Database Users

Touchscreen doesn't work when slider open

hi,
since yesterday, my niki doesn´t response to touchscreen tapping if the slider is opened. i hear a very quiet metallic clicking sound if i open it up... if i try tapping the touchscreen before this little click appears, the touch works... but with slider open completely, it doesn´t. i guess this is hardware specific. i´ve tried a hardreset now, but still doesnt work any advice?
EDIT: i didnt flash any other radio...
EDIT2: sometimes it does work.

Sounds like a ribbon cable has come loose to the touch screen - send it back if it is under warranty, if not, Mike Channon has collected links to the service manuals somewhere on here which should show you how to correctly take it apart, fix it and put it back together again
Cheers,
Smiffy

I had the same problem. In my device it was: cable that goes to touch screen contacted metal on back panel.
I've solve it by finding manual to take my niki apart (http://www.pdacenter.ru/razborka/razbor_htc_touch_dual/ - but it is in russian). I've done everything till 6 point. Then I put my v-card between this cable and metal. Now it's ok

I've got extra service on mine.
6 euro's a month.
handed in the phone today (same issue), and got given an new one! ;D

_Zorro_ said:
I had the same problem. In my device it was: cable that goes to touch screen contacted metal on back panel.
I've solve it by finding manual to take my niki apart (http://www.pdacenter.ru/razborka/razbor_htc_touch_dual/ - but it is in russian). I've done everything till 6 point. Then I put my v-card between this cable and metal. Now it's ok
Click to expand...
Click to collapse
You ROCK! I had this exact same problem happen on my NIKI100 after I put Tom's Niki Project ROM on & immediately blamed it but after flashin back to stock the problem still occured & I was really bummin! I found this thread, tore my NIKI apart to step 6 as you described & I could see the spots on the metal of the inside back of the back cover where the cable was rubbing along with the protective plastic worn off on the cable a little bit so I suspect it was touching the metal & shorting out causing the problem (heck I'm surprised it didn't do some real damage!) so I cut about a 1" length of electrical tape & taped it to the area of the metal that it was rubbing on (I didn't see any legit reason for anything to make contact to that area for a ground so I figured it was OK. I started at the edge & ended just before the gaps where you would be able to see the tape from the other side in the battery cavity) and VOILA! it fixed it! To me it looks like a nasty design flaw on HTC's part but not expecting a recall any time soon. I suspect this fix will out last the phone & hopefully this thread will help others. I am 1/2 tempted to tear apart my NEON to see if the same design exists or if they put a piece of tape in that area.

the_fish said:
hi,
since yesterday, my niki doesn´t response to touchscreen tapping if the slider is opened. i hear a very quiet metallic clicking sound if i open it up... if i try tapping the touchscreen before this little click appears, the touch works... but with slider open completely, it doesn´t. i guess this is hardware specific. i´ve tried a hardreset now, but still doesnt work any advice?
EDIT: i didnt flash any other radio...
EDIT2: sometimes it does work.
Click to expand...
Click to collapse
well i got the same problem as u have/had... But i also need to align my phone like ten times a day, because its always out of alignment... I think i got to get back to the phoneshop to fix(replace) my phone. I do have the touch dual for 6 months now.

PhoenixNLx said:
well i got the same problem as u have/had... But i also need to align my phone like ten times a day, because its always out of alignment... I think i got to get back to the phoneshop to fix(replace) my phone. I do have the touch dual for 6 months now.
Click to expand...
Click to collapse
Hm, same problem here. Thought first that it was an error of the ROM that I used..
Btw: isolated every contat that I could find (nearly ) but no result -> still my touchscreen doesn't work when my slide is open..
EDIT: has anyone PHOTO'S of their disassembly and isolation work? I the problem is different on my device 'cuz the cable hasn't worn off...

