Cracked screen returns advice - Nexus One General

I've cracked my screen
Went go-karting today and got thrown around so much in the kart that the screen cracked.
So, what's the best way about getting it repaired?
Can I just send it straight back to HTC UK and get the screen replaced under warranty? My phone is rooted, but not unlocked.

I have not returned a phone yet, but as many have stated, "it does not void your warranty to root, only to unlock the bootloader" so in theory you should just be able to send it in.

.....except that warranty won't cover a cracked screen.. I think the going rate was $280?

are you insured through assurion?

You broke it, you buy it.
Sent from my Nexus One using XDA App

t0ph0id said:
I've cracked my screen
Went go-karting today and got thrown around so much in the kart that the screen cracked.
So, what's the best way about getting it repaired?
Can I just send it straight back to HTC UK and get the screen replaced under warranty? My phone is rooted, but not unlocked.
Click to expand...
Click to collapse
I dropped my N1 on the floor in my house (stone floors) two weeks ago and cracked the glass screen.. picked up a new glass screen on ebay for $38 shipped and spent about two hours replacing it myself.. turned out perfect.. just be very patient and take your time during the replacement process.

This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?

t0ph0id said:
This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?
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Click to collapse
No, it's the digitizer/screen. The display would be a lot more expensive to replace.

Hi mate.. if the amoled still works you are fine yiu would just need a new digitalizer, about £20 from ebay and fix it youself.. if the amolded wkrks you need a new lcd, £45 from ebay.. i nroke my amoled, fixed it and now works.. good luck!!
Sent from my HTC Desire using XDA App

t0ph0id said:
This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?
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Click to collapse
khaytsus said:
No, it's the digitizer/screen. The display would be a lot more expensive to replace.
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Click to collapse
If that's the case, then why when I power it on does nothing appear?
It vibrates when booting so I know its working?

when i dropped my nexus one, the amoled broke, not the outer screen/digitizer. i believe the cost for a new amoled was around $85 plus shipping and it would also cost your warranty. therefore, i sent it back in for repair and it cost $115 total, warranty still intact. btw, i opted for a refurb unit instead of waiting for them to return my damaged unit.
good luck, you have to decide if its worth voiding your warranty to fix it yourself.

t0ph0id said:
If that's the case, then why when I power it on does nothing appear?
It vibrates when booting so I know its working?
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Click to collapse
Sorry I missed that part.. Yeah if it's not showing anything the display has problems, although I find it odd it would break but not the digitizer.

khaytsus said:
Sorry I missed that part.. Yeah if it's not showing anything the display has problems, although I find it odd it would break but not the digitizer.
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Click to collapse
Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.

t0ph0id said:
Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.
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Click to collapse
It is gonna be high! You wille get 3 options..1) fix the phone for a very high price 2) get the phone and pay around $40 for the labour and delivery 3) dispose of the phone for free by htc.. so pretty much re use the parts for another phone..
Not a sencible choice calling htc in my opinion
Sent from my HTC Desire using XDA App

t0ph0id said:
Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.
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Click to collapse
!PANDA said:
It is gonna be high! You wille get 3 options..1) fix the phone for a very high price 2) get the phone and pay around $40 for the labour and delivery 3) dispose of the phone for free by htc.. so pretty much re use the parts for another phone..
Not a sencible choice calling htc in my opinion
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Having searched the internets I've found reports of people having it fixed by HTC UK for between £60 - £100
Also, I was told if I didn't want them to carry out the work there would be a £20 fee to return the phone to cover postage and the engineers time.
I think you're estimates are way off, however, I'm going to wait until I get my quote or I'll be eating my words...

t0ph0id said:
Having searched the internets I've found reports of people having it fixed by HTC UK for between £60 - £100
Also, I was told if I didn't want them to carry out the work there would be a £20 fee to return the phone to cover postage and the engineers time.
I think you're estimates are way off, however, I'm going to wait until I get my quote or I'll be eating my words...
Click to expand...
Click to collapse
These were the options to fix my Desire but then got it with the fee and fixed it my self
Sent from my HTC Desire using XDA App

I'm impressed t0ph0id, I accidently got a slight scratch on my week old N1, it's small but I know it's there and I'm really upset about it.
You have properly screwed the screen and you seem ok with it
Wish I could be as relaxed as that haha.

