Find replacement Joying 10.1 screen? FYT Sofia unit. - Android Head-Units

Hi folks, the bottom 10% of the digitizer panel on my Joying JY-UL134N2 10.1 screen has failed, just the very bottom edge of the screen area has failed ie enough to cover the bottom line of the screen keyboard.
I "think" its an FYT unit.
Joying support will be no use and wont care about helping as it is out of warranty, all they will care to do is to try to sell me a complete new stereo.
Can anyone suggest a source for a replacement part? Seems a shame to scrap a good sofia 3gr unit just for this when I could give it to a friend otherwise.

One last try, anyone able to help?

mindriot said:
One last try, anyone able to help?
Click to expand...
Click to collapse
I bought 8in digitizer on aliexpress for $15 only. Would something like this work for you.
https://s.click.aliexpress.com/e/3UtymoY
Sent from my Pixel 3 using Tapatalk

Thanks, its similar (same soft buttons down left side) but not the same.
The Joying one has a near identical ribbon at the bottom but near the left end, its perfectly rectangular with rounded corners and the mic, power and reset pinholes are located differently. I should try to get a pic up.
Basically its this : https://www.amazon.ca/JOYING-Marshmallow-1024x600-Bluetooth-Navigation/dp/B01MTS75RS
Im sure a while back I saw some discussion on replacements of the same type but I cant find that info now.

I've got a 7 inch one from a failed Joying unit in my garage (never again). Send a picture of the cable connection and I'll see if it matches.

Thanks but wouldnt that require most of a case change as well as full screen assembly surely, assuming the board and so on fit?
I know what you mean Ill never pay another penny to joying, shameful attitude to support.
Its not a very good pic.

Does that whole thing not have a cable that connects to the head-unit - that's what I was expecting.

It does, a white ribbon cable, i dont know the pin count, i think the design changed at lest once for that cable on these units.
I can try to get a pic next couple of days and post it.

I havent forgotten about this, been busy with work, ill try to get the pic up this weekend.

Err delete sorry!

Anyone find a solution to this? I have something similar, I have an 8" that has a crack in the screen. Much like original poster said Joying has no interest in finding a replacement, I figure while I am at it I would like to go up to the 10.1 cause I know my 8" and my 10.1" use the same connector and mount. But I am surprised how hard it is to find a replacement screen, would really appreciate any input

