Related
Just had a major panick!!! My Xda2 would not power up, at first I thought it was just the battery that had died even though I thought it was ok, until I got home, tried to put it on charge and nothing! just dead.
Anyway, I panicked and tried a hard reset and it worked,( albeit I lost all of my settings and programmes) but at least it came back to life.
Does anyone know what could have happened to cause this to happen? If so please let me know so I can avoid it happening again and losing everything.
Many thanks
This happened to me one time about a month ago. Restoring from my Sprite Backup got it back into shape quite nicely in short order.
I never did discover the cause.
I know, really freaked me out, thought £300 had just gone down the swanny!!!!.
Also to make things worse, although I did a full backup the other day, I cant find it anywhere on my pc!!!!!
XDA1 behaves same when the battery is absolutely empty - doesn't charge and doesn't react at all. But apart from XDA2s, XDA1s don't have backup battery...
Thanks for the reply Bob,
So it looks like you have to keep an eye on the charge then, cos if it completely discharges, then u think thats what might cause the problem??
The same here
I had this problem already several times. I must say until now I was not able to pinpoint the cause. With me it occures once a week and I can say I'm getting fed up with it. Once I had it completly charged and the next day the Qtek was completly shutdown. So only a Hard Reset could bring it back :-(
I think this may be related to a faulty battery, I ordered a new one to see if occures again but the battery is out of stock :-(
Does anyone have another idea what could cause this.
Try searching the forums for "hard reset". There is already some discussion about this.
Had the same problem 2 in 4 days. I was working on excel once, and the second time I went to make a call (can't remember what I was doing before).
Both times it took a hard reset,and when it re-started I checked the battery level - 32% the first time, and 48% the second.
The odd thing is that the screen wasn't completely blank whe it crashed.
The first time I had to return home to load Sprite to restore. Then I set Sprite to backup as .exe, which was a lifesaver for a job I was working on.
The second time I had more time to play with options, but even taking out the battery and doing a soft reset didn't sort it out.
BB
Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM. The only s/w I am running is
Tube (VisualIT)
MS Arcade Pack (Pacman, DigDug etc)
MS Voice Command
Agenda Fusion
CityTime
Regards & Thanks
Chris
Yeah i got the same problem. But it happens when I upgraded my ExtRom from Orange.com. Sometimes it stays at suspend mode, then i have to perform a hard reset to wake up the device. Very odd.
dfens said:
Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM.
Click to expand...
Click to collapse
I have had my M1000 for about four weeks too now and although it occasionally soft resets it never fails to respond to the power button. Maybe you have a faulty phone?
On a different note, you say you have Voice Command, I was looking for places that sell it in the UK but it appears to only be available in the US, if you could let me know where you got it I would be really grateful.
Hope you sort your phone out!
Fin
High all
No probs so far
Swiss m1000 installed Programs
Pocket Hack Master ( Overlock your PDA )
Pocket Mechanic ( Clean Defragment and more )
Snails ( adictive Worms(TM) Clone )
Crazy Cart ( adictive Mario Cart(TM) clone
and lots more.
Im overlocking my CPU to 530 MHZ and no Trubbles so far.
Got the thing for two months now, running in this config for about one month.
Peace
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
With Orange Switzerland SPV M1000 I experience the following problems:
1) Bluetooth lights (blue light) and the battery lights flashes even though
bluetooth is not connected and the battery level is fine.
2) Once every other day the device (though fully charged) freezes and I end up doing soft reset.
3) Removing battery already puts the device to soft reset. Orange
4) The activeSync is running without me having to start any activeSync session.
5) Abruptly I get message the memory is full and the device then freeses.
Is anyone having the above problems? How do i resove this?
Many thanks
Swissmate
SteveD said:
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Click to expand...
Click to collapse
SAME PROBLEM AS THE REST OF YOU WHO HAVE THEIR SPV FREEZED UP VERY OFTEN. IN MY CASE IT'S EVERY 3 OR 4 DAYS, POWER BUTTON AND SOFT REST DOES NOT RESPONDE, SO IT'S EITHER HARD RESET OR SOMETIMES SIMPLY REMOVING THE BATTERY DOES THE WORK. I HAD MY PHONE REPLACED 3 TIMES ALREADY AND STILL THE SAME PROBLEM EVEN WITHOUT INSTALLING ADDITIONAL SOFTWARE BUT WHAT CAME BUNDLE WITH THE ORANGE PHONE. IS THIS A ROM BUG ???
