the screen indicates a full battery, but if I click it and get to Windows' poer settings screen, it claims the battery is empty.
Does the battery meter read some registry values I can manipulate?

olesk said:
Something rather scary happened to me yesterday. I have the original car charger for my K-JAM and have been using it frquently (for TomTom mostly). Yesterday it blew its fuse, and I replaced the fuse and plugged in my wizard, which then promtly reset. Once I got it back up, it claimed my battery was empty, and even after a full night's charge it still claims my battery is at 0%.
I assumed I'd zapped the battery and got myself a new one. However, to my surprise, once I started it up again with a new battery (after having charged it - the orange led was blinking and it looked like it was recharging) it still reports 0% charge on main battery - both from the internal battery meter and my Resco Today plugin (the backup battery seems fine though)
Resets have not solved my problem, and now I'm considering a hard reset as a last ditch effort. The repair time for the K-JAM in Norway now is over one month (!!!) and I need it for a long drive through Europe in two weeks, and cannot wait for a month to get it fixed. For some, a hard reset is not all that dramatic, but I've spent a LOT of time tweaking my wizard into what it is today, and I'd very, very much like to keep everything. So, to my two questions:
1: Is there any possibility that something is funny in software than can be fixed here?
2: If I have to hard reset, can anyone point me to software or a thread that describes how to preserve all setting, registry tweaks, windows startup/start menu, settings etc. through a hard reset? (i.e. what to back up and how to do it in practice? I've used SPB Backup before, but there has been warnings that it will not work as a restore after a hard reset, can anyone confirm this?
I'm a little desperate here guys, so any help would be greatly appreciated!
Click to expand...
Click to collapse
1. I do not know what can be done with for software for this, but probably your battery has to be calibrated.
2. Sprite backup can do all that. When you run Sprite backup, the default settings for the "backup" button is enough to do retain all your tweaks, data and applications. unfortunately, they stopped shipping trial versions. So you cannot "try before you buy".

Second that, buy Sprite back up program. It is really a good program that is now supporting the upgrading of ROM's which is something that can make your life SO much easier!

Usually if a fuse blows it's not for nothing. It might have fried the charging circuitry in the Wizard by the way...

kilrah said:
Usually if a fuse blows it's not for nothing. It might have fried the charging circuitry in the Wizard by the way...
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Click to collapse
I'm afraid you're probably right on the spot there. I've tried a charging both my batteries, and neither of them seem to get charged, even after a hard reset, so I have now admitted defeat and scheduled a repair, which means no GPS navigation through Europe this summer
I did manage to make a full backup with SPB Backup, but since the device won't stay on long enough for me to restore now, I'll have to wait and see if it works. I'm not doing a upgrade, so it might work flawlessly - only time will tell.
Thanks for the fedback though, it's much appreciated!

Olesk. Were you successful with restore using Spb-Backup? I use Spb-Backup buy had not heard the rumour that it might not restore after a hard re-set. I would be pleased to know how yours worked. Thanks.

synfuel said:
Olesk. Were you successful with restore using Spb-Backup? I use Spb-Backup buy had not heard the rumour that it might not restore after a hard re-set. I would be pleased to know how yours worked. Thanks.
Click to expand...
Click to collapse
I haven't tried yet, as it decides to die from loss of battery power in the process. No idea why it suddenly decides to do this, and I'm not convinced it's SPB's fault, so I'll try again once the Wizard is back from the repair shop. I'll post the results hare and send you a private message as well once I try it, but it might take weeks in the worst case though.

Universal crashing after charging overnight

Twice now I've put my device on to charge overnight, as I have for the last 8 months that I've had it, and it has not been responding when I come to get it in the morning.
I plug it in, device closed, around midnight then come to get it the next day and when I open it the screen is black, pressing power does nothing and the only thing I can do is reset. This has been happening since I did a hard reset 2-3 days ago. I have it set so that it doesn't turn off when on external power, and so it turns off after 2 minutes when on battery power.
Can anyone think what's happening to it?
Given the number of threads I've made recently you can probably guess I'm starting to regret getting this phone.

