Database Users

Touch screen not working

Hey guys, I have been so much frustrated about my htc topaz....till now it is working perfectly. Since yesterday all of a sudden touch screen stops working...with ballooning effect on screen ...previously ballooning effect was noticed before 3-4 days,but i did not pay attention on it as touch screen working at that time..
What may be the probable cause is it digitizer or lcd screen gone?
I have uploaded the pictures also..

That's the Chinese Diamond2?
If so I have the same problem with a Chinese phone... There is a part of the screen that's not working fine (like a balloon on the left side of the screen). I have to press really hard and press more to the side than it should be
I've already considered in opening the phone to try to solve the problem.
Does anyone already opened his phone with success? Any pictures available to help the task?
indresh88, sorry to use your topic but I think we both need the same...

I had the same problem, is very usual in this phone. the tecnical changed the screen.

luisitron said:
I had the same problem, is very usual in this phone. the tecnical changed the screen.
Click to expand...
Click to collapse
The problem is that my phone came from China... So I would have to send it there, and that's not an option...

rvrosa said:
That's the Chinese Diamond2?
If so I have the same problem with a Chinese phone... There is a part of the screen that's not working fine (like a balloon on the left side of the screen). I have to press really hard and press more to the side than it should be
I've already considered in opening the phone to try to solve the problem.
Does anyone already opened his phone with success? Any pictures available to help the task?
indresh88, sorry to use your topic but I think we both need the same...
Click to expand...
Click to collapse
no definately not...it's factory unlocked asian version...also it is t5353 and official stock rom.
by the way how can we differentiate between chinese and factory unlock phone?
have you solve your problem?

Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers

badari said:
Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers
Click to expand...
Click to collapse
Please explain that better? I only have to stick some scotch tape on the screen and peel it off?? I have a screen protector, so it's better to take it?
Thanks

indresh88 said:
no definately not...it's factory unlocked asian version...also it is t5353 and official stock rom.
by the way how can we differentiate between chinese and factory unlock phone?
have you solve your problem?
Click to expand...
Click to collapse
I have the T5388i dual sim.
I'm no expert on those phones, but I think an easy way to know if the phone is HTC or Chinese version is the front camera side (on HTC is on the right and on the replica is on the left)
Other simple way is if it's dual sim than it's not from HTC.
If I'm telling some mistakes please someone correct me.
Concerning the problem... it's not solved

rvrosa said:
I have the T5388i dual sim.
I'm no expert on those phones, but I think an easy way to know if the phone is HTC or Chinese version is the front camera side (on HTC is on the right and on the replica is on the left)
Other simple way is if it's dual sim than it's not from HTC.
If I'm telling some mistakes please someone correct me.
Concerning the problem... it's not solved
Click to expand...
Click to collapse
Well according to my research...If you have standard htc phone, you have device name t5353,no dual sim,htc written on left side and front camera on right side....

badari said:
Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers
Click to expand...
Click to collapse
it helped me quite good and temporery, but how to fix it permanently...?

replace the touch screen digitizer.
eBay have many of them...
I have replaced my cracked one last month.

Two fixes for the scotch tape issue
1. Always take along some scotch tape or
2. Replace the digitizer. This can be done faily easily, see some other posts.
Cheers

I've looked at ebay for the digitizer and I've found many... the question is if they work on my phone?
I have a DUAL SIM T5388i, can anyone point me the right digitizer?
I've tried the tape but didn't worked I don't know if I'm doing it right because I've noticed no diference.

Help me!
I also have this problem, It just stopped working. I was calling, 10 minutes later when i took my phone and tried to unlock it, it did nothing, when i connect my phone in windows 7 with mobile center, I installed SOTI pocket controller, to check if it was my screen, and it was because via pocketcontroller it worked good, but how do i have to replace the screen thing, and how does it work with the tape,,
Thanks

i also had the same problem. if im not mistaken it might be due to humidity ...
i might be wrong
is there any way to fix this without replacing digitizer.
by the way i have a TD2 t5353 htc original .

