[HELP]Limited Service - Verizon HTC 10 Questions & Answers

Good day, i have an htc 10 verizon and for some reason it wont allow me to use my sim card. it shows that it gets signal but the mobile signal bars in the notification screen has a line through it, indicating it being disabled in some sort. my country does not have a verizon, and i ordered this phone from overseas. what could this mean? help pleaase

is your phone have s-off and super cid: 1111111

duonghuutrang said:
is your phone have s-off and super cid: 1111111
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Click to collapse
yep helpp!

Related

Help needed with unlocked x10 (always roaming)

I have a Rogers branded phone that is unlocked and is being used with Fido or a while. Everything works just fine, however I need to tweak the phone so it would stop showing the roaming indication on the desktop, it's always roaming because it sees that I'm on the Fido network and it probably validates against a registry or file somewhere in the file where it says home network = Rogers.
Hi I thought I just wanted to let you know that your usage doesn't count as roaming... as in your airtimes are always local as long as you are in your local calling area. That's based on the experience with my unlocked HTC dream on telus. Make sure you double check with display though.
On a side note, I'm using an unlocked x10 with telus and it doesn't have a roaming icon.
Sent from my X10a using XDA App
mania02 said:
Hi I thought I just wanted to let you know that your usage doesn't count as roaming... as in your airtimes are always local as long as you are in your local calling area. That's based on the experience with my unlocked HTC dream on telus. Make sure you double check with display though.
On a side note, I'm using an unlocked x10 with telus and it doesn't have a roaming icon.
Sent from my X10a using XDA App
Click to expand...
Click to collapse
I know that I'm not actually roaming even though that r is showing on top the reception bars in the display panel. I just want to find out if there is a way to get the phone to think that fido is my home network and not Rogers.
hmm... i'm not sure what 'roaming' means but I bought the phone from Rogers, unlocked it and I'm using it with Fido right now too. I don't seem to have any problem with it. It detects Fido and displays it on my home screen. But I've also rooted the phone too, and I think that rooting process debrands the phone as well. Have you rooted your phone? if you haven't I suggest you do, and you can follow this guide for rooting the phone: http://forum.xda-developers.com/showthread.php?t=717949. Hope this helps
junkk29 said:
hmm... i'm not sure what 'roaming' means but I bought the phone from Rogers, unlocked it and I'm using it with Fido right now too. I don't seem to have any problem with it. It detects Fido and displays it on my home screen. But I've also rooted the phone too, and I think that rooting process debrands the phone as well. Have you rooted your phone? if you haven't I suggest you do, and you can follow this guide for rooting the phone: http://forum.xda-developers.com/showthread.php?t=717949. Hope this helps
Click to expand...
Click to collapse
Roaming is the r above your reception bars, does it show on your phone? I went ahead and I did the root thing however the r is still there
Hey you aren't alone with the always roaming issue...The new Bell Telus network seems pretty screwy with this roaming indicator and some unlocked phones, it's not just limited to android either.
My Fuze and another persons TP2 both always show roaming. Stick a Rogers SIM in and roaming is gone.
Here's some threads, no one can figure it out yet
http://forum.xda-developers.com/showthread.php?t=777437
http://forum.xda-developers.com/showthread.php?t=621652
http://forum.xda-developers.com/showthread.php?t=641299
http://forum.xda-developers.com/showthread.php?t=683785
http://forum.xda-developers.com/showthread.php?t=583227
I had this problem before with my unlocked LG COOKIE with a rogers sim. it was always showing up as "ROAMING" but now with the x10, no more problems.. tried same sim on a blackberry, no roamin ether... its wierd
Well, I had this issue with an T-Mobile branded HTC Dream, unlocked and being used on Three UK, it always shows up as Roaming, what I do is this:
Settings > Wireless Controls > Mobile Networks > Network Operators
Let it check for an network operator, and the choose the correct one from the list, which in your case is Fido.
Hope it helps!

Bad radio or hardware issue?

