Hi all. I replaced my battery, put the phone back together, and turned it on. Everything looked fine until I tried to use the touchscreen. It wouldn't register any touch. I figured I messed up the screen somehow when removing it, so I ordered a replacement screen - touch doesn't work with that either! Does anyone have a suggestion for what might be wrong?
Valicore said:
Hi all. I replaced my battery, put the phone back together, and turned it on. Everything looked fine until I tried to use the touchscreen. It wouldn't register any touch. I figured I messed up the screen somehow when removing it, so I ordered a replacement screen - touch doesn't work with that either! Does anyone have a suggestion for what might be wrong?
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Click to collapse
Not to ask the stupid question...
Is the ribbon for the screen in the slot correctly? Seated all the way? Locked in place by that whatever the hell it is?
Thank you for your reply. Yes I have, it is screwed it and I've even tried pressing it down and touching it to see if it helps.
Valicore said:
Does anyone have a suggestion for what might be wrong?
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Click to collapse
I have replaced the cracked screen on my PH-1 without issues... Since you are seeing the same problem with TWO different screens, I would check the connector on the board. Could be something like small piece of debris or dust or whatever. Remove the cable, and try inspecting it with a magnifying glass, if you can. Might be able to use a wooden toothpick to *carefully* clean it up, but I would only recommend that if you can actually see it well. You could also just blow a couple of shots of compressed air into it.
Other than that, I have no ideas, sorry...
Valicore said:
Thank you for your reply. Yes I have, it is screwed it and I've even tried pressing it down and touching it to see if it helps.
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Click to collapse
might need a factory reset as this recilibrates the screen, back up ail your data first of course (pics, chats, game data etc). Not sure if recalibration apps still work, might be worth a shot first.
I had the same issue after replacing the screen. Someone on reddit mentioned the same problem and used a bit of foam behind the screen and its connection. I took a razor and trimmed a mm or two thick of some soft foam (used the foam that the screen was packaged in) and placed it over the connector. Touch was back after that, so it was an issue with the connection not being snug enough for me. Been over a month and everything is fine
Related
My screen has gone completely white.... I bought the phone online from an "authorized dealer" who won't reply to me now. I live in the US and O2 does not appear to have any US contact info... Am i screwed on this expensive phone i bought 6 months ago?
Anyone had experience with this?
S
stuart.myers said:
My screen has gone completely white.... I bought the phone online from an "authorized dealer" who won't reply to me now. I live in the US and O2 does not appear to have any US contact info... Am i screwed on this expensive phone i bought 6 months ago?
Anyone had experience with this?
S
Click to expand...
Click to collapse
I guess you already tried hard reset?.
Can you get to bootloader mode?.
Tried hard resets, and getting to bootloader mode, i think this is a malfunction with the actual device, I just need to find out how to get in touch with o2 support internationally, i was wondering if someone on here may have had this problem too.
Thanks.
white screen - connector loose?
I too have this problem - but if I twist the screen away from the keyboard I get the display back. I suspect there's a connector loose inside but haven't looked inside.
Anyone on the forum any experience of getting inside and reseating connectors?
xda operation
tophamn said:
I too have this problem - but if I twist the screen away from the keyboard I get the display back. I suspect there's a connector loose inside but haven't looked inside.
Anyone on the forum any experience of getting inside and reseating connectors?
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Click to collapse
Hello there,
I had to get inside my xda to replace the screen that one of my dear rug rats broke. it is quite easy to do, and you only need to get into the screen side of it to get at the conectors. spin the screen half way round and look at the bottom and you will see 6 small screws. take out the two furthest out and two in the middle nearest the screen side. if you take them all out the whole thing becomes hard to handle. the front cover should GENTLY leaver off, and the cables to it exposed. even if they look in place lift the catch holding them in place and take them out and wipe the contacts with a cloth. just be very carefull with the cable strips as they tear very easy. . any problems then PM me
TTFN
Jay
White Screen
Try www.gpsmidlands.co.uk they replaced my ribbon assembly the same day.
Xda Lcd Repair
Try http://www.pda-repairs.co.uk
Brilliant
thanks for this posting - worked perfectly once i had worked out that atually you need to remove the screws further away from the screen in the middle. but otherwise I have successfully resurected a brick into a working universal! thanks!