SPV M1000 FRANCE
SD CARD 1 GB
OMEGA ONE BATTERY PACK PRO
OMEGA ONE JOURNAL BAR
SPB GPRS MONITORS.
FORTUNATELY I USE THE X BACKUP PROVIDED WITH THE PHONE TO SAVE MY DATA, BUT IT'S TIME COMSUMMING AND REPETITIVE AS AFTER EACH TIME THE PHONE RESETS ITSELF, I HAVE TO RESTORE IT AGAIN AND AGAIN. :evil: :twisted:
IF SOMEBODY COULD IDENTIFY THE PROBLEM, THIS WOULD HELP A LOT OF PEOPLE LIKE ME
THANKS
RICHARD
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Another possibility
Turning off the record button seems to have helped, could it be that this is being caught and filling memory / draining batrtery?
3rd phone 3 weeks.
Great when working - anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Re: Another possibility
BobW said:
anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Click to expand...
Click to collapse
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
NeilM said:
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Click to expand...
Click to collapse
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
anyhooz, ill be upgrading all of em to SE very soon and i doubt that rom will have the same glitch...
who knows... now that we can confirm (99%) that SE works on the xda II maybe the operators will now make an official upgrade to SE... they have no reason not to
regards
djrm.net said:
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
Click to expand...
Click to collapse
Hmm. That is interesting. Only having one here - and having problems - I do not have much to compare.
Do you think the problem comes from changing the standard settings or using extra software then?
By the way the new ROM does not seem to make much difference in terms of this problem, alas!
Exactly the same thing to me...
Every 5 or 6 days... it goes of for no reason, and the only way to wake it up is to hard reset it! weird SPV... maybe some day a nice guy will come up with a solution to our problem! Hopefully...
:shock:
To keep an old thread alive
Those experiencing issues with this device going into coma (requiring Hard Reset to clear)please would you post detailed accounts of when the issue occurs.
Please confirm power settings, what applications were open on the device and whether the radio or BT was on.
Does the problem occur off or on charge, if on does same problem occur if charged from travel charger not dock?
If off charge, if known - state both internal and external battery charge levels when problem occurs?
What is seen on the handset at point of coma?
Working from soft Reset through battery off to hard reset, what was necessary to restore the device and did soft reset or battery off result in a dump?
Could ROM V's and bootloader V's also be stated.
cheers guy's, together we'll crack it
To keep an old Thread Alive
:roll: I have had my phone from about June last year. The first reset occurred about the 3rd Jan this and two more occurring in the past few weeks the last one on sat 12th Feb
The history as I can recall with the last reset is as follows. I took the phone out from work (cradle) Friday afternoon after 4pm don’t think it was put to charge again before the incident also the phone was not used very often as its a work phone. It was on stand by all day Saturday with the green light flashing but no signal input was being received as I was expecting a cal which never came only to find out the phone was off as mentioned by the caller when I called them. Got home about 530pm with the light still flashing and tried to switch the phone on after finding out no signal was received, the light then went out. Could remember this quite distinctly as it happed on the previous occasion. To activate the phone i have to take the battery and sim card out as with the previous occasion put the card in another/different phone to activate it (make a cal) then put the card and battery back in for the phone to work when it would then go through the reset process. Once working on checking, both battery powers were very low think less than 50% as when i checked some time after they were up to 75%
Am in an office with 3 other users and the only one with this problem and am on my 3rd phone since the year started. It seems to be linked with low battery power (both) and extended stand by when it completely shuts down. Trust this would help to get us a stage further.
i have had two m1000's with this problem,
orangecare stepped up for the replacement and i upgraded the 2nd to win2003se and it still does it!
i make scheduled backups now and have learnt to live with it until my contract expires..
on another seperate note..
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
Click to expand...
Click to collapse
how do i do this in 2003se?