Related

Android unit for Ford S-MAX

Hi guys
I'm hoping to get some help from you with deciding head unit for my Ford S-Max. I'm doing a research about it but still a bit confused.
I have few units I'm looking at,
1. Ford specific Joying - JY-FL124N2 ( Android 5.1.1 Lollipop 2GB RAM Intel SoFIA 3GR , 4 Cores )
2. Universal Joying - JY-UL135N2 ( Android 5.1.1 Lollipop 2GB RAM Intel SoFIA 3GR , 4 Cores )
3. Ford specyfic Xtrons - PF75QSFAP-S ( Android 5.1 Lollipop 64 Bit Operating System Quad Core )
4. Ford specyfic Xtrons - PCD76QSFA-S ( Android 6.0 Marshmallow quad core Cortex A7 )
5. Ford specyfic Xtrons - PF70FSFS-S ( 800MHZ Cortex A7 Processor and latest WinCE6.0 )
I'm really into buying ford specific Joying with SoFIA, i was reading about it and plenty of people suggest to buy this one and all seems good but there is one big minus of it, there is no DVD slot (which isn't a problem) the problem is with 2 NOT working buttons 'eject cd' and 'dvd' which is very annoying and taking up the space... I've asked support if there is a chance to reuse (re-programme) those buttons for something else but got no response about that.
Anyway I like the Universal Joying unit the most, one volume knob, few buttons, looks much better then ford specific ones but there is a problem with wiring, its needed to get the harness etc from other source and whats worst connect all that to be working, steering wheels controls are the most stressful for me, and need to get some dash kit for installation. So I will end up with a frame in a frame (unit itself), so it will be very visible that this is a after market unit.
.
If you have any other suggestions please dont hesitate to say.
This will be used mostly for youtube, some movies for my kids, playing music from my phone (Xperia Z3), making calls, using internet from my phone or hotspots, navigation (probably google maps as i like them the most). I also want to get the rear camera with it
Any ideas welccome, thanks!
R
What year is your S-max? For the newer ones (post 2011or so) it's hard to change the OEM unit because the airco controls are integrated.
Johan
Verstuurd vanaf mijn SM-T580 met Tapatalk
JohanEe said:
What year is your S-max? For the newer ones (post 2011or so) it's hard to change the OEM unit because the airco controls are integrated.
Johan
Verstuurd vanaf mijn SM-T580 met Tapatalk
Click to expand...
Click to collapse
Hey Johan, thanks for asking...its 2006 Ford S-Max so its easy enough with those specific ones.
I was thinking about it and decided to use one of the specific ones, less hassle with installation and looks better, less after market. But Im not sure which one to pick, I dont have a big budget for this and would prefer to spend around € 200 on it but i dont want to be disappointed with how the unit works, i need it to work mostly with rear camera, playing music from my phone and simultaneously using navigation or playing videos in the back screens (when i finally buy them, plan for future), making calls, some youtube for kids during the trip...i just have enough of drained batteries in phones by 'wheels on the bus' songs lol
In my opinion, as a general rule you should pick up an unit with 2Gb of Ram and physical buttons.
A quad core is also recommended and to be honest I don't think that you need more then quad. There are some new units with octa but I haven't read more info and don't know if they worth the trouble.
Also I would pick a Ford specific unit because it fits perfectly in the dash compared to a standard 2DIN with various adapters that are not always up to standard most of the time.
Sofia looks like a good option, I am also interested in one... I began to read about it... I need to replace my 2 year old 3066 (KYD) unit.
I am mostly seeking it's instant on feature since I got tired of waiting for 30-40 seconds for my unit to boot each time I start my car.
Also I am not sure that you should opt for a CD unit since most don't use CD's anymore.... but that's up to you.
From my experience these aftermarket silver units are a different shade (brighter) of silver compared to the silver dash Ford elements.
nouserr said:
Hi guys
I'm hoping to get some help from you with deciding head unit for my Ford S-Max. I'm doing a research about it but still a bit confused.
I have few units I'm looking at,
1. Ford specific Joying - JY-FL124N2 ( Android 5.1.1 Lollipop 2GB RAM Intel SoFIA 3GR , 4 Cores )
2. Universal Joying - JY-UL135N2 ( Android 5.1.1 Lollipop 2GB RAM Intel SoFIA 3GR , 4 Cores )
Click to expand...
Click to collapse
edit said:
In my opinion, as a general rule you should pick up an unit with 2Gb of Ram and physical buttons.
A quad core is also recommended and to be honest I don't think that you need more then quad. There are some new units with octa but I haven't read more info and don't know if they worth the trouble.
Also I would pick a Ford specific unit because it fits perfectly in the dash compared to a standard 2DIN with various adapters that are not always up to standard most of the time.
Sofia looks like a good option, I am also interested in one... I began to read about it... I need to replace my 2 year old 3066 (KYD) unit.
I am mostly seeking it's instant on feature since I got tired of waiting for 30-40 seconds for my unit to boot each time I start my car.
Also I am not sure that you should opt for a CD unit since most don't use CD's anymore.... but that's up to you.
From my experience these aftermarket silver units are a different shade (brighter) of silver compared to the silver dash Ford elements.
Click to expand...
Click to collapse
Hey
Thanks for spending time to reply.
Yes i also decided to go with a Ford specific, i know the shade might be different but it will still look better then universal unit with frames...The only thing that is annoying is those 2 not working buttons...
It would be good enough if we can programme them but probably those are just blank covers without a button.
nouserr said:
Hey
Thanks for spending time to reply.
Yes i also decided to go with a Ford specific, i know the shade might be different but it will still look better then universal unit with frames...The only thing that is annoying is those 2 not working buttons...
It would be good enough if we can programme them but probably those are just blank covers without a button.