Hey buddy i had the same issue with my desire.. cracked in a similar way, HTC quoted me £238 for screen, housing, new logic board & labour.. even asked them just to replaced the screen cos i did see anything wrong with the housing but they said they couldn't do it cos motherboard had been bent..
so just got a replacement lcd from ebay at £45, took 45mins to fit the new screen everything working correctly
oh and the logic board wasn't bent! cheeky HTC

incredulous said:
I'm impressed t0ph0id, I accidently got a slight scratch on my week old N1, it's small but I know it's there and I'm really upset about it.
You have properly screwed the screen and you seem ok with it
Wish I could be as relaxed as that haha.
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Click to collapse
I've already spoken my mobile insurance and they repair/replace accidental damage so I know I can go through them if it's going to cost too much.
They'll repair, replace, give an alternative if they don't have the model or give a cash equivalent.

Yep haha, seems hard when yoyr trying to take it apart and not brake any bits off, but now.. soo proud of myself! Never thoughed I would ever be in my phone, sick thought, jehe
Sent from my HTC Desire using XDA App

Related

HELP! G2 screen is black with white lines.

so my girlfriend's brother pushed her and she ended up falling on her phone. she tried to turn it on and what do you know, all you see is a black screen with white lines. anyone know the problem? do i just have to replace the LCD? thanks in advance.
Hopefully you have insurance, if so tell your girlfriends brother to cough up 130.
[G2/HTC Vision]
luis86dr said:
Hopefully you have insurance, if so tell your girlfriends brother to cough up 130.
[G2/HTC Vision]
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Click to collapse
lol tmobile insurance is a joke. but i'm making him pay $200 to cancel one of my spare lines so i can give my GF one of the G2's that im selling. im hoping it doesn't come to that because i really don't want to do that. my guess is that i just need to replace the LCD. anyone care to chime in?
The impact could have damaged several internals. Without opening it up, you don't really know what you have to work with.
tazz9690 said:
The impact could have damaged several internals. Without opening it up, you don't really know what you have to work with.
Click to expand...
Click to collapse
good point. i was planning on taking it apart tomorrow
Sent from my T-Mobile G2 using XDA App
Anyone?
Sent from my HTC Vision using XDA App
RE
i had a similar problem with my phone ... my screen went white with random black lines on it ... i might have sat with the phone in my pocket earlier not too sure ... anyways so the screen wouldn't show anything but the phone worked otherwise, i can hear it receiving notifications, and i can even receive phone calls and answer them if I slide my finger across the screen ... the phone was rooted, and i wasn't able to do a hard reset on it ...
took the phone back to bell on the 3rd, and last monday i heard back from them saying that the LCD was cracked and needed replacement ... which is not covered under the waranty since it's a physical damage and it would cost $150 CND to replace it ... should be getting the phone back this monday...
After replacing my Desire Z via FutureShop warranty (for battery issues) I somehow ended up with the lines on my screen Christmas eve, however the LCD was not cracked. The lines would move around and change in brightness as I did things on the phone (opening apps, flipping keyboard out, etc). If the lines don't move then it's more likely a crack in the screen. My issue was more likely a faulty ribbon/connection. I carry my phone in an inner breast pocket on my winter jacket, so I definitely didn't crush it or anything, either.
So back to FutureShop I went, only a week after the first replacement, and they gave me another new one right away. Between 2 stores that I have visited my 2 replacements are supposedly the only 2 replacements that have been done since the phone launched.
My 3rd one seems to be doing well, no battery issues, so far no screen issues.
I guess my point is, if you can get a phone from a retailer that offers a decent warranty, do it. I bought my phone outright at $500, the warranty was $10 a month.. I fell for it, but I'm very very glad that I did. Although HTC may have covered me, I would have been without the phone for a lot of time, and once they found out that I'd unlocked it they probably would have left me in the cold.
reflux said:
good point. i was planning on taking it apart tomorrow
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
I had exactly the same, it is very very likely that "only" the LCD that is broken.
I got an replacement from from ebay (it's about 60 USD) and replaced it following IntuitiveNipples teardown guide at http://tjworld.net/blog/htc-desire-z-tear-down
Its' a little bit of fiddling but in the end not that complicated (tryin to remember which screws should go into which place was the hardest part)
Thanks for the input guys. Very much appreciate it. Looks like ill order the lcd when I get my next paycheck :O
Sent from my HTC Vision using XDA App
Have the girl lawyer up and press assault charges. Something like this really should be in Q&A, and the guy needs to get dumped.
blackknightavalon said:
Have the girl lawyer up and press assault charges. Something like this really should be in Q&A, and the guy needs to get dumped.
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Click to collapse
Lol I'm the boyfriend. It was her brother that pushed her, not me.
Sent from my HTC Vision using XDA App
I have this problem too, and eventually (like 2 or so mins in with the screen on) the screen gets dark areas in the corners. We're guessing it is screen damage (which is strange becuse the phone hasn't been dropped or anything, was just in my pocket). My question is what should I do - should I send it to HTC for an exchange or will I get issues with that because the phone is rooted, in which case should I just get a new screen and replace it?
blackknightavalon said:
Have the girl lawyer up and press assault charges. Something like this really should be in Q&A, and the guy needs to get dumped.
Click to expand...
Click to collapse
Epic fail haha. That would be a bit harsh now over a phone, wouldn't it?
Sent from my HTC Vision using XDA App
Still... sounds like trailer trash to me. Or a 13 year old brat...
reflux said:
Lol I'm the boyfriend. It was her brother that pushed her, not me.
Ur still a bad boyfriend. You should get dumped! LOL jk.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Sent from my HTC Vision using XDA Premium App
sooo, no assistance with my question?
If you are worried about sending it in, just unroot the phone and you will be fine.
Sent from my HTC Vision using XDA Premium App
I'd love to... but how do I unroot without a screen?
this is what the screen looks like now

