Database Users

activesync turning itself on!!

hi
i have this annoying problem on my JJ
the activesync keeps turning itself on in the ppc...
i have 4.1 AS on the computer and i sync via usb... never made any connection settings on the pocketpc and dont have any server options aswell ... but every 4-5 mins if i go back to RUNNING PROGRAMS i can see activesync running... i have just formatted my JJ for last 2 days hoping i would get rid of this problem as i thought some 3rd party software was calling AS... but after hard reset (and no 3rd party software) im still having this problem
can any one advise? im on vacation and cant keep the damn charger in my pocket all the time nor is a socket available at all times to charge it ... this is for those who wonder why im bothered so much by AS running in background...coz it keeps the processor busy and that uses extra battery!!!
thanks

The active sync turns itself on because by default it is set to sync with an exchange server every so often. To get rid of this on your JJ go to the active sync program. From the menu create an imaginary server by any name say "ABC". Now go to menu again and select "Schedule". Finally under "Sync During" Peak times / Off-Peak times select "Manually" from both the drop down lists. You will never see the active sync progam start up by itself again.

activesync wierdness

When I have my cingular 8125 connected to my desktop and activesync is running, I can't connect to anything on the internet with my PDA.
I'm accustomed to being able to do that and my previous PDA devices used activesync and the PC's internet connection to do that. Can the 8125 not do that?

Yes, the 8125 and other variants of the Wizard can use ActiveSync's "passthrough" function using port 5721, so it's definitely not exhibiting normal behavior.
ActiveSync is syncing ok? Do you get the two back and forth arrows icon on top (indicating a passthrough connection)? What happens when you try to browse?
I confess I haven't seen this before but I would start by opening a command prompt on your pc. Type the command
telnet 169.254.2.2 5721.
If it returns "Connect failed" you have some software blocking the connection -- possibly firewall since it's the often the culprit in AS connectivity issues, but possibly other sync software, or vpn.
You might try disabling your startup items using msconfig then see if it works -- go to start > run > msconfig.
On the General tab, click Selective Startup, then uncheck the Load Startup Items box. Then click the Services tab, check the box that says Hide All Microsoft services, then disable the remainding services. Reboot.
You'll need to run AS manually once it's booted then see if it will let you use the passthrough connection.

Well, it syncs just fine. It just doesn't get the passthough connection.
The telnet works just fine also.

Interesting. What does it do when you try to browse using the passthrough? Does it try to open a gprs connection instead? Does it give an error message?

It errors out with a message: "The page cannot be displayed because the connection was lost. Please try again."

Some more information.
When connected via activesync, I can check email. It's only the pocket IE that can't get to anywhere.
Any ideas?

i'm hating activesync 4.1, it disconnects halfway through a file transfer then renders my device unuseable til i soft reset and makes my pc not shut down without unplugging it :x
Ive done all the firewall settings etc but it still doesnt work properly, i can only stay connected to my pc for about 3 mins.
Guess im gonna have to buy a card reader :roll:

dmonik said:
i'm hating activesync 4.1, it disconnects halfway through a file transfer then renders my device unuseable til i soft reset and makes my pc not shut down without unplugging it :x
Ive done all the firewall settings etc but it still doesnt work properly, i can only stay connected to my pc for about 3 mins.
Guess im gonna have to buy a card reader :roll:
Click to expand...
Click to collapse
Out of curiousity, are you syncing with bluetooth or USB?

with usb, i also have wifi in the house but it wont log on to that either :roll: it finds it ok (and next doors hehe :twisted: ) but thats as far as it'll go. it wont accept the network password (im using the pkey method)
ive done all the stuff suggested by m$oft but nothing seems to help. it could be an issue with my home network stealing the bandwidth apparently-does this sound right? i never had a problem with my ppc2003 ipaq on active sync 3.8 but now that wont work either without cutting off after 3 mins.
why does m$oft crap never work

When the Wizard is connected and the Activesync box shows on your Computer, when u go to File > Connection settings.
Is the tab "This computer is connected to:"
set to "the internet"
Cuz that was the problem with mine. I set it to internet, and voila!, hello world wide web.