Workign Solution Till Now
Hello Friends,
I have TD2 mobile and today I had same issue. I was thinking it was because of the weather or some.
I remember it did happend several time before, but when I restart the device several time it does work. So I was ignoring.... But today it did not work.. looks like going toward end... So I did soft and hard reset without and that did not helped me.
So I switched off the mobile, "heated" the touch screen gently with my hand for 1 min and started the mobile again and it worked for me .
Not sure if this is a solution, but will work.
May be I will contact Service Center here in Hyderbad and see what is wrong here?
Hope this will help you all...
Thanks.

Well, I've solved the problem... changed the digitizer...

rvrosa said:
Well, I've solved the problem... changed the digitizer...
Click to expand...
Click to collapse
How much that costs you?

prabhat said:
How much that costs you?
Click to expand...
Click to collapse
Take a look at solonomi. That's the place I've bought it.

digitizer for t5388i
Hi, I want to buy digitizer for t5388i, but I didn't find it. I searched at solonomi, ebay, alibaba... Have you any ideas where to buy? Digitizer for t5388i is not same with other t5388 models. Here is picture:
imageshack.us/photo/my-images/263/digitizer2.jpg/
(sorry for incomplete link, but I don't have permision to add images or links)
Many thanks.

HTC HD2 Touchscreen doesn't work!

Hello out there.
Something bad happened today.
My HTC HD2 touchscreen suddenly doesn't react anymore to touches.
Windows Phone 7 was flashed at that moment.
10 min. ago, I flashed an Android ROM, and the screen worked again for 1-2 minutes, before it started to ignore touches again.
I've had it for 2 years now so warranty is over.
What is wrong? A loose connection? Software error?
It's the best phone I've ever had, so please help! :-(

Try to push power button hard.I think digitizer is moved or dead...

Vagabond83 said:
Try to push power button hard.I think digitizer is moved or dead...
Click to expand...
Click to collapse
Okay, I tried to push the power button hard, and the screen now reacts to touches again. But I think that it will stop working again suddenly. What's a permanent solution? Disassemble the phone and tighten the loose connection or what?
BTW Thanks for the answer!

mooooooa said:
Okay, I tried to push the power button hard, and the screen now reacts to touches again. But I think that it will stop working again suddenly. What's a permanent solution? Disassemble the phone and tighten the loose connection or what?
BTW Thanks for the answer!
Click to expand...
Click to collapse
Hi my friend Mooooooa,
don´t use Voodoo-Tricks; Magic Glas-Marbels onto the Touch and don´t press the I/O Button to hard ( this can damage the tinly little Power-Button, too ). You have to replace your almost dead Touchscreen to fix your Problem correct.
I recommend to Change the LCD too, means--->BUY in denmark a complete tested "LCD/TOUCH" Combo ( need only 2 Days to your Home-Adress, maybe faster ), because it´s a lot easier for you.
Here you find my Step by Step Instuctions:
http://mperlitsch.hintergrundbild.com/htc_hd2.htm#Zerlegeanleitung
All the Best 4 u and also your HD2,
Michael

Agree, same issue happened to me last week on my hd2 and that phone was not dropped or hit. The digitizer just stopped working. I replaced the digitizer with a new one and voila, touchscreen is working again. Just make sure you dont buy a cheapo digitizer cus it may not work.

Perlitschke said:
Hi my friend Mooooooa,
don´t use Voodoo-Tricks; Magic Glas-Marbels onto the Touch and don´t press the I/O Button to hard ( this can damage the tinly little Power-Button, too ). You have to replace your almost dead Touchscreen to fix your Problem correct.
I recommend to Change the LCD too, means--->BUY in denmark a complete tested "LCD/TOUCH" Combo ( need only 2 Days to your Home-Adress, maybe faster ), because it´s a lot easier for you.
Here you find my Step by Step Instuctions:
http://mperlitsch.hintergrundbild.com/htc_hd2.htm#Zerlegeanleitung
All the Best 4 u and also your HD2,
Michael
Click to expand...
Click to collapse
Thanks for the suggestion. But I think it's to expensive, the combo costs about 140€ here. I can buy a second hand HD2 for about 200€.