Cracked LCD - Repair Help

I'm pretty sure I cracked my LCD but before I go on a man hunt I figured I'd check here first.
I tripped and rolled on my phone yesterday causing this to happen, when I turn on my Nexus you get a few colors but mostly the screen is black. The top glass is not broken.
I called HTC (my phone is still under warranty) and they said it'd be 155 bones to get it fixed.
Any idea where I can buy the LCD to fix this myself for cheaper?
I searched but couldn't find anything really.
this, this or this?
I have a broken one too, fell 2 floors down from stairs onto marble floor, though only amoled broke and i bought a new one for $100 cuz it was the only one who shipped to my country
Yep sounds like your LCD is broken. It's an easy enough fix if you wish to do it yourself, you should be able to get one on eBay for relatively cheap. I've actually got one spare that works perfectly if you want it. I'm based in the UK so it may be cheaper to get one on eBay if you're not around the same area.
Hollow.Droid said:
Yep sounds like your LCD is broken. It's an easy enough fix if you wish to do it yourself, you should be able to get one on eBay for relatively cheap. I've actually got one spare that works perfectly if you want it. I'm based in the UK so it may be cheaper to get one on eBay if you're not around the same area.
Click to expand...
Click to collapse
I tried calling HTC as my phone is still under warranty for another month. They said it was a known issue and would most likely be fixed for free. So I decided to try that route. I'll keep ya'll posted.
difrnt said:
I tried calling HTC as my phone is still under warranty for another month. They said it was a known issue and would most likely be fixed for free. So I decided to try that route. I'll keep ya'll posted.
Click to expand...
Click to collapse
LCD screens being broken by people falling onto them is a 'known issue'? Ya don't say!
DirkGently1 said:
LCD screens being broken by people falling onto them is a 'known issue'? Ya don't say!
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Click to collapse
It surprised me to, haha!
Supposedly they've had issues with people using their nexus and the LCD just breaking underneath the glass and that's what the rep said they would put in the ticket even though I had told them the real story.
difrnt said:
It surprised me to, haha!
Supposedly they've had issues with people using their nexus and the LCD just breaking underneath the glass and that's what the rep said they would put in the ticket even though I had told them the real story.
Click to expand...
Click to collapse
Good stuff, sounds like you got a pretty decent rep to handle yours
I just had this same repair done by HTC. On the first information-gathering call to HTC, the rep told me I'd be without my phone for 2-3 weeks. So then I considered trying to repair it myself using an AMOLED screen from ebay, but saw they ship from China and didn't feel like waiting for that either.
In the end, HTC pointed out that they could ship me a replacement phone before I sent mine in. I received a working phone two days later, shipped mine and then approved the "repair" via a support website. Obviously, they then repair the damaged phone and dump it into the repair pool.
It cost $115 and I was very happy with the process.
Hope all goes well with the free repair!
So, I called in today to check the status. My nexus is on it's way back repaired and all...FREE OF CHARGE.
difrnt said:
So, I called in today to check the status. My nexus is on it's way back repaired and all...FREE OF CHARGE.
Click to expand...
Click to collapse
Congrats. HTC has been pretty great about service with the N1.

