[Q] HTC HD2 wont connect to A&T network - HD2 General

I recently bought a TMOUS HTC HD2 and unlocked it to use on my AT&T network. However after unlocking the phone and trying a few roms I still am unable to connect to my AT&T network. I did unlock the phone on the stock winmo rom. And when I say i cant connect to the network I don't mean internet or mms. Not a single network function works, that includes calling, texting, mms, and internet.
Any help would be very much appreciateed. :fingers-crossed:

got any other sim cards available to try? (unlocking unlocks to all networks)

SIM cards
Well I have some old Tmo cards that I have from my old Tmo account. And I have a few other AT&T cards that are activated. Currently I have used one of the Tmos cards and one of the AT&T cards but they both do the same thing. It is rather frustrating. Do you think I am not picking up any of the EDGE signal the phone needs to work?

SchizoidMantis8 said:
Do you think I am not picking up any of the EDGE signal the phone needs to work?
Click to expand...
Click to collapse
no, its not that, edge is just a manipulation of the 2g network, there is no 'edge signal', there are only 2g or 3g networks (simplified, and not really accurate/true, but close enough for this purpose)
Currently I have used one of the Tmos cards and one of the AT&T cards but they both do the same thing
Click to expand...
Click to collapse
have you EVER seen it working? id be tempted to think it was broken / blocked.

No I did not check before. Isn't there a way to tell if it is blocked with the imei number or something. I hate to think I bought a bad phone. If it is blocked is there anything I can do?

SchizoidMantis8 said:
No I did not check before.
Click to expand...
Click to collapse
d'oh!
Isn't there a way to tell if it is blocked with the imei number or something. I hate to think I bought a bad phone. If it is blocked is there anything I can do?
Click to expand...
Click to collapse
not sure, sorry. I'd maybe give at&t / tmo a call, see if they can offer any advice based on the imei.

Thank you for your help. One more thing the siginal bar at the top shows I have no signal but it has an x over the bar indicator. (I'm running gingerbread sense) When I drag the top bar down it says no service. Would this happen with a blocked phone?

No clue, sorry,

Related

My device doesn't support my provider: NO INTERNET

Hello,
Today I bought a HTC Hero and I am really happy with this device. However I can't make connection with internet. I have send a message to my provider for internet configuration and it is saying that my device doesn't support my provider. I have Vodafone. The mobile is sim lock free!
I hope you guys can help. Otherwise i have to sell it
Greats,
Kuy
Google for APN settings, enter manually. DO NOT PANIC
Country? If not america, then it will work, Voda are just trying to get you to buy a new contract.
barryallott said:
Country? If not america, then it will work, Voda are just trying to get you to buy a new contract.
Click to expand...
Click to collapse
Either that or you need an updated Sim card. My Mother has an old o2 Sim which doesn't support MMS or mobile internet, had to get a replacement sim to be able to do it.
Should be ok though, the settings are generic and will work with any phone
Thank you guys! You saved my phone...haha!
Ok.. Now i have to do a lot of reading!
Next thing is rooting !
barryallott said:
Country? If not america, then it will work, Voda are just trying to get you to buy a new contract.
Click to expand...
Click to collapse
Do you mean it will not work in America? I asked here a question http://forum.xda-developers.com/showpost.php?p=4618065&postcount=6
Phone is unlocked but i cant even set it up to work. Do i really have to purchase expensive internet plan to make it work?
Thanks in advance.
baisically an unlocked htc hero cant support american 3g banding because it doesnt support the specific frequencies or something
you should still be able to get 2g internet in the US
in the rest of the world you should be able to get 3g if your carrier supports it
immya said:
baisically an unlocked htc hero cant support american 3g banding because it doesnt support the specific frequencies or something
you should still be able to get 2g internet in the US
in the rest of the world you should be able to get 3g if your carrier supports it
Click to expand...
Click to collapse
I'm not saying it does not support 3G! I have t-mobile unlocked phone, it has correct frequences for t-mobile usa, the thing is that i just can't connect to ANY internet and device won't start unless i sign in =(((
alex_mib said:
Do you mean it will not work in America?
Click to expand...
Click to collapse
The OP is on Vodafone, which, last time I checked, was not operating on the American market.
So, yeah, it will not work
alex_mib said:
I'm not saying it does not support 3G!
Click to expand...
Click to collapse
Not sure what you mean here? If you are not saying it does not support 3G, presumably you are saying that it does support 3G. This is not true for any US network at present - the best you will get is EDGE.
alex_mib said:
I have t-mobile unlocked phone, it has correct frequences for t-mobile usa, the thing is that i just can't connect to ANY internet and device won't start unless i sign in =(((
Click to expand...
Click to collapse
I'm pretty certain that you get the option to skip the sign in process when you first switch on, and the FAQ says that this is the case ( ).
You should be able to skip the sign in, and then you should be able to manually setup the APN for T-Mobile access, or connect to a wireless access point via WiFi. Once this is done, you can re-run the registration process to sign into a google account.
Regards,
Dave

