Fire Tab 10 Plus (2021?) black screen after standby - Fire HD 8 and HD 10 Q&A, Help & Troubleshooting

Hi guys, running toolbox on my Fire Tab 10 Plus since around 2 years w/o problems at all.
Today after I was using the tablet before, its not waking up with the power button.
pressing 40+ s power button, no effect
pressing power AND volume up 40s no effect
connecting to toolbox=> no device detected
What can I do now, which is the right forum for this kind of problems?
thanks in advance

uweee said:
Hi guys, running toolbox on my Fire Tab 10 Plus since around 2 years w/o problems at all.
Today after I was using the tablet before, its not waking up with the power button.
pressing 40+ s power button, no effect
pressing power AND volume up 40s no effect
connecting to toolbox=> no device detected
What can I do now, which is the right forum for this kind of problems?
thanks in advance
Click to expand...
Click to collapse
no ideas?

uweee said:
no ideas?
Click to expand...
Click to collapse
does anything show up as a device, im not sure what would show up in windows. In linux it might show up better. You might try and opening it up and disconnecting the battery. Either the whole thing is fried or your in some bootrom, preloader, etc mode that isnt being detected by toolbox. toolbox uses adb.

Michajin said:
does anything show up as a device, im not sure what would show up in windows. In linux it might show up better. You might try and opening it up and disconnecting the battery. Either the whole thing is fried or your in some bootrom, preloader, etc mode that isnt being detected by toolbox. toolbox uses adb.
Click to expand...
Click to collapse
thx
I have no linux available and no knowledge there
Opened the backside of the tablet, which was easy, and disconnected the battery, no changes, table stays dark
meanwhile opened a case at Amazon, the offer 1 year guaranty and 2 years warranty but I am waiting till 6 working days for an answer... lets see

uweee said:
thx
I have no linux available and no knowledge there
Opened the backside of the tablet, which was easy, and disconnected the battery, no changes, table stays dark
meanwhile opened a case at Amazon, the offer 1 year guaranty and 2 years warranty but I am waiting till 6 working days for an answer... lets see
Click to expand...
Click to collapse
do the warrenty thing. But does windows pick anything up as a device?

Michajin said:
do the warrenty thing. But does windows pick anything up as a device?
Click to expand...
Click to collapse
few minutes ago, amazon chat/call reached again and a new HD 10 plus is on the way to me
hope the toolbox will work on this newer version.
No windows saw nothing, I guess its a bigger problem, like I said if I connected it to my charger it shows 0,0A so no charging at all