Cracked Evo Screen

So yesterday at school, my friend bumped my arm by accident and my baby jumped out of my hands and then fell straight down on the screen. I watched the whole scene in slow motion . I had the phone without a case, because I like my phone naked, so even though this may be foolish, its just the way I like it.
I am aware that there are other threads about getting the phone screen repaired, but my situation is different. I know some people say to just buy a repair kit online for $20 and just do it yourself, but I had an online chat with sprint and the customer service rep told me that if I went to my local repair shop, they would charge me $35 for a new screen, and that if I contacted sprint they would reimburse me because I was a loyal customer.
Just in case of this being false, I took a screen shot of the chat. So today I went to the store, and they straight out told me that they do no do repairs, and that I could file a claim and pay $100 for a new phone. But I'm not interested in paying $100 for a phone that is 14 months old. So I was wondering is this just a situation at this store, or do all sprint stores reject cracked screen repairs. If the later is true than I will just need to buy the repair kit.
Thanks
Just means they don't do repairs there. Only certain stores have techs on site. Call Sprint and tell them you need repairs and ask what the closest repair center is from you.
However I have heard that sprint is no longer repairing screens. I don't know though.
Robbsta said:
Just means they don't do repairs there. Only certain stores have techs on site. Call Sprint and tell them you need repairs and ask what the closest repair center is from you.
However I have heard that sprint is no longer repairing screens. I don't know though.
Click to expand...
Click to collapse
Funny thing is, the sprint customer service rep clearly told me to go to the location I went to, and I went on the sprint site and looked at the list of locations and the location I went to was marked as a repair center.
And I was wondering about that, I hope not
Ehh I wouldn't bother with sprint and whatnot. If your LCD still lights up and colors are fine then you just need a new digitizer which last I saw I think you can get them for $10 just look up the evo teardown (ifixit.com) and look for the link for the digitizer or just google evo digitizer and you will see it. Really easy to replace. The ease of replacing and the cheep price is what made me decide to go case/screen protector less
Sent from my PC36100 using XDA App
I have purchase 2 assembled sets for $50 shipped. New digitizer, LCD, and frame. Preassembled. Couldn't get easier. My sister in laws Evo was ran over multiple times and I was able to save it.
That's the pic she sent...
After I repaired it I ruu it to OEM. It has a 2000mah battery and just been on my wifi. I think I had a 160 hour up and a 2 hour awake time lol
PhxkinMassacre said:
Ehh I wouldn't bother with sprint and whatnot. If your LCD still lights up and colors are fine then you just need a new digitizer which last I saw I think you can get them for $10 just look up the evo teardown (ifixit.com) and look for the link for the digitizer or just google evo digitizer and you will see it. Really easy to replace. The ease of replacing and the cheep price is what made me decide to go case/screen protector less
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Okay, I guess I will do it my self. I just went looking on ifixit.com and couldn't find evo digitizer, looks like they were just selling parts for apple products. Also what should I look for when, trying to find a good quality digitizer. Do they sell name brand ones? Thanks
I bought my digitizer off Amazon for like $25. Just have to make sure the one you get is the one for your EVO. (Narrow and wide cable ribbon connectors). Be warned though, the glass doesn't pop out as easily as some of those videos make it seem. I had to pry mine out and messed up the LCD in the process.
Tripp-phpBB said:
I bought my digitizer off Amazon for like $25. Just have to make sure the one you get is the one for your EVO. (Narrow and wide cable ribbon connectors). Be warned though, the glass doesn't pop out as easily as some of those videos make it seem. I had to pry mine out and messed up the LCD in the process.
Click to expand...
Click to collapse
I was reading about that on ifixit.com, thanks
Tripp-phpBB said:
I bought my digitizer off Amazon for like $25. Just have to make sure the one you get is the one for your EVO. (Narrow and wide cable ribbon connectors). Be warned though, the glass doesn't pop out as easily as some of those videos make it seem. I had to pry mine out and messed up the LCD in the process.