Roaming Symbol Problem

I just recently bought a Rogers HTC Magic, rooted the phone, and unlocked it. Everything seems to work completely fine. At the moment however, I seem to be having an issue with a Bell Mobility sim card. Bell's HSPA sim works fine, and I seem to be able to use voice and data ok, but the problem lies in that their seems to be a roaming symbol ("R") on my reception bar. Im using the phone in my local calling area which is somewhat misleading to me.
Im using MyHero 2.0.5 ROM at the moment. Does anyone know why this is happening? Thanks in advance!
Agreed
I'm doing the same thing. I'm running cyanogens roms and I get the same thing. Best I can tell is that this is normal on the magic. Just be careful if you live near the border like I do.
I figured this was normal too. I guess i'll try other SIM cards to see what they say as well, thanks!
Ya I also have this phone running on Bell, wish I could get rid of the roaming. It also asks if I want to connect once in a while too.
Shouldn't the romaing be dictated by the sim? I have a bell sim, on the bell network, why do I get the roaming icon? is there a way to change the phone so it doesn't think it's a rogers and not roaming or something?
Are you sure you have the Bell APN Settings and not the Rogers Settings in the phone?
Settings -> Wireless Control -> Mobile Network Settings -> Access Point Names
If it says Rogers you're Roaming on the Rogers Network.
I put in the bell APN. I don't think we can even roam on rogers network, wouldn't work. Either way, it's the Bell APN.
I don't have a clue as to the differences between Bell and Rogers sims... but I can tell you that my HTC Magic, on Rogers, with a Rogers sim (duh), running Amon_RA's most excellent RAv1.6.2H only shows roaming when actually roaming.
I was in the US yesterday and watched it flip from a Rogers tower to ATT. I was watching to make sure it was not using any data when roaming on a US network. The symbol, lockscreen info and the carrier listed in the status pulldown all were updated correctly.
It might have something to do with the ROM you are running. However I bet that given the phone came from Rogers, it has some carrier info buried somewhere that it is comparing to the carrier you are on (Bell) and triggering the roaming status.
If you disable data when roaming in the settings menu, what does it do? If it disables data, then the phone thinks it is roaming, which would support my carrier data mixup theory.
I will try a different rom on the phone. Unless someone knows for sure what I can do to fix this.
If you disable roaming there is no data, because once in a while it prompts to connect, if you say no, you get nothing. Sometimes my wife must accidentally hit no (its her phone, she probably says no cause shes not sure what it does). I just want to make it so she does not get the prompt ever (settings are all set).
I have a rogers HTC Magic (unlocked) I'm using a fido sim, it thinks its roaming as-well but I have only fido apn settings. It only roams with certain roms and radio's. I can use alot of roms eg. cyanogen,Hero HOFO 308,GYD 2.1.1 without roaming but when I update radio and flash cursorsense roms it thinks it is roaming. I have to enable data roaming in order to get a 3G signal. as a fido user I dial *#123# to see if I'm in my local zone zone. A fido tech rep told me that most unlocked phones indicate roaming because of the phones hardware programing. The hard programing of the phones checks the sim and sees that it is using a diff sim card and starts indicating roaming when in fact you are not. A rogers salesman also told me the same thing. He said as long as your carrier is displayed on your phone homescreen then you are good.
I have the AT&T Tilt, not running the AT&T ROM. I've tested a few different SIM cards on my phone and here's what I've found:
Rogers: Roaming works correctly. In Canada, no roaming indicator, in the USA, roaming is indicated correctly.
Telus & Bell (HSPA): Roaming indicator always on.
I've heard that this may be due to the SIM card listing more than one Mobile Network Code: 302361, 302653, 302657 (original Telus CDMA networks, not compatible with the phone or any kind of SIM-based network so it's uncertain why it would be on the SIM card), PLUS the HSPA network code 302880. It's possible that the phone is not reading that far into the list on the SIM and therefore does not know that 302880 is a home network.
Tilt 2 Roaming Triangle and telus
I'm on Telus and have a Tilt2. The original ROM that came with the unit didn't show the roaming triangle. I have attached some screen captures of the ROM. I've attached a copy of the registry (Remove the .cab it was the only way I could get it to upload).
I'm now running Jackos rom and it does show the roaming triangle.
Hopefully somebody can find where the settings are located and hopefully it's contained in the registry.
Have the same problem on the Stocks ROGERS 1.5 Rom. Sales associate said you should not get roaming charges since you aren't actually roaming and if you do, just contact your phone provider.
rogers htc dream unlocked now on roaming?
i also have a htc dream from rogers unlocked not rooted and my bell sims card works like my phone calls and my text but i can't get my data to work and when i click on the apns theres not thing and i am not able to adjust anything in there, if anyone can help it would be great, so pretty much the bell sims card works but i cant use my data and it says im roaming
hol17 said:
Have the same problem on the Stocks ROGERS 1.5 Rom. Sales associate said you should not get roaming charges since you aren't actually roaming and if you do, just contact your phone provider.
Click to expand...
Click to collapse
i also have a htc dream from rogers unlocked not rooted and my bell sims card works like my phone calls and my text but i can't get my data to work and when i click on the apns theres not thing and i am not able to adjust anything in there, if anyone can help it would be great, so pretty much the bell sims card works but i cant use my data and it says im roaming
Click to expand...
Click to collapse
If you aren't outside of Canada and you get the roaming symbol; they can not charge you roaming fees.
Roger and Telus PLMN Compared
I'm not sure if this will help,
I have attached a picture of the PLMN from a Rogers sim and a Telus sim
Maybe someone knows how to adjust the information on these lists.
Dave778 said:
A fido tech rep told me that most unlocked phones indicate roaming because of the phones hardware programing. The hard programing of the phones checks the sim and sees that it is using a diff sim card and starts indicating roaming when in fact you are not. A rogers salesman also told me the same thing. He said as long as your carrier is displayed on your phone homescreen then you are good.
Click to expand...
Click to collapse
The phone companies in Canada must be less uptight about unlocked/rooted phones
If you asked those questions to a t-mobile or at&t rep, they would straight up refuse to talk to you
American cell phone companies are still stuck in the "Ma Bell" mentality, where everything that touches their network must be under their control
anyone figure out a fix? I'm having these roaming issues as well on the bell network with unlocked at&t phone.
I have Same probleme Here, Bell on a AT&T Tilt 2 phone, Always get Roaming message.
any registry edit or mod available to make it work without these message ?
thks
BiOs2k said:
I have Same probleme Here, Bell on a AT&T Tilt 2 phone, Always get Roaming message.
any registry edit or mod available to make it work without these message ?
thks
Click to expand...
Click to collapse
I searched around to a fairly moderate extent and I have found many people with the same problem, yet I can't find any resolution to this issue.
I'm not even sure where the issue lays. Is it with the hardware/firmware? SIM card? Windows Mobile? Is it the rilphone.dll? or maybe some registry entry. Maybe it's on the Bell network side?
Someone told me they put a Rogers SIM into their Fuze and it didn't show up as roaming, yet when they put a Bell SIM in, it's back to roaming. So what's the difference between Bell and Rogers?
Here's a question for anyone who has this problem, when you boot android does it still show as roaming?

Use T-mobile Htc Hd2 On AT&T 3G Network?