Ok,
Now I took my device apart to the last piece, took the display cable apart, taped it in completely and my touchscreen WORKS once again :-D.
Woot! Thumbs up for XDA-developers!
EDIT: Now my touchscreen doesn't work when slide's closed... Any suggestion?

kvstrien said:
Ok,
Now I took my device apart to the last piece, took the display cable apart, taped it in completely and my touchscreen WORKS once again :-D.
Woot! Thumbs up for XDA-developers!
EDIT: Now my touchscreen doesn't work when slide's closed... Any suggestion?
Click to expand...
Click to collapse
ive brought my dual to a vodafone shop and they have fixed my dual. Replaced a part and software update, got windows 6.1 now, legal and my screen is working like a champ!

I have had the same problem with my touch screen except mine stopped working completely, it didn't matter if it was slide out or not. I could get the phone replaced on warranty though.
Just posting so people know this isn't just isolated case.

mine slowly stopped working.. im gonna disassemble later and try this. im glad im not alone
edit: worked a treat. some insulation tape on the metal shielding worked great.

That did't work for me! Can it be something else or is it the flex cable for shure? I'm considering buying a new flex cable on ebay! Will that fix the problem with touchscreen dos'nt work when slide is open?

theres a 99% chance that its the flex cable.. did you check it for any damage? mine had tiny tiny little dots with wire exposed. barely noticable but it was enough. try taping the cable. i dont know. if not, i'd get a new cable for sure.

It's worth a try. I've just bought a new cable. Hopefully it will make my
Dual working again. Now I just have to wait a week for it.

The cable arrived today and my dual now works perfect. Now the question is which phone i'll use, my dual or my new Diamond.. =)

hey, where did you get yours from? and how much did it cost?
i have seen ebay, but they are over 30$US including shipping.
Cheers,
palitu

Klingan said:
The cable arrived today and my dual now works perfect. Now the question is which phone i'll use, my dual or my new Diamond.. =)
Click to expand...
Click to collapse

Touch screen not working

Hey guys, I have been so much frustrated about my htc topaz....till now it is working perfectly. Since yesterday all of a sudden touch screen stops working...with ballooning effect on screen ...previously ballooning effect was noticed before 3-4 days,but i did not pay attention on it as touch screen working at that time..
What may be the probable cause is it digitizer or lcd screen gone?
I have uploaded the pictures also..

That's the Chinese Diamond2?
If so I have the same problem with a Chinese phone... There is a part of the screen that's not working fine (like a balloon on the left side of the screen). I have to press really hard and press more to the side than it should be
I've already considered in opening the phone to try to solve the problem.
Does anyone already opened his phone with success? Any pictures available to help the task?
indresh88, sorry to use your topic but I think we both need the same...

I had the same problem, is very usual in this phone. the tecnical changed the screen.

luisitron said:
I had the same problem, is very usual in this phone. the tecnical changed the screen.
Click to expand...
Click to collapse
The problem is that my phone came from China... So I would have to send it there, and that's not an option...

rvrosa said:
That's the Chinese Diamond2?
If so I have the same problem with a Chinese phone... There is a part of the screen that's not working fine (like a balloon on the left side of the screen). I have to press really hard and press more to the side than it should be
I've already considered in opening the phone to try to solve the problem.
Does anyone already opened his phone with success? Any pictures available to help the task?
indresh88, sorry to use your topic but I think we both need the same...
Click to expand...
Click to collapse
no definately not...it's factory unlocked asian version...also it is t5353 and official stock rom.
by the way how can we differentiate between chinese and factory unlock phone?
have you solve your problem?

Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers

badari said:
Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers
Click to expand...
Click to collapse
Please explain that better? I only have to stick some scotch tape on the screen and peel it off?? I have a screen protector, so it's better to take it?
Thanks

indresh88 said:
no definately not...it's factory unlocked asian version...also it is t5353 and official stock rom.
by the way how can we differentiate between chinese and factory unlock phone?
have you solve your problem?
Click to expand...
Click to collapse
I have the T5388i dual sim.
I'm no expert on those phones, but I think an easy way to know if the phone is HTC or Chinese version is the front camera side (on HTC is on the right and on the replica is on the left)
Other simple way is if it's dual sim than it's not from HTC.
If I'm telling some mistakes please someone correct me.
Concerning the problem... it's not solved

rvrosa said:
I have the T5388i dual sim.
I'm no expert on those phones, but I think an easy way to know if the phone is HTC or Chinese version is the front camera side (on HTC is on the right and on the replica is on the left)
Other simple way is if it's dual sim than it's not from HTC.
If I'm telling some mistakes please someone correct me.
Concerning the problem... it's not solved
Click to expand...
Click to collapse
Well according to my research...If you have standard htc phone, you have device name t5353,no dual sim,htc written on left side and front camera on right side....

badari said:
Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers
Click to expand...
Click to collapse
it helped me quite good and temporery, but how to fix it permanently...?

replace the touch screen digitizer.
eBay have many of them...
I have replaced my cracked one last month.

Two fixes for the scotch tape issue
1. Always take along some scotch tape or
2. Replace the digitizer. This can be done faily easily, see some other posts.
Cheers

I've looked at ebay for the digitizer and I've found many... the question is if they work on my phone?
I have a DUAL SIM T5388i, can anyone point me the right digitizer?
I've tried the tape but didn't worked I don't know if I'm doing it right because I've noticed no diference.

Help me!
I also have this problem, It just stopped working. I was calling, 10 minutes later when i took my phone and tried to unlock it, it did nothing, when i connect my phone in windows 7 with mobile center, I installed SOTI pocket controller, to check if it was my screen, and it was because via pocketcontroller it worked good, but how do i have to replace the screen thing, and how does it work with the tape,,
Thanks

i also had the same problem. if im not mistaken it might be due to humidity ...
i might be wrong
is there any way to fix this without replacing digitizer.
by the way i have a TD2 t5353 htc original .

Workign Solution Till Now
Hello Friends,
I have TD2 mobile and today I had same issue. I was thinking it was because of the weather or some.
I remember it did happend several time before, but when I restart the device several time it does work. So I was ignoring.... But today it did not work.. looks like going toward end... So I did soft and hard reset without and that did not helped me.
So I switched off the mobile, "heated" the touch screen gently with my hand for 1 min and started the mobile again and it worked for me .
Not sure if this is a solution, but will work.
May be I will contact Service Center here in Hyderbad and see what is wrong here?
Hope this will help you all...
Thanks.

Well, I've solved the problem... changed the digitizer...

rvrosa said:
Well, I've solved the problem... changed the digitizer...
Click to expand...
Click to collapse
How much that costs you?

prabhat said:
How much that costs you?
Click to expand...
Click to collapse
Take a look at solonomi. That's the place I've bought it.

digitizer for t5388i
Hi, I want to buy digitizer for t5388i, but I didn't find it. I searched at solonomi, ebay, alibaba... Have you any ideas where to buy? Digitizer for t5388i is not same with other t5388 models. Here is picture:
imageshack.us/photo/my-images/263/digitizer2.jpg/
(sorry for incomplete link, but I don't have permision to add images or links)
Many thanks.

[Q] Screen flickering, what should I change? Screen or Motherboard?