Related

Won' t turn on! Tried all suggestions

Yes I have read all posts regarding "Screen Of Death" issue and i have tried all the suggestions. But still, my 10.1 won' t turn on. I have left it drain the bat for 2 days now.
Even if i plug it to the charger there is no sign of battery charging. Hence just blank black screen. any other idea before I have to go to the Service Center. Thanks. Any help would be appreciated.....
Connect the USB to a Windows computer and press Power + Volume Up for 30seconds. Do you hear a Windows "new hardware found" sound?
Thanks... Tried... Still fail. My PC only signaling found new hardware but fail the installation process. I guess because the tab is still not ON. Help....
It seems my PC recognizes the tab but can't find the driver. I can also feel "warm" near the power button area when i connect it to any electricity but still no TURN ON or BATTERY CHARGING INDICATION.
Have you tried to charge it with the wall charger for at least 2hrs and then unplug it and hold powerbutton 10 sec?
Sent from my GT-I9000 using Tapatalk
AndreBrian said:
Thanks... Tried... Still fail. My PC only signaling found new hardware but fail the installation process. I guess because the tab is still not ON. Help....
It seems my PC recognizes the tab but can't find the driver. I can also feel "warm" near the power button area when i connect it to any electricity but still no TURN ON or BATTERY CHARGING INDICATION.
Click to expand...
Click to collapse
Actually, that is what I was expecting as result.
The Power + Volume Up enables the nvflash APX mode, the screen remains totally black. I simply wanted to know if the tablet works and the culprit is just the screen. From what you say, we get the expected results... Windows detects the new hardware so the tablet works.
Now try the opposite: Power + Volume Down, hold it for 30seconds.
If you don't see nothing on the screen, it is probably a screen contact that got lose... you need to service it by Samsung.
yes done that. Still not ON. When I plug it I can feel it is working since I can feel "the warm" but screen still is blank
Then you already know what to do.
No biggie, Samsung will send you a replacement for sure.
yqed said:
Actually, that is what I was expecting as result.
The Power + Volume Up enables the nvflash APX mode, the screen remains totally black. I simply wanted to know if the tablet works and the culprit is just the screen. From what you say, we get the expected results... Windows detects the new hardware so the tablet works.
Now try the opposite: Power + Volume Down, hold it for 30seconds.
If you don't see nothing on the screen, it is probably a screen contact that got lose... you need to service it by Samsung.
Click to expand...
Click to collapse
yes. In fact now the APX is still working trying to find " a new hardware ". Should I cancel it and try the POWER+VOL DOWN now?
Yes, go ahead.
DONE the Power + Volume Down still not ON. BTW the APX Could not find any driver? Is it normal. Before this happens in fact i can transfer any file with my PC through MTP. Thanks again for your help. Hopefully you still know any other solution.... Keep waiting
The APX driver is included into nvflash package, it does not matter if you install it or not at this point. The advantage of this test is that the APX mode keeps the screen off in purpose, while allowing you to flash the tablet through a CMD window (only if you have an unlocked bootloader). We used this trick to determine if the core of your tablet works... we wanted to isolate the problem related to your screen.
I recommend you to contact Samsung and have the tablet serviced. Some screens lose a contact point when you drop the tablet by accident or if a soldering point is weak... The heat generated inside is enough sometimes to sever a lose circuit connection. Either ways, you do NOT want to keep this tablet.
I hope you did not flashed the tablet with some custom ROM, or else Samsung might void your warranty.
OK. Then the only thing i can do is go to SC.......Hmmmmm I am still using stock rom but unfortunately i did root the tab already. Is it bad judgement??? Thanks anyway.
I really hope it is only the screen connection lose issue. But just for curiousity. If only the screen keeps OFF, does it mean I actually can still check that my gtalk on the tab still connects? How this thing works??? since i just check with my phone my gtalk on tab is off.
You ordered the tablet online from Samsung or you bought it from a retailer like Best Buy?
I bought it from retailer. BTW is there any kind of USB JIG for the tab similar to SGSII? I just thought maybe this can help solve the screen of death issue. Ha ha ha ....
Perfect, just go see the store and explain to them nicely the issue. I'm sure they will exchange it for you.
Forget about the JIG or anything else, your screen is gone wacko... What you do now is try to force a blind guy drive a car... Just go exchange the tablet.
Ok I' ll do that. Thanks for your info and help. Hopefully problem will be solved soon.
I had the same issue but I couldn't return to the store so I went through support. They don't have parts yet so they just send you a different unit. In total it took 2.5 weeks for me and I ended up with an unlocked unit
Sent from my LG-P999 using Tapatalk
x-ravin said:
I had the same issue but I couldn't return to the store so I went through support. They don't have parts yet so they just send you a different unit. In total it took 2.5 weeks for me and I ended up with an unlocked unit
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
Damn, it took 2.5 weeks to get a new unit?
The good news is, it's recoverable. The bad news is, it's going to take a long time.
Keep it off the charger.
Hold down the power button to get it cycling through APX mode while plugged into your PC (can hear the USB connection sound in Windows).
Tape the power switch down, verify it's still going into APX mode after taped, then unplug it.
Leave the tablet alone for a few days. Think about puppies, chocolate, bouncing breasts, whatever makes you happy, and forget about the Tab.
Come back, plug it back into the PC, see if you still hear it connect. If so, walk away again, come back the next day.
When it finally stops going into APX mode, plug it into a wall charger and leave it alone for about an hour, it should start charging normally, and once it's got charge showing, it'll power up normally.
Rule of thumb is it'll take about a full day for every 10% of charge that was on the battery when it went down, if you keep the power button taped down.