Hi guys, i have already searched the forums and cant find anything related to my title. Basically i would like to know if i could use my hd2 on at&t 3g network and how can i do it. I know i can unlock my hd2 by asking t-mobile but would it work on at&t? Thanks in advance
yeah it works on at&t network but not as 3g. It gets E which is the edge. If you search the forum there's a cab file that will program the phone so you can use data connection with at&t network. I got my phone unlocked via tmobile and have been using it with at&t for a couple weeks now without any problems.
SO you are basically saying that i can do anything i can already do with the phone on t mobile on at&t but except have 3g? So i would have to use edge as my data connection for internet? And how does sms work? Any settings to change to get it to work?
Install this cab file, its all you need to do
http://www.mediafire.com/?kmlmn4wt35m
These are the att settings everything will just work
on att, you can use gprs/edge , but of course no 3g
You have to have T-Mobile account to get the HD2....they don't sell them unlocked... after 40 days of use on a t-mobile account, t-mobile customer service will provide youw ith an unlock code, not before...
mearsfan5 said:
You have to have T-Mobile account to get the HD2....they don't sell them unlocked... after 40 days of use on a t-mobile account, t-mobile customer service will provide youw ith an unlock code, not before...
Click to expand...
Click to collapse
I'm wondering, if the radio can be flashed to support AT&T 3G band, or components are different...
alexsemi said:
I'm wondering, if the radio can be flashed to support AT&T 3G band, or components are different...
Click to expand...
Click to collapse
No, can't be flashed to work on AT&T 3G. You would have to get the Australian Telstra 9193 model which uses the 850 band that AT&T uses. That's the only way to use AT&Ts 3G with the HD2. The bands are set in the hardware.
digitallysick said:
Install this cab file, its all you need to do
http://www.mediafire.com/?kmlmn4wt35m
These are the att settings everything will just work
on att, you can use gprs/edge , but of course no 3g
Click to expand...
Click to collapse
Is there any settings/cab file for Rogers network in Canada?? Any help would be appreciated. Thanks
desiplaya172 said:
yeah it works on at&t network but not as 3g. It gets E which is the edge. If you search the forum there's a cab file that will program the phone so you can use data connection with at&t network. I got my phone unlocked via tmobile and have been using it with at&t for a couple weeks now without any problems.
Click to expand...
Click to collapse
how did you get the unlock code from t-mobile before 40 days of activation. That is what they told me when i asked for the unlock code. could you please share the secret....
mearsfan5 said:
You have to have T-Mobile account to get the HD2....they don't sell them unlocked... after 40 days of use on a t-mobile account, t-mobile customer service will provide youw ith an unlock code, not before...
Click to expand...
Click to collapse
this is incorrect. anyone can get the hd2 without contracts @full price of 450 plus tax. they will also unlock it in 1 to 5 days if you paid full price.got mine from wirefly, and had it unlocked in 2 days.
miguel4u2 said:
Hi guys, i have already searched the forums and cant find anything related to my title. Basically i would like to know if i could use my hd2 on at&t 3g network and how can i do it. I know i can unlock my hd2 by asking t-mobile but would it work on at&t? Thanks in advance
Click to expand...
Click to collapse
i have unlocked my t-mobile htc hd2 and used on att network, all works fine but not 3g.
alsalahi said:
i have unlocked my t-mobile htc hd2 and used on att network, all works fine but not 3g.
Click to expand...
Click to collapse
I have an HD2 on AT&T and everything works, but not fine! If I am browsing the internet and the phone tries to update the weather or mail, really anything else that accesses data in the background it will stop my data connection everywhere. It seems the only way to fix this is a hard reset sometimes, at the very least I have to exit the browser, open the task manager, kill everything, and turn off the data connection in the wireless controls and turn the data back on... My questions to the others who are using this phone on AT&T are 1) are you experiencing the same problems? 2) What did you do to fix this. I have installed the above mentioned cab file for settings and I have also manually entered the settings. I would love the phone even though it only has EDGE except it cant hold a data connection for more than 10 minutes at a time.
