Database Users

ActiveSync

Uni running latest rom.
Info :- Yesterday Activesync working at home and at work through USB.
Got home last night and thought I will set up my bluetooth conenction at home. Did this no problem at all the Uni connects through Bluetooth fine.
Get to work today and Uni Will not sync through USB.
I have gone through these Forums and can not find anything. Activesync just keeps saying connected.
Help !!!!!

Me again.
I have been through the Forums on this site and tried all the stuff on here.
Can I have on PC connect by bluetooth and another via USB.
I have tried soft reset and Activesync still says Connecting then times out after a long time.
Any help on this matter would be good.

Yo!
Can I have on PC connect by bluetooth and another via USB.
Click to expand...
Click to collapse
Yes. For my Xda Exec I have a USB connection to 'WORK-PC1', I have also set up a WiFi internet connection at work. Then, when I get home I use a Bluetooth connection and surf the internet using my 'HOME-XP-PC' connection via anothre ActiveSync 4.1 partnership (and also via a USB cable link if I want).
Alot of reference is made (here & other web sites) to ActiveSync & issues with partnerships: it appears that the thing to do is delete any troublesome partnerships, reset the PC & set up the partnership again.
Cheers,
Andy

CraptiveSync
Here we gop then :-
Active Sync :- Work PC (USB) Home PC (Bluetooth)
Have Wi-fi working no problme at home or work.
I have had to hard reset my UNI. Now both work and home connect fine using usb.
I set up BT on Home and the usb connection stops working. Also will not sync usb at work.
soft reset nothing. turn BT off nothing. Hard reset again and it syncs with both pcs usb.
Bluetooth on work pc this time.
Same again once BT set up will not usb sync.
GOD I HATE ACTIVE SYNC. In fact im renaming it to CraptiveSync.
I have no tired this in as meny ways as can set up BT first then USB.
BT and BT on both pc's works fine. but will not usb.
USB first then BT.

My experiences with this type of CRAP so far has led me to believe:
1) It's NOT ActiveSync - it's OK as long as v4.1 is used. Ensuring that WinXP Pro uses SP2 etc. etc.
2) It's NOT the PDA - only a handful of options HOWEVER one crucial thing I have learnt is:
Start > Settings > Connections > Connections (icon):
Advanced (tab): > Select Networks:
Ensure BOTH options are set to 'My Work Network'.
3) If there are any issues, IT'S AT THE PC END OF THINGS and it's this multitude of crappy layered & hidden options and badly written drivers that casues ActiveSync (et al) to go AWOL. :evil:
Oh, & ongoing issues I have with COM ports.....
Andy

CraptiveSync issues still happening.
Hard reset both Pc's connect fine using USB. As soon as either PC is switched to Bluetooth and a connection is set up USB STOPS WORKING.
IT WORKS FINE until Bluetooth set up.
Anyone ??

USB Activesync Issue
I'm getting the same issue, but I only connect through USB. I sync to a work PC and a home PC. It all worked fine straight after reflashing (a mere two weeks after I got the damn thing, too many problems with the slow Orange ROM).
It started with the "Connecting..." message staying on the screen on the home PC. I have just now deleted all partnerships on the PC and am trying again. It's now just saying "Retrieving settings..."
I'm going to rename the phone and try again from scratch.
I don't know how Activesync works but I'm wondering if maybe the version of it on my phone, that was installed during the reflashing is different/incompatible with the version on my PC. I have no idea if Activesync is installed during the flashing process or if it somehow sits there throughout. Does this sound reasonable? If it is the case, how does one go about checking the version of AS on the phone?
Any help appreciated. TIA

SORTED THE BLUETOOTH ISSUE
I have sorted out the Bluetooth isssues I was having in this thread.
Heres how :-
Home pc (Bluetooth) Work pc USB.
Hard reset the UNI (This restores active sync back to default settings).
Set up USB pc first.
Then set up Bluetooth Pc.
It works.

I noticed while buggering about last night that there seems to be something up with one of the network adaptors and IP addresses but honestly I don't know enough about TCP/IP to do anything with it!
I managed to sync using a BT connection but it seemed to take an age.

Won't reconnect bluetooth
I'm having what appears to be a distinct problem. I have a T-Mobile MDA which I synch by cable at the office, and by bluetooth at home.
This arrangement worked for a while, but now every time I disconnect the bluetooth, I can't reconnect until I go into bluetooth settings, choose devices tab, find the home PC partner, press and hold for edit. There I see the Activesync service checked, but if I refresh, the Activesync service is unchecked. If I check it, I can synch via bluetooth without difficulty.
Any ideas? This clearly seems to be a problem with the PPC Activesync.