Click to expand...
Click to collapse
I did this the first time. Before you remove the digitizer take a hair drier and heat up the digitizer to loosen the adhesive. And if u buy just that part do not try to remove the inside layer of film from the new digitizer....complete fail
I bought an Evo off of Craigslist, and dropped it less than 24 hours later. I tried to replace the screen with a new one, and completed messed my phone up. I took it like that, with an unscratched screen that wouldn't actually work, to a Sprint repair center. In two days they gave me a replacement for $35. Your mileage may vary, but I basically got a new phone for $135, including the original phone cost. So psyched!
Halumian said:
I bought an Evo off of Craigslist, and dropped it less than 24 hours later. I tried to replace the screen with a new one, and completed messed my phone up. I took it like that, with an unscratched screen that wouldn't actually work, to a Sprint repair center. In two days they gave me a replacement for $35. Your mileage may vary, but I basically got a new phone for $135, including the original phone cost. So psyched!
Click to expand...
Click to collapse
I was told it was only $35 and then was told at the store that they stopped doing screen repairs. Your lucky, and when did this happen?
OP. What do you mean your baby fell on the screen? Girlfriend or actual baby?
Sent from my ADR6350 using xda premium
Avelnan said:
OP. What do you mean your baby fell on the screen? Girlfriend or actual baby?
Sent from my ADR6350 using xda premium
Click to expand...
Click to collapse
Haha. I was saying that my baby(my evo) fell out of my hands and went straight down landing on the screen. Meaning it didn't fall on the back or the side but straight down on the front.
Call it in as stolen. I broke my screen. Sprint said call the insurance. Before I did I sold it on Cl for 150. Paid the 100 deductible and had a brand new EVO in box in less than a day. Sell it as a black listed phone. For cricket.
Sent from my Evo using XDA App
mad82109 said:
Call it in as stolen. I broke my screen. Sprint said call the insurance. Before I did I sold it on Cl for 150. Paid the 100 deductible and had a brand new EVO in box in less than a day. Sell it as a black listed phone. For cricket.
Sent from my Evo using XDA App
Click to expand...
Click to collapse
Sounds very fraudulent, I'll think about it. Thanks
No what's fraudulent is that sprint is supposed to cover it, but they won't. Fight the system make it work for you.
Sent from my Evo using XDA App
It ask depends on the tech. I replace screens all day lol ask for a courtesy repair, the tech might do it if your nice. Just saying
Sent from my PC36100 using xda premium
dgomez720 said:
It ask depends on the tech. I replace screens all day lol ask for a courtesy repair, the tech might do it if your nice. Just saying
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
This.
I do courtesy repairs all the time if the customer has never had one before. We have some that try to be sneaky, but a quick check reveals all. Pretty women sometimes get a second repair.
Sunsparc said:
This.
I do courtesy repairs all the time if the customer has never had one before. We have some that try to be sneaky, but a quick check reveals all. Pretty women sometimes get a second repair.
Click to expand...
Click to collapse
Thanks, I guess I will bring it to a more (corporate) location, when I have time. Even though the place I went to was listed as a ready now sprint store, I don't thing they actually had a repair center because they were a reseller, but sprint branded.
dgomez720 said:
It ask depends on the tech. I replace screens all day lol ask for a courtesy repair, the tech might do it if your nice. Just saying
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Thanks, I will try this thanks
mad82109 said:
No what's fraudulent is that sprint is supposed to cover it, but they won't. Fight the system make it work for you.
Sent from my Evo using XDA App
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Click to collapse
Can't argue with you on that one. If the other location won't fix it this will be an option.
Avelnan said:
OP. What do you mean your baby fell on the screen? Girlfriend or actual baby?
Sent from my ADR6350 using xda premium
Click to expand...
Click to collapse
I understood that right away, My Evo is my Baby to! Why would he have an actual baby in school? lol
I hope you guys get your phones fixed, I know how you feel.

