Related
Ok How's this for a first post? Some moron managed to knock my 2 week old wizard off the desk while it was charging at work (so not in its case) and has cause a small chip in the screen (screen still works perfectly - just the outter touch panel is damaged). Since no one is owning up to doing it - and my short-sightedness in not taking out insurance on such an expensive phone, I wondered if anyone had any Idea how much T-Mobile would charge to fix this?
I'm assuming it is too late to take out insurance now, so I'm gonna have to shell out for the repair one way or the other - just wondered how much this will set me back.....
Any ideas? Cheers Guys
Oh and no flaming me please - I feel gutted enough as it is!!
Not worth it!! get a new one...
cizake said:
Not worth it!! get a new one...
Click to expand...
Click to collapse
You're saying to replace the screen will cost more than £300??
Sorry mate I'm not made of money - that is not a viable solution.
G8_crasher said:
cizake said:
Not worth it!! get a new one...
Click to expand...
Click to collapse
You're saying to replace the screen will cost more than £300??
Sorry mate I'm not made of money - that is not a viable solution.
Click to expand...
Click to collapse
Sorry, but it's your only one!
Hi,
Your house hold insurance should cover it. Either that or take out phone insurance and claim in a few months.
Thanks
B
I am not sure about T-Mobile, but o2 let you take insurance out in the first 2 weeks. Look on the web and if you are too late give them a call..... ask them when you will be billed for the insurance as you cant see it on your first bill and you did ask for it when you bought the phone.
Failing that there are may 3rd party companies that will insure phones/pda's/laptops, google for it and give them a call......
http://www.pocketpctechs.com/main~unit~Cingular_8125-559~area~repairs~item~IMT-LCD01.htm
I think you have to replace the whole screen anyway?... maybe not. I dunno.
cizake said:
Not worth it!! get a new one...
Click to expand...
Click to collapse
[email protected]! what an unhelpful post! They are available on ebay for around £120, easy to fit, just be careful the part you buy matches the part number of the original screen - some sellers say the magician screen fits, my supplier says it doesn't.
Richard
Thanks for all your help guys - I did try calling T-Mobile about insurance saying that I though I'd selected it when I bought it online, but they wouldn't budge on letting me insure it after 2 weeks and sounded pretty sceptical from the start :?
I contacted HTC directly and they're quoting £94 to replace the screen and for shipping both ways which I guess is fairly reasonable - especially after the great suggestion of buying a new one at £200+
Just thought I'd update you incase anyone else is as unfortunate as I was.
Not sure if I'm allowed to post contact details for HTC on here - so anyone needing to contact them, just PM me.
Thanks again for the suggestions
G8_crasher said:
I contacted HTC directly and they're quoting £94 to replace the screen and for shipping both ways which I guess is fairly reasonable - especially after the great suggestion of buying a new one at £200+
Just thought I'd update you incase anyone else is as unfortunate as I was.
Not sure if I'm allowed to post contact details for HTC on here - so anyone needing to contact them, just PM me.
Click to expand...
Click to collapse
That's actually very reasonable considering your warranty remains intact as well. Cheapest price online is now about £95 for the screen alone! HTC will only deal with t-mob/orange branded items from experence though.
www.htceurope.com
Richard
anyone know where I can get replacement parts 4 my MDA in the US. sorri to hijack the post but I figure since u are already on the topic of replacment parts I would give it a shot.
I cracked my touchscreen as well. If I can get the part, I think I can do the replacement myself. Anyone know where to get one?
I've cracked my screen
Went go-karting today and got thrown around so much in the kart that the screen cracked.
So, what's the best way about getting it repaired?
Can I just send it straight back to HTC UK and get the screen replaced under warranty? My phone is rooted, but not unlocked.
I have not returned a phone yet, but as many have stated, "it does not void your warranty to root, only to unlock the bootloader" so in theory you should just be able to send it in.
.....except that warranty won't cover a cracked screen.. I think the going rate was $280?
are you insured through assurion?
You broke it, you buy it.