More
This problem -- I have to edit the bluetooth connection on the PPC -- has a slight wrinkle. Just unchecking and checking the Activesync service on the devices edit will make it possible to connect. It is as if the service is actually unchecked when it appears checked.

zone alarm & active sync
I just figured it out from my end ... with the :connecting" activesync problem. It seems that Zone Alarm was the culprit and since then everything has been working fine.

hey underwurlde how do u surf the net on ur universal via ur pc? i ve been tryin since i dont kno wen but havnt been success full. on connectin them by bluetooth it asks for a dialing number or a pass. which will be used to connect

hey underwurlde how do u surf the net on ur universal via ur pc? i ve been tryin since i dont kno wen but havnt been success full. on connectin them by bluetooth it asks for a dialing number or a pass. which will be used to connect

I would love to know the answer to this one.
I was surfing on wifi last night. Now today activesync just says connecting for ever when using USB.
I read on the MS website an old post that said if you do many soft-resets usb activesync may be imparied and you need to do hard reset. There is no way I will reinstall all my apps again. I am sure this is a firmware thing.
Something has become corrupted in the universal's program storage. hard reset just effectively reinstalls everything. Perhaps re-installing one of the cabs from the extended rom will solve this problem.
anyone have any suggestions or sovled this problem themself ? (my problem is definitely not firewall!)

essgee
hey underwurlde how do u surf the net on ur universal via ur pc? i ve been tryin since i dont kno wen but havnt been success full. on connectin them by bluetooth it asks for a dialing number or a pass. which will be used to connect.
Firstly Essgee Im assuming your craptivesync connection is on your home pc via bluetooth. It makes no odds if its bluetooth or usb. If its a work connection it might be a firewall thing. I can ot surf the web at work on my ppc as the fire wall will not let me.
Home PC. Or slack work firewall.
Sync with PC. Open ActiveSync up. Go to file and the connection settings. In the drop down box marked as "This computer connects to" change it to the internet. You should now be able to surf the net.
Let me know ??
colonel
This happend to me. I had to hard reset PPC and it has not happend since. Dont know what went wrong. I did read somewhere that WI-FI connected to a WLAN and then BLuetooth Activesync don't get on when both are trying to connect to the internet. (This was my problem).

essgee
hey underwurlde how do u surf the net on ur universal via ur pc? i ve been tryin since i dont kno wen but havnt been success full. on connectin them by bluetooth it asks for a dialing number or a pass. which will be used to connect.
Firstly Essgee Im assuming your craptivesync connection is on your home pc via bluetooth. It makes no odds if its bluetooth or usb. If its a work connection it might be a firewall thing. I can ot surf the web at work on my ppc as the fire wall will not let me.
Home PC. Or slack work firewall.
Sync with PC. Open ActiveSync up. Go to file and the connection settings. In the drop down box marked as "This computer connects to" change it to the internet. You should now be able to surf the net.
Let me know ??
colonel
This happend to me. I had to hard reset PPC and it has not happend since. Dont know what went wrong. I did read somewhere that WI-FI connected to a WLAN and then BLuetooth Activesync don't get on when both are trying to connect to the internet. (This was my problem).

I didn't actually use bluetooth, just wifi. It might be another reason, it might be because we disconnect the PPC from the PC when activesync is doing something, or making a call, and this corrupts something on the PPC. It definitely not the PC as I tried different ones and also reinstalling activesync and wiping registry entries.
Anyway I had to do a hard reset, and it all worked again. Damn it!

ActiveSyncToggle
If you are having trouble with the reconnection problem -- that is, having to reboot the PC and/or soft reset the Wizard to get a success, I have found that most of my problems were reduced by using ActiveSyncToggle to shut off Activesync, and disconecting the bluetooth connection on the PPC rather than shutting off bluetooth.
ActiveSyncToggle solves the PC problem entirely (I never have to restart PC) but I still sometimes have to go to PPC bluetooth connection, click on the PC and uncheck and re-check the activesync service. This is clearly a software problem, since the service is checked but acts as if it is unavailable; unchecking and then putting the check mark back cures the problem.
ActiveSyncToggle solves another problem for me. Sometimes in boot up, the bluetooth starts after activesync, which causes an error "can't find the com port" from activesync. Since I now shut off activesync, I don't get these error messages.
Not exactly plug and play, though.

activesync wierdness

When I have my cingular 8125 connected to my desktop and activesync is running, I can't connect to anything on the internet with my PDA.
I'm accustomed to being able to do that and my previous PDA devices used activesync and the PC's internet connection to do that. Can the 8125 not do that?

