Broken screen - what should I do? - Samsung Galaxy J5 Questions & Answers

So, you read the title.
I broke my phone's screen.
The thing is it does not turn on, but the phone still works
When I dropped it and I tried to turn it on, I saw green glitches on one side of the screen.
So, I need tips
What should I do? Customer support is doing nothing, because is a problem that i made.
How much will normal J5 screen cost? Can it be repaired?
Thanks,
Telepracity

Telepracity said:
So, you read the title.
I broke my phone's screen.
The thing is it does not turn on, but the phone still works
When I dropped it and I tried to turn it on, I saw green glitches on one side of the screen.
So, I need tips
What should I do? Customer support is doing nothing, because is a problem that i made.
How much will normal J5 screen cost? Can it be repaired?
Thanks,
Telepracity
Click to expand...
Click to collapse
I will get you the cost if u repair it yourself its cheaper but phone repairs its more but it will be done better

Telepracity said:
So, you read the title.
I broke my phone's screen.
The thing is it does not turn on, but the phone still works
When I dropped it and I tried to turn it on, I saw green glitches on one side of the screen.
So, I need tips
What should I do? Customer support is doing nothing, because is a problem that i made.
How much will normal J5 screen cost? Can it be repaired?
Thanks,
Telepracity
Click to expand...
Click to collapse
Repairing screen will cost around €100 from official distributes, but you can try to repair on an electronic repair shop (one who repair smartphone parts), maybe you can have more luck with the price.
In last case buy new phone. (Don't buy J500H )

Deleted

Here's the link bigupgadgets.com/uk/ipartsbuy-for-samsung-galaxy-j5-j500-on5-g550-original-lcd-screen.html?fee=13&fep=395354

American_Jesus said:
Repairing screen will cost around €100 from official distributes, but you can try to repair on an electronic repair shop (one who repair smartphone parts), maybe you can have more luck with the price.
In last case buy new phone. (Don't buy J500H )
Click to expand...
Click to collapse
Ugh the customer service is in the capital of my country, and that's 300 km from my town
I asked my friend, and he said he repaired his J5 screen for just 30$ :good:

Telepracity said:
Ugh the customer service is in the capital of my country, and that's 300 km from my town
I asked my friend, and he said he repaired his J5 screen for just 30$ :good:
Click to expand...
Click to collapse
Yep if he did it his self its cheap I broken my screen bought a new one from eBay

I think it depends on what level your screen is destroyed
Anyway i also think it will be around 100 euros, if thats the case buy new phone

Ragazzza said:
I think it depends on what level your screen is destroyed
Anyway i also think it will be around 100 euros, if thats the case buy new phone
Click to expand...
Click to collapse
Well, it has a little spider-web at the side of the screen. LCD broken. Screen not turning on.
I think it will be better that I replace it myself, but the one thing I will hate is no Samsung logo at the top of the screen because my friends will call me "cheap fck" :laugh:

Telepracity said:
Well, it has a little spider-web at the side of the screen. LCD broken. Screen not turning on.
I think it will be better that I replace it myself, but the one thing I will hate is no Samsung logo at the top of the screen because my friends will call me "cheap fck" :laugh:
Click to expand...
Click to collapse
That wouldn't bother if its cheap at least u have a phone bro

Hi, this topic is as close to my problem as I can get. I have bought a new screen for my Samsung J530F and have removed the scattered screen. However, when I placed the new one and tried to turn the phone on, the display works only in the sense of showing stuff, but is not touch-responsive, ie I cannot control the phone.
My rather noobie and perhaps stupid question is: is the display supposed to work rightaway, or shall I assemble the phone fully before the touch-control kicks in?
I don't really care about the phone, it's the data that are inside. Most of it is on a SD card, so I'm fine, but some pieces in the internal memory are valuable for me (but not worth 100 euros for a new screen in a repair shop).
Anyway, I bought a cheap screen to give it a try - it's the TFT version. Perhaps that could play a role?
Thanks in advance for any help or nudge!