Sent from my Nexus One using XDA App
t0ph0id said:
I've cracked my screen
Went go-karting today and got thrown around so much in the kart that the screen cracked.
So, what's the best way about getting it repaired?
Can I just send it straight back to HTC UK and get the screen replaced under warranty? My phone is rooted, but not unlocked.
Click to expand...
Click to collapse
I dropped my N1 on the floor in my house (stone floors) two weeks ago and cracked the glass screen.. picked up a new glass screen on ebay for $38 shipped and spent about two hours replacing it myself.. turned out perfect.. just be very patient and take your time during the replacement process.
This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?
t0ph0id said:
This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?
Click to expand...
Click to collapse
No, it's the digitizer/screen. The display would be a lot more expensive to replace.
Hi mate.. if the amoled still works you are fine yiu would just need a new digitalizer, about £20 from ebay and fix it youself.. if the amolded wkrks you need a new lcd, £45 from ebay.. i nroke my amoled, fixed it and now works.. good luck!!
Sent from my HTC Desire using XDA App
t0ph0id said:
This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?
Click to expand...
Click to collapse
khaytsus said:
No, it's the digitizer/screen. The display would be a lot more expensive to replace.
Click to expand...
Click to collapse
If that's the case, then why when I power it on does nothing appear?
It vibrates when booting so I know its working?
when i dropped my nexus one, the amoled broke, not the outer screen/digitizer. i believe the cost for a new amoled was around $85 plus shipping and it would also cost your warranty. therefore, i sent it back in for repair and it cost $115 total, warranty still intact. btw, i opted for a refurb unit instead of waiting for them to return my damaged unit.
good luck, you have to decide if its worth voiding your warranty to fix it yourself.
t0ph0id said:
If that's the case, then why when I power it on does nothing appear?
It vibrates when booting so I know its working?
Click to expand...
Click to collapse
Sorry I missed that part.. Yeah if it's not showing anything the display has problems, although I find it odd it would break but not the digitizer.
khaytsus said:
Sorry I missed that part.. Yeah if it's not showing anything the display has problems, although I find it odd it would break but not the digitizer.
Click to expand...
Click to collapse
Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.
t0ph0id said:
Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.
Click to expand...
Click to collapse
It is gonna be high! You wille get 3 options..1) fix the phone for a very high price 2) get the phone and pay around $40 for the labour and delivery 3) dispose of the phone for free by htc.. so pretty much re use the parts for another phone..
Not a sencible choice calling htc in my opinion
Sent from my HTC Desire using XDA App
t0ph0id said:
Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.
Click to expand...
Click to collapse
!PANDA said:
It is gonna be high! You wille get 3 options..1) fix the phone for a very high price 2) get the phone and pay around $40 for the labour and delivery 3) dispose of the phone for free by htc.. so pretty much re use the parts for another phone..
Not a sencible choice calling htc in my opinion
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Having searched the internets I've found reports of people having it fixed by HTC UK for between £60 - £100
Also, I was told if I didn't want them to carry out the work there would be a £20 fee to return the phone to cover postage and the engineers time.
I think you're estimates are way off, however, I'm going to wait until I get my quote or I'll be eating my words...
t0ph0id said:
Having searched the internets I've found reports of people having it fixed by HTC UK for between £60 - £100
Also, I was told if I didn't want them to carry out the work there would be a £20 fee to return the phone to cover postage and the engineers time.
I think you're estimates are way off, however, I'm going to wait until I get my quote or I'll be eating my words...
Click to expand...
Click to collapse
These were the options to fix my Desire but then got it with the fee and fixed it my self
Sent from my HTC Desire using XDA App
I'm impressed t0ph0id, I accidently got a slight scratch on my week old N1, it's small but I know it's there and I'm really upset about it.
You have properly screwed the screen and you seem ok with it
Wish I could be as relaxed as that haha.