Archos 101 problem

Well basically my Archos 101 wouldnt turn on, when it eventually did all i saw was a white screen, no words or anything, tried holding the + and - along with the power button and all i keep getting is the white screen with no words
Any idea how i can get this Archos sorted??
Cheers Nick
If you serach for white screen, you would find alot of answers.
1. It seems to be a firmwarebug that still isn't eliminated, or you didn't update to 2.4.81 Firmware.
2. Do a "reset" by holding the powerbutton for ca 20 seconds ( it says 10 in the manual, but...)
3. Wait 10 seconds and start the tablet again.
Thanks for the reply mate, i tried the reset u suggested but after holding the powerbutton for 20 secs +, all it did was turn off the tablet, waited the 10 secs and statrted it again and all it brought up was the white screen again!!
Done a search and nothing i havnt seen before really helped me
Dunno what to do
So it only comes up white?
No Archos boot logo before?
fzelle said:
So it only comes up white?
No Archos boot logo before?
Click to expand...
Click to collapse
Unfortunately yeah
nickynabi said:
Unfortunately yeah
Click to expand...
Click to collapse
what where you doing before hand?
Nothing its my mums, and she was just browsing (thats all she can do) and she left it and the battery ran down and it switched off. So i put in the charger and it took a while before the power light would even turn green, and when it did and it turned on the white screen is what i was greeted with
nickynabi said:
Nothing its my mums, and she was just browsing (thats all she can do) and she left it and the battery ran down and it switched off. So i put in the charger and it took a while before the power light would even turn green, and when it did and it turned on the white screen is what i was greeted with
Click to expand...
Click to collapse
hmm odd, however alot of people have had all sorts of problems after running the battery right down due to bugs in the firmware, android devices 'should' power off so there's still 2% battery to make sure there is enough to boot, however it seemed this wasn't the case with these tablets.
Mine was drained once because I left it in sleep for a few days and it then wouldn't boot.
However the fact you get a white screen suggests its not quite this...sounds to me that something has become corrupt due to the drain. Have you tried connecting it to the computer at the white screen and seeing is ADB can pick it up?
zacthespack said:
hmm odd, however alot of people have had all sorts of problems after running the battery right down due to bugs in the firmware, android devices 'should' power off so there's still 2% battery to make sure there is enough to boot, however it seemed this wasn't the case with these tablets.
Mine was drained once because I left it in sleep for a few days and it then wouldn't boot.
However the fact you get a white screen suggests its not quite this...sounds to me that something has become corrupt due to the drain. Have you tried connecting it to the computer at the white screen and seeing is ADB can pick it up?
Click to expand...
Click to collapse
Dunno what ADB is, but yeah i tried connecting to my macbook and my brothers windows laptop and with the windows it did the usual finding ur device, then the your device is now ready to use, but it couldnt be discovered for some reason
nickynabi said:
Dunno what ADB is, but yeah i tried connecting to my macbook and my brothers windows laptop and with the windows it did the usual finding ur device, then the your device is now ready to use, but it couldnt be discovered for some reason
Click to expand...
Click to collapse
ADB = 'Android developer bridge' its a tool in the android SDK that allows your to connect to your android device and do pretty much anything via command line. But the important thing would be to see if ADB can 'see' your device because that would mean the device isn't completely dead and there could be hope.
Check this out: http://www.archos.com/support/support_tech/updates_adb.html?country=ws&lang=en
zacthespack said:
ADB = 'Android developer bridge' its a tool in the android SDK that allows your to connect to your android device and do pretty much anything via command line. But the important thing would be to see if ADB can 'see' your device because that would mean the device isn't completely dead and there could be hope.
Check this out: http://www.archos.com/support/support_tech/updates_adb.html?country=ws&lang=en
Click to expand...
Click to collapse
Ah rite, thanks for the info! Ill check that out now
nickynabi said:
Ah rite, thanks for the info! Ill check that out now
Click to expand...
Click to collapse
ok cool, once you have it installed, plug your device in when its off, and open a terminal in the directory where the adb program is android-sdk\platform-tools
Then turn the device on and type in adb devices if your lucky it should come saying a device is found
Tried it on my mac, and to be honest it all looked like gibberish to me, ill give it a go on windows and see if i can get any result
Again thanks for the info