Click to expand...
Click to collapse
Glad I could help, I have a Mondeo (oval shape headunit unit) myself and exchanged quite a lot of headunits, I had 2 x 2DIN units and 2 x Ford specific ones. With the 2 DIN I had a hard tine finding adapters that fit perfectly but never got one with the right shade of silver or the perfect shape to accommodate the dash and the 2DIN unit... So I gave up on 2DIN units based on the adapters headache and overall look.
I mentioned that thing about the silver shade because you don't have this problem if you buy it black
Some people are bothered if it's not the same shade.
Yes, those 2 dummy buttons annoys me as well but there's nothing we can do... Overall the buttons layout is not for my liking. I would have preferred the standard android buttons on one side (back, home...) and multimedia buttons on the other side (play, stop...). But they tried really hard to cut the costs this time using old parts and completely cutting out the CD/DVD unit. For me the CD/DVD is useless because with all the streaming services I haven't touched an CD in the last 3 years. The DVD player in the car is also useless for me... when I drive I need waze/gmaps/igo/here and PlayerPro/XiiaLive Pro.
The Sofia unit needs a little modding from what I have read... you definitely need to stop the killing app service, install Viper4Android because the 3 band default EQ is really poor in general... and probably many more... still reading on the problems the unit has and the workarounds.
One thing I can say for sure.. if it weren't for the XDA forum and all these great people I would never consider buying an Chinese unit because out of the box it's pretty poor software wise.
nouserr said:
I'm really into buying ford specific Joying with SoFIA, i was reading about it and plenty of people suggest to buy this one and all seems good but there is one big minus of it, there is no DVD slot (which isn't a problem) the problem is with 2 NOT working buttons 'eject cd' and 'dvd' which is very annoying and taking up the space... I've asked support if there is a chance to reuse (re-programme) those buttons for something else but got no response about that.
Click to expand...
Click to collapse
Hi all.
I've recently bought the Joying EU-JY-FL121N2 model, so it fits for a bit newer Modeo/S-max/Focus. In my model there is a dvd slot but it's blanked (not as in the pictures of the hu on the Joying website). The most important thing for you may be the fact that the 'dvd' and 'eject' buttons do work, they just don't do nothing on default. With the
Joying 2GB - Steering wheel key customization - V4 (NO KILL)
mod I am able to use them. I can't be 100% sure that there is the same situation with the other models but I suppose that in fact it is.
[email protected] said:
Hi all.
I've recently bought the Joying EU-JY-FL121N2 model, so it fits for a bit newer Modeo/S-max/Focus. In my model there is a dvd slot but it's blanked (not as in the pictures of the hu on the Joying website). The most important thing for you may be the fact that the 'dvd' and 'eject' buttons do work, they just don't do nothing on default. With the
Joying 2GB - Steering wheel key customization - V4 (NO KILL)
mod I am able to use them. I can't be 100% sure that there is the same situation with the other models but I suppose that in fact it is.
Click to expand...
Click to collapse
Can you please take a picture of your unit and show us how it looks... the pictures from the website are old renderings that had the CD slot removed in Photoshop. I would like to see a real picture if possible.
Let me get straight you managed to remap those buttons to do something else with the help of the mod "Joying 2GB - Steering wheel key customization - V4 (NO KILL)"?
Thank you !
edit said:
Can you please take a picture of your unit and show us how it looks... the pictures from the website are old renderings that had the CD slot removed in Photoshop. I would like to see a real picture if possible.
Click to expand...
Click to collapse
Here you go. The whole unit first:
drive.google.com/open?id=0B7ILN8lhPUkFLWxMcVdyNDZQUGM
And now the picture of the "dvd slot". I shot it with flash so you can see there is no hole:
drive.google.com/open?id=0B7ILN8lhPUkFYXFCNEQxbGZyckk
Let me get straight you managed to remap those buttons to do something else with the help of the mod "Joying 2GB - Steering wheel key customization - V4 (NO KILL)"?
Click to expand...
Click to collapse
That is exactly what I did. In my unit I've got the following codes:
31 - DVD button
32 - EJECT button
33 - MEDIA button
34 - RADIO button
[email protected] said:
Here you go. The whole unit first:
drive.google.com/open?id=0B7ILN8lhPUkFLWxMcVdyNDZQUGM
And now the picture of the "dvd slot". I shot it with flash so you can see there is no hole:
drive.google.com/open?id=0B7ILN8lhPUkFYXFCNEQxbGZyckk
That is exactly what I did. In my unit I've got the following codes:
31 - DVD button
32 - EJECT button
33 - MEDIA button
34 - RADIO button
Click to expand...
Click to collapse
Thank you VERY much for the feedback. The pictures are great. They differ a lot from what they posted ... Surprise! the DVD slot is still there... only that is blocked... hmm.....
I pictured that they at least get rid of the slot and the side lights (that I presume that they still lit the fake cd slot)... kinda sloppy decision.... eh... whatever....
The unit looks good... I am definately getting one.
1. Since I have an Mondeo and I will be getting the exact same unit I gotta ask if everything went fine as for some units there are problems with steering wheel buttons (vol up and down, next, prev) especially the M button in the middle (you can't configure it to do anything)? Do they work ok?
2. Did you encounter problems at start (the unit start command, power on, is sent through CAN and actually interpreted and enable by the chinese CAN decoder) ?
3. Does the instant power on feature works ok?
4. The unit hardware buttons backlight colour match the car dashboard?
5. Is the screen bright enough?
6. At night does it dimm enough or do you need to use some software to dimm it even more? (like I feed the need on my unit, if I turn down the brightness even if it goes prett down I still feel the need to make my screen even darker for those white background apps like Google Play Music)
Thank you !