Sark
hi,
since yesterday, my niki doesn´t response to touchscreen tapping if the slider is opened. i hear a very quiet metallic clicking sound if i open it up... if i try tapping the touchscreen before this little click appears, the touch works... but with slider open completely, it doesn´t. i guess this is hardware specific. i´ve tried a hardreset now, but still doesnt work any advice?
EDIT: i didnt flash any other radio...
EDIT2: sometimes it does work.
Sounds like a ribbon cable has come loose to the touch screen - send it back if it is under warranty, if not, Mike Channon has collected links to the service manuals somewhere on here which should show you how to correctly take it apart, fix it and put it back together again
Cheers,
Smiffy
I had the same problem. In my device it was: cable that goes to touch screen contacted metal on back panel.
I've solve it by finding manual to take my niki apart (http://www.pdacenter.ru/razborka/razbor_htc_touch_dual/ - but it is in russian). I've done everything till 6 point. Then I put my v-card between this cable and metal. Now it's ok
I've got extra service on mine.
6 euro's a month.
handed in the phone today (same issue), and got given an new one! ;D
_Zorro_ said:
I had the same problem. In my device it was: cable that goes to touch screen contacted metal on back panel.
I've solve it by finding manual to take my niki apart (http://www.pdacenter.ru/razborka/razbor_htc_touch_dual/ - but it is in russian). I've done everything till 6 point. Then I put my v-card between this cable and metal. Now it's ok
Click to expand...
Click to collapse
You ROCK! I had this exact same problem happen on my NIKI100 after I put Tom's Niki Project ROM on & immediately blamed it but after flashin back to stock the problem still occured & I was really bummin! I found this thread, tore my NIKI apart to step 6 as you described & I could see the spots on the metal of the inside back of the back cover where the cable was rubbing along with the protective plastic worn off on the cable a little bit so I suspect it was touching the metal & shorting out causing the problem (heck I'm surprised it didn't do some real damage!) so I cut about a 1" length of electrical tape & taped it to the area of the metal that it was rubbing on (I didn't see any legit reason for anything to make contact to that area for a ground so I figured it was OK. I started at the edge & ended just before the gaps where you would be able to see the tape from the other side in the battery cavity) and VOILA! it fixed it! To me it looks like a nasty design flaw on HTC's part but not expecting a recall any time soon. I suspect this fix will out last the phone & hopefully this thread will help others. I am 1/2 tempted to tear apart my NEON to see if the same design exists or if they put a piece of tape in that area.
the_fish said:
hi,
since yesterday, my niki doesn´t response to touchscreen tapping if the slider is opened. i hear a very quiet metallic clicking sound if i open it up... if i try tapping the touchscreen before this little click appears, the touch works... but with slider open completely, it doesn´t. i guess this is hardware specific. i´ve tried a hardreset now, but still doesnt work any advice?
EDIT: i didnt flash any other radio...
EDIT2: sometimes it does work.
Click to expand...
Click to collapse
well i got the same problem as u have/had... But i also need to align my phone like ten times a day, because its always out of alignment... I think i got to get back to the phoneshop to fix(replace) my phone. I do have the touch dual for 6 months now.
PhoenixNLx said:
well i got the same problem as u have/had... But i also need to align my phone like ten times a day, because its always out of alignment... I think i got to get back to the phoneshop to fix(replace) my phone. I do have the touch dual for 6 months now.
Click to expand...
Click to collapse
Hm, same problem here. Thought first that it was an error of the ROM that I used..
Btw: isolated every contat that I could find (nearly ) but no result -> still my touchscreen doesn't work when my slide is open..
EDIT: has anyone PHOTO'S of their disassembly and isolation work? I the problem is different on my device 'cuz the cable hasn't worn off...
Ok,
Now I took my device apart to the last piece, took the display cable apart, taped it in completely and my touchscreen WORKS once again :-D.
Woot! Thumbs up for XDA-developers!
EDIT: Now my touchscreen doesn't work when slide's closed... Any suggestion?
kvstrien said:
Ok,
Now I took my device apart to the last piece, took the display cable apart, taped it in completely and my touchscreen WORKS once again :-D.
Woot! Thumbs up for XDA-developers!
EDIT: Now my touchscreen doesn't work when slide's closed... Any suggestion?
Click to expand...
Click to collapse
ive brought my dual to a vodafone shop and they have fixed my dual. Replaced a part and software update, got windows 6.1 now, legal and my screen is working like a champ!
I have had the same problem with my touch screen except mine stopped working completely, it didn't matter if it was slide out or not. I could get the phone replaced on warranty though.