[Q] Nook simple touch stuck in USB mode

I connected the Nook simple touch to load some books from my laptop. Windows explorer and Calibre both recognize the device and show the books in the device. However, even after 'ejecting' the nook from the laptop, the screen is stuck in 'USB mode'. I have repeatedly connected it to the laptop and my desktop with no change. I have charged it many times.. None of the usual tricks of holding down the power button at the back, holding down the power button and N worked. I opened the nook and disconnected the battery for a few minutes but nothing happened. Any suggestions would be greatly appreciated. The device is out of warranty.
Thanks
Peeam
peeam said:
I connected the Nook simple touch to load some books from my laptop. Windows explorer and Calibre both recognize the device and show the books in the device. However, even after 'ejecting' the nook from the laptop, the screen is stuck in 'USB mode'. I have repeatedly connected it to the laptop and my desktop with no change. I have charged it many times.. None of the usual tricks of holding down the power button at the back, holding down the power button and N worked. I opened the nook and disconnected the battery for a few minutes but nothing happened. Any suggestions would be greatly appreciated. The device is out of warranty.
Thanks
Peeam
Click to expand...
Click to collapse
Okay, I may be able to help.
Is there a microSD card in your Nook/is there one available?
Are you rooted? If so, what method did you use?
What model of Nook Touch is it? The Nook Touch Glow or just the plain Nook Touch?
What is the software version of your Nook?
My replies below in red
thenookieforlife3 said:
Okay, I may be able to help.
Is there a microSD card in your Nook/is there one available? : Yes, I have a microSD
Are you rooted? If so, what method did you use? Not rooted
What model of Nook Touch is it? The Nook Touch Glow or just the plain Nook Touch? Plain Nook touch
What is the software version of your Nook?
Click to expand...
Click to collapse
Cannot tell as the device is frozen on the USB screen
I left the battery disconnected for 30 minutes. No change. The folders in windows explorer are showing date of 1/1/2000 !
I can transfer files to NST through USB or microSD but as the device is frozen, not sure how to reboot it to read those files.
Thanks for your help.
Peeam
peeam said:
My replies below in red
Cannot tell as the device is frozen on the USB screen
I left the battery disconnected for 30 minutes. No change. The folders in windows explorer are showing date of 1/1/2000 !
I can transfer files to NST through USB or microSD but as the device is frozen, not sure how to reboot it to read those files.
Thanks for your help.
Peeam
Click to expand...
Click to collapse
Sure.
Alright, so just to make sure - holding the back power button has no effect whatsoever on the screen?
thenookieforlife3 said:
Sure.
Alright, so just to make sure - holding the back power button has no effect whatsoever on the screen?
Click to expand...
Click to collapse
Unfortunately no. Tried all possible combinations too and for different durations. I read somewhere that after disconnecting the battery, press power button for 60 seconds and leave the device unconnected for 30 minutes. Did that too.
peeam said:
Unfortunately no. Tried all possible combinations too and for different durations. I read somewhere that after disconnecting the battery, press power button for 60 seconds and leave the device unconnected for 30 minutes. Did that too.
Click to expand...
Click to collapse
How long has this problem been occurring for? (How long has your screen been stuck?)
I'm guessing that this is a hardware issue, as there is no way that the actual device is not responding to the on/off button on the back. I think that it really is responding to it, but you can't see it happening because the screen is stuck at the USB Mode box.
Try this:
Connect the Nook to your computer via USB.
Open Windows explorer to "My Computer" so that you can see the Nook "drives".
Now push the power button on the back of the Nook and hold it for up to 30 seconds.
Observe if the Nook "drives" disappear and then reappear in Windows Explorer.
If they do, that is an indication that your Nook has rebooted. If this happens, it is likely that your Nook is "functioning fine" and the eInk display is broken.
David0226 said:
Try this:
Connect the Nook to your computer via USB.
Open Windows explorer to "My Computer" so that you can see the Nook "drives".
Now push the power button on the back of the Nook and hold it for up to 30 seconds.
Observe if the Nook "drives" disappear and then reappear in Windows Explorer.
If they do, that is an indication that your Nook has rebooted. If this happens, it is likely that your Nook is "functioning fine" and the eInk display is broken.
Click to expand...
Click to collapse
Ah, yes. This would be a good indicator.
Thanks, David!
Quick message to David0226:
Have you decided about your signature yet?
thenookieforlife3 said:
How long has this problem been occurring for? (How long has your screen been stuck?)
I'm guessing that this is a hardware issue, as there is no way that the actual device is not responding to the on/off button on the back. I think that it really is responding to it, but you can't see it happening because the screen is stuck at the USB Mode box.
Click to expand...
Click to collapse
You may be right about the hardware. We had given this as a gift to someone in Australia who recently returned it as 'not working'. I do not have the details of what was not working. The screen looked OK with the screen saver but I did not check the functions except for charging it. I connected it to the PC to remove the books that were on it and load new ones which went OK. When I disconnected the device, I discovered the USB Mode screen not going away.
Now that it is 'bricked', I do not mind playing around with the hardware if you have any suggestions.
Thanks for your help.
Peeam
peeam said:
You may be right about the hardware. We had given this as a gift to someone in Australia who recently returned it as 'not working'. I do not have the details of what was not working. The screen looked OK with the screen saver but I did not check the functions except for charging it. I connected it to the PC to remove the books that were on it and load new ones which went OK. When I disconnected the device, I discovered the USB Mode screen not going away.
Now that it is 'bricked', I do not mind playing around with the hardware if you have any suggestions.
Thanks for your help.
Peeam
Click to expand...
Click to collapse
Try this thread: kindle 3 lcd in nook ST - is it possible ???
There seems to be a bit about screen hacking/changing in there.
Let me know how it goes! :laugh:
thenookieforlife3 said:
Try this thread: kindle 3 lcd in nook ST - is it possible ???
There seems to be a bit about screen hacking/changing in there.
Let me know how it goes! :laugh:
Click to expand...
Click to collapse
Thanks for the great suggestion- will keep you posted !
So it does appear to be a screen problem as the re-booting test in windows explorer was positive.
The replacement screens on ebay for NST or Kindle 3 start around $30. I do not think that it is worth the expense as used NST can be purchased for a few dollars more.
Thanks for your helpful suggestions in arriving at a diagnosis. I used this to become an expert in taking NST apart- did that 4 times !:fingers-crossed:
Regards
Peeam
peeam said:
So it does appear to be a screen problem as the re-booting test in windows explorer was positive.
The replacement screens on ebay for NST or Kindle 3 start around $30. I do not think that it is worth the expense as used NST can be purchased for a few dollars more.
Thanks for your helpful suggestions in arriving at a diagnosis. I used this to become an expert in taking NST apart- did that 4 times !:fingers-crossed:
Regards
Peeam
Click to expand...
Click to collapse
I agree wholeheartedly to that - the only real reason to actually get a new screen would be if you were rooted and had a ton of stuff on your Nook that you seriously didn't want to lose.
Glad to help, though!