Related

I cracked my screen!! :-((

HELP!!!!!
Yesterday I was foolishly playing around with my MDA Vario and it fell from my hands...onto the hard floor. Now the display is cracked (mind you, NOT the LCD!!!!!Just the glasstop, digitizer, lense or whatever you call it). It still works perfectly but when I press with the stylus over the crack it just freaks out. End of the day: I can use it but I can't play with it. I spent AGES googling for a solution but apparently all I can find is LCD replacements (which actually DO include the screen...but cost 3 times asmuch). Anybody can help? please.........I'm desperate!
Vico
What a bummer!
HTC europe and usa are selling parts give them a call and see if any joy
see here http://forum.xda-developers.com/viewtopic.php?t=49361
and here http://www.htceurope.com/uk/
Ouch! I'd be kicking myself if that happened to me!
Hope it won't cost too much get it repaired
PS. Doesn't your Olympus C150/D390 have an upclose (or "Flower") mode? You'll be able to get clearer shots if you select it.
Got it repaired!!!!!!!For "only" 70 pounds... I went to a shop in South Wimbledon and they made it on the spot for me. As a matter of fact they changed my LCD too (they tried to put just the display but apparently there was a "ribbon color" problem). Nevertheless, I got my UNbroken LCD back as well, so now I'll try to sell it and make a bit of money (7o quids for a piece of glass is a bit toomuch, uh?).
Considering that after HOURS of research I had found nothing better than a 169 euro full repair (LCD+glasstop) -in Germany...- I reckon the £70 was not a rip off anyway. I missed a beat when I saw that crack yesterday, and I swore to myself I'd get my baby back in action...with less than 100 pounds. Mission accomplished ;-)
If any of you guys (AND I DO HOPE YOU DON'T) breaks JUST the LCD (but not the glasstop), let me know and we can work out a nice price for both you and me (I have a spare LCD now...And if you read till here you might be in need of one!).
my e-mail [email protected]
p.s. Thanx to the forum I found answers to ALL my queries...but how comes NOBODY before me broke his glasstop?!?Am I the only silly one who made it?? ;-(
ciao guys and thanx for your help anyway (btw: htc europe was USELESS and no, I have no little flower on my girlfreind's sad OLYMPUS camera!)
cracking and hacking are forbidden here in this site, so please dont crack your screen again
70 pounds are really tooooooooo much for a broken peice of glass, but what else can you do? you have to buy it!!! any way, congratulations you have solved the issue finally.
hotvico said:
HELP!!!!!
Yesterday I was foolishly playing around with my MDA Vario and it fell from my hands...onto the hard floor. Now the display is cracked (mind you, NOT the LCD!!!!!Just the glasstop, digitizer, lense or whatever you call it). It still works perfectly but when I press with the stylus over the crack it just freaks out. End of the day: I can use it but I can't play with it. I spent AGES googling for a solution but apparently all I can find is LCD replacements (which actually DO include the screen...but cost 3 times asmuch). Anybody can help? please.........I'm desperate!
Vico
Click to expand...
Click to collapse
Sorry for your sceen!
Were did you find you "emule" skin?
Thanks
Seb.
I took my phone back to O2, I had no insurance, so i was expecting to have to pay to get it repaired (the girl behind the counter looked at me like i was insane to try and get it fixed "It'll be sooo expensive").
However when I went to pick it up a few days later, they gave me a new one, with new battery, earphones, stylus etc... for free!
The receipt simply said "unrepairable".
You have a great service in europe, I live in an arab country, once you crack your screen here they will say " you have broken your screen to get a new one, but you will never!!!" then they take your mobile to fix it, you wait for 24 months, then they say that they cant find the mobile, so they give you brand-used siemens A-35 mobile instead of the mini s, saying that "they have almost the same features. either accept it or go and kill yourself"
Thats how our companies deal with us!!!
Thank god, you live in europe!!!
mohgdeisat said:
You have a great service in europe, I live in an arab country, once you crack your screen here they will say " you have broken your screen to get a new one, but you will never!!!" then they take your mobile to fix it, you wait for 24 months, then they say that they cant find the mobile, so they give you brand-used siemens A-35 mobile instead of the mini s, saying that "they have almost the same features. either accept it or go and kill yourself"
Click to expand...
Click to collapse
Are you in jordan? I cracked, no better yet SMASHEd, the screen on my 9500 about a year ago when i was on summer vacation in Saudi Arabia. I took it to the warranty repair center and i just had to convince them that it was an accident. They gave the device to a very talented philipino guy sitting in a little cubicle, 15 min later, had my device with a new screen. 30 minutes later had traded in the 9500 for a I-Mate Jam(my first windows mobile device).
Are you in jordan? I cracked, no better yet SMASHEd, the screen on my 9500 about a year ago when i was on summer vacation in Saudi Arabia. I took it to the warranty repair center and i just had to convince them that it was an accident. They gave the device to a very talented philipino guy sitting in a little cubicle, 15 min later, had my device with a new screen. 30 minutes later had traded in the 9500 for a I-Mate Jam(my first windows mobile device).
Click to expand...
Click to collapse
You are completely right, but do you know why did they do that with you? because you are not arabic guy, you are american. Lets be fair, the service in Saudi arabia is a bit better than the service in jordan, but when an arabic company deals with an arabic customer that cracked his screen, they will crack his head and kick him out of the company office.
Ofcourse, our companies are not as bad as I describe, but it will never happen that you crack your screen and they simply give you a new phone with a new battery, because they feel that they will look stupid.
Thats how our companies deal with us!!!
Hey guys...
Now that my problem is sorted out I am putting the LCD on e-bay.
If u r reading this thread I believe you might want to get your hands on it so here it is:
http://computers.search.ebay.co.uk/...ZQQsargnZQ2d1QQsaslcZ3QQsbrftogZ1QQsofocusZbs
Hope to help you while you help me!
ciao
Vico
where can I buy a screen for the Cingular 8125????
Hi. I called the HTC parts number listed above and they say they do not see the LCD screens, but only repair them. I have looked online and can only find 1 site that sells the LCD for the HTC 8125 (www.pdasmart.com) but they charge more for the part than it costs to send the phone in to get repaired!!!!
So far the cheapest way to to replace my screen is to pay $169 and send it in. Does anyone know of a cheaper way to replace my screen???
where can I buy a screen for the Cingular 8125????
Hi. I called the HTC parts number listed above and they say they do not see the LCD screens, but only repair them. I have looked online and can only find 1 site that sells the LCD for the HTC 8125 (www.pdasmart.com) but they charge more for the part than it costs to send the phone in to get repaired!!!!
So far the cheapest way to to replace my screen is to pay $169 and send it in. Does anyone know of a cheaper way to replace my screen???
Re: where can I buy a screen for the Cingular 8125????
dewberrie said:
Hi. I called the HTC parts number listed above and they say they do not see the LCD screens, but only repair them. I have looked online and can only find 1 site that sells the LCD for the HTC 8125 (www.pdasmart.com) but they charge more for the part than it costs to send the phone in to get repaired!!!!
So far the cheapest way to to replace my screen is to pay $169 and send it in. Does anyone know of a cheaper way to replace my screen???
Click to expand...
Click to collapse
I presume we are the $169 site that you found. You can also order just the part and receive a 10% discount on the part. There is no warranty when purchasing the part only though. Simply put "part only - 10% no warranty" in the special instructions field of the order.
where can I buy a screen for the Cingular 8125????
Hi. I called the HTC parts number listed above and they say they do not see the LCD screens, but only repair them. I have looked online and can only find 1 site that sells the LCD for the HTC 8125 (www.pdasmart.com) but they charge more for the part than it costs to send the phone in to get repaired!!!!
So far the cheapest way to to replace my screen is to pay $169 and send it in. Does anyone know of a cheaper way to replace my screen???