edit said:
1. Since I have an Mondeo and I will be getting the exact same unit I gotta ask if everything went fine as for some units there are problems with steering wheel buttons (vol up and down, next, prev) especially the M button in the middle (you can't configure it to do anything)? Do they work ok?
Click to expand...
Click to collapse
I was able to get the steering wheel buttons work. I only use those on the left side, but all of them work: vol up/down, next/prev and the 'M' button. In my case the wheel buttons work with connecting 'KEY2' wire - sorry but I don't remember details right know - it is described in the manual from Joying (which is included with the HU). At start after cutting some wire I connected it from the wrong side with the KEY2 one, but then I've noticed a youtube clip
youtube.com/watch?v=QaJqWy9Tk24
and did the same way, but I had to stay with the canbus decoder connected (the only difference from the method shown above).
2. Did you encounter problems at start (the unit start command, power on, is sent through CAN and actually interpreted and enable by the chinese CAN decoder) ?
Click to expand...
Click to collapse
I don't quite understand what you've wrote in brackets - I haven't noticed any weird behaviour with starting the unit.
3. Does the instant power on feature works ok?
Click to expand...
Click to collapse
Yes, it does actually. I don't know much about the battery drain - I've got the unit for a week only. But I've seen somewhere in the forum statistics of the processor activity during the night and it was almost 100% deep sleep so I'm hoping it's ok.
4. The unit hardware buttons backlight colour match the car dashboard?
Click to expand...
Click to collapse
Essentially, yes. In more details: I've set up the red colour (the option of changing colour is visible only with car's lights on - not that much obvious to me) and in the daylight it looks a bit pale - you can see it on the pictures I gave. But when it's dark they look very nice to me - the same or almost the same colour as on the dashboard.
5. Is the screen bright enough?
Click to expand...
Click to collapse
We haven't had many sunny days during the last week, so I may only say - I can see what's on the screen, but I don't think I'm going to use it to watch movies - radio, music, bluetooth, maps - for now it's all I need.
6. At night does it dimm enough or do you need to use some software to dimm it even more? (like I feed the need on my unit, if I turn down the brightness even if it goes prett down I still feel the need to make my screen even darker for those white background apps like Google Play Music)
Click to expand...
Click to collapse
I can't tell anything about that to be honest, this is to check yet. I'm not very sure but I think that the 28 march update brought some more options for backlight of the screen (but it may have been there before also).
I ordered it just now, hope it goes well !
Thank you for all the feedback !
---------- Post added at 12:47 PM ---------- Previous post was at 12:09 PM ----------
[email protected];71748303
Yes said:
Did it start instantly each day or there were days when it booted slowly?
Click to expand...
Click to collapse
edit said:
Did it start instantly each day or there were days when it booted slowly?
Click to expand...
Click to collapse
I didn't notice the last question, so maybe the answer is for other people right now - I haven't got any cold boot yet.
Sent from my D5803 using XDA-Developers Legacy app
[email protected] said:
I didn't notice the last question, so maybe the answer is for other people right now - I haven't got any cold boot yet.
Sent from my D5803 using XDA-Developers Legacy app
Click to expand...
Click to collapse
That is nice to know... I am hoping that my unit will be here in the next 2-3 days... and then it's mod time... lots of work
Have you hard moded yours to add additional cooling to the unit (heatsinks or fans) or did you let it stock? Have you noticed cpu throttling ? Have you checked the CPU temp? (not sure how users checked it out, probably with an app)
Don't know if I will mod my unit, I am not ready to give up the warranty from day 1.
edit said:
Have you hard moded yours to add additional cooling to the unit (heatsinks or fans) or did you let it stock? Have you noticed cpu throttling ?
Click to expand...
Click to collapse
AFAIK people here have got some throttling during cpu stress (some benchmarks I think) - I use the unit for listening to the radio, music, phone calls and navigation, for now at least. I don't think those actions will stress the hu at all or maybe in some small amount - I hope so at least...
Have you checked the CPU temp? (not sure how users checked it out, probably with an app)
Click to expand...
Click to collapse
I haven't done this with the unit, but in my phone I've used cpuz. I think there are plenty of such kind of apps in Play store which even don't need root.
Don't know if I will mod my unit, I am not ready to give up the warranty from day 1.
Click to expand...
Click to collapse
Right now I'm not ready to do any hardware mod and surely I don't feel I need one.
[email protected] said:
AFAIK people here have got some throttling during cpu stress (some benchmarks I think) - I use the unit for listening to the radio, music, phone calls and navigation, for now at least. I don't think those actions will stress the hu at all or maybe in some small amount - I hope so at least...
I haven't done this with the unit, but in my phone I've used cpuz. I think there are plenty of such kind of apps in Play store which even don't need root.
Right now I'm not ready to do any hardware mod and surely I don't feel I need one.
Click to expand...
Click to collapse
What is your CAN bus settings? I am really struggling with my CAN bus. My S-Max headlights are blinking when parked. I would love to know what settings you are using.
Iscariot76 said:
What is your CAN bus settings? I am really struggling with my CAN bus. My S-Max headlights are blinking when parked. I would love to know what settings you are using.
Click to expand...
Click to collapse
What kind of headlights do you have? In my car there are h1/h7 bulbs and I can't see any kind of blinking.
I managed to solve my issue by cutting the wire on the alarm sensor pin in the plug between my car and HU.