my yotaphone is dead

it was working and suddenly it just died ive tried charging it and ive tried pressing power and power + volumen up and down and nothing seems to work. Any thoughts, ideas? the back cover is stuck in a notification it doesnt work also it seems to charge on the Wireless charger
luisumf said:
it was working and suddenly it just died ive tried charging it and ive tried pressing power and power + volumen up and down and nothing seems to work. Any thoughts, ideas? the back cover is stuck in a notification it doesnt work also it seems to charge on the Wireless charger
Click to expand...
Click to collapse
Try to get into download mode. Or wait a while
Sent from my YD201 using Tapatalk
luisumf said:
it was working and suddenly it just died ive tried charging it and ive tried pressing power and power + volumen up and down and nothing seems to work. Any thoughts, ideas? the back cover is stuck in a notification it doesnt work also it seems to charge on the Wireless charger
Click to expand...
Click to collapse
Try pressing power for about 15 seconds, it should reset then.
SteadyQuad said:
Try pressing power for about 15 seconds, it should reset then.
Click to expand...
Click to collapse
it doesnt reset the power button is useless, i guess ill have to wait for the battery to drain maybe then it restarts
adamo86 said:
Try to get into download mode. Or wait a while
Sent from my YD201 using Tapatalk
Click to expand...
Click to collapse
how do i get it in download mode?
luisumf said:
how do i get it in download mode?
Click to expand...
Click to collapse
The easiest way is plugging the usb cable (which is connected to your computer) to your phone while holding volume down button. No need to press power button. From download mode you can boot to recovery etc with the help of your pc.
Jeopardy said:
The easiest way is plugging the usb cable (which is connected to your computer) to your phone while holding volume down button. No need to press power button. From download mode you can boot to recovery etc with the help of your pc.
Click to expand...
Click to collapse
did not work
This sounds more and more like a case for Yota's repair center. If there wasn't something broken in the device one of these methods described in this thread should have worked.
Sounds like hardware to me.
I had the same issue. Left it on the table with the e-ink screen on top, came back hours later, the clock was 90 minutes behind and the phone dead. Resetting with 10 Seconds ON/OFF button didn´t work. Had to send it in. 2 weeks later got it back. They said they had to change the whole motherboard, even got a new IMEI with it. Then a few days later I tried the main camera and it did not work, error message by Android, unaccessible camera... Then by pressure on the camera it worked sometimes, sometimes only misty lines, sometimes splitscreen mode, sometimes not. Maybe a mistake by the service while reassembling the phone? Anyway, had to send it in AGAIN, got it back, sold it on ebay with 130 Euros loss and bought a new white one because I love the principle and options of the second screen so much. The white one is a newer batch, they say with some new (and probably more reliable?) hardware, so up until now I am completely satisfied, no error for 6 weeks (fingers crossed...)
My old black one was maybe a monday batch
petra333 said:
I had the same issue. Left it on the table with the e-ink screen on top, came back hours later, the clock was 90 minutes behind and the phone dead. Resetting with 10 Seconds ON/OFF button didn´t work. Had to send it in. 2 weeks later got it back. They said they had to change the whole motherboard, even got a new IMEI with it. Then a few days later I tried the main camera and it did not work, error message by Android, unaccessible camera... Then by pressure on the camera it worked sometimes, sometimes only misty lines, sometimes splitscreen mode, sometimes not. Maybe a mistake by the service while reassembling the phone? Anyway, had to send it in AGAIN, got it back, sold it on ebay with 130 Euros loss and bought a new white one because I love the principle and options of the second screen so much. The white one is a newer batch, they say with some new (and probably more reliable?) hardware, so up until now I am completely satisfied, no error for 6 weeks (fingers crossed...)
My old black one was maybe a monday batch
Click to expand...
Click to collapse
Hi Petra. Since you're using a Yotaphone as well, could I ask you to do a small favour for me please? After I had my YP rooted I accidentally deleted the system app "back screen manager". My back screen has stopped working since then. It'd be fantastic if you could just extract the system app from your phone and send it to me so that I can manually place the system app on my phone root folder. You don't have to root your phone for this. All you need is an App extractor from play store. And it will take less than 5 mins to extract and send it to me(Assuming that you are well versed with android OS). Here's my email address [email protected] or you could send me a link to the shared file. Do let me know if you are willing or not. Thanks a ton.