MORE ON THIS
I had an M1000 that worked fine but a small problem occured and orange replaced it - the new one had this problem every 7 days or so - the bluetooth light was flashing although not switched on and when I try to turn phone on it wont - remove/replace bat and resets - I upgraded to ROM 2.02 from this forum but was using origional orange extended rom and it made no difference - if it is a rom problem its in oranges extended rom
I was on a 166wwe - boot loader 1.06 - dont know radio version but was still happening after DCM 2.02 WM2003SE WWE from this forum with radio 1.18.00 and original ORANGE ext rom so if is on ROM is definatley oranges ext rom that has a problem. - HAS ANYONE HAD THIS HAPPEN WHILE ON CHARGE????
THEY REPLACED MY PHONE WITH A REFURB - ITS NOW FINE BUT IM NOT HAPPY
guys lets think here
were all orange subs so its got to be an orange thing (so unlikley to be hardware) - there are people here (myself included) who have upgraded radio and OS so I am begining to think it is in the extended rom on these machines - has anyone who has replaced extended rom had this trouble - I would experiment but no longer have this fault - I never thought Id wish I could get it back but now I think I can see a resolve
we need an orange customer who does not have this trouble to post extended rom on here for us all to try????? - - - Please ??????
it would be nice to crack this one guys keep plugging on
Had my M100 nearly a year now and after many many resets decided to call Orange as I would have thought this was a known problem with them. But according to technical they have never seen this before!!!
There response was ... backup your data! doh!
I told them I did and it was unacceptable to say this as the thing is faulty it takes over an hour to reload the data and it's happend 4 times since I called them 4 days ago.
:twisted:
PS: has anyone got a copy of the original 1.66 rom as you can no longer get it from Orange.
Right guys and girls, this "coma" stuff is driving me MAD!!!!!!!!!
okie the latest example is last night i put the XDA on charge not in the cradle as usual as i was not at home, but that seems to make no difference, anyhow i turn the screen off by pushing the power button (top left) yellow light turns on and begins to charge, next morning i pick up the device to use it and nothing.....not a sausage, dead as a doe-doe.
Im not able to power it on, im not able to "wake it up" with a call to it, buttons do not work at all, screen is dead, the yellow light stays on even when charger not connected, however it turns of several hours later.
Ok at this point in the past the only way to fix this was to hard-reset it, which is a royal pain in the arse as you all know, and lost all my info i worked on, on that last trip.
Except this time, it really is dead, Hard-reset dont work, removing the main battery and letter the internal one take the hit dont work, verious combos of reset, hard-reset, with and without battery. nothing
nope, this time it seems totally screwed, anyone have any ideas
O2 is going to get an angery phone call, as soon as there tech support peeps goes back to work after the weekend, they said originally it was just a glitch and i was to update my software (rom). Some damn glitch!
Anyhow in a bid to remain slightly more sain than i will be i was hoping that some of you guys have had a problem like this or even better know how to fix it
How you can help
Regards
Darren
O2 is going to get an angery phone call, as soon as there tech support peeps goes back to work after the weekend, they said originally it was just a glitch and i was to update my software (rom). Some damn glitch!
Click to expand...
Click to collapse
well maybe your phone is just broken
being angry at o2 will not help anything they dont make the hardware they dont make the software they just sell the device
Hum, intresting, before i start, O2 is to blame, in the world of retail and more importantly sales contracts, they are my first and direct point of call, in law, when i give them cash and they except it, they are entering in a contract which sticks them in the position to be blamed, however it is not about blame, its about getting somthing done about it, and they are the people who pull the stings, i do understand that they do not make these devices but thats not the point.
16 year old kids may be a bit put out when there phone stops working, however those who need there phone / PDA to work have more issues when things go wrong.
Whats more intresting is that 1 hour ago, the phone unexpectedly turned on by its self, although not surprisingly, all the data was lost. It seems to of woke its self up when the last remaints of power in the internal battery was about to die, to tell me this information.
Whilest i cant conferm this, if the others who have had this problem before
were to leave the phone off the charger for the battery to die, without trying the usual hard reset, i would expect it to wake up to tell you its about to die and then at this point plug the charger back in and hay presto!
well i'm not saying that you cant sue or demand your money back or place the blame on o2 i'm just saying that you cant expect then to solve your problem apart from reporting the issue to thc who again can blame it on microsoft
dazza8082,
What ROM version do you have on your machine?
