Database Users

ActiveSync

Uni running latest rom.
Info :- Yesterday Activesync working at home and at work through USB.
Got home last night and thought I will set up my bluetooth conenction at home. Did this no problem at all the Uni connects through Bluetooth fine.
Get to work today and Uni Will not sync through USB.
I have gone through these Forums and can not find anything. Activesync just keeps saying connected.
Help !!!!!

Me again.
I have been through the Forums on this site and tried all the stuff on here.
Can I have on PC connect by bluetooth and another via USB.
I have tried soft reset and Activesync still says Connecting then times out after a long time.
Any help on this matter would be good.

Yo!
Can I have on PC connect by bluetooth and another via USB.
Click to expand...
Click to collapse
Yes. For my Xda Exec I have a USB connection to 'WORK-PC1', I have also set up a WiFi internet connection at work. Then, when I get home I use a Bluetooth connection and surf the internet using my 'HOME-XP-PC' connection via anothre ActiveSync 4.1 partnership (and also via a USB cable link if I want).
Alot of reference is made (here & other web sites) to ActiveSync & issues with partnerships: it appears that the thing to do is delete any troublesome partnerships, reset the PC & set up the partnership again.
Cheers,
Andy

CraptiveSync
Here we gop then :-
Active Sync :- Work PC (USB) Home PC (Bluetooth)
Have Wi-fi working no problme at home or work.
I have had to hard reset my UNI. Now both work and home connect fine using usb.
I set up BT on Home and the usb connection stops working. Also will not sync usb at work.
soft reset nothing. turn BT off nothing. Hard reset again and it syncs with both pcs usb.
Bluetooth on work pc this time.
Same again once BT set up will not usb sync.
GOD I HATE ACTIVE SYNC. In fact im renaming it to CraptiveSync.
I have no tired this in as meny ways as can set up BT first then USB.
BT and BT on both pc's works fine. but will not usb.
USB first then BT.

My experiences with this type of CRAP so far has led me to believe:
1) It's NOT ActiveSync - it's OK as long as v4.1 is used. Ensuring that WinXP Pro uses SP2 etc. etc.
2) It's NOT the PDA - only a handful of options HOWEVER one crucial thing I have learnt is:
Start > Settings > Connections > Connections (icon):
Advanced (tab): > Select Networks:
Ensure BOTH options are set to 'My Work Network'.
3) If there are any issues, IT'S AT THE PC END OF THINGS and it's this multitude of crappy layered & hidden options and badly written drivers that casues ActiveSync (et al) to go AWOL. :evil:
Oh, & ongoing issues I have with COM ports.....
Andy

CraptiveSync issues still happening.
Hard reset both Pc's connect fine using USB. As soon as either PC is switched to Bluetooth and a connection is set up USB STOPS WORKING.
IT WORKS FINE until Bluetooth set up.
Anyone ??

USB Activesync Issue
I'm getting the same issue, but I only connect through USB. I sync to a work PC and a home PC. It all worked fine straight after reflashing (a mere two weeks after I got the damn thing, too many problems with the slow Orange ROM).
It started with the "Connecting..." message staying on the screen on the home PC. I have just now deleted all partnerships on the PC and am trying again. It's now just saying "Retrieving settings..."
I'm going to rename the phone and try again from scratch.
I don't know how Activesync works but I'm wondering if maybe the version of it on my phone, that was installed during the reflashing is different/incompatible with the version on my PC. I have no idea if Activesync is installed during the flashing process or if it somehow sits there throughout. Does this sound reasonable? If it is the case, how does one go about checking the version of AS on the phone?
Any help appreciated. TIA

SORTED THE BLUETOOTH ISSUE
I have sorted out the Bluetooth isssues I was having in this thread.
Heres how :-
Home pc (Bluetooth) Work pc USB.
Hard reset the UNI (This restores active sync back to default settings).
Set up USB pc first.
Then set up Bluetooth Pc.
It works.