Hey buddy i had the same issue with my desire.. cracked in a similar way, HTC quoted me £238 for screen, housing, new logic board & labour.. even asked them just to replaced the screen cos i did see anything wrong with the housing but they said they couldn't do it cos motherboard had been bent..
so just got a replacement lcd from ebay at £45, took 45mins to fit the new screen everything working correctly
oh and the logic board wasn't bent! cheeky HTC
incredulous said:
I'm impressed t0ph0id, I accidently got a slight scratch on my week old N1, it's small but I know it's there and I'm really upset about it.
You have properly screwed the screen and you seem ok with it
Wish I could be as relaxed as that haha.
Click to expand...
Click to collapse
I've already spoken my mobile insurance and they repair/replace accidental damage so I know I can go through them if it's going to cost too much.
They'll repair, replace, give an alternative if they don't have the model or give a cash equivalent.
Yep haha, seems hard when yoyr trying to take it apart and not brake any bits off, but now.. soo proud of myself! Never thoughed I would ever be in my phone, sick thought, jehe
Sent from my HTC Desire using XDA App
All - I have noticed a faint vertical line on my screen. It is about 1" from the left side.
Is it just the screen burning out?
Is there anything that can be done to fix it?
Thanks!
bg
Maybe? You may need a new LCD screen but it's hard to say without a little more in-depth info and pics
slapping you upside the head from my galaxy tab 10.1 P7510
Sorry. Here a photo. Let me know what you think. Thanks!
http://farm9.staticflickr.com/8061/8210130121_07c825177b.jpg
That does look like hardware damage. Take it in for servicing...or fix yourself if you have the skills and ambition
Perhaps a silly question, but
When screen rotates is the line following it?
Cheers
GV
gveloce said:
Perhaps a silly question, but
When screen rotates is the line following it?
Cheers
GV
Click to expand...
Click to collapse
Good question. The line stays in the same spot on the screen when I rotate it.
All - I took the device by Best Buy today. The said it was a hardware issue. They said it is hard to tell what the cost to fix might be. They concluded the most cost effective thing to do would be to buy a new tablet rather than put $$$ into it.
So Best Buy couldn't tell you what it would cost to fix it, but advised you that you'd be better off buying a new one? Amazing how they came to that conclusion without knowing the repair cost. And of course, they just happen to have a nice selection of devices from which you could choose, right?
I'd send it back to Samsung and get an actual quote before you do anything. That way you can make an informed decision rather than taking the advice of a retail store who would rather sell you a new device than be bothered with repairs. Then I'd probably try to "persuade" Samsung to cover the repair even though its out of warranty (I assume).
rjohmit said:
So Best Buy couldn't tell you what it would cost to fix it, but advised you that you'd be better off buying a new one? Amazing how they came to that conclusion without knowing the repair cost. And of course, they just happen to have a nice selection of devices from which you could choose, right?
I'd send it back to Samsung and get an actual quote before you do anything. That way you can make an informed decision rather than taking the advice of a retail store who would rather sell you a new device than be bothered with repairs. Then I'd probably try to "persuade" Samsung to cover the repair even though its out of warranty (I assume).
Click to expand...
Click to collapse
Thanks rjohmit - I think I will call contact Samsung & see what they will do. Only issue I have is I currently have my e-book for college on my tab so I can't afford to be without it for a week or to :{
Does anyone have experience with a cracked back panel and being on JOD? I am thinking about attempting to replace it but, it does have the IMEI listed. Does anyone know of a back case manufacturer that can add the IMEI as well? If all else fails I am pretty good with the guys at my local T-Mobile, I may just try to convince them to say it happened at trade in, or put like a D-Brand Skin on it and see if I can get it past them that way.:laugh:
Thanks in advance
matt.b.powell said:
Does anyone have experience with a cracked back panel and being on JOD? I am thinking about attempting to replace it but, it does have the IMEI listed. Does anyone know of a back case manufacturer that can add the IMEI as well? If all else fails I am pretty good with the guys at my local T-Mobile, I may just try to convince them to say it happened at trade in, or put like a D-Brand Skin on it and see if I can get it past them that way.:laugh:
Thanks in advance
Click to expand...