Yes, the 8125 and other variants of the Wizard can use ActiveSync's "passthrough" function using port 5721, so it's definitely not exhibiting normal behavior.
ActiveSync is syncing ok? Do you get the two back and forth arrows icon on top (indicating a passthrough connection)? What happens when you try to browse?
I confess I haven't seen this before but I would start by opening a command prompt on your pc. Type the command
telnet 169.254.2.2 5721.
If it returns "Connect failed" you have some software blocking the connection -- possibly firewall since it's the often the culprit in AS connectivity issues, but possibly other sync software, or vpn.
You might try disabling your startup items using msconfig then see if it works -- go to start > run > msconfig.
On the General tab, click Selective Startup, then uncheck the Load Startup Items box. Then click the Services tab, check the box that says Hide All Microsoft services, then disable the remainding services. Reboot.
You'll need to run AS manually once it's booted then see if it will let you use the passthrough connection.

Well, it syncs just fine. It just doesn't get the passthough connection.
The telnet works just fine also.

Interesting. What does it do when you try to browse using the passthrough? Does it try to open a gprs connection instead? Does it give an error message?

It errors out with a message: "The page cannot be displayed because the connection was lost. Please try again."

Some more information.
When connected via activesync, I can check email. It's only the pocket IE that can't get to anywhere.
Any ideas?

i'm hating activesync 4.1, it disconnects halfway through a file transfer then renders my device unuseable til i soft reset and makes my pc not shut down without unplugging it :x
Ive done all the firewall settings etc but it still doesnt work properly, i can only stay connected to my pc for about 3 mins.
Guess im gonna have to buy a card reader :roll:

dmonik said:
i'm hating activesync 4.1, it disconnects halfway through a file transfer then renders my device unuseable til i soft reset and makes my pc not shut down without unplugging it :x
Ive done all the firewall settings etc but it still doesnt work properly, i can only stay connected to my pc for about 3 mins.
Guess im gonna have to buy a card reader :roll:
Click to expand...
Click to collapse
Out of curiousity, are you syncing with bluetooth or USB?

with usb, i also have wifi in the house but it wont log on to that either :roll: it finds it ok (and next doors hehe :twisted: ) but thats as far as it'll go. it wont accept the network password (im using the pkey method)
ive done all the stuff suggested by m$oft but nothing seems to help. it could be an issue with my home network stealing the bandwidth apparently-does this sound right? i never had a problem with my ppc2003 ipaq on active sync 3.8 but now that wont work either without cutting off after 3 mins.
why does m$oft crap never work

When the Wizard is connected and the Activesync box shows on your Computer, when u go to File > Connection settings.
Is the tab "This computer is connected to:"
set to "the internet"
Cuz that was the problem with mine. I set it to internet, and voila!, hello world wide web.

i only want to transfer music+videos+photos etc, not bothered about syncing the other stuff like contacts or using it to go online as im on an unlimited data tariff anyway

I'm having somewhat similar issues to the OP. Activesync Sync's fine, I can transfer files to/from the phone...however Passthrough doesn't work. I've disabled my firewall, and checked and rechecked all the settings on the PC and the Phone with no luck. If anyone has anything to suggest please let me know.
-AnarchE

I hope it's ok to ask this question in your thread. It regards activesync and outlook. My problem is that I can not add a calendar event with any text added to the note field on my cell phone (Cingular 8125) and have it sync to Outlook on the PC. I always get an "attention required" message followed by a error code: support code 1.
If I only have a calendar topic and location without any notes, it syncs up fine. Or I can add an event on the PC and have lots of notes and it syncs to the phone just fine...but not vice versa.
Just wondering if any of you have a similar issue - I have Activesync 4.2 and Outlook 2002
Incidentally, I can surf thru my phone when connected usb to my Dell Inspiron notebook.
thanks

Man I am pissed I can get my Dual to talk to my PC

Everytime I try and sync my Dual I get the messge "To synchronize this device, you must install Activesync 4.5 or newer on your desktop computer". I have been all over the internet looking for a solution but nothing works. I have installed the newest version of Mobile Device Center and updated, unchecked the usb to pc box under connections, nothing works. Can someone plese help me out.

which OS are you using in your desktop pc?