I noticed while buggering about last night that there seems to be something up with one of the network adaptors and IP addresses but honestly I don't know enough about TCP/IP to do anything with it!
I managed to sync using a BT connection but it seemed to take an age.

Won't reconnect bluetooth
I'm having what appears to be a distinct problem. I have a T-Mobile MDA which I synch by cable at the office, and by bluetooth at home.
This arrangement worked for a while, but now every time I disconnect the bluetooth, I can't reconnect until I go into bluetooth settings, choose devices tab, find the home PC partner, press and hold for edit. There I see the Activesync service checked, but if I refresh, the Activesync service is unchecked. If I check it, I can synch via bluetooth without difficulty.
Any ideas? This clearly seems to be a problem with the PPC Activesync.

More
This problem -- I have to edit the bluetooth connection on the PPC -- has a slight wrinkle. Just unchecking and checking the Activesync service on the devices edit will make it possible to connect. It is as if the service is actually unchecked when it appears checked.

zone alarm & active sync
I just figured it out from my end ... with the :connecting" activesync problem. It seems that Zone Alarm was the culprit and since then everything has been working fine.

hey underwurlde how do u surf the net on ur universal via ur pc? i ve been tryin since i dont kno wen but havnt been success full. on connectin them by bluetooth it asks for a dialing number or a pass. which will be used to connect

hey underwurlde how do u surf the net on ur universal via ur pc? i ve been tryin since i dont kno wen but havnt been success full. on connectin them by bluetooth it asks for a dialing number or a pass. which will be used to connect

I would love to know the answer to this one.
I was surfing on wifi last night. Now today activesync just says connecting for ever when using USB.
I read on the MS website an old post that said if you do many soft-resets usb activesync may be imparied and you need to do hard reset. There is no way I will reinstall all my apps again. I am sure this is a firmware thing.
Something has become corrupted in the universal's program storage. hard reset just effectively reinstalls everything. Perhaps re-installing one of the cabs from the extended rom will solve this problem.
anyone have any suggestions or sovled this problem themself ? (my problem is definitely not firewall!)

essgee
hey underwurlde how do u surf the net on ur universal via ur pc? i ve been tryin since i dont kno wen but havnt been success full. on connectin them by bluetooth it asks for a dialing number or a pass. which will be used to connect.
Firstly Essgee Im assuming your craptivesync connection is on your home pc via bluetooth. It makes no odds if its bluetooth or usb. If its a work connection it might be a firewall thing. I can ot surf the web at work on my ppc as the fire wall will not let me.
Home PC. Or slack work firewall.
Sync with PC. Open ActiveSync up. Go to file and the connection settings. In the drop down box marked as "This computer connects to" change it to the internet. You should now be able to surf the net.
Let me know ??
colonel
This happend to me. I had to hard reset PPC and it has not happend since. Dont know what went wrong. I did read somewhere that WI-FI connected to a WLAN and then BLuetooth Activesync don't get on when both are trying to connect to the internet. (This was my problem).

essgee
hey underwurlde how do u surf the net on ur universal via ur pc? i ve been tryin since i dont kno wen but havnt been success full. on connectin them by bluetooth it asks for a dialing number or a pass. which will be used to connect.
Firstly Essgee Im assuming your craptivesync connection is on your home pc via bluetooth. It makes no odds if its bluetooth or usb. If its a work connection it might be a firewall thing. I can ot surf the web at work on my ppc as the fire wall will not let me.
Home PC. Or slack work firewall.
Sync with PC. Open ActiveSync up. Go to file and the connection settings. In the drop down box marked as "This computer connects to" change it to the internet. You should now be able to surf the net.
Let me know ??
colonel
This happend to me. I had to hard reset PPC and it has not happend since. Dont know what went wrong. I did read somewhere that WI-FI connected to a WLAN and then BLuetooth Activesync don't get on when both are trying to connect to the internet. (This was my problem).

I didn't actually use bluetooth, just wifi. It might be another reason, it might be because we disconnect the PPC from the PC when activesync is doing something, or making a call, and this corrupts something on the PPC. It definitely not the PC as I tried different ones and also reinstalling activesync and wiping registry entries.
Anyway I had to do a hard reset, and it all worked again. Damn it!