Joying 10.1" touch screen not working

Hey everyone,
I had an issue with my previous unit where the screen went dark and nothing would work. Joying sent me a new base unit. I got the new unit hooked up (which isn't the same model or something because it is missing 2 video out ports) and upgraded to 6.0.1. Everything worked fine for about a day and a half and now the touch screen doesn't respond. I can use a mouse and keyboard to navigate the unit but the touch screen doesn't register any touches. I have reflashed the 6.0.1 update as well as done a factory reset. Any other ideas? I really hate to have to end up shipping it back to joying as the process takes forever and now I have to pay to ship 2 units back plus possibly the screen. It is really frustrating. Is the quality usually this bad?
If its been in the vehicle the LCD/digitizer connector might have been vibrated loose. Have you tried unhooking both sides of the cable from the board and screen, checked for damage on either of the cable ends and both connectors and reseated everything firmly?
please let us know what you guys end up doing. My digitizer went bad also.

PX3 Rockchip Headunit - Looking for help.

So I bought -what I believe- is this Android Head Unit over a month back (Apparently I can't post links yet, but if you search Amazon for "Car Stereo Touch Screen Bluetooth GPS DVD Double Din In Dash Sat Navigation Vehicle Head Unit for VW Volkswagen Jetta Golf Passat Tiguan T5 VW Skoda Seat Hands Free Call Free Map Backup Camera" the result is the item that I got. ) It worked fine once I got it installed, then about a week ago it started having issues (Screen would freeze, buttons unresponsive, and would stay like this until car had been off for some time. Still switched to backup camera on reverse.) I tried to go into settings and do a factory reset to see if that would fix the issue, but now it's stuck with a black screen and the word "Erasing". It still seems to be doing something because overnight the next time I come out the screen is on and it says, "Recovery 7.1.1 :failed to mount /cache (invalid argument)" I've tried several different button pressing methods to try and get to the recovery screen, but it just keeps coming back to the "Erasing" screen regardless of whether I use the Reset button or the Power button (held). I have a couple pictures of settings from the "Droid Info" app (because I couldn't find anything helpful in the settings themselves) that I took before I started having problems with it. So I'm looking for some help regarding getting it into recovery and/or finding out what I'm doing wrong.
Brand is confusing, roundabout on Amazon I found "Malanzs", but it looks exactly like and has the same Manufacturer # as the TMOTEC brand (DS02P051S01C0) and a lot of the pictures of the Malanzs one look like they photoshopped them from the TMOTEC pictures.
One of the things I was trying to find on my pictures but I don't have is the MCU version (apparently this is important for where I will get the most help with my post)
Any help is appreciated, thanks for your time.
I can't help get it working (it sounds defective), personally I'd return it to Amazon quick !
MrGubby said:
I can't help get it working (it sounds defective), personally I'd return it to Amazon quick !
Click to expand...
Click to collapse
Thanks for the response, I'm in communication with the seller to try and get it returned, but as it's been longer than a month, it's outside of Amazon's return period. I was just hoping to possibly find a solution here.
im not sure the region in which u live ...
but sounds like it possibly overheated ...
and something fried,
ive a px3 rockchip 7.1 hizpo (for ford fusion/f150/exploders)
had it bout idk 8 months, put in some nice sundown 12's in my trunk w/a 40k orion amp and between that and summer in full swing early, im drawling alot of heat, and the same things happenin to mine...
seems over 96 degrees the unit just shats on it self...
the heads still on but android system(ui) crashes...
imma try these few idears while i wait for my px5 upgrade to get here from ebay...
other then this fabricating trick,
im outta suggestions... ive tried everything to get it too
function correctly, even sit in a ice box ova ac just to keep it cool...
anyways ...
these were for px5 but hw as i understand is same under the hood...
:good:
https://youtu.be/k4HYcKsszsg
https://youtu.be/C-s2FN3VeAc