Click to collapse
I don't have experience with JOD particularly, but would like to caution you against trying trickery that you mentioned. Even if you put a skin, they'll remove it to try and put this in the refurbished stock, see the crack and charge you for repairs. As for the IMEI, it really doesn't matter. If I'm not mistaken, it is just a sticker. When I got my phone back after a Samsung repair, it was removed anyways.
And finally, regarding your idea about getting local reps to lie that all was ok and stating it was damaged in transit, we do not promote such deception in xda. But it is up to you if you want to go ahead and try it out. As this is definitely a physical damage, better own up to it and pay for it. Since it is for the back panel, it'll probably be around $70 (directly from Samsung, front glass is $270). It might be a lot cheaper if repaired somewhere else.
Sincere apologies if I sound like a douche, but that's the best advice I can give you.
CravingMender9 said:
I don't have experience with JOD particularly, but would like to caution you against trying trickery that you mentioned. Even if you put a skin, they'll remove it to try and put this in the refurbished stock, see the crack and charge you for repairs. As for the IMEI, it really doesn't matter. If I'm not mistaken, it is just a sticker. When I got my phone back after a Samsung repair, it was removed anyways.
And finally, regarding your idea about getting local reps to lie that all was ok and stating it was damaged in transit, we do not promote such deception in xda. But it is up to you if you want to go ahead and try it out. As this is definitely a physical damage, better own up to it and pay for it. Since it is for the back panel, it'll probably be around $70 (directly from Samsung, front glass is $270). It might be a lot cheaper if repaired somewhere else.
Sincere apologies if I sound like a douche, but that's the best advice I can give you.
Click to expand...
Click to collapse
Thank you for the advice, the IMEI is apart of the back panel not just the sticker thing, but actually apart of the back. I've found back panels on Amazon for like $10, maybe I will call Samsung and see if the repaired versions have the IMEI.
This was very helpful.
matt.b.powell said:
Thank you for the advice, the IMEI is apart of the back panel not just the sticker thing, but actually apart of the back. I've found back panels on Amazon for like $10, maybe I will call Samsung and see if the repaired versions have the IMEI.
This was very helpful.
Click to expand...
Click to collapse
Interesting. I wonder why mine doesn't have it anymore. TBH, I never noticed it before.
Just get it fixed, t-mobile(and almost any phone company I've deal with) will accept most of these phones as long as it doesnt show physical damage. I used to work for a phone repair shop in NYC and they(literally the guys at the T-Mo/Sprint/ATT stores) would send guys over to fix their phone before they would accept it as a trade in.
they include imei sticker int he box for reasons like this.
The imei is in the phone harness.
phone app *#06#
So when they do a trade in or any work on your phone. All they need to do is put in that code and it will being up th imei and they can move on.
But since it crack and you try the jump. They will either charge you the insurance claim price/ not give you the full amount for it. leaving you to pay the different before you get the new phone
Other then that it doesnt matter if the imei on the back is gone. the phone will be refub once it leaves your hands.
Broke mine too .. $60 at local repair shop
Sent from my SM-G935T using Tapatalk
WingedCow said:
Just get it fixed, t-mobile(and almost any phone company I've deal with) will accept most of these phones as long as it doesnt show physical damage. I used to work for a phone repair shop in NYC and they(literally the guys at the T-Mo/Sprint/ATT stores) would send guys over to fix their phone before they would accept it as a trade in.
Click to expand...
Click to collapse
Very interesting, I have found backs on Amazon for like $10 bucks. Not sure if they're really that great or not but, I will give that a try. Worst case they turn me down and I am stuck with the phone for a couple years.
matt.b.powell said:
Very interesting, I have found backs on Amazon for like $10 bucks. Not sure if they're really that great or not but, I will give that a try. Worst case they turn me down and I am stuck with the phone for a couple years.
Click to expand...
Click to collapse
As long as they're glass and has the Samsung logo on it, it'll be fine. Make sure you also get some decent double sided adhesives for it, or get the specific adhesives cutout for the S7E that you can just slap on. I usually use redline tapes, they're slightly better than scor-tapes imo.