profclean2000 said:
I have an HD2 on AT&T and everything works, but not fine! If I am browsing the internet and the phone tries to update the weather or mail, really anything else that accesses data in the background it will stop my data connection everywhere. It seems the only way to fix this is a hard reset sometimes, at the very least I have to exit the browser, open the task manager, kill everything, and turn off the data connection in the wireless controls and turn the data back on... My questions to the others who are using this phone on AT&T are 1) are you experiencing the same problems? 2) What did you do to fix this. I have installed the above mentioned cab file for settings and I have also manually entered the settings. I would love the phone even though it only has EDGE except it cant hold a data connection for more than 10 minutes at a time.
Click to expand...
Click to collapse
Well due to the type of connection that EDGE is, you cannot be on the internet and talk on the phone at the same time. This would also go for all applications that use the data connection...only one at a time. This was the case on the pre-3G phones like the HTC Wizard (Cingular 8125).
alsalahi said:
i have unlocked my t-mobile htc hd2 and used on att network, all works fine but not 3g.
Click to expand...
Click to collapse
i am using the same phone. unlocked it and used att isp to use network. it shows E as edge network but sometimes it shows G in it. i dont know why but it shows G in some places and works better.. does anyone know what is that and why it happens. can i do anything to get G everytime? i use my phone in texas USA
praym said:
i am using the same phone. unlocked it and used att isp to use network. it shows E as edge network but sometimes it shows G in it. i dont know why but it shows G in some places and works better.. does anyone know what is that and why it happens. can i do anything to get G everytime? i use my phone in texas USA
Click to expand...
Click to collapse
The phone cannot and will not get 3G when used on the AT&T network, despite what your icons show...the hardware simply isn't capable. Period.
Bought my unlock code through ebay for $14.00 and had the phone unlocked in 20mins. HD2 works great now.
praym said:
i am using the same phone. unlocked it and used att isp to use network. it shows E as edge network but sometimes it shows G in it. i dont know why but it shows G in some places and works better.. does anyone know what is that and why it happens. can i do anything to get G everytime? i use my phone in texas USA
Click to expand...
Click to collapse
G = GPRS
E = EDGE
look them up on wikipedia if you want more info but.....
GRPS is older and slower than Edge, GRPS max speed in ideal conditions is somewhere i the upper double digits/ lower triple digits. You might be lucky to get into the 200kbps range with EDGE.
In the end both suck compared to being able to get tmobile's 3g signal which ive personally seen hit 5mbit/s here in tampa now that HSPA+ is deployed. Being able to get ATT's 3g might get you right around 1mbit if lucky. I dont know what if any plans ATT has for HSPA+ deployment
digitallysick said:
Install this cab file, its all you need to do
mediafire.com/?kmlmn4wt35m
These are the att settings everything will just work
on att, you can use gprs/edge , but of course no 3g
Click to expand...
Click to collapse
(edited url cause I can't post as a new user)
I used this .cab file and while I can browse the web, I can't seem to send MMS pictures using my AT&T sim, are there other settings I have to change?
EDIT: I found the answer here, after a bit more searching! Thanks all, forum.xda-developers.com/showpost.php?p=6695081&postcount=13
I just bought the hd2 and planning on unlocking it to work on AT&T. I know that I will be getting Edge instead of 3g. But can someone plz explain to me how does it work as far as data plans and mms. Do i need to have a data plan to send mms or mms will be sent through edge. and as for data and web browsing , do i have to have a data plan or since when i go online i will be on edge so i dont need a data plan
mearsfan5 said:
You have to have T-Mobile account to get the HD2....they don't sell them unlocked... after 40 days of use on a t-mobile account, t-mobile customer service will provide youw ith an unlock code, not before...
Click to expand...
Click to collapse
90 Days, unless they changed it. 3 phones unlocked, 90 days between each.