enelyam said:
Agree, same issue happened to me last week on my hd2 and that phone was not dropped or hit. The digitizer just stopped working. I replaced the digitizer with a new one and voila, touchscreen is working again. Just make sure you dont buy a cheapo digitizer cus it may not work.
Click to expand...
Click to collapse
So you only replaced the digitizer and not the whole LCD screen? Because that's cheaper then, about 60€ for a new original one.

mooooooa said:
Thanks for the suggestion. But I think it's to expensive, the combo costs about 140€ here. I can buy a second hand HD2 for about 200€.
Click to expand...
Click to collapse
Here in Germany you have to Pay for a complete Touch/LCD Module 80-85 Euros ( incl. Shippingcosts ). Denmark belongs to the European Union ( or not ?! ), so you can use ( if you have 3-4 Days time and a few Shipping-Euros more to Denmark ) every Dealer inside the EU...
You will never get a used HD2 in good Condition ( maybe with the same Killer-Touchscreen ) for only 80 Euro-Bucks.
Best Regards,
Micha
---------- Post added at 08:48 PM ---------- Previous post was at 08:38 PM ----------
mooooooa said:
So you only replaced the digitizer and not the whole LCD screen? Because that's cheaper then, about 60€ for a new original one.
Click to expand...
Click to collapse
If you have a Micro-Touch 0x30 ( 60H00295 Combo) inside your HD2 you have the old crappy Solder-Version. I know a lot People, they have big trouble to do that ( my whole Workplace is full with murdered HD2 Modules ). If you have a 0x50 ( 60H00300) the Replacement is easy because its the ClickOn Touchscreen. The Only Problem ist to remove the Touch from the LCD. I need 20 Seconds to do that, but i have expierence to do that. And the next Problem you have is to find the Original Sticky-Special Tape to bring all back together...
I recommend 1st timern to buy a Complete new Combo. This is mutch easier but include enough work and big chances to destroy your HD2...
Best Regards and be carefull to do that ( you can Crack the LCD-Module very easy ),
Micha
---------- Post added at 09:44 PM ---------- Previous post was at 08:48 PM ----------
mooooooa said:
Thanks for the suggestion. But I think it's to expensive, the combo costs about 140€ here. I can buy a second hand HD2 for about 200€.
Click to expand...
Click to collapse
if you don´t find a cheap solution you can have mine HD2 here:
http://mperlitsch.hintergrundbild.com/hdr/IMG_1036.JPG
http://mperlitsch.hintergrundbild.com/hdr/IMG_1037.JPG
Everything is NEW ( LCD; TOUCH; FLEX-Cable; Cover and used Battery-Cover with special finish).
I don´t need that HD2 ( looks new and everythink works fine ). So you can have that for free if you want. Installed is Artemis-ROM V65 German ( i can flash the DAN Version too ).
So you have another Option, if everything is going wrong...
Greetings,
Micha ( from Kiel -Baltic Sea-; nearby Danmark )

Perlitschke said:
if you don´t find a cheap solution you can have mine HD2 here:
http://mperlitsch.hintergrundbild.com/hdr/IMG_1036.JPG
http://mperlitsch.hintergrundbild.com/hdr/IMG_1037.JPG
Everything is NEW ( LCD; TOUCH; FLEX-Cable; Cover and used Battery-Cover with special finish).
I don´t need that HD2 ( looks new and everythink works fine ). So you can have that for free if you want. Installed is Artemis-ROM V65 German ( i can flash the DAN Version too ).
So you have another Option, if everything is going wrong...
Greetings,
Micha ( from Kiel -Baltic Sea-; nearby Danmark )
Click to expand...
Click to collapse
Hello again. I have tried only once to disassemble the HTC HD2, and that wasn't a success, I unfortunately broke something. . If you don't need the HD2 your talking about, I would appreciate that a lot. I like the HTC HD2 phone, and I would be happy if I could still have one. It's the greatest phone ever, in my opinion.
- Off topic: My parents live nearby the German border, so they often do purchases in Flensburg. And I've been to Kiel before, nice town. . I live myself in Odense, about 1½ hours driven from Flensburg.