ActiveSyncToggle
If you are having trouble with the reconnection problem -- that is, having to reboot the PC and/or soft reset the Wizard to get a success, I have found that most of my problems were reduced by using ActiveSyncToggle to shut off Activesync, and disconecting the bluetooth connection on the PPC rather than shutting off bluetooth.
ActiveSyncToggle solves the PC problem entirely (I never have to restart PC) but I still sometimes have to go to PPC bluetooth connection, click on the PC and uncheck and re-check the activesync service. This is clearly a software problem, since the service is checked but acts as if it is unavailable; unchecking and then putting the check mark back cures the problem.
ActiveSyncToggle solves another problem for me. Sometimes in boot up, the bluetooth starts after activesync, which causes an error "can't find the com port" from activesync. Since I now shut off activesync, I don't get these error messages.
Not exactly plug and play, though.

Activesync hanging on "Looking for changes"

Hi
Activesync just decided to stop working yesterday on my O2 XDA Mini S.. I've uninstalled and reinstalled both Activesync and Outlook 2003, and even resorted to hard resetting the device, but I still get a hang when I connect!!!
Any ideas?
Shaun

make a new partenship but do not tick the media box.something to do with media player. i have been having the problem for over a week.
whatever you do do not open media player wile sync as i will desconect the device.let me know how you get on.

I have been having this problem regularly with both my phones since I got my XDA mini S and MDA Vario 2 weeks ago.

I had the PPC6700 for a couple days (switched from cingular to sprint - hated their service so now am back to cingular) now I have the 8125 and with both devices 4.1 blows - very tricky to configure. My issues came from VPN mostly - I say mostly cause it still doesnt like to connect when I have that tunnel in place. What I determined to work on both handsets was sync the cal, inbox, tasks, and contacts with exchange and sync NOTHING locally. If I need to transfer files I do it via mSD card - apps install regardless. This is a high level accounting of what I went through, but will go through more detail if you want.

I had the same problem also some weeks back. It ended up being due to the software firewall I am running (sygate). I've discovered that I have to completely exit the firewall app (rather than just allow all traffic) if I want to sync properly - a real pain!
Based on a bit of hunting I've found out that the activesync connection works by creating a software USB - tcpip bridge. The first step on connecting the win mobile is to assign an ip address to the connection. This proceeds ok with the firewall app running as it works via the normal DHCP port numbers. Once this is done activesync knows there is a win mobile machine connected and starts trying to commumicate with it ( connected..... looking for changes). The problem now is that the communication between activesync and the machine occurs via different ports number *which are blocked by the firewall app*. This also explains why you can't sync when you have a VPN active - the VPN blocks the traffic from the 'extra' local address created by the activesync DHCP request and activesync consequently can't tell the win mobile is attached.
What I don't understand is why if doesn't work when I tell the firewall to "allow all"! There is a document on microsoft's site explaining how to go about setting up a firewall to allow this traffic (google for 'activesync firewall problem'). Problem is that it doesn't seem to work with the sygate firewall as far as I can tell...... any ideas anyone?

does anyone know if you can install IPX/SPX on the handheld?

Hi
Thanks but still not working... I am not running my VPN (I know Activesync never works with my VPN). I do not have any firewall software in place, and the windows firewall is off. My antivirus is disabled when I sync, and I have a valid, DHCP assigned IP address.
I am not syncing media - in fact the *only* item I have ticked is files.
I can explore the pocketpc OK, so I know its physically connecting.
:-(
Any other ideas?
Shaun

this page may help
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm

Hi
Sigh, still no luck. So far I have:
1. Repaired and then Reinstalled Activesync 4.1
2. Repaired and then Reinstalled Outlook 2003
3. Repaired mapi32.dll
4. Hard reset the XDA mini S
5. Deleted all partnerships, both sides
6. Changed sync options to only sync favorites
7. Reapplied XP SP2 and patches
8. Removed all firewalls and antivirus software
9. Tried different cables, and IR connections
Yet still, no matter what I do, I get "Looking for changes" forever. Exporing the PPC is fine.
I cannot reinstall XP - this is an company laptop, and MIS do not allow us to reinstall our OS, and as they don't support the XDA, they won't reinstall XP either....
So I'm left with no options - back to a palm!?
Regards
Shaun