Could be freezing due to unstable ROM, could be battery... which ROM are you on?

The one which it came with out of the box from O2 in July 2006. Don't really know anything about ROMs, if there's more info you need me to retrieve I'll be happy to - just let me know how.

Anjow said:
The one which it came with out of the box from O2 in July 2006. Don't really know anything about ROMs, if there's more info you need me to retrieve I'll be happy to - just let me know how.
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Click to collapse
What programs do you have installed? Specifically, which ones are used as today plugins?
It's interesting it only started happening after hard reset... sometimes a hard reset will go 'wrong' and install funny and the best thing to do is another hard reset. Might be worth considering.

Non-standard today plugins that I use are SPB Pocketplus, SPB Backup and SPB Time.
I have just taken it off charge now and pressed power and it has just turned the backlight on full but there's nothing on the screen. The main difference between now and before the hard reset is I'm not using the SPB Time today plugin. I'm going to try disabling that.
This is quite a worry for me as I'm meant to be using it to wake me up in the mornings and I don't have another method at the moment...

It happens to me too...
my problem is related to the battery (I have 2 batteries and it happens only with one)....
soft reset first thing in the morning ;-)

It seems disabling the SPB Time today plugin did nothing.
Also, yesterday I had it plugged in for around half an hour but nothing happened. It seems it only crashes when it has been plugged in overnight.

did you try with another battery?
to me it happens only when it stay connected to the charger after it reached 100%

I don't have another battery to try with.

Another member of the 'normally I have to softreset in the morning' brigade... but then I have an alarm clock

Now this is totally unfounded and just a complete and utter guess, but based on logical thought processes of some kind anyhow... try if ya like.
1. Place in bootloader overnight hoping to discharge the battery by morning.
2. Soft reset and fully recharge BY WALL CHARGER.
3. Once fully charged, hard reset.
Reasoning:
1. Apparent way to recalibrate battery to full charge
2. Possible findings that USB charge will never charge to full capacity
3. Just in case there is some funky little OS setting that screwed up on your last hard reset.
Logical to me, but then I'm an 1/8th Irish... Hmmmm Let us know if ya do and hope it helps.

Unfortunately I don't think I'm going to be able to try that for another 3 weeks - I'm home from university and I left my wall charger there (I never use it)

i've had the exact same problem - its a faulty battery, trust me.
you're welcome to follow my thread on the subject:
http://forum.xda-developers.com/showthread.php?t=285147
after ordering the right battery from ebay - the problem was solved.

I'm a little confused by your topic, this is what I've got from it - tell me if it's right:
You had the original battery - that's the top one in this picture that you attached. That started crashing at 59%.
You then got the bottom one in that picture from ebay and that battery had the same problem as mine is having.
You switched back to your old one, which solved the problem.
...What is it you're suggesting I do, get a battery from ebay? I am confused because it seems it was the battery from ebay that caused problems for you.

nekdo123 posted in my thread that he bought a different battery from ebay, which worked great.
i can now confirm that, because i recently bought the same battery as he did - and it really does work flawlessly.
it is a "PolarCell Akku 1800mah battery". the only problem in buying it is that it's on a german ebay version, so it is hard to understand the terms and conditions, because i don't speak german...
i managed to understand it by translating it with an automated translating site, which helped.
the link is on the thread... good luck!

I bought one from Hong Kong and it worked fine too

patrickl said:
I bought one from Hong Kong and it worked fine too
Click to expand...
Click to collapse
what matters seems to be where the battery was made, apparently.
and not where you bought it from.

shlomki said:
what matters seems to be where the battery was made, apparently.
and not where you bought it from.
Click to expand...
Click to collapse
Well, I doubt anything coming from HongKong was made anywhere else than China.

patrickl said:
Well, I doubt anything coming from HongKong was made anywhere else than China.
Click to expand...
Click to collapse
You'll probably find that the other battery was made in China too... most things these days are...
It's probably not what country made it, but how it was manufactured.

Today I received a package from the ebayer I ordered it from. It contained a receipt but no battery. Why would they send a receipt over without a battery?

