I dropped my XV6800 on a curb yesterday. The picture on the screen is fine, but it looks like the touch screen cracked and now no longer works. The phone won't even let me unlock...don't ask why I locked it after that happened Anyway, I can't do anything with it at all now except receive calls.
What is the cheapest and/or easiest way to fix this? Good source for parts etc..
Thanks!
use mymobiler on computer to unlock and such. But a new touch screen off ebay and put it in.
My Mobiler won't install because I can't unlock the phone to allow it to install. I ordered a screen from eBay.
hmm i didnt know it wouldnt install when locked. Does it go to locked after a restart.
Yeah, that's the first thing I tried.
I've been looking at the instructions on taking it all apart. It is a little bit intimidating, but I suppose I've done worse.
Lots of Screws
I had to replace the screen on mine a while back. It is actually pretty easy. There are just two things to remember
1) There are a lot of screws, remember which order you took them off in and which hole they go into
2) Nothing has to be forced apart, everything has screws or tape holding it. It is okay to take off the tape, and if the tape doesn't go back on it won't hurt anything.
The screen connects to the motherboard by a thin, flat plastic wire. DON"T JUST YANK THE WIRE OUT OF THE CONNECTOR!!!!!!!!! The connector has a little flip up on the end of it that allows the wire in and out.
Good Luck
Calis said:
My Mobiler won't install because I can't unlock the phone to allow it to install. I ordered a screen from eBay.
Click to expand...
Click to collapse
Open the slide out keyboard and type in the password! I did that one time just to see if it works. This will solve the lock portion.
Well, I got the new touch screen, cleaned the shattered bits out of the old one, cleaned it all up good...changed it out, put it all back together...I must not have gotten the cable seated right.
Also, as for typing my password on the keyboard...no password.
Final update:
I got it to work.
Related
Greets,
I bought the ClearTouch Crystal Screen Protectors for my Tilt. The packaging explains that they are reusable, cleanable, etc. I would assume that they should, in this case, be easy to peel back.
Not so much! I did not properly center the protector, and I would like to remove it and try again. I made an initial (gentle) attempt to remove it, to no avail. I do not want to risk breaking the LCD.
Anyone out there know how to remove the protector?
Thanks!
you have to catch the edge of it. The use to supply a toothpick looking thing that helped, but it's just as easy to use a finger nail to catch the edge and pull up.
The way I did it was to use a piece of tape on the corner. If you don't succeed, use a stronger tape.
Thanks!
Thanks for the advice!
I managed to slip a "SIGN HERE" sticky (non-sticky side) in and pulled it up.
I had installed it incorrectly, not realizing that there is room to slide under the Tilt screen ... it was short, and I needed to realign it.
Any hints (beyond the instructions, which don't really work in this case) on how to get air bubbles out?
Thanks!
jdmba said:
Thanks for the advice!
I managed to slip a "SIGN HERE" sticky (non-sticky side) in and pulled it up.
I had installed it incorrectly, not realizing that there is room to slide under the Tilt screen ... it was short, and I needed to realign it.
Any hints (beyond the instructions, which don't really work in this case) on how to get air bubbles out?
Thanks!
Click to expand...
Click to collapse
I use a credit card to help apply the cover, pushing out air bubbles as I apply the cover.
Credit Card - Thanks
I removed it again and used the credit card to get the bubbles out. Thanks again!
jdmba said:
I removed it again and used the credit card to get the bubbles out. Thanks again!
Click to expand...
Click to collapse
i still got 4 or 5 bubbles spots on my screen...
i am a bit concern now whether removing the screen protectors quite oft will reduce the screen response...
any idea?
I would not think so, but what you can do is this: (i tried to describe as best i could)
Remove the SP, not position the bottom of the SP on the bottom of the screen. Make sure it is straight as how you would want it flat.
Then position a flat stiff card against the bottom of the screen and press down firmly, then lower your screen protector, making sure it is taught by firmly pulling it toward the direction of the top of the phone.
Push your card forward and downward, and there should not be any bubbles appearing anymore.
If it does, try getting a new one and trying again.
The $10 screen protector is nothing compared to your expensive touch screen.
Guys, i need a little advice here.
I bought one of these off ebay, http://cgi.ebay.co.uk/ws/eBayISAPI....m=270190957192&ssPageName=STRK:MEWN:IT&ih=017
and received it friday. When i installed the screen protector last night, i discovered, not only was it a bad fit, (ergo i had to carefully remove and trim with a staney knive) but after i got all the bubbles out, my touch screen didnt work!!
Does this surprise anyone here? is there a specific type of film that i should be buying? Ive contact the seller who just seems to think im talking rubbish and even has the ordasity to think i didnt remove the applicating layers from both sides!