Joying Sofia FYT6021 dead - need help

Hi all.
I came across a dead Joying Sofia 1 Din 10.1 device (with SOM FYT6021) recently and would like to ask for support to maybe get it back to live. Do not know exact type of device as model ID is left empty on the device label. Did some research on the web and in the forum already, but without success ...
Device is totally dead. No output on the screen, no backlight on the buttons, nothing. Already tried to reset via button - but nothing happened. Tried to measure power output on USB pinout - but there is nothing.
Anything else I can do ? Any tips how to proceed or what else to measure?
Thx & regards,
Oli
Joying Sofia models are by now 2 or more years old. If we take the Chinese build quality into account, it can very well just be dead: end of life.
but one thing to always try is the fuse in the back side of the radio. Is that one still OK?
Direct hit :good: Was simply missing :crying: Was not aware due to missing model type & documentation. Along with a white screen issue, some touch issues and screen buttons not working at all, I was finally able to get it back to live by reseating cable and recalibration of touch panel.
Now I have a light white border around the whole screen which seems to get mostly away the longer the device is running. Any ideas ?
Besides that - nice device. Need to play around a bit with it and maybe install a custom rom ...
Are there replacement digitizer panel's available on the market ? I have a crack in the upper left corner which is not yet impacting the usability, but if there is a replacement available I might replace it … In addition would be nice to know if upgrade SOM (FYT6026) is somewhere available fore upgrade ? I only found FYT6021 on aliexpress …
audischrauber said:
...screen buttons not working at all...
Now I have a light white border around the whole screen which seems to get mostly away the longer the device is running. Any ideas ?
Are there replacement digitizer panel's available on the market ? I have a crack in the upper left corner which is not yet impacting the usability, but if there is a replacement available I might replace it … In addition would be nice to know if upgrade SOM (FYT6026) is somewhere available fore upgrade ? I only found FYT6021 on aliexpress …
Click to expand...
Click to collapse
W.r.t. screen buttons: Somewhere in the Settings menu or Car Settings menu (can't remember anymore for the Sofia) there is a "MCU Key Panel" On/Off setting. This determines whether the on screen or hardware buttons are active.
Just contact Joying. They do have screens and motherboards. I do not know what they cost byt the way.
After having some chat's with Joying and doing a lot of research on the web I am still not any step forward
Candy from Joying is not able to provide me any spare SoM … nor a spare digitizer/glass panel for a reasonable price.
Any other ideas where to get a FYT 6026 SoM ?
What is the manufacturer of those boards ? FYT / SYU / carsql ? Can't find any web presence …
Furthermore I found some hints that there are Winca/RoadNav S200 units based on FYT as well ? But no details …
Any other ideas ?

Help. Weird Display Fault.

Hi guys,
Complete and utter noob when it comes to most of these things but XDA have helped me out many times so I'm hoping somebody can at least guide me in the right direction here.
I have an android aftermarket unit in my BMW X5 e70 (came with the car so details are vague) that has never worked.
I can see the android screen just about (clearer in some light than in others) and vaguely make out the BMW idrive behind the android screen, as if they're overlaying one another.
I've attached a video to try and demonstrate what's happening.
https://imgur.com/a/OV4bFRd
Basically, is this unit screwed or is there anything I can try and do to save it, reflash any firmware the MCU? Reflow a couple of chips maybe? (I assume this is not caused simply by something being loose but I am about to check all connections) I'm in a but if a rush because if it can't be saved I need to order a replacement ASAP to get it fitted before the car is due in the garage for some warranty work (this is not covered unfortunately)
Many thanks in advance!
Try calibration of screen, search the net for how to calibrate for that unit. Usually it is activated by pressing each finger on every corner of touch screen till see calibration windows and guidance for completion.

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