My Touchscreen is not responding! What Now?

Hi everyone, after 18mths my HTC Touch (Elf) touchscreen has stopped working! I did a soft reset and hard reset, but now in the hard reset it asks me to touch the screen to setup Windows Mobile, however I cannot do it as the screen does not work!
There is no cracks or even scratches as I use the screen protector. I have been reading about LCD's & Digitilizers, but cannot work out which one I need..
Can someone please help me. I want to buy a kit off eBay to repair it but not sure exactly what I need.
Any help will be great!
Do you guys think US$200 is a good price for a HTC Touch Duel with no scratches, as new ? I can buy one for this price, but have never used a dual, and would love my original htc touch to be fixed...
About mine:
- 18mths Old
- No scratches or damage
- Slight corrosion on the plastic where sim card etc goes, not internally but just on the mirror type plastic there is slight green corrosion but it can clean off easily.
- never been in water or anything like that!
Touch screen does not respond to touches anymore, this happened over about 2wks.. it started to not work now and again, then it switched off automatically a couple of times over that period... now it is not responding at all for about 10 days now!
I took to vodaphone and it is out of warranty, I am insured, but it is a load of bullcrap to get insurance, and even if you do you still need to pay a premium of between $150-$275 (AU$) so i might aswell either juszt pay to get it fixed or do it myself.
Cancelling Insurance on this phone ASAP, never getting insurance ever again, only for the first 12mths if phone is over $1000
insurance is lame, and only benefits if phone is lost or stolen.
cheers any1 that can assist me!
You need a digitizer, about $20 from eBay, easy to replace, just see Service Manual for HTC Touch. Better still if you'll get the entire front faceplate with digitizer already attached, simply because it makes your life a lot easier, all you'll need to do it connect the digitizer and assemble the unit.
thankx so much enigma1nz, i was thinking only the digitalizer was needed, but what is the diff between the lcd & digitalizer? I mean in functions etc.
thanku so much for ur time.
I will be ordering the replacement peices, do you think I should do myself or take to a repairer. I am tech savvy, I build PC's, replace RAM etc.. so it should be easy, yea?
cheers
x86 said:
thankx so much enigma1nz, i was thinking only the digitalizer was needed, but what is the diff between the lcd & digitalizer? I mean in functions etc.
thanku so much for ur time.
I will be ordering the replacement peices, do you think I should do myself or take to a repairer. I am tech savvy, I build PC's, replace RAM etc.. so it should be easy, yea?
cheers
Click to expand...
Click to collapse
LCD is the screen itself, it shows the information, digitizer is responsible for the touch function. It is relatively easy to replace, simply because the design of the device allows for direct connection with no soldering involved. There is a service manual with photos floating around somewhere, I think even on this forum. Just search for it.
Thanks Enigma1NZ, I actually got a pdf of the dissasemble guide for the htc touch, so should be perfect, I just ordered a digitizer off eBay for only AU$13.60 inc. delivery, so that is awesome!
I got a call from my insurance company today, they want $175 excess if the phone is 'approved' for insurance, plus they kill the imei number too, i told her not to worry and I'm cancelling insurance (already paid $180 all up).... damn rip off, maybe okay while in warranty, but otherwise I will not be making that mistake again!
I will keep ya'll updated, and will be videoing me pulling apart & replacing so I will upload it 4 others too.
P.S enigma, love ur photos posted in myspace.. nice work
I love Touch for the simplicity and straightforwardness of its build, I was surprised the housing was so easy and reasonably cheap to replace (I am thinking of getting mine in red...or purple...). The worst digitizer replacement has to be for 1-gen Iphone and LG Prada. Blasted capacitive screens are the way of the future though and are pleasure to use.
Thanks, i got you added. Let us know how you went. Insurance companies are a bloody rip-off artists playing on our insecurities. I deal with them often when it comes to repairs. Makes no sense to insure after a warranty period simply due to technology depreciaton - you end up paying more in excess than the device is worth at the time.
Yeah the phone looks fairly simple in its housing, I have played around with it a bit... I was actually seriously thinking about replacing my housing while I was in there to white, since I saw the Magic I love the whiteness! I would love a silver housing though, that is the ultimate but have only found white so far.
I will keep you'all updated here with photos 'n video with what I do change.
I was going to buy a prada actually, I think the screen and whole look is amazing, It was tempting but I am very satisfied I chose my touch over the Motorola Razr, Prada and Touch... Touch wins
Cheers again enigma1nz.
I heard LG screens lose sensitivity over time.
Hi, a friend of mine talked to me yesterday about his touch. It seems he has the same problem of the digitizer stoping to work.
Where can I find the service manual and do you know of a good place to buy the digitier?
Tanks!
jgaviota said:
Hi, a friend of mine talked to me yesterday about his touch. It seems he has the same problem of the digitizer stoping to work.
Where can I find the service manual and do you know of a good place to buy the digitier?
Tanks!
Click to expand...
Click to collapse
There's a sticky topic at the top of this forum with several service manuals that you can use. As for buying the digitizer, ebay and dealextreme.com have them for cheap.
barlw said:
There's a sticky topic at the top of this forum with several service manuals that you can use. As for buying the digitizer, ebay and dealextreme.com have them for cheap.
Click to expand...
Click to collapse
Thank you!
I really appreciate your help!
x86 said:
Yeah the phone looks fairly simple in its housing, I have played around with it a bit... I was actually seriously thinking about replacing my housing while I was in there to white, since I saw the Magic I love the whiteness! I would love a silver housing though, that is the ultimate but have only found white so far.
I will keep you'all updated here with photos 'n video with what I do change.
I was going to buy a prada actually, I think the screen and whole look is amazing, It was tempting but I am very satisfied I chose my touch over the Motorola Razr, Prada and Touch... Touch wins
Cheers again enigma1nz.
Click to expand...
Click to collapse
Hi... I need your help, I need to change my digitizer, so I want to know you ordered only digitizer or one already fixed on casing as Enigma told you ??
Pls let me know..Thanks
Get a Digitizer and fix em on.