Just replace it. Amazon and eBay have it for $25-$30. All you need is a blow dryer.
Sent from my iPhone using Tapatalk
So, you read the title.
I broke my phone's screen.
The thing is it does not turn on, but the phone still works
When I dropped it and I tried to turn it on, I saw green glitches on one side of the screen.
So, I need tips
What should I do? Customer support is doing nothing, because is a problem that i made.
How much will normal J5 screen cost? Can it be repaired?
Thanks,
Telepracity
Telepracity said:
So, you read the title.
I broke my phone's screen.
The thing is it does not turn on, but the phone still works
When I dropped it and I tried to turn it on, I saw green glitches on one side of the screen.
So, I need tips
What should I do? Customer support is doing nothing, because is a problem that i made.
How much will normal J5 screen cost? Can it be repaired?
Thanks,
Telepracity
Click to expand...
Click to collapse
I will get you the cost if u repair it yourself its cheaper but phone repairs its more but it will be done better
Telepracity said:
So, you read the title.
I broke my phone's screen.
The thing is it does not turn on, but the phone still works
When I dropped it and I tried to turn it on, I saw green glitches on one side of the screen.
So, I need tips
What should I do? Customer support is doing nothing, because is a problem that i made.
How much will normal J5 screen cost? Can it be repaired?
Thanks,
Telepracity
Click to expand...
Click to collapse
Repairing screen will cost around €100 from official distributes, but you can try to repair on an electronic repair shop (one who repair smartphone parts), maybe you can have more luck with the price.
In last case buy new phone. (Don't buy J500H )
Deleted
Here's the link bigupgadgets.com/uk/ipartsbuy-for-samsung-galaxy-j5-j500-on5-g550-original-lcd-screen.html?fee=13&fep=395354
American_Jesus said:
Repairing screen will cost around €100 from official distributes, but you can try to repair on an electronic repair shop (one who repair smartphone parts), maybe you can have more luck with the price.
In last case buy new phone. (Don't buy J500H )
Click to expand...
Click to collapse
Ugh the customer service is in the capital of my country, and that's 300 km from my town
I asked my friend, and he said he repaired his J5 screen for just 30$ :good:
Telepracity said:
Ugh the customer service is in the capital of my country, and that's 300 km from my town
I asked my friend, and he said he repaired his J5 screen for just 30$ :good:
Click to expand...
Click to collapse
Yep if he did it his self its cheap I broken my screen bought a new one from eBay
I think it depends on what level your screen is destroyed
Anyway i also think it will be around 100 euros, if thats the case buy new phone
Ragazzza said:
I think it depends on what level your screen is destroyed
Anyway i also think it will be around 100 euros, if thats the case buy new phone
Click to expand...
Click to collapse
Well, it has a little spider-web at the side of the screen. LCD broken. Screen not turning on.
I think it will be better that I replace it myself, but the one thing I will hate is no Samsung logo at the top of the screen because my friends will call me "cheap fck" :laugh:
Telepracity said:
Well, it has a little spider-web at the side of the screen. LCD broken. Screen not turning on.
I think it will be better that I replace it myself, but the one thing I will hate is no Samsung logo at the top of the screen because my friends will call me "cheap fck" :laugh:
Click to expand...
Click to collapse
That wouldn't bother if its cheap at least u have a phone bro
Hi, this topic is as close to my problem as I can get. I have bought a new screen for my Samsung J530F and have removed the scattered screen. However, when I placed the new one and tried to turn the phone on, the display works only in the sense of showing stuff, but is not touch-responsive, ie I cannot control the phone.
My rather noobie and perhaps stupid question is: is the display supposed to work rightaway, or shall I assemble the phone fully before the touch-control kicks in?
I don't really care about the phone, it's the data that are inside. Most of it is on a SD card, so I'm fine, but some pieces in the internal memory are valuable for me (but not worth 100 euros for a new screen in a repair shop).
Anyway, I bought a cheap screen to give it a try - it's the TFT version. Perhaps that could play a role?
Thanks in advance for any help or nudge!