i only want to transfer music+videos+photos etc, not bothered about syncing the other stuff like contacts or using it to go online as im on an unlimited data tariff anyway

I'm having somewhat similar issues to the OP. Activesync Sync's fine, I can transfer files to/from the phone...however Passthrough doesn't work. I've disabled my firewall, and checked and rechecked all the settings on the PC and the Phone with no luck. If anyone has anything to suggest please let me know.
-AnarchE

I hope it's ok to ask this question in your thread. It regards activesync and outlook. My problem is that I can not add a calendar event with any text added to the note field on my cell phone (Cingular 8125) and have it sync to Outlook on the PC. I always get an "attention required" message followed by a error code: support code 1.
If I only have a calendar topic and location without any notes, it syncs up fine. Or I can add an event on the PC and have lots of notes and it syncs to the phone just fine...but not vice versa.
Just wondering if any of you have a similar issue - I have Activesync 4.2 and Outlook 2002
Incidentally, I can surf thru my phone when connected usb to my Dell Inspiron notebook.
thanks

Active Sync problem with brand new MDA CompactII

Somebody please help me!! I today got my new MDA Compact II. Have started it up and loaded active sync.
Whenever I connect it to the computer ActiveSync only gets as far as "Retrieving Settings"
No other Syncing takes place, however I can see the device in "My Computer" on my laptop.
I cant be doing anything wrong, its not as if i'm a newbie and have never used Active Sync before.
Anyone else encountered this problem?
I'm getting really frustrated, can anyone shed some light on this before it gets launched out the window?

You can try a few thing
(1) Remove the partnership of your device. E.g. File -> Delete Mobile device. It reconnect your phone it should ask you to set up a new partnership
(2) Remove the partnership, uninstall your active sync, reboot your system and reinstall your active sync
btw, the mobile device on your My Computer is there after you installed the activesync, doesn't mean much.

I expect it is the same problem as i see 50-60 times a day at work
Firewalls!
Sygate corporate firewall will not work until you do the MTU size hack.
On other firewalls, (McAfee, Sygate personal, etc) they dont always shut down when you disable them, they actually just hiode from you.
Check the MS site and make sure you have DEFINITELY added all the processes and ports to your firewall.
on the off chance it is not a firewall,
As it is now a TCP/IP connection with WM5, just cos your wm2003 device works, doesn't mean you've done everything right.
Try turning off any pop up blockers etc and check you only have the standard three protocols (at most, you should get away with only TCP/IP) enabled on the network connection that activesync creates. any other strange protocols can cause problems in communication.

What version of ActiveSync are you using? You tested the 4.2 Preview?

Cannot sync email when phone is connected to computer through USB

I upgraded my firmware to 2.17 from 2.09 and now my phone cannot sync email while the USB is connected to my pc. Anyway to fix this?

I had this issue with the 2.09 and currently have it with 2.17. Sprint tech help was unaware of this issue (big shock). Does anyone know the answer?

EVDO While on USB
Do you loose all internet connectivity while docked? Have you checked this setting:
On the computer, open ActiveSync and navigate to: File -> Connection Settings..., make sure that "Allow wireless connection on device when connected to the desktop" is checked.
-Jason

i have the same issue, and the check to allow connections is turned on, at least in xp. I can't find the same option in vista.

I would assume that if I dropped a new ROM on my device I would need to configure a whole new ActiveSync profile. Unfortunately, from my own experience, ActiveSync is a B***H when it comes to having 2 sync profiles. I remember even uninstalling AS and trying to remove all references in Program Files and REG and it still thought I was syncing with the same device.
I would have to suggest something extreme. Installing AS on another PC and trying to sync or... reimage your PC and reinstall AS fresh.

I had the same issue, there is a thread on msn about this...
http://forums.microsoft.com/windowsmobile/ShowPost.aspx?postid=2620369&siteid=65
For me, turning on wifi on and then back off via the hard switch seems to fix the issue. Hope it helps.

try settings-connection-usb to pc- and uncheck Enable Advanced Network Functionality

hd2 won't activesync

My ActiveSync won't Sync
I found with "Enable faster data synchronization check box" ON then doesn't even start ActiveSync on PC. Instead the LAN icon starts searching for an IP.
if OFF then it tries then ActiveSync says ERROR code 85010001
this page
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php
says An invalid HTTP communication or protocol syntax occurred.
reboot doesn't help.