HTC HD2 won't work with TELUS, Canada

Hi Guys,
I have an unlocked TMo HTS HD2. I have used it in Asia and UK without a problem. But when I came back to Canada, I got problems. I am using TELUS here and Telus doesn't seems to support HTC HD2. I checked this site and used their online tool to check the device compatibility. It shows the HTC HD2 is not compatible with TELUS.
I have tried to find information online about what is the problem and possible solutions. But, I have not came across anything that tells what is the issue. Probably there is something to do with HSPA (telus doesnt support HSPA or so).
So, I thought this will be the best place to know what can be the problem and most importantly possible solutions. I really like HD2 and would really want to use it in Canada.
Thanks.
What about it doesn't work? ALL GSM functions, IE calling, SMS, MMS...or is it just data?
Everything. It won't even catch the signal. I can see the signal bars trying to scan the network but then it stops with an exclamation mark.
leon_nerd said:
Everything. It won't even catch the signal. I can see the signal bars trying to scan the network but then it stops with an exclamation mark.
Click to expand...
Click to collapse
i think Telus has the Bands that are present in the Telstra HD2, thats why your not able to use it, were you able to use it before tho?
No. I have never used my HD2 with Telus before. Is there anything like a firmware update or a software based solution to this problem?
leon_nerd said:
No. I have never used my HD2 with Telus before. Is there anything like a firmware update or a software based solution to this problem?
Click to expand...
Click to collapse
I think you need the Telstra HD2, Tmobile ownt function your phone as it doesnt have the required bands by Telus, try a Rodger or a Fido Sim on your phone and see if you get a connection
My guess is that you've got your HD2 setup to ONLY connect to HSPA - and since they don't support that (edge only) it won't connect. Try changing the setting & see if that works...

