Database Users

dust

Is there any way to remove the dust from the screen? I can't exchange mine because I'm rooted and the bl is unlocked so.... ya.

Take a look here...think there are some tips: http://forum.xda-developers.com/showthread.php?t=613115

well I already peaked at this thread and didn't really find a remedy for dust already being there so...idk if taking the phone apart is my only alternative. do you think compressed air will make a difference?

zachthemaster said:
Is there any way to remove the dust from the screen? I can't exchange mine because I'm rooted and the bl is unlocked so.... ya.
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i got mine replaced and the bootloader was unlocked. dust is a manufacturing defect, not something an unlocked bootloader can cause. you should check out the thread that has already been made for this issue.

No fix for dust under the screen, aside from disassembling the phone, cleaning it out, and reassembling it. Some people have had luck getting HTC to replace the handset under warranty even with an unlocked bootloader... can't hurt to call them and try.

oh wow I never realized that. I'll give them a call tomorrow. if this works I'll lose my engraving right? I really don't wanna lose that because I like it so much

But really, do think it's really worth it for me (or anybody) to go with a replacement even if it's not even that much dust. I don't know the specific device has really grown on me and i don't know if a couple specs of dust are worth replacement. Also i could also be receiving a unit with a defective screen, dead pixel, bad camera sensor, ghost like screen, a purple hue screen, you name it idk

Well I got mine replace just this week. It took them only like a day to ship it to me, and all I had to do was ship mine back. Everything went smooth. My phone's bootloader was unlocked, and I bricked it by pulling the battery while it was updating the radio. I was $-530 in my bank acct for about 3 days lol, glad that's over with.

Jackasaur said:
Well I got mine replace just this week. It took them only like a day to ship it to me, and all I had to do was ship mine back. Everything went smooth. My phone's bootloader was unlocked, and I bricked it by pulling the battery while it was updating the radio. I was $-530 in my bank acct for about 3 days lol, glad that's over with.
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they charge you for the replacement? That's bogus.

zachthemaster said:
they charge you for the replacement? That's bogus.
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They put a hold of $530 on my account, just incase I decided to keep my broken one, but as soon as they got it back they took off the charge.

zachthemaster said:
oh wow I never realized that. I'll give them a call tomorrow. if this works I'll lose my engraving right? I really don't wanna lose that because I like it so much
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They are open till 1am EST. Call them tonight man... you're more likely to get someone who's cool around this time in the evening.

Jackasaur said:
They put a hold of $530 on my account, just incase I decided to keep my broken one, but as soon as they got it back they took off the charge.
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ahh thats kind of a bummer... but i guess its worth it.
uansari1 said:
They are open till 1am EST. Call them tonight man... you're more likely to get someone who's cool around this time in the evening.
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alright. i will give them a call... i guess i have nothing to lose right? besides my engraving? i will lose that right??
and their service number is 425-679-5318 correct?

zachthemaster said:
ahh thats kind of a bummer... But i guess its worth it.
Alright. I will give them a call... I guess i have nothing to lose right? Besides my engraving? i will lose that right??
And their service number is 425-679-5318 correct?
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1-888-216-4736

uansari1 said:
1-888-216-4736
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thank you.
and just for clarification... i WILL lose the engraving right?

zachthemaster said:
thank you.
and just for clarification... i WILL lose the engraving right?
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Yes you will.

Jackasaur said:
Yes you will.
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thanks... i just called and everything should be smooth going from here on out

Really upset. Illegal software and your warranty.