Just posting so people know this isn't just isolated case.
mine slowly stopped working.. im gonna disassemble later and try this. im glad im not alone
edit: worked a treat. some insulation tape on the metal shielding worked great.
That did't work for me! Can it be something else or is it the flex cable for shure? I'm considering buying a new flex cable on ebay! Will that fix the problem with touchscreen dos'nt work when slide is open?
theres a 99% chance that its the flex cable.. did you check it for any damage? mine had tiny tiny little dots with wire exposed. barely noticable but it was enough. try taping the cable. i dont know. if not, i'd get a new cable for sure.
It's worth a try. I've just bought a new cable. Hopefully it will make my
Dual working again. Now I just have to wait a week for it.
The cable arrived today and my dual now works perfect. Now the question is which phone i'll use, my dual or my new Diamond.. =)
hey, where did you get yours from? and how much did it cost?
i have seen ebay, but they are over 30$US including shipping.
Cheers,
palitu
Klingan said:
The cable arrived today and my dual now works perfect. Now the question is which phone i'll use, my dual or my new Diamond.. =)
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Hi,
Just wondering if anyone has fully dismantled an X1 - and if so, do you know if there are water indicator stickers on the inside of the phone?
So far, I can see two on the outside (one on the battery itself and the other where the battery contacts are on the phone itself)
Thanks in advance!
some where on youtube there is a vid on dismanteling an Xperia
Chaosstorm said:
some where on youtube there is a vid on dismanteling an Xperia
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Click to collapse
I saw that, but it's hard to see the PCB clearly :\
kunz said:
Hi,
Just wondering if anyone has fully dismantled an X1
Thanks in advance!
Click to expand...
Click to collapse
Have a look here
http://www.phonewreck.com/wiki/index.php?title=Sony_Ericsson_XPERIA_X1
nik40 said:
Have a look here
http://www.phonewreck.com/wiki/index.php?title=Sony_Ericsson_XPERIA_X1
Click to expand...
Click to collapse
Thank you!
It doesn't appear to have any on the inside.. however I'm not sure if the 3 rectangular white things on http://www.phonewreck.com/wiki/images/thumb/a/a8/Xperia_x1_pcb_2.jpg/800px-Xperia_x1_pcb_2.jpg are teh same as the water indicators on the outside.
Yes Dismantled it.
Mine fell down. Touch stopped working and so did the finger scroll sensor. The touch worked in landscape but in portrait it wont work.
Opened it and found the connector slide cable (similar to ones in samsung slide phones) unplugged. Guess the shock of the fall made it stick out.
Anyways plugged it back in and whoa....Phone was as good as new.
For thoe whose touchscreen stop working, I suggest please first try the "BOAN" method. (Battery off all night). Insert the battery in the morning and the screen works miraculously.
yahya.hamid said:
Yes Dismantled it.
Mine fell down. Touch stopped working and so did the finger scroll sensor. The touch worked in landscape but in portrait it wont work.
Opened it and found the connector slide cable (similar to ones in samsung slide phones) unplugged. Guess the shock of the fall made it stick out.
Anyways plugged it back in and whoa....Phone was as good as new.
For thoe whose touchscreen stop working, I suggest please first try the "BOAN" method. (Battery off all night). Insert the battery in the morning and the screen works miraculously.
Click to expand...
Click to collapse
Or make a hard reset may i add...
Or full flash instead thats worked for me...
Hard Reset did not solve my probem though. I tried flashing to Generic R2a0010 as well. Did not work.
One more thing before i tried the BOAN methodm was inserting a visiting card between the screen and the casing especially the four corners to wipe out the dirt. beleive me, its the small particles that pile up and sometimes pressurize a particular point disrupting the touch mechanism. I got my X1i only 20 days back, and i stay home or office and believe me there was enough dirt residing in the corners. I was actually surprised why they had such a big gap between the screen and the casing.
Anyways, since i did the flash, I flashed mine with the latest R3A0010. All's well in my x1 except that custom ringtones are not loud enough.
I dropped my XV6800 on a curb yesterday. The picture on the screen is fine, but it looks like the touch screen cracked and now no longer works. The phone won't even let me unlock...don't ask why I locked it after that happened Anyway, I can't do anything with it at all now except receive calls.
What is the cheapest and/or easiest way to fix this? Good source for parts etc..
Thanks!
use mymobiler on computer to unlock and such. But a new touch screen off ebay and put it in.
