I have the Nexus 7 32Gb (2012 version) I bought it from John Lewis as they offer a 2 year warranty. I went to unlock the screen this morning and I noticed the lockscreen jumping around, upon further inspection and managing to unlock the screen it does the same on the home screen.
I am shocked to discover there is a crack in the glass of the top layer of glass but not the LCD at all. I am told that this is called the digitizer? I was wondering, as the device has not been dropped or gone from cold to hot conditions or vice versa, and I have not mistreated the device, what should I do next?
I am worried that 1) if I take it to store they will say that I dropped it and its my fault even though this is not the case and 2) if they cant repair or replace it, it would be not cost effective repairing it.
Any advice would be helpful, I am not without a tablet at the moment as I also have the iPad mini but I love the N7 and all its jelly bean goodness.
1) Won't know until you ask.
2) Unless you DIY (about $60 worth of parts on eBay) probably not.
The price reductions on the 'old' one make it cheaper to replace than pay someone to repair it for you.
You might check for a local shop and get an estimate, but....
That's why I'm an advocate of the Drop & Spill warranty/insurance.
For the $50-$60 it costs for 2 years of coverage, all it takes is one mishap for it to pay for itself.
danvee said:
1) Won't know until you ask.
2) Unless you DIY (about $60 worth of parts on eBay) probably not.
The price reductions on the 'old' one make it cheaper to replace than pay someone to repair it for you.
You might check for a local shop and get an estimate, but....
That's why I'm an advocate of the Drop & Spill warranty/insurance.
For the $50-$60 it costs for 2 years of coverage, all it takes is one mishap for it to pay for itself.
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Click to collapse
Thanks for the advice, I guess I should have purchased accidental damage cover then I would not have this worry, still I am sure it is a manufacturing defect or a defect in the glass itself as it has not ever been dropped or used is a way against the guide etc.
I am going back to the store tomorrow with the sales recipt and see what then say. It is mint condition and if they can repair it then great. Browsing their stock on their website they seem not to have anymore of the 2012 edition so if its a replacement they only have the 2013 32gb or the 2012 wifi + 3g version. so who knows.
Will update with news for information to interested partys.
EDIT: I also restored it to factory as someone suggested somewhere as its a warrenty claim and I should protect my infos is this type of wipe safe or is there a better way to ensure my play store details / google wallet is secure?
danvee said:
1) Won't know until you ask.
2) Unless you DIY (about $60 worth of parts on eBay) probably not.
The price reductions on the 'old' one make it cheaper to replace than pay someone to repair it for you.
You might check for a local shop and get an estimate, but....
That's why I'm an advocate of the Drop & Spill warranty/insurance.
For the $50-$60 it costs for 2 years of coverage, all it takes is one mishap for it to pay for itself.
Click to expand...
Click to collapse
Well, I went to see them, after about 2 hours of this is what we want to do, what they actually did was replace it with the Nexus 7 (2013) 16Gb. So now I will be living here: http://forum.xda-developers.com/forumdisplay.php?f=2407
They were selling the 32Gb for £40 more but wanted to charge me the extra if I wanted to get the 32Gb version replacement and told me it was an upgrade seeing as they don't make the old version anymore.
Half the storage for the new model vs. 28 day warranty repair??? both costing them the same (verbatim from service guy) I felt as did the service guy I should take the 16Gb and be happy.
So, now the wait for KitKat on for me, new device and new screen protector and case to buy, shame old one does not fit but meh.
Thanks for your time grouper guys see ya around I hopes
dNik
Hi
My Note 3 LTE (N900W8) has been having issues with NFC tags and in general I've been having less charge than when I first got it almost two years ago.
I scanned the barcode/mini QR code on the battery and the model number is GH43-03974A or B800BU (Stock battery that came with phone)
I was thinking of just buying a battery online but can't find really any official sources. I checked Amazon and the third-party sources have counterfeit horror stories attached and the offcial amazon.ca shop is out of stock.
Thanks.
There are a lot, and I mean tones of fake Samsung batteries available online. They look exactly like the genuine battery so if your buying from an independent seller you have no way of knowing what you're getting until it's in your hands. TO make matters worse is the fact that the knock off batteries are some of the worst batteries available. The people that make these do not have to worry about maintaining a reputation for quality because they are simply riding one Samsung's existing rep. Why should they bother selling you a battery other than the cheapest thing they can get their hands on. In fact that's what they do.