Replacing the lcd touch screen?

htc care is asking me for 270$ for replacing my broken touch screen.. does this sound like a reasonable price ? i just dont want to get ripped without me knowing :S
Thanks in advance
inspireme87 said:
htc care is asking me for 270$ for replacing my broken touch screen.. does this sound like a reasonable price ? i just dont want to get ripped without me knowing :S
Thanks in advance
Click to expand...
Click to collapse
I got mine back from service and here in finland that touchscreen costs 300euros which is around 420$ so I think your's is cheap.
Use the search function and type in 'LCD screen', you should get previous queries on similar topic. Check out the accessories forum
http://cgi.ebay.com/NEW-FULL-LCD-FOR-HTC-TOUCH-HD-Blackstone-T8282_W0QQitemZ290339235117QQcmdZViewItemQQptZPDA_Accessories?hash=item439991252d&_trksid=p3286.c0.m14
that sounds reasonable. HTC Care here in Vietnam asked me for 4.6mil VND (about $255). so painful to spit out $255 for a screen replacement. maybe HTC will consider reducing the cost for the poor souls like us.
DIY
DIY, It is not that bad, it took some time and patience but I had to replace my screen as well. I can not remember how much I paid but I got an entire new case, tools (one was not the right size but only a couple bucks at home depot to get the right one), digi screen and screen cover for around $180 and changed it all out in about 4 hours. If you have the time and paitience give it a whorl.
You can do it by your self.
you buy what you need on ebay.com from hong kong LCD screen or touch screen.
http://cgi.ebay.fr/ORIGINAL-LCD-ECR...iles?hash=item4399bdde27&_trksid=p3286.c0.m14
or
http://cgi.ebay.fr/Ecran-LCD-Screen...iles?hash=item27ab27cd6a&_trksid=p3286.c0.m14
after you go to her
http://forum.xda-developers.com/showthread.php?t=462102
Hi, as you can read in my signature i'm tearing apart my hd, I also have the whole front of the phone for sale, follow the link in my signature if you are still needing the screen.
bye, hope you can repair your HD