Hi guys, if someone here suffered from this kind of flickering >>VIDEO LINK.
How do you managed to fix it? What part did you change, the screen or the motherboard? Thanks. Really need some help. My phone now is unusable.
]]]]]] UPDATE 1[[[[[[[
Hi guys, just got my G2 back from the dead.
I send my G2 to a phone care in the city and they said my lcd is the problem, they changed the lcd+digitizer (the whole half of my G2 )and now the problem is gone. But When I got home I noticed vertical lines on my G2 when it is turned off, not really noticeable but if you look closely you can see the vertical lines and thinking that they change it with a low quality LCD. Even in white backgrounds you can see the lines but only if you have a clear eyes . I compared it to the original LCD and I don't see any vertical lines at all, it's all black. But the frame of the new lcd is solid like the original. So, in the future, will this new LCD survive or should I go the phone care again? Thanks!
***********UPDATE 2************
[UPDATE]
I think my G2 is working now after playing games for hours in 5 days, no flickering/stuttering/jittering noticed.
But, my IMEI was change and it was rooted jellybean when they give it to me. I don't know if they change the motherboard or the whole phone except for the body case and the new screen i purchased. I asked them about the changes of the phone because it's my second time returning the phone and the women on the counter said their tech just adjust something. I don't believe that, and then I saw the IMEI changed. I didn't ask why my IMEI was change, i'll wait til something goes wrong on my G2 and sue them. LOL.
I have some questions regarding this.
1) I'm not really sure if how an IMEI was change, is it for changing the motherboard?
2) Is it legal that they don't tell me what they change on my phone?
For now my G2 is still alive and no problem after upgrading to lollipop + root + twrp. Hope it goes all well now.

coowkeee said:
Hi guys, if someone here suffered from this kind of flickering >>VIDEO LINK.
How do you managed to fix it? What part did you change, the screen or the motherboard? Thanks. Really need some help. My phone now is unusable.
Click to expand...
Click to collapse
i went to lg service and they changed some filters on motherboard in 2 hours filter,EMI/Power 2 quantity i read on the paper. i was on warranty..

That looks crazy, it definitely would be a motherboard issue, or, I had a simliar issue while repairing them (I've re-sold about 20 of them) the flex ribbon sometimes gets dirty, or out of place(the one on the bottom under the speaker). You have to remove the back, then remove the speaker(6 screws I believe on the bottom, it;s an L shape). Once you do that, make sure the square flex cable is connected well, and there is nothing touching the circuit right under it(It has a plastic tape to keep it from touching).
The connector I'm referring to is right next to the USB one on the flex. For obvious reasons I got the image from ETrade supply. You can clean the connectors with 91% or higher alcohol, DO NOT use anything less.

OverClockeD_GR said:
i went to lg service and they changed some filters on motherboard in 2 hours filter,EMI/Power 2 quantity i read on the paper. i was on warranty..
Click to expand...
Click to collapse
I think i'm out of warranty because i bought it when it was newly released. Do you think lg sc will fix it by paying them cash?

Silentwidow said:
That looks crazy, it definitely would be a motherboard issue, or, I had a simliar issue while repairing them (I've re-sold about 20 of them) the flex ribbon sometimes gets dirty, or out of place(the one on the bottom under the speaker). You have to remove the back, then remove the speaker(6 screws I believe on the bottom, it;s an L shape). Once you do that, make sure the square flex cable is connected well, and there is nothing touching the circuit right under it(It has a plastic tape to keep it from touching).
The connector I'm referring to is right next to the USB one on the flex. For obvious reasons I got the image from ETrade supply. You can clean the connectors with 91% or higher alcohol, DO NOT use anything less.
Click to expand...
Click to collapse
Ok, thanks for the tip. Will try to clean it tom and update here. Do you think smoking in front of the phone makes it dirty?

they told me that it may happen cause of heat..and its common issue
dunno really happened to me after i flashed some loli roms.... and ye im sure they will fix but they will ask 100euro+ for sure.....
imagine even the girl that works there told me her screen starts doing it ..