Cracked screen.

Does anyone know anywhere in london, UK to get a new screen fitted.
I dropped my htc desire hd yesterday and its cracked the screen, there is no ink on the screen and everything is working fine still, so its just the first piece of glass thats broke.
so what exactly do i need to get fixed, i see alot of people mentioning ameled or something like that, do i need to get that replaced as well, or can i just buy the glass myself and fix it myself?
i've checked a few htc repair centres online and they all want between £60 - £90 to fix it, but im sure i can do it myself with the right equipment.
as for right equipment, i been looking on ebay and noticed i could either buy just the glass or the full unit, would i better to buy the full unit to be safe?
The Desire HD is one of the last smartphones where the glass is not glued to the LCD panel, so you can remove the glass without issue. You will need a hairdryer or something, to loosen the glue that holds the glass to the frame.
As someone who has done it...
If it still works with the crack leave it alone. There is a nice HTC disassembly video out ther & you can get the bits from ebay. I initaly just bought the screen £20, but it's bonded to the digitiser £20 & so it's best to get the combined unit.
Pulling the phone to bits is OK, reassembling it should be OK, but there is nothing nothing to hold the base of the screen to the body without the special glue strips. I am used to repairing things, but all the connectors are soo small. I have gone back & check but can't see what isn't making contact.
I now have a working screen, but no WiFi, Bluetooth, or camera & a big hole in the bottom of the phone between the screen & the back. I wish I had just decided to live with the black patches on my display where something had leaked.
If you can get the job done for £60 inc parts do take it, or wait for your contract upgrade
I managed to find a company that will fix it for £45 all in, that includes sending it back to me special delivery, so i sent it off today, i'll report back in a few days will my review on them.
they said it'll take 2-4 days to receive the phone back.
I paid 150 euro's to replace the screen (which was the cheapest in my country), and my button backlights dont work anymore.
3 months later a crack came in there again, out of nowhere. It was not really annoying... but it hurt my fingers as i was moving around the crack; so i bought a screen protector to put on the screen and can hardly feel anything right now.
MrLarner said:
I managed to find a company that will fix it for £45 all in, that includes sending it back to me special delivery, so i sent it off today, i'll report back in a few days will my review on them.
they said it'll take 2-4 days to receive the phone back.
Click to expand...
Click to collapse
They also assured my the new screen is a genuine HTC screen, not a fake dodgy 1, so like i said, once i get it back i'll review it and let everyone know what their like.
but for £45 all on, if it is genuine i'll be chuffed.
MrLarner said:
They also assured my the new screen is a genuine HTC screen, not a fake dodgy 1, so like i said, once i get it back i'll review it and let everyone know what their like.
but for £45 all on, if it is genuine i'll be chuffed.
Click to expand...
Click to collapse
Looking forward to hearing your results. Got a cracked LCD a it has leaked, not considerably so can still use it. been quoted £35 for the screen but have to fit myself, so £45 sounds like a really good deal.
alpick36 said:
Looking forward to hearing your results. Got a cracked LCD a it has leaked, not considerably so can still use it. been quoted £35 for the screen but have to fit myself, so £45 sounds like a really good deal.
Click to expand...
Click to collapse
if you've got ink leaks then you'll need a new lcd as well, and £35 for both lcd and glass is really good.
but i dont fancy trying it myself, watched a few video's and it seems like a hard job.
i'd struggle just to keep track of where all the screws go
I have repaired mine with a preassembled screen and digitizer kit from eBay, sent from HK. I think it was around $60 shipped. Unfortunately the cap buttons do not light up properly and the screen ha some light leaks around the edges. I was given a $10 refund, so I'm not complaining. It may be with the Xtra to get a preassembled unit though...if it works right.