I have a different problem.My friend have a HD2,and I have install him a android on HD2.Its worked fine for some while,and then he(my friend) started a CWM and do a some of "system restore" and touch is stopped working,and now I dont know what is the problem,what is he did,anyone pls help,I want to fix the phone for him ? any solutions ? anyone had a problem of this kind ?
Sorry for my bad english.

Vagabond83 said:
Try to push power button hard.I think digitizer is moved or dead...
Click to expand...
Click to collapse
Thank you so much ! You're a life saver ! Was about to give up and suddenly read your comment and moved the power button and pressed it hard, tried touching the screen, it started working ! Thank you !

G sensor problem?

So guys..my phone doesn't respond anymore. It was fine all along until today, I can't press on anything on the screen.
I can only get into clock recovery only, nothing else I can do.
Is there a file that can fix this issue???
Thanks.

It looks to me like a touchscreen issue and not related to G sensor...

same thing happened to me it just suddenly touch is not working cant even unlock the screen but the hard keys still works...
does this mean its the end of flashing on my hd2?
Help please

Definitely NO, just you should replace your touchscreen, somehow a common problem for this future(former) hardware-beast(HD2)

bib*oops said:
Definitely NO, just you should replace your touchscreen, somehow a common problem for this future(former) hardware-beast(HD2)
Click to expand...
Click to collapse
thanks...
would it not be hard to find touchscreen parts for HD2 nowadays...

r_i_x said:
thanks...
would it not be hard to find touchscreen parts for HD2 nowadays...
Click to expand...
Click to collapse
Not at all, you're right!

Strange Display Problem!

Somedays ago problem was shown.at 1st the bar was short...and day by day it's bigger.
now it's occur full screen.Sometimes it's just transparent sometimes mix color.
Rom-Icex 5.9
i can't flash rom....because now my display bottom side is fully black.bt touch is working.
Is that hardware or software issue?
i see some other thread he has same issue & he change his display under warranty bt nothing help, thread was unfinished.
What should i do now?

anyone?

Bump

i think u can flash the rom because while flashing the rom there is only a confirmation slider in the bottom in twrp so u can guess its place even the display isnt working as u said that the touch is working but the display is not.
see if it helps

You see this thread?
http://forum.xda-developers.com/showthread.php?t=2769770
freinet
Gesendet von meinem D5503 mit Tapatalk

freinet said:
You see this thread?
http://forum.xda-developers.com/showthread.php?t=2769770
freinet
Gesendet von meinem D5503 mit Tapatalk
Click to expand...
Click to collapse
Thanx for query.
Bt mine problem is not just a black strips.
1.75/3 off my screen is fully black and....remain was randomly random color.

Any update?

same as mine, dats hardware. change the screen lcd, got mine repaired last week,
but, i dont know what the cause~ last thing i remember, im on google edition ROM, stock, no tweak. suddenly, the screen became like that, haha

sagor1 said:
Somedays ago problem was shown.at 1st the bar was short...and day by day it's bigger.
now it's occur full screen.Sometimes it's just transparent sometimes mix color.
Rom-Icex 5.9
i can't flash rom....because now my display bottom side is fully black.bt touch is working.
Is that hardware or software issue?
i see some other thread he has same issue & he change his display under warranty bt nothing help, thread was unfinished.
What should i do now?
Click to expand...
Click to collapse
Replace your LCD.
Profit :good:
It is definitely hardware problem.

iubjaved said:
Replace your LCD.
Profit :good:
It is definitely hardware problem.
Click to expand...
Click to collapse
I replace my phone lcd....bt now touch is not working properly!?

sagor1 said:
I replace my phone lcd....bt now touch is not working properly!
Click to expand...
Click to collapse
When replacing the LCD , havent you checked if touch is working or not?
What sort of touch issue are you having? Phantom touches ? Or some portion of the screen doesnt register touches?

iubjaved said:
When replacing the LCD , havent you checked if touch is working or not?
What sort of touch issue are you having? Phantom touches ? Or some portion of the screen doesnt register touches?
Click to expand...
Click to collapse
When the phone was open touche working fine.
After the phone resembles...touch doesn't working properly....like scrolling.