Well, I sent in my HD2 after having it for about a month because the touchscreen no longer worked. However they want $317.43 to replace the main board as I installed 'illegal' software on it (i.e., another ROM). They state because I did that, it is out of warranty and they wont cover the screen, even though they are unrelated.
Any thoughts on how to re-coup some money here? I've already paid $700 or so for the damn phone.
Anyone want an HD2 in this condition for a couple of hundred? It has nary a scratch on it. I freaking carried it in tissue paper for the month.
Any suggests? Please?

get it returned to you, flash stock rom from sd to remove hspl, (no need for touchscreen to do that) return it under warranty. Total loss? one set of shipping.

samsamuel said:
get it returned to you, flash stock rom from sd to remove hspl, (no need for touchscreen to do that) return it under warranty. Total loss? one set of shipping.
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The problem with that is that the phone has the software lock on it. I could not unlock it to do that.
Oh, and they charge you a triage fee of $38.oo to look at it.

lythe123 said:
The problem with that is that the phone has the software lock on it. I could not unlock it to do that.
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you dont need to boot the phone. put an sd card in it with the leoimg.nbh stock rom file on it, turn on phone holding voldown till it gets to bootloader, phone should see the nbh image and flash the rom, and remove the hspl at the same time.

Ask them to send the phone back, unlock it, flash back to stock ROM with stock SPL and hard reset and send it again. Job done

not relly
well there is a little hole in the back of the device pretty close to the soft reset button...anyways that button says WARRANTY and if its void they will press that little "button" in and your warranty will be void.

That's a good point - anyone had their HD2 come back as void?

marcus.wiberg said:
well there is a little hole in the back of the device pretty close to the soft reset button...anyways that button says WARRANTY and if its void they will press that little "button" in and your warranty will be void.
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Damn, so if it comes back like that, this is a total loss, huh? Can i sell it for parts?

still worth getting it returned without paying for it fixing, i would think, because that sticker is a screw cover, theres gotta be a chance they simply plugged it into a , erm, master computer, which showed hspl and rejected it before anyone even took the battery cover up.
plus of course its only the screen thats dodgy, can get that fixed far cheaper than HTC want to charge.

marcus.wiberg said:
well there is a little hole in the back of the device pretty close to the soft reset button...anyways that button says WARRANTY and if its void they will press that little "button" in and your warranty will be void.
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Can u post a pic about that button please?

Is there a sticker on the right hand side that also says void? Its parallel with the SIM card, just below the battery if its the same as mine?

marcus.wiberg said:
well there is a little hole in the back of the device pretty close to the soft reset button...anyways that button says WARRANTY and if its void they will press that little "button" in and your warranty will be void.
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can you confirm that that button is suppoosed to say void i've had 2 hd2's and both say void

can you confirm that that button is suppoosed to say void i've had 2 hd2's and both say void
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mine says void.
@corny2007 yes thats the one

Just to clarify, the voided sticker covers screws so if opened, the device warranty is voided.

corny2007 said:
Just to clarify, the voided sticker covers screws so if opened, the device warranty is voided.
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correct, but the assumtion made by an earlier poster is that the tech would see that hspl was installed, and break the void sticker to mark the device as out of warranty. (Can't see it myself, but you never know, cunning devils!)

samsamuel said:
correct, but the assumtion made by an earlier poster is that the tech would see that hspl was installed, and break the void sticker to mark the device as out of warranty. (Can't see it myself, but you never know, cunning devils!)
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AFAIK
I thought that the supplier has the responsibility to show that you have damaged a device by opening it anyway.
IOW damage or removal of those stickers don't necessarily mean that your rights to a repair have been lost.
For them to deliberately damage the stickers to "void your warranty sir" sounds like bordering on fraudulent. I sincerely hope a company like HTC wouldn't do something like that.
I would reply with: "The phone crashed on me in total darkness and I was fumbling around with a biro attempting to poke the stupidly small and impossibly placed reset button, I must have stuck it in your sticker by mistake."
EDIT: Final killer comment would be: "Unless of course one of your service guys did it out of pure spite to void my warranty?" :O

cozzykim said:
AFAIK
I would reply with: "The phone crashed on me in total darkness and I was fumbling around with a biro attempting to poke the stupidly small and impossibly placed reset button, I must have stuck it in your sticker by mistake."
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Loved it! xD

i sent my hd2 phone off for repair yesterday!
i have had that Void sign on my HD2 for quite some time now
I have uninstalled hspl etc and re-installed my stock t-mob
is my warranty voided because of that sticker?

cgrec92 said:
i sent my hd2 phone off for repair yesterday!
i have had that Void sign on my HD2 for quite some time now
I have uninstalled hspl etc and re-installed my stock t-mob
is my warranty voided because of that sticker?
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The void sticker is normal. It's if it's broken (by inserting a screwdriver in the screw) that things will go bad.