Hi all, I have a mytouch 4g that has the virtuous unity rom. Everything works except allowing me to make calls via cell tower. I get the error message that my sim does not allow a connection to this network.
It's not the sim card. I've tried three different ones that works on my htc sensation fine. oddly if I put in an ATT sim, it works. Wth? This makes me think it's a radio software? So I reverted back to stock and the problem still exists. No Tmobile. I've reflashed the radio too but it's still not working.
Any suggestions? Thanks!
So you tested it with the newest stock radio? It could be hardware issue as if it was bad radio flash you have 90% chance it would be hard-brick. I suggest you contact TMo and try to get replacement if they don't allow due to 3rd party vendor purchase then RMA to HTC under warranty.
Sent from my HTC Glacier
No, not the latest. I used the stock one that's for tmous 2.2.1. Is the radio dependent on the rom? If not, I'll give it a try.
It was purchased off craigslist. Htc warrants non original owners?
Its ur sim card nothing to do with radio
Sent From My Rooted Sidekick 4g XDA Premium App
Datlilboricua said:
Its ur sim card nothing to do with radio
Sent From My Rooted Sidekick 4g XDA Premium App
Click to expand...
Click to collapse
Not sim. I've tried three different ones. Even took it to a Tmobile store where a friend of mine works and he tried his sims there. Same problem. He then unlocked the phone and when he inserted an ATT one, it works off ATT but not Tmobile.
Press *#*#4636#*#* and the phone information run a ping test and give me a feed back also check more down it says radio off and wcdma perferred or something like that
Sent From My Rooted Sidekick 4g XDA Premium App
with wifi on, not sure if that matters.
current network:
ping ipaddr: pass
ping hostname(default google): pass
http client test: pass
signal strength: -99 dbm 7 asu
location: LAC=unknown, CID=unknown
neighboring cid: unknown
roaming: not roaming
gsm service: emergency calls only
gprs service: disconnected
network type: unknown
message waiting: false
call redirect: 0
call status: idle
radio resets: 0
data attempts:0
data successes: 0
gsm disconnects:====DATA====
ppp sent: 0
ppp received: 0
number of ppp reset since boot: 0
set preferred network type: WCDMA preferred
ciphering ON
turn radio off
smsc: blank
toogle dns check 0.0.0.0 not allowed
Its ur phone locating lac is erroring out u should go back to stock and replace
But tmobile don't carry mytouch 4gs they replacing with g2x's
Sent From My Rooted Sidekick 4g XDA Premium App
would they replace it if I bought it from someone else?
Side note, home come when an ATT sim card is inserted, it can make calls out?
If u have insurance on ur contract yes just don't say u bought it from someone just call costumer care and say ur phone ain't working and u went to corporate office and they trouble shot it and did a master reset and they said u have to get a equipment replacement
Sent From My Rooted Sidekick 4g XDA Premium App
Idk it might be its not getting tmobiles frequency and att is
Sent From My Rooted Sidekick 4g XDA Premium App
Thanks for the tip!
I've now tried all of the gb radios and none of them works.
noodlenoggan said:
Thanks for the tip!
I've now tried all of the gb radios and none of them works.
Click to expand...
Click to collapse
1.Phone could be SIM locked
2.Issue with HW
I would make sure the phone is unlocked first, but don't use that gfree unlock(CID), others have had SIM issues after using that method for unlocking. If you used gfree CID, undo that and use an actual unlock code. And if that still doesn't fix anything, try and get a replacement thru Tmobile or hTc support. Either one should work if phone is still under warranty.