Blank screen crisis

During synchronisation, I found that the screen in my HD had gone blank. It could still receive calls. A soft reset didn't solve it. I rang HTC support, and all they could say was to send it in for repairs.
I then used mDesktop to look at the screen from my PC. It seemed there were some programs still to be installed. After installing these, I did a Sprite backup. This must have fixed the registry as the machine came to life during the reset.
I'm just leaving this in case someone else has this problem.
There's a way out.

I wrote too soon. Blank again. I suspect an intermittent hardware problem.

Try turning off device and removing battery overnight. Then re-insert battery and turn on device.

Thanks, I'll give that a try.

Tried this, but didn't seem to make a difference. I'll try a hard reset.

Strangely, after one last kiss of life with nDesktop (a soft reset controlled from the desktop), the HTC seems to be working fine. It's lasted more than 12 hours now. I hope for more.
What does disconnecting the battery overnight do?

Kevin Murray said:
Strangely, after one last kiss of life with nDesktop (a soft reset controlled from the desktop), the HTC seems to be working fine. It's lasted more than 12 hours now. I hope for more.
What does disconnecting the battery overnight do?
Click to expand...
Click to collapse
Other users have experienced similar situations as yourself with screen going blank but functions still working. One fix for this was to remove battery and leave device off overnight. I'm not sure why this worked, possibly letting device cool off, but it has worked for others. This is why I suggested it

Going blind slowly
Well, there seems a pattern. With time, the screen eventually fails to turn on. I then sync with the desktop and use mdesktop to re-boot the device. It works for up to an hour, sometimes more. Then it lapses back into blindness.
It can't be a software fault, as it happens even after a hard reset.
I don't think it's a faulty component, as it wouldn't fix after a sync.
It must be some strange electrical thing going on that responds to the reset process, but then eventually fades.
Perhaps I need some sorcery.

Kevin Murray said:
Well, there seems a pattern. With time, the screen eventually fails to turn on. I then sync with the desktop and use mdesktop to re-boot the device. It works for up to an hour, sometimes more. Then it lapses back into blindness.
It can't be a software fault, as it happens even after a hard reset.
I don't think it's a faulty component, as it wouldn't fix after a sync.
It must be some strange electrical thing going on that responds to the reset process, but then eventually fades.
Perhaps I need some sorcery.
Click to expand...
Click to collapse
If it is indeed hardware why not return it under warranty? Just make sure you have a stock SPL and rom on device before you return it

It's just out of warranty. That's why I was so keen to find a solution first.

Is the warranty 2 years?

Warranty is generally 12 months. Found this similar thread which may help

I assumed it was 12 months, but when I looked at the warranty pdf file from HTC's website it says 2 years.
http://www.htc.com/www/support/warranty.html
Western Europe, Windows Mobile
2. This Limited Warranty shall last for twenty-four (24) months from the
date of original purchase for mobile devices, and twelve (12) months
for accessories (whether included in the mobile device sales package
or sold separately) other than the media on which any software is
provided, CD-ROM, memory card (“Warranty Period”).
Click to expand...
Click to collapse

Something bricked my phone.

My phone, which I've had since waiting in line on March 24th quit on me today. I'm not sure if it was the culprit but, I installed a program called Lookout mobile security last night 5/6. When I started the phone this morning put it on the table, got some java and when I got back nothing..no buttons working...ok..no problem tried a soft reset...nothing..ok now starting to get worried. pluged into power source..boot up screen. whew..low battery. then blank, a few seconds..boot up screen AGAIN!..by now I'm in full freakout...Attempted to calm down.. didn't work..thought ok..most everything is backed up..lets do a hard reset..didn't WANT to but anyway! Did the hard reset .. Still had the same problem...Had to pinch myself HARD to make sure this wasn't a nightmare. Went to the TMobile store and the associate put me in touch with technical support (they were Super) Going to give me a new phone but, have to wait until next Friday to get it...and then tweaking and rebuilding it to what I want...I should have been ready for this coming from an iphone...All it takes is one $%@# program again, not saying it was the one mentioned above but, one with a malicious code or something that destroyed over five weeks of building a phone from scratch. Sorry about the rant... I still LOVE this phone. .

so you couldn't even boot it in to the bootloader? wow! Maybe you should flash HardSPL before trying to install that program again as there is far less chance of bricking it if you have HardSPL installed. Even if the rom gets completely stuffed, you can still boot it and reflash from SD.