Why do they put it in such a tempting form? Why cant they have like a tab that snaps once the phone is open(Sticker that is connected to both the case and the main board)? Thats a much simpler and less scary and tempting.

Opening up my HD2..?

Is it possible to do it without voiding my warranty?
I think there is stuff stuck down the side of the phone, and its as if the case isnt on properly.. I need to open it.

You could always send it back saying it was like that when you got it.
They'll do it for you and make it all shiny for you too

I'm pretty sure that there is a sticker on top of a screw. If you remove or alter it your warranty will be voided...Be verwy careful..

Damitu said:
I'm pretty sure that there is a sticker on top of a screw. If you remove or alter it your warranty will be voided...Be verwy careful..
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yes, there is

Yeah looked into that. Was wondering if it is possible to take off the sticker and then place it back on?
It's not worth claiming my insurance on I don't think..

replace lcd/digitizer

My screen is cracked to all hell. Is there a youtube video showing a strip down of the epic? Is there a guide on how to replace it? I have the lcd and ditizer,so I'm all set except for the actual replacement. LOL
Tia

would you mind sharing the source for the screen/digitizer for those that haven't broken their screens yet ?
Just curious.
I do not know how to tear it down yet though.
Thanks for sharing.

I got it from an interstate wireless on 7 mile for like 60$ lol
Anyone?

igotsthemagicinme said:
I got it from an interstate wireless on 7 mile for like 60$ lol
Anyone?
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You sure you got the right screen? Epic uses SAMOLED, not LCD... also, the digitizer and the LEDs are part of the same construct (one of the reasons it's "super"), so you'd effectively be really just changing the display with integrated digitizer. The glass itself is glued to the plastic case. You'd need to find a way to pull it up, from what I can tell. (I have not ever taken one apart, but it is almost certain that it is a glued screen, which explains why some people are having peeling issues (my Evo had this.))

There is not much for the Epic but some info for the original Galaxy S
http://forum.xda-developers.com/showthread.php?t=745262
Dissemble of Galaxy S:
http://www.careace.net/2010/06/09/disassembly-of-the-samsung-galaxy-s/
and there are some tear-down pics of the Epic
Thats prob all info there is :/

APOLAUF said:
You sure you got the right screen? Epic uses SAMOLED, not LCD... also, the digitizer and the LEDs are part of the same construct (one of the reasons it's "super"), so you'd effectively be really just changing the display with integrated digitizer. The glass itself is glued to the plastic case. You'd need to find a way to pull it up, from what I can tell. (I have not ever taken one apart, but it is almost certain that it is a glued screen, which explains why some people are having peeling issues (my Evo had this.))
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yea i was just saying "lcd" i got the right one i know
taking a look at the links below

ok well by the looks of it, its pretty much the same thing. i talked to a tech at a repair center, and he said he MIGHT be able to do it. if not, i think i probably have about 70% chance of getting it right. the video showed a break down right down to the digitizer, and it looks almost EXACTLY like that i have, so in theory, i should just have to go as far as gettting the back off, and putting the back BACK on the NEW digitizer/amoleisupmyassed, right?
also, just for clarification, i know i have the right one bcuz i can see the button whole thingies and its the same as what the epic has (menu, home, back, search)
thanks for the useful links& help guys

Ahh sprint hooked me up put the screen on for me...mmm...such a beautiful display...

igotsthemagicinme said:
Ahh sprint hooked me up put the screen on for me...mmm...such a beautiful display...
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Did they charge anything?

lehaman310 said:
Did they charge anything?
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Nooooope

Any update on manuals/instructions for this? My own is out of warranty and not even running on Sprint.