My Mobiler won't install because I can't unlock the phone to allow it to install. I ordered a screen from eBay.
hmm i didnt know it wouldnt install when locked. Does it go to locked after a restart.
Yeah, that's the first thing I tried.
I've been looking at the instructions on taking it all apart. It is a little bit intimidating, but I suppose I've done worse.
Lots of Screws
I had to replace the screen on mine a while back. It is actually pretty easy. There are just two things to remember
1) There are a lot of screws, remember which order you took them off in and which hole they go into
2) Nothing has to be forced apart, everything has screws or tape holding it. It is okay to take off the tape, and if the tape doesn't go back on it won't hurt anything.
The screen connects to the motherboard by a thin, flat plastic wire. DON"T JUST YANK THE WIRE OUT OF THE CONNECTOR!!!!!!!!! The connector has a little flip up on the end of it that allows the wire in and out.
Good Luck
Calis said:
My Mobiler won't install because I can't unlock the phone to allow it to install. I ordered a screen from eBay.
Click to expand...
Click to collapse
Open the slide out keyboard and type in the password! I did that one time just to see if it works. This will solve the lock portion.
Well, I got the new touch screen, cleaned the shattered bits out of the old one, cleaned it all up good...changed it out, put it all back together...I must not have gotten the cable seated right.
Also, as for typing my password on the keyboard...no password.
Final update:
I got it to work.
Hello, I have had my Axon 7 for just over a year and two days ago the screen went suddenly half static despite the touch still working perfectly. I looked up the issue and saw that this is pretty common and that my display connector was probably loose, so I opened up the phone to make sure the connector was fully connected. Well, I booted the phone and the static was still there, so I unplugged and reattached the connector, but that didn't help either.
Given that ZTE is bankrupt and my phone is out of warranty, is there anything else I can try at home to fix this or is my phone screen just dead? I'm in California, is there anyone who could possibly fix it in the state?
Thanks for your time!
Try pushing the connector down while it's booting and see if that fixes it.
greencartim said:
Try pushing the connector down while it's booting and see if that fixes it.
Click to expand...
Click to collapse
Alright, I'll try that. If it needs constant pressure I'm probably going to need to glue it or something?
DJRX8000 said:
Alright, I'll try that. If it needs constant pressure I'm probably going to need to glue it or something?
Click to expand...
Click to collapse
Tape could also work. I added tape to my back up Axon so it doesn't happen again. You could also add something so the frame can push against the connector.
Hey, unfortunately, pressing on the connector doesn't change anything with the screen. I even tried disconnecting it and cleaning out the contacts with a can of compressed air. None of this helped.
What are my next steps? I'd really love to get this phone working again.
Thanks!
Probably playing with the wrong connector, the half static screen is common problem, ZTE repaired mine a month ago as they are still actually operating. They said it was a connector and that they put something in there to make sure it doesn't move again.
trevor68 said:
Probably playing with the wrong connector, the half static screen is common problem, ZTE repaired mine a month ago as they are still actually operating. They said it was a connector and that they put something in there to make sure it doesn't move again.
Click to expand...
Click to collapse
Hey, that's possible, though when I unplug this connector the screen goes completely dead. Here's an annotated image of the connector I've been messing with and the foam pad that was installed on the back of the phone, I believe to keep it in place (my phone was bought in March 2017).
https://imgur.com/0d7C2xc <- That's an Imgur link to the photo, I can't seem to get it to show up as a hyperlink or embed it into the post.
Is this the wrong connector?
Thanks!
Yep that's the connector. I'm sorry to say but it looks like the screen is toast. I seen some Samsung Galaxy S7's that have the same issue but couldn't be fixed without a new screen. And since the Axon uses a Samsung screen, that might be the issue.
greencartim said:
Yep that's the connector. I'm sorry to say but it looks like the screen is toast. I seen some Samsung Galaxy S7's that have the same issue but couldn't be fixed without a new screen. And since the Axon uses a Samsung screen, that might be the issue.
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Click to collapse
Is there a place to get Axon 7 parts? I am not planning on using it as my main phone again, but if I could get a working screen I think I'd use the phone for something else. Are there any other screens that use this connector?
DJRX8000 said:
Is there a place to get Axon 7 parts? I am not planning on using it as my main phone again, but if I could get a working screen I think I'd use the phone for something else. Are there any other screens that use this connector?
Click to expand...
Click to collapse
Aliexpress has screens for sale, they came down in price the last time I checked.