Are you sync to Exchange of PC files?
if Exchange, try turn off push update, sync, and turn it back on.

sounds like it's stuck in modem mode or something.. have you tried switching between modes? e.g. put it in modem mode and disk drive and then activesync again..

no Exchange
turned off all except contact/calendar
tried disk drive and then activesync but no good
then tried turning bluetooth off and it worked with with "Enable faster data synchronization check box" off
so still not perfect

The more complex, the more can go wrong. Recently my HD2 has not been running activesync on connection. It is a problem after I have hibernated my PC, but also randomly at other times after a disconnect and reconnect.
Following hte advice above I've tried the change to modem, change to disk and back to activesync, but that did not help. Unchecking the "Enable faster data synchronization check box" has now allowed it to connect.
While activesync was unable to connect, I could still connect using a brilliant little program, sadly not recently updated, called mymobiler. That lets me control the HD2 from my PC< and do screen dumps as well. So how come that would connect but MS Activesync would not? And it was not a new install, I've had that since my first few days of the HD2 and worked well until the last couple of weeks, when this issue has become increasingly annoying.
While activesync was telling me I was disconnected, in the Windows 7 Devices and Printers there was an icon for a "Generic RNDIS" but nothing else about it. When on the HD2 I go back into USB to PC and check the tickbox for "Enable faster data synchronization" that icon reappears. Maybe disabling then enabling this check box has sorted it. Time will tell.

Hmmm...
It is not a new issue with activesync and htc phones. This thread is a year old.
In fact a search of hte web shows htis is common across several makes of phone.

Damn. When I installed HTC's latest hotfix for SMS, it soft reset the HD2.
On restart, the HD2 was not recognised by the PC, but it does show in Devices and Printers as the generic RBIS. So; uncheck the "Enable faster data synchronization" and it appears on the PC as a Generic Serial device, then becomes a live device in the Mobile Device Centre. I guess we won't be using faster then.
What I don;'t understand is why both of the showings in the Devices and Printers are Generic. Surely there is a driver?

argh, now it's broken again, had BT on...
htc has no clue and suggests (again) that I just keep creating a new partnership each time I have this issue (daily)

Are you sync'ing to an external exchaneg server as well as locally?
I had an issue with mine that the external exchange and local seemed to clash some how, I deleted the external and all internal connections from the phone's active sync screen and then the local PCwas able to re sync, then added each of the other conections and made sure that there where no contradictions in the syncing rules?
Maybe not your issue but worth mentioning!

speakerphone said:
argh, nowt's broken again, had BT on...
htc has no clue
Click to expand...
Click to collapse
I regret this is incomprehensible. "nowt" means nothing, so you are saying that nothing is broken again. That would be good, not bad. Your post then stops part way through and concludes negatively against HTC, though for no reason whatsoever. Please could you repost with something that makes sense?

I have no exchange servers, just local PC,
but all errors are exchange related, so HTC say.

if you dont have an exchange server then remove it completely ftom the list of sync locations (i cant remember how you do this, but its the same screen where you select what you want to sync). ive found that if it isnt being recognised that removing the phone from device manager list in windows (deleting drivers/software if asked) and reconnecting the phone seems to work. i have my driver install set to use windows update to locate drivers so try this as well

HD2 won't activesync via bluetooth
My LEO do sync properly via USB. Not connect absolutely via BT.
my setting is :
internal GPS connect via COM4 to TomTom7, VisualGPSce, TutorAssist
and seems to be:
bluetooth port IN is COM1
bluetooth port OUT is COM2
In my Notebook the lonely Local port is COM5. No other one is available
ActiveSync Bluetooth connection is set on COM5

So i know this thread is way old but figured id give it a try. The screen cracked on my TP2 and I cant get WMDC to recognize my device to pull the data. I'm pretty sure that enable faster data synchronization is checked and my screens broken so i can't fix that. Is there another way I can access the phone? Any help is appreciated ty.