Bricked Essential phone

Hey guys, I just joined and this is my first post so pardon any stupid questions/statements I made
My Essential phone suddenly switched off while driving and it seems like it self-bricked itself - there is (almost) no life to the phone besides it coming up as "Qualcomm" when plugged into my laptop.
I've tried the following:
Hard-resetting it with the volume down/up + power button many times, for longer than a minute, with no response from the phone, so I can't get to fastboot etc.
Charging it with different 3rd party chargers/cables
Using adb (but can not get debugging mode on)
Charging it for atleast an hour before repeating the above
I've read other forums/topics and I can't seem to find a solution.
Another thing, I've made zero mods to the phone.
Can someone please help me, I'm using an old LG G3 at the moment lol.
Thanks
juliangovender92 said:
Hey guys, I just joined and this is my first post so pardon any stupid questions/statements I made
My Essential phone suddenly switched off while driving and it seems like it self-bricked itself - there is (almost) no life to the phone besides it coming up as "Qualcomm" when plugged into my laptop.
I've tried the following:
Hard-resetting it with the volume down/up + power button many times, for longer than a minute, with no response from the phone, so I can't get to fastboot etc.
Charging it with different 3rd party chargers/cables
Using adb (but can not get debugging mode on)
Charging it for atleast an hour before repeating the above
I've read other forums/topics and I can't seem to find a solution.
Another thing, I've made zero mods to the phone.
Can someone please help me, I'm using an old LG G3 at the moment lol.
Thanks
Click to expand...
Click to collapse
came across this yesterday and remembered this post....try this https://www.youtube.com/watch?v=uEERGDgTw-M
Thanks for this ... Not sure how to proceed though, seems like each Android maker has their own specific solution (LG has their volume up battery out charger in, vs Samsung holding all of their buttons) so not sure what to do ... any suggestions?
juliangovender92 said:
Thanks for this ... Not sure how to proceed though, seems like each Android maker has their own specific solution (LG has their volume up battery out charger in, vs Samsung holding all of their buttons) so not sure what to do ... any suggestions?
Click to expand...
Click to collapse
Were you by chance running the official stock January pie update?
Sent from my [device_name] using XDA-Developers Legacy app
canodroid15 said:
Were you by chance running the official stock January pie update?
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Nope - the phone bricked in the last week of december
juliangovender92 said:
Nope - the phone bricked in the last week of december
Click to expand...
Click to collapse
That sucks dude sorry to hear. Did you ever figure it out? My wife has the ph-1 & hers just shutdown on her running latest bone stock build. No root, no mods, it refused to boot for me. After several attempts I gave up for a while. I've been dealing with android for years. I was baffled. So I went back to it & held down power+vol up one last time & the damn thing boots after about 20 seconds. So far its doing fine. This just happened earlier this morning. Before it booted up I tried everything like you & it wouldn't respond. Weird. Definitely keeping an eye on it for now.
Sent from my [device_name] using XDA-Developers Legacy app
canodroid15 said:
That sucks dude sorry to hear. Did you ever figure it out? My wife has the ph-1 & hers just shutdown on her running latest bone stock build. No root, no mods, it refused to boot for me. After several attempts I gave up for a while. I've been dealing with android for years. I was baffled. So I went back to it & held down power+vol up one last time & the damn thing boots after about 20 seconds. So far its doing fine. This just happened earlier this morning. Before it booted up I tried everything like you & it wouldn't respond. Weird. Definitely keeping an eye on it for now.
Sent from my [device_name] using XDA-Developers Legacy app
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Unfortunately it still isn't working - I'm trying as I type this out lol ... How long did your wife's stay off for? Yeah really love(d) this phone but no life to it ...
canodroid15 said:
That sucks dude sorry to hear. Did you ever figure it out? My wife has the ph-1 & hers just shutdown on her running latest bone stock build. No root, no mods, it refused to boot for me. After several attempts I gave up for a while. I've been dealing with android for years. I was baffled. So I went back to it & held down power+vol up one last time & the damn thing boots after about 20 seconds. So far its doing fine. This just happened earlier this morning. Before it booted up I tried everything like you & it wouldn't respond. Weird. Definitely keeping an eye on it for now.
Sent from my [device_name] using XDA-Developers Legacy app
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Click to collapse
What happened when you tried to charge it while it shutdown on you guys?
juliangovender92 said:
Unfortunately it still isn't working - I'm trying as I type this out lol ... How long did your wife's stay off for? Yeah really love(d) this phone but no life to it ...
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Click to collapse
It was a few hours. I tried for like an hour to boot it & gave up. Came back to it right after I made my first post quoting you here. Held the power+vol up x'ed fingers & it vibrated then powered on. Let me know if you get yours to boot. I'm going to look into this after work today. I'll talk to ya later. There's gotta be a way to figure your situation out.
Sent from my [device_name] using XDA-Developers Legacy app
canodroid15 said:
It was a few hours. I tried for like an hour to boot it & gave up. Came back to it right after I made my first post quoting you here. Held the power+vol up x'ed fingers & it vibrated then powered on. Let me know if you get yours to boot. I'm going to look into this after work today. I'll talk to ya later. There's gotta be a way to figure your situation out.
Sent from my [device_name] using XDA-Developers Legacy app
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Been trying for the past week ... can't seem to get it booted - I literally just put it into the fridge (zip lock bag to [hopefully] keep the moisture out). I've seen a post where someone tried this and it worked. Thanks man, I would appreciate any help I can get
Did anyone try asking essential support?
They've been very helpful to me.
Also had this happen to me, just left it overnight and then it booted. No probs since.
Zo0
ZooBaAr said:
Did anyone try asking essential support?
They've been very helpful to me.
Also had this happen to me, just left it overnight and then it booted. No probs since.
Zo0
Click to expand...
Click to collapse
Yes I have, they told me to hold power+volume; try different USB cables. clean port etc. but nothing is helping ... really sucks!
juliangovender92 said:
Been trying for the past week ... can't seem to get it booted - I literally just put it into the fridge (zip lock bag to [hopefully] keep the moisture out). I've seen a post where someone tried this and it worked. Thanks man, I would appreciate any help I can get
Click to expand...
Click to collapse
My post from her other day didn't seem to post .
In it I suggested you hold down power + vol down for 15sec (maybe longer) as I think that does a virtual battery pull, but you might need to try some other combos. You should maybe put phone in draw for a week or two, then try .
Also see,
https://forum.xda-developers.com/es...icked-essential-phone-regular-update-t3732566
If the "chilling" trick works you might have a bad solder joint, not good, likely cause intermittent problems if it does fix. Or maybe phone shuts down internally if too cold (
IronRoo said:
My post from her other day didn't seem to post .
In it I suggested you hold down power + vol down for 15sec (maybe longer) as I think that does a virtual battery pull, but you might need to try some other combos. You should maybe put phone in draw for a week or two, then try .
Also see,
https://forum.xda-developers.com/es...icked-essential-phone-regular-update-t3732566
If the "chilling" trick works you might have a bad solder joint, not good, likely cause intermittent problems if it does fix. Or maybe phone shuts down internally if too cold (
Click to expand...
Click to collapse
thanks for the advice ... I tried all combinations for atleast a minute:
power + vol down
power + vol up
power + vol up and down
doesnt seem to have any life. I'm not sure if I mentioned but there's no sign of LED lights when charging - only sign of life is the Qualcomm port on device manager (windows) ... Sadly this country does not have any authorized entities to open up the phone
juliangovender92 said:
thanks for the advice ... I tried all combinations for atleast a minute:
power + vol down
power + vol up
power + vol up and down