OnePlus 3T T-Mobile VoLTE issues/fix

I know this has other threads, but I wanted to post something that helped me get VoLTE working that none of the other threads addressed.
Quick background: new to TMobile, new to the 1+ brand. Rooted, stock. I could get LTE, but I kept getting kicked to roaming AT&T H+ or 3G, couldn't get VoLTE, and very slows speeds even when on LTE. Tried every APN combo, network settings reset, factory phone reset, tried every *#*#4636#*#* preferred network type...nothing. Chatted in to 1+ asking if I could speak to technical support. The response was the only way to fix it was to factory reset (which I had already done) and downgrade OOS. The newest OOS has the T-Mobile optimizations, so downgrading makes no sense! Needless to say, the whole 30 min chat was a waste of time and just a bunch of weak canned responses with no attempt to really help or figure out how to escalate me to someone with some knowledge of the APNs and settings needed.
Out of desperation, or since I had tried every other possible trick, I went under my T-Mobile SIM, Network Operators, and toggled Auto Choose and manually chose TMobile 4G.
Boom, full bands 4, 12 and VoLTE, and normal speeds! Carrier aggregation is even working sometimes.
I don't know why Auto Choose doesn't know how to grab 4G permanently, but everything is working!
Does anyone have any idea why this fixed it? Since I choose 4G, will I lose my ability to get 3G in rural areas? I don't feel like there was much info on how VoLTE is provisioned on the phone.
What's everyone's experience with the preferred network settings? I'm currently in LTE/UMTS, and I don't have the LTE/GSM option that apparently everyone else has...?
Also, does everyone else have as sporadic speeds as I do? One moment it'll be 40 down, next it'll be 6? I know it has to do with bands, but should there be a way to even that out a little?
Sidenote: I really like 1+ mentality about rooting and software, since I have to have a rooted phone, but this experience really soured my first impression. Plus their 1+5 is a major letdown to me. I don't think I'll purchase anymore 1+ products.
Feel free to correct any misinformation in my post.
I also have noticed when I try streaming, webpages or speedtests the little LTE+ carrier aggregation kicks in to combine band 4 and 12 and I get pretty good speeds. See screenshot
My speeds do definitely vary on Tmobiles network. Isn't an issue for me, everything streams fine, also i haven't had an issue with VOLTE since I got the phone in February..
I noticed when I'm in a roaming area, instead of roaming now, I completely lose service. I believe this is because I manually selected TMobile 4G as my operator instead of auto, which would allow the phone to jump to AT&T. Any ideas?
So still having problems, but only when traveling. If I have network operator on "auto" it'll select AT&T roaming, but then it'll just stick then and never switch back to TMobile, even in full strength band 4 or 12 areas. I have to reboot, and toggle auto for it to grab a T-Mobile signal. Very irritating. This also kicks the phone off VoLTE, and I've yet to get it back. Not sure if this is TMobile or the phone's fault. Tried everything I can think of. Any ideas?
izzyfanto said:
So still having problems, but only when traveling. If I have network operator on "auto" it'll select AT&T roaming, but then it'll just stick then and never switch back to TMobile, even in full strength band 4 or 12 areas. I have to reboot, and toggle auto for it to grab a T-Mobile signal. Very irritating. This also kicks the phone off VoLTE, and I've yet to get it back. Not sure if this is TMobile or the phone's fault. Tried everything I can think of. Any ideas?
Click to expand...
Click to collapse
Get a new SIM card
Lancez said:
Get a new SIM card
Click to expand...
Click to collapse
Excuse my ignorance, but what would a new SIM accomplish, technically speaking that is?
FYI, my wife's HTC 10 does the same thing. That would make two bad SIMs unlikely?
izzyfanto said:
Excuse my ignorance, but what would a new SIM accomplish, technically speaking that is?
FYI, my wife's HTC 10 does the same thing. That would make two bad SIMs unlikely?
Click to expand...
Click to collapse