Sent from my T8788 using XDA Windows Phone 7 App
MrLarner said:
I managed to find a company that will fix it for £45 all in, that includes sending it back to me special delivery, so i sent it off today, i'll report back in a few days will my review on them.
they said it'll take 2-4 days to receive the phone back.
Click to expand...
Click to collapse
is your phone back already ?
nicebabygirl said:
is your phone back already ?
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Click to collapse
No, i sent it special delivery on Wednesday, they e-mailed me on thursday saying they had received it and that they'll get straight to work on it and they will e-mail me again once its been sent back to me which should take 2-3 days.
so i'll probably get it back monday.
so i'll give them a review once i receive it back.
but so far so good, had no problems with them, got quick replies from then when i contact them with queries.
MrLarner said:
No, i sent it special delivery on Wednesday, they e-mailed me on thursday saying they had received it and that they'll get straight to work on it and they will e-mail me again once its been sent back to me which should take 2-3 days.
so i'll probably get it back monday.
so i'll give them a review once i receive it back.
but so far so good, had no problems with them, got quick replies from then when i contact them with queries.
Click to expand...
Click to collapse
Did this work?? Crack My Screen this morning. Dropped it on it's face outside!! DoH.
dj westie said:
Did this work?? Crack My Screen this morning. Dropped it on it's face outside!! DoH.
Click to expand...
Click to collapse
I'll give you my review but it'll be a quick basic 1 as I stopped using the phone within a week after getting it. It's now just sitting on my bedroom side but here goes.....
The company itself were amazing, replied to all my questions via phone call or E-mail.
They text me with every step that was taken on the phone so I always knew where my phone was.only downside was that once I received it back, it wasn't as good as expected. Yes the new glass was solid and everything worked but there was a small gap at the top and it really bugged me. To the point I stopped using the phone.
I mean it's bearable if your not worried about the gap, it's not came away from the screen/phone at all.
Ps- if you want to ask any questions about the service, free free but like I said, only downside was the gap at the top. But I was warned I will get that with every company that fixes it.
I dropped mine last month
and now there are several inky spots which disturbs me
I called the HTC Care, they said it will be $150 for making an LCD replacement
Hello everyone.My friend's htc hd is having a broken screen and i cant unlock it to sync contacts.When i connect it to pc,it says phone is locked and i cant do anything.Any solution?I only need the contacts.The repair cost is near 200€,so he will not fix it,it doesnt worth it.
Sent from my super duper lg p990 2x ICS 4.O.4
Are the contacts not saved online? Tell your mate to check his Google account ( log into Gmail then look in the top left corner under contacts)
Let me know If that worked
Sent from my Desire HD using xda premium
Nobodys_me said:
Are the contacts not saved online? Tell your mate to check his Google account ( log into Gmail then look in the top left corner under contacts)
Let me know If that worked
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
No he doesnt have sync with gmail ,that would solve the prob.
Sent from my super duper lg p990 2x ICS 4.O.4
And I guess the contacts are not on his simcard either?
Try that as well.
Btw is the screen completely dead?
Sent from my Desire HD using xda premium
Nobodys_me said:
And I guess the contacts are not on his simcard either?
Try that as well.
Btw is the screen completely dead?
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
They are in pnone memory.The 3/4 are completely dead and in the other 1/4 is white
Sent from my super duper lg p990 2x ICS 4.O.4
Well sorry but then I've no idea what you can do. Maybe your friend will learn from that and save his contacts online.
Sorry I couldn't help maybe somebody else can
Good luck
Sent from my Desire HD using xda premium