[Q] HTC HD2 wont connect to A&T network

I recently bought a TMOUS HTC HD2 and unlocked it to use on my AT&T network. However after unlocking the phone and trying a few roms I still am unable to connect to my AT&T network. I did unlock the phone on the stock winmo rom. And when I say i cant connect to the network I don't mean internet or mms. Not a single network function works, that includes calling, texting, mms, and internet.
Any help would be very much appreciateed. :fingers-crossed:
got any other sim cards available to try? (unlocking unlocks to all networks)
SIM cards
Well I have some old Tmo cards that I have from my old Tmo account. And I have a few other AT&T cards that are activated. Currently I have used one of the Tmos cards and one of the AT&T cards but they both do the same thing. It is rather frustrating. Do you think I am not picking up any of the EDGE signal the phone needs to work?
SchizoidMantis8 said:
Do you think I am not picking up any of the EDGE signal the phone needs to work?
Click to expand...
Click to collapse
no, its not that, edge is just a manipulation of the 2g network, there is no 'edge signal', there are only 2g or 3g networks (simplified, and not really accurate/true, but close enough for this purpose)
Currently I have used one of the Tmos cards and one of the AT&T cards but they both do the same thing
Click to expand...
Click to collapse
have you EVER seen it working? id be tempted to think it was broken / blocked.
No I did not check before. Isn't there a way to tell if it is blocked with the imei number or something. I hate to think I bought a bad phone. If it is blocked is there anything I can do?
SchizoidMantis8 said:
No I did not check before.
Click to expand...
Click to collapse
d'oh!
Isn't there a way to tell if it is blocked with the imei number or something. I hate to think I bought a bad phone. If it is blocked is there anything I can do?
Click to expand...
Click to collapse
not sure, sorry. I'd maybe give at&t / tmo a call, see if they can offer any advice based on the imei.
Thank you for your help. One more thing the siginal bar at the top shows I have no signal but it has an x over the bar indicator. (I'm running gingerbread sense) When I drag the top bar down it says no service. Would this happen with a blocked phone?
No clue, sorry,