*edit* the touch screen works again now ive removed it and reused the one HTC supllied.
hi,
since yesterday, my niki doesn´t response to touchscreen tapping if the slider is opened. i hear a very quiet metallic clicking sound if i open it up... if i try tapping the touchscreen before this little click appears, the touch works... but with slider open completely, it doesn´t. i guess this is hardware specific. i´ve tried a hardreset now, but still doesnt work any advice?
EDIT: i didnt flash any other radio...
EDIT2: sometimes it does work.
Sounds like a ribbon cable has come loose to the touch screen - send it back if it is under warranty, if not, Mike Channon has collected links to the service manuals somewhere on here which should show you how to correctly take it apart, fix it and put it back together again
Cheers,
Smiffy
I had the same problem. In my device it was: cable that goes to touch screen contacted metal on back panel.
I've solve it by finding manual to take my niki apart (http://www.pdacenter.ru/razborka/razbor_htc_touch_dual/ - but it is in russian). I've done everything till 6 point. Then I put my v-card between this cable and metal. Now it's ok
I've got extra service on mine.
6 euro's a month.
handed in the phone today (same issue), and got given an new one! ;D
_Zorro_ said:
I had the same problem. In my device it was: cable that goes to touch screen contacted metal on back panel.
I've solve it by finding manual to take my niki apart (http://www.pdacenter.ru/razborka/razbor_htc_touch_dual/ - but it is in russian). I've done everything till 6 point. Then I put my v-card between this cable and metal. Now it's ok
Click to expand...
Click to collapse
You ROCK! I had this exact same problem happen on my NIKI100 after I put Tom's Niki Project ROM on & immediately blamed it but after flashin back to stock the problem still occured & I was really bummin! I found this thread, tore my NIKI apart to step 6 as you described & I could see the spots on the metal of the inside back of the back cover where the cable was rubbing along with the protective plastic worn off on the cable a little bit so I suspect it was touching the metal & shorting out causing the problem (heck I'm surprised it didn't do some real damage!) so I cut about a 1" length of electrical tape & taped it to the area of the metal that it was rubbing on (I didn't see any legit reason for anything to make contact to that area for a ground so I figured it was OK. I started at the edge & ended just before the gaps where you would be able to see the tape from the other side in the battery cavity) and VOILA! it fixed it! To me it looks like a nasty design flaw on HTC's part but not expecting a recall any time soon. I suspect this fix will out last the phone & hopefully this thread will help others. I am 1/2 tempted to tear apart my NEON to see if the same design exists or if they put a piece of tape in that area.
the_fish said:
hi,
since yesterday, my niki doesn´t response to touchscreen tapping if the slider is opened. i hear a very quiet metallic clicking sound if i open it up... if i try tapping the touchscreen before this little click appears, the touch works... but with slider open completely, it doesn´t. i guess this is hardware specific. i´ve tried a hardreset now, but still doesnt work any advice?
EDIT: i didnt flash any other radio...
EDIT2: sometimes it does work.
Click to expand...
Click to collapse
well i got the same problem as u have/had... But i also need to align my phone like ten times a day, because its always out of alignment... I think i got to get back to the phoneshop to fix(replace) my phone. I do have the touch dual for 6 months now.
PhoenixNLx said:
well i got the same problem as u have/had... But i also need to align my phone like ten times a day, because its always out of alignment... I think i got to get back to the phoneshop to fix(replace) my phone. I do have the touch dual for 6 months now.
Click to expand...
Click to collapse
Hm, same problem here. Thought first that it was an error of the ROM that I used..
Btw: isolated every contat that I could find (nearly ) but no result -> still my touchscreen doesn't work when my slide is open..
EDIT: has anyone PHOTO'S of their disassembly and isolation work? I the problem is different on my device 'cuz the cable hasn't worn off...
Ok,
Now I took my device apart to the last piece, took the display cable apart, taped it in completely and my touchscreen WORKS once again :-D.
Woot! Thumbs up for XDA-developers!
EDIT: Now my touchscreen doesn't work when slide's closed... Any suggestion?
kvstrien said:
Ok,
Now I took my device apart to the last piece, took the display cable apart, taped it in completely and my touchscreen WORKS once again :-D.
Woot! Thumbs up for XDA-developers!
EDIT: Now my touchscreen doesn't work when slide's closed... Any suggestion?
Click to expand...
Click to collapse
ive brought my dual to a vodafone shop and they have fixed my dual. Replaced a part and software update, got windows 6.1 now, legal and my screen is working like a champ!
I have had the same problem with my touch screen except mine stopped working completely, it didn't matter if it was slide out or not. I could get the phone replaced on warranty though.
Just posting so people know this isn't just isolated case.
mine slowly stopped working.. im gonna disassemble later and try this. im glad im not alone
edit: worked a treat. some insulation tape on the metal shielding worked great.