Screen shattered/broken

My phone screen shattered. The touch response is fine, I think only the outer glass is broken. Is it possible to get it replaced? Will Samsung fix it, if yes then for how much. I live in Delhi if that's any help.
Vaibhavs800 said:
My phone screen shattered. The touch response is fine, I think only the outer glass is broken. Is it possible to get it replaced? Will Samsung fix it, if yes then for how much. I live in Delhi if that's any help.
Click to expand...
Click to collapse
^If your phone is under warranty and you're convincing enough, they'll replace it for free.
Else it'll cost you approx 1.5k for a new screen panel.
h4r5h said:
^If your phone is under warranty and you're convincing enough, they'll replace it for free.
Else it'll cost you approx 1.5k for a new screen panel.
Click to expand...
Click to collapse
Thanks man
well it is out of warranty. But will replace it anyway for that price
Vaibhavs800 said:
Thanks man
well it is out of warranty. But will replace it anyway for that price
Click to expand...
Click to collapse
^Np.
Also am pretty sure those guys would ask around 2k at first. Make sure to bargain and bring them down to around the price that I mentioned in the previous post. Good Luck.
h4r5h said:
^Np.
Also am pretty sure those guys would ask around 2k at first. Make sure to bargain and bring them down to around the price that I mentioned in the previous post. Good Luck.
Click to expand...
Click to collapse
They will do it for 2.6k. But I never bothered to bargain
Vaibhavs800 said:
My phone screen shattered. The touch response is fine, I think only the outer glass is broken. Is it possible to get it replaced? Will Samsung fix it, if yes then for how much. I live in Delhi if that's any help.
Click to expand...
Click to collapse
u can get it done within 1700. i got my screen, the surrounding shining rim & a new battery cover for Rs. 2600.. (in bangalore)
silverdream007 said:
u can get it done within 1700. i got my screen, the surrounding shining rim & a new battery cover for Rs. 2600.. (in bangalore)
Click to expand...
Click to collapse
The final bill was 2.5k. Bangalore is he it hub that must be why it is cheaper there. Was thinking of getting a white cover.
First my G3 showed weird colours onscreen and would not boot and I tried atleast six times.
The next day I showed to my friends how poor service samsung gives but my phone miraculously came back to life only to make fun of me. Only this time I had booted it without a sim. Now its working as well as ever.

Broke my S4's screen/digitizer, what should I do?

Yesterday my Spigen case broke, the little plastic part that surrounds the rest of the case/phone. Of course later that day I dropped my phone and it must have hit right where it was partly exposed, breaking the screen and digitizer.
The phone still boots up and works fine, I just can't get the screen to turn on. I'm actually not sure what exactly is broken, if the screen AND digitizer are busted or just the screen so that it doesn't turn on.
I guess I need to get a screen+digitizer from ebay and try my luck and replacing. I was going to go out today and pay full price for an S5 or LG G3, but now that I'm reading so much about all these new 805 Snapdragon based phones possibly coming, I think I'd rather just wait.
My options are use my old Droid X2, fix the S4 and wait, or just buy a new phone and fix the S4 whenever I feel like it.
On that subject, how do I go about getting my X2 back on as my primary phone with Verizon? I guess I can try to get in a chat with them.
If you have lost display as well, then the digitizer is shot. So you've got to replace the whole unit instead of just the glass. Costly thing, that. I've got an S2 with that issue that isn't with fixing, as it'll still cost around AUD$200 to get a new one. Ideally, I'd get a phone that died from other issues and use it's screen, but that's effort.
I'd probably recommend holding off and getting a new handset. Although the repair may still be worth doing if the parts are cheaper where you are.
@berfles
AMOLED panel is broken, you can only buy the whole part already assembled (glass+digitizer+panel+bezel+home key/touch keys' leds). Here in Italy (on eBay) costs about 120€ original, and is very very simple to change, you can also look on iFixit guide
you can change it, there are many digitizers to buy on ebay/aliexpress etc
@maciekck
berfles said:
I just can't get the screen to turn on.
Click to expand...
Click to collapse
As I previously said, AMOLED screen is broken. I'm a technician and I see this kind of things everyday
Inviato dal mio GT-I9505
Thanks, I've decided to just buy an S5 or G3, no way I'm spending $180 for a screen/digitizer when I can just buy a new phone for less than $100.
berfles said:
Thanks, I've decided to just buy an S5 or G3, no way I'm spending $180 for a screen/digitizer when I can just buy a new phone for less than $100.
Click to expand...
Click to collapse
You mean a clone of S5 or G3?
ongbac said:
You mean a clone of S5 or G3?
Click to expand...
Click to collapse
Eh? No, the phone with an upgrade.

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