Chabsin said:
Any update on manuals/instructions for this? My own is out of warranty and not even running on Sprint.
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How is it out of warranty when it hasn't even been out for a year? or did you mod it or something?

igotsthemagicinme said:
Ahh sprint hooked me up put the screen on for me...mmm...such a beautiful display...
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just curious...so sprint installed the screen you purchased or they installed one of their own? I had to do this on an htc phone a while back and it was much easier than I imagined.
Sent from my SPH-D700 using Tapatalk

I purchased a bad esn phone off ebay. I run it on a different network. You think a Sprint store would do something for me?!

Demianwulf said:
I had to do this on an htc phone a while back and it was much easier than I imagined.
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I've watched a video for another galaxy phone ... the reason I'm nervous about this one is because on the Epic the screen is on a separate part of the assembly because of the keyboard.
Also: The video shows how to take it apart .. but not how to put it together again. Do I need to glue it together again? What type of glue?

Chabsin said:
I've watched a video for another galaxy phone ... the reason I'm nervous about this one is because on the Epic the screen is on a separate part of the assembly because of the keyboard.
Also: The video shows how to take it apart .. but not how to put it together again. Do I need to glue it together again? What type of glue?
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If your seriously considering using glue...crazy glue is the way to go >.> (pun intended)
I still don't understand, why are you out of warranty? samsung offers a 1 year warranty...

does one not have to deal with sprint?
Does changing the software so that it runs on a different network not void the warranty?
Sent from my SPH-D700 using XDA App

Chabsin said:
does one not have to deal with sprint?
Does changing the software so that it runs on a different network not void the warranty?
Sent from my SPH-D700 using XDA App
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Click to collapse
No even though Sprint has it in their system as marked "bad esn" samsung will not have to do with this. Although I don't think Samsungs warranty covers accidents, such as dropping your phone and cracking the screen.
Hope you get it figured out!
Sincerely,
D3luSi0n4L

Chabsin said:
does one not have to deal with sprint?
Does changing the software so that it runs on a different network not void the warranty?
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Well Samsung has their own warranty thing...but I would confirm by contacting Samsung..don't tell them you swapped networks or anything of course..otherwise I don't think they would bother to check...
You can always flash it back too..unless phone doesnt work completely?

I got the whole screen + keyboard for under $60 on ebay. It turned out to be as simple as unscrewing and unsnapping the cover, disconnecting three connectors, removing the electronics and putting them in to the new frame. If I'd have to do it again it wouldn't take more than 15 minutes.
Sent from my SPH-D700 using XDA App

Noob question: Sticker on the back

Noob question, but maybe important: did you strip off your sticker on the back with Serial Number and IMEI information?

Winudert said:
Noob question, but maybe important: did you strip off your sticker on the back with Serial Number and IMEI information?
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I did. The strip was so faded you couldn't even see it anyway. All that info is on the phone anyway so I just took it off.

It for the service dudes
Sent from my LG-D802 using Tapatalk

Winudert said:
Noob question, but maybe important: did you strip off your sticker on the back with Serial Number and IMEI information?
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Yeah but keep it somewhere you know you can find it in case you need it.

vPro97 said:
Yeah but keep it somewhere you know you can find it in case you need it.
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I don't think I'll ever need it to be serviced, but if something does happen and I need to get it repaired will they do it without that sticker? I mean all that info is stored on the phone in settings.

typow102 said:
I don't think I'll ever need it to be serviced, but if something does happen and I need to get it repaired will they do it without that sticker? I mean all that info is stored on the phone in settings.
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Indeed. If sticker is important, I would seen one on my Lumia 720 (another one smartphone with non-removable battery I have, or Xperia Go). Lumia 720 didn't had one. So my question is: why LG had put it here?

It's not as much for warranty as it is for downloading your stock rom if something messes up.
Sent from my LG-D802 using xda app-developers app