sagor1 said:
When the phone was open touche working fine.
After the phone resembles...touch doesn't working properly....like scrolling.
Click to expand...
Click to collapse
It could be faulty touch panel. Contact the provider or if you want to replace it, it costs 10 bucks on amazon. ( Just search by lg g2 touch panel) . Your LCD is fine.

iubjaved said:
It could be faulty touch panel. Contact the provider or if you want to replace it, it costs 10 bucks on amazon. ( Just search by lg g2 touch panel) . Your LCD is fine.
Click to expand...
Click to collapse
Thanx.....bt my previous touches working fine.....so why this was happened....did the shopkeeper change my original touch panel?

sagor1 said:
Thanx.....bt my previous touches working fine.....so why this was happened....did the shopkeeper change my original touch panel?
Click to expand...
Click to collapse
The shopkeeper gave you a LCD with a faulty touchscreen. Always check if everything is working before you pay them.
But sometimes it might be software issue. I suggest you to try one thing, that is if you can flash a new rom, go ahead and do it, then see if the touchscreen problem still persists. If yes, then you have to replace it and get a new one.
Note that : the touchscreen panel stays on top and lcd on bottom, you replaced the whole thing that comes with the panel and lcd so theres no chance shopkeeper changed it, to remove the touch panel, you have to completely destroy it by applying heat and then slowly remove it.
Heres a video to clear it up on how to remove the touch panel : https://www.youtube.com/watch?v=eTKV0RRv2IU

iubjaved said:
The shopkeeper gave you a LCD with a faulty touchscreen. Always check if everything is working before you pay them.
But sometimes it might be software issue. I suggest you to try one thing, that is if you can flash a new rom, go ahead and do it, then see if the touchscreen problem still persists. If yes, then you have to replace it and get a new one.
Note that : the touchscreen panel stays on top and lcd on bottom, you replaced the whole thing that comes with the panel and lcd so theres no chance shopkeeper changed it, to remove the touch panel, you have to completely destroy it by applying heat and then slowly remove it.
Heres a video to clear it up on how to remove the touch panel : https://www.youtube.com/watch?v=eTKV0RRv2IU
Click to expand...
Click to collapse
Ok i will.

A question for a new LCD Display

Hi
I bought a new screen and installed it but the touch did not work then I installed another screen and the touch did not work
What is the problem with solving it?

I'd say if two different screens have the same issue, it's the hardware problem with the phone itself. Could be the connector for the ribbon cable - if you have a magnifying glass or visor, see if you can find anything wrong with it. Try cleaning it (compressed air is the safest way, but sometimes a wooden toothpick works well, if you are careful). Also, make sure the adhesive "flaps" on both sides of the connector are properly attached to the grounding shield. Other than that, I have no other suggestions for a DIY fix...

mamdooh191 said:
Hi
I bought a new screen and installed it but the touch did not work then I installed another screen and the touch did not work
What is the problem with solving it?
Click to expand...
Click to collapse
Some have lost touch when they messed up flashing or when Essential Sep update had a problem, as I recall, I think they fixed it by side loading an OTA image. Research this first yourself (might be on reddit etc)
---------- Post added at 05:22 AM ---------- Previous post was at 05:10 AM ----------
Seems like it was Oct update, I was thinking of
https://forum.xda-developers.com/essential-phone/help/phone-lose-touch-flash-oct-update-t3849787

IronRoo said:
Some have lost touch when they messed up flashing or when Essential Sep update had a problem, as I recall, I think they fixed it by side loading an OTA image. Research this first yourself (might be on reddit etc)
---------- Post added at 05:22 AM ---------- Previous post was at 05:10 AM ----------
Seems like it was Oct update, I was thinking of
https://forum.xda-developers.com/essential-phone/help/phone-lose-touch-flash-oct-update-t3849787
Click to expand...
Click to collapse
Hi
Thank you brother for your reply
Do I install a new image from the mobile site?