All I can recommend is install a ROM via Micro SD card and maybe doing a Task 29 before you reinstall a ROM
for US Tmobile: http://forum.xda-developers.com/showthread.php?t=653614
For Leo: http://forum.xda-developers.com/showthread.php?t=609477
Or maybe try this thread: http://forum.xda-developers.com/showthread.php?t=668347
If those don't work then I don't know what else to recommend

They want my old phone back once I get the new one so, I'm going
to let them have it just as I turned it on yesterday. Let them
find out what the problem was created by.

I was about to install that "lookout" software...but after reading this I might as well hold on.

did you leave it on the charger overnight or did you just turn on your phone in the morning.
if you didnt have it charge all night, maybe all you needed to do was leave it on the charger a little longer before starting it back on.
i noticed that some phones with a dead battery and on the charger will sometimes not stay on until it has gotten a minimum charge on the battery.

Damitu said:
..most everything is backed up..<SNIP>...and then tweaking and rebuilding it to what I want...
Click to expand...
Click to collapse
Setting up the new phone shouldn't be a big deal if you did actually backup; just stick the old microSD in the new phone and run whatever backup app you had on the card.

I put it on the power supply and it is in the constant loop of
the first screen that appears. I am going to seriously look into
HardSPL. Thanks to all the good input from everybody.

Well now even customer service is at a loss. They cannot phantom why why two separate phones have the same problem. While I had CS on the phone we went thru various senario's to try to get the phone to operate properly. I even had them give me a new SIM card and that did not work...I suggested the problem might be the battery as it could have gone bad. You guys think the phone is playing hard to get--try to find a replacement battery! No stores within a 20 mile radius had one in stock....! Needless to say they are going to ship me yet another phone. plus a new battery and hopefully it will take care of the problem. The sales associate did a hard reset on both my old and the new phone without results so that unfortnately is not a viable solution. Now I am in the game I hate the most........The waiting one! ..

c_legaspi said:
did you leave it on the charger overnight or did you just turn on your phone in the morning.
if you didnt have it charge all night, maybe all you needed to do was leave it on the charger a little longer before starting it back on.
i noticed that some phones with a dead battery and on the charger will sometimes not stay on until it has gotten a minimum charge on the battery.
Click to expand...
Click to collapse
^^ what the op says above. This happened to me (and my gf as well) on our HD2s. The first time (mines) this happened, i hooked it up onto my car charger and immediately tried to turn it on.. it would go onto the TMO screen, but quickly shut down and loop. After realizing I may be trying to jump the step, I unhooked it from the charger, took the battery off, put it back on, hooked it back onto the charger and let it sit for about 10-20 minutes charging. Turned it back on and viola! It wasn't a brick.. I can almost guarantee this is your problem.
But I may be wrong lol...

So, now after 2 replacement phone sent to me, I find out that
it was the battery all along. Problem is that after the second phone
arrived and I had the same problem I called customer service and
explained it to them....They said a battery would be sent next day
air...Ok...called the next day and was told that the rep never sent
in the order...Long story short....I've almost been without my phone
for two weeks now and, all I need is a frelling battery.
Problem is there are NONE around me..I've tried every tm store in
the area, All radio shacks batteries plus...you name it....
I am being sent a battery UPS ground...could take 7 more days.
Just took the battery from my fiance's phone and it works
so, right now I would pay a ransom for a battery just to have my
phone back!

I had to do a hard reset after downloading that lookout trial.

at this point I don't know what caused it..Has anyone ever heard
of an application causing the battery to go bad?...I worked really
hard to keep the battery I had in good condition.. I hope UPS
delivers soon!

This is odd I have used Lookout Mobile on my phone since I had it. Mind you not had it for long, since April but still its never bricked or did anything that hindered the phone. I maybe another program.