My suggestion don't buy Samsung batteries unless you plan to buy from a licensed dealer. This way is the only way you can be assured of what you are getting. The problem is Samsung charges crazy money for OEM parts. I recommend buying one of the good quality 3rd party batteries. I suggest Anker myself. THey make really good batteries, they stand behind them, they are not crazy expensive, and as far as I know nobody counterfeits them. Anker cares about their reputation so they want you to have a good battery with their name on it. There are other third-party manufacturers of quality batteries also and most are avialable with NFC. I understnad you can also get cases with NFC built in but I have not seen them myself. Look around do some research and report back what you find to help other.
Take care my friend.
I am going to mod my phone, I have ordered LCD from witrigs already during the same time I did order from vopmart the back cover including fingerprint scanner from here https://www.vopmart.com/pa1014017.html but then I got email saying they have rufunded cause it was not in stock it was in stock when I did order now..
So can some one tell me where I can order this with similar price ? and most importantly of all with free shipping since otherwise the shipping price will be more expensive then the product itself most likely.
I know unionrepair.com have it for 18 dollars that is fine but then the shipping is 20.. that is too expensive.. that will be 38 with shipping.. it is a lot more then I was willing to spend..
I hope I can find it to a better price otherwise this project will be a lot more expensive then I was willing to pay .. I also must pay for the company who will change the components too here in m town
the reason I wanted to change color is my LCD screen is damaged.. so I thought I would add just little bit extra to get mocha brown which I did want from the beginning.
if I cant find the back cover for a good price it was a reall bad idea probably.. it is not worth spending much money on this old device so I must keep the costs down..
I could just had changed the lcd from witrigs..
Basically, the title is my question. I cracked my screen And I'm taking it to a shop to get fixed I just want to make sure they give me authentic screen instead of a knock off. Is there any way to get specs and numbers from the screen so I can compare them? Thanks
dmullins80 said:
Basically, the title is my question. I cracked my screen And I'm taking it to a shop to get fixed I just want to make sure they give me authentic screen instead of a knock off. Is there any way to get specs and numbers from the screen so I can compare them? Thanks
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One way is to take it to Best Buy's Geek squad. They are a Samsung factory authorized repair center and your warranty will remain intact. If you take it to a 3rd party repair center, your warranty will be void.
cam30era said:
One way is to take it to Best Buy's Geek squad. They are a Samsung factory authorized repair center and your warranty will remain intact. If you take it to a 3rd party repair center, your warranty will be void.
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All Best Buy Geek Squad are Samsung authorized repair centers? Not a 100% sure, but I think the one in my town isn't An authorized repair center.
Based on my experience, the after market ones don't usually have the oleophobic coatings, or at least not as good in quality.
dmullins80 said:
All Best Buy Geek Squad are Samsung authorized repair centers? Not a 100% sure, but I think the one in my town isn't An authorized repair center.
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Not every Best Buy has techs that are trained and factory certified. But it's worth trying to find one in order to keep your warranty intact.
ikeny said:
Based on my experience, the after market ones don't usually have the oleophobic coatings, or at least not as good in quality.
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Thanks for the tip. So, I guess there's not an app that list hardware numbers?
cam30era said:
Not every Best Buy has techs that are trained and factory certified. But it's worth trying to find one in order to keep your warranty intact.
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I'm not 100% sure how it works for phones as I only work on laptops but usually if there's not a repair agent in store they'll send it out to one of our main repair centers. Again I can only speak from experience of working on laptops but if you don't have adh coverage through best buy the repair cost is usually not worth it (we junk out probably half of the tablets that come in with cracked screens).
Source: I work at Geek Squad City, our largest repair center.
I never thought they could produce fake s8 screens. I thought it was samsung patent to do that.
Honestly, I don't think any 3rd party has the manufacturing power to make a fake S8 screen. In the worst case it will be manufactured by samsung, but either assembled by a 3rd party or distributed thru an unofficial channel. Maybe this affects the oleophobic coating as mentioned, or the digitizer, but I really doubt it, I haven't seen knock offs for this model.
Once the display is in place, I don't think you can do much about it. So the only thing you can do is to make sure that either the repair service is genuine and trustworthy, or you can buy a Samsung screen yourself and take it to your local repair shop (preferably one that does an open service - in front of the customers).