worth a try
1/turn on the speaker volune of your pc + make sure in connecton setting allow usb setting is ticked
2/connect the phone do you hear a sound on connection?
3/does connecting the phone open up the software? if so what happens next?
4/do you have a firewall installed on your pc if so switch it off and try and reconnect the phone this is only for syncing if you are going to use internet sharing then switch back on the firewall/antivirus as it will not affect the network connection
5/if you want to sync with the firewall switched on go to the manufacture of your firewalls(i.e mcfee/norton) website and under support you will find configuration info relating to activesync and firewall software,otherwise do a google search for configuring active sync with your firewall (i.e norton,mcfee)
6/if still no luck try installing the active sync software on another pc and try syncing
7/ what operating system are you using

Yes, check your firewall settings. Had the same problem with NOD.

well i couldnt get it to sync so i just said screw it and reformatted my laptop then did all updates then tried to sync and it worked fine.

hd2 won't activesync

My ActiveSync won't Sync
I found with "Enable faster data synchronization check box" ON then doesn't even start ActiveSync on PC. Instead the LAN icon starts searching for an IP.
if OFF then it tries then ActiveSync says ERROR code 85010001
this page
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php
says An invalid HTTP communication or protocol syntax occurred.
reboot doesn't help.

Are you sync to Exchange of PC files?
if Exchange, try turn off push update, sync, and turn it back on.

sounds like it's stuck in modem mode or something.. have you tried switching between modes? e.g. put it in modem mode and disk drive and then activesync again..

no Exchange
turned off all except contact/calendar
tried disk drive and then activesync but no good
then tried turning bluetooth off and it worked with with "Enable faster data synchronization check box" off
so still not perfect

The more complex, the more can go wrong. Recently my HD2 has not been running activesync on connection. It is a problem after I have hibernated my PC, but also randomly at other times after a disconnect and reconnect.
Following hte advice above I've tried the change to modem, change to disk and back to activesync, but that did not help. Unchecking the "Enable faster data synchronization check box" has now allowed it to connect.
While activesync was unable to connect, I could still connect using a brilliant little program, sadly not recently updated, called mymobiler. That lets me control the HD2 from my PC< and do screen dumps as well. So how come that would connect but MS Activesync would not? And it was not a new install, I've had that since my first few days of the HD2 and worked well until the last couple of weeks, when this issue has become increasingly annoying.
While activesync was telling me I was disconnected, in the Windows 7 Devices and Printers there was an icon for a "Generic RNDIS" but nothing else about it. When on the HD2 I go back into USB to PC and check the tickbox for "Enable faster data synchronization" that icon reappears. Maybe disabling then enabling this check box has sorted it. Time will tell.

Hmmm...
It is not a new issue with activesync and htc phones. This thread is a year old.
In fact a search of hte web shows htis is common across several makes of phone.

Damn. When I installed HTC's latest hotfix for SMS, it soft reset the HD2.
On restart, the HD2 was not recognised by the PC, but it does show in Devices and Printers as the generic RBIS. So; uncheck the "Enable faster data synchronization" and it appears on the PC as a Generic Serial device, then becomes a live device in the Mobile Device Centre. I guess we won't be using faster then.
What I don;'t understand is why both of the showings in the Devices and Printers are Generic. Surely there is a driver?

argh, now it's broken again, had BT on...
htc has no clue and suggests (again) that I just keep creating a new partnership each time I have this issue (daily)

Are you sync'ing to an external exchaneg server as well as locally?
I had an issue with mine that the external exchange and local seemed to clash some how, I deleted the external and all internal connections from the phone's active sync screen and then the local PCwas able to re sync, then added each of the other conections and made sure that there where no contradictions in the syncing rules?
Maybe not your issue but worth mentioning!

speakerphone said:
argh, nowt's broken again, had BT on...
htc has no clue
Click to expand...
Click to collapse
I regret this is incomprehensible. "nowt" means nothing, so you are saying that nothing is broken again. That would be good, not bad. Your post then stops part way through and concludes negatively against HTC, though for no reason whatsoever. Please could you repost with something that makes sense?

I have no exchange servers, just local PC,
but all errors are exchange related, so HTC say.

if you dont have an exchange server then remove it completely ftom the list of sync locations (i cant remember how you do this, but its the same screen where you select what you want to sync). ive found that if it isnt being recognised that removing the phone from device manager list in windows (deleting drivers/software if asked) and reconnecting the phone seems to work. i have my driver install set to use windows update to locate drivers so try this as well

HD2 won't activesync via bluetooth
My LEO do sync properly via USB. Not connect absolutely via BT.
my setting is :
internal GPS connect via COM4 to TomTom7, VisualGPSce, TutorAssist
and seems to be:
bluetooth port IN is COM1
bluetooth port OUT is COM2
In my Notebook the lonely Local port is COM5. No other one is available
ActiveSync Bluetooth connection is set on COM5

So i know this thread is way old but figured id give it a try. The screen cracked on my TP2 and I cant get WMDC to recognize my device to pull the data. I'm pretty sure that enable faster data synchronization is checked and my screens broken so i can't fix that. Is there another way I can access the phone? Any help is appreciated ty.