doesnt seem to have any life. I'm not sure if I mentioned but there's no sign of LED lights when charging - only sign of life is the Qualcomm port on device manager (windows) ... Sadly this country does not have any authorized entities to open up the phone
Click to expand...
Click to collapse
It sounds like your only choice is to try leaving it for a prolonged period eg a couple of weeks (don't charge it) & cross fingers you get lucky like some of the others have. Though it does sound like it may be bricked (might be worth installing Essential drivers on another PC & seeing if that gives you any thing more than the Qualcomm port)
I'd be in the same situation as you as I'm in Australia these days. It doesn't seem like local repair shops have any special Essential service tools, but if you have no chance of warranty repair local repair shop might still be able to identify some internal failure even if only basic electronic tests and order part (though might be hard/impossible to identify specific component failure without a circuit diagram or working phone to compare to), so long shot.
juliangovender92 said:
thanks for the advice ... I tried all combinations for atleast a minute:
power + vol down
power + vol up
power + vol up and down
doesnt seem to have any life. I'm not sure if I mentioned but there's no sign of LED lights when charging - only sign of life is the Qualcomm port on device manager (windows) ... Sadly this country does not have any authorized entities to open up the phone
Click to expand...
Click to collapse
PS. You probably tried this already but just in case, try boot into recovery, hold down
vol up + vol down
(NOT power)
probably won't work, but just to cover all bases
IronRoo said:
It sounds like your only choice is to try leaving it for a prolonged period eg a couple of weeks (don't charge it) & cross fingers you get lucky like some of the others have. Though it does sound like it may be bricked (might be worth installing Essential drivers on another PC & seeing if that gives you any thing more than the Qualcomm port)
I'd be in the same situation as you as I'm in Australia these days. It doesn't seem like local repair shops have any special Essential service tools, but if you have no chance of warranty repair local repair shop might still be able to identify some internal failure even if only basic electronic tests and order part (though might be hard/impossible to identify specific component failure without a circuit diagram or working phone to compare to), so long shot.
Click to expand...
Click to collapse
Apologies for the late reply ... Phone has been like this for about 3 weeks now ... still no luck; will try the Essential drivers now
Yeah I think I'll end up taking it to a local repair shop; hope for the best and expect the worst I guess
IronRoo said:
PS. You probably tried this already but just in case, try boot into recovery, hold down
vol up + vol down
(NOT power)
probably won't work, but just to cover all bases
Click to expand...
Click to collapse
Haha read this at work and gave me some hope, but sadly nothing.
When my phone is plugged into my laptop, Windows makes that signature connection sound; and when I hold power+vol, it effectively makes the "disconnect" followed by the "connect" sounds again, which is surprising
juliangovender92 said:
Haha read this at work and gave me some hope, but sadly nothing.
When my phone is plugged into my laptop, Windows makes that signature connection sound; and when I hold power+vol, it effectively makes the "disconnect" followed by the "connect" sounds again, which is surprising
Click to expand...
Click to collapse
My phone is also hard bricked not even showing led but detecting on PC . currently I don't have PC but yesterday I read about QPST tool . It has an option to backup and restore . I don't know I sound stupid but is there a way to restore firmware of another essential phone through QPST tool . I've tried every thing else .
Link to QPST tool: https://www.qpstflash.com/
mishal msl said:
My phone is also hard bricked not even showing led but detecting on PC . currently I don't have PC but yesterday I read about QPST tool . It has an option to backup and restore . I don't know I sound stupid but is there a way to restore firmware of another essential phone through QPST tool . I've tried every thing else .
Link to QPST tool: https://www.qpstflash.com/
Click to expand...
Click to collapse
Sorry I can't offer any advice on your issue. However, can you or anyone here vouch for the reputability of the developer of this tool? I am suspicious as their website does not offer much info in that regard...
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