I had the same problem with my MDA2 which came with ROM version 1.60 or something like that, but I managed to upgrade my MDA2 to 1.72WWE that I found somewhere in this forums and the problem was solved ever since. I even had lots of sudden SD memory wipes, so far so good... It's been like 4 or 5 months since the upgrade and counting...
The upgrade procedure was performed via the cradle and not via the SD card. But if for some reason you can't manage to boot your device you can always try the SD upgrade method.
I really don't remember the procedure but you can find lots of information somewhere in this forums.
Have you tried to get into Boot mode and then reset the device just to see what happens?
Press the Power button, the reset button and the joypad down at the same time and you should see a DOS-like screen indicating you are in boot mode, from there just press the reset button by itself and see if that helps. You will loose all your data with this procedure, but at this point chances are that you already lost everything in the device anyways.
Best of luck!
Something rather scary happened to me yesterday. I have the original car charger for my K-JAM and have been using it frquently (for TomTom mostly). Yesterday it blew its fuse, and I replaced the fuse and plugged in my wizard, which then promtly reset. Once I got it back up, it claimed my battery was empty, and even after a full night's charge it still claims my battery is at 0%.
I assumed I'd zapped the battery and got myself a new one. However, to my surprise, once I started it up again with a new battery (after having charged it - the orange led was blinking and it looked like it was recharging) it still reports 0% charge on main battery - both from the internal battery meter and my Resco Today plugin (the backup battery seems fine though)
Resets have not solved my problem, and now I'm considering a hard reset as a last ditch effort. The repair time for the K-JAM in Norway now is over one month (!!!) and I need it for a long drive through Europe in two weeks, and cannot wait for a month to get it fixed. For some, a hard reset is not all that dramatic, but I've spent a LOT of time tweaking my wizard into what it is today, and I'd very, very much like to keep everything. So, to my two questions:
1: Is there any possibility that something is funny in software than can be fixed here?
2: If I have to hard reset, can anyone point me to software or a thread that describes how to preserve all setting, registry tweaks, windows startup/start menu, settings etc. through a hard reset? (i.e. what to back up and how to do it in practice? I've used SPB Backup before, but there has been warnings that it will not work as a restore after a hard reset, can anyone confirm this?
I'm a little desperate here guys, so any help would be greatly appreciated!
One more thing: when the Wizard is in the charger, it does recognize the fact that it is being charged (and thus does not turn itself off), but at the very instant I pull the plug, it dies. Another strange thing is that the little battery icon at the top of the screen indicates a full battery, but if I click it and get to Windows' poer settings screen, it claims the battery is empty.
Does the battery meter read some registry values I can manipulate?
olesk said:
Something rather scary happened to me yesterday. I have the original car charger for my K-JAM and have been using it frquently (for TomTom mostly). Yesterday it blew its fuse, and I replaced the fuse and plugged in my wizard, which then promtly reset. Once I got it back up, it claimed my battery was empty, and even after a full night's charge it still claims my battery is at 0%.
I assumed I'd zapped the battery and got myself a new one. However, to my surprise, once I started it up again with a new battery (after having charged it - the orange led was blinking and it looked like it was recharging) it still reports 0% charge on main battery - both from the internal battery meter and my Resco Today plugin (the backup battery seems fine though)
Resets have not solved my problem, and now I'm considering a hard reset as a last ditch effort. The repair time for the K-JAM in Norway now is over one month (!!!) and I need it for a long drive through Europe in two weeks, and cannot wait for a month to get it fixed. For some, a hard reset is not all that dramatic, but I've spent a LOT of time tweaking my wizard into what it is today, and I'd very, very much like to keep everything. So, to my two questions:
1: Is there any possibility that something is funny in software than can be fixed here?
2: If I have to hard reset, can anyone point me to software or a thread that describes how to preserve all setting, registry tweaks, windows startup/start menu, settings etc. through a hard reset? (i.e. what to back up and how to do it in practice? I've used SPB Backup before, but there has been warnings that it will not work as a restore after a hard reset, can anyone confirm this?
I'm a little desperate here guys, so any help would be greatly appreciated!
Click to expand...
Click to collapse
1. I do not know what can be done with for software for this, but probably your battery has to be calibrated.
2. Sprite backup can do all that. When you run Sprite backup, the default settings for the "backup" button is enough to do retain all your tweaks, data and applications. unfortunately, they stopped shipping trial versions. So you cannot "try before you buy".