I've had same problem as yours, I went to T-Mobile store and told them what was going on. They switched my SIM card and problem fixed. I was told because my SIM was too old (4 years at least) that's why i was having such issue.
Lancez said:
Get a new SIM card
Click to expand...
Click to collapse
Lancez said:
I've had same problem as yours, I went to T-Mobile store and told them what was going on. They switched my SIM card and problem fixed. I was told because my SIM was too old (4 years at least) that's why i was having such issue.
Click to expand...
Click to collapse
Gotcha thanks, I'll give it a try! What's weird is our SIMs are only weeks old....
izzyfanto said:
Gotcha thanks, I'll give it a try! What's weird is our SIMs are only weeks old....
Click to expand...
Click to collapse
That's what I've been thru and got fixed. Hopefully it'll work for you too
New SIM, no change
This phone has the features I want, and T-Mobile has the speeds I want, but this is frustrating to be kicked to roaming and no VoLTE....
izzyfanto said:
New SIM, no change
This phone has the features I want, and T-Mobile has the speeds I want, but this is frustrating to be kicked to roaming and no VoLTE....
Click to expand...
Click to collapse
Sorry to hear that it didn't work out for you. I attached couple of screenshots just to show you that it's been working good for me after I switched SIM card.
Edit: have you tried to create a new APN instead of using the default APN?
Edit 2: I can show you my APN if you want
Sorry, must have not been clear. I can get LTE, just not automatically after going into a roaming area. It just sticks on AT&T roaming until I manually go back in and select TMobile 4G. The problem with that is when I do need roaming to work, it won't because I have TMobile 4G manually selected.
Another problem is that I can't get VoLTE to stay very long, in fact i haven't had it for a couple days, despite me being in a very strong LTE area.
I appreciate your help
Edit: yes, if I could see your APN that'd be great!
izzyfanto said:
Sorry, must have not been clear. I can get LTE, just not automatically after going into a roaming area. It just sticks on AT&T roaming until I manually go back in and select TMobile 4G. The problem with that is when I do need roaming to work, it won't because I have TMobile 4G manually selected.
Another problem is that I can't get VoLTE to stay very long, in fact i haven't had it for a couple days, despite me being in a very strong LTE area.
I appreciate your help
Edit: yes, if I could see your APN that'd be great!
Click to expand...
Click to collapse
Just create a new APN exactly as mine and see if it works
Hmm yeah that's the one I have too....
Btw, maybe I just needed to wait,, but VoLTE is working again, and it's reporting the correct IMEI (it wasn't before but TMobile told me that wasn't a big deal...I beg to differ because now my TMobile app is working whereas before it wasn't) Fingers crossed the new SIM did the trick! I'll know tomorrow when I commute to work and it starts roaming whether it'll reacquire T-Mobile and VoLTE
Quick update: I definitely have noticed an improvement in jumping off AT&T roaming back onto TMobile LTE. AND VoLTE is now sticking. But... I'm inclined to think it's something related to me not having my second Verizon SIM in. I have a company work number on a Verizon SIM that enables me to text and call from that number. Obviously data doesn't work but that doesn't bother me since I have TMobile unlimited on my personal SIM. When I insert my Verizon SIM in the second slot, my IMEI number changes in the testing menu, but not my settings info! What the heck? The IMEI number identifies the phone and shouldn't change...I thought? Very confused why part of my phone retains the correct IMEI and the testing changes. I instantly lose VoLTE and my TMobile app fails to authenticate.
What is going on???
UPDATE:
I popped my Verizon SIM in again (slot 1) and it's reporting the xx...15 IMEI (correct one on my T-Mobile account) and the T-Mobile SIM (slot 2) then drops to xx...07! I'm so confused! I thought the IMEI is NOT supposed to change because it identifies the device?? The ICCID is the SIM number? Why is Verizon SIM screwing this up?

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