Question to those who have their S4 _successfully_ unlocked by Sprint

Did you received any sort of OTA when Sprint unlocked your phone?
Currently Sprint claims that they just mark the phone as unlocked in their DB and then you need to restart it.
It clearly doesn't work for many, the phone still shows "Invalid SIM" message and the consensus is that this is not normal and the phone is not unlocked.
So the question for those who have their phones _successfully_ unlocked, was there anything in addition to Sprint saying that they unlocked your phone?
when sprint unlocked my phone? I don't follow?
s4nut said:
when sprint unlocked my phone? I don't follow?
Click to expand...
Click to collapse
You call them (or chat) and ask to unlock the phone to be used with 3rd party GSM carriers. That's what I meant.
obender said:
Did you received any sort of OTA when Sprint unlocked your phone?
Currently Sprint claims that they just mark the phone as unlocked in their DB and then you need to restart it.
It clearly doesn't work for many, the phone still shows "Invalid SIM" message and the consensus is that this is not normal and the phone is not unlocked.
So the question for those who have their phones _successfully_ unlocked, was there anything in addition to Sprint saying that they unlocked your phone?
Click to expand...
Click to collapse
I don't know if my phone has been successfully unlocked - but I can swap in a US T-mo Sim and it doesn't show an Invalid SIM message on my phone.
I only got an Email from InternationalDeviceUnlock <[email protected]> with the following message
Hello xxxxx xxxxxx
This email is intended to confirm that Sprint has successfully unlocked your Samsung Galaxy s4 Device. Please follow the steps below to unlock the device after you have the third party SIM:
Turn off device > Insert 3rd party SIM > go to Settings > More (tab) > System Update > UICC unlock. You will receive the update and it should change to GSM Mode.
Phone number: xxxxxxxxxx
If you have any additional questions comments or concerns please contact Sprint World Wide care 24/7 at 888-226-7212
jj14 said:
You will receive the update and it should change to GSM Mode.
Click to expand...
Click to collapse
So did the phone actually do the above?
it wont work on tmobile
tmobile is on different bandwidths when they say unlock they mean international not any us carriers and even if it did work you would only get edge no 3g or lte
johnfred1987 said:
tmobile is on different bandwidths when they say unlock they mean international not any us carriers and even if it did work you would only get edge no 3g or lte
Click to expand...
Click to collapse
no, tmobile and att bands are supported by the hardware.. but are blocked by samsung/sprint regardless of unlocked sim status. if we can unblock it 3G would also be supported. WCDMA band support on the Sprint GS4 includes 850mhz and 1900mhz... so that means 3G works just about everywhere for ATT... and Tmobile would have no AWS band support but would have 3G in areas where Tmobile has refarmed 1900mhz.
Again.. the hardware itself supports these bands... its just an extra block thats stopping us. I am working on the unblock for ATT/Tmobile.
And to the OP @obender, @jj14's post show exactly what Sprint sends when the device is unlocked. Other than that... go thru the steps and that's that. As jj14 also states.. he can pop in a tmo sim and gets no error... proving he is truly unlocked.
jj14 said:
I don't know if my phone has been successfully unlocked - but I can swap in a US T-mo Sim and it doesn't show an Invalid SIM message on my phone.
I only got an Email from InternationalDeviceUnlock <[email protected]> with the following message
Hello xxxxx xxxxxx
This email is intended to confirm that Sprint has successfully unlocked your Samsung Galaxy s4 Device. Please follow the steps below to unlock the device after you have the third party SIM:
Turn off device > Insert 3rd party SIM > go to Settings > More (tab) > System Update > UICC unlock. You will receive the update and it should change to GSM Mode.
Phone number: xxxxxxxxxx
If you have any additional questions comments or concerns please contact Sprint World Wide care 24/7 at 888-226-7212
Click to expand...
Click to collapse
I had my phone unlocked, and I did the above as per the email I received. However it just said that the profile had been successfully updated, which was the same thing it said before it was supposedly unlocked when I pressed UICC unlock. It also didn't change to GSM mode automatically. So I wasn't really sure it had worked, but I was able to put in the AT&T SIM from my Nexus 7 and I didn't get an invalid SIM error.
When I went to Costa Rica, I was successfully able to use my phone with a prepaid SIM (GSM and HSPA/WCDMA). That said, I had to go into the Testing menu and force it to use only WCDMA, otherwise it would only use GSM/EDGE (even selecting WCDMA preferred didn't work... it would switch back to GSM pretty quickly). I also had to make a build.prop edit to be able to add an APN to use data. So you basically need root if you want to use data.