The reason why I question the Quality of the screens is because I've been to several different phone repair shops and they all give me different prices of the screens. For example one place told me they get there screens for 180 and will put it in for 229 (cheapest I've found) while another place told me 299 for a screen and they'll replace it for 380( most expensive I've found). So, im wokndering how the other guy was getting it for 180.
Also, I want my Digitizer and LCD screen back and the most expensive guy was acting like he didn't want to give it back and also he was going to charge me more if he gave it back.
I was going to try and repair just the screen and keep it as a spare.
dmullins80 said:
The reason why I question the Quality of the screens is because I've been to several different phone repair shops and they all give me different prices of the screens. For example one place told me they get there screens for 180 and will put it in for 229 (cheapest I've found) while another place told me 299 for a screen and they'll replace it for 380( most expensive I've found). So, im wokndering how the other guy was getting it for 180.
Also, I want my Digitizer and LCD screen back and the most expensive guy was acting like he didn't want to give it back and also he was going to charge me more if he gave it back.
I was going to try and repair just the screen and keep it as a spare.
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FWIW: I paid $249 at Best Buy, including labor. OEM screen, Samsung factory certified repair facility, warranty intact.....
You can get either OEM screens directly from samsung certified vendors, or generics. They aren't knock offs, they're considered "after market". The vendor who quoted you a lower price likely has a deal set with another vendor to buy in bulk, thus lowering the price of each individual screen.
Jsudds said:
You can get either OEM screens directly from samsung certified vendors, or generics. They aren't knock offs, they're considered "after market". The vendor who quoted you a lower price likely has a deal set with another vendor to buy in bulk, thus lowering the price of each individual screen.
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I have bought screens for other devices that claim oem but they most def where not. Broke again splintered not like authentic gorilla glass. But like a cheap sheet of glass. When i brought it to the companies attention they removed. Our screens are oem replacements from the website. I had it in screenshots. It was a horrible ordeal because there substandard products they claimed quality broke on their own. No drops no nothing. I've repaired my share of phones. So i only try to buy oem direct
OEM. most after markets have nothing but a certified sticker on them. True, the quality might be less, but you'd also get the same from a bad batch of OEM that failed QC due to a new member on their production team. It happens at every factory, in every field not limited to tech. I use both aftermarket and OEM every day, multiple times per day. Truth be told so far, the only issues I've had were from Apple's OEM on the iPhone 6 and and some samsungs without frames.
Also, my comment still applies with basic economic reasoning. Buy more, pay less, gain repeat customers.
Jsudds said:
OEM. most after markets have nothing but a certified sticker on them. True, the quality might be less, but you'd also get the same from a bad batch of OEM that failed QC due to a new member on their production team. It happens at every factory, in every field not limited to tech. I use both aftermarket and OEM every day, multiple times per day. Truth be told so far, the only issues I've had were from Apple's OEM on the iPhone 6 and and some samsungs without frames.
Also, my comment still applies with basic economic reasoning. Buy more, pay less, gain repeat customers.
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How can one know an original OEM screen from a copy version? I broke my Samsung S8 screen and want it fixed, however i'm scared of replacing it with a copy version as against the original version. How can i tell which is which? Pls note i don't live in the USA
Yes, I know.. another battery thread. This is, however, for european users.
Does anyone knows where to buy decent replacement FX30 battery in europe (or china). Tried those fake ones off ebay but capacity below 2k mAh and they die after 2 months of use - waste of time and money. No one from US will ship batteries to europe due to federal law regulations.
Motorola/Lenovo are not helping either. Was willing to pay them to replace the battery in authorised service but no one in Lenovo/Moto knew the cost. They asked to send device in for a week for their, so called, 'engineers' to investigate and then they would give the quote. Really? ..just to find out that the price is.. say £100 or more. No, thank you.
Well, I'm still on the hunt for half decent replacement that won't crap on me within 2 months. (Or even burn my house in the process). Anyone had good experience with non-original FX30 batteries long term? Original battery would be preferred option though.
Thanks
I got luckly and was able to buy this on eBay. Maybe they can ship this to you.
https://www.ebay.com/itm/New-Old-St...e=STRK:MEBIDX:IT&_trksid=p2057872.m2749.l2649
ms.journie said:
I got luckly and was able to buy this on eBay. Maybe they can ship this to you.
https://www.ebay.com/itm/New-Old-St...e=STRK:MEBIDX:IT&_trksid=p2057872.m2749.l2649
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Thanks for suggestion ms.journie. Tried them before to no avail. Won't post to UK