kt-Froggy said:
I'd say if two different screens have the same issue, it's the hardware problem with the phone itself. Could be the connector for the ribbon cable - if you have a magnifying glass or visor, see if you can find anything wrong with it. Try cleaning it (compressed air is the safest way, but sometimes a wooden toothpick works well, if you are careful). Also, make sure the adhesive "flaps" on both sides of the connector are properly attached to the grounding shield. Other than that, I have no other suggestions for a DIY fix...
Click to expand...
Click to collapse
thanks YOU brother
This method did not work

IronRoo said:
Some have lost touch when they messed up flashing or when Essential Sep update had a problem, as I recall, I think they fixed it by side loading an OTA image. Research this first yourself (might be on reddit etc)
---------- Post added at 05:22 AM ---------- Previous post was at 05:10 AM ----------
Seems like it was Oct update, I was thinking of
https://forum.xda-developers.com/essential-phone/help/phone-lose-touch-flash-oct-update-t3849787
Click to expand...
Click to collapse
The method did not work

mamdooh191 said:
The method did not work
Click to expand...
Click to collapse
You haven't told us what happened when it first stopped working. Guess it must be hardware then. As KT said above, I'd look at their ribbon cable first if not a new one supplied, they crack easy & even if still touching over time the joint oxidises and then stops current following. Same sort of thing can happen in connector pins or solder joint on components, but you really need a very strong magnifier/eyepiece tool see it though you might get lucky. Also look for any signs of corrosion or dendritic growth, clean with a little alcohol if anything visible on nearby components on PCB.

IronRoo said:
You haven't told us what happened when it first stopped working. Guess it must be hardware then. As KT said above, I'd look at their ribbon cable first if not a new one supplied, they crack easy & even if still touching over time the joint oxidises and then stops current following. Same sort of thing can happen in connector pins or solder joint on components, but you really need a very strong magnifier/eyepiece tool see it though you might get lucky. Also look for any signs of corrosion or dendritic growth, clean with a little alcohol if anything visible on nearby components on PCB.
Click to expand...
Click to collapse
Hi brother
At first, the screen was broken but the device was still working after a while I passed the wrong picture and the device is not working, I installed a picture with the help of
https://forum.xda-developers.com/essential-phone/help/device-hung-start-t3891580
I installed the screen after editing and I had a problem with the touch
Your style brother did not work
Can AC Touch Crash? Or need a touchdriver on the device?

mamdooh191 said:
Hi brother
At first, the screen was broken but the device was still working after a while I passed the wrong picture and the device is not working, I installed a picture with the help of
https://forum.xda-developers.com/essential-phone/help/device-hung-start-t3891580
I installed the screen after editing and I had a problem with the touch
Your style brother did not work
Can AC Touch Crash? Or need a touchdriver on the device?
Click to expand...
Click to collapse
Am I right in saying,
at first the screen was cracked but touch was working,
then you flashed wrong image & touch lost
(what image? another stock image or something else? Or you flashed it to wrong slot (A or B))
But then you got it working by flash image from link above but then edited some file when you install new screen & then lost touch. What did you edit? Did the new screen ever work?
Don't know what AC Touch is, yes a driver would be needed which for touch screens is normally OEM embedded so should be in the chip of the cable of the new touchscreen, I think (I am not 100% certain on our phone though so possibly driver comes with Essential kernal) either way you should have one.
did you get whole screen assembly lcd+digitizer? Do you know for certain the screen you have is confirmed to work on our phone eg by another xda member? If yes then probably it's the file you have edited, then I think your problem is probably software, but it is not fixed by flashing a new FULL STOCK image (try different ones) then you have a problem only Essential can fix, but I don't think they will do this. maybe a more knowledgeably member can confirm some of this ...

Or you flashed it to wrong slot (A or B))
slot B

mamdooh191 said:
Or you flashed it to wrong slot (A or B))
slot B
Click to expand...
Click to collapse
We can't tell if that is right or wrong… it depends which slot you were on before… as it changes with each update on A/B partition phones. I don't know if flashing to wrong slot can give the problems you have though… I haven't read up on that problem...