obender said:
So did the phone actually do the above?
Click to expand...
Click to collapse
I don't know - because I was still in the US and using a SIM from US based T-Mo
autoprime said:
no, tmobile and att bands are supported by the hardware.. but are blocked by samsung/sprint regardless of unlocked sim status. if we can unblock it 3G would also be supported. WCDMA band support on the Sprint GS4 includes 850mhz and 1900mhz... so that means 3G works just about everywhere for ATT... and Tmobile would have no AWS band support but would have 3G in areas where Tmobile has refarmed 1900mhz.
Again.. the hardware itself supports these bands... its just an extra block thats stopping us. I am working on the unblock for ATT/Tmobile.
And to the OP @obender, @jj14's post show exactly what Sprint sends when the device is unlocked. Other than that... go thru the steps and that's that. As jj14 also states.. he can pop in a tmo sim and gets no error... proving he is truly unlocked.
Click to expand...
Click to collapse
Be sure to let us know if at some point you do unlock it for T-Mobile/ATT - following you on twitter nowhoping to see a tweet at s ome point saying that you got it! Good luck!
autoprime said:
no, tmobile and att bands are supported by the hardware.. but are blocked by samsung/sprint regardless of unlocked sim status. if we can unblock it 3G would also be supported. WCDMA band support on the Sprint GS4 includes 850mhz and 1900mhz... so that means 3G works just about everywhere for ATT... and Tmobile would have no AWS band support but would have 3G in areas where Tmobile has refarmed 1900mhz.
Again.. the hardware itself supports these bands... its just an extra block thats stopping us. I am working on the unblock for ATT/Tmobile.
And to the OP @obender, @jj14's post show exactly what Sprint sends when the device is unlocked. Other than that... go thru the steps and that's that. As jj14 also states.. he can pop in a tmo sim and gets no error... proving he is truly unlocked.
Click to expand...
Click to collapse
You seem to be digging in the unlock for the S4, but are you just working on domestic, or also international unlock. Have anyone tried pulling all the nv items before and after the unlock?
obender said:
Did you received any sort of OTA when Sprint unlocked your phone?
Currently Sprint claims that they just mark the phone as unlocked in their DB and then you need to restart it.
It clearly doesn't work for many, the phone still shows "Invalid SIM" message and the consensus is that this is not normal and the phone is not unlocked.
So the question for those who have their phones _successfully_ unlocked, was there anything in addition to Sprint saying that they unlocked your phone?
Click to expand...
Click to collapse
I just recently got my S4 from sprint I had them unlock it for international use all the available networks now show up, but in regards to invalid sim msg I will not know till the end of September when i am out of country. and on a side note if you call Sprint before you own the phone for less than 90 days you have to go through a lot of loops but they will unlock it for international use. out side of that I am unsure as too how far the unlock actually goes.
will keep you updated as to my findings I will be trying a different sim card while over there
Ingenium13 said:
I had my phone unlocked, and I did the above as per the email I received. However it just said that the profile had been successfully updated, which was the same thing it said before it was supposedly unlocked when I pressed UICC unlock. It also didn't change to GSM mode automatically. So I wasn't really sure it had worked, but I was able to put in the AT&T SIM from my Nexus 7 and I didn't get an invalid SIM error.
When I went to Costa Rica, I was successfully able to use my phone with a prepaid SIM (GSM and HSPA/WCDMA). That said, I had to go into the Testing menu and force it to use only WCDMA, otherwise it would only use GSM/EDGE (even selecting WCDMA preferred didn't work... it would switch back to GSM pretty quickly). I also had to make a build.prop edit to be able to add an APN to use data. So you basically need root if you want to use data.
Click to expand...
Click to collapse
Thanks for the info, im going out of country soon and was wondering how you do the "build.Prop" Edit to edit the APN.
Thanks
Sprint SIM unlock for international GSM - http://forum.xda-developers.com/showthread.php?t=2415587
sprintomatic said:
Thanks for the info, im going out of country soon and was wondering how you do the "build.Prop" Edit to edit the APN.
Thanks
Click to expand...
Click to collapse
See info here. http://forum.xda-developers.com/showpost.php?p=44200619&postcount=58