Silentwidow said:
That looks crazy, it definitely would be a motherboard issue, or, I had a simliar issue while repairing them (I've re-sold about 20 of them) the flex ribbon sometimes gets dirty, or out of place(the one on the bottom under the speaker). You have to remove the back, then remove the speaker(6 screws I believe on the bottom, it;s an L shape). Once you do that, make sure the square flex cable is connected well, and there is nothing touching the circuit right under it(It has a plastic tape to keep it from touching).
The connector I'm referring to is right next to the USB one on the flex. For obvious reasons I got the image from ETrade supply. You can clean the connectors with 91% or higher alcohol, DO NOT use anything less.
Click to expand...
Click to collapse
Boom!!!!!
What he said

tiguy99 said:
Boom!!!!!
What he said
Click to expand...
Click to collapse
Now, I'll definitely try it. Watching some disassemble videos now. Hope it works. :angel: :angel: :angel:

coowkeee said:
Now, I'll definitely try it. Watching some disassemble videos now. Hope it works. :angel: :angel: :angel:
Click to expand...
Click to collapse
When you replace your lcd they always tell you to make sure you have both connectors securely in place above the usb connector. One of them is the ground connection to your LCD!
Make sure both are fastened correctly and test before you seal your phone back together.
Keep us posted

Silentwidow said:
That looks crazy, it definitely would be a motherboard issue, or, I had a simliar issue while repairing them (I've re-sold about 20 of them) the flex ribbon sometimes gets dirty, or out of place(the one on the bottom under the speaker). You have to remove the back, then remove the speaker(6 screws I believe on the bottom, it;s an L shape). Once you do that, make sure the square flex cable is connected well, and there is nothing touching the circuit right under it(It has a plastic tape to keep it from touching).
The connector I'm referring to is right next to the USB one on the flex. For obvious reasons I got the image from ETrade supply. You can clean the connectors with 91% or higher alcohol, DO NOT use anything less.
Click to expand...
Click to collapse
tiguy99 said:
When you replace your lcd they always tell you to make sure you have both connectors securely in place above the usb connector. One of them is the ground connection to your LCD!
Make sure both are fastened correctly and test before you seal your phone back together.
Keep us posted
Click to expand...
Click to collapse
Cleaned all the connectors and securely placed it well, but nothing happens. I think it really needs a change parts.
Thank you anyway.

OverClockeD_GR said:
they told me that it may happen cause of heat..and its common issue
dunno really happened to me after i flashed some loli roms.... and ye im sure they will fix but they will ask 100euro+ for sure.....
imagine even the girl that works there told me her screen starts doing it ..
Click to expand...
Click to collapse
I think we have the same cause of the problem. :/ First I have the yellow spots then this happens. :/
Will go to service center after I worked for cash, lol.

coowkeee said:
I think we have the same cause of the problem. :/ First I have the yellow spots then this happens. :/
Will go to service center after I worked for cash, lol.
Click to expand...
Click to collapse
Please keep us posted on the results after you get the new screen.
Share your thoughts on this thread
http://forum.xda-developers.com/lg-g2/help/screen-flickering-change-screen-t3069110

tiguy99 said:
Please keep us posted on the results after you get the new screen.
Share your thoughts on this thread
http://forum.xda-developers.com/lg-g2/help/screen-flickering-change-screen-t3069110
Click to expand...
Click to collapse
Hi guys, just got my G2 back from the dead.
I send my G2 to a phone care in the city and they said my lcd is the problem, they changed the lcd+digitizer (the whole half of my G2 )and now the problem is gone. But When I got home I noticed vertical lines on my G2 when it is turned off, not really noticeable but if you look closely you can see the vertical lines and thinking that they change it with a low quality LCD. Even in white backgrounds you can see the lines but only if you have a clear eyes . I compared it to the original LCD and I don't see any vertical lines at all, it's all black. But the frame of the new lcd is solid like the original. So, in the future, will this new LCD survive or should I go the phone care again? Thanks!
I hope someone here share their experience on their 2nd LCD. Thanks!

:crying: :crying: :crying:
[UPDATE]
After few days of youtube and playing games, my phone started stuttering/flickering again like on my first post -_-
I paid for the new LCD that they change, should I pay another bucks for the motherboard problem? or they'll give me a refund for the new LCD I bought that didn't fix my problem? Please someone reply me asap. Thanks

This error is on mainboard. Fix it is very simple. I has lot about 10$ for this solution.sorry bbecause my english's bad.