Sorted!!
Phew
After random playing I found it... It hangs if "favorites" is n the sync list. If I delete the partnership and when the wizard restarts, untick favorites, it syncs OK.
In all my testing, I had stupidly assumed things like files and favorites would work...
So... I think I'll live without favorites.
Shaun

U must have stuff which is not uninstalled properly. try unchecking everything for SYNC except Files.

I have experienced the same problem. Activesync worked great out of the box, but several days later, began hanging up on "Looking for Changes". Nothing that I tried fixed the problem, including reinstallation, deletion of devices from both sides, syncing with BT, etc. Finally, I gave up and did a hard reset, and Activesync immediately worked perfectly again! I assume that one or more programs I installed on the MDA along the way was causing the problem, and I am now going to methodically reinstall apps until I find the culprit. I will post again when I identify the guilty party.

had the same problems, tried all the standard solutions and nothing fixed the hanging on sync issue...
until i plugged the phone into the usb add-on card instead of plugging in to the motherboard's usb ports.
haven't had any problems since!

Had about the same problem.
Just synchronized once, and on a second connection hung on connecting or looking for changes. Tried everything I could think of.
Last resort was a cold reboot without restoring the backup..
Then synchronizing worked like a charm.
Put back the backup and it still works.
Why? Beats me........
Edit
It stopped functioning again. Have to do a soft reset and delete the partnership on th PC.
Then it will sync for as long as the Wizard stays in the cradle.
When I take it out it won't sync for a second time

Hangs on looking for changes
I find it does this everytime, without fail, if outlook is open when I connect.
If it's closed, and I connect, no problem.
Another quirk is media player.
When the device is connected and you open a movie file in WMP. If you close WMP, the file continues playing (in audio at least). Disconnect the device, no problem.

Works now
Hi,
I had same problem.
I was using Zone Alarm and after I configured it right it worked.
I had to upgrade to pro
Microsoft has got a nice page that explains it for different firewalls.
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
I do not really understand why it does work now when it didn't when I just diabled the windows firewall or later the ZoneAlarm firewall. But it works now.
Greetz,
Pfeffa-rah

I also had all kind of troubles trying to sync via USB. Now I sync via BT and it works pretty well so far. No need to disable the firewall, no hanging, etc. But I only sync the Outlook stuff, no files or favorites.

Bogus said:
I had the same problem also some weeks back. It ended up being due to the software firewall I am running (sygate). I've discovered that I have to completely exit the firewall app (rather than just allow all traffic) if I want to sync properly - a real pain!
Based on a bit of hunting I've found out that the activesync connection works by creating a software USB - tcpip bridge. The first step on connecting the win mobile is to assign an ip address to the connection. This proceeds ok with the firewall app running as it works via the normal DHCP port numbers. Once this is done activesync knows there is a win mobile machine connected and starts trying to commumicate with it ( connected..... looking for changes). The problem now is that the communication between activesync and the machine occurs via different ports number *which are blocked by the firewall app*. This also explains why you can't sync when you have a VPN active - the VPN blocks the traffic from the 'extra' local address created by the activesync DHCP request and activesync consequently can't tell the win mobile is attached.
What I don't understand is why if doesn't work when I tell the firewall to "allow all"! There is a document on microsoft's site explaining how to go about setting up a firewall to allow this traffic (google for 'activesync firewall problem'). Problem is that it doesn't seem to work with the sygate firewall as far as I can tell...... any ideas anyone?
Click to expand...
Click to collapse
First of all you have to open the ports in the sygate firewall like microsoft describes (http://www.microsoft.com/windowsmobile/help/activesync/sygate.mspx)
For getting the synchronization to run with the sygate firewall it seems to be necessary to change the maximum tcp ip packet size (MTU).
You have to change the RNDIS driver settings in the mobile phones registry as well. Use a regedit tool like PHM Registry Editor:
Here are the settings to be added (or to be changed respectively):
Key: HKEY_LOCAL_MACHINE\Drivers\USB\FunctionDrivers\RNDIS
Name of the Value to add: MTU
Type : DWORD
Data: 1514 (Value is Decimal)
Name of Value to add: MaxOutTransfer
Type: DWORD
Data: 1642 (Value is Decimal)
After a reset my Prophet (XDA Neo) synchronized well with active sygate firewall!