Unlocked my sprint v20 mobile newtwork is unavailable???

Unlocked my Sprint LG v20 through a website someone on here recommended for me (lg simunlock) and used the Network Unlock app and it i used the code to unlock it they gave me and it said successful. even now when i open the app it sais my device has been permanently unlocked.
When i put my Family mobile sim in it it gives me the bars as if im getting a signal but when i call someone i sais mobile network is unavailable?
help please??!
k1bih said:
Unlocked my Sprint LG v20 through a website someone on here recommended for me (lg simunlock) and used the Network Unlock app and it i used the code to unlock it they gave me and it said successful. even now when i open the app it sais my device has been permanently unlocked.
When i put my Family mobile sim in it it gives me the bars as if im getting a signal but when i call someone i sais mobile network is unavailable?
help please??!
Click to expand...
Click to collapse
Have you tried doing a profile update in settings system update
loopytee said:
Have you tried doing a profile update in settings system update
Click to expand...
Click to collapse
no i havent yet. ill try and do that now.
loopytee said:
Have you tried doing a profile update in settings system update
Click to expand...
Click to collapse
when i did this it sais authentication error.
just checked apparently the imei is bad but it was good the day i bought it how is that possible?
k1bih said:
just checked apparently the imei is bad but it was good the day i bought it how is that possible?
Click to expand...
Click to collapse
Have you tried contacting the website you used for unlock and asking for support? Perhaps this is a common issue that they know how to resolve easily.
Heres the issue. Sprint is a CDMA network, Family Mobile is Powered by T-Mobile, a GSM network. The odds of a sprint device working with any other carrier that isn't CDMA is next to none. I work at T-Mobile and we run across this issue frequently, sprint devices aren't compatible with our networks because of sprints difference in network hardware.
OfficialVillager said:
Heres the issue. Sprint is a CDMA network, Family Mobile is Powered by T-Mobile, a GSM network. The odds of a sprint device working with any other carrier that isn't CDMA is next to none. I work at T-Mobile and we run across this issue frequently, sprint devices aren't compatible with our networks because of sprints difference in network hardware.
Click to expand...
Click to collapse
Ive unlocked the phone and it has a CDMA or a global GSM option so i doubt thats the issue. However it seems my actualy issue was that the person who sold me the phone only reported it stolen or missing once i bought it from him.
k1bih said:
Ive unlocked the phone and it has a CDMA or a global GSM option so i doubt thats the issue. However it seems my actualy issue was that the person who sold me the phone only reported it stolen or missing once i bought it from him.
Click to expand...
Click to collapse
Take the device to a sprint store and have them run the IMEI, they can tell you. Having it unlocked doesnt mean its GSM if the hardware doesnt support GSM. I have that issue with sprint phones all the time.
OfficialVillager said:
Heres the issue. Sprint is a CDMA network, Family Mobile is Powered by T-Mobile, a GSM network. The odds of a sprint device working with any other carrier that isn't CDMA is next to none. I work at T-Mobile and we run across this issue frequently, sprint devices aren't compatible with our networks because of sprints difference in network hardware.
Click to expand...
Click to collapse
The ls997 is gsm compatible, the only thing it wont do is Voice LTE, this will only work on sprint. Most sprint phones use sim cards now days, so the majority of sprint phone can be unlocked to be used on a gsm carrier.
siulmagic said:
The ls997 is gsm compatible, the only thing it wont do is Voice LTE, this will only work on sprint. Most sprint phones use sim cards now days, so the majority of sprint phone can be unlocked to be used on a gsm carrier.
Click to expand...
Click to collapse
Then you need to manually setup the APN settings for the data.
Spring LG v20 - Unlock does not work. (even Sprint said it is unlocked)
siulmagic said:
The ls997 is gsm compatible, the only thing it wont do is Voice LTE, this will only work on sprint. Most sprint phones use sim cards now days, so the majority of sprint phone can be unlocked to be used on a gsm carrier.
Click to expand...
Click to collapse
Spring LG v20 - Unlock does not work. (even Sprint said it is unlocked).
I am still dealing with Sprint now but i don't think they know what needs to be done.
MY device LG v20 (LS997) did received unlocked code.
I did update PRL, Profile, and UICC unlock button in System update .. and it did all without any error.
However when I insert NON-Sprint SIM CARD, the device can't recognize the SIM CARD.
Also I tried to add APN but the device can't save it. (even I clicked SAVE, the new APN does not show up as an option to select).
I am stuck here so badly now. i have 3 LG v20 and plan to move somewhere but I'd like to use them. arghh.
I fought back with Sprint and got MSL code but.. not sure what I can do with it.
There are so many other people in the sprint community forum who are having the same issue as me).
any help/options are appreciated.
thank you.
amsguy said:
Spring LG v20 - Unlock does not work. (even Sprint said it is unlocked).
I am still dealing with Sprint now but i don't think they know what needs to be done.
MY device LG v20 (LS997) did received unlocked code.
I did update PRL, Profile, and UICC unlock button in System update .. and it did all without any error.
However when I insert NON-Sprint SIM CARD, the device can't recognize the SIM CARD.
Also I tried to add APN but the device can't save it. (even I clicked SAVE, the new APN does not show up as an option to select).
I am stuck here so badly now. i have 3 LG v20 and plan to move somewhere but I'd like to use them. arghh.
I fought back with Sprint and got MSL code but.. not sure what I can do with it.
There are so many other people in the sprint community forum who are having the same issue as me).
any help/options are appreciated.
thank you.
Click to expand...
Click to collapse
Have you tried switching it from factory mode to test ? In the hidde menu, i dont remember were it is, but there is an apk that installs the hidden menu witch will allow you to switch between gsm and cdma mode. And i dont believe you need to sim unlock the v20, i dint have too.

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