ActiveSync silly issue

Hello everyone,
After spending with the dark side of Blackberry phone, I went back to WM because I was amazed by the HD2.
One thing I am not amazed though is my silly Windows Mobile Center.
In fact, I am using Windows 7 Pro. The first I setup partnership it worked fine to sync with my outlook (personal email account). Then I setup on the phone, my work email (i.e. exchange server setup for online activesync), and the sync with the server is working fine. But when I plugged back the USB cable to sync with my personal PC outlook (which is configured with a Gmail account), it doesn't connect at all.
The computer doesn't seem to see the device. And the phone doesn't seem to see the computer.
What I have done so far:
- Check and enabled in Windows firewall all the Windows Mobile Center program
- Uninstall and re-install the driver for PocketPCSync (under Mobile devices in Device Manager)
- Delete my partnership (but I can't recreate it since I can't see the phone
Nothing is changing. I can't sync with the PC at all. On the other hand the sync with the exchange server is working fine.
Is the problem due to the fact that I have a pc-sync with outlook using a gmail account, and an online sync setup with an exchange server?
It is quite an annoying problem.
Thank you for your help

Wouldn't your HD2 be connected in USB disk mode instead of ActiveSync mode? Do you have an extra disk drive appearing in the computer?

I just "fixed" this issue by performing a hard reset (power off then press both volume buttons for a couple of secs until you get the confirmation screen).
Warning: It does erase all your settings, apps and files that aren't on the SD card, but contacts, photos, messages and the like can at least be synced using the Microsoft My Phone app.
After that, Device Centre/ActiveSync connects, and you can re-sync with myphone.
I was wondering if it was a dodgy registry value that caused the crash, but I'm no closer to knowing.
Oh yes: I did try all the options like "faster transfer" and DMA/IP Transport, etc. it was definitely set on ActiveSync mode, and I tried XP Pro/ActiveSync and Win7 Home/Device Centre. And I tried turning the firewall off!

Thanks for your reply guys.
@kilrah:
Yes I already tried to uncheck the checkbox below activesync usb mode.
Also, I have double check I am in activesync mode and not usb disk.
@mpaxton:
I know a hard reset would probably solve the problem but since I have to activesync everyday, it is not a long term solution. I really need to find what is the problem.

I had a similar problem which ended up being a faulty usb connector in the phone which HTC replaced pretty quickly (8 days).
http://forum.xda-developers.com/showthread.php?t=590517
I had hard set without success and reflashed roms too.
Also of note, it was charging fine, just not connecting...

Finally !!!!
Thank you for your reply but I finally figured out my issues (actually there was two issues).
1/ Some services were not running so by using this tutorial (http://www.pocketpcfaq.com/faqs/wmdc/services.htm thanks a lot to the author) I managed to find the services required which were not running.
2/ My second issue is the silly part. Since I have an ultra portable laptop (Sony Vaio P), when I am at home, I access it using "Remote desktop" from my desktop at home so that I can enjoy the big screen and bigger keyboard without having to plug anything to the laptop. And it looks like, if I am connected to the laptop on remote desktop and plug the HD2, nothing happen in windows mobile center, like if it isn't connected. But when I am on the laptop (and after sorting out the services issues I mentioned before), it works perfectly fine. So touch wood it will carrying working but for now it is working fine even after setting up the online sync with the Exchange server.
Not sure if number 2 is a actually a bug or a security restriction but maybe I can send my bill to Microsoft for the hours of testing

jchoco said:
2/ My second issue is the silly part. Since I have an ultra portable laptop (Sony Vaio P), when I am at home, I access it using "Remote desktop" from my desktop at home so that I can enjoy the big screen and bigger keyboard without having to plug anything to the laptop. And it looks like, if I am connected to the laptop on remote desktop and plug the HD2, nothing happen in windows mobile center, like if it isn't connected. But when I am on the laptop (and after sorting out the services issues I mentioned before), it works perfectly fine. So touch wood it will carrying working but for now it is working fine even after setting up the online sync with the Exchange server.
Not sure if number 2 is a actually a bug or a security restriction but maybe I can send my bill to Microsoft for the hours of testing
Click to expand...
Click to collapse
It is probably the setting for RDP on your desktop computer.
You can choose to share local devices and resources:
"Other Supported Plug and Play (PnP) devices"