That did't work for me! Can it be something else or is it the flex cable for shure? I'm considering buying a new flex cable on ebay! Will that fix the problem with touchscreen dos'nt work when slide is open?
theres a 99% chance that its the flex cable.. did you check it for any damage? mine had tiny tiny little dots with wire exposed. barely noticable but it was enough. try taping the cable. i dont know. if not, i'd get a new cable for sure.
It's worth a try. I've just bought a new cable. Hopefully it will make my
Dual working again. Now I just have to wait a week for it.
The cable arrived today and my dual now works perfect. Now the question is which phone i'll use, my dual or my new Diamond.. =)
hey, where did you get yours from? and how much did it cost?
i have seen ebay, but they are over 30$US including shipping.
Cheers,
palitu
Klingan said:
The cable arrived today and my dual now works perfect. Now the question is which phone i'll use, my dual or my new Diamond.. =)
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Click to collapse
Hi all,
Looks like my Sprint Vogue is flaking out on me. The touchscreen is suddenly and without warning not working at all. Everything else works (all other buttons, activesync, all functions). I'd like to do a hard reset before giving up on it, but I'd really like to sync my contacts/messages/photos/etc before doing that. So here's the problem- I use Dashwire to sync, and I'm unable to hit the "SYNC NOW" button!
Any ideas on how to switch to and activate the bottom left and bottom right menu buttons without being able to touch them? For example, the Inbox and Menu buttons on the Mail app screen, or Album/Slideshow on the Photos and Videos screen? If I can get to those I'll be able to activate the sync. Any help would be great!
Thanks,
Bogus
There is a application called "MyMobiler" which allows you to control your phone over ip/usb/bluetooth. If i remember correctly launching the installer on your pc while your phone is connected to activesynch will install it without having to press anything.
Awesome, thank you. That did exactly what I needed it to!
Once it finishes sync'ing I'll give the reset a shot and see if the screen is really borked or not.
No problem glad i could help. If the touchscreen refuses to work you might wanna try replacing it. The part is called a digitzer and they go for 15-20 dollars online. I bought one and it wasn't difficult at all to replace.
Yeah, that's the plan. Hard reset didn't fix the problem, so I'm guessing that part is busted. Between this site and PPCG I found the guide for taking apart the phone, so it's looking like I'll be doing some minor surgery in a few days.
bogus83 said:
Yeah, that's the plan. Hard reset didn't fix the problem, so I'm guessing that part is busted. Between this site and PPCG I found the guide for taking apart the phone, so it's looking like I'll be doing some minor surgery in a few days.
Click to expand...
Click to collapse
How would the touch screen instantly not work?
maybe someone let it fall and put it back to normal like nothing happened
and i know what u mean.I dont wanna give up my vogue. EVER,
but im 15...by the time im 30, i wont remember what vogue is.LOL.
Actually, it seems to have developed a very small air bubble in the very upper left corner. I'm pretty sure that's causing the digitizer to think there's constant pressure in that area, evidenced by the "Start" menu occasionally activating when I turn on the phone. I ordered a new digitizer anyway- the set of torx screwdrivers I'd need to open the case cost the same as a new digitizer and the screwdriver I need. I don't really understand how the air bubble formed (or even what it is contained in), but one way or another I'll resolve the problem next week.
And I just turned 26- I'm sure by the time I'm 30 I'll be sporting a Touch Pro 4 running Windows Mobile 8.5
Well, the digitizer and tools came much faster than I'd anticipated (I won the auction on eBay on Friday, paid same day, and got it in the mail today, shipped from CA to NY!). So I dove right in. It was a straightforward affair- remove the four torx screws from the back under the cover, remove the speaker, pry open the front from the mainboard, disconnect the keypad circuit board from the mainboard and the digitizer from the keypad board, push out the old digitizer, swap in the new one and hook it all back up.
Not for the faint of heart to be sure, but for someone who likes to tinker it was a lot of fun. Took maybe 15 minutes because prying the case from the mainboard was difficult. More accurately, the top plastic case is extremely thin and fragile- if you do this you'll almost definitely crack it in at least one place. If not, you'll crack it pushing the digitizer out from behind. But I'm not that worried about cosmetics, I got my Vogue second-hand off-contract, refurbished, so it wasn't exactly mint to begin with.
On the plus side, the repair worked like a charm! I tested every touch feature I could think of and as many areas of the screen as I could, it actually seemed to respond better than when I initially got the phone. The odd part is I could still see the air bubble in the old screen, and couldn't flatten it out even by squeezing on both sides of it. I wish I knew how it formed so I could prevent it from happening again, but I'll just have to be careful.
So to anyone considering this project:
If you're worried about damaging the casing and have insurance or a warranty or something like that, take it to the phone company to get it repaired.