had the same problem
I had the same problem when i first got my mda. It didn't even work off the bat. I noticed it was my computer because i tried it at work and it worked perfectly. I called everybody and tried everything you can possibly imagine. In the end i said the hell with it and i reinstalled my OS. Now its working like a charm. Don't what caused it but I haven't had it since.

firewall
I had this same problem and i had to go open up some ports in my windows xp firewall, once i did this, it worked just fine.
if you read the trouble shooting steps that come with the program it tells you that.
-Chuck

Active Sync problem with brand new MDA CompactII

Somebody please help me!! I today got my new MDA Compact II. Have started it up and loaded active sync.
Whenever I connect it to the computer ActiveSync only gets as far as "Retrieving Settings"
No other Syncing takes place, however I can see the device in "My Computer" on my laptop.
I cant be doing anything wrong, its not as if i'm a newbie and have never used Active Sync before.
Anyone else encountered this problem?
I'm getting really frustrated, can anyone shed some light on this before it gets launched out the window?

You can try a few thing
(1) Remove the partnership of your device. E.g. File -> Delete Mobile device. It reconnect your phone it should ask you to set up a new partnership
(2) Remove the partnership, uninstall your active sync, reboot your system and reinstall your active sync
btw, the mobile device on your My Computer is there after you installed the activesync, doesn't mean much.

I expect it is the same problem as i see 50-60 times a day at work
Firewalls!
Sygate corporate firewall will not work until you do the MTU size hack.
On other firewalls, (McAfee, Sygate personal, etc) they dont always shut down when you disable them, they actually just hiode from you.
Check the MS site and make sure you have DEFINITELY added all the processes and ports to your firewall.
on the off chance it is not a firewall,
As it is now a TCP/IP connection with WM5, just cos your wm2003 device works, doesn't mean you've done everything right.
Try turning off any pop up blockers etc and check you only have the standard three protocols (at most, you should get away with only TCP/IP) enabled on the network connection that activesync creates. any other strange protocols can cause problems in communication.

What version of ActiveSync are you using? You tested the 4.2 Preview?

Stop exchange sync when connected to PC?

I have my 8525 setup to sync my calendar and contacts with my work exchange server. It works fine unless I connect my phone to my home PC and ActiveSync tries to sync it. I suspect the exchange server is setup to recognize mobile devices and not allow a non mobile device to connect.
Is there anyway to prevent the sync when connected to the PC and leave it enabled for getting it's own updates through it's own data connection?
Or is there a fix to let the PC successfully connect?

Turn off or uninstall ActiveSync on the home computer?
Can you just uninstall or turn off the ActiveSync app on your home PC? If you turn off the 'Start when Windows starts', it should stay off until you decide to open it on your own. The phone should still charge and that is the reason I am assuming you are plugging it in to your home PC. Just my 2cents.

Also depends upon DNS etc.
E.g. I have exchange server on local LAN, but use DynDNS to access it over the internet.
So, entry for my phone is mydomain.dyndns.org (or whatever). Thing is, when you plu the phone a PC on the LAN at home, it tries to resolve mydomain.dyndns.org, which of course it does, and ends up with my external internet address.
I solved this by putting an entry mydomain.dyndns.org in the hosts file of the PC I use to connect the phone, pointing to the LOCAL LAN address of the exchange server.
Hope that makes sense.
Could, of course, be irrelevant for you tho

Actually, I have just re-read your orginal post where you mention "Work Exchange Server" so what i have said is indeed probably irrelevant.