[UPDATE]
I think my G2 is working now after playing games for hours in 5 days, no flickering/stuttering/jittering noticed.
But, my IMEI was change and it was rooted jellybean when they give it to me. I don't know if they change the motherboard or the whole phone except for the body case and the new screen i purchased. I asked them about the changes of the phone because it's my second time returning the phone and the women on the counter said their tech just adjust something. I don't believe that, and then I saw the IMEI changed. I didn't ask why my IMEI was change, i'll wait til something goes wrong on my G2 and sue them. LOL.
I have some questions regarding this.
1) I'm not really sure if how an IMEI was change, is it for changing the motherboard?
2) Is it legal that they don't tell me what they change on my phone?
For now my G2 is still alive and no problem after upgrading to lollipop + root + twrp. Hope it goes all well now.

Hi guys, i have a similar problem. I bought a new lcd on aliexpress.....that is the video of the problem....
http://www.mediafire.com/watch/glzqihgdzz12jsj/Lgg2_lcd.mp4
The strange thing is , not in every operation make the same problem. after days i see that problem usually on facebook and a lot on clash of clans .
I make also a screenshot on the clash of clans and when i open the picture the screen flickering .....
its like when the phone show some combination of color make this problem

My Lg PRO 2 Phablet did the same from first turn on, flickering on and off, very dissapointed as i had mine direct from Hong Kong and couldnt send it back. What i did was to tak all of the screws out and take the plastic back off, then re fitted the back only, no screws and turned on, no more flickering. Then i put a couple of screws in and tried again, still no flicker, then after a couple of more screws by the sim socket it started to flicker again! Now i just run the phone minus a few screws, it must be a pressure thing!

Hi, i have exactly the same problem, specially in combination of colors (green red and blue most of the time). how did you manage to fix your phone ? did you change the mainboard ? thanks for your help.

Benz83 said:
Hi guys, i have a similar problem. I bought a new lcd on aliexpress.....that is the video of the problem....
The strange thing is , not in every operation make the same problem. after days i see that problem usually on facebook and a lot on clash of clans .
I make also a screenshot on the clash of clans and when i open the picture the screen flickering .....
its like when the phone show some combination of color make this problem
Click to expand...
Click to collapse
Hi, i watched your video, and i have exactly the same problem, specially in combination of colors (green red and blue most of the time). how did you manage to fix your phone ? did you change the mainboard ? thanks for your help.

Half Static Screen - Connector Not Loose

Hello, I have had my Axon 7 for just over a year and two days ago the screen went suddenly half static despite the touch still working perfectly. I looked up the issue and saw that this is pretty common and that my display connector was probably loose, so I opened up the phone to make sure the connector was fully connected. Well, I booted the phone and the static was still there, so I unplugged and reattached the connector, but that didn't help either.
Given that ZTE is bankrupt and my phone is out of warranty, is there anything else I can try at home to fix this or is my phone screen just dead? I'm in California, is there anyone who could possibly fix it in the state?
Thanks for your time!

Try pushing the connector down while it's booting and see if that fixes it.

greencartim said:
Try pushing the connector down while it's booting and see if that fixes it.
Click to expand...
Click to collapse
Alright, I'll try that. If it needs constant pressure I'm probably going to need to glue it or something?

DJRX8000 said:
Alright, I'll try that. If it needs constant pressure I'm probably going to need to glue it or something?
Click to expand...
Click to collapse
Tape could also work. I added tape to my back up Axon so it doesn't happen again. You could also add something so the frame can push against the connector.

Hey, unfortunately, pressing on the connector doesn't change anything with the screen. I even tried disconnecting it and cleaning out the contacts with a can of compressed air. None of this helped.
What are my next steps? I'd really love to get this phone working again.
Thanks!