For anyone else, the $15 bucks for the screen and three tools is a lot cheaper than buying a new phone. Plus you get the geek cred for repairing your own phone.
I just replaced the cracked screen on my Moto X Pure. Now there's no response visually on the screen. It seems to boot up. There's the initial vibration and I can turn on the flashlight by holding power.
I've disassembled and reassembled it several times now without a change in results. The one thing I suspect, but I'm not sure if it matters or not, is this. The socket on the motherboard for the ribbon cable going to the lcd has this black clip that you fold up to remove it. When I first folded it up, it came off. I can't get it back in. The cable seems to stay in fine, and I put a piece of tape over it for safety.
So does that black clip matter, or am I missing anything else obvious?
liquidsuspension said:
I just replaced the cracked screen on my Moto X Pure. Now there's no response visually on the screen. It seems to boot up. There's the initial vibration and I can turn on the flashlight by holding power.
I've disassembled and reassembled it several times now without a change in results. The one thing I suspect, but I'm not sure if it matters or not, is this. The socket on the motherboard for the ribbon cable going to the lcd has this black clip that you fold up to remove it. When I first folded it up, it came off. I can't get it back in. The cable seems to stay in fine, and I put a piece of tape over it for safety.
So does that black clip matter, or am I missing anything else obvious?
Click to expand...
Click to collapse
Hey I had the exact same problem, will send a PM
I have the same problem but i lost this black clip
Momos1 said:
I have the same problem but i lost this black clip
Click to expand...
Click to collapse
It seems this is more common than I thought I will post instructions here soon as to how I got it fixed
So for those who try to replace the screen on the motor x pure and damage the black clip holding the LCD flex cable in place...
1.) As soon as the black clip comes off you have damaged the phone. It is only meant to pried up with something thin like fingernails, and using a tool such as a plastic spudger will most likely break the clip.
2.) This mysterious black clip : I don't know what exactly it does but I am pretty sure it connects some of thing metal connectors, and if it is broken some of the connectors are most likely also broken, NOT GOOD.
3.) If you get no response from the screen when booting up but get a vibration, then the connectors most likely are the issue.
Right off the bat I'll say you need to find a specialized repair shop which does micro soldering. I took mine to many places first labeled as "phone repair stores" but they were unable to do anything, and the only place was a company which did micro soldering.
In my case, the repair shop had to order the part in to solder on, and they had to order from China, so I do not know how accessible the connectors are.
I hope this helps and be sure to hit the thanks button if it does help, feel free to send me a PM as well if anyone has any questions regarding this topic
Update : here are a couple of images of what this might look like
http://imgur.com/ilrM7VQ
http://imgur.com/igUlu9h
Yep that's the clip. Thanks for the info.
Hi all. I replaced my battery, put the phone back together, and turned it on. Everything looked fine until I tried to use the touchscreen. It wouldn't register any touch. I figured I messed up the screen somehow when removing it, so I ordered a replacement screen - touch doesn't work with that either! Does anyone have a suggestion for what might be wrong?
Valicore said:
Hi all. I replaced my battery, put the phone back together, and turned it on. Everything looked fine until I tried to use the touchscreen. It wouldn't register any touch. I figured I messed up the screen somehow when removing it, so I ordered a replacement screen - touch doesn't work with that either! Does anyone have a suggestion for what might be wrong?
Click to expand...
Click to collapse
Not to ask the stupid question...
Is the ribbon for the screen in the slot correctly? Seated all the way? Locked in place by that whatever the hell it is?
Thank you for your reply. Yes I have, it is screwed it and I've even tried pressing it down and touching it to see if it helps.
Valicore said:
Does anyone have a suggestion for what might be wrong?
Click to expand...
Click to collapse
I have replaced the cracked screen on my PH-1 without issues... Since you are seeing the same problem with TWO different screens, I would check the connector on the board. Could be something like small piece of debris or dust or whatever. Remove the cable, and try inspecting it with a magnifying glass, if you can. Might be able to use a wooden toothpick to *carefully* clean it up, but I would only recommend that if you can actually see it well. You could also just blow a couple of shots of compressed air into it.
Other than that, I have no ideas, sorry...
Valicore said:
Thank you for your reply. Yes I have, it is screwed it and I've even tried pressing it down and touching it to see if it helps.
Click to expand...
Click to collapse
might need a factory reset as this recilibrates the screen, back up ail your data first of course (pics, chats, game data etc). Not sure if recalibration apps still work, might be worth a shot first.
I had the same issue after replacing the screen. Someone on reddit mentioned the same problem and used a bit of foam behind the screen and its connection. I took a razor and trimmed a mm or two thick of some soft foam (used the foam that the screen was packaged in) and placed it over the connector. Touch was back after that, so it was an issue with the connection not being snug enough for me. Been over a month and everything is fine