Cracked my N4's screen, unusable, where do I go from here? [UK]

So, it happened to me. Just my luck.
Was at university walking and the phone slipped from my hand onto the floor. It seemed to have survived that fairly well. Then it slid off the stairs (no barrier at the edge of the staircase going up my university) and fell about 8-10 feet onto the stair case below. Screen is ruined and unresponsive.
The phone is rooted and has an unlocked bootloader so I know this voids the warranty but I can lock the bootloader again and flash the phone back to the stock rom via cwm.
I bought the phone from Carphone Warehouse for £400 back in December because I couldn't wait and now I'm left with a brick. I need a phone to handle uni life and contact my fianceé in the States. I don't really want to have to spend money I don't have on a replacement N4 so is there anything I can do guys?
Any help at all will be extremely appreciated.
(I'd post a link to an image of the screen but cannot do so yet).
Thanks
Sorry to hear that, however the only option I think would've been better if you had phone insurance and it would replace your damaged phone and it would cost like 5 pounds a month. On the other hand maybe you can send it to Carphonewarehouse and see what the estimate is to get it repaired. Don't think rooted or not makes much difference in this situation.
Anyway good luck and hope you find some solution
Sent from my Nexus 4 using xda app-developers app
Ouch, nightmare...
The only cheap way is to repair it yourself. If the mainboard is ok, get a new front and back panel. From the teardown I've seen of the Nexus 4, it doesn't seem that difficult. I'm sure there is a vid on youtube you can use as guide. If you can't do it yourself, a new phone seems to be the only option. At least it will be cheaper this time... Did you have a case on it when it dropped?
fairlight2x said:
Ouch, nightmare...
The only cheap way is to repair it yourself. If the mainboard is ok, get a new front and back panel. From the teardown I've seen of the Nexus 4, it doesn't seem that difficult. I'm sure there is a vid on youtube you can use as guide. If you can't do it yourself, a new phone seems to be the only option. At least it will be cheaper this time... Did you have a case on it when it dropped?
Click to expand...
Click to collapse
See that seems doable but the only problem is is the (is it aluminium?) that goes around the phone also got dented as it fell. This is even worse considering I actually DID have a case on it. I was using the Ringke Slim case. If anybody is using this case I highly recommend them to rethink their purchase because even though the phone hit the floor side on, it didn't protect it. Imagine if it hit face down. I have another generic 'S' silicone case from eBay and that would have done a far better job at protecting the sides. Shoulda, woulda, coulda eh?
Im wondering if LG's manufacture warranty will work in my favour at all? I just don't have the funds to replace the phone comfortably but that's the only option I see unfortunately.
I don't think you'll have any luck with warranty repair. Sorry about your phone though.
https://play.google.com/store/devices/details?id=nexus_4_8gb
Sent from my Nexus 4 using xda app-developers app
A coworker priced out replacing his front screen and it was ~$260usd.
At that point Id just order another phone and sell the first for parts.
ryan stewart said:
A coworker priced out replacing his front screen and it was ~$260usd.
At that point Id just order another phone and sell the first for parts.
Click to expand...
Click to collapse
Sell the phone for parts? How would that work? Im not very savvy with this side of phones. Do I sell the phone in its entirety to a company who buys things like that? Sell on eBay for really cheap trying to get whatever I can get?
LG are asking for £40-120 dependent on the level of damage.
bennyboy182 said:
LG are asking for £40-120 dependent on the level of damage.
Click to expand...
Click to collapse
Really? Please can you give me a link to this info? I'd pay anything between that in a heartbeat if I can get it fixed. Once I reach 10 posts I'll post some images of the phone.
Do u have a lloydstsb account? They do free phone insurance and fixed my broken screen in the uk.
Sent from my Nexus 4 using xda app-developers app
sarkster said:
Do u have a lloydstsb account? They do free phone insurance and fixed my broken screen in the uk.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Really?! Yes I do! How would I go about doing this?
Check their website there's a link from there. Give them a call register the phone with them log on to their website and create a claim. Then they ask you to send the phone in. Note: do everything recorded del. It costs £50 excess they turned mine around in under two weeks from start to finish
Sent from my Nexus 4 using xda app-developers app
bennyboy182 said:
LG are asking for £40-120 dependent on the level of damage.
Click to expand...
Click to collapse
Undeadwolfy said:
Really? Please can you give me a link to this info? I'd pay anything between that in a heartbeat if I can get it fixed. Once I reach 10 posts I'll post some images of the phone.
Click to expand...
Click to collapse
This is true, I've read threads on here and Reddit with this information but can't find them atm.
Contact LG directly and they should help you.
fairlight2x said:
Ouch, nightmare...
The only cheap way is to repair it yourself. If the mainboard is ok, get a new front and back panel. From the teardown I've seen of the Nexus 4, it doesn't seem that difficult. I'm sure there is a vid on youtube you can use as guide. If you can't do it yourself, a new phone seems to be the only option. At least it will be cheaper this time... Did you have a case on it when it dropped?
Click to expand...
Click to collapse
I disagree. The only cheap way to do it is via insurance, 50 quid excess or whatever is a lot cheaper than the 150 pound screen is going to cost.

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