Probably playing with the wrong connector, the half static screen is common problem, ZTE repaired mine a month ago as they are still actually operating. They said it was a connector and that they put something in there to make sure it doesn't move again.

trevor68 said:
Probably playing with the wrong connector, the half static screen is common problem, ZTE repaired mine a month ago as they are still actually operating. They said it was a connector and that they put something in there to make sure it doesn't move again.
Click to expand...
Click to collapse
Hey, that's possible, though when I unplug this connector the screen goes completely dead. Here's an annotated image of the connector I've been messing with and the foam pad that was installed on the back of the phone, I believe to keep it in place (my phone was bought in March 2017).
https://imgur.com/0d7C2xc <- That's an Imgur link to the photo, I can't seem to get it to show up as a hyperlink or embed it into the post.
Is this the wrong connector?
Thanks!

Yep that's the connector. I'm sorry to say but it looks like the screen is toast. I seen some Samsung Galaxy S7's that have the same issue but couldn't be fixed without a new screen. And since the Axon uses a Samsung screen, that might be the issue.

greencartim said:
Yep that's the connector. I'm sorry to say but it looks like the screen is toast. I seen some Samsung Galaxy S7's that have the same issue but couldn't be fixed without a new screen. And since the Axon uses a Samsung screen, that might be the issue.
Click to expand...
Click to collapse
Is there a place to get Axon 7 parts? I am not planning on using it as my main phone again, but if I could get a working screen I think I'd use the phone for something else. Are there any other screens that use this connector?

DJRX8000 said:
Is there a place to get Axon 7 parts? I am not planning on using it as my main phone again, but if I could get a working screen I think I'd use the phone for something else. Are there any other screens that use this connector?
Click to expand...
Click to collapse
Aliexpress has screens for sale, they came down in price the last time I checked.

Digitizer issue after battery replacement

Hi all. I replaced my battery, put the phone back together, and turned it on. Everything looked fine until I tried to use the touchscreen. It wouldn't register any touch. I figured I messed up the screen somehow when removing it, so I ordered a replacement screen - touch doesn't work with that either! Does anyone have a suggestion for what might be wrong?

Valicore said:
Hi all. I replaced my battery, put the phone back together, and turned it on. Everything looked fine until I tried to use the touchscreen. It wouldn't register any touch. I figured I messed up the screen somehow when removing it, so I ordered a replacement screen - touch doesn't work with that either! Does anyone have a suggestion for what might be wrong?
Click to expand...
Click to collapse
Not to ask the stupid question...
Is the ribbon for the screen in the slot correctly? Seated all the way? Locked in place by that whatever the hell it is?

Thank you for your reply. Yes I have, it is screwed it and I've even tried pressing it down and touching it to see if it helps.

Valicore said:
Does anyone have a suggestion for what might be wrong?
Click to expand...
Click to collapse
I have replaced the cracked screen on my PH-1 without issues... Since you are seeing the same problem with TWO different screens, I would check the connector on the board. Could be something like small piece of debris or dust or whatever. Remove the cable, and try inspecting it with a magnifying glass, if you can. Might be able to use a wooden toothpick to *carefully* clean it up, but I would only recommend that if you can actually see it well. You could also just blow a couple of shots of compressed air into it.
Other than that, I have no ideas, sorry...

Valicore said:
Thank you for your reply. Yes I have, it is screwed it and I've even tried pressing it down and touching it to see if it helps.
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might need a factory reset as this recilibrates the screen, back up ail your data first of course (pics, chats, game data etc). Not sure if recalibration apps still work, might be worth a shot first.

I had the same issue after replacing the screen. Someone on reddit mentioned the same problem and used a bit of foam behind the screen and its connection. I took a razor and trimmed a mm or two thick of some soft foam (used the foam that the screen was packaged in) and placed it over the connector. Touch was back after that, so it was an issue with the connection not being snug enough for me. Been over a month and everything is fine