Turning off ActiveSync
eaglecomm said:
Can you just uninstall or turn off the ActiveSync app on your home PC? If you turn off the 'Start when Windows starts', it should stay off until you decide to open it on your own. The phone should still charge and that is the reason I am assuming you are plugging it in to your home PC. Just my 2cents.
Click to expand...
Click to collapse
I do use ActiveSync on my PC on occasion to install/remove software.
I am not aware of any way to deactivate it though. I could of course remove it from startup applications but once you launch it you cannot shut it down easily.

Exchange Sync
philg2000 said:
Actually, I have just re-read your orginal post where you mention "Work Exchange Server" so what i have said is indeed probably irrelevant.
Click to expand...
Click to collapse
Exactly.
The issue is work exchange and home PC.
Oddly though, I do not remember having this problem on my 8125. Perhaps I did have it and just do not remember.
Is there a way to stop the device from using the PC internet connect and force it to use it's own radio? I suspect this is not the device so much as it is ActiveSync on the PC side.
Is it a known issue that the exchange server is looking at the connecting device to determine if it is indeed a mobile device? The exchange server domain is listed as mobile.mydomain.com where our normal remote access exchange domain for Outlook Web Access would be mail.mydomain.com making me think it is specifically setup for Windows Mobile devices and it does some detection of the device type.
I do not seem to be able to setup different sync settings on the PC than on the device as they update to the other when connected.
Others must have this problem as well but I have not seen any other threads on it yet.

I'm just guessing here...
maybe you can try to erase your device from your home pc and stablis a new partnership again, but this time when the options apear, choose to sync nothing, I mean disable the sync options in ActiveSync at your home...
or set the new partnership as guest, this way the PPC wont try to sync but will let you explore or install programs.
If I understood rigth, you dont neet to sync info with your home pc, just instal programs or explore the PPC
edit: also, in Connection Settings in activesync put a checkmark in "allow wireless connection..." just to let your phone have a GPRS connection while attached to your pc.
Hope it could help.
Regards
Mablan

I cannot find an "Allow wirelessconnection" option in ActiveSync. I am running the version released a couple of months ago for the DST fix.
I think not plugging into the PC to charge may be the way to go and either plug into another PC without ActiveSync or into the AC charger. I was thinking about getting a cradle though and that would be a nuisance.
Would this same issue occur if I were using BlueTooth to sync with the PC? I wonder.
I also frequently have problems if the 8525 is left plugged into the computer overnight. It will sometimes lock up on me so that I cannot turn it on and have to soft reset, or it will seem to be working until I try and make a data connection and find that it will not connect and also requires a soft reset. This is a major nuisance when I am playing audio through a BT connect in my car and realize I cannot connect data and have to reset. The BT connect in my car is NOT automatic and I have to go to Com Manager/Settings/Bluetooth Settings/Devices then I have to Top/Hold on my Scosche adapter and select Set as Wireless Stereo. This is difficult to do while driving. Might have to look for a different BT receiver for the car as this is a nuisance that does not exist in my HT820 headset.

the_nite_owl said:
I cannot find an "Allow wirelessconnection" option in ActiveSync. I am running the version released a couple of months ago for the DST fix.
Click to expand...
Click to collapse
In Activesync...open File menu, then choose Connection Settings, a pop up window will open, in that window the last option is the one that has to be checked...
Also, if you connect your device to PC in home only for charging it, then I think the option of conect as guess is a good opction...
Regards;

Are you getting an error message?
Try browsing the internet while connected to the PC. Its often an XP firewall/security issue. I had the same problem with one of my PCs. Installing AS 4.5 fixed it.
Hope that helps you.

hd2 won't activesync

My ActiveSync won't Sync
I found with "Enable faster data synchronization check box" ON then doesn't even start ActiveSync on PC. Instead the LAN icon starts searching for an IP.
if OFF then it tries then ActiveSync says ERROR code 85010001
this page
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php
says An invalid HTTP communication or protocol syntax occurred.
reboot doesn't help.