Second that, buy Sprite back up program. It is really a good program that is now supporting the upgrading of ROM's which is something that can make your life SO much easier!
Usually if a fuse blows it's not for nothing. It might have fried the charging circuitry in the Wizard by the way...
kilrah said:
Usually if a fuse blows it's not for nothing. It might have fried the charging circuitry in the Wizard by the way...
Click to expand...
Click to collapse
I'm afraid you're probably right on the spot there. I've tried a charging both my batteries, and neither of them seem to get charged, even after a hard reset, so I have now admitted defeat and scheduled a repair, which means no GPS navigation through Europe this summer
I did manage to make a full backup with SPB Backup, but since the device won't stay on long enough for me to restore now, I'll have to wait and see if it works. I'm not doing a upgrade, so it might work flawlessly - only time will tell.
Thanks for the fedback though, it's much appreciated!
Olesk. Were you successful with restore using Spb-Backup? I use Spb-Backup buy had not heard the rumour that it might not restore after a hard re-set. I would be pleased to know how yours worked. Thanks.
synfuel said:
Olesk. Were you successful with restore using Spb-Backup? I use Spb-Backup buy had not heard the rumour that it might not restore after a hard re-set. I would be pleased to know how yours worked. Thanks.
Click to expand...
Click to collapse
I haven't tried yet, as it decides to die from loss of battery power in the process. No idea why it suddenly decides to do this, and I'm not convinced it's SPB's fault, so I'll try again once the Wizard is back from the repair shop. I'll post the results hare and send you a private message as well once I try it, but it might take weeks in the worst case though.
Hi all
About 4 weeks ago my XDA 2 was out of Battery and i wanted to charge it in the craddle. But when i put the XDA 2 in my craddle (with attatched power supply) the status led only turned RED and nothing else happend. After 30 minutes the status led turns off. I can not power on the xda, not with a soft reset and even not with a hard reset. So i thougt that the battery is maybe dead (too old or whatever ) and i bought a new one....but..... still the same problem!
When i charge the battery directly in the craddle (that works! led on the craddle changes after a few hours from orange to green) and put it after that back into the XDA 2.......... nothing happens....
please help
Hi,
I have the very same problem since month ago, I upgraded to wm2k5 2.03.32wwe, did a change in the system, and after 24h, my phone went dead
Did you do a rom upgrade or in any way altered something in the system? Let us know if you get it work, ok?
J.
The only ROM Update i made was the official one from O²... And this was half a year ago.
Well but..... I SOLVED IT! But i cannot say how... The only thing i've done is that i opened the XDA2 and deconstructioned it in its parts... Well and when i "just for fun" tried to connect the battery to the battery connectors..... DING DING So i assembled it again and now it works fine!
I also cleaned a lot of dirt out of it, maybe this was the reason. I will keep an eye on this...
But thanks for your efforts...
Greetings Ben
Da*n it, you lucky guy,
I wish I get off with such a simple solution. I do not have the right tools but I am out just now and getting the things I need. Fingers crossed
Red light means, you have problem with battery. At first check, if you have closed red lock on the bottom of battery. There is no switch to sense rear cover, so, it doesn't matter, if it put or not.
If battery is installed, lock closed, but you still have red light - try to obtain for a minute working battery from another Himalaya and have a try. If it does not work too... seems it's a hardware problem there.
Same thing happened to me I just took the battery out and left it for a few minutes then back in and it works
John P
Thanks for your reply guys. I've tried everything you guys suggested, but I've been unsuccessful in starting my PDA. It's been like this for 2 months, I've tried taking out the battery, changing the battery etc, but still nothing. So I figured out it's probably a problem with the b/l mode, since I'm unable to enter b/l at all. I gave it to of mine who's a little more tech savvy, he's got the right tools to take the chip out, and if he can manage to flash the b/l. Has anyone done that. If yes, please advise. My friend has fixed some BIOS's for laptops etc, but this will be his first PDA. He said that he doesn't have a board for the PDA chip but will try to work it out some way around. Perhaps someone can advise me where to get that board from?
Anyway, I will keep you posted,and if you guys have any more ideas or experiences, please share.
J.