Are you sync to Exchange of PC files?
if Exchange, try turn off push update, sync, and turn it back on.

sounds like it's stuck in modem mode or something.. have you tried switching between modes? e.g. put it in modem mode and disk drive and then activesync again..

no Exchange
turned off all except contact/calendar
tried disk drive and then activesync but no good
then tried turning bluetooth off and it worked with with "Enable faster data synchronization check box" off
so still not perfect

The more complex, the more can go wrong. Recently my HD2 has not been running activesync on connection. It is a problem after I have hibernated my PC, but also randomly at other times after a disconnect and reconnect.
Following hte advice above I've tried the change to modem, change to disk and back to activesync, but that did not help. Unchecking the "Enable faster data synchronization check box" has now allowed it to connect.
While activesync was unable to connect, I could still connect using a brilliant little program, sadly not recently updated, called mymobiler. That lets me control the HD2 from my PC< and do screen dumps as well. So how come that would connect but MS Activesync would not? And it was not a new install, I've had that since my first few days of the HD2 and worked well until the last couple of weeks, when this issue has become increasingly annoying.
While activesync was telling me I was disconnected, in the Windows 7 Devices and Printers there was an icon for a "Generic RNDIS" but nothing else about it. When on the HD2 I go back into USB to PC and check the tickbox for "Enable faster data synchronization" that icon reappears. Maybe disabling then enabling this check box has sorted it. Time will tell.

Hmmm...
It is not a new issue with activesync and htc phones. This thread is a year old.
In fact a search of hte web shows htis is common across several makes of phone.

Damn. When I installed HTC's latest hotfix for SMS, it soft reset the HD2.
On restart, the HD2 was not recognised by the PC, but it does show in Devices and Printers as the generic RBIS. So; uncheck the "Enable faster data synchronization" and it appears on the PC as a Generic Serial device, then becomes a live device in the Mobile Device Centre. I guess we won't be using faster then.
What I don;'t understand is why both of the showings in the Devices and Printers are Generic. Surely there is a driver?

argh, now it's broken again, had BT on...
htc has no clue and suggests (again) that I just keep creating a new partnership each time I have this issue (daily)

Are you sync'ing to an external exchaneg server as well as locally?
I had an issue with mine that the external exchange and local seemed to clash some how, I deleted the external and all internal connections from the phone's active sync screen and then the local PCwas able to re sync, then added each of the other conections and made sure that there where no contradictions in the syncing rules?
Maybe not your issue but worth mentioning!

speakerphone said:
argh, nowt's broken again, had BT on...
htc has no clue
Click to expand...
Click to collapse
I regret this is incomprehensible. "nowt" means nothing, so you are saying that nothing is broken again. That would be good, not bad. Your post then stops part way through and concludes negatively against HTC, though for no reason whatsoever. Please could you repost with something that makes sense?

I have no exchange servers, just local PC,
but all errors are exchange related, so HTC say.

if you dont have an exchange server then remove it completely ftom the list of sync locations (i cant remember how you do this, but its the same screen where you select what you want to sync). ive found that if it isnt being recognised that removing the phone from device manager list in windows (deleting drivers/software if asked) and reconnecting the phone seems to work. i have my driver install set to use windows update to locate drivers so try this as well

HD2 won't activesync via bluetooth
My LEO do sync properly via USB. Not connect absolutely via BT.
my setting is :
internal GPS connect via COM4 to TomTom7, VisualGPSce, TutorAssist
and seems to be:
bluetooth port IN is COM1
bluetooth port OUT is COM2
In my Notebook the lonely Local port is COM5. No other one is available
ActiveSync Bluetooth connection is set on COM5

So i know this thread is way old but figured id give it a try. The screen cracked on my TP2 and I cant get WMDC to recognize my device to pull the data. I'm pretty sure that enable faster data synchronization is checked and my screens broken so i can't fix that. Is there another way I